Total 468 Manager level F&B / Tourism / Hospitality job vacancies in Baycroft Flitwick Care Home, 101 Ampthill Road, Flitwick, Bedfordshire, MK45 1BE

1. Responsible for manpower planning and the entire recruitment program including employee retention, turnover and career fairs.

2. Deals with Hospitalization & Surgical and Workmen's Compensation Insurance.

3. Oversees employee attendance and working schedule, duty roster and control of the scheduled work shifts, approval for leaves.

4. Oversees work pass applications, renewal and cancellation.

5. Manages the HR program (e-leave/e-attendance/staff housing Inspex) and liaise with system vendors on maintenance and servicing.

6. Oversees on-boarding process for all new hires, off-boarding for termination /resignation cases including exit clearance.

7. Prepares HR monthly report & process statutory board surveys.

8. Assists in industrial relations issues.

Education & Work Experience

1. Diploma /Degree in HRM

2. At least 3 years of experience in a similar appointment/ capacity within hospitality industry.

3. A team-player who is hands-on, proactive and results-oriented with excellent interpersonal and presentation skills.

4. Good knowledge of Singapore Labour Laws and regulations

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

JOB SUMMARY

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education and Experience

• 4 - 5 years’ experience in the food and beverage, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager, OR
• Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 – 3 years’ experience in the food and beverage, culinary, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Ensures staff understands local, state and Federal liquor laws.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishes guidelines so employees understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Ensures corrective action is taken to continuously improve service results.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Ensures employees are treated fairly and equitably. Strives to improve employee retention.
• Ensures employees receive on-going training to understand guest expectations.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Supervises daily shift operations in absence of Assistant Restaurant Manager.
• Oversees the financial aspects of the department including purchasing and payment of invoices.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

As a Restaurant Manager, you shall willingly and diligently carry out the duties assigned to you, including but not limited to the following:

1. Oversee the service of the Restaurant.

2. Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.

3. Take immediate action to deal with all guests’ complaints.

4. Ensure orderliness in the Restaurant, and handle emergency and difficult situations.

5. Manage all marketing and advertising activities and/or opportunities for the Restaurant.

6. Ensure that no standing bills stays on the system, and account for all voided bills.

7. Oversee the content, design, delivery and quality of all marketing, promotion and publicity materials, programs and services.

8. In charge of cost control ensuring that the monthly operational expenses of the Restaurant, is capped at an acceptable range.

9. Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of the Restaurant and connected areas or pantries.

10. Ensure that all service staff are well groomed, properly attired and efficient.

11. Assist the Executive Chef in implementing training of service staff to ensure all service staff possess complete and thorough menu knowledge of the food and beverage items for all service periods.

12. Assist the Executive Chef in preparing the necessary data for the budget in respective areas of responsibility, project annual staff and beverage costs, take corrective action where necessary to help ensure that the Company’s financial goals are met.

13. Ensure a close professional working relationship with other staff members at all times.

14. Attend all team briefs as required.

15. Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plateware and crockery.

16. Perform miscellaneous job-related duties as assigned.

17. Knowedgeable of spanish cusine

18. Knowedgeable in spanish wine

19. Working in a management position for min 2 years.

Salary Range: $5,000 - $6,500

PLEASE SEND ALL CV TO houssein@twoscreatives.com and ben@twoscreatives.com

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Job Responsibilities:

1. Oversee the service of the Restaurant.
2. 2. Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
3. Take immediate action to deal with all guests’ complaints.
4. Ensure orderliness in the Restaurant, and handle emergency and difficult situations.
5. Manage all marketing and advertising activities and/or opportunities for the Restaurant.
6. Ensure that no standing bills stays on the system, and account for all voided bills.
7. Oversee the content, design, delivery and quality of all marketing, promotion and publicity materials, programs and services.
8. In charge of cost control ensuring that the monthly operational expenses of the Restaurant, is capped at an acceptable range.
9. Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of the Restaurant and connected areas or pantries.
10. Ensure that all service staff are well groomed, properly attired and efficient.
11. Assist the Executive Chef in implementing training of service staff to ensure all service staff possess complete and thorough menu knowledge of the food and beverage items for all service periods.
12. Assist the Executive Chef in preparing the necessary data for the budget in respective areas of responsibility, project annual staff and beverage costs, take corrective action where necessary to help ensure that the Company’s financial goals are met.
13. Ensure a close professional working relationship with other staff members at all times.
14. Attend all team briefs as required.
15. Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plateware and crockery.
16. Perform miscellaneous job-related duties as assigned.
17. Knowledges of spanish cusine
18. knowledgeable in spanish wines.

Salary Range: $5,000 - $6,500

Please send your cv to houssein@twoscreatives.com and ben@twoscreatives.com

Job Description:

• Reports to the Directors
• Responsible for the Opening and/or Closing of the Restaurant
• Responsible for the smooth operations of the restaurant from manpower management, food preparation, customer care, cleaning processes to stock and inventory monitoring and overall restaurant’s image.
• Manages floor staffs’ shift and ensure efficiency daily
• Leads the team in performing high standards so that the gusts receive good customer service and quality dining experience
• Ensuring incoming staff complies with company policy
• Training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Coordinating daily front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Interacting with guests to get feedback on product quality and service levels

Job Requirements:

• Minimum Diploma in Tourism and Hospitality or equivalent
• At least 1-2 years relevant experience in the Food and Beverage environment
• Customer oriented personnel
• Must be a team player
• Prior management experience will be advantageous
• Must be able to converse in English
• Pet lover, especially dogs

Job Responsibilities

1. Responsible for all aspects of HR management including recruitment, succession planning, performance appraisals, benefits and compensation, discipline and coaching, and grievance management

2. Review HR policies, staff welfare programs and HR e-system (database) to attain & align with business goals

3. Liaise with Heads of Department to understand their manpower requirements and get their buy-in on the overall HR strategy

4. Promote and launch HR initiatives to enhance employee engagement

5. Keep up-to-date with MOM guidelines, Employment Acts and Government support grant / training programs

6. Oversee employee engagement survey to ensure result is collated and interpreted appropriately prior to establish a work-plan to improve employee engagement

7. Collate market research on salary & benefit data for benchmarking and deal with all the mandatory surveys on manpower, wage & training

8. Assist in industrial relations issues

9. Deal with medical insurance and other HR related contracts’ revision and renewal

10. Performs ad hoc HR tasks as and when assigned by the management

Education & Work Experience

1. Degree in HRM

2. Good leadership and communication skills

3. Sound knowledge of Singapore Labour Laws and regulations

4. Able to motivate, influence and build rapport at all levels

Chef Manager - Flitwick Care Home, Flitwick, Bedfordshire MK45 - Part of the Country Court Family
Hours: 40 Hours working weekends as per rota (Shift Times 07:30-18:00)
Flitwick Care Home offers specialist residential, and dementia care across 3 floors comprising of 75 rooms. Luxury facilities include a cinema, library, hair salon, treatment room and gym as well as access to beautiful landscaped gardens
Have you considered working in hospitality in the care industry? We probably have the best working hours in the hospitality business, we don’t have late nights or busy weekends, its consistent throughout the week.
Do you crave the taste of success? Do you dream of delivering a high quality nutritionally benefitting plate of food that not only tickles the taste buds but also makes a difference to health and wellbeing? Then why not come and join us as a Chef Manager at xxxxxx to make every taste moment matter!
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
THE ROLE
Within your role as Chef Manager, you can really make a difference to our residents’ lives. Your responsibilities will include:

Managing your team to ensure delivery of innovative solutions and quality service in line with business objectives and company standards to achieve and maximise set targets.
Proactive management of catering team. Responsible for recruiting, supporting, training and people development to deliver an efficient, high quality service to our residents
Accountable for ensuring ongoing team & resident communications
Responsible for maintaining, ordering, and controlling food stocks within budget.
Innovative menu planning, and design of food service within specified budgets ensuring high standard of food presentation and portion/quality control.
Accountable for creating a platform for financial growth through cost control and culinary excellence.
Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customer and colleagues.

ABOUT YOU
We want an experienced proactive inspirational leader, who can create a motivational culture in a high-pressured environment and ensure our residents are always delivered a 5* food experience.
You will …

Be able to effectively listen, establishing trust and ensuring contractual compliance through exemplary leadership.


Be able to take initiative and responsibility, committing to achieving growth by creating a culture of flexibility, adaptability and challenging the norm.


Have proven leadership skills


City & Guilds 7061 or NVQ Level 2 in Catering for the Hospitality Industry


Ideally over 4 years’ experience as a Chef Manager or in a similar environment and role

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Chef Manager role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting overseas applications for sponsorship.

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Able to assist kitchen when necessary
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits
• Able to commit 6 days per week and to work on holidays

Qualifications & Requirements

• Strong leadership skills
• Customer service oriented
• Excellent interpersonal skills
• Ability to professionally address customer complaints
• Good team work skill

Responsibilities:

• Manage, oversee daily operation and ensure compliance to operations standards and procedures
• Responsible for the scheduling of work and the appropriate allocation of duties to staff
• Manage and maintain operational records which include inventory, sales and cash on hand reports
• Supervise and direct staff to guarantee customer satisfaction in regards to quality, sanitation and service
• Ensure consistent high quality of customer service
• Maintain professional image, including cleanliness, proper uniforms, and appearance standards
• Attend to customers’ needs and respond to complaints promptly, understanding service recovery and applying when needed
• Ensure smooth day to day operations

Requirements:

• Minimum 2 years of relevant experience
• Possess strong interpersonal skill, positive attitude, pleasant personality, and social intelligence
• Strong leadership skills, highly organised and able to multi-task
• Independent, result-oriented and resourceful
• Responsible, honest, flexible
• Excellent oral and written communication skills

A Restaurant marketing manager is crucial in promoting the restaurant, driving customer engagement, and increasing overall sales. Here’s a breakdown of their job scope:

1. Strategic Planning

- Develop and implement a comprehensive marketing strategy that aligns with the restaurant's goals and brand image.

- Analyze customer demographics, local competition, and dining trends to refine strategies.

- Set measurable marketing goals (e.g., foot traffic, online engagement, booking rates) and track performance.

2. Brand Building & Awareness

- Ensure the restaurant’s brand is consistently represented across all marketing channels.

- Create authentic brand narratives that emphasize the Turkish heritage, cuisine, and dining experience.

- Design campaigns highlighting unique aspects like traditional recipes, cultural ambiance, and seasonal Turkish specialties.

3. Social Media Management

- Manage the restaurant's social media accounts (Instagram, Facebook, TikTok, etc.) with regular, engaging content.

- Share photos, stories, and videos that showcase the food, ambiance, staff, events, and customer experiences.

- Interact with followers, respond to messages, and leverage user-generated content to build community.

4. Digital Marketing & SEO

- Manage online listings (Google My Business, Yelp, etc.) and ensure information is up-to-date.

- Develop and optimize the restaurant’s website for SEO, creating blog posts or pages that attract organic traffic.

- Run digital ads (Google Ads, Facebook Ads) to target local audiences and drive reservations.

5. Event & Campaign Management

- Plan special events like Turkish festivals, tastings, live performances, or holiday menus.

- Execute themed campaigns (e.g., Ramadan, Eid, Turkish New Year) that attract new customers and retain regulars.

- Coordinate with other departments to ensure smooth event execution and post-event promotions.

6. Promotions & Loyalty Programs

- Design loyalty programs, special discounts, and seasonal promotions to encourage repeat visits.

- Collaborate with third-party platforms (e.g., food delivery apps) to maximize promotional reach.

- Monitor and analyze the effectiveness of promotional activities, adjusting as needed.

7. Content Creation & Storytelling

- Collaborate with photographers, videographers, and designers to produce high-quality visual content.

- Write compelling content that conveys the cultural richness and culinary authenticity of the Turkish dining experience.

- Craft monthly newsletters, blog posts, and behind-the-scenes stories that resonate with the target audience.

8. Customer Relationship Management (CRM)

- Track and analyze customer data to understand preferences and improve personalized marketing efforts.

- Respond to customer reviews and feedback on platforms like Google, TripAdvisor, and Yelp to build a positive image.

- Implement strategies to convert one-time visitors into loyal patrons, such as targeted email campaigns.

9. Community Engagement & Partnerships

- Establish partnerships with local businesses, influencers, and Turkish cultural organizations.

- Attend or sponsor community events to boost visibility and foster local goodwill.

- Engage with influencers and food bloggers for collaborative promotions and reviews.

10. Reporting & Analysis

- Regularly review marketing campaign performance, traffic metrics, and customer feedback to refine strategies.

- Report key insights to management, highlighting successes, challenges, and areas for improvement.

- Use data to justify budget allocations for specific campaigns, events, and platforms.

Head Chef Job Description

As a head chef you will be responsible for everything that goes on in your employer’s kitchen. Not only will you be required to oversee all dishes from start to finish, you are also tasked with hiring and firing employees, meeting health and safety standards and dreaming up new recipes for the restaurant you work in.

If you love to cook, enjoy being creative and relish the challenges that come with responsibility, read on to learn more about becoming a head chef.

Requirements

A candidate who wants to become a head chef must acquire on the job training which is most important for career progress and advancement in the path of becoming a head chef.

A head chef must possess a lot of stamina and will power to be able to stand for long hours and work for extended hours too in order to experiment in creating new dishes.

The candidate should also possess good knowledge of food products and their availability in order to plan cuisine accordingly.

A head chef should have good organizing, supervising and time management skills to be able to oversee all the activities that take place in the kitchen in a proper manner.

Sawadee Thai Restaurant, established since 2001, is a Thai restaurant that serves authentic Thai food using premium ingredients.

Roles & Responsibilities

We are looking for a Restaurant Manager who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years