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UCF Hotel Venture

Laundry Plant Manager

Full-time

FL - Orlando - Lakewood R...

Others

9 months ago

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incred.....

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

This position oversees all laundry operations, to include the coordination of production and the preparation of reports to ensure adequate response to respective hotels needs for Guest Room linen/terry, Food and Beverage linen, employee uniforms and guest valet; adherence to established operational budgetary guidelines and federal, state, and locally mandated safety and environmental regulations. Additional responsibilities include staffing, selecting, hiring, training, scheduling and supervising the personnel within the department.

Essential Functions and Responsibilities

Maintains appropriate staffing levels through effective forecasting, recruiting, selection, hiring and training 5%
Establishes procedures for the Laundry/Valet department, designed to ensure efficient operation and delivery of quality product in a timely manner 1%
Develops/approves all departmental budgets, forecasts and schedules 2%
Establishes and ensures adherence to all departmental guidelines, policies and procedures2%
Schedules personnel so as to ensure optimum performance of Laundry/Valet department, monitors daily payroll reports to ensure adherence to established budgetary guidelines for labor expense 4%
Establishes production schedules designed to meet the requirements of the respective hotel operating departments and monitors activities to ensure that schedules are met 2%
Oversees supervision of personnel, work assignments, and scheduling of product/equipment usage to maximize performance and productivity of available resources 2%
Attends meetings as necessary in order to keep up to date on respective hotel related activities/information 4%
Communicates frequently with hotel Executive Housekeeper/F&B managers/Guest Service manager to obtain information necessary to establish production schedules which address the current needs of the individual properties with regard to linen, terry, employee uniforms and guest valet 3%
Coordinates inventory control and replacement purchase requisition for all guest room linen/terry, food and beverage linen, and employee uniforms 3%
Maintains appropriate backup inventories for all guest room/food and beverage linen, terry and employee uniforms 2%
Communicates pertinent information to supervisors in order to maintain effective operation of the department 5%
Conducts meetings as required to maintain communications with all department personnel 5%
Controls chemical purchase and usage so as to maintain acceptable “per pound” production process costs 1%
Monitors utility usage/rates, adjusts production activities to take advantage of best available rates where possible 0%
Produces reports relating to employee/equipment productivity, linen and terry usage, damage/discard statistics necessary to evaluate department performance and assist in maintaining operating par stocks for all guest room / F&B; linen, terry and employee uniform inventories 10%
Maintains preventive maintenance schedules, monitors performance of all recommended/required activities to ensure equipment performs safely, efficiently and that down time is kept to a minimum 3%
Stays current with regard to changes in technology, and/or operational procedures that effect the operation of the Laundry/ Valet department 3%
Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards 3%
Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy 3%
Determines need for, and conducts appropriate on-going training as required by Loews Hotels corporate training standards 2%
Evaluates individual employee performance, determines areas where need for improvement or requirements for advancement exist, establishes goals, objectives and training needs required to achieve same 2%
Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance 1%
Agility in multi-tasking1%
Bias toward action1%
Decisiveness1%
Other duties as assigned 1%

Supportive Functions and Responsibilities

Promotes and applies Teamwork skill at all times 6%
Notifies appropriate individual promptly and fully of all problems and/or unusual matters of significance 1%
Is polite, friendly, and helpful to all guests, management and fellow employees 5%
Attends all appropriate hotel meetings and training sessions 5%
Maintains cleanliness and excellent condition of equipment and work area 2%
Executes emergency procedures in accordance with hotel standards2%
Complies with required safety regulations and procedures 2%
Complies with hotel and departmental standards, policies and rules 2%
Recycles whenever possible 1%
Remains current with hotel information and changes1%
Complies with hotel uniform and grooming standards 1%

Qualifications

Extensive knowledge of modern laundry and dry cleaning equipment operation and production capabilities
Knowledge of laundry and dry cleaning chemicals, their use and MSDS safety related requirements
Effective managerial, leadership and organizational skills
Effective written and verbal and non-verbal communications skills,
Ability to work flexible schedule to include weekends and holidays

Education:

High school degree preferred

Experience:

Three to five years progressive management experience in a modern, full service laundry/dry cleaning operation, within the Hospitality industry or a commercial laundry dealing with hospitality clients

Quick Apply

Live Nation Worldwide, Inc.

Kitchen Manager - The Fillmore Detroit

Full-time

Detroit, MI, USA

F&B / Tourism / Hospitality

10 months ago

Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster,.....

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

WHAT THIS ROLE WILL DO

Managing inventory so that all necessary ingredients are stocked for service
Hiring new staff and providing training to facilitate quick acclimation
Streamlining the kitchen processes to maintain prompt service times
Setting regular cleaning standards for the kitchen and verifying that staff is maintaining sanitation levels

Organize and prioritize preparation of food items
Prepare food according to standardized recipes
Ensure proper size and weight of food portions
Coordinate food preparation with other kitchen staff
Maintain line of sight/atmosphere control by circulating through work area throughout shift
Follow standard recipes regarding presentation of food items
Prepare plate presentation pursuant to standard recipes
Clean and maintain kitchen equipment and walk-in cooler
Ensure that kitchen area, including grill, oven, stoves, etc. remain clean and free of hazards during shift
Keep floor clean and free of food items, trash, or other obstacles
Maintain House of Blues safety and sanitation standards
Prepare kitchen equipment and set up station for shift
Ensure proper rotation of all food items, including the lifting/moving of food bins weighing up to 180 lbs.
Perform all opening and closing duties
Sanitation and Safety compliance
Attitude and teamwork
Adherence to all policies
Assist other Kitchen as needed
Opening and Closing duties
Job Skills/Knowledge/Productivity
Appearance
Punctuality/Attendance

WHAT THIS PERSON WILL BRING

Required:

Valid Health Department Food Handler Certification
Knowledge of high-volume kitchen operations
Ability to inspect food spoilage and proper rotation
Kitchen sanitation
Prep work
Expediting knowledge
Skills in use of all kitchen equipment
Ability to follow standardized recipes and plate presentation
Ability to maintain the pace of a high-volume kitchen
Proper sanitation knowledge
Kitchen and restaurant operations
Attention to detail
High School Diploma
COVID-19 vaccination will be required for this position subject to legally valid exemptions.

Physical Demands/Working Environment:

Working environment is fast-paced
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift and/or move up to 150 lbs.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of

Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.