·        Handle benefits enrollments, changes, and terminations accurately and promptly to the Insurance provider and BPJS Kesehatan.

·        Assist employees with benefits-related issues and questions, providing excellent customer service

·        Manage and process claims and invoices and resolve administrative problems with insurance providers.

·        Conduct presentations, enrollments, and educational sessions to inform employees about their benefits.

·        Evaluate benefits plans, programs, and policies to recommend changes and improvements.

·        Perform regular audits of benefits data to ensure accuracy and compliance

·        Ensure that all benefits programs comply with legal requirements.

About Us

SPH Media is evolving, and we welcome talented individuals to join us in our transformation journey. Our mission is to be the trusted source of news and lifestyle content in Singapore and Asia. As an employer, we are committed to rewarding our people fairly and developing them in their careers. Grow your career in a vibrant and collaborative environment built around a culture of respect and inclusivity. Join us! To work with passionate people who impact lives through the stories they tell.

About the Role

Singapore's premier business daily, The Business Times, is looking for an experienced, driven and digital-minded candidate to be a part of our Banking & Finance team. Based in Singapore, you will report on the goings-on of major financial institutions in key markets of Southeast Asia, with a strong focus on Singapore.

The banking sector affects a wide spectrum of the economy, from businesses requiring capital and payment options, to individuals making personal financial decisions. As one of the primary banking & finance reporters in BT, you will need to be familiar with different aspects of banking, as well as major government policies that will have an impact on the sector. You will track the money flows, trends and factors that are changing the sector, highlighting their significance and relevance to vital segments of the economy. The application of genAI and sustainability financing will be an important theme to keep an eye on in your coverage.

You will need to write with clarity and authority, and broaden the paper's banking coverage. You should be well-sourced and enterprising to explain how developments or data in the sector can influence or tell a story about the big picture.

The applicant should be quick at spotting trends and have a nose for scoops. You should be driven by curiosity, and embrace a growth mindset.

Job Requirements

• Relevant degree in Economics, Business, Finance, or any relevant fields
• Sharp news sense and at least six years’ experience in writing about the financial services sector in Singapore.
• Familiarity with government institutions and industry associations, policy processes, and MAS data
• Fluent in written and spoken English. Familiarity with an Asian language is a plus
• Comfortable with working both independently and collaboratively
• Committed to learning, and adapting to new ways to tell a story better
• Willingness to be flexible and adapt to the newsroom’s needs.
• Ability to multitask under pressure.

JOB TITLE: Health & Safety Business Partner
SALARY: £62,874 - £69,860
LOCATION: Bristol, Edinburgh, Halifax & Leeds
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

We want to make sure all our colleagues 'get home safely'. An exciting opportunity has arisen for you to be responsible for key Health and Safety Polices, procedures and change projects across one of the leading UK-based financial services organisations.

We want you to own the development, implementation and oversight for a series of our health and safety standards and procedures in accordance with Lloyds Banking Group's guidelines.

We are looking for a person who can operate in the space between legal compliance, best practice, and moral duties, whilst embracing the Lloyds Banking Group brand values.

End to end ownership and communication of standards and procedures as well as accident and incident investigations in line with the Lloyds Banking Group values, including:

• Horizon scanning for new legislation and guidance

• Monitoring of relevant legislation and the Lloyds Banking Group legal register

• Understanding all points of legislation, and subsequent duties, ensuring that all relevant areas are captured in the appropriate standards and understanding the impacts the changes may have on our business and colleagues.

• Ensuring standards, procedures and guidance remain current, and fit for purpose, to ensure our colleagues are always protected.

• Confirm 'real world' compliance with standards and procedures, including testing and effectiveness of controls, implementing improvement plans where appropriate.

• Ability to manage and hold to account external suppliers - constantly challenging them to operate in line with, and beyond, their contractual requirements to improve the colleague experience.

• Build excellent relationships with our Property and Business areas to ensure Health and Safety is seen as an enabler to successful change and people management.

• Be inclusive in your thinking - ensuring our policies and standards are suitable for everyone.

Why Lloyds Banking Group?

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you need

Tech & Communication

You'll be a great communicator, being able to provide consultation to colleagues and line managers, whilst setting suggested direction and delivery options to senior leadership, with the ability to work across the suite of Microsoft 365 products, including SharePoint and Power Platform.

Supporting Projects

Our ideal candidate will be comfortable leading, and working in project groups - making sense of complex, technical information from our suppliers, and converting it to a language our leadership understand. They should feel confident taking options and recommendations to senior forums for approval at pace, and seeing them through to implementation.

Education & Experience

Educated to Level 6 Diploma (or equivalent) in a relevant Health and Safety topic, with additional experience in the management of fire, property and construction safety.

Member of a recognised health and safety professional body (IOSH, IIRSM or equivalent in fire)

We would like you to be comfortable interpreting data and making data led decisions.

Willing to upskill as required to meet Lloyds Banking Groups duties, and support the business in delivering competent health and safety advice

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.

Proud member of the Disability Confident employer scheme

JOB TITLE: Health & Safety Business Partner
SALARY: £62,874 - £69,860
LOCATION: Bristol, Edinburgh, Halifax & Leeds
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

We want to make sure all our colleagues 'get home safely'. An exciting opportunity has arisen for you to be responsible for key Health and Safety Polices, procedures and change projects across one of the leading UK-based financial services organisations.

We want you to own the development, implementation and oversight for a series of our health and safety standards and procedures in accordance with Lloyds Banking Group's guidelines.

We are looking for a person who can operate in the space between legal compliance, best practice, and moral duties, whilst embracing the Lloyds Banking Group brand values.

End to end ownership and communication of standards and procedures as well as accident and incident investigations in line with the Lloyds Banking Group values, including:

• Horizon scanning for new legislation and guidance

• Monitoring of relevant legislation and the Lloyds Banking Group legal register

• Understanding all points of legislation, and subsequent duties, ensuring that all relevant areas are captured in the appropriate standards and understanding the impacts the changes may have on our business and colleagues.

• Ensuring standards, procedures and guidance remain current, and fit for purpose, to ensure our colleagues are always protected.

• Confirm 'real world' compliance with standards and procedures, including testing and effectiveness of controls, implementing improvement plans where appropriate.

• Ability to manage and hold to account external suppliers - constantly challenging them to operate in line with, and beyond, their contractual requirements to improve the colleague experience.

• Build excellent relationships with our Property and Business areas to ensure Health and Safety is seen as an enabler to successful change and people management.

• Be inclusive in your thinking - ensuring our policies and standards are suitable for everyone.

Why Lloyds Banking Group?

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you need

Tech & Communication

You'll be a great communicator, being able to provide consultation to colleagues and line managers, whilst setting suggested direction and delivery options to senior leadership, with the ability to work across the suite of Microsoft 365 products, including SharePoint and Power Platform.

Supporting Projects

Our ideal candidate will be comfortable leading, and working in project groups - making sense of complex, technical information from our suppliers, and converting it to a language our leadership understand. They should feel confident taking options and recommendations to senior forums for approval at pace, and seeing them through to implementation.

Education & Experience

Educated to Level 6 Diploma (or equivalent) in a relevant Health and Safety topic, with additional experience in the management of fire, property and construction safety.

Member of a recognised health and safety professional body (IOSH, IIRSM or equivalent in fire)

We would like you to be comfortable interpreting data and making data led decisions.

Willing to upskill as required to meet Lloyds Banking Groups duties, and support the business in delivering competent health and safety advice.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.

Proud member of the Disability Confident employer scheme

JOB TITLE: Health & Safety Business Partner
SALARY: £62,874 - £69,860
LOCATION: Bristol, Edinburgh, Halifax & Leeds
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About this opportunity

We want to make sure all our colleagues 'get home safely'. An exciting opportunity has arisen for you to be responsible for key Health and Safety Polices, procedures and change projects across one of the leading UK-based financial services organisations.

We want you to own the development, implementation and oversight for a series of our health and safety standards and procedures in accordance with Lloyds Banking Group's guidelines.

We are looking for a person who can operate in the space between legal compliance, best practice, and moral duties, whilst embracing the Lloyds Banking Group brand values.

End to end ownership and communication of standards and procedures as well as accident and incident investigations in line with the Lloyds Banking Group values, including:

• Horizon scanning for new legislation and guidance

• Monitoring of relevant legislation and the Lloyds Banking Group legal register

• Understanding all points of legislation, and subsequent duties, ensuring that all relevant areas are captured in the appropriate standards and understanding the impacts the changes may have on our business and colleagues.

• Ensuring standards, procedures and guidance remain current, and fit for purpose, to ensure our colleagues are always protected.

• Confirm 'real world' compliance with standards and procedures, including testing and effectiveness of controls, implementing improvement plans where appropriate.

• Ability to manage and hold to account external suppliers - constantly challenging them to operate in line with, and beyond, their contractual requirements to improve the colleague experience.

• Build excellent relationships with our Property and Business areas to ensure Health and Safety is seen as an enabler to successful change and people management.

• Be inclusive in your thinking - ensuring our policies and standards are suitable for everyone.

Why Lloyds Banking Group?

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you need

Tech & Communication

You'll be a great communicator, being able to provide consultation to colleagues and line managers, whilst setting suggested direction and delivery options to senior leadership, with the ability to work across the suite of Microsoft 365 products, including SharePoint and Power Platform.

Supporting Projects

Our ideal candidate will be comfortable leading, and working in project groups - making sense of complex, technical information from our suppliers, and converting it to a language our leadership understand. They should feel confident taking options and recommendations to senior forums for approval at pace, and seeing them through to implementation.

Education & Experience

Educated to Level 6 Diploma (or equivalent) in a relevant Health and Safety topic, with additional experience in the management of fire, property and construction safety.

Member of a recognised health and safety professional body (IOSH, IIRSM or equivalent in fire)

We would like you to be comfortable interpreting data and making data led decisions.

Willing to upskill as required to meet Lloyds Banking Groups duties, and support the business in delivering competent health and safety advice

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.

Proud member of the Disability Confident employer scheme

JOB TITLE: Health & Safety Business Partner
SALARY: £62,874 - £69,860
LOCATION: Bristol, Edinburgh, Halifax & Leeds
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About this opportunity

We want to make sure all our colleagues 'get home safely'. An exciting opportunity has arisen for you to be responsible for key Health and Safety Polices, procedures and change projects across one of the leading UK-based financial services organisations.

We want you to own the development, implementation and oversight for a series of our health and safety standards and procedures in accordance with Lloyds Banking Group's guidelines.

We are looking for a person who can operate in the space between legal compliance, best practice, and moral duties, whilst embracing the Lloyds Banking Group brand values.

End to end ownership and communication of standards and procedures as well as accident and incident investigations in line with the Lloyds Banking Group values, including:

• Horizon scanning for new legislation and guidance

• Monitoring of relevant legislation and the Lloyds Banking Group legal register

• Understanding all points of legislation, and subsequent duties, ensuring that all relevant areas are captured in the appropriate standards and understanding the impacts the changes may have on our business and colleagues.

• Ensuring standards, procedures and guidance remain current, and fit for purpose, to ensure our colleagues are always protected.

• Confirm 'real world' compliance with standards and procedures, including testing and effectiveness of controls, implementing improvement plans where appropriate.

• Ability to manage and hold to account external suppliers - constantly challenging them to operate in line with, and beyond, their contractual requirements to improve the colleague experience.

• Build excellent relationships with our Property and Business areas to ensure Health and Safety is seen as an enabler to successful change and people management.

• Be inclusive in your thinking - ensuring our policies and standards are suitable for everyone.

Why Lloyds Banking Group?

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you need

Tech & Communication

You'll be a great communicator, being able to provide consultation to colleagues and line managers, whilst setting suggested direction and delivery options to senior leadership, with the ability to work across the suite of Microsoft 365 products, including SharePoint and Power Platform.

Supporting Projects

Our ideal candidate will be comfortable leading, and working in project groups - making sense of complex, technical information from our suppliers, and converting it to a language our leadership understand. They should feel confident taking options and recommendations to senior forums for approval at pace, and seeing them through to implementation.

Education & Experience

Educated to Level 6 Diploma (or equivalent) in a relevant Health and Safety topic, with additional experience in the management of fire, property and construction safety.

Member of a recognised health and safety professional body (IOSH, IIRSM or equivalent in fire)

We would like you to be comfortable interpreting data and making data led decisions.

Willing to upskill as required to meet Lloyds Banking Groups duties, and support the business in delivering competent health and safety advice

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.

Proud member of the Disability Confident employer scheme

Under the general direction the Nursing Director and with oversight from the Executive Director of Business Operations, the Operations Manager is responsible for a variety of supervisory, administrative, and financial non-nursing functions.

The Operations Manager has responsibility for Service, Operations/Finance, Data Management, Personnel Management, Materials Management and Equipment, Quality Control and Data Collection and Reporting.

As a lead member of the Patient Care Team, the Operations Manager is responsible for responding to need of patients and family members and takes a proactive role in the efficient operation of the unit.

This role will also be responsible for the coordination and monitoring of schedules, payroll, patient classification, and other systems to support the patient care unit.

Principle Duties And Responsibilities:

Service:

• As a member of the Patient Care Team, the Operations Manager is responsible for ensuring that the patient and family members are attended to in a professional manner.
• The Operations Manager is responsible for responding to the needs of the patient/family members in a timely manner and maintains a professional and friendly demeanour at all times.
• As a lead member of this team, the Operations Manager is also responsible that other members of the team are responding to the needs of patients and families in a timely and professional manner.
• The Operations Manager will work cohesively as a member of the Patient Care Team, and will take a proactive role in ensuring the smooth and efficient operation of the unit.
• Maintains service standards, with particular attention to personal/ behavioral, staff teamwork, and patient-staff interaction guidelines.

Operations And Finance:

• Works cooperatively with the Director and Finance Manager to develop and maintain systems for collecting information to measure unit (s) of productivity.
• Monitors management report expenditure, reports findings to Director and initiates plan as appropriate.
• Assists with the collection and analysis of budget information
• Completes weekly payroll (s) and enters data for schedules and actual staffing into Staff system.
• Maintains Patient Classification system daily.
• Maintains staff records (i.e. use of sick time, FMLA, per diems, time schedules, staff turnover, license renewal, in-services/competencies, educational records.
• Meets with Executive Director of Business Operations on a frequent basis and as needed to ensure consistency of processes.

Data Management:

• Manages relevant databases, promotes security of information along with maintaining and auditing data to ensure quality control of systems.
• Primary systems include scheduling, payroll, and patient classification.
• Develops and maintains systems to ensure confidentiality and integrity of patient record in compliance with hospital policies, procedures, and standards.
• Contributes to the development of policies, procedures and systems which assure the effective operational functioning of the unit.
• Produces and maintains management data related to the operational needs and projects.

Human Resources:

• Supervises the daily activities of the Unit Coordinator to ensure optimum performance.
• Oversees the maintenance of confidential personnel, changes of status, terminations and personnel requisitions.
• Ensures completion of Annual Infection Control, Fire and Safety, OSHA, and other regulatory requirements and maintains records.
• Participates in hiring, terminating, and performance evaluations of unit coordinators and other personnel as directed.
• Schedules unit coordinators time and approves changes, as appropriate.
• Oversees and/or coordinates department orientation.
• Supports Staff as a resource in information systems.

Materials Management/Equipment:

• Coordinates and maintains systems for: (a) control group of inventory levels: (b) outside purchasing of supplies and equipment and capital equipment.
• Establishes and maintains levels of regular supply items
• Keeps audit trail of equipment ordered and received.
• Ensures that equipment is safe and in proper working condition in coordination with other departments.
• Maintains accurate inventory of equipment essential to unit.
• Collaborates with Patient Care team in obtaining information/planning on new products/technology; facilitates the introduction of new equipment/supplies.
• Generates and submits operating and capital budget requests based on the unit/patient care needs in conjunction with appropriate resources.

Quality:

• Collaborates with Director to keep unit regulatory ready, demonstrating knowledge of regulatory guidelines and ability to participate in unit quality programs.
• Participates in quality improvement projects.
• Member of Safety Committee, as assigned.

Other Duties:

• Assists Director (s) in creating and implementing systems with filing and distribution of information (i.e. policy changes, announcements, staff meeting minutes and maintains bulletin boards, email lists, and manuals.)
• Completes special projects. Develops and participates in projects to enhance operations.
• Performs other duties, as assigned.

Requirements

• Min Degree in a related field from a recognized university
• Min 5-10 years experience in clinical operations
• Excellent communication skills is a must
• Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to leonleong@recruitexpress.com.sg

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

About The Opportunity

We are currently seeking dynamic professionals to join our managed Healthcare team to drive the development and expansion of our Healthcare service provider network.

What You'll Be Doing

• Contribute to the development and management of our providers network through proactive sourcing, recruitment and engagement of the panel of clinics including but not limited to Medical, Dental, Diagnostics, Physiotherapy clinics.
• Conduct training to panel providers as required.
• Identifying and remediating operational short-falls and claims.
• Negotiate contracting and re-contracting process with healthcare service providers within corporate guidelines and ensure that all services provided are delivered according to SLAs.
• Maintain monthly statistical reports to facilitate benchmarking and performance management of network operations for management decision making.
• Manage and maintain system data relating to new codes, accounts, pricing, etc.
• Gather and analyze claims paid data, utilization data and benefit design information to assist in the development of strategies for contracting and re-contracting.
• Provide feedback to providers regarding their performance under the terms of their contract, identify and address quality of care and service issues.

What We Are Looking for

• Prior experience in Provider Relations/Provider Contracting role within a TPA/medical insurance environment is preferred but not essential.
• Possess industry knowledge related to managed Healthcare services will be an added advantage.
• Highly developed interpersonal, communication and stakeholder management skills.
• Excellent organisational skills and exceptional eye for details.
• Passionate about driving change to improve business outcomes.
• Advanced level of proficiency in claims processing and issue resolution.

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

7/12-month Completion Bonus

Mon - Fri, 9am to 6pm

Work Location: Raffles Place

• Handle insurance claims assessment under the accident and health plans.
• Be part of an exciting team with involvement in service excellence initiatives and projects to improve the claims experience.
• Determine policy coverage, establish proof of loss with proper documentation and provide accurate and timely assessment of accident and health claims within the required service standards and ensure that claims are paid accurately and promptly
• Seek clarifications and liaise with medical institutions and policyholders on outstanding requirements
• Deliver excellent service and enhance customer and distribution channels relationship management
• Attend to claims enquiries
• Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices
• Ensure compliance with internal and external regulatory and legal matter.
• Conduct review of pending claim to ensure reserve adequacy and closure of claims in a timely manner

Requirements:

• Diploma/Degree or Professional Insurance Certificate with at least 1 year of relevant accident and health claims experience.
• Prior experience in life claims will be an added advantage
• Strong analytical, written and communication skills
• Customer-centric and meticulous with the ability to work under pressure

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

This position will start off as 7 months contract.

Location:
Great Eastern Office, at Raffles Place

Responsibilities:

You will be handling insurance claims assessment under the accident and health plans. You will also be given the opportunity to be part of an exciting team with involvement in service excellence initiatives and projects to improve the claims experience.

• Determine policy coverage, establish proof of loss with proper documentation and provide accurate and timely assessment of accident and health claims within the required service standards and ensure that claims are paid accurately and promptly

• Seek clarifications and liaise with medical institutions and policyholders on outstanding requirements

• Deliver excellent service and enhance customer and distribution channels relationship management

• Attend to claims enquiries

• Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices

• Ensure compliance with internal and external regulatory and legal matter

• Conduct review of pending claim to ensure reserve adequacy and closure of claims in a timely manner

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

Up to $3000

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Job Description:

Scope

The Account Manager is generally responsible for:- $5,000,000 - $10,000,000 of Select Health revenue - 25 - 35 client groups to service and renew 10,000 - 20,000 plan members - Broker/consultant relations with assigned client groups.

The ideal candidate will have health insurance benefits experience and a strong understanding of Administrative Services Only (ASO)/insurance self funding.

Posting Specifics

• Benefits Eligible: Yes
• Shift Details: Monday - Friday 8am to 5pm
• Unit/Location: Remote
• Additional Details: Some travel required

Benefits

Intermountain Healthcare offers a generous benefits package that contributes to the overall health and compensation of each caregiver.   

• Various insurance options through Select Health, Intermountain’s insurance company 
• Onsite fitness centers and discounts to local gyms 
• LiVe Well caregiver incentive program – up to $300 per year 
• Employee Assistance Program (EAP) – including free counseling for caregivers and their immediate family 
• Over 302,000 discount offers across 10,000 cities on everything from movie tickets, pizza and the zoo to car rentals and hotels 
• Paid Time Off including but not limited to Parental Leave, Long and Short-Term Disability 
• 401(k) with up to 6% employer contribution 
• Up to $1,500 referral bonus  
• Tuition Reimbursement  
• Tuition Assistance through Peak - up to $5,200 per year paid to your school as you go 
  
  To learn about additional Intermountain benefits Click here  

Job Essentials

• Manages the renewal process for assigned products (health, dental, etc) throughout the year for assigned employer groups. This includes responsibility for the timely issue and return of signed contracts or letters of understanding for all clients.
• Researches employer underwriting information and submits group data summary so the Underwriting Department can prepare accurate rate proposals based on employer risk. Reviews the information, risks, plan design, competition, and rates with Underwriting department to accurately convey information to the decision-makers within the client organization.
• Responds to requests for proposals (RFP's) for all clients and brokers. Maintains an excellent understanding of all dimensions of Select Health in order to submit accurate and appealing information.
• Presents proposals and negotiates agreements with existing and prospective clients. Exercises exceptional sales and negotiating skills, both with brokers and clients.
• Works with brokers to meet customer needs for information and resolution. Serves as a sales and technical information resource to brokers. Understands all funding arrangements, including fully insured, contingently funded, and self-funded, and effectively communicates information to clients and brokers.
• Organizes and coordinates the enrollment of client groups including effectively and knowledgeably presenting plan benefits to employer groups, and being well versed in benefit designs and claims adjudication to respond to group and individual questions and concerns.
• Reviews and collects completed enrollment applications for new and renewing business. Coordinates the delivery of ID cards, Membership Guides, first month billings, and contracts.
• Directs the internal enrollment process to ensure the accurate and timely enrollment and administration of groups by coordinating the underwriting, enrollment, finance, and marketing functions. Maintains a working knowledge of the group information system in order to conduct final quality and accuracy review of information that has been entered.
• Instructs and assists client administrators in enrollment (including SHOBE, EDI, or other electronic enrollment systems), billing reconciliation, underwriting risk, contract compliance, and other identified areas.
• Identifies problems and solutions to management related to benefit designs, provider relations, financial / billing, enrollment, compliance, and other employer concerns.
• Participates in the promotion and execution of events at employer sites, such as Health and Wellness fairs.
• In conjunction with Marketing, drafts and reviews procedural and marketing materials for distribution to current and potential members. Provides high quality writing and editing of communications to Select Health clients. Assists in the design of marketing literature for unique medical and dental plans.
• Prepares and conducts formal presentations to explain comprehensive medical and dental benefits to employer groups.
• Meets with clients to address their specific educational needs. Leads the development of education materials, coordinates and/or delivers training to benefit managers and others in administration and use of medical and dental plans.
• Travels extensively and spends significant time at employer and broker locations to educate and provide superior service to client groups, strengthen relationships, and heighten the visibility of Select Health.
• Creates customer satisfaction and loyalty through the judicious and skilled application of Sales Competencies in all interactions with external and internal customers and collaborators.
• Builds credibility through knowledge of business and financial concepts
• Focuses on the customer and takes action to exceed their expectations
• Cultivates business relationships internally, externally, and virtually
• Negotiates to create mutually acceptable outcomes
• Listens actively
• Orally conveys information clearly and competently
• Demonstrates composure under stress
• Clearly defines problems and effectively resolves them
• Takes accountability for decisions and results of work, and contributes beyond one's role
• Demonstrates initiative by identifying what needs to be done and taking appropriate action

#SelectHealth

Minimum Qualifications

• Bachelor's Degree or four years of equivalent experience in customer service, sales, marketing, or communications. Degree must be obtained through an accredited institution. Education is verified.
• Three years of sales or health care industry experience.

Preferred Qualifications

• Either have appropriate State Health Insurance license or must obtain license within the first six months of employment. Individuals without the license will be paid below the entry rate of the position until the license is obtained.
• Effective communication skills (both verbal and written).
• Strong working knowledge of health insurance.
• Ability to sell and manage the sales process.
• Ability to handle duties and responsibilities with minimal supervision; display professionalism in judgment and decision-making.

Note: Most work is done independently and may be done at the employer's place of business.

Physical Requirements:

SH only

Manual dexterity, hearing, seeing, speaking.

Anticipated job posting close date:

Location:

Work City:

Work State:

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Become a part of our caring community and help us put health first
 

Position Responsibilities:

• Oversee the development of clinical practice guidelines and review any potential quality of care problems.
• Oversee the clinical management program and programs that address special needs populations and health screenings.
• Oversee Quality Improvement and HEDIS/STARS metrics improvement with PCP offices and IPAs.
• Manage internal operational/functional relationships related to profitability.
• Assist with network development and provider contracting with various providers and ancillary providers.
• Serve as clinical liaison with inpatient facilities and joint operating committees to maintain facility relationship and problem solve; especially reviewing contracts as to clinical services.
• Serve as the medical professional interface with primary medical providers (PMPs) and specialty providers.
• Direct the Quality Management and Utilization Management programs, including, but not limited to, monitoring, corrective actions, and other quality management, utilization management or program integrity activities.
• Responsible for ensuring that the medical management and quality management components of the operations are compliant with the terms of the Contract, in close coordination with other key staff.
• Work closely with the Pharmacy Director to ensure compliance with pharmacy-related responsibilities.
• Serve as the chairman of the Utilization Management committee.
• Serve as co-chairman of and participate in meetings of the PathWays Quality Management and Improvement Committee
• Attend all FSSA quality meetings, including the Quality Strategy Committee meetings and Subcommittee meetings.
• Responsible for taking appropriate action on all agenda and action items from all OMPP quality meetings.

Use your skills to make an impact
 

Required Qualifications

• Current and unrestricted Indiana-licensed Health Care Provider (IHCP) board certified in geriatrics, family medicine, or internal medicine (MD or DO degree)
• 8 or more years of management experience
• 5+ years of established clinical experience.
• 2+ years of quality management experience
• Excellent communication skills
• Proven experience building strong effective teams
• Knowledge of the managed care industry including Medicare and Medicaid.
• Possess analysis and interpretation skills with prior experience leading teams focusing on quality management, utilization management, discharge planning and/or home health or rehab.
• Strategic thinking with proven ability to communicate a vision and drive results.
• Solid negotiation and conflict management skills
• Creative problem-solving skills
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
• Must reside in the state of Indiana and commute to Indianapolis, IN office regularly. 

Preferred Qualifications

• Indiana Licensed Geriatrician or Physician with ten (10) years of Clinical Practice with older adults (60 years of age and older)
• Medicaid Managed Care clinical or BH leadership experience
• Experience in palliative care, behavioral health, or adult medicine.

Scheduled Weekly Hours

About us
 

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.