Total 4 Senior Executive level F&B / Tourism / Hospitality job vacancies in Delhi

• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation
• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Take and record restaurant, banquet reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis
• Take food and beverage orders according to guest’s requirements and preferences
• Deliver food & beverage services in accordance to departmental standards and procedures
• Ensure that all food & beverage are served according to service standard
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Try to remember individual patron’s names and their preferences to extend a personalized service
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management
• Assist other Food & Beverage outlets with their operations during peak times or when required

Operation

• Supervise the dishwashers, general cleaners, garbage man, silver-man and the night cleaners
• Ensure that all new team members are adequately instructed in the operating of dishwashing machine handling, handling of chinaware, glassware, silverware, cleaning of kitchen equipment and other assigned by the Executive Steward
• Ensure personal cleanliness and proper deportment of all employees under his supervision
• Ensure that all the stewarding storeroom and work place are kept clean at all times
• Ensure proper sanitation standards are met through maintenance of local health and sanitation codes
• Ensure proper garbage sorting and that all Food & Beverage garbage are removed from all areas and transferred to the garbage room
• Take inventory of the operating equipment and cleaning supplies
• Report to Executive Steward should an emergency arise and he/she is unable to handle it
• Ensure that all kitchen and service colleagues are properly briefed that no over loading of operating equipment at the dishwashing area and any of the kitchen areas is allowed as it may result in breakages
• Prepare duty rosters on a weekly basis and Public Holiday/Vacation Leave chart for the Steward Attendants
• Suggest ways to improve the Stewarding Department

•  Prepares the restaurant and preparation areas as per the Outlet standards and layout.
•  Welcomes guests and provides waiter service
•  Before every shift, finds out about dish composition and any service related official communication.
  • Organizes his/her work to suit fluctuations in numbers, events and guests
  • Ensures the equipment used remains in good condition

•  Cleans and polishes Glassware, Silverware
• Replenishes supply of linen and other Operating equipment.
• Obtains requested items from the storeroom.
• Follows correct sequence of service outlined in the Standard Operating Manual.
• Sets up tables in accordance with Restaurant policy.
• Cleans and removes dishes from the table after service is completed.
• Cleans all spillage during mealtime and at closing.
• Transports soiled dishes from dining room to kitchen and depositing them in proper placing at the Steward area.
• Cleans and tidies the restaurant and preparation areas after closing

WHAT YOU WILL BE DOING:

• Oversee the operations concerning food production in all restaurants, banquet functions and stewarding operations while introducing new methods .
• Identify Market needs to Hotel Guests & local market. Monitor and analyze the activities and trends of competition Hotels.
• Ensure innovative & creative food display with exceptional promotional activities
• Communicate & play a major role in public relations both with hotel guests and outside hotel while maintaining highest levels of professionalism & ethics.
• Maintain food safety & hygiene to international standards and also ensure compliance as per local regulations.