Total 5 Fresh/Entry Level F&B / Tourism / Hospitality job vacancies in Singapore, South West

As part of Raffles Hotel Singapore’s Leadership Development Programme, the Food and Beverage Management Trainee will gain practical experience and knowledge through a structured 18-months programme. The programme will involve a rotation across various restaurant concepts and supporting departments, which will be customised based on operations’ and trainee’s expectations and requirements. To complement their learning and assimilation into a leadership role, the management trainee may be involved in special projects as assigned by F&B leaders, and mentored by a senior leader of the hotel.

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Is always well presented and adheres to hotel’s grooming standard.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Undertakes F&B special projects as directed by F&B leaders and/or mentor.  

Provide a leading and consistent guest experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership

• Is a role model for the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, learning and development of the team

• Completes all components of the Raffles Leadership Development programme.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in recording and submitting monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts
• Performs any other duties and responsibilities that may be assigned.

Trainee Pizza Chef

Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.

Benefits:

• Free Food on shift

• 50% off food and drink when you’re not working

• Wagestream gives you access to up to 40% of your earned wages before payday

• Wellbeing Support for you and your family

• Referral Bonus of £400 for referring pizza chefs and £1000 for referring managers

• Holiday Pay

• Pension & Life Assurance

• Pay Rates: during your training, you’ll earn £11.44 per hour. £11.75 - £12.13 (dependent on location) when you've finished your training

• Plus Tips - You'll receive tips/Tronc*, with a 70:30 split between waiting and non-waiting teams, on top of your wages

• Learning and Development Opportunities to invest in you

*Tronc, or card gratuities, is a fair way to pay gratuities to our teams.  All Tronc goes to you, shared between our waiting and back of house teams.  You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality. 

You will be creating the star of the show, our pizza. You’ll prep ingredients and keep our food quality high. Your role will go beyond the kitchen – it’s all about creating an enlivening experience for our customers and making every bite memorable. Just be yourself, and we'll bring out the best in you.

What you’ll do:

• Food prep and dough management

• Cook our iconic pizza and pasta

• Work in a dynamic and energetic environment

Who we are:

Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.  We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand.  Our people are at the heart of our success and everything we do; we believe you should always be able to express yourself.  

Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.  That’s why we assess each application on the aptitude to do the job and nothing else.