Total 3 administrative clerical job vacancies in F&B / Tourism / Hospitality category in D06 Beach Road, High Street

We are expanding and looking for resourceful, energetic talents to join our team. If you are a great team player with a good sense of responsibility we would love to get in touch with you.

Roles and Responsibilities

Roles and responsibilities include but are not limited to :

· Support the Manager in the planning, implementation and executive of all aspects of an event;

· Serve as a secondary contact for customers

· Assist to plan and administer the events, run pre/post meetings in preparation for the event

· Establish and maintain effective working partnerships with all relevant stakeholders and business partners

· Take on any other responsibility as assigned

Job Requirements

· Responsible, observant with great attention to details and strong work ethics

· Has good organised administrative skills and is able to write reports

· Has industry knowledge

· Conduct market profiling and research

· Documenting project processes and outcomes

· Engage in service innovation initiatives

· Able to commit for minimum of 1 year at least

Qualifications and Experience

· Degree holder preferably in Business or Events

· At least 2 years of experience in service or hospitality industry

· Has strong administrative and presentation skills

· Positive, energetic and able to work under pressure

· A team player with excellent problem solving abilities

Career Level and Benefits

· Salary Range (if required) depends on qualification and experience

· After probation, annual leave, medical leave and performance bonus

Successful candidates will be offered a salary package which will commensurate with their experience and qualification. Moreover, they will also be considered for career development and advancement opportunities

The Events Administrative Executive is responsible for all administrative matters and provision of sale support to the events team. Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities

Delivers Friendly and Efficient Events Service

• Advises on availability and offering alternatives when applicable.
• Preparation and sending of sales proposals and contracts (corporate and wedding).
• Makes a good first impression through first enquiry.

Focuses on Meeting Planner / Guest Experience

• Ensures the accuracy of bookings and internal BEO.
• Familiarises with the house system to assist managers in making booking. (Opera, Table Management System & Social Tables).
• Timeliness in responding to enquiries from various platforms.

Works as a Team and Facilitate Processes

• Keeps the workplace functional.
• Generates relevant reports timely and accurately.
• Ensures that the department meet timelines required by other department.
• Effective communication among inter departments.
• Promotes team cohesiveness.

Involvement in Wider Job Function Actions / Relationships

• Participates in training activities to improve knowledge and skills.
• Follows guidelines provided in employee handbook.
• Understands emergency procedures, health and safety requirements.
• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Minimum Diploma or equivalent.
• Minimum of 1 year of relevant experience preferably in the hotel industry within Singapore
• Strong working knowledge of Microsoft Office.

Competencies

• Good interpersonal skills.
• Service oriented with an eye for details.
• Ability to work effectively and contribute in a team.
• Multicultural awareness and able to work with people from diverse cultures.
• Flexible and able to embrace and respond to change effectively.
• Willingness to learn and takes initiative under dynamic environment.
• Conscientious and energetic.
• Ability to prioritise work tasks and has a sense of urgency.
• IT Savvy and well versed with systems.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Job Description:

We are seeking a proactive and detail-oriented Accounts & Admin Intern to join our team. As an intern, you will have the opportunity to gain hands-on experience in both accounting and administrative tasks, contributing to the smooth operation of our organization. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively.

Responsibilities:

• Answer inquiries from customers, guests, and vendors promptly and professionally.
• Handle guest reservations and ensure all bookings are accurately recorded.
• Prepare invoices and customers' statements of accounts in a timely manner.
• Monitor online reviews and social media channels to identify any negative feedback and collaborate with the team for service recovery.
• Perform data-entry duties, including updating records and maintaining databases.
• Assist with other administrative tasks as needed, such as filing, scanning, and organizing documents.
• Collaborate with team members to support various projects and initiatives.

Requirements:

• Currently pursuing at least a diploma in Accounting, Finance, Business Administration, or a related field.
• Strong communication skills, both verbal and written.
• Excellent attention to detail and organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize tasks effectively.
• A positive attitude and willingness to learn.

Benefits:

• Hands-on experience in both accounting and administrative functions.
• Opportunity to work closely with experienced professionals.
• Exposure to various aspects of the hospitality industry.
• Potential for future employment opportunities based on performance.

How to Apply:

Please submit your resume and a brief cover letter outlining your interest in the Accounts & Admin Intern position. Include any relevant experience or skills that make you a strong candidate for this role. Applications can be sent to xinyue@rivercruise.com.sg.

Part-time positions are available.