About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Senior HSEQ Manager – Health
Hybrid – UK wide travel (supporting healthcare sites in the South)
Full Time, Permanent
Circa £60,000 per annum (depending on experience)
Company Car / Bonus
Here at Serco, we are seeking a Senior HSEQ Manager
- Health, to take on a leadership role that is essential to shaping the safety, quality, and environmental performance of our health services across key hospitals in the South – including Norfolk and Norwich University Hospital, Great Western Hospital, University Hospital Southampton, and Darent Valley Hospital. This role is an opportunity to shape the safety culture in critical healthcare facilities, directly impacting the well-being of thousands of patients and staff every day.
This role is critical to the success and safety of our healthcare services, directly supporting hospitals that deliver essential care to some of the most vulnerable populations. As the Senior HSEQ Manager, you’ll be instrumental in maintaining and enhancing the standards that ensure a safe, clean, and compliant environment for patients, healthcare workers, and visitors. We’re looking for a proactive leader who can hit the ground running, bringing extensive experience in health and safety within both soft and hard FM environments. Your expertise and strategic vision will ensure that our HSEQ practices not only meet but exceed regulatory standards, setting the benchmark for excellence in healthcare safety and quality.
What You’ll Do:
- Lead with Impact: Drive a high-performing HSEQ culture across multiple hospitals, ensuring safety, quality, and environmental standards are maintained at the highest level. You’ll be a trusted partner to contract directors, customers, and senior leaders, offering guidance that shapes HSEQ initiatives across our healthcare portfolio.
- Innovate for Excellence: Develop and deliver robust HSEQ strategies that align with Serco’s mission to provide exceptional service. Bring fresh ideas and a results-oriented approach to continuous improvement, ensuring our facilities remain safe and our teams stay inspired.
- Performance Improvement: Develop and execute tactical HSEQ plans aligned with Serco’s objectives, driving measurable improvements and meeting performance targets.
- Policy & Compliance Management: Implement policies, practices, and safety standards, ensuring compliance and prioritizing the health and safety of all employees.
- Build Strong Relationships: Work alongside diverse teams, empowering and coaching them to take ownership of HSEQ practices. With your natural ability to communicate and inspire, you’ll foster a culture where everyone feels accountable and invested in safety and quality.
- Financial Oversight: Maintain effective financial management, ensuring HSEQ initiatives are delivered within budget.
- Support Leadership: Act as a key support for the Head of HSEQ Health, providing cover and deputising as needed to maintain HSEQ standards across the business.
- Manage Change and Drive Results: Handle incident investigations, leading root cause analyses, and implementing preventive measures that make a real difference. Use data-driven insights to make informed decisions that keep our operations safe, efficient, and resilient.
What We’re Looking For:
- HSEQ Expertise: Extensive experience in HSEQ management, particularly within FM (Soft and Hard), healthcare or similar critical environments.
- Leadership & Influence: Strong interpersonal and coaching skills to inspire and align teams with HSEQ goals. Able to proactively influence a wide range of stakeholders to engage, gain commitment, own, and deliver best practices.
- Problem-Solving: Proven problem-solving skills with experience designing and implementing strategies, frameworks, and policies. Ability to address issues proactively, monitor KPIs, and work with stakeholders to drive improvements.
- Strategic Insight: Capable of balancing tactical execution with long-term strategy, driving continuous improvement.
- Level 6 Health & Safety Qualification: A relevant qualification (e.g., NEBOSH Level 6 or equivalent) with IOSH/IIRSM membership.
- Resilience & Drive: A proactive leader who adapts quickly to dynamic challenges in healthcare, bringing a solution-focused mindset.
- Analytical and Strategic Thinker: Strong analytical skills, ability to dig into data, identify trends, and transform insights into impactful strategies.
What We Offer:
- Company car.
- Bonus potential up to 10%.
- Private medical insurance.
- Pension – 6%.
- A company passionate about diversity and inclusion.
- Growth and development opportunities – Serco will support with a range of qualifications.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
- Up to 25 days annual leave plus bank holidays, with the option to purchase more.
- Life assurance.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
