The recruitment Co are currently partnered with The Labour Relations Agency in recruiting for an AO.
key Purpose: We are seeking an Administrative Officer to support our business operations through essential administrative services. This role is vital in ensuring the smooth functioning of our operational and business functions.
Key Responsibilities: As an Administrative Officer, you will perform a range of duties aligned with the Northern Ireland Civil Service Administrative Officer Grade. Your responsibilities will include, but are not limited to:
- Maintaining the integrity of the Agency and ensuring the effective delivery of services.
- Keeping records updated, both manually and electronically.
- Preparing weekly, monthly, and quarterly reports using Microsoft Office (Word, Excel, and PowerPoint).
- Responding efficiently to inquiries from internal and external stakeholders via phone, in person, and electronically.
- Assisting with the administration of operational activities, workshops, and presentations.
- Compiling statistical data as required.
- Processing financial transactions accurately.
- Providing technical support for office equipment, including phones and printers.
- Assisting with procurement processes and managing stationery supplies.
- Contributing to and generating reports from various systems and databases, such as the Individual Conciliation Case Management System and Corporate Services systems (Finance, Personnel, etc.), Access, and Visio.
- Welcoming visitors at Reception and managing calls through the Agency's switchboard, along with providing WebChat support for stakeholders.
- Undertaking any other miscellaneous duties appropriate to the role.
This list provides a general overview of the main duties associated with the position. The focus of specific responsibilities may evolve over time based on business and operational needs.
We are seeking to attract suitably qualified candidates for the above vacancy in the Belfast Office. Flexible working opportunities are available - Full time / Part time / Job Share / Permanent / Temporary (hybrid working arrangements are in place).
Essential Criteria:
Education/ Qualifications
A minimum of 4 GCSEs which must include English and Maths at Grade C or above or
equivalent.
Applications through this route must demonstrate a minimum of one year's experience as at 1.3 below.
Application Form
and Certificates
Non-Academic Route - Applications through this route must demonstrate a
minimum of two year's as at 1.3 a) below.
Application Form
Experience 1.3 the relevant duration
Working with office systems, both manual and electronic, within an office environment.
AND;
Experience in data input and the preparation of letters, reports, tables, diagrams, numerical
analysis and presentations using Microsoft Office (Word, Outlook, Excel, PowerPoint).
AND
Experience in a public facing role requiring a high level of customer care skills.
The last date for applications is Friday 22nd November.
It is anticipated that interviews will take place week from 5th December 2024.
Applications will only be accepted through The Recruitment Co directly, no applications should be sent direct to LRA.
