Total 377 Others level Health / Beauty / Fitness job vacancies in Avon, IN

The Advanced MSA primary duties are to perform a variety of administrative support functions in connection with Veteran's inpatient and outpatient visits, care, and treatment while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics and specialties. Some of the major duties of this position include, and are not limited to:

• Schedule appointments in a timely manner. All appointments will be made with the patient's input, either in person or by phone. This may require a high level of coordination to avoid patients and sending sites not being able to conduct their CVT appointments.
• Daily review of active/pending consults, Recall list, and communications for accuracy and disposition.
• Monitor pre-appointment requirements to assure readiness for virtual (CVT/VVC/phone) visits.
• Incumbent will use the appropriate scheduling platform for scheduling needs. Which includes CRPS, VISTA, VSE, CTM, and/or TMP, when applicable.
• Work with the interdisciplinary team to schedule follow-up visits for inpatients and outpatients in the CRH Clinics with various providers and in a variety of modalities (face-to-face, VVC, and phone if needed).
• Coordinate care of Veterans at other VA facilities within the VISN.
• Obtain appropriate inpatient and outpatient records and ensure they are appropriately entered into the VA computerized system to ensure availability for patient care.
• Ability to operate computerized programs and databases to enter, modify and retrieve sensitive information/data into or from electronic medical records, scheduling systems, and/or reports.
• Knowledge of basic medical terminology and more specific terminology as needed for problem­ solving and communication with Specialty teams.
• Ability to communicate effectively and professionally with Veterans and employees at varying grade levels.
• Ability to identify concerns, perform the tasks required to resolve the issue accurately and timely, and follow up as necessary to ensure a satisfactory resolution.
• Ability to make appointments in a clinical setting.
• Ability to work independently in the accomplishment of a wide variety of duties, including setting priorities and coordinating work within a complex range of Primary Care, Mental Health, and/or Specialty CRH clinics.
• Other duties maybe be assigned within the scope of the CRH AMSA scope of practice.

Major duties include but not limited to:

• Manages, supervises and/or supports major VISN-wide clinical and Administrative initiatives and projects.
• Ensures the integration of all initiatives in terms of phasing, implementing and monitoring of programs.
• Compiles final reports including comprehensive analyses, noting discrepancies, making corrections and initiating remedial actions; monitors action items and ensures appropriate progress and ongoing risk management.
• Develops background and management options available to deal with complex VISN planning and implementation issues.
• Provides consultation, monitoring and analysis of changes in mission, goals, new legislations, provides consultation, monitoring analysis of change in mission, goals, new legislation and technological advances to asses the impact on processes and procedures related to administrative and clinical priorities.
• Provides technical expertise in the fields of Business planning, of healthcare planning, clinical improvement, strategic planning, system redesign and patient centered care.
• Provides technical expertise in the fields of Business planning, of healthcare planning, clinical improvement, strategic planning, system redesign and patient centered care.
• Knowledge and ability to navigate, synthesize and analyze significant amount s of data as well as their potential effect on processes, workflows, and various reporting (i.e. SAIL, access, productivity, etc.).
• Responsible for data and reporting management as it relates to access, productivity, utilization, and supply and demand management. In conjunction with other SMEs, assists to oversee processes and workflows that affect supply, demand, productivity, access, utilization, and other items as they relate to access.
• Coordination design and investigation to enhance improvement, readiness, resilience, and sprints. Reviews and provides guidance to identify strategies to reduce backlog. Oversees and monitors consult management issues and provide guidance to VISN GPMs.
• Ensures and expected to support medical facilities of levels 1, 2, and 3 complexities with the Electronic Health Record Management (EHRM) system by addressing the increasing number of operational needs to adapt to the higher level of resource responsibilities and challenges across different sites, as the Oracle Health system requires a broader and deeper skill set of understanding which requires flexibility and informatics integration.
• Responsible to have systemic knowledge and understanding of the often-interconnected processes and variable that affect access, productivity, efficiency and other VHA priorities, which encompass process improvement, supply and demand management, and data/reporting management and validation
• Evaluate and plan work in short and long-range planning efforts; obtain and consolidate information from programmatic units. Compiling information to be presented to the CMO and DCMO, Board of Directors, and Steering Committee for use in the planning, development, and operation of GPM programs.
• Demonstrates skill in applying analytical methods and techniques used to evaluate criteria for measuring program performance and effectiveness.
• Organizing, coordinating, implementing directing, integrating, controlling and evaluation programs and projects for forecast of opportunities to improve the healthcare delivery system.

The incumbent is assigned to VISN 4, within the Caregiver Support Program (CSP). The incumbent although stationed at the VISN-with primary role of CSP clinical eligibility reviewer-may have clinical privileges and credentialing at a VA Medical Center (VAMC) or Community-based Outpatient Clinic (CBOC). The incumbent may have up to 20% of their time dedicated to a combination of direct clinical care, academic teaching/training, research, and/or program evaluation at their home VAMC. This work would be separate from caregiver support. The duties for the incumbent, must be at least 75% administrative and related to the CEAT. The other duties will be determined by the incumbent and their VISN leadership.

Each individual CEAT team member will review the Veteran's medical record summary, most recent History & Physical, findings of recent testing at the facility, caregiver assessment and care team input. The team member will present their respective findings to the inter-professional team. The team will meet and render a multi-disciplinary decision regarding clinical eligibility, based on all eligibility requirements. If deemed eligible, the team will also determine the appropriate level of caregiving required (tier level). Each team will document the findings and determination and communicate the decision with the referring facility or region.

Major duties include, but may not be limited to:

• Reviews dispositions of PCAFC initial eligibility decisions; reassessments; and appeal decisions for clinical eligibly determinations, within 45 days of receipt from facilities and other CSP VISN CEAT. This is done from a psychological perspective.
• Analyzes mental health data obtained from VHA electronic health record and collateral records for use in determining PCAFC clinical eligibility and documents findings in approved CSP PCAFC templated notes.
• Works with inter-professional team members at Regional, VISN and facility levels to ensure PCAFC eligibility determinations are delivered objectively with strong, consistent inter-rater agreement and with documentation and communication of outcomes in a direct and coordinated manner.
• Utilizes knowledge of PCAFC clinical eligibility to coordinate with other regional CEATs the transfer of appeals for inter-VISN evaluation.
• Brings a knowledge of and ability to administer, score and interpret the widest array of psychometric psychological assessments (e.g., attention/concentration, memory, executive functioning, intelligence, reasoning and judgement) to assist CEAT with case disposition and team's recommendations.
• May provide a full range of psycho-diagnostic services including use of psychological testing (with supervision) for non-CSP PCAFC applicants.
• Performs psychological evaluations for individuals with mental health and medical disorders for purposes of diagnostic clarification and treatment planning recommendations.
• Provide comprehensive, evidence-based psychotherapeutic interventions, including individual, family, and group psychotherapy.
• Provides education to patients, family members, significant others, and community members.
• Functions as a member of the assigned mental health or specialty mental health care team. The incumbent assumes complete professional responsibility for his/her clinical findings, patient care decisions, and documentation.
• May provide clinical supervision and instruction for psychology interns and post-doctoral residents.
• Evaluates program progress and outcomes and utilizes data to continuously modify and improve the program and processes.

Psychology Program Manager (Quality Assurance Officer) works within the Veterans Crisis Line (VCL), Quality, Training and Risk Management. Responsibilities are complex in scope and have a nationwide impact including the ability to ensure implementation of an effective enterprise quality management system that includes monitoring and evaluating the quality of clinical and administrative processes throughout the Veterans Crisis Line.

Major Duties include, but are not limited to:

• Serves as a subject matter expert in the areas of quality management and enterprise risk management for the Veterans Crisis Line and is responsible to ensure the effective implementation of an enterprise quality management system.
• Responsible for strategic planning to ensure the provision of high quality services, including planning, developing, and implementing short and long-term goals and objectives consistent with the VCL's strategic plan.
• Ensures the program is meeting regulatory/accreditation standards, including Commission on Accreditation of Rehabilitation Facilities (CARF), American Association for Suicidality (AAS), and VHA policies.
• Responsible for clinical quality indicators including analysis of data from Silent Monitored phone calls, end of call satisfaction question, and complaint/compliment tracking. Following data analysis the incumbent will provide applicable recommendations to improve processes.
• Develop and implement programs, policies, and procedures to meet program goals, VHA policy and external accreditation requirements, and monitor outcomes using data-driven quality assurance processes, and implement strategies for improvement based on data analysis.
• Ability to balance responsibilities in a complex environment and to work with great autonomy; ability to set priorities and delegate tasks, meet multiple deadlines, analyze complex organizational problems; and ability to develop and implement effective solutions for those problems.
• Serves as a member of VCL's Executive Leadership Council and works closely with the VCL's Clinical Advisory Board (CAB), Member Services, Suicide Prevention Office, Office of Mental Health Operations, Mental Health Services, and key stakeholders to ensure the quality of service delivery.
• Plans initiatives in a myriad of assignments that cross multiple organizational lines as well as federal and state agencies and develops national policy and procedures related to delivery of care including VHA directives, handbooks, manuals, training guides, information letters, clinical practice guidelines, standards and criteria for the VCL Quality Assurance Program.
• Develop education to be disseminated nationwide via webinar and other technological platforms.
• Consults with members of the Suicide Prevention Office and Suicide Prevention Researchers within and external to VA to determine effective clinical interventions and public health strategies for crisis intervention and suicide prevention among Veterans and Service Members.
• Other duties as assigned.

Electronic Health Record (EHR) Application Configuration Management and Support:

• Serves as a commercial EHR system expert in designing, building, and configuring commercial EHR applications in clinical and business settings.
• Functions as a liaison and advocate for commercial EHR enterprise software applications between clinical and business end-users, clinical advisory groups, and clinician users of all disciplines.
• Evaluate proposed commercial EHR configuration solutions for implementation and recommend changes to workflows, order sets, and clinical content.
• Develop commercial EHR configuration baselines and contribute to change control processes to implement new configurations and workflows.
• Analyzes commercial EHR vendor software release documentation and assesses potential impacts on established configurations.
• Provides commercial EHR application education and assistance to clinical and business end-users.
• Participates in commercial EHR system testing, change control processes, implementation, and performance monitoring activities.

• Provide on-site and/or remote support for end-users during commercial EHR go-live implementation activities.
• Conduct on-site training events when necessary to support commercial EHR go-live implementations.
• Coordinates with Service Desk support personnel to assist clinical and business end-users with application assistance.
• Communicate commercial EHR software application concepts using presentations, demonstrations, or formal documented reports.

• Develop systematic and structured approaches to evaluate software performance to improve clinical outcomes.
• Analyzes application performance and support requests to determine patterns associated with functionality or human-centered design flaws that require intervention and recommends improvements.
• Documents configuration issues at EHR go-live events and develops strategies to improve EHR usability and adoption.
• Evaluate quality improvement processes that impact configuration and/or clinical workflows to support improved technology response and positive patient outcomes.

• Utilize project management concepts, tools, and techniques to plan, organize, and execute all assigned tasks.
• Utilize knowledge and experience in project management to define project scope, identify deliverables, manage risks, and communicate across teams to achieve goals and objectives.

Electronic Health Record (EHR) Application Configuration Management and Support:

• Serves as a commercial EHR system expert in designing, building, and configuring commercial EHR applications in clinical and business settings.
• Functions as a liaison and advocate for commercial EHR enterprise software applications between clinical and business end-users, clinical advisory groups, and clinician users of all disciplines.
• Evaluate proposed commercial EHR configuration solutions for implementation and recommend changes to workflows, order sets, and clinical content.
• Develop commercial EHR configuration baselines and contribute to change control processes to implement new configurations and workflows.
• Analyzes commercial EHR vendor software release documentation and assesses potential impacts on established configurations.
• Provides commercial EHR application education and assistance to clinical and business end-users.
• Participates in commercial EHR system testing, change control processes, implementation, and performance monitoring activities.

• Provide on-site and/or remote support for end-users during commercial EHR go-live implementation activities.
• Conduct on-site training events when necessary to support commercial EHR go-live implementations.
• Coordinates with Service Desk support personnel to assist clinical and business end-users with application assistance.
• Communicate commercial EHR software application concepts using presentations, demonstrations, or formal documented reports.

• Develop systematic and structured approaches to evaluate software performance to improve clinical outcomes.
• Analyzes application performance and support requests to determine patterns associated with functionality or human-centered design flaws that require intervention and recommends improvements.
• Documents configuration issues at EHR go-live events and develops strategies to improve EHR usability and adoption.
• Evaluate quality improvement processes that impact configuration and/or clinical workflows to support improved technology response and positive patient outcomes.

• Utilize project management concepts, tools, and techniques to plan, organize, and execute all assigned tasks.
• Utilize knowledge and experience in project management to define project scope, identify deliverables, manage risks, and communicate across teams to achieve goals and objectives.

Leadership in Nursing Informatics:

• Convene and lead groups of Subject Matter Experts (SME) in nursing and other healthcare disciplines to identify best practices and achieve consensus for standardization of workflow design and configuration in existing and new health information systems.
• Serve as liaison between the Office of Information Technology and select IHS Headquarters Offices and Divisions responsible for programmatic guidance of various disciplines including nursing, public health nursing, and community health aides/providers/representatives, to ensure that the data needs of these programs are considered in health information technology system selection and configuration.
• Serve as a recognized expert and liaison in the subject area of clinical informatics and serves in a professional manner in performance of duties between IHS, Tribal, and Urban (I/T/U) users, state, local healthcare organizations, external and internal stakeholders and software development staff.

• Conduct market research, independently and in collaboration with appropriate Office of Information Technology and Program colleagues, on products and systems that may be useful in improving care and outcomes for IHS facilities and patients.
• Evaluates and makes recommendations to support implementation and modification of planned or proposed software changes or administrative policies for clinical software.
• Utilize expertise and independent judgment to select and develop methods to meet long-term objectives for new healthcare software applications.

Leadership in Nursing Informatics:

• Convene and lead groups of Subject Matter Experts (SME) in nursing and other healthcare disciplines to identify best practices and achieve consensus for standardization of workflow design and configuration in existing and new health information systems.
• Serve as liaison between the Office of Information Technology and select IHS Headquarters Offices and Divisions responsible for programmatic guidance of various disciplines including nursing, public health nursing, and community health aides/providers/representatives, to ensure that the data needs of these programs are considered in health information technology system selection and configuration.
• Serve as a recognized expert and liaison in the subject area of clinical informatics and serves in a professional manner in performance of duties between IHS, Tribal, and Urban (I/T/U) users, state, local healthcare organizations, external and internal stakeholders and software development staff.

• Conduct market research, independently and in collaboration with appropriate Office of Information Technology and Program colleagues, on products and systems that may be useful in improving care and outcomes for IHS facilities and patients.
• Evaluates and makes recommendations to support implementation and modification of planned or proposed software changes or administrative policies for clinical software.
• Utilize expertise and independent judgment to select and develop methods to meet long-term objectives for new healthcare software applications.

Major Duties:

• Program Planning and Implementation:
  • Participates in short and long term National and Region-wide telehealth planning.
  • Manages National, Regional & cross-VISN TMH and Tele Primary Care clinical projects with specific emphasis on technological connectivity between participating provider and recipient Health Care System Medical Centers, CBOCs and other VA facilities.
  • Assists participating provider sites and individual veterans with establishing home based CVT (hCVT) services including provision of mobile device solutions, installation and operation.
  • Obtains and consolidates information for presentation to the Clinical Resource HUB Director and to respective National, VISN and facility leaders/staff for use in the planning, development, and the operation of integrated regional programs.
  • Develops and coordinates internal review systems for tracking equipment, technological capacity and inter-system connectivity for planning and operations.
  • Provides technical expertise in the field of Tele Health care planning and systems redesign.
  • Identifies the development, training and orientation for TH network needs.
  • Provides or arranges for the needed training and skills development for equipment operation and integration with existing facility IT Departments and facility Telehealth coordinators.
• Evaluates Programs/Monitors Data:
  • Develops and maintains systems to ensure that hCVT workload is captured properly and reimbursement is optimized for cost recovery.
  • Analyzes telehealth data, identifies trends and issues of concern with emphasis on technological challenges and solutions to surmount identified obstacles.
  • Develops, monitors and reviews trend analyses regarding clinical care connectivity and performance improvement activities.
  • Reviews material and monitors operations with regard to compliance with the standards of internal and external accrediting agencies.
  • Develops background and management options available to deal with complex National/Regional/VISN planning and implementation issues with regard to CVT-based services.
  • Recommends action or adjustments necessary to achieve required objectives.
  • Ensures proposals/initiatives submitted for VACO/VISN approval are complete and all implementation requirements are accurately identified.
• Reports Results/Monitors Remedial Actions:
  • Compiles final reports including comprehensive analyses; notes discrepancies and planned initiatives for effecting remedial actions.
  • Provides consultation to VISN leadership across VISN 9 and possibly other VISNs and implements resolutions based on provider and service sites mutual interests.
  • Establishes process controls to ensure recommendations and actions are completed as approved.
  • Monitors action items within the organization and ensures appropriate progress to remedy problems and to mitigate risk management.
  • Recommends new policies and procedures and recommends revision for existing Region/VISN policies and procedures in keeping with National guidelines and priorities.
• Program Review and Documentation Preparation:
  • Ensures effective reporting for the VISN 9 healthcare telehealth delivery system.
  • Serves as the point of contact for network operations information, reports, data pulls, controlled correspondence and local, VISN or national suspense items relevant to technology, equipment, software and IT systems management.
  • Ensures communications are accurate, professional and complete. and that written documents are completed according to organizational formats/guidelines
  • Drafts new and revised Regional/VISN Memoranda and Bulletins and upon review and concurrence of the VISN 9 Clinical Resource HUB Director and concerned services, disseminates these documents and publications.

Proud member of the Disability Confident employer scheme

Proud member of the Disability Confident employer scheme