- Adhere to all client and company health & safety policies and procedures at all times e.g. food handling, manual handling, fire procedures.
- Complete, maintain and update all food safety and health & safety paperwork correctly on a continual basis to ensure full compliance.
- Maintain the cleanliness of all kitchens and surrounding working areas ensuring health & safety hazards, issues, near misses & accidents are reported to your line manager at the earliest opportunity.
- Ensure food production methods and all meals are delivered to the required quality standards at the specified times to create a consistent customer experience and avoid any service failures or penalties.
- Ensure all equipment and machinery is in safe working order; all faults/repairs are reported to your line manager at the first opportunity.
- Provide the highest level of customer service by demonstrating THG values and behaviours at all times to colleagues, customers and clients.
- Check invoices and delivery notes and report any anomalies to your line manager.
- Assist with the receipt, correct storage and quality of food supply and report any concerns or observations to your line manager.
- Ensure hot plate procedures including food information regulations and reference intake labelling are in place and followed by the team.
- Ensure the recovery and storage of food and correct labelling procedures are followed.
- Follow all recipes provided to ensure full compliance with nutritional/dietary requirements.
- Comply with menu cycles reporting any discrepancies to your line manager.
- Assist with conducting and monitoring all stocktaking procedures ensuring minimal risk of waste.
- Attend regular training as directed by your line manager according to the requirements of the company.
- Be flexible and comply with any reasonable requests made by your line manager including if necessary working within other units within reasonable distance.