Total 8 Manager level Health / Beauty / Fitness job vacancies in SAN JOSE 06

The ANM has responsibility and accountability for the direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff performance. They function as a role model, educator, practitioner, and supervisor providing leadership to the team. They influence care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes.
The ANM engages in professional organizations to enhance leadership and career growth. They adhere to ethical principles in decision-making, fostering accountability at personal, organizational, and staff levels. They equip staff with tools for culturally competent care and promotes a culture of accountability for high-quality, cost-effective outcomes. They cultivate alliances across the care continuum, building trust through active listening, engagement, and emotional intelligence.
The ANM contributes to the development of care delivery models and environmental design, ensuring evidence-based, accessible, affordable, and equitable patient care. Ensures compliance with accreditation and regulatory standards. Aligns nursing/clinical objectives with organizational strategic outcomes, participating in strategy planning and execution. They promote an inclusive workplace valuing diversity to achieve the organizations vision and mission. Maintains knowledge and ensures compliance with all regulatory and accreditation standards, Directives, policies, and standard operating procedures (SOP).
The ANM will support and assist with patient care, dedicating at least 60% of their time to clinical functions. Examples of support include, but are not limited to, serving as charge nurse, facilitating breaks and lunches by assuming patient care coverage, and functioning as a resource for clinical staff.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 1530-2400
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

• Lead housekeeping aids in the accomplishment of daily housekeeping duties to ensure cleanliness of the facility is maintained.
• Perform limited supervisory duties such as checking in/out attendance and issuing work assignments in the absence of the supervisor.
• Work independently to carry out assigned objectives.
• Perform and lead team members in housekeeping duties such as cleaning, disinfecting and deodorizing all patient and public restrooms.
• Perform and lead team members in housekeeping duties such as bed making, sweeping and mopping floors, buffing, shampooing, vacuuming and cleaning carpet, and performing high and low dusting.
• Perform and lead team members in housekeeping duties such as washing walls, blinds, woodwork and the interior side of windows, polishing metal fixtures, cleaning glass doors, windows, and other glass surfaces.
• Interpret instructions pertaining to cleaning agents to ensure they are properly used to prevent damage to floors, furniture, walls and fixtures.
• Interpret policies, procedures and instructions to properly train housekeeping aids on proper mixing and safe and economical utilization of cleaning supplies.
• Interpret specific written methods, techniques, and procedures and oral and written instructions of the supervisor.
• Follow and train team members on specific steps to operate equipment and accessory tools such as wet/dry vacuum, scrubbing machines, wall washing equipment, rug shampooer, and spray and steam cleaning devices.
• Train team members to select proper equipment to perform specific tasks.
• Make minor repairs to tools and equipment when performing daily maintenance.
• Follow proper safety techniques and procedures to ensure regular and safe functioning of the facility.
• Follow all safety regulations and practices to prevent injury to self, patients, visitors and employees, or damage to government property.
• Follow sanitation procedures and infection control principles to maintain an aseptically clean and pleasant environment for patient care activities.

The Risk Manager RN assumes the following major duties and responsibilities:

• Serves as a subject matter expert for risk management. Working closely with service chiefs and others in planning, designing, integrating, implementing, modifying and administering the Risk Management Program. The RM maintains expertise through attendance at continuing education sessions, conferences and workshops.
• Provides advice and support to the medical center staff, directs the development and maintenance of programs designed to reduce risk at all levels within the healthcare delivery system, and provides professional management, educational assistance and policy development and implementation guidance in the area of risk management.
• Participates in the development of innovative, evidence-based approaches to the establishment, enhancement, modification, and/or improvement of care with a focus on risk management. Risk management activities encompass both inpatient and outpatient care, include all healthcare specialties and are integrated into the Quality Management Service.
• Demonstrates knowledge of current concepts and principles of process improvement and external review standards. Analyzes and interprets data to determine the effectiveness of the Risk Management Program, identifies opportunities for Risk Management Program improvement, and offers solutions.
• Monitors the Risk Management Program compliance with VHA policy, The Joint Commission standards and other regulatory agency requirements.
• Initiates, leads, and/or participates in quality improvement activities to collect data, analyze results, to improve organizational performance and recommend practice changes that will minimize risk to the facility and improve patient outcomes. Provides leadership in improving and sustaining the quality and effectiveness of care delivered in diverse or complex programs. Develops strategies to disseminate "lessons learned" to appropriate staff throughout the organization.
• Serves as a risk management resource/consultant at the facility and Network level.
• Provides consultation to the clinical staff regarding high risk, potentially liable situations.
• Plans, develops and conducts education and training programs related to risk management and related quality management topics.
• Collaborates with Deputy Chief and Chief QMS in the daily integration of risk management into the PI Program.
• Manages the administrative tort claim process at the facility level in collaboration with Deputy Chief QMS, Chief QMS, Regional Counsel, the Assistant U.S. Attorney and the Office of Medical Legal Affairs as appropriate. This includes coordinating Medical Advisory Opinions (MAO) and National Practitioner Data Bank (NPDB) review process at the facility level.
• Investigates and provides resolution to facility small tort claims.
• Identifies and analyzes trends in settled tort claims. The analysis should identify corrective actions to decrease risk of patient injury and monetary loss or liability for the VHA.
• Assists facility leadership in the setting of institutional priorities related to risk management.
• Liaisons with the Patient Safety Managers regarding patient events requiring peer review, disclosure, Root Cause Analysis (RCA) and filing of Med Watch reports with FDA and/or manufacturer.
• Serves as Consultant to the Peer Review Committee (PRC) on disclosure and other issues.
• Conducts an annual assessment and evaluation of the Risk Management Program to determine the Program's effectiveness and ensures that findings of the Risk Management Program, including the annual assessment of the effectiveness of the program, are used to modify and improve the program and facilitate accomplishment of performance improvement goals and objectives.
• Participates in regulatory surveys as appropriate and participates in Continuous Readiness activities.
• Monitors the follow-up to recommendations specific to risk management resulting from The Joint Commission and other external review visits and formulates communication through the Deputy Chief and Chief QMS to external agents regarding these reviews.
• Performs other duties as assigned.

The Patient Safety Manager (PSM) RN assumes the following major duties and responsibilities:
The PSM is responsible for developing and managing the VA San Diego Healthcare System Patient Safety Program in accordance with regulatory agencies, VHA, Network and facility requirements; Serves as subject matter expert for patient safety and as such provides advice and support to the medical center staff, directs the development and maintenance of programs designed to improve patient safety at all levels within the healthcare delivery system, and provides professional management, educational assistance and policy development and implementation guidance in the area of patient safety; Works closely with the Chief and Deputy Chief of QMS to ensure an effective Patient Safety Program including assessing and monitoring organization compliance with professional standards of practice, The Joint Commission National Patient Safety Goals, develops educational programs to meet identified gaps and staff educational needs, and to develop, implement, and evaluate processes designed to promote patient safety and improvement initiatives through activities such as tracers, patient safety and environment of care rounds and clinical review; Responsible for monitoring, tracking and trending patient safety reports and works collaboratively with staff to ensure safe patient care processes/practices are implemented and sustained; Responsible for implementation of the Patient Safety Program in terms of patient incident review, analysis, and report preparation/submission; Facilitates and serves as consultants to staff on Root Cause Analysis, Healthcare Failure Mode Effect Analysis, and performance improvement teams; Conducts scheduled patient safety rounds with Facility Leadership and is responsible for reporting to and updating the Medical Center Director on issues of safety concerns; Participates in the development of innovative, evidence-based approaches to the establishment, enhancement, modification, and/or improvement of care with a focus on patient safety; Assesses and monitors organizational compliance with professional standards of practice and works to ensure VHA Patient Safety Advisories/Alerts/Notices and The Joint Commission sentinel event alerts are communicated to and implemented by the appropriate medical center staff; Ensures timely submission of completed action items to the National Center for Patent Safety Recall and Alert Database as well as the Patient Safety Assessment Tools surveys. Patient Safety activities encompass both inpatient and outpatient care, includes all healthcare specialties and are integrated into the facility's Patient Safety Program; Collaborates with the service chiefs, program directors and others in planning, designing, integrating, implementing, modifying and administering the Patient Safety Program. The PSM develops strategies to disseminate "lessons learned" to appropriate staff throughout the organization; Demonstrates knowledge of current concepts, principles and tools of performance improvement and internal and external accreditation/regulatory standards specific to patient safety and organizational improvement; Participates on facility and VISN committees/workgroups designed to promote patient safety, identify opportunities for program enhancement, develop and implement recommendations for program enhancement, and promote safety program awareness; Serves as the facility liaisons to the National Center for Patient Safety and are members of designated Councils and Committees as required by national guidance or facility charters; Demonstrates outstanding communication skills, acting as an advocate for improving quality patient care, healthcare outcomes, and healthcare delivery systems in support of VHA goals and initiatives at the local, VISN and national levels; Coordinates and provides Just-in-Time Training to staff assigned to conduct Root Cause Analysis activities; serves as advisor for all RCA facilitators, including Aggregate Reviews and HFMEAs; tracks all RCA action plans to closure, and reports status to Executive Leadership; Plans, develops and conducts education and training programs related to patient safety and related quality management topics; Participates in regulatory surveys as assigned; Participates in the Continuous Readiness Program (mock tracers, mock surveys, etc.) which includes preparation for The Joint Commission and other regulatory reviews; Serves on multidisciplinary healthcare councils, committees, teams and/or workgroups and applies sound principles in meeting facility priorities, organizational goals, VISN and VHA healthcare system mission, vision, core values/characteristics, and strategic plans & Performs other duties as assigned.

Work Schedule: 07:30am - 4:00pm
Telework: Not Available
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Duties include, but are not limited to:

• Develops guidelines for VISN 22 laboratory information managers.
• Assesses clinical informatics effectiveness.
• Establishes and maintains quality assurance programs related to information technology.
• Serves as an authority on laboratory informatics technology platforms.
• Serves as a consultant to local, network, and national program officials.
• Keeps abreast of current research, clinical methods, and technical advances in the field.
• Develops and integrates new techniques, and procedures into laboratory programs.
• Provides direction and guidance to staff.
• Develops and manages laboratory interfaces and Laboratory Electronic Data Interchange (LEDI)
• Maintains active recruitment and personnel selection functions.
• Interprets and provides technical guidance on agency policies and procedures.

Lead/training duties and responsibilities include:

• Leads the activities of the production and service areas;
• Provides on-the-job, formal and informal training to lower graded food service works and documents training;
• Reviews daily work assignments and makes adjustments accordingly;
• Communicates instructions and information to employees concerning work to be accomplished;
• Relays any problems and/or events to supervisors and managers;
• Trains food service staff in safe food handling practices;
• Utilizes approved training programs and various training media;
• Completes safety and sanitation inspection checks;
• Ensures food production and service areas are properly set up;
• Performs final check of trays for proper temperature and accuracy as indicated on tray ticket;
• Observes work performance of employees and provides feedback to supervisors;
• Participates in performance improvement programs and documents quality improvement data;
• Performs other related duties as assigned.

• Sets up tray line station with correct supplies and food items;
• Serves food, cafeteria style;
• Breaks down and cleans assigned station;
• Sets up dining room tables for service;
• Prepares individual and bulk nourishments and supplemental foods/beverages;
• Determines the quantities of ingredients needed;
• Makes conversions between the metric system to standard system;
• Performs heavy duty cleaning tasks throughout food service areas;
• Provides assistance to cooks in the food preparation areas;
• Performs other related duties as assigned.

Company:

Description:

The Client Manager provides advice and assistance requiring technical and industry knowledge and client service skills to meet client needs and resolve difficulties.  Client Managers may occasionally perform in the capacity of a Client Executive Service for specifically assigned accounts to oversee the preparation of and providing renewal and new business presentations. 

Essential Duties & Responsibilities

• Act as the initial point of contact for Clients, Carriers and others on the Client Service Team in the following areas:
  • RFP review and preparation.
  • Analysis of utilization reports, carrier reports and claims data and trends.
  • COBRA, HIPAA and coordination of 5500 data.
  • Work closely with and instruct carrier representatives to ensure smooth implementation of new plans.
  • Ensure required plan information and materials are sent to the client in a timely manner.
• Guide and mentor Benefit Analysts throughout the process of gathering Client census and benefit plan information used to prepare materials for new business presentations, renewals and open enrollment meetings.
  • Explain client needs and concerns focusing on how various plan designs and recommendations address those issues.
  • Review renewals, new business presentations, and open enrollment materials to ensure they are accurate and complete in content, are compliant with company and regulatory guidelines, and reflect a professional appearance.
  • Ensure that client files and documentation are maintained according to policy and procedures, and consistent with Marsh & McLennan professional standards.
• Develop analytical, customer service and communication skills needed to perform as a Client Manager II.
  • Present to Client Service or Sales Executive the financial measures used to predict and analyze plan benefit costs, and the factors which influence those costs and premium rates.
  • Under the guidance of the Client Executive Service, participate in prospect and renewal meetings to learn client needs, challenges and concerns.
  • Learn best practices to present renewal outcomes to the client and provide recommendations based on the findings with the ultimate goal being to take on these responsibilities.
  • Conduct employee open enrollment meetings to communicate benefit options.
  • Respond to and resolve routine issues the client may encounter regarding receipt of benefit services and coverage questions. 

• Keep Client Executive Service apprised of potential E&O concerns and client dissatisfaction.  Strategize with Client Executive Service to develop possible resolutions and proactive solutions to avoid continued or future problems.

Education and/or Experience

• Must possess a strong understanding of health and welfare plan benefits and carriers such that this expertise is recognized by colleagues and clients.  This level of expertise is generally acquired through 5 years’ experience providing group health and benefits sales or service while at a brokerage or carrier.
• Bachelor degree strongly preferred.
• Strong communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format.
• Strong knowledge of employee health insurance carriers, their strengths and weaknesses, plan design features as well as the general factors which affect cost and plan design. 
• Maintain a valid unrestricted Life and Disability License in California and meet the continuing education requirements.
• Maintain a valid driver’s license and dependable transportation.
• Proficiency with Microsoft Word, Excel and PowerPoint to include work experience creating tables, charts, graphs, pivot tables and formulas.

Work Environment & Physical Demands

• Ability to use computer keyboard and sit in a stationary position for extended periods as well as use of office equipment such as fax and copy machines, and telephones.  Work is performed in a typical interior/office work environment.
• Travel to client sites is required.  Usually within driving distance, but occasionally consists of 2 – 5 night stay out of town.

The applicable base salary range for this role is $60,000 to $128,000.  The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers. 

#MMAEHG

Love what you do; Love where you live

Required Behaviors:

• As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization: Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability, and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Required Qualifications:

• Current RN license in the state of New Mexico
• Assertive and diplomatic communication skills
• Self-motivated and accountable
• Team-Oriented
• Nursing experience

Preferred Qualifications:

• Bachelor’s Degree (BSN)
• Accredited Case Manager Certification (ACM) 
• Cerner experience
• Case Management experience

Duties and Responsibilities:

• Provide and document initial and ongoing transition of care assessments of the patients’ needs for services in collaboration with the patient, family, and healthcare team
• Communicate and collaborate with the patient and patient’s family toward a safe and outcome-based discharge plan
• Provide patient/family education to facilitate an understanding of their hospital and post-hospital course, their status assignment and discharge appeal rights and provide advocacy for their care
• Monitor and evaluate utilization of services to focus on the best treatment and approach for the patient promoting the timely progression of interventions, utilization of resources and expected outcomes within a length of stay consistent with external regulations and standards
• Collaborate with other members of the healthcare team to ensure patients receive the right care, at the right time, in the right place, using the right resources
• Provide transition planning coordination to include identifying needs and implementing referrals to other clinical care providers. Evaluate patient progress and revise the care plan if needed
• Observation Management
• Maintain current knowledge of and follow CMS requirements
• Responsible for identifying and documenting barriers to care progression and escalating cases appropriately
• Collaborate effectively with departmental staff to achieve goals and objective

• Enhance professional growth and development through participation in education programs, review of current literature, and attendance at staff and in-service meetings

• Perform other duties as assigned

• Each employee is responsible for implementing SJRMC’s Service Standards into their daily work:

                                                     Safety, Courtesy, Effectiveness, and Stewardship

Physical Demands and Environmental Work Conditions:

• Prolonged standing/sitting/walking
• Fast-paced environment
• High level of activity with many interruptions
• Possible exposure to communicable disease
• Repetitive motions, i.e.: keyboard usage
 

Sensory requirements:
• The caregiver will need to be able to hear:
~ Alarms on equipment/fire alarms/overhead announcements
~ Patients/families verbal discussion
~ Instructions/feedback from other healthcare providers
• The caregiver will need to be able to see:
~ Focus on close-up and distant objects
~ Have intact: peripheral vision and depth perception