This role sits within the Public Accountability, Communications and Engagement function in the Strategy directorate. The function.....
This role sits within the Public Accountability, Communications and Engagement function in the Strategy directorate. The function works to deliver NHS England’s obligations under the NHS Constitution that all NHS bodies must “engage in a full and transparent debate with the public, patients and staff”. We support NHS England - and the wider NHS – to be accountable in line with the Constitution’s requirements of transparency by performing vital functions such as FOI, parliamentary engagement and patient engagement.
The post holder will work as part of a dynamic team delivering an effective service supporting managers and staff across their assigned role. They will deliver high quality, insight-led communications and engagement for their assigned area(s) that is measurable, impactful and helps policy, products and services to succeed. The role will implement communications and engagement strategies and develop activity plans for their assigned area(s).
Develop compelling, integrated, content to best achieve the aims and objectives in their assigned area(s) contributing to forward planning and gridding processes
Deliver communications and engagement activity for assigned area(s), developing an excellent understanding of how they align to the communications objectives for NHSE and the overall strategy and business plan
Build effective working relationships with other directorates, regional teams and the national comms team to ensure a one-team coherent approach
The post holder will be expected to support the business needs of the Transformation Directorate. You can be reassigned to different directorates as the business priorities for NHS England change and develop.
• Develop compelling, integrated, content to best achieve the aims and objectives in their assigned area(s) contributing to forward planning and gridding processes
• Deliver communications and engagement activity for assigned area(s), developing an excellent understanding of how they align to the communications objectives for NHSE and the overall strategy and business plan
• Build effective working relationships with other directorates, regional teams and the national comms team to ensure a one-team coherent approach
• Provide communications and engagement advice across, for example, written, social media, events, media and marketing disciplines and support to directorate staff to support their work.
• Produce a broad range of written communications to the highest standard; using expertise and experience to identify the right channels and styles for specific audiences Spot communications opportunities and risks and work with national communications team to manage as appropriate
In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England. This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work. Speaking with one voice to the service.
The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/ .
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
• Develop credibility as a communications adviser, providing advice and support whilst building strong relationships within their assigned area(s)
• Ensures involvement and consultation where necessary and takes action when required
• Ensure adherence to NHSE approval processes and gain sign-off at the appropriate level
• Deputise for line manager
• Develop close working relationships with policy and delivery teams
• Ensure value for money and compliance with communications spend control processes
• Identify potential issues that could impact NHSE
• Contribute to business planning and budgeting for their assigned area(s)
• Contribute to the team’s administration, planning, evaluation and reporting processes
• When required, provide guidance and support to commissioners working in areas affected by service reviews around their legal duties to engage and consult. Ensure each service review complies with statutory guidance, NHS England’s legal responsibilities and processes around managing consultations.
• When required, advise on, design and deliver national consultation activity across a range of services in directorate portfolios
The post holder will support the Head of Department and their team to ensure that their work stream of programmes are planned and managed effectively and take the lead in assisting in their successful delivery:
• Manage the team’s business support function, including developing and managing the team’s business plan, progress and reporting risk and issue management.
• Liaise with appropriate functions within the regions, organisation and the Sector.
• Manage all corporate business returns, including planning and workforce returns.
• Develop and implement a content management system to ensure information is properly managed and best practice is shared across the team, Directorate and the wider NHS organisation.
• Take a lead in the coordination of training & development and recruitment activity across the team.
• Oversight and management of all aspects of the team/ project budgets.
The postholder requires the ability to work to the requirements of the job and workload with an unpredictable work pattern that may include a fast, professional response ‘out of hours’ such as overnight or at weekends to meet the demands of both the organisation and others to meet deadlines (outside of on-call arrangements).
This advert closes on Thursday 18 Jul 2024