Total 3 business management project planning job vacancies in F&B / Tourism / Hospitality category in Singapore

Job Description:

The Correspondence & Issues Management Officer will be part of Citi’s Global Regulatory Engagement (GRE) team within Citibank, N.A. and NAM, and report directly to the Correspondence & Issues Management Lead. The Correspondence & Issues Management Officer will support Citi’s engagement with its regulators globally in order to strategically monitor, track and integrate Citi’s overall regulatory strategy and engagement with the Business, Functional, and Cluster Regulatory Management Leads and Coordinators.

Citi’s GRE team is responsible for the engagement strategy in coordination with the business, functional, and regional regulatory engagement leads, across all of Citi’s U.S.-based prudential and capital markets supervisors. This role provides a unique opportunity to see across Citi as a part of the GRE team, which is charged with enhancing our engagements with regulators in order to transform how we conduct business at the foundational level.

Key Responsibilities:

• Monitor the full lifecycle of identified regulatory issues ensuring that concerns are communicated, assigned responsibility, and tracked to resolution.
• Maintain the centralized repository where documents are stored along with previous regulatory and supervisory findings, reports and similar documents.
• Engage with ICRM product and function coverage teams to develop and apply CRM program solutions that meet business and customer needs in a manner consistent with the Citi program framework.
• Support the preparation of and ensure the accuracy of internal regulatory reporting.
• Serve as a back-up for the end-to-end correspondence handling process as needed.
• Establish and develop effective relationships within Citigroup senior management, front line, second line (including independent risk, finance, HR, and Legal), Internal Audit to obtain and share regulatory information to ensure accuracy and integrity of regulatory data.
• Work with colleagues globally  in establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise.
• Participate in UAT testing and working groups on behalf of the Correspondence & Issues Management Team to enhance the firm’s current regulatory tracking processes, standards and systems.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Interact with individuals across Citi at all levels, businesses, and locations, providing a broad understanding of the firm while building relationships throughout Citi.
• Additional duties as assigned.

Qualifications:

• Understanding of relevant regulatory and supervisory landscapes, including Compliance laws, rules, regulations, risks and typologies.

• Highly motivated, strong attention to detail, team oriented, and organized.
• Comfortable navigating complex, highly matrixed organizations.
• Consistently demonstrates clear and concise written and verbal communication.
• Ability to both work independently and collaborate with team members.
• Excellent project management and organizational skills and capability to handle multiple projects and priorities at one time.
• Proficient in MS Office applications (Excel, Word, PowerPoint).

Education:

• Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; Advanced degree a plus.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Business Risk and Control Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• Ensures identification of appropriate risks which impact Change Management governance and delivery, and ensure mitigation strategies are developed and executed when necessary.
• Execute and/or influence governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) primarily for Change Management as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 
• Responsible for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Manage and allocate resource for the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Assist in directing teams in the implementation of the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support review and challenge, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Direct teams on the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assess adherence to the MCA Standard through controls after the execution of a process (QA).
• Exercise control over Operational and Compliance Risk in accordance with established Policy requirements.
• Allocate resource to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assess Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Take ownership to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Responsible that adequate governance and training are in place to support management of Risk profiles.
• Assess the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Support operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
• Take ownership of risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable).
• Take ownership to ensure that risk and control responsibilities and accountabilities are embedded within FLUs, including providing training and leading by example.
• Guide and influence standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary.
• Excellent analytical skills to ensure all path to green for metrics is reviewed for completeness and accuracy.
• Proven ability to network across levels to understand cross impacts of a proposed change to the MCA program.

Education:

• Bachelor's/University degree, Master's degree preferred.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Insights & Challenge team under the Risk Program Management Office supports a diverse range of programs and processes championing the firm’s transformation efforts for the Risk organization. The candidate is a strategic professional who draws insights based on analysis of program related data and who will help support governance and reporting, ad hoc program requests, and other duties as needed. Developed communication and diplomacy skills are required in order to guide, influence and persuade others, as internal stakeholders are often members of senior management across lines of defense, businesses, and functions.

Responsibilities:

• Manages a large multi-faceted program or multiple projects at the same time.
• Assesses potential program risks, articulates and identifies root cause of problems, and determines appropriate path to mitigation which may include escalation as needed.
• Analyzes cross-program / cross-function dependencies to highlight potential downstream impacts.
• Reviews stakeholder updates (e.g., status) for clarity and consistency to support management reporting.
• Applies a proactive approach in routinely tracking progress against program goals.
• Organizes new solutions to drive business results.
• Defines, teaches, and enforces the use of good program management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored, and controlled.
• Proactively follows escalation and change control processes.
• Promotes good working relationships across stakeholders and team members.
• Uses best practice PMO methodology to create a project plan to fit stakeholder/customer needs.

Qualifications:

• 3-5 years of project management experience – preferably from a financial services or consulting environment.
• Ability to develop project plans, manage individual deadlines and goals.
• Knowledge of project metrics, including reporting and trend analysis.
• Ability to identify issues and problems, generate solutions, and choose appropriate alternatives using basic root cause analysis.
• Manage project scope by assessing changes in requirements, determining and conveying impact on budget, time and risk.
• Manage client expectations, anticipate operational and tactical risks and track them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.
• Proficient in MS Office applications i.e., Excel and PPT
• Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.

Education:

• Bachelor’s/University degree

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Job Family:

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Time Type:

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Primary Location:

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Primary Location Salary Range:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting