Total 225 customer service job vacancies in Human Resources category in Singapore

• Provides leadership and coordination for easement stewardship activities.
• Develops and facilitates the adoption of natural resources tools, data, and analytical products to be used by state and field offices.
• Independently gathers, analyzes, interprets natural resources and other relevant data to evaluate the effectiveness of easement stewardship for use in training development and guidance.
• Identifies and analyzes existing or emerging critical natural resource conservation issues and develops options for policy or procedural changes.
• Provides leadership and or coordination with the objective of identifying needed training, tools or guidance to improve easement stewardship.
• Assists with the preparation of briefing and issue papers and develops and delivers presentation materials related to easement stewardship, including written and visual products

Starting at $107,906 Per Year (GS 13-14)

• Provides leadership, technical guidance and recommendations to assigned technical staff, Field Offices and the Assistant State Conservationist for Field Operations (ASTC-FO) in the planning, development and application of conservation plans.
• Provides support to field office staff in implementing National and State Conservation planning policies, procedures, and requirements of the Field Office Technical Guide (FOTG).
• Ensures all planning and environmental compliance functions are reviewed in program appraisals; confirms subsequent ecological practice spot-checking processes are carried out on an annual basis.
• Acts as an area NRCS representative in establishing and maintaining positive working relations with other federal, state, local agencies and organizations on problems of mutual interest regarding the soil and water conservation program.
• Represents the ASTC (FO) at conferences and committee meetings, as assigned. Subsequently advises and makes recommendations based on results of conference and committee deliberations.
• Responsible for supervision of federal employees located in field office(s) and acts as liaison between the state and district employees.
• Ensures quality and quantity of work, reviews work of subordinates and accepts, revises, or rejects work. Sets performance standards and evaluates performance for subordinates.

Starting at $72,553 Per Year (GS 11-12)

WHAT IS THE HUMAN CAPITAL OFFICE (HCO) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Human Capital Office, Office of Human Resource Strategy, IRS University

This position is in the Internal Revenue Service University (IRSU). The mission of the IRS University is to equip the workforce with skills development and career advancement opportunities to meet identified business needs.

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Senior Manager you will:

• Exercise delegated managerial authority to oversee the overall planning, directing and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher level clearance of goals and objectives for supervisors or managers of subordinate organizational unit or lower organizational levels.
• Approve multi year and longer range work plans developed by the supervisors or managers of subordinate organizational units and subsequently manage the overall work to enhance achievement of the goals and objectives.
• Oversee the revision of long range plans, goals and objectives for the work directed.
• Manage the development of policy changes in response to changes in levels of appropriations or other legislated changes.
• Manage organizational changes throughout the organization directed or major change to the structure and content of the program or program segments directed.

Starting at $122,198 Per Year (IR 1)

WHAT IS THE HUMAN CAPITAL OFFICE (HCO)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Human Capital Office of Human Resource Operations Labor/Employee Relations and Negotiations

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Senior Manager you will:

• Exercise delegated managerial authority to oversee the overall planning, directing and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher level clearance of goals and objectives for supervisors or managers of subordinate organizational unit or lower organizational levels.
• Approve multi year and longer range work plans developed by the supervisors or managers of subordinate organizational units and subsequently manage the overall work to enhance achievement of the goals and objectives.
• Oversee the revision of long range plans, goals and objectives for the work directed.
• Manage the development of policy changes in response to changes in levels of appropriations or other legislated changes.
• Manage organizational changes throughout the organization directed or major change to the structure and content of the program or program segments directed.
• Exercise discretionary authority to approve the allocation and distribution of funds in the organizations budget.

Starting at $122,198 Per Year (IR 1)

WHAT IS THE HUMAN CAPITAL OFFICEDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Human Capital Office Front Office COS

The following are the duties of this position at the full working level.

• Serves as an expert who performs strategic assessments of the Internal Revenue Service's Human Capital Program to include human capital management systems and select human resources transactions to ensure efficiency, effectiveness, and legal and regulatory compliance.
• Advises and assists senior management on changes to and formulation and implementation of established policies for programs, processes, and initiatives to improve HCO program operations, internal controls, compliance and management of agency strategies and entity-wide operations.
• As a senior technical expert in federal human resources, develops and monitors assessment plans, conducts, and completes compliance evaluation operations including analyses of complex human capital processes, reporting issues with the business operations and compliance to senior leaders with accurate and timely data, options, and program improvements.
• Executes a variety of program responsibilities covering human capital program compliance, external evaluation management, and process improvement within HCO at the enterprise, business unit, and division level.
• Develops analysis of program assessments throughout the Service on a wide variety of highly complex,
  controversial, and sensitive Human Capital programs.

Starting at $122,198 Per Year (GS 14)

• Serve as the Easement Coordinator for the Conservation Easement Programs.
• Provide leadership and tracking of easement program applications, eligibility, deeds, monitoring, compatible use agreements, appraisals, obligations and fund integrity.
• Review survey plans, parcel boundary descriptions, maps, appraisals, title insurance policies, conservation plans, list of encumbrances, and baseline documentation to ensure all documents are in compliance with easement regulations.
• Manage contracts for outside services for the completion of market analyses and surveys to determine appropriate easement compensation rates and develops corresponding statewide geographical area rate caps.
• Provide statewide coordination of easement monitoring activities in accordance with established policy.
• Prepare and organize data needed for program related appeals including official administrative records.

Starting at $72,553 Per Year (GS 11-12)

WHAT IS THE HCO- HUMAN CAPITAL OFFICE DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Human Capital Office, Office of Human Resource Strategy, IRS University, IRSU Operations, Learner Event Support (LES)

This position is in the Internal Revenue Service University (IRSU). The mission of the IRS University is to equip the workforce with skills development and career advancement opportunities to meet identified business needs.
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

WHAT DOES A FRONTLINE MANAGER DO? As a Front-Line Manager, first level supervisor, you will be responsible for assigning, directing, and reviewing the work of subordinate employees. You will use your leadership skills and management techniques for planning, scheduling, and coordinating work operations, planning, and carrying out the training and development of employees, evaluating employees' work performance, and in performing all other related administrative functions. This Supervisory HRS position leads a team of employees responsible for delivering a full range of learning and education delivery services, including but not limited to: fully participating in training plan implementation with the business unit's Learning and Education (L&E) embedded staff; coordinating the delivery of training programs through various delivery methods (e.g., classroom, On-the-Job Training); training, developing, evaluating and certifying instructors; supporting individual and organizational skills development; using various management information systems to plan, deliver and evaluate training programs; plus ensuring accurate data submission in the Integrated Talent Management (ITM) Learning Module. The Supervisory HRS directs a staff that serves as advisors to customers on training delivery matters both within an assigned geographical area and Servicewide.

Ideal candidates would require: managerial experience with sufficient knowledge of management principles to effectively lead a Service wide program; effective communication skills, both orally and in writing to interact with all levels of management; understanding and application of the IRS and NTEU National Agreement; knowledge of training support and delivery methods, platforms, processes and procedures - either virtual or classroom (or both). A broad understanding of project management techniques, process map development and HR programs.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

Starting at $113,792 Per Year (IR 5)

WHO IS THE OFFICE OF CHIEF COUNSEL, FINANCE & MANAGEMENT (HUMAN RESOURCES DIVISION)? The Associate Chief Counsel (Finance & Management) supports the administrative, financial, and managerial programs of the Office of Chief Counsel and provides advice to the Chief Counsel and Deputy Chief Counsel on all management matters for the organization nationwide. The Human Resources Division is within the ACC (F&M) and is committed to excellent customer service and to fairly and equitably identify and employ innovative recruitment, retention, and professional development programs and services in the areas of staffing, classification, payroll, and benefits.

As a Human Resources Assistant (Office Automation) in the Payroll, Processing & Benefits Branch, you will:

• Compute or assist employee/supervisors in completing paperwork associated with employee benefits.
• Process claims forms or applications for health benefits, life insurance and thrift savings plan.
• Counsel employees and managers/supervisors on employee benefits and employee groups when changes occur in the status of entitlements.
• Assist with conducting orientation and training sessions for new employees on all aspects of employee benefits (health insurance and life insurance;
• Use personnel computer, word processing and/or other office automation equipment and various software programs to create, copy, edit, store, retrieve and print a variety of documents; produce correspondence, memoranda, directives, forms reports; create or maintain spreadsheets or databases, etc.

This is not an all-inclusive list.

Starting at $50,326 Per Year (GS 6)

WHAT IS THE HUMAN CAPITAL OFFICEDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Human Capital Office of Human Resource Operations Human Resources Shared Services

The following are the duties of this position at the full working level.

• Receives, reviews, coordinates, prepares, finalizes, and tracks a wide variety of personnel action requests and/or other incoming work; Locates, reviews, and summarizes information relative to the functions and processes of automated human resources and support systems. Performs data entry, document uploads, and importing in various HR databases, which includes, but is not limited to office dashboards, eOPF, ETrak, USA Staffing, Payroll applications, and various Microsoft applications.
• Verifies and reconciles records with master personnel files. Receives, reviews, coordinates, prepares, finalizes, and tracks a wide variety of personnel action requests and/or other incoming work; Maintains reference materials, subject matter files, automated logs and databases, updating and correcting actions as necessary. Controls and distributes certain documents for major programs in HRSS.
• Receives and processes documents including incoming mail, fax, and electronic documents. Segregates, and arranges in proper working order for routing to appropriate offices, or for filing. Associates material with proper file folder and upon direction may take future action in processing correspondence, e.g., searching for files, contacting customers for additional information, etc.
• Assists/processes award recognition items. Reviews and reconciles reports.
• Provides information about the program area in response to general and specific inquiries. Determines the information needed, queries data bases, searches files and appropriate information sources, and studies manuals and guidelines for procedures on a variety of administrative and operational matters. Works with specialists to resolve problems with resource data and to ensure accuracy, consistency and validity of gathered information. Contacts officials and employees within and outside of the Agency to gather materials, information and data needed by office staff.
• Prepares a variety of regular and special reports related to various personnel programs and activities requiring searching for, locating, abstracting, setting up formats and preparing final form. If necessary, requests information from other government agencies. Prepares revised/new forms to cover reporting requirements or respond to specific requests for data.

Starting at $41,226 Per Year (GS 5)

• Interacts with the other Leadership Team members to provide field-level input into decisions being made which affect NRCS’ ability to meet its clients’ needs.
• Works with team to develop recommendations regarding operating procedures, staffing, budget, equipment and other requirements to effectively accomplish the agency mission of the team.
• Works with NRCS employees, representatives of other agencies, and other partners as appropriate in the development and implementation of an effective conservation strategic plan.
• Conducts oversight and evaluation activities to assure compliance and quality in work performed.

Starting at $85,236 Per Year (GS 11-12)

JOB DESCRIPTION:

· Intensive and careful search for suitable candidates, which includes their identification, assessment and presentation

· Advise candidates’ career progression & development

· Interacting and interviewing prospective candidates

· On job training and orientation will be provided

Qualification:

· Min A Level /Diploma

· Working Location: Orchard

Interested candidates please send in your resume to:

valerie@recruitexpress.com.sg

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

*Note: This position has a requirement to report to Rockville, MD. An incumbent may be eligible for telework, but this position is not a virtual/remote-based.

Advisory/Consulting Services

An authoritative subject matter expert providing advisory services on the evaluation, development and management of compensation management programs; specifically Federal HR programs, policies, and guidance related to Title 5 and Title 38 compensation. Provides policy interpretations on interrelated program and policy issues that are sensitive, highly complex, visible, and controversial and/or involve more than one HR functional area.

Policy Development and Guidance

Develop and write compensation documents to include policies, delegations of authority, IHS circulars, special general memorandum, standard operating procedures, fact sheets, memorandum, delegations of agreement, and leadership briefings. Applies an in-depth understanding of compensation decisions and precedents to modify or establish new HR policies, and guidance.

Program Evaluation

Independently conducts and/or directs the conduct of surveys, studies, or evaluations relating to Title 5 and Title 38 compensation. Determines scope of project based on initial discussion with senior management officials. Manages the project to include data gathering, analysis, and report writing phases. Continually evaluates approval processes, taking into consideration HHS and OPM requirements, to develop more effective and efficient HR processes. Utilizes automated OHR systems, for recruitment and personnel processing as well as IHS and HHS databases, to fully support policy and program evaluation activities. Analyzes vacancy rates, turnover rates, compensation data and other pertinent information to determine which occupational series most need a Title 38 SSR or an increase to an already authorized SSR.

Compensation Management Case Auditing

Starting at $139,395 Per Year (GS 14)

• Provides technical leadership for core Business Tools including Conservation Desktop, Conservation Client Gateway, and Customer Service Toolkit (CST).
• Provides technical support and assistance to field, area and state staff in using Business Tools such as CST, Conservation Desktop, GIS, and Remote Sensing to analyze geospatial data, and make conservation planning decisions..
• Coordinates with other state technical staff to further the development of, use for, natural resource data including soil survey geodatabases, GIS and other tools and models.
• Provides training, coordinates deployment of software and hardware upgrades, and manages access to agency Business Tools.

Starting at $89,962 Per Year (GS 12)

The following are the duties of this position at the GS-12. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

• Provide advice and assistance to all levels of management concerning disciplinary, adverse, and performance-related actions, including serious cases which have the potential of embarrassing the organization or otherwise require special treatment. In this capacity, the incumbent drafts corrective action notices, ensuring such notices are technically correct, conducts pre-action administrative investigations, and prepares reports of investigation.
• Serve as the subject matter expert when assisting management officials at all levels in developing an understanding of the use of discipline, as well as establishing uniformity of actions throughout the organization.
• Coordinate and process cases involving reports of investigation, removals, involuntary separations and other adverse actions. These cases often involve highly sensitive and emotionally charged situations of a potentially serious or controversial nature.
• Provide advice, guidance, and assistance to managers as requested or required to ensure compliance with the customer's policies and the appropriate law, rule or regulation.

Starting at $59,966 Per Year (GS 9-12)

Devon and Somerset Fire and Rescue Service are looking for a Recruitment Administration Assistant to enhance our team based at our Service Headquarters in Exeter. You'll join us on a full-time (37 hours per week), Permanent contract, and in return you will receive a competitive salary of £28,624

Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. We provide prevention, protection, and response services across the counties of Devon and Somerset.

Our vision is that together, we will work to end preventable fire and rescue emergencies, creating a safer world for you and your family. Keeping people safe is what we do, and we owe our fantastic reputation to our highly skilled and motivated workforce.

About the role:

As our Recruitment Administration Assistant, you will work closely with other members of our Recruitment and People Services Team to deliver an exceptional administrative service across all aspects of the recruitment and selection activities carried out on behalf of the Service, ensuring that all elements of the process are high quality, effective, efficient and supporting colleagues in the team to deliver the best possible service and candidate experience.

Find out more
Key responsibilities of the Recruitment Administration Assistant:

The role involves administering recruitment and selection activities for all employee categories throughout the whole life cycle of the process including:

Post recruitment adverts to job sites and post on social media about live roles.
Arrange interviews with the applicant and panellists.
Administer work related and psychometric tests.
Administer vetting checks for applicants and current employees.
Support the onboarding process for all new employees.
Help manage the recruitment inboxes and go back to potential applicants with answers to queries.
Liaise regularly with recruiting managers and providing guidance on using the Service e-recruitment system.
In addition to this you’ll:

Be responsible for maintaining and updating essential spread sheets, databases, and systems.
Provide clerical and administrative support to other members of the team where required.
The ideal Recruitment Admin Assistant should have:

Experience of working in an office environment in an administrative role
Strong IT and proven keyboard skills
A good level of education
Knowledge of basic office systems and procedures
Effective communication skills both written and verbal.
Strong attention to detail
Excellent organisational skills
Proven ability to work to tight deadlines.
Knowledge of recruitment procedures is desirable however not essential.
Closing date: Sunday 24th November – midnight

Interview date – Friday 6th December 2024

How to apply
If you feel you have the skills and experience to become our Recruitment Administration Assistant please click 'apply' today, we would love to hear from you.

The successful candidate must, by the commencement of employment, have the right to work in the UK.

How to apply:

You will be required to complete an application form and submit a document evidencing how you meet the following essential criteria from the Job Description and Person Specification.

We are not able to shortlist for interview from a CV so please answer the following questions in full, demonstrating how you meet each criteria.

Experience of working in a busy environment where priorities can change and demonstrates the ability to remain under calm under pressure
Excellent planning, organisational and time management skills.
Experience of working with and advising on Recruitment policies and procedures
A high level of self-motivation with an ability to work effectively on own initiative as well as a member of a busy team.
To help you complete this part of the application form please find attached below the word document “essential criteria for completion” for you to download and complete with your evidence for the above criteria. You can then upload this document where requested when completing your application. Please note there is a maximum word count of 2000 words (excluding titles) applied to your evidence document.

Evidence submitted in relation to the essential criteria above will be used for shortlisting applications received.

Our values
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment and adhere to the Services Safeguarding Policy.

We are proud to help
We are honest
We are respectful
we are working together
Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities that we serve, and we aspire for this to be reflected in our workforce. We encourage candidates from diverse backgrounds, experience and beliefs, who share our values to consider working for us.

Proud member of the Disability Confident employer scheme