Total 2 Director/C-Level Human Resources job vacancies in Austin Metro

Our client is an accounting firm (CPA) providing a full range of professional services including audit and attest engagements, compilations and reviews, tax preparation and compliance, business and management consulting, bookkeeping, payroll, and other related services. They serve clients in various industries such as staffing agencies, real estate, doctor’s offices, dental clinics, auto repair shops, retail, restaurant, professional services, not-for-profit, landscaping, among others. They focus on serving small and mid-size organizations in the New York and New Jersey areas.

This is an exceptional opportunity to take the lead in shaping the Philippine operations. The company is eager to expand the team, and this role will play a pivotal part in driving that growth.

Over-all Purpose and Responsibilities:

As the Managing Director, you will lead a small team with a strong focus on continued growth. This role requires a hands-on approach, where you’ll actively lead from the front as the company expands incrementally. Your core responsibilities will encompass leadership, strategic planning, capacity management, service delivery, legal compliance and team development.

Responsibilities:

• Management and supervision of functional managers (audit, tax, accounting and bookkeeping)
• Monitoring of completion of client deliverables
• Recruitment and retention of professional staff:
• Development and implementation of recruitment strategy
• Development, benchmarking, and adjustment of compensation strategy
• Resource allocation:
• Creation of staffing plan at the beginning of the year (capacity planning)
• Optimization and adjustments to the staffing plan during the year
• Operational Metrics:
• Development of annual operating goals and budget
• Review of operational metrics (e.g., revenue and expenses by functional line, staffing efficiency, budget versus actual
• Marketing:
• Implementation of marketing plan
• Compliance:
• Review of company-wide financial statements
• Oversight of financial, tax, payroll, and other regulatory compliance
• Other job responsibilities may be assigned to you depending on business needs.

• Candidates from any industry are welcome, with a preference for those coming from accounting firms.
• Proven experience managing and supervising functional managers in areas such as audit, tax, accounting, and bookkeeping - Highly advantageous
• Proficiency in developing annual operating goals and budgets
• Knowledge of implementing and managing marketing plans to support business objectives
• Experience in reviewing and ensuring the accuracy of company-wide financial statements
• Strong oversight capabilities for financial, tax, payroll, and other regulatory compliance areas.
• Strong leadership, organizational, and problem-solving skills
• Excellent communication, interpersonal and leadership skills
• Ability to work effectively under pressure and make data-driven decisions

Job type: Permanent

Emp type: Full-time / Direct Employment

Schedule: Monday – Friday. Part of the workweek aligned with Philippine business hours and the other part with US business hours. Specific working hours can be flexible and will be negotiated with the candidate later on in the process.

Location: Quezon City - Hybrid

Industry: Accounting Firm

Australian-based company founded in 2012. With their laser focus on the ServiceNow platform, they facilitate a continuous flow of value by engaging businesses & IT, facilitating technology change, aligning sourcing and optimizing internal IT management capabilities.

The Director of Regional Service Delivery plays a vital role in establishing and enhancing the delivery center's capabilities for the Asia Pacific region. This includes expanding and sustaining Delivery Services to support Project and Managed Services in Australia, Thailand, Malaysia, and the Philippines. The Director ensures that regional teams effectively contribute to the organization's goals, are efficiently managed, and maintain a high standard of quality in their output.

Responsibilities:

• Develop and implement a comprehensive service strategy for the APJ region in line with company objectives.
• Ensure high-quality service delivery and customer satisfaction in the region.
• Build and maintain strong customer relationships to identify growth opportunities.
• Manage the financial performance of the services organization, focusing on revenue growth and cost efficiency.
• Lead the team with visionary leadership, attracting and developing top talent.
• Work collaboratively with various teams to ensure alignment and effective communication.
• Mentor and coach team members for professional development.
• Establish strong relationships with key stakeholders for aligned collaboration.
• Attract, hire, and retain a diverse and high-performing team, addressing skill gaps.
• Implement talent management strategies, fostering an inclusive and supportive work environment.
• Execute performance management and encourage continuous learning and growth within the team.
• Develop and execute a strategy for the Delivery Centre, ensuring efficient operations and technology utilization.
• Foster relationships with partners like ServiceNow to enhance service offerings.
• Collaborate with the Director of Services for successful service engagements and standardized processes.
• Optimize resource allocation and establish KPIs for service delivery and customer satisfaction.
• Manage the Delivery Centre budget, analyze financial data, and collaborate with teams for financial control and risk mitigation.

• Extensive experience in a leadership role within the Services or consulting industry space, preferably at regional or global levels.

• Proven track record of developing and executing successful services strategies, driving revenue growth and customer satisfaction.

• Strong background in managing remote service delivery operations, ensuring high-quality outcomes and efficient processes.

• Financial acumen with a track record of effectively managing budgets, driving profitability and optimising financial performance.

• Excellent leadership and team development skills, fostering a culture of collaboration, innovation and high performance.

• Experience in collaboration with cross-functional teams, such as sales, marketing, delivery, and managed services to achieve business objectives.

• Effective communication and stakeholder management skills with the ability to influence and engage stakeholders at all levels.