Total 225 customer service job vacancies in Human Resources category in Singapore

• Provides leadership, technical expertise, program management, partner outreach, training, and quality control for Regional Conservation partnership Programs (RCPP), Conservation Innovation Grant (CIG) and other Farm Bill Programs.
• Assists with partner agreement management by performing the following: tracking deliverables and ensuring proper payments or reimbursements are made to lead partner entities.
• Assists program by analyzing workload associated with RCPP/CIG, making staffing recommendations, tracking budget allocations, and tracking other financial aspects of the RCPP and CIG.
• Assists technical leads with RCPP and CIG agreement negotiations and development by performing the following: understanding and advising on specific deliverables for implementation of programs.

Starting at $76,671 Per Year (GS 11-12)

• You will be expected to remotely supervise HR Specialists and HR Assistants.
• As a working supervisor, you will be expected to train, coach, and develop HR Staff to draft, post, evaluate applicants, issue certificates, and onboard new hires for both delegated examining and merit promotion.
• This position plans and tracks high volume of work to be accomplished, sets workload priorities and deadlines, and makes assignments based on capability and expertise.
• You will carry out first-level supervisory duties in accordance with all regulatory requirements in areas such as diversity; equal employment opportunity (EEO); merit systems principles; safety and occupational health; performance management; ethics, conduct and discipline; and hiring reform.

Starting at $103,409 Per Year (GS 13)

• Assists the field and area staff to market farm bill programs.
• Assist with the development and implementation of program outreach efforts targeted at underserved clients.
• Reviews existing Farm Bill contracts to develop, monitor, and evaluate proper contract execution to include, but not limited to, practice implantation and progress reporting by planned and applied contract dates.
• Monitors direct charge time by budgeted program hours for all area employees through state or national developed tracking systems.
• Provides training, guidance, and technical oversight relative to administration of the producer level financial and technical assistance provisions of the Farm Bill.
• Assists the field and area staff to implement assigned conservation programs. This includes providing training, guidance, and technical oversight on the effective use of the major components of the Integrated Acquisition System (IAS).

Starting at $59,319 Per Year (GS 9-11)

• Plans, facilitates, and coordinates, budgetary, human capital planning, and administrative support functions.
• Evaluates and adjusts administrative support staff workloads and assignments, special projects, and training needs.
• Provides advice and guidance on the District’s operating budget, usage of financial management systems, completion and submission of budgetary reports and data calls, procurement and purchasing, and tracking and analysis of financial expenditures.
• Coordinates the work of lower-graded administrative support staff to ensure customer service standards and deliverable requirements are met, administrative activity is managed, routed, and completed in a timely fashion.
• Coordinates hiring, employment, and recruitment activities including partnerships with local agencies.

Starting at $80,665 Per Year (GS 11-12)

IRS Recent Graduates Program affords developmental experiences in the Federal Government intended to promote possible careers in the civil service to individuals who have recently graduated from qualifying educational institutions or programs. Selected applicants are placed in a dynamic, developmental program with the potential to lead to a civil service career in the Federal Government. In addition, the IRS implemented the new IRS Forward Recent Graduate Program that includes an additional year of formal development, training, networking, project teams, and may include rotational assignments.

Following the completion of program requirements, selectees may be considered for non-competitive conversion to a career/career-conditional or term appointment. All conversion requirements will be identified in the Participant Agreement. Program requirements include but are not limited to:

• Successful completion of at least 1 to 2 years of continuous service depending on the position;
• Completion of at least 40 hours of interactive training;
• Mentorship;
• Demonstration of successful job performance; and
• Meet the qualification position standards.

Conversion to the competitive service is not implied or guaranteed.

If selected, you will be placed in a developmental position as a Human Resources Specialist, GS-0201- GS7 with promotion potential to GS-12 in one the division(s) listed below:
HCO - Human Capital Office

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Human Capital Office Front Office COS


The following are the duties of this position at the full working level.

Knowledge of, and skill in applying, fundamental Human Resource Management (HRM) laws, principles, systems, policies, methods, and practices; as well as interviewing, analytical, and research techniques sufficient to conduct factfinding and recommend solutions to moderately difficult but well-precedented and/or recurring issues and problems.

The supervisor instructs the employee on the purpose of the assignment and its scope, limitations, expected deadlines, and priorities. The supervisor also advises the employee on peculiarities of new assignments. The employee works independently, but within the framework the supervisor established and in conformance with established practices and prescribed procedures, and refers problems not covered by the supervisor's instructions or guides to the supervisor for help or a decision. The supervisor reviews completed work closely to verify accuracy and conformance to required procedures and any special instructions, reviews findings and conclusions to ensure they are supported by facts, and typically reviews in detail the more difficult work of a type the employee has not previously done.

The employee uses a number of guidelines that are directly applicable to the assignment. Guidelines prescribe established procedures and techniques and provide clear precedents. The employee uses judgment in selecting and applying the most appropriate guidelines, determines the appropriateness and applicability of any minor deviations within existing guidelines, and refers to the supervisor situations to which the existing guidelines cannot be applied or require significant deviations.

The work consists of easily distinguishable tasks with a series of related steps or processes. The employee chooses from various alternatives by recognizing differences among a few easily distinguishable situations. The employee exercises judgment regarding the most appropriate approach that is in accordance with established procedures and practices.

NOTE: The incumbent is required to satisfactorily complete on-the-job training and related instructions from their respective Business Unit. Upon satisfactory completion of statutory requirements and contingent upon the recommendation of the supervisor, the incumbent may be eligible for non-competitive promotion to target position upon meeting time-in-grade restrictions and the following requirements: (1) Incumbent demonstrates ability to perform at target grade level; (2) Higher level work exists at target grade level; (3) Increased responsibilities are assigned; (4) Supervisor recommends promotion; (5) Incumbent completes all required training and conditions of employment, and; (6) Incumbent completes all regulatory requirements for career ladder promotions. Consequently, promotion is not guaranteed.

Starting at $49,025 Per Year (GS 7)

The selectee will serve as a Human Resources Specialist (Compensation) in the Office of Human Resources, Benefits and Payroll Division. Typical work assignments include:

• Evaluating, and processing a variety of complex pay-related (process pay, applying tax
  deductions, TSP, health/life insurance premiums, garnishments, child support/alimony, leave, premium pay, locality pay) and non- pay- related actions.
• Providing advice and assistance to supervisors, managers, and employees on the use of systems related to personnel and payroll processing and payroll-related administration issues.
• Explaining controversial, complex, and often sensitive pay-related issues, reconciling conflicting viewpoints with employees, supervisors, and in limited circumstances, members of the public on payroll-related inquiries.
• Conducting special projects requiring complex research of historical records, often with missing or incomplete
  information.

Apply for this exciting opportunity to impact the Secret Service mission by providing quality human capital services for a premiere workforce. You will use your expertise in benefits and payroll while providing advice and assistance to supervisors, managers and employees on benefits and payroll issues. This Human Resources Specialist (Compensation) position starts at a salary of $117,962.00, GS -13 step 1, with promotion potential to $153,354.00, GS-13 step 10.

Starting at $117,962 Per Year (GS 13)

• Supports the development and maintenance of Agency-wide policies and procedures for implementing and managing easement programs, including activities related to farm bill easement programs.
• Develops and delivers presentation materials related to easement programs, including written and visual products.
• Assists States with easement program management activities, including implementation, training, and stewardship.
• Engages with partners including state and local government and non-governmental organizations.
• Assists with the preparation of briefing and issue papers.

Starting at $107,906 Per Year (GS 13-14)

WHAT IS THE TAXPAYER SERVICES (TS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Services Service Centers Brookhaven Accounts Management.

The following are the duties of this position at the full working level.

• Assists in preparing, monitoring, and maintaining the coordination of the Functional Site Training Plan; plans and coordinates functional training, obtains on-site and off-site space, and provides training supplies.
• On a limited basis advises Department Managers of training needs identified through National Office work planning assumptions, published mandatory training requirements, or other sources of feedback.
• Provides training reconciliation reports to Planning & Analysis (P&A) and Business Operating Division (BOD) staffs and prepares reports summarizing activities, identifying training problem areas and makes recommendations on possible solutions for these problems.
• Participates in preparing estimates of training costs to Learning and Education to ensure that the site is properly budgeted for training activities.
• Updates the training section of the filing season readiness plan as needed.

This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Starting at $70,448 Per Year (GS 9-11)

• The Pathways Recent Graduate program duration is one year. Upon successful completion of the program and at the agency's discretion, the appointee may be converted to a permanent position in the competitive service.
• The duties described below are at the full performance level (GS-9). Incumbents will serve in a developmental capacity, wherein the work is less complex in nature and the supervisor provides specific instruction and guidance.
• Coordinate staffing and coverage of inspection assignments.
• Maintain the database of available personnel to ensure assignment staffing.
• Provide information to union officials and representatives of employment organizations regarding staffing and related issues.
• Function as liaison with the FSIS Office of Human Resources to initiate recruitment for new or vacant positions.
• Coordinate training activities for the district and assist with travel arrangements in accordance with the travel regulations.
• Authorize and audit travel vouchers to ensure proper use of travel funds.
• As needed, you may assist in the development of budget and/or hiring projections for the district.
• Administer leave schedules for inspection personnel and for monitoring time and attendance reports using WebTA.
• Conduct orientation sessions for new FSIS employees.
• Other duties as assigned.

Starting at $54,505 Per Year (GS 7)

As a Human Resources Specialist (Information Systems), you will:

• Make recommendations on how to take advantage of automated system capabilities. Assist in solving business issues and implementing organizational and procedural changes and provide advice and guidance to management officials on a variety of complex business problems as they relate to automated HR systems and reports.
• Troubleshoot HR System problems which involves direct testing and reviewing reports of sensitive employee HR data to ensure appropriate functioning and accuracy of data flow from one system to another such as the NFC payroll system.
• Determine the need to elevate system (e.g., HR Connect, ITM, webTA) issues to Treasury's HR Connect Program Office (HRCPO), ITM Program Office, Kronos, Fiscal Service ISS team, system security team/ISSO liaison, or other business partner. Collect all information needed to troubleshoot issues and monitor business partners' progress to resolve issues. Serve as a key liaison with external business partners.
• Lead and perform customer acceptance testing on behalf of all HRSD customers. Coordinate assignment of testers, communications with testers and the system owner, reporting of defects, and validation of defect fixes.

Starting at $103,409 Per Year (GS 13)

• The duties may include, but are not limited to:
• Responsible for developing and implementing administrative procedures and practices.
• Assists the FMD Management Team in analyzing administrative problem areas and makes recommendations for improvements.
• Serves as a liaison for FMD with the other MRPBS Divisions, administrative staffs within the Agency and the Department, and with representatives from the private sector.
• Prepares budget and fiscal documentation and reports (including monthly Status of Funds Reports) and makes adjustments and modifications, as necessary.
• Determines the legitimacy of expenditures and ensures funding is available.

Starting at $99,200 Per Year (GS 12)

The following are the duties of this position at the GS-13. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties and will receive training to help you grow in this position.

• Serve as a technical expert and consultant to management, staff and customers on controversial and difficult employee and labor relations problems.
• Provide advice and assistance in situations requiring extensive analysis in which the nature and scope of the issues are complex, necessitating careful study in search of innovative solutions to problems in consideration of the needs of management.
• Review established programs, evaluate their effectiveness, recommend improvements, and redesign as necessary to meet changing objectives.
• Interpret, analyze and prepare responses to new or proposed changes to complex legislative, regulatory, and policy guidance affecting workforce relations. Advise managers and director on the findings and recommendations and brief the staff on any resulting impact or change to program, process, or systems.
• Handle routine employee and labor relations casework as needed.

Starting at $86,962 Per Year (GS 12-13)

• Correspond to Japanese employees’ concerns related to C&B.
• Input, update and maintain employee database in HR system of Japan.
• Provide timely and accurate calculation of payroll, allowance, tax, health insurance fee for all Japanese employees.
• Other related duties as assigned.

• Determines and prioritizes allocation of time and resources to best achieve annual goals of the cultural resource program for the assigned area of responsibility.
• Provides guidance and training on cultural resource issues to field office personnel.
• Responsible for technical quality of cultural resource reviews for all field office personnel.
• Provides technical and administrative support for activities in the assigned area of responsibility for all aspects of the cultural resource program.
• Serves as state Staff Specialist in planning and application activities on all cultural resources.
• Contributes directly to national cultural resource policy and procedure documents as requested.

Starting at $72,553 Per Year (GS 11)

• Determines and prioritizes allocation of time and resources to best achieve annual goals of the cultural resource program for the assigned area of responsibility.
• Provides guidance and training on cultural resource issues to field office personnel.
• Responsible for technical quality of cultural resource reviews for all field office personnel.
• Provides technical and administrative support for activities in the assigned area of responsibility for all aspects of the cultural resource program.
• Serves as state Staff Specialist in planning and application activities on all cultural resources.
• Contributes directly to national cultural resource policy and procedure documents as requested.

Starting at $72,553 Per Year (GS 11)