Total 8 job vacancies by RONGSHENG FOOD SDN. BHD.

Job Purpose:

The role will be responsible to ensure the delivery of exceptional operational and commercial standards throughout stores in the area assigned. To ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of Store Managers, whilst managing within agreed budgets.

Principal Accountabilities

Operational Management:

• Proactively contribute to the formulation and direction of the hospitality strategy.
• Implement projects and trials for the area.
• Manage payroll budgets in line with area sales performance.
• Achieve stock control targets and prevent financial loss.
• Liaise with procurement and logistic teams for stock supply optimization.
• Identify underperforming outlets and develop business plans to address issues.

Customer Service and Sales:

• Support customer service activities to optimize sales performance and customer satisfaction.
• Communicate business and area objectives to outlet managers.
• Support the delivery of marketing campaigns.
• Encourage restaurant managers to seek knowledge of competitor activity and local market conditions.

Compliance and Standards:

• Ensure outlets adhere to compliance requirements, company policies, and procedures.
• Ensure restaurant presentation (cleanliness, maintenance, service) reflects brand image.
• Provide constructive feedback on standard operational procedures.

Staff Management and Development:

• Recruit and implement induction programs for new managers.
• Manage performance and development of restaurant managers.
• Plan for succession in the area and identify individuals for development and growth.
• Create a positive environment for stable retention and reduced turnover.

Financial Management:

• Effectively manage the P&L within allocated budget for profitable performance.
• Monitor ongoing performance needs and KPI objectives within the area.
• To achieve area COGS targets as directed by Company.
• To minimize stock loss targets as directed by the Company.
• To achieve budget targets in line with Area sales performance.[DB1] 

Communication and Networking:

• Develop an effective network of communication across the area.
• Collaborate with GM/CEO on branch acquisition, relocation, and disposal opportunities.

Safety and Compliance:

• Ensure compliance with safety standards and regulations in operational activities.

OTHERS

• Any other responsibilities that assigned by superior.

Skills & Specifications:

• Ability to manage and develop a positive and productive operation team
• Good communication
• Demonstrable and strong business acumen
• Highly organised with the ability to adapt quickly to strategic change.

 Requirements:

• Possess at least a Diploma in Food & Beverage Services Management/Business Administration qualification or equivalent.
• At least 3 to 5 years of working experience in the same capacity.
• Experience in developing team members to realize their full potential.
• Experience in setting up new outlet will be an advantage.
• Good business acumen and excellent communication skills.
• Proficient in both spoken and written English and Mandarin is a must, ability to communicate in and Bahasa Malaysia is preferred.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Purpose:

The role will be responsible to driving operational efficiency, ensuring exceptional customer service, and maximizing profitability. The responsibilities will encompass various aspects of store management, including sales performance, cost control, inventory management, and team leadership.

Principal Accountabilities

Sales and Financial Management:

• Monitor daily sales performance and strive to achieve sales targets.
• Analyze sales data, identify trends, and implement strategies to optimize revenue.
• Control costs of goods sold (COGS) by managing inventory levels, pricing strategies, and waste reduction initiatives.

KPI Monitoring:

• Track key performance indicators (KPIs) such as sales per labor hour, average transaction value, and customer satisfaction scores.
• Use KPI data to identify areas for improvement and implement action plans to enhance store performance.

Inventory and Stock Control:

• Manage stock levels and conduct regular stock checks to prevent shortages or excess inventory.
• Optimize stock rotation and minimize waste through efficient inventory management practices.

Waste Management:

• Monitor food waste levels and implement strategies to reduce waste, such as portion control measures and inventory rotation.
• Collaborate with the kitchen team to minimize food spoilage and ensure freshness.

Manpower Management:

• Supervise and allocate tasks to team members to ensure smooth operations and optimal customer service.
• Schedule shifts and manage staffing levels based on business demand and labor budgets.
• Train, mentor, and evaluate staff performance to maintain a high-performing team.

Qualifications and Skills:

• Critical thinking and problem-solving skills to address operational challenges, resolve customer complaints, and make data-driven decisions.
• Strong verbal and written communication skills to interact with customers, communicate expectations to staff, and collaborate with management.
• Familiarity with inventory management systems and procedures.
• Strong leadership and interpersonal skills to motivate and inspire team members.
• Flexibility to adapt to changing business needs, handle pressure in a fast-paced environment, and make quick decisions when necessary.
• Knowledge of food safety regulations and best practices.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Responsibilities:

• To manage and ensure that accounts payable, account receivable, inventory, banking, bank reconciliation, journals and general ledger functions and performed accurately, effectively and efficiently.
• To do data entry for invoices, payment vouchers and receipts into IFCA system or SQL Accounting software.
• Assist in preparing the monthly/quarterly/annually report for management and financial report to ensure accurate submission in timely manner.
• To prepare bank reconciliation statements, general journal and ensure account receivable, account payable are up to date.
• Ensure proper filling of documents and vouchers.
• Prepare and handle full set of accounts

Qualifications:

• Candidate must possess at least Diploma / Degree in Finance/Accountancy/Banking or equivalent.
• Min 01 year working experience in related field
• Required language(s): English, Bahasa Malaysia, Mandarin.
• Proficient in Microsoft Office, IFCA and SQL system would be added advantage.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Purpose:

The role will be responsible to driving operational efficiency, ensuring exceptional customer service, and maximizing profitability. The responsibilities will encompass various aspects of store management, including sales performance, cost control, inventory management, and team leadership.

Principal Accountabilities

Sales and Financial Management:

• Monitor daily sales performance and strive to achieve sales targets.
• Analyze sales data, identify trends, and implement strategies to optimize revenue.
• Control costs of goods sold (COGS) by managing inventory levels, pricing strategies, and waste reduction initiatives.

KPI Monitoring:

• Track key performance indicators (KPIs) such as sales per labor hour, average transaction value, and customer satisfaction scores.
• Use KPI data to identify areas for improvement and implement action plans to enhance store performance.

Inventory and Stock Control:

• Manage stock levels and conduct regular stock checks to prevent shortages or excess inventory.
• Optimize stock rotation and minimize waste through efficient inventory management practices.

Waste Management:

• Monitor food waste levels and implement strategies to reduce waste, such as portion control measures and inventory rotation.
• Collaborate with the kitchen team to minimize food spoilage and ensure freshness.

Manpower Management:

• Supervise and allocate tasks to team members to ensure smooth operations and optimal customer service.
• Schedule shifts and manage staffing levels based on business demand and labor budgets.
• Train, mentor, and evaluate staff performance to maintain a high-performing team.

Qualifications and Skills:

• Critical thinking and problem-solving skills to address operational challenges, resolve customer complaints, and make data-driven decisions.
• Strong verbal and written communication skills to interact with customers, communicate expectations to staff, and collaborate with management.
• Familiarity with inventory management systems and procedures.
• Strong leadership and interpersonal skills to motivate and inspire team members.
• Flexibility to adapt to changing business needs, handle pressure in a fast-paced environment, and make quick decisions when necessary.
• Knowledge of food safety regulations and best practices.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

工作目的：

該職位將負責確保指定區域內的所有商店都能實現卓越的營運和商業標準。確保所有營運活動領域的合規性，並透過商店經理的績效和發展來推動銷售和盈利，同時在商定的預算範圍內進行管理。

主要責任

營運管理:

• 積極參與酒店策略的製定與指導。
• 實施該地區的計畫和試驗。
• 根據區域銷售績效管理薪資預算。
• 實現庫存控制目標並防止財務損失。
• 與採購和物流團隊聯絡以優化庫存供應。
• 找出表現不佳的商店並制定業務計劃來解決問題。

客戶服務與銷售：

• 支援客戶服務活動，以優化銷售業績和客戶滿意度。
• 向門市經理傳達業務和區域目標。
• 支持行銷活動的發展。
• 鼓勵餐廳經理了解競爭對手的活動和當地市場狀況。

合規性和標準：

• 確保網點遵守合規要求、公司政策和程序。
• 確保餐廳的展示（清潔、維護、服務）反映品牌形象。
• 提供有關標準操作程序的建設性回饋。

員工管理與發展：

• 招募並實施新經理的入職計畫。
• 管理餐廳經理的績效和發展。
• 規劃該領域的繼任者並確定個人以促進發展和成長。
• 創造一個積極的環境，以穩定保留並減少流動率。

財務管理：

• 在分配的預算內有效管理損益，以實現獲利績效。
• 監控該區域內持續的績效需求和 KPI 目標。
• 實現公司指示的區域銷貨成本目標。
• 依照公司的指示盡量減少庫存損失目標。
• 根據區域銷售業績達成預算目標。 [DB1]

通訊和網路：

• 建立跨區域的有效溝通網絡。
• 與總經理/執行長就分公司收購、搬遷和處置機會進行合作。

安全與合規性：

• 確保營運活動符合安全標準和法規。

其他的

• 上級指派的任何其他職責。

技能與規格：

• 能夠管理並培養積極高效的營運團隊
• 良好的溝通
• 明顯且強大的商業頭腦
• 高度組織化，能夠快速適應策略變化。

要求：

• 至少擁有餐飲服務管理/工商管理資格文憑或同等學歷。
• 至少3至5年同等職位的工作經驗。
• 培養團隊成員以充分發揮潛能的經驗。
• 有開設新店的經驗將是一個優勢。
• 良好的商業頭腦和出色的溝通能力。
• 必須精通英語和華語口語和書寫，能夠用馬來語溝通者優先。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

工作目的：

該職位將負責提高營運效率、確保卓越的客戶服務並最大限度地提高獲利能力。職責將涵蓋商店管理的各個方面，包括銷售業績、成本控制、庫存管理和團隊領導。

主要責任

銷售與財務管理：

• 監控日常銷售業績並努力實現銷售目標。
• 分析銷售數據、識別趨勢並實施策略以優化收入。
• 透過管理庫存水準、定價策略和減少浪費措施來控制銷售成本 (COGS)。

關鍵績效指標監控：

• 追蹤關鍵績效指標 (KPI)，例如每工時銷售、平均交易價值和客戶滿意度分數。
• 使用 KPI 數據確定需要改進的領域並實施行動計劃以提高商店績效。

庫存和庫存控制：

• 管理庫存水準並定期檢查庫存，以防止庫存短缺或過剩。
• 透過高效的庫存管理實踐優化庫存週轉並最大限度地減少浪費。

廢棄物管理：

• 監控食物浪費程度並實施減少浪費的策略，例如份量控制措施和庫存週轉。
• 與廚房團隊合作，盡量減少食物腐敗並確保新鮮。

人力資源管理：

• 監督並向團隊成員分配任務，以確保順利運作和最佳的客戶服務。
• 根據業務需求和勞動力預算安排輪班並管理人員配備水準。
• 培訓、指導和評估員工績效，以維持高績效的團隊。

資格和技能：

• 批判性思維和解決問題的能力，以應對營運挑戰、解決客戶投訴並做出數據驅動的決策。
• 強大的口頭和書面溝通能力，能夠與客戶互動、向員工傳達期望以及與管理層協作。
• 熟悉庫存管理系統和程序。
• 強大的領導力和人際交往能力，可以激勵和激勵團隊成員。
• 靈活適應不斷變化的業務需求，應對快節奏環境中的壓力，並在必要時快速做出決策。
• 了解食品安全法規和最佳實務。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Job Purpose:

The role will be responsible to driving operational efficiency, ensuring exceptional customer service, and maximizing profitability. The responsibilities will encompass various aspects of store management, including sales performance, cost control, inventory management, and team leadership.

Principal Accountabilities

Sales and Financial Management:

• Monitor daily sales performance and strive to achieve sales targets.
• Analyze sales data, identify trends, and implement strategies to optimize revenue.
• Control costs of goods sold (COGS) by managing inventory levels, pricing strategies, and waste reduction initiatives.

KPI Monitoring:

• Track key performance indicators (KPIs) such as sales per labor hour, average transaction value, and customer satisfaction scores.
• Use KPI data to identify areas for improvement and implement action plans to enhance store performance.

Inventory and Stock Control:

• Manage stock levels and conduct regular stock checks to prevent shortages or excess inventory.
• Optimize stock rotation and minimize waste through efficient inventory management practices.

Waste Management:

• Monitor food waste levels and implement strategies to reduce waste, such as portion control measures and inventory rotation.
• Collaborate with the kitchen team to minimize food spoilage and ensure freshness.

Manpower Management:

• Supervise and allocate tasks to team members to ensure smooth operations and optimal customer service.
• Schedule shifts and manage staffing levels based on business demand and labor budgets.
• Train, mentor, and evaluate staff performance to maintain a high-performing team.

Qualifications and Skills:

• Critical thinking and problem-solving skills to address operational challenges, resolve customer complaints, and make data-driven decisions.
• Strong verbal and written communication skills to interact with customers, communicate expectations to staff, and collaborate with management.
• Familiarity with inventory management systems and procedures.
• Strong leadership and interpersonal skills to motivate and inspire team members.
• Flexibility to adapt to changing business needs, handle pressure in a fast-paced environment, and make quick decisions when necessary.
• Knowledge of food safety regulations and best practices.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Responsibilities :

•⁠ ⁠Create competitive compensation packages, attractive benefits plans, and incentives aligned with industry standards.

•⁠ ⁠Create hiring plans for front-of-the-house and back-of-the-house staff

•⁠ ⁠Screen, interview and evaluate candidates

•⁠ ⁠Prepare job offers and employment contracts

•⁠ ⁠Calculate payroll considering overtime, holidays and evening shifts

•⁠ ⁠Plan attractive compensation and benefits packages to increase retention

•⁠ ⁠Manage payroll and keep updated records of payments

•⁠ ⁠Oversee employee attendance and working schedules including breaks, overtime and paid time off

•⁠ ⁠Schedule onboarding sessions and job-related trainings for all employees

•⁠ ⁠Track key recruiting metrics like turnover rates and source of hire

•⁠ ⁠Ensure our restaurant staff complies with health and safety regulations in the hospitality industry

Requirements and skills :

•⁠ ⁠Work experience as an HR junior / senior position, preferably in the hospitality industry

•⁠ ⁠Hands-on experience with recruiting for junior, senior, seasonal and part-time positions

•⁠ ⁠Good knowledge of regulations around flexible types of employment

• •⁠ ⁠Excellent people skills

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities