Total 350 human resources job vacancies in F&B / Tourism / Hospitality category in Singapore

Job Responsibilities

1. Enhance the hotel front desk business, accounting procedures and customer information management.
2. Responsible for guest relations maintenance and handing of guest feedbacks or complaints, for maximizing customer satisfaction.
3. Handle emergency incident of all kinds.
4. Perform other tasks assigned by the superior.

Requirement

• Bachelor's degree or above in Hotel Management.
• At least 3 years of work experience in Front Office for Managerial Level, with solid knowledge of Opera system is preferable.
• Good communication skills, able to handle complaints and solve problems independently, and able to work under pressure.
• Extensive cooperation and coordination capabilities with relevant departments.
• Proficient in spoken and written Cantonese, Mandarin and English.

Upon to the company policy

Job Description

• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
• Address guests' service needs in a professional, positive, and timely manner. ▪ Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust.
• Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
• Assist other employees to ensure proper coverage and prompt guest service.
• Enrolling guests into hotel – drive enrollments and meet enrollment goal.
• Speak to guests and co-workers using clear, appropriate and professional language.
• Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
• Talk with and listen to other employees to effectively exchange information.
• Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
• Exchange information with other employees using electronic devices (e.g., cell/mobile phones, earpieces, pagers and two-way radios, email). Working with Others.
• Support all co-workers and treat them with dignity and respect.
• Develop and maintain positive and productive working relationships with other employees and departments. ▪ Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
• Partner with and assist others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement.
• Comply with quality assurance expectations and standards.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Enter and locate work-related information using computers and/or point of sale systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Guest Services ▪ Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
• Arrange transportation (e.g., taxi cab, shuttle bus) for guests/residents/visitors, and record advance transportation request as needed.
• Promote and sell hotel services, follow “up selling” techniques and sales strategies in order to maximize property revenue.
• Drive revenue to reach/exceed team goals and strive to improve guest experience.
• Respond to guest/resident requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers.
• Respond to special requests from guests/residents with unique needs.

Upon to the company policy

Job Responsibilities:

• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
• Perform and oversee the in-suite check-in to ensure it is delivered in a timely, courteous and professional manner.
• Obtain guest feedback where possible and report to Front Office Management if any.
• Ensure food items are set in proper quantities and to hotel standards. Maintain regular contact with the Chef to provide feedback and support the efforts to dispatch food of the highest quality with excellent presentation which will reach the guest at an optimum temperature.
• Contact appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
• Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them.
• Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
• Address guests' service needs in a professional, positive, and timely manner.
• Thank guests with genuine appreciation and provide a fond farewell.
• Assist other employees to ensure proper coverage and prompt guest service.
• Perform other reasonable job duties as requested by supervisors.

Job Requirements:

• High school diploma or equivalent training.
• With relevant work experience in 5-star hotel will be an advantage.
• Well grooming and good communication skills.
• Excellent guest service relation skills.
• Good at problem solving and detail-minded.
• Fluent in written and spoken English/Mandarin/Cantonese.

Upon to company's policies.

崗位職責

1. 加強飯店前台業務、會計流程和客戶資訊管理。
2. 負責賓客關係維護並處理賓客回饋或投訴，以最大限度地提高客戶滿意度。
3. 處理各類突發事件。
4. 完成上級交辦的其他任務。

要求

• 飯店管理專業本科及以上學歷。
• 至少3年以上管理前廳工作經驗，對Opera系統有紮實的了解者優先。
• 良好的溝通能力，能夠獨立處理投訴和解決問題，能夠承受工作壓力。
• 與相關部門具有廣泛的合作和協調能力。
• 精通廣東話、國語和英語口語和書寫。

根據公司政策

職位描述

• 以微笑、眼神交流和友好的口頭問候來歡迎和致謝每一位客人，並儘可能使用客人的名字。
• 預測客人的服務需求，包括詢問客人問題以更好地了解他們的需求，觀察/傾聽客人的偏好並盡可能採取行動。
• 專業、積極、及時地滿足客人的服務需求。 ▪ 使用品牌或飯店特定流程（例如，學習、高興、賓客回應、LEAP、神秘）積極傾聽並積極回應賓客的問題、疑慮和要求，以解決問題、取悅並建立信任。
• 提供殘障人士協助，包括在指導方針範圍內為視力、聽力或身體有缺陷的人士提供協助（例如，應要求護送他們、使用文字解釋行動、在紙上寫下指示、將物體移開或提供通道）點字或 TDD 電話）。
• 協助其他員工確保適當的保障和及時的賓客服務。
• 讓客人入住飯店－推動入住人數並實現入住目標。
• 使用清晰、恰當和專業的語言與客人和同事交談。
• 使用適當的禮儀接聽電話，包括在響鈴 3 聲內接聽電話、微笑接聽、使用呼叫者的姓名、將呼叫轉接到適當的人員/部門、在等待呼叫者之前請求許可、接收和轉發訊息以及允許呼叫者結束通話。
• 與其他員工交談並傾聽，以有效地交換資訊。
• 謹慎、安靜地與同事、主管或經理討論工作主題、活動或問題，避免進入飯店的公共區域。
• 使用電子設備（例如手機、耳機、尋呼機和雙向收音機、電子郵件）與其他員工交換資訊。與他人合作。
• 支持所有同事並給予他們尊嚴和尊重。
• 與其他員工和部門發展並維持積極且有成效的工作關係。 ▪ 以機智、尊重、外交和保密的方式處理與員工和/或客人的敏感問題。
• 與他人合作並協助他人，促進團隊合作的環境並實現共同目標。品質保證/品質改進。
• 遵守品質保證期望和標準。
• 長時間或整個工作班次站立、坐著或行走。
• 使用電腦和/或銷售點系統輸入和尋找與工作相關的資訊。
• 在沒有幫助的情況下移動、舉起、搬運、推、拉和放置重量小於或等於 10 磅的物體。
• 向賓客/住戶提供有關飯店設施、服務、營業時間以及當地景點和活動的指示和資訊。賓客服務 ▪ 視需要聯絡適當的個人或部門（例如行李員、前台、客房部、工程部、安全/防損）以解決賓客的來電、要求或問題。
• 為客人/住客/訪客安排交通（例如計程車、接駁車），並根據需要記錄提前的交通要求。
• 推廣和銷售酒店服務，遵循「向上銷售」技術和銷售策略，以最大限度地提高酒店收入。
• 推動收入達到/超越團隊目標，並努力改善賓客體驗。
• 透過安排或回應客人/住戶對特殊安排或服務（例如水療服務、交通、宗教服務、保姆、金融服務、商務中心服務、口譯服務、預訂、乾洗、娛樂/體育賽事、購物）的要求確定合適的提供者。
• 滿足有獨特需求的客人/居民的特殊要求。

根據公司政策

工作職責：

• 使用品牌或飯店特定流程積極傾聽並積極回應客人的問題、疑慮和要求，以解決問題、取悅客人並建立信任。
• 執行並監督套房內辦理入住手續，以確保及時、禮貌和專業的方式辦理入住手續。
• 盡可能收集客人的回饋，並向前廳管理人員報告（如果有）。
• 確保食品數量充足並符合飯店標準。與廚師保持定期聯繫，提供回饋並支持為客人提供最高品質、精美擺盤的食物，並以最佳溫度送達客人手中。
• 根據需要聯絡適當的個人或部門（例如行李員、前台、客房部、工程部、安全/防損）來解決客人的來電、要求或問題。
• 讓客人就他們的住宿、飯店服務和地區景點/服務進行對話。
• 預測客人的服務需求，包括詢問客人問題以更好地了解他們的需求，觀察/傾聽客人的偏好並採取行動。
• 向賓客/住戶提供有關飯店設施、服務、營業時間以及當地景點和活動的指示和資訊。
• 專業、積極、及時地滿足客人的服務需求。
• 以真誠的謝意感謝客人，並致以深情的告別。
• 協助其他員工確保適當的保障和及時的賓客服務。
• 依照主管的要求履行其他合理的工作職責。

職位要求：

• 高中文憑或同等培訓。
• 有五星級飯店相關工作經驗者佳。
• 良好的儀容和良好的溝通能力。
• 優秀的賓客服務關係技巧。
• 善於解決問題，注重細節。
• 英語/國語/粵語書面和口語流利。

根據公司政策。

(Continued from Summary)

GS-11
The primary purpose of this position is to provide comprehensive recruitment and placement services for assigned organizations AF wide. Position is also responsible for assisting in the development and implementation of guidance, policy, and procedures for the Air Force Personnel Center.

Duties

GS-07:

• Provides recruitment and placement services to assigned organizations
• Codes and processes a variety of personnel actions
• Researches data and drafts responses to customer inquiries
• Participates in planning, monitoring, and conducting special studies, projects, and initiatives

• Provides recruitment and placement services to assigned organizations
• Processes a full range of personnel actions
• Provides recruitment and placement advisory services to organizations serviced
• Assists in special initiatives, studies and projects, and affirmative employment activities

• Receives, reviews, and analyzes recruitment requests and supporting documentation from serviced organizations
• Codes and reviews all types of complex personnel actions
• Participates in special initiatives, studies and projects, and affirmative employment activities
• Performs a full range of staffing advisory services to organizations serviced

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do

Deloitte’s Global Energy Resources & Industrials (ER&I) professionals work with clients to help maximize business potential across the full spectrum of the industry. Our member firms' global network engages with clients to refine their business models through innovative practices, improved processes and enabling information technologies.

This role sits within the Operations Transformation team of Deloitte Southeast Asia. You will work alongside our clients to help them make decisions and implement solutions based on "Heart of the Business" strategy development to drive business value. You will have the opportunity to exercise strong analytical and critical thinking skills with the chance to solve complex problems and communicate your findings.

You will support our clients in their transformation journey by:

• Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work.
• Participate in team problem solving efforts and offer ideas to solve client issues.
• Conduct relevant research, data analysis, and create reports.
• Maintain responsibility for completion and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations’ service delivery.
• Assist in proposal development, as requested.
• Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Managers across our Firm are expected to:

• Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
• Make effective use of resources to optimise value.
• Demonstrate the success and efficiency of Deloitte through leveraging its network and people.
• Deliver exceptional quality results and stakeholder value by leveraging each person’s strengths to build high performing teams across businesses and borders.
• Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
• Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
• Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.
• Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.
• Actively contribute to building the talent pipeline by championing a talent experience that attracts, develops and retains top talent and high performing teams.

If you are someone with:

• Tertiary qualification in a chemicals or petroleum engineering disciple with a well ranked institution and/or currently enrolled in a MBA program.
• Minimum 10 years of working experience with a leading consulting firm focusing in the Energy industry.
• Prior experience with a trading or consulting organisation focused on commodity / energy trading, preferably working within deal capture / front office environment
• Experience and strong understanding of commodity trading processes, including physical and derivatives trading, risk management, market data management and regulatory compliance
• Familiarity with technology stacks commonly used in commodity trading systems (e.g., CTRM platforms, market data feeds, trading algorithms).
• Understanding of commodities, preferably mining or metals trading
• Awareness of book structure, profit and loss, and risk management (physical & paper)
• Exposure to CTRM system implementation, design and configuration
• Experience with adapting existing systems to new businesses and strategies
• Awareness of software development lifecycle and testing principles
  
• Ability to drive business process changes, challenging current business practices and working with key business process personnel
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Willingness to work outside of office base.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website

Responsibilities:

• Prepare daily menu for all meals consumed by the children and staff in the centre.
• Strive to ensure food served to children are balanced and met the dietary guidelines for children
• and youth as recommended by the Singapore Health Promotion Board.
• Purchase ingredients used in daily cooking.
• Ensure that the food is prepared in a clean and hygienic way.
• Ensure meals served are on time.
• Ensure that kitchen/cooking area are well cleaned after cooking.
• Maintain the cleanliness of the centre during the absence of the Centre Attendant (Cleaner).

Requirements:

• Experience: Minimum 1 year experience
• Good knowledge of food hygiene and food preparation
• Basic knowledge of balanced dietary requirements for children
• Good time management skills
• Honest and trustworthy
• Has initiative and is committed

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Responsibilities

• Assist in daily finance operations (includes payments, receipts, AP & AR transactions);- Assist in partial/full set of accounts and prepare balance sheet schedules and ensure timely, complete and accurate recording of accounting entries into MYOB accounting system;
• Posting of month-end closing journal entries;
• General office administration such as: filing, scanning, photocopying, archiving, office supplies;
• Assist in preparing documents for submission of government grant claims;
• Manage and handle documents, records and maintain an organized filing system.
• Any other ad hoc duties as assigned by Manager in-charge

Requirements

• LCCI or Diploma in Accounting;
• Proficient in Microsoft Excel and Word
• Fast learner with strong sense of initiative & good communication skills- Able to work independently with minimum supervision

FT Kitchen Assistant Needed

Location: Buangkok

Type: Full-Time Position

Responsibilities:

- Assist with food preparation and cooking.

- Maintain cleanliness and organization of the kitchen.

- Wash dishes and kitchen equipment.

- Support chefs with various tasks.

Requirements:

- Preparing Of Ingredients

- Packing of food, taking order

- ⁠Other adhoc duties

- ⁠Need to work weekends

What We Offer:

- Competitive pay.

- Growth opportunities.

- A supportive work environment.

Interested applicants may apply here or WhatsApp 85881419

Singaporeans & PRs only!

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Responsibilities:

• Prepare daily menu for all meals consumed by the children and staff in the centre.
• Strive to ensure food served to children are balanced and met the dietary guidelines for children
• and youth as recommended by the Singapore Health Promotion Board.
• Purchase ingredients used in daily cooking.
• Ensure that the food is prepared in a clean and hygienic way.
• Ensure meals served are on time.
• Ensure that kitchen/cooking area are well cleaned after cooking.
• Maintain the cleanliness of the centre during the absence of the Centre Attendant (Cleaner).

Requirements:

• Experience: Minimum 1 year experience
• Good knowledge of food hygiene and food preparation
• Basic knowledge of balanced dietary requirements for children
• Good time management skills
• Honest and trustworthy
• Has initiative and is committed

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Mandatory Key Skills:

1. Role is focused on Middleware Configuration & App Infrastructure Integration

2. (Secondary Requirement): Application Software Aspect (Trouble Shoot Error Logs only, no programming needed)

4. Data Processing

5. 3-tier environment installation

6. Configuration and troubleshooting, Shell Script, SQL, NOSQL, System Integration, System Diagram

7. Application Infra Aspect (JBoss, Hive, HDFS, Hadoop, Cloudera, SSH, SSO *Not just simply MQ Series)

8. Please Note this is not server side infra

What you will be doing:

- Install Apache, JBoss, Maria DB

- Configuration and establish connection between above and Cloudera cluster includes edge node, hive, HBASE

Job Objectives

Potential candidate will support AML Projects/CRs for Singapore and Regional entities.

We are seeking a skilled System Integrator to join our team. As a System Integrator, you will be responsible for performing middleware

installations, configurations, and troubleshooting, as well as system integration with other systems and applications.

You will work closely with architects, security team, and development team leads to ensure compliance with

enterprise design principles, security standards, and control measures

Job Objectives

Potential candidate will support AML Projects/CRs for Singapore and Regional entities. We are seeking a skilled

System Integrator to join our team. As a System Integrator, you will be responsible for performing middleware

installations, configurations, and troubleshooting, as well as system integration with other systems and applications.

You will work closely with architects, security team, and development team leads to ensure compliance with

enterprise design principles, security standards, and control measures.\

Key Responsibilities

• Participate in end-to-end projects for the implementation of MLS includes middleware and LAMP

• Collaborate with architects, security team, and development leads to ensure compliance with design principles,

security standards, and control measures.

• Liaise with application teams across the group and countries to build enhancements according to the technical

solution plan.

• Analyze user requirements and convert them into design documents and other system documentation, capturing

key design decisions.

• Plan technical deliverables, perform design and development tasks to meet project requirements within schedule.

• Perform data mapping and process mapping with interfacing applications.

• Escalate any issues that impact project schedules and propose workarounds or resolutions.

• Create comprehensive technical documents for the implemented solutions.

• Test, maintain, and recommend software improvements to ensure strong functionality and optimization.

• Work with production support team to conduct root cause analysis, review code, and perform unit testing.

• Collaborate with Test Management teams to ensure completion of system integration testing (SIT), user

acceptance testing (UAT), performance/load testing, and application security testing with high-quality results.

• Collaborate with other application teams and business users to prepare test cases and test data for UAT and

Mock Run environments.

• Manage project change request approval windows and deployment schedules.

• Provide technical and testing support before and after production deployment.

• Liaise with other units across IT and Business in the organization.

• Manage external vendors for project delivery within the scheduled timelines.

Key Requirements

Must Have

• Bachelor's degree in computer science, information technology, or a related field

• At least 10 years of experience in Unix/Linux, Shell Scripting, SQL and database management

• At least 6 years of hands-on experience in middleware (Apache, Jboss, and Maria database) installation,

configuration and troubleshooting

• Proficiency in firewall, network, and security concepts to draft system diagrams and raise firewall connectivity

requests and perform verification

• Experience in integration with SSO, LDAP, SSL, FTP, Connect Direct and encrypted connectivity setup

• Experience in drafting system integration diagram, data flow diagram, class / ER diagram, program sequence

diagram, deployment diagram, etc

• Ability to multitask effectively and handle multiple team communication and coordination on development and

testing tasks

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA, Aldon and Remedy

• Experience in MS Team, MS SharePoint, MS Office and Confluence