Total 87 customer service job vacancies in Health / Beauty / Fitness category in London, EN5 3DJ

Please see the PDF attachment for the full job description of the Medical Director for our NHS Children and Young People's Neurodevelopmental Assessment Service.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

We are looking for an enthusiastic and highly motivated operational manager to join our busy gynaecology team as a Service Delivery Manager.

The post holder will be joining a diverse multipdisciplinary team of clinicians and operational collegues.

The successful candidate will take a leading role in the day-to-day management of the clinics, including the new Single Point of Access, ensuring there are robust processes in place that enable clinic slots to be booked to optimum utilisation so that there are minimal DNA’s and cancellations and the correct patients are booked into each clinic.

The post holder will work closely with operational and clinical leads from the gynecological team, and will play a key part in supporting these teams to embed improved clinical pathways and service redesign initiatives in line with their clinical strategy.
You will be responsible for ensuring there are clear and transparent measures of success within the team, and for developing lines of communication both within the team and out into the organization that support effective dissemination of information and escalation.
You will line manage a Women’s Health Hub administrator, holding them accountable for meeting personal objectives and local and national targets, as well as supporting and nurturing them to develop their capabilities.

In return, we will develop your skills, knowledge and experience with formal and on-the-job training.

Your primary base will be the gynaecology offices in Whipps Cross Hospital. However, there is also flexibility for you to work from home where appropriate.

The Service Delivery Manager is responsible to the Project Manager for the overall performance of all aspects of the Single Point of Access and clinic management for the Women’s Health Hub. This position will be responsible for the day-to-day clinic management of these services to ensure that all patients are booked in accordance to the Trust Patient Access Policy.

The post holder will support the clinical teams to develop their services in accordance to their clinical strategy, ensuring efficient management of Women’s Health Hub clinics and wider gynaecology outpatient appointments. This will include Consultants, senior nursing and operational colleagues.

The post holder will be responsible for establishing and monitoring clear and transparent measures of success (KPIs) for the outpatient services, such as ensuring optimal utilization of clinics, reducing cancellations and decreasing the DNA rate whilst also ensuring a good patient experience that is safe and adheres to national and Trust guidelines.

You will support the directorate’s implementation of service improvement as appropriate and general development of services. You will pay a key part in supporting change as part of the review and improvement of care pathways alongside clinical teams.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.


This advert closes on Monday 2 Dec 2024

We are looking for dedicated and highly motivated individuals to join our friendly nursing team and workin our HIV Networked service to Royal London Hospital.

We are a well established acute centre in inner East London with around a 1800 HIV patient cohort.

We are situated in a modern clinic at Newham University Hospital for Green way Centre (Sandalwood House) and Sir Ludwig Guttmann Centre in Stratford (previously at Whipps Cross).

In your role you will provide support to patients living with HIV infection at all stages under the supervision of Registered nurses.

A large part of this role will require you to undertake phlebotomy, for which training will be provided if needed. You will also be required, to offer an asymptomatic sexual health screening on both male and female patients, and again training will be provided in this area

We can offer you support in this interesting and challenging job including:

· Personal and professional development, including attending conferences

· Education and training opportunities to help you meet our nursing assistant competencies

· Friendly, supportive and progressive team

· Small friendly team, with the clinical support of experienced senior nurses.

The Health Care Support Worker is a member of the ward team who implements prescribed care and undertakes administrative as directed by the registered nurse to:

• Assists in the provision of high-quality patient care.

• Ensure the department is clean and well stocked.

• Participate in activities/projects that contribute to improved patient care or experience.

• The nursing Assistant is proactive in monitoring and anticipating patients needs within their boundaries.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below.


This advert closes on Wednesday 20 Nov 2024

Job Summary: To provide a high-quality, advanced, expert nursing and cost-effective service to patients referred to the Centre for Active Lifestyle Management (CALM) Service. This comprises a multi-professional team (Psychology, Physiotherapy and Nursing) who work with patients with chronic pain to help them improve their quality of life. The Division aims to provide an environment conducive to the on-going development of all staff and advancements in the quality of the service by ensuring provision of a high standard of training, teaching and clinical care. The Clinical Nurse Specialist will be an advanced and experienced practitioner within the field of chronic pain and they will be expected to provide clinical support, working independently or assisting with multi-professional interventions in which full training has been undertaken based on clinical practice standards. The role of Clinical Nurse Specialist requires a high degree of personal and professional autonomy in making clinical judgements. Taking sole and joint responsibility as appropriate for patients during their time in the care of the CALM service to ensure a successful patient-based outcome, which will require assessment, planning and implementation of treatment. The Clinical Nurse Specialist will be required to give advice and guidance to other health professionals regarding chronic pain interventions and clinical practice. They will be responsible for the nursing leadership within the CALM service, giving support and guidance within the multidisciplinary team and contributing to the high-quality care given to patients in accordance with clinical governance. The postholder will ensure the delivery and expansion of an expert and advanced nursing service through effective interdisciplinary care, utilising clinical and managerial expertise. This will include a review of the effectiveness of treatments offered. Key Result Areas & Performance: All the following are to be carried out while working in close collaboration with members of the multi-disciplinary team led by the Consultant Clinical Psychologist. The post-holder will need to demonstrate clinical expertise within the field of chronic pain and work autonomously, managing own allocated clinics independently as well as joint working with the multi-professional team and seeking guidance/support when necessary. The role includes: Autonomously or in collaboration with the multidisciplinary team, managing the care of patients with chronic pain. Carrying out relevant interventions, within agreed clinical protocols and in line with current practice and guidelines. Responding to chronic pain patients wide variety of complex physical and cognitive difficulties and needs, utilising highly specialist skills. Demonstrating the ability to develop new skills and provide expert, high quality nursing input to the CALM Service. Providing expert advice and management of medication issues for patients with chronic pain, including helping them optimise or reduce their medication as appropriate. Having sole responsibility for medication recommendations in the discharge report issued to patients and referrers and for use by outside agencies on completion of the CALM programme. Contributing to the design and delivery of the physical health content of the CALM programme, as well as contributing to the handbook for the programme. Taking an active role within the multidisciplinary team in discussing patients, advising and explaining medical pathologies and treatment methods, and others matters relating to complex chronic pain patients in order to ensure appropriate referral, management and treatment. Sharing responsibility with other members of the CALM team for writing letters regarding clinical decisions to patients and referrers. Offering a supportive service to patients and their carers, disseminating specialist knowledge enabling individuals to try and adapt to changes in their lives caused by chronic pain. Liaising with other healthcare professionals when necessary. Providing, promoting and maintaining a support and advice service to patients and their carers, to include provision of information giving from diagnosis through to all aspects of chronic pain, in liaison with relevant healthcare professionals. Providing clinical supervision and consultation as appropriate. Contributing to service evaluation, research and policy development. Developing the service in a structured interdisciplinary way, initiating on-going change and progression in the role of a Clinical Nurse Specialist. Developing interdisciplinary clinical management protocols and working within them. Maintaining accurate and legible records of all clinical and legal documentation with regard to Statutory and Trust policies. Being professionally accountable for all aspects of their activities. When required, investigating the nursing aspects of incidents/complaints and initiating corrective action. Workforce Provide advanced specialist knowledge and education, acting as a clinical resource to the Trust, CCG and Trust affiliated Universities. In conjunction with other members of the CALM team, to assess learning needs and organise training and teaching programmes to fulfil the areas and individuals learning requirements within the field of chronic pain. Take part in the selection, orientation and development of relevant staff and students within the service. Promote staff confidence and competence and therefore assist job satisfaction and staff recruitment and retention. Identify the requirements to carry out the specialist role, implement and manage the service, developing the role in line with patient and service needs. Financial Take responsibility for the effective and efficient use of resources, being aware of resource requirements and limitations. Ensure all equipment and supplies in the clinical area are maintained to enable delivery of efficient and safe care. Evaluate equipment and make recommendations relevant to purchasing policies in conjunction with Procurement. Authorise the issue of appropriate appliances to patients within the Trust and community setting. Partnerships Communications and Relationships Possess excellent communication skills to facilitate the collaboration between all professionals in the complete care and management of all patients within the CALM Service. Work in partnership with members of the multidisciplinary team, as well as within the Trust and community in order to provide a coherent patient-centred service. Ensure effective communication networks are established and maintained with all disciplines, patients and relatives/carers, to include Community Health Care Teams. Communicate highly sensitive information, addressing barriers to information. Demonstrate sensitivity, empathy and reassurance. Provide advice, support and education to patients who may use the service, to include the development and regular reviews of relevant written patient and carer information. Access effective clinical supervision to allow personal reflection on own practice and self-development both personally and professionally. Be an active member of the Pain Nurse Specialist Group and other relevant external specialist groups. Develop links within the Trust and outside agencies to organise and implement practical instruction for HCAs, Pre-Registration and Post-Registration nursing staff and medical staff both in a theoretical and a clinical setting. Support and assist other specialties within the Trust with relevant clinical issues and those of service development. Act as a resource for specialist knowledge and skills related to care and for the development of research-based practice. Represent their speciality clinically, both internally within the Trust, and externally. Act as a representative of the Trust at local/national educational meetings Promote and undertake, where appropriate, nursing research and to publish the outcome in order to update own knowledge and promote excellence in clinical practice. Be aware of and participate as necessary in clinical research trials for patients, liaising with relevant Healthcare professionals. Utilise research findings, where applicable, in the delivery of specialist patient care, disseminating relevant information to colleagues. General Develop guidelines, set standards, policies and protocols to ensure the provision of a safe and effective, research/evidence-based nursing service. To initiate and participate in nursing and clinical audit, taking action to improve any areas of weakness Continually monitor and evaluate the service through the facilitation of quality assurance tools in the clinical area. Monitor and evaluate the role of the Clinical Nurse Specialist within the Trust. Be self-aware, taking own continuing education and professional development needs into account, accessing advice, guidance and support. Keep up to date with current trends and developments in nursing related to chronic pain. Ensure all Trust/Divisional nursing policies/protocols and procedures are adhered to, including EC Directives, Health and Safety and Work, COSHH and Moving and Handling Codes of Practice. Structure Chart Divisional Head of Nursing Advanced Physiotherapy Practitioner in the CALM team Post Holder Junior colleagues

JOB DESCRIPTION Post Title: Band 7 Highly Specialist Occupational Therapist Department: Occupational Therapy Responsible to: Lead Occupational Therapist Grade: Band 7 Hours: 37.5 Job Summary: To manage a designated case load with complex needs using evidence based/client centred principles to assess, plan, implement and evaluate interventions. To lead and manage the O.T. team, ensuring a responsive service supporting the Trusts objectives. Maintain records which fulfil legal requirements. To regularly provide clinical and non clinical supervision to team members and the wider OT team. To provide leadership for junior staff, through supervision and appraisal To participate in the planning, development and evaluation of O.T. services within a designated clinical area. To lead on service development in specialist area. To contribute to the maintenance and development of the Trust O.T. Service Key Result Areas & Performance:1 Clinical 1.1 To assess and treat a specific caseload of patients with complex needs, prioritising efficiently to help prevent re-admissions. 1.2 To apply a high level of knowledge and understanding of the particular clinical area. 1.3 To undertake individual initial screens to identify patient need including areas affecting functional ability, followed by agreed assessment plans. 1.4 To design / plan individual patient programmes to implement oneself or to delegate as appropriate. 1.5 To assess and treat the patients personal and domestic daily living functional activity level to maximise independence. 1.6 To select and conduct standardised cognitive and perceptual testing to identify areas affecting functional ability and indicate need for further assessment / treatment. 1.7 To carry out an initial risk assessment where necessary and monitor ongoing risk. 1.8 To assess need and risk factors for hoist and wheelchair provision. 1.9 To carry out home visits with or without the patient to assess environmental risks and functional ability at home. 1.10 To advise on, recommend, make provision for the installation of appropriate aids and adaptations to the patients social and physical environment. 1.11 To monitor and evaluate treatment, including using outcome measures, in order to measure progress and ensure effectiveness of the intervention. 1.12 To undertake discharge planning and co-ordination of complex patients. 1.13 To take a lead in the decisions regarding placement after discharge. 1.14 To refer onto appropriate agencies for :- the continuation of treatment, reassessment, monitoring and provision of further adaptations. 1.15 To carry out joint working with others from the Trust and across other agencies. 1.16 To participate in the weekend Occupational Therapy service. 2 Communication 2.1 To communicate effectively with patients and carers, O.T colleagues, multidisciplinary team members and other agencies. 2.2 To participate (and take a lead as needed) in the multidisciplinary team meetings and case conferences, with regard to patient care programmes. 2.3 To advise and educate patients and carers regarding aids and equipment in the home and outside Community. 2.4 To participate in staff meetings and other meetings (taking a lead as needed) as directed by the Lead OT. 2.5 To promote the OT role within the Trust and to other agencies. 3 Documentation 3.1 To maintain up to date activity data and activity records in accordance with Professional and Trust standards. 3.2 To provide reports on home visits. 3.3 To provide specific reports to other agencies as appropriate. 4 Professional Ethics 4.1 To adhere to the COT Code of Ethics and Professional Conduct, and all other relevant policies and procedures. These include maintaining confidentiality and respecting the patients dignity, privacy culture and wishes 4.2 To provide guidance to junior / support staff on ethical issues. 5 Leadership, Supervision and Appraisal 5.1 To lead and manage the OT team within a specialist area if required by the service. 5.2 To undertake the supervision and appraisal (IPR / KSF) of junior / support staff as delegated by the Lead OT. 5.3 To provide specialist training on an individual basis. 5.4 To provide advice to junior/support staff and students on a day to day basis as required. 5.5 To deputise for the Lead OT in an absence. 6 Training Staff and Students 6.1 To participate in the planning and implementing (taking a lead as needed) of the induction, training and education of students and other staff in this setting. 6.2 To be responsible for the supervision and written assessment of OT students on practice placement on a regular basis. 6.3 To give presentations / training on specialist topics. 6.4 To organise and implement training programmes in specialist area. 6.5 To participate in the organisation and implementation of the basic grade development programme. 7 Service Development and Delivery 7.1 To work with other staff within the department to ensure that equipment is maintained and stock monitored. 7.2 To manage own caseload efficiently, including methods of prioritisation in order to achieve timely and safe discharges of patients from hospital and to help prevent admissions / readmissions. 7.3 To facilitate, co-ordinate and monitor the workloads of the OT team members. 7.4 To participate in the operational planning and implementation of policies within the department 7.5 To participate in the delivery of the OT strategy. 7.6 Assist with the recruitment and appointment of O.T. staff. 7.7 To represent OT on Trust wide (and linked agencies) working parties and groups as delegated by the Lead OT. 7.8 To take a lead on specific projects as delegated by the Lead OT. 8 Personal / Professional Development 8.1 To participate in internal and external training opportunities including mandatory and statutory training to meet identified objectives and demonstrate ongoing development. 8.2 To apply specialist skills and knowledge in order to maintain professional competence and fitness to practise as a senior OT. 8.3 To maintain a professional portfolio for CPD. 9 Clinical Governance 9.1 To comply with all Trust Policies and Procedures, (including Infection Control), the Health & Safety at Work Act and the Data Protection Act. 9.2 To report on complaints, accidents and any deficits in equipment to the Lead OT as soon as possible. 9.3 To be familiar with and comply with local fire procedures. 9.4 To be familiar with all Trust and Therapy emergency procedures, on and off site and to respond as necessary eg. emergency resuscitation, hydrotherapy etc. 9.5 To assess for and advise on risk factors in given situations. 9.6 To contribute to the Trust and Therapies clinical governance and quality agenda including the setting and monitoring of practice standards. 9.7 To participate in the evaluation and audit of practice, clinical pathways and protocols within the clinical area. 9.8 To apply national guidelines/legislation relating to health care. 10 Research & Practice Development 10.1 To undertake audit projects relevant to the OT service needs and disseminate findings at local level. 10.2 To broaden research and development skills through participation in local audit and research projects. The postholder may be required to undertake other duties which fall within the grade of the job, in discussion with the Lead OT / Inpatient Therapy Manager This job description will be reviewed in the light of changing service requirements. Any such changes will be discussed with the post holder.

Job Title: Senior Occupational Therapist - Bromley Occupational Therapy Team
Location: London Borough of Bromley (Hybrid - 2 days in office, 3 days from home)
Hourly Rate: Up to £33 per hour
Contract Duration: Until March 31st, 2025
Start Date: Within the next 2 weeks

Job Summary:

The Bromley Occupational Therapy Team is looking for a Senior Occupational Therapist to join our dedicated team over the winter period. This role involves working within a hybrid model to provide essential Occupational Therapy assessments, interventions, and support to residents of Bromley, with a focus on maximizing client independence and facilitating safe hospital discharges. The successful candidate will conduct assessments in client homes, deliver equipment recommendations, and provide tailored advice to improve mobility, safety, and independence for Bromley residents.

Key Responsibilities:

• Occupational Therapy Assessments: Conduct home assessments to evaluate clients' needs, recommend equipment, and plan for minor adaptations that maximize independence and safety.
• Moving and Handling Assessments: Evaluate clients' handling needs, identify suitable equipment, and work towards reducing care requirements where possible.
• Discharge to Assess (D2A) Support: Collaborate with the D2A OT to streamline hospital discharges, assessing needs, and ensuring smooth transitions from hospital to home.
• Adaptation Planning: Assess and plan for major adaptations, liaising with contractors, suppliers, and relevant stakeholders to meet client requirements.
• Triage and Suitability Assessment: Support the team in triaging referrals and identifying appropriate services, including OT, reablement, and other suitable pathways for client support.

Essential Requirements:

• Professional Registration: Registered with the Health and Care Professions Council (HCPC) as an Occupational Therapist.
• Experience: Substantial post-qualification experience as an Occupational Therapist, ideally with experience in community-based assessments, reablement, and hospital discharge support.
• Technical Skills: Proficiency in conducting comprehensive moving and handling assessments and recommending equipment for independence enhancement.
• Communication Skills: Strong verbal and written communication skills, with the ability to produce detailed assessment reports and coordinate with multidisciplinary teams.
• Flexibility and Hybrid Working: Ability to work in a hybrid environment, completing community visits as required and adhering to the office-based schedule.

Preferred Attributes:

• Experience within a local authority OT team or similar setting.
• Strong knowledge of the needs related to discharge planning and complex home adaptations.
• Commitment to continuous learning and development within the field of Occupational Therapy.

Working Conditions:

• Flexible Working: Hybrid working arrangement (2 days in the office, 3 days from home).
• Expenses: Mileage claims are available for travel from the primary office to client visits (excludes travel from home to office).

Our Housing Client based in Central London are currently recruiting for a Health and Safety Advisor to join them as soon as possible.

This is a full time, temporary, ongoing role offering hybrid working and an hourly rate of between £26-£28 per hour Umbrella LTD (approx £21 - £22.50 per hour PAYE).

The purpose of the role is to assist the Health and Safety Manager in providing advice and support to the wider organisations management team, enabling them to meet their statutory and regulatory health and safety duties in
respect of property, employees, residents, and others to a high standard.

Responsibilities:

• Ensure compliance with statutory and regulatory requirements as well as with policies, procedures, and instructions.
• In conjunction with the Health and Safety Manager, carrying out investigations, audits, and inspections, including the Direct Labour Organisation (DLO).
• Provide support, information, assistance and coaching to line managers in all areas of Health and Safety.
• Compile reports and comms, maintain records, escalate issues as appropriate and assist in administering office-based systems.

If interested please feel free to get in touch with James at SCS on 01772 208967 or via email at james.glover@servicecare.org.uk

1. CLINICAL RESPONSIBILITIES 1.1 Always maintain professional behaviour and promote a positive image of Royal Free London NHS Foundation Trust at all times, in line with World Class Care values 1.2 Practice as an expert, autonomous practitioner. Independently assess patients by using advanced clinical assessment skills and clinical judgement to take a detailed history, physically assess, make required differential diagnosis, order tests or investigations (including IRMER) required to confirm diagnosis, evaluate and review treatment plan 1.3 Triage refferrals within local protocols to ensure timely clinical review to increase patient access to specialist advice and treatment 1.4 Undertake independent and supplementary prescribing in accordance with the trust policies and within the scope of practice agreed by clinical lead, divisional director for nursing and clinical director for the division 1.5 Ensure effective communication is maintained both written and verbally, regarding patients, through close liaison with professional colleagues, both in primary and secondary care, and to develop working relationships with consultants, general practitioners and other support services 1.6 Act as a clinical resource in primary and secondary care on managing patients with Rheumatology care needs 1.7 Act as a first point of contact for patients/allied health care professionals seeking specialist advice via the clinical advice line and service email 1.8 Regulary review practice and explore new opportunities for developing and delivering excellence in specialist Rheumatology nursing 1.7 Ensure that all requirements for continuing professional development are met and to keep abreast of new advances in the field of rheumatology as appropriate; to attend seminars, unit meetings, and conferences as required by the department 1.9 Ensure infection control policies and procedures are followed at all times by self and all members of the team 2. RESPONSIBILITY FOR PATIENTS 2.1 Maintains a consistent, visible presence in clinical areas of responsibility, ensuring accessibility for patients, family, carers and staff 2.2 Review, develop and audit pathways across inpatient and outpatient settings to maximise patient satisfaction and outcomes. 2.3 Ensure that patients receive timely and appropriate information to facilitate informed choices of treatment options, promotoing a culture of shared decision making 2.4 Provide a high quality clinical advice line service to patients, carers and allied health care professionals and regulary audit service effectiveness 2.5 Lead on communications between patients, family/carers and healthcare professionals and to provide relevant support, information, education and counselling as required and within an advocacy role 2.6 Colaborate effectively with relevant teams involved in a patients care 2.7 Maintain accurate record keeping and documentation, in line with Trust & NMC guidelines 2.8 Ensure that any patient complaints are dealt with promptly, sensitively and by following trust procedures and policies 2.9 Regulary obtain patient feedback and work collaboratively with patient and carer groups 3. RESPONSIBILITY FOR POLICY AND SERVICE DEVELOPMENT 3.1 Work closely with clinical teams to conceptualise, design and develop new patient pathways whilst ensuring continuity of care and that improving the patient experience is a driving force for change 3.2 Adopt an innovative approach to incorporate new/emerging themes within Rheumatology 3.3 Actively participate in relevant clinical and managerial groups across the Trust and nationally relvent groups 3.4 Alongside clinical lead and the mutlidisciplanry team; plan for future service devleopments and buisness plans to support service development strategy 3.5 Participate and present at local, national and international conferences on Rheumatology specialist care to raise the profile of the team speciality 3.6 Promote Rheumatology speciality within the Trust 3.7 Promote best practice within the team through role modelling and encouraging reflective practice 3.8 Lead in the education, training and development of Rheumatology care at all levels 4. RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES 4.1 Collaborate with pharmancy and clinical team to ensure appropriate funding approvals in place regarding high cost/biological drugs 4.2 Actively manage resources including staffing, material and financial (budgetary). This will also include regular review of skill mix and use of temporary staff 4.3 Support the divisional team in the development and implementation of the annual cost improvement programme in accordance with the trust targets and timetable 4.4 Alongside clinical lead and divisional leadership develop business plans to support service development 5. RESPONSIBILITY FOR LEADING AND MANAGING 5.1 Ensures all staff have access to, and act within, trust /departmental policies and procedures 5.2 Directly line manage the CNS team using trusts HR policies and procedures. Agree/undertake annual objectives, performance appraisals, manage clinical performance and sickness absence 5.3 Lead in the future planning of the strategic development of the rheumatology nursing service 5.4 Lead in the development of advanced skills and competencies for nurses in specialist practice 5.5 Represent the CNSs nursing perspective at appropriate groups/committees both internally and externally. 5.6 Resolve complaints as they arise through communication as necessary, and when appropriate, investigate complaints relevant to remit and write responses. Liaises with the senior Matron/Head of Nursing to bring to their attention any problems identified 5.7 Lead the CNS team in the development and dissemination of pertinent written patient information within the rheumatology speciality, working in collaboration with the MDT team and wider national networks 5.8 Work closely alongside other lead nurses in specialist practice within the trust to support those in advanced nursing roles within the division and trust 5.9 Continually assess and monitor risk in own and others practice and challenge poor practice 5.10 Exercise leadership and inspire colleagues, to improve standards and quality and develop professional practice 5.11 Demonstrate the ability to manage stressful and conflicting situations professionally, as they arise 6. RESPONSIBILITY FOR INFORMATION RESOURCES 6.1 Ensures all information is stored and used in accordance with the Data Protection Act and Caldecott principles 6.2 Identifies education and training requirements on Information Governance for all relevant staff 6.3 Oversees high standards of record keeping within areas of responsibility 6.4 Processes information electronically and manually 6.5 Ensures information is communicated through the appropriate Trust channels as required 6.6 Work with IT and patient systems colleagues to set up and troubleshoot processes within the Electronic Patient Record that will support the smooth functioning of the service 6.7 Manage and assess a complex range of data, making informed recommendations which are focussed on outcomes that meet external and internal stakeholders and patient needs 7 RESPONSIBILITY FOR RESEARCH AND DEVELOPMENT 7.1 Lead audit of nursing work undertaken and to participate in the MDT clinical audit cycle 7.2 Initiate, promote and/or participate in appropriate nursing research 7.3 Support relevant research being undertaken by members of the MDT, in conjunction with the academic departments and research nursing teams 7.4 Ensure the findings of research are embedded into practice and align with the needs of the service 7.5 Be responsible for overseeing and ensuring the development of all clinical nurse specialists within the team, by formulating and implementing teaching and learning strategies 7.6 Pursue a programme of continuous education to achieve and maintain advanced clinical knowledge and skills necessary to provide clinically effective, evidenced based care 7.7 Raise awareness internally and externally regarding issues of diagnosis and treatment of Rheumatology and Connective Tissue diseases through liaison with interested groups 7.8 Act as a resource for other professionals, ensure that ongoing personal development and appropriate education takes place in order to underpin specialist advice and promote best practice 7.9 Participate in the supervision/training of developmental specialist staff and other junior staff, as appropriate

Detailed job description and main responsibilities Participating in joint assessments of the children and adolescents referred to the service, with particular focus on psychiatric and physical assessment. Developing and providing treatment plans which include the family/carers and liaison with local services. To be involved in occasional outreach work if this is agreed with the consultant psychiatrist To be eligible for this Specialty Doctor role, it is a requirement that you have a minimum 4 years clinical experience 2 years of which must be in Psychiatry. Please refer the attached Job Description for details

A Vacancy at South London and Maudsley NHS Foundation Trust.


This is an exciting opportunity for a skilled practitioner with an interest and/or experience in the criminal justice system to be an integral part of both a court liaison and diversion team and a police custody suite assessment team. You will be working with both adults and young people, within what is a very interesting and rewarding area of care that is continuing to develop further.

As a front-line service, each day can be different in what can be a busy and unpredictable environment.

We are looking for a skilled and confident individual who has experience of complex assessments (including assessment of risk), decision making and who is adept at building relationships with service users and professional partners.

The successful applicant will work across the service in order to help identify individuals who present with vulnerabilities that may include mental health issues, neurodevelopmental disorders, substance misuse and who may present with a degree of risk.

The service ethos is to proactively intervene at the earliest possible opportunity in the Criminal Justice system pathway, so that those in need of support receive appropriate care and treatment in a timely fashion.

As a Liaison and Diversion Practitioner, some of the responsibilities you can expect will include:
• Proactive screening of cases in police custody or at court.
• On-the-day triaging and assessment - including full mental state examinations, risk assessment and gathering of background history for individuals presenting with a wide variety of established or suspected needs. These can include anxiety, challenging behaviour, serious mental illness, personality disorder, learning disorders, social communication and language difficulties, substance misuse and associated social issues within police custody.
• Assisting detainees who present with urgent and non-urgent clinical issues that may include onward referrals for a Mental Health Act assessment.
• Providing advice, information and support to custody/court personnel.
• Provision of written assessment summaries to police, court and other relevant agencies.
• Liaising with CAMHS, YOT practitioners or other relevant agencies for young people.
• Recording data for regular auditing and evaluation.
• Act as a positive role model for junior staff and custody partners in their day to day practice and the supervision and professional development of junior staff.
• Enhancing and developing relationships within Criminal Justice Services and building strong links between Health, Social Services and the Criminal Justice System
• A deputy function for the Operational Lead when needed.

Some weekend working is involved in the role.

South London and Maudsley Mental Health NHS Foundation Trust is responsible for providing NHS care and treatment for people with wide ranging vulnerabilities.

Locally, we deliver mental health services for people living in the London boroughs of Croydon, Lambeth, Lewisham and Southwark; and substance misuse services for residents of Bexley, Lambeth, Greenwich and Wandsworth.

Career Progression pathways and development opportunities:

We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. This could include being a specialist practitioner at Crown Court, being an operational team lead in a Liaison and Diversion service or developing your career elsewhere in our organisation.

Within SLaM there are plenty of opportunities to progress your career and we support your development through a number of programmes.

We hire people from a wide variety of backgrounds, not just because it’s the right thing to do but because it makes us better at what we do. No matter your age, gender, ethnicity, disability, gender identity, religion or sexual orientation, if you are committed to generating the best possible outcomes for our service users then we want to hear from you.

To work with colleagues, police, custody healthcare staff and other custody/court staff (inc Appropriate Adults) in order to provide a comprehensive and integrated vulnerability screening and assessment service.

To demonstrate strong assessment skills, solid problem solving and decision making and developing holistic and patient centred care plans whilst also being able to recognise when they may need senior clinical/managerial advice/support and to actively seek this in the clinical setting.

To facilitate appropriate signposting to/referring on, or interventions in close collaboration and liaison with other relevant agencies. Developing a good working knowledge and understanding of local services and pathways will be important in this role. This will be with the ambition of facilitating a persons diversion away from the criminal justice pathway at the earliest possible point. (The term ‘diversion’ being used in its widest possible sense and includes urgent and non-urgent pathways).

Demonstrate effective communication with colleagues, partners and stakeholders, people in vulnerable groups that is inclusive, collaborative and helpful. Communication types include verbal, written and digital methods of communication.

To actively promote relationships with colleagues that support open communication and collaborative working, taking personal responsibility for one's contribution to this process at all times.

To maintain a high standard of written communication that is mindful of the readership, takes into account the legal context and will also involve recording appropriate events and observations to evidence interventions.

Proactively seek feedback on an individual’s experiences of liaison and diversion to inform and shape our service.

Please see the combined job description and person specification for more details of the role.


This advert closes on Monday 14 Oct 2024

A Vacancy at South London and Maudsley NHS Foundation Trust.


This is an exciting opportunity for a skilled practitioner, with an interest and/or experience in the criminal justice system, to be an integral part of both a court liaison and diversion team and a police custody suite assessment team. You will be working with both adults and young people, within what is a very interesting and rewarding area of care that is continuing to develop further.

As a front-line service, each day can be different in what is often a busy and unpredictable environment.

The service ethos is to proactively intervene at the earliest possible opportunity in the Criminal Justice system pathway, so that those in need of support receive appropriate care and treatment in a timely fashion.

The people we provide services to come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do but because it makes us better at what we do. No matter your age, gender, ethnicity, disability, gender identity, religion or sexual orientation, if you are committed to generating the best possible outcomes for our service users then we want to hear from you.

As a Liaison and Diversion Practitioner, some of the responsibilities you can expect will include:
• Proactive screening of cases in police custody or at court.
• On-the-day triaging and assessment - including full mental state examinations, risk assessment and gathering of background history for individuals presenting with a wide variety of established or suspected needs. These can include anxiety, challenging behaviour, serious mental illness, personality disorder, neurodiversity needs speech and language difficulties, substance misuse and associated social issues within police custody.
• Responding to detainees who present with urgent and non-urgent clinical issues with appropriate interventions. Interventions may include onward referrals for a Mental Health Act assessment, advice, signposting or making onward referrals into primary, secondary or voluntary care agencies.
• Providing advice, information and support to custody/court personnel.
• Provision of written assessment summaries to police, court and other relevant agencies in the criminal justice pathway.
• Liaising with CAMHS, YOT practitioners or other relevant agencies whilst screening young people.
• Recording data for regular auditing and evaluation.


Some weekend/bank holiday working may be involved in the role.

Benefits
• comprehensive pay, pensions and leavers package which is dependent on the role and length of service.
• Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
• Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
• Car lease, our staff benefits from competitive deals to lease cars
• Accommodation, our staff benefits from keyworker housing available which is available on selected sites
• NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
• We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. For this role, we offer career pathways to Senior clinical Practitioner or Clinical Team Leader. In addition, we offer ongoing training and development in Leadership and MSC programme.

To work with colleagues, police, custody healthcare staff and other custody/court staff (inc Appropriate Adults) in order to provide a comprehensive and integrated vulnerability screening and assessment service.



To demonstrate strong assessment skills, solid problem solving and decision making and developing holistic and patient centred care plans whilst also being able to recognise when they may need senior clinical/managerial advice/support and to actively seek this in the clinical setting.



To facilitate appropriate signposting to/referring on, or interventions in close collaboration and liaison with other relevant agencies. Developing a good working knowledge and understanding of local services and pathways will be important in this role. Knowledge of clinical pathways will enable the applicant in the ambition of facilitating a persons diversion away from the criminal justice pathway at the earliest possible opportunity. (The term ‘diversion’ being used in its widest possible sense and includes urgent and non-urgent pathways).


Demonstrate effective communication with colleagues, partners and stakeholders and with people in vulnerable groups. The candidates approach will be inclusive, collaborative and helpful. Communication types include verbal, written and digital methods of communication. Competent digital skills will be needed for this role.


To actively promote relationships with colleagues that support open communication and collaborative working, taking personal responsibility for one's contribution to this process at all times.



To maintain a high standard of written communication that is mindful of the readership and takes into account the legal context. Written work will also involve recording appropriate events and observations to evidence interventions.


Proactively seek service user feedback about their experiences of liaison and diversion to inform and shape our service.


Please see the combined job description and person specification for more details of the role.



IMPORTANT

Please note– this position is offered subject to a successful Police Vetting application that will enable you to enable work in police custody locations. As such, you will be subjected to a significantly higher level of vetting than is standard. This vetting is conducted by the Metropolitan Police and is essentially a detailed background check. One of the most essential criteria is that you are required to have resided in the UK for at least 3 years.



This requirement is a lengthy process that could add several months to the existing pre-employment checks that will be conducted before a start date can be agreed for this position. If you are successful at interview and we wish to take forward your application, please be assured we are really keen to have you with us and we ask you for your patience with any undue delay that is outside our control.




This advert closes on Monday 14 Oct 2024

Service Care Solutions are recruiting for Custody Nurse Practitioners to work across London for the Metropolitan Police, on a full time long term placement please see below for more information.

Location: Various across London

Custody Health care Practitioner (Registered Nurse or Paramedic)

Are you an experienced first-level registered adult/mental health nurse or paramedic seeking a challenging and rewarding role? Do you have the skills to handle individuals in custody experiencing aggression, mental health crises, or complex medical conditions?

Role Overview:

The Metropolitan Police (Met) is looking for confident and experienced clinicians to join our custody suite teams across London. As a crucial part of the team, you will utilise your clinical knowledge to provide care for acutely unwell patients, manage mental health conditions, and ensure the welfare of individuals in custody.

Key Responsibilities:

• Ensure the health, safety, and welfare of detainees in police custody.
• Assess and formulate tailored care plans for vulnerable individuals with multiple medical conditions.
• Provide clinical guidance to custody staff overseeing detainees.
• Maintain accurate clinical and police records.
• Respond to clinical emergencies.
• Collect forensic samples to assist in police investigations.
• Demonstrate commitment to improving clinical practice through education, research, and innovation.

Development Program:

We offer a custody-focused induction to introduce you to new areas of practice. Supported shifts will help you develop skills, preparing you to take responsibility for the aforementioned key responsibilities.

Working Pattern:

• Two days, two nights, followed by four days off duty (continuous rota).

Essential Criteria:

• First level registered adult nurse, mental health nurse, or paramedic with current registration with the Nursing and Midwifery Council/Health and Care Professions Council.
• Minimum of three years of registration.
• Competency level equivalent to NHS Band 6.
• Competent in venepuncture on the first day of appointment.
• 12 months experience working within a custody practitioner role

Benefits:

We actively support professional development through an in-house program and provide access to external courses with an annual CPD funding of £1,000.

If you are ready for a new and challenging environment, eager to enhance your independent practice, and meet the essential criteria, we invite you to apply. For further information or to apply, please contact Lewis at 01772 208962 or email Lewis.Ashcroft@servicecare.org.uk.

Locum Band 6 Health Visitor - Full Time at Ealing NHS (£30/hr LTD)(£27.81 PAYE inclusive of holiday pay)

We are looking for a dedicated Locum Band 6 Health Visitor to join our team in Ealing. This full-time role offers a rate of £30/hr LTD and the chance to provide essential care within the NHS.

Key Responsibilities:

• Deliver health promotion and support to families and children
• Manage a caseload, offering targeted care to vulnerable populations
• Collaborate with a multidisciplinary team to improve community health outcomes

Requirements:

• NMC-registered Health Visitor
• Previous NHS experience in a Band 6 role essential
• Car Driver

For further details please respond to this advertisement with your up to date CV.

The benefits of Service Care Health:
* Daily payroll runs ensuring weekly pay
* Ltd & PAYE payment options available
* £250 training allowance
* Competitive pay rates
* Exceptional referral bonuses
* Specialists consultants offering a single point of contact
* National provider of Healthcare staff to over 40 different NHS trusts and over 200 local authorities
* DBS disclosures provided via fast track online services free of charge
* Professional compliance solutions available
* Uniforms provided

NHS England/Improvement has developed a new Framework to support local systems in implementing the NHS Long Term Plan’s vision for transforming community mental health care.

The role of Clinical Practice Specialist Extended Hour service is fundamental to the developing of these innovative new ways of working. The role will support the ongoing development and mobilisation of integrated mental health service offer. The role provides and promotes flexible and responsive access to assessment, treatment and/or onward bridging to community resources and support, in line with evidence based interventions for people with serious mental illness. The role will help people to focus on achievable goals and access local community resources.

The service offer will be for people over 18 years who are experiencing mental health difficulties but with a specific focus on: inequality of access by ensuring availability of mixture of in-person face-to-face and remote (telephone, video or online) appointments Monday to Friday 8-8pm. This is especially for those who struggle to access/receive support via the traditional 9-5 operating hours.

The post holder will provide high quality care and a safe and therapeutic environment to patients experiencing mental health problems / physical health difficulties.

· Provide follow up care for service users who are difficult to engage or struggling to access care and support through the traditional 9-5 operating hours as well as offer care and support to other service user who requires support within 8-8pm.

Work closely with colleagues in specialist community mental health services to ensure smooth transitions between teams and services and facilitate an ‘easy in, easy out’ approach to improve access to evidence based interventions.

Use evidence based practice to provide assessment and interventions that promotes the engagement of the client in treatment, to assist them into recovery. Share in the clinical management of a defined caseload and develop an interface with other services and agencies so that service users are offered focussed and co-ordinated packages of care which are appropriate to their needs.

The partnership between Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) and Camden and Islington NHS Foundation Trust (C&I) is going from strength to strength since it was originally established in 2021 forming the North London Mental Health Partnership.

Why choose to join the Partnership?
• We believe that by working together, our two Trusts can achieve more for the residents of North Central London and our patients than we can by working apart.
• Deliver the best care using the most up-to-date practise in supporting those with mental health illnesses.
• Transforming and creating a positive environment for our service users, staff and visitors.
• Creating and working together to become a great place to work for all our staff.
• We offer flexible working, a wide range of health and wellbeing initiatives, NHS Pension and so much more.
• Generous Annual Leave Allowance
• NHS Discounts in a large variety of retail stores and services.
• We have excellent internal staff network support groups. In order to meet the needs of the new Partnership services you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Enfield and Harringay Trust and Camden and Islington Trust. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Please refer to the full job description for details regarding the main duties and responsibilities.


This advert closes on Tuesday 1 Oct 2024