Total 30 Finance / Banking / Insurance job vacancies in OX4 6NL

To assist in the organisation and project planning of delegated projects. To provide a robust administrative service to the Core SIFT Finance Group. Provide senior administration support to the Core SIFT faculty, including diary management, data entry, report and letter writing and minute taking as needed. To action and manage all correspondence received and sent on behalf of the Core SIFT Finance Group, and manage emails appropriately. To prioritise duties, ensuring that all deadlines are met. To lead on delegated aspects of projects as agreed with the Line Manager. To effectively plan and manage delegated aspects of the project. Service Delivery Effectively manage delegated aspects of project. The post holder will be responsible for overseeing delegated activities and will need to ensure that they are delivered In line with project timescales. Assists the Project Lead in the effective planning and delivery of national projects. Analyse a range of plans relating to SIFT and prepare reports for the Core SIFT Finance Group. The post holder will need to identify when projects are not achieving key milestones and escalate to the Line Manager. To analyse a range of information relating to SIFT and identify key trends and potential issues. The post holder will need to identify issues and make recommendations on how they should be resolved. To carry out a range of administrative duties that support the Core SIFT Finance Group. Play a major role in the development and on-going maintenance of communication mediums such as the new SBUHB website, intranet, social media in partnership with external stakeholders. To assist with the writing, planning and development of agendas for meetings, action logs and other documentation to support the service. Maximise the use of desktop technology.to Improve operational efficiency and office processes. To be confident in the use of a wide range of computer equipment, e.g. fax, photocopier, laminating and binding machines. Co-ordinate and administer planned and ad hoc health campaigns within the Health Board, including publicity by various methods, e.g. intranet, email, posters etc. Undertake general clerical duties, including filing correspondence both manually and electronically. Arrange Internal and external meetings, workshops and conferences, including liaison with meetings/conferences plus travel and accommodation arrangements. Attend meetings, which may sometimes be on a different site, take and transcribe minutes, where necessary. To produce accurate and well-presented correspondence, reports, letters, etc. Proof reading correspondence/documents to ensure correctness before submission. Management of the diary for the Core SIFT Group members, by scheduling appointments/meetings as requested, and to bring forward relevant files as required. Prioritise workload and resolve conflicting diary requirements. Liaise and work alongside colleagues within the service and provide administrative support as and when required. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

We are seeking a Recruitment Project Supervisor to join our fast-paced and dynamic team of Recruiters on a fixed term basis to support the recruitment of our new Theatre campaign.

The project will encompass the recruitment of a wide range of staff groups, including medical professionals, nursing staff, healthcare scientists, allied health professionals, and administrators. The successful individual will play a crucial role in ensuring that a diverse and skilled workforce is effectively recruited to meet the varied needs of our Theatre campaign, recruiting from both locally and internationally.

The role will need to ensure a professional, accurate, and customer-focussed service is provided to all stakeholders.

Within this role, you will be responsible for managing a small team of recruitment assistants and you will support them in successfully delivering a high-standard recruitment service.

In return, you can benefit from working within an amazing team who thrive on working together to achieve the common goal. You will have access to remote and flexible working options, as well as access to other benefits.

Care to join us...? #OneTeamOneOUH


• This role oversee the recruitment operations for the campaign, providing line management guidance and support to the recruitment administrators.
• Coordinating and lead daily morning team meetings to identify and action daily priorities.
• Ensure that recruitment activities remain on track to meet deadlines and conduct weekly activity reviews with each member of the team, utilising KPI information from TRAC reporting.
• Ensuring that all team interactions with stakeholders reflect the Trust’s values and behaviours, addressing any behaviours that do not align with the Trust’s expectations.
• Provide a swift, efficient, and effective recruitment service, delivering on the Trust Recruitment KPIs, and manage the recruitment team activity against these agreed KPIs.
• Champion value-based inclusive recruitment for all
• Ensure the team request Inter Authority Transfers/ STFs during the Recruitment process to ensure accurate salary and Continuous Service Dates on the contract
• Liaise with, IT, Occupational Health and Payroll effectively to ensure smooth running of on-boarding process.
• To assist in the prevention of illegal working by carrying out repeat checks against sponsorship of migrant workers within the Trust as required.
• Determine candidate visa eligibility in accordance with Home Office Immigration Rules and thereafter processing applications and payment for relevant Sponsorship using the Sponsor Management System (SMS)

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.



Please refer to the full job description and person specification for more details. We look forward to receiving your application.
• To provide line management guidance and support to the recruitment team.
• To regularly update the recruitment team with employment changes.
• Ensure the Recruitment team are visible, supportive and continuously improve the service provided to stakeholders.
• To act as a role model at all times, championing the Trusts values and continuously striving to improve the relationship between teams.
• To ensure all team interactions with stakeholders reflect the Trust’s values and behaviours, challenging behaviours the Trust does not wish to see.

Recruitment
• Provide a quick, efficient and effective recruitment service, delivering on the Trust Recruitment KPI’s.
• Manage the recruitment team activity against the agreed KPI’s.
• Champion value based recruitment for all staff and provide support as a value based interviewer.
• Daily management of the TRAC dashboard ensuring all applicants are receiving regular updates and the daily tasks and queries are managed and answered.
• Conduct monthly data quality checks to ensure ESR is up to date and has no missing fields.
• Produce performance reports for review meetings and attend to update on compliance against the KPI’s.
• Using reports from TRAC, provide weekly statistics to the Divisions to help monitor progress and performance.
• Provide specialist and general advice to the Recruitment team, answer queries based on specialist knowledge of NHS check standards and employment legislation.
• As required, attend local and national Workforce, recruitment, TRAC and NHS jobs networking events & trainings, updating the team with the content on return.
• Introduce and attend national careers events, milk rounds and schools to promote medical careers at OUH. Liaise with Staff to ensure they support the promotion of vacancies.
• Social media administration and contributor for Trust Recruitment accounts (e.g. Facebook Group / Twitter), oversee accounts, respond to comments, engage with prospective candidates and contribute regularly.
• To provide full desk coverage in the absence of team members & peers; to support colleagues and other members of the team at particularly busy times


This advert closes on Sunday 17 Nov 2024

Proud member of the Disability Confident employer scheme

We are looking for a pro-active, motivated individual who enjoys working in a challenging and busy environment within the Ophthalmology Directorate. The successful candidate will need to have experience of working in the NHS and Knowledge of the 18-week Pathway. Applicants should be well organised with excellent communicational skills and able to work well under pressure and be a key team player. The appointed candidate will be responsible for booking new patient appointments by priority and date order, uploading referral for clinical triage, pathway management for 18-week RTT. The post is vital to the delivery of timely, consistent, high quality care for patients. Computer literacy and good customer service skills are a must although full training will be given.

The working hours will be Monday – Friday, 08:30 – 16:30
• Ensure accurate and comprehensive patient records and clinical details including outpatient referrals are added onto EPR in a timely manner, according to agreed standards, (the Trusts’ Elective Access Policy and Data Quality).
• Book appointments on EPR as per Trust procedures in line with the Trusts Elective Access Policy and ensure all referrals are clinically triaged within 48 hours.
• Ensure that patients on ERS (Electronic Referral System) are given appointment dates in accordance with clinical priority and length of wait, and that patients on the ASI list are managed accordingly.
• Ensure that the appropriate action is taken following both patient and hospital cancellations, such that the utilisation of elective capacity is maximised.
• Ensure that the patients’ 18 week RTT pathway is correct on EPR before undertaking any changes.
• Be responsible for manging designated patient tracking lists (PTL) and attend weekly PTL meetings with the management teams.
• To ensure all clinician annual leave and changes in outpatient sessions are accurately recorded
• Take a lead to resolve clinic cancellation issues by communicating with colleagues and arranging cover or alternative clinics where required.
• The post holder is expected to develop an understanding of the Trust Elective Access Policy and related procedures, and to make a positive contribution to the ongoing development of elective administration processes.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values
• All Consultants, clinicians and nurses are required to give a minimum 6 week notice period of any clinic alterations. Ensure that any requests outside this period are highlighted to the Outpatient Booking Team Leader.
• Keep an accurate record of all Consultants, clinicians and nurses leave requests and detailed accounts of reasons for clinic cancellations.
• Ensure that any clinic changes are completed and approved via clinic maintenance pro formas for any changes to clinic templates on the EPR system.
• This role requires a high level of concentration to be maintained, precise, analytical, accurate detailed work and regular emotional effort when initiating and responding to patients on the telephone and via NetCall.
• An understanding of medical terminology will be of benefit.
• To receive and make telephone calls and take appropriate action/discussion with appropriate staff maintaining a friendly, professional and courteous manner at all times. These conversations can often be of a distressing nature.
• Maintaining filing system and other basic office duties.
• The post holder must exercise judgement to analyse and resolve problems.
• Have an understanding and familiarity of medical terminology in relation to the Directorate.
• The post holder is required to work unsupervised and is expected to plan and organise his/her own time.
• Provision of information and advice to patients and relatives about appointments, both new and follow up, exercising judgement when dealing with patient enquiries.
• Be responsible for communicating cancellations to all relevant parties with the reasons for cancellation.
• Develop protocol for offering cancellation places to appropriate patients.
• Will be asked to show flexibility should the need arise when providing cross-cover for other members of the Outpatient Booking teams during times of leave/sickness and when required.
• Provide training to new staff under direction of the Outpatient Booking Team Leader.
• Must at all times respect the confidentiality of all electronically stored information and written data, particularly where it relates to patients (in line with the Data Protection and Patient Confidentiality policies)
• Is required at all times to carry out their individual responsibilities with due regard to the Trust Equal Opportunities and to take reasonable care of his/her own health and safety and that of any other person(s) who may be affected by his/her acts of omission. With particular reference to Trust Health and Safety Policy notes.
• Any other reasonable duties requested by the Management team. On occasions, it may be necessary for the post holder to assist other administrative departments within the Service.


This advert closes on Thursday 14 Nov 2024

Proud member of the Disability Confident employer scheme

This is an exciting and challenging post that plays a critical role in delivering our ambition to make OUH one of the best Trusts to work for in the country.

We are committed to continuing our transformation of our workforce investigations service and this role leads our dedicated Workforce Investigations Unit within our Employee Relations team.

As our Head of Workforce Investigations Unit, you will report to the Assistant Director of Workforce (Employee Relations) and lead a small team of investigators overseeing complex and sensitive workforce investigations, in addition to your own caseload.

You will need experience of undertaking workforce investigations within an NHS or other healthcare setting. You may be an HR professional with extensive employee relations and investigations experience, or an experienced investigator with formal training and experience of working with NHS/healthcare organisations. You will champion an employee-centred approach by ensuring confidential, impartial and thorough investigations are completed into employee concerns, bringing a swift and professional conclusion to investigations.

This is an exciting opportunity to join a leading healthcare provider and manage a high-quality professional team. There is significant scope for impact in this role, both in terms of the continuing development of the Unit and more widely on improving the experience of our patients and employees.



Your key responsibilities will include:

· Providing a high quality, proactive and timely investigations service for employee relations cases.

· Managing, developing, and supporting the Investigations team with a particular emphasis on case allocation, quality assurance and professional development.

· Maintaining an excellent working knowledge of employment legislation, case law and best practice in the field of investigations and ensuring that this knowledge is shared to support best practice across the Trust.

· Developing and implementing the Workforce Investigations Standard Operating Procedure and producing a portfolio of tools and guidance documents for use within the team and wider organisation

· Acting as the Trust in-house investigations expert for Maintaining High Professional Standards (MHPS) cases.



Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please viewOUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

1. To lead the Workforce Investigations Team within the Trust, monitoring caseload and investigation quality and analysing trends in investigations.

2. To provide a high quality, pro-active and timely investigations service for employee relations cases; allocating investigations within the Team and supporting and advising Investigating Officers on complex cases.

3. Lead and manage investigations with managers and staff in the Trust, providing expert support on a range of highly complex and sensitive ER investigations.

4. To manage, develop and support the Investigations team with a particular emphasis on case allocation, performance management and professional development.

5. Responsible for maintaining an excellent working knowledge of UK and EU employment legislation and case law and best practice in the field of investigations; ensuring that this knowledge is proactively utilised and shared to support best practice across the Trust.

6. Provide specialist ER investigations advice and lead investigations to enable resolutions in a timely manner; proactively identifying opportunities for early resolution where possible.

7. Responsible for developing and implementing the Workforce Investigations Standard Operating Procedure; producing a portfolio of tools and guidance documents for use within the team as well as within the wider organisation to support other managers carrying out investigations; ensuring the sustainability and consistency of high-quality investigations throughout the Trust.

8. To identify and escalate employee relations issues as appropriate to ensure consistency and best practice across the Trust.

9. Promote good management practice and ensuring continuous improvement of practice to maintain high investigation standards.

10. To contribute to the overall service and direction of the Workforce Directorate including communication, teamwork, working professionally, reviewing systems and overseeing change and developing staff to provide a credible, comprehensive and quality Human Resource service.

11. To carry out and deliver on a full range of complex investigations for the Trust; including scoping the investigation, collecting and collating evidence, interviewing all relevant parties, producing high quality comprehensive investigation reports.

12. To act as the Trust in-house investigations expert for Maintaining High Professional Standards (MHPS) cases.

13. Responsible for ensuring that all investigation interviews undertaken by the Investigations Team are conducted in an objective and non-judgemental manner to gather the relevant facts.

14. Responsible for communicating highly complex and at times, highly sensitive, information while at the same time sensitively handling issues of conflict that may arise during the investigation process.

15. Responsible for receiving, analysing and interpreting highly complex information and evidence; using persuasive, negotiating, empathic and re-assurance skills as required to navigate the investigation process.

16. To present investigation findings at hearings and Employment Tribunals as appropriate; ensuring clear and accurate presentation of facts in what may be highly emotive and/or distressing situations.

17. To keep accurate and timely records of investigation activities, and produce management information as required, always ensuing the timeliness and quality of investigations.

18. To ensure that equality and diversity issues are recognised and addressed in accordance with legislation, policies and procedures.

19. Responsible for considering investigation strategy and making continual improvements to any investigator toolkits and related guidance documents.

20. To design and present training sessions on employee relations investigations for staff to ensure best practice is shared.

21. To identify training and development needs within services and opportunities for managers and staff, taking an active role in developing relevant training programmes and the delivery of training and in monitoring individual competency.

22. To develop staff to provide a comprehensive and quality investigations service by facilitating or providing training.

23. Support the Trust’s cultural change programme by promoting and embedding strategies related to Trust’s People Strategy and Trust Values and Behaviours.

24. To take a lead in identifying own development needs.

25. Responsible for working collaboratively with Workforce colleagues to review and assess current employee investigation practices, improving them to ensure we promote fairness while mitigating risk to the organisation.

26. To manage effective relationships with managers across the Trust; ensuring that complaints are kept to a minimum, dealing with any that arise and taking appropriate actions.

27. To work collaboratively with the wider Workforce team to ensure effective communication and integration, sharing knowledge and information to deliver a seamless service to the organisation.


This advert closes on Tuesday 12 Nov 2024

Proud member of the Disability Confident employer scheme

Do you want to make a positive impact on patients and the quality of healthcare in the NHS?
At Health Innovation Oxford & Thames Valley, we are excited to announce this key position within our Clinical Innovation Adoption (CIA) team. As a Senior Programme Manager, you will join the team engaging and working with clinical leaders to support and monitor adoption of new technology, whether pharmaceutical, health technology, diagnostics, digital or best practice. Your efforts will ensure our projects serve the diverse population we are dedicated to supporting.

The role is a key link with other HIOTV programmes – in particular, Strategic and Industry Partnerships and Patient Safety and Clinical Improvement.

The appointed individual will have strong project management and business planning skills, be a strong self-motivated and flexible team player and able to lead on individual CIA projects/programmes working with the Director of Clinical Innovation Adoption and her team. The post holder should have a collaborative leadership style and enjoy engaging with our ICS systems, clinicians, patients, and management. There is a focus on supporting Integrated Care Systems that necessitates engagement and delivery skills with the frontline and senior management. Applicants should also have an interest and aptitude to understand the application of life science technologies in health settings as well as being a good communicator.

Our team thrives on a culture of openness, support, and continuous learning. We encourage each member to bring their unique perspectives and expertise to the table, fostering an environment where new ideas are welcomed, and innovation is celebrated. We work closely together, balancing independent initiatives with collaborative projects to achieve our shared goals. Our work ethic is built on professionalism, respect, and a strong commitment to excellence in everything we do.

As part of the HIOTV team, you will benefit from being part of an organisation hosted by Oxford University Hospitals (OUH) NHS Foundation Trust. This affiliation provides a unique blend of a fast-paced, innovative environment with the stability and comprehensive benefits of working under NHS (Agenda for Change) terms and conditions. These benefits include: professional development, comprehensive health and wellbeing support, inclusive and collaborative environment and while flexible working arrangements are encouraged for life balance, please be aware that this role is a full-time collaborative position.

At HIOTV, your work will have a real impact. You will be contributing to projects that directly enhance healthcare innovation, improve patient outcomes and support the NHS.

The Clinical Innovation Adoption Senior Project Manager will:
• Facilitate the adoption and adaption of innovations across the region by engaging and working with clinicians and managers from providers and commissioners and the HIOTV on projects that address clinical priorities as identified nationally and locally.
• Identify and assess innovations suitable for adoption; this includes NIHR Applied Research Collaboration (ARC) projects and activities.
• Where appropriate consider combinatorial innovation solutions for therapeutic areas and their pathways.
• Manage the process for successful adoption through service pathway redesign.
• Manage a pipeline of high impact innovations across the HIOTV region.
• Ensure evidence to support the change in clinical practice is sourced and clear.
• Agree implementation plans for uptake nationally and locally of sourced innovative technology (including NICE TAs) where there is a demonstrable clinical need.
• Work closely with the HIOTV’s Strategic and Industry Partnerships (commercial team) to support commercialisation of innovations as appropriate.
• Ensure provider budgets are in place to enable technology adoption – providing supporting papers for directors of finance in NHS trusts.
• Work with the CIA PMO to determine resource requirements to ensure that the team skills are engaged for delivery.
• Work closely with the regional medicines management team to implement and report on uptake of NICE TAs linked to national, regional and local programmes.
• Agree clear evaluation criteria and health economics with the commissioning organisations to enable decisions to scale or reject the innovation and service transformation.
• Agree monitoring arrangements for uptake and provide monthly reports against implementation plans. These reports will go to the Clinical Innovation Adoption Oversight Group, programme boards and NHSE.
• Identify risks and issues that are preventing rollout and escalate these (and plans for mitigation) to the CIA Oversight Group.
• Set up and manage innovation pipeline documentation for ease of access for HIOTV programmes and regional partners.
• Use the suite of high quality project templates for technology adoption to manage the process of market analysis, implementation and measuring/monitoring for projects.
• Work with the project and programme leads to ensure documentation is of a high quality and proportionate to the size and risk of the projects and programmes.
• Lead on set up and delivery of study design, real world evaluation and service evaluation.
• Attend and contribute to the relevant programme boards.
• Develop and implement data collection systems that will provide accurate and timely data.
• Participate in relevant internal and external working groups/projects, services and initiatives to provide information and analytical advice and expertise.
• Support production of tenders/business cases as required for the projects.
• Present information and issues to a range of internal and external stakeholders.
• Liaise with other managers to share best practice.
• Lead on post-project evaluation, document and present lessons learned.


Key Working Relationships

The post holder will be required to build and maintain constructive relationships with a broad range of internal and external stakeholders. The post holder will need to be able to work with board members, executive directors and senior clinicians and managers across the NHS.

Key external working relationships will include programme/project leads from:

• Local clinical networks
• Other Health Innovation Network organisations
• NHSE and AAC
• Strategic Clinical Networks
• Industry and industry organisations, e.g. HIOTV strategic partners, Office for Life Sciences (OLS)
• Procurement networks
• Providers of evidence
• Academic staff and research groups (such as the universities, NIHR ARC etc.)
• Commissioning organisations (Providers, Commissioners, ICS/ICBs and NHSE/I national and regional teams)

• Key internal working relationships will include:
• Chief Operating Officer
• CIA Associate Directors
• HIOTV programme directors and project managers

Please note that as the HIOTV’s activities increase, the capacity for project/programme support will be reviewed.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the HIOTV.


This advert closes on Friday 15 Nov 2024

Proud member of the Disability Confident employer scheme

Do you want to make a positive impact in a dynamic team delivering innovation adoption programme to improve patient outcomes and the quality of healthcare in the NHS?
At Health Innovation Oxford & Thames Valley (HIOTV), we are excited to announce this key support position within our Clinical Innovation Adoption (CIA) team.

To support the Project Management Office Manager and Director of CIA, to ensure the timely and successful delivery of the Clinical Innovation Adoption Programme as agreed by the Oxford & Thames Valley HIN Board. The post holder will work collaboratively with colleagues, engage with internal and external stakeholders, and support the wider programmes and themes when required. This post offers an excellent opportunity to further develop the successful applicants' project management skills.

Our team thrives on a culture of openness, support, and continuous learning. We encourage each member to bring their unique perspectives and expertise to the table, fostering an environment where new ideas are welcomed, and innovation is celebrated. We work closely as a team, balancing individually led projects with collaborative team delivered projects/programmes. Our work ethic is built on professionalism, respect, and a strong commitment to excellence in everything we do.
As part of the HIOTV team, you will benefit from being part of an organisation hosted by Oxford University Hospitals (OUH) NHS Foundation Trust. This affiliation provides a unique blend of a fast-paced, innovative environment with the stability and comprehensive benefits of working under NHS (Agenda for Change) terms and conditions. These benefits include: professional development, comprehensive health and wellbeing support, inclusive and collaborative environment and while Flexible Working Arrangements are encouraged for life balance, please be aware that this role is a full-time collaborative position.

At HIOTV, your work will have a real impact. You will be contributing to projects that directly enhance healthcare innovation, improve patient outcomes and support the NHS.

Project Management Office
• Assist with the development of study design and required methodology tools by working closely with Project Management Office Manager and Programme Managers.
• Support the organisation of project and programme venues, workshops, training, patient and clinician interviews and surveys.
• Collect and collate project information for analysis.
• Ensure that the programme reports (Annual Reports, Business Plans, and Quarterly and Monthly reports) are relevant and specific, timely, detailed and tracked against the business plan milestones and KPIs and metrics.
• To play an active part in the development and implementation of administrative and managerial procedures in the PMO, ensuring that high standards are set and maintained.
• Provide project support, developing, documenting and implementing core project/programme processes for project delivery.
• Support effective communication among project stakeholders, guaranteeing timely dissemination of project progress, key milestones, and alterations to project plans. Responsibilities may include drafting communication materials, coordinating meeting schedules, and documenting meeting proceedings.

CIA Programme
• Take a lead role in communications activities for the CIA programme including website content management, and social media accounts.
• Provide a comprehensive range of secretarial and administrative services to a consistently high standard. This includes:
o Organising and preparing meetings, formal and informal minute-taking, programme scheduling.
o Arranging travel for the team as required.
o Providing diary management for the Director.
o Raise requisitions and purchase orders and scrutinise and reconcile all invoicing.
o To provide advice and assistance to staff within CIA including documentation on recruitment, induction and appraisals.
o To support the process for regular team meetings, and oversight groups setting the agenda, collating papers and reports.

• Manage the smooth running of the CIA function in a confidential, effective and efficient manner, and act as first point of contact for all communications during core office hours. To ensure enquiries are dealt with appropriately.
• Update the Oxford & Thames Valley HIN teams on key areas of work.
• Act as an interface between CIA and external partners including liaison with executive and non-executive staff; patients and service users; clinicians; academics; commissioners and industry partners.
• Ensure that all queries from colleagues and external organisations are dealt with quickly and efficiently, producing file notes as appropriate.
• Work with other administrative colleagues in the Oxford & Thames Valley HIN to ensure the office and the phones are always covered appropriately.

The job description is subject to review and may be amended in discussion with the post holder to reflect the changing requirements of the Health Innovation Oxford & Thames Valley organisation.


This advert closes on Friday 15 Nov 2024

Proud member of the Disability Confident employer scheme

The purpose of this role is to provide comprehensive and confidential administration support to the Thames Valley AAA Screening Programme,
ensuring administration activities are executed to the highest standards and the office provides a first class clinic and appointment service. To
ensure efficient service delivery with the purpose of offering screening to all eligible cohort in the Thames Valley in line with the National Quality
Standards. As such you will work closely with colleagues in the Screening Administration Team and Screening technicians as well as liase with
Healthcare Professionals, administrative and secretarial staff both within the organisation as well as patients, relatives and GP Practice Staff. The
post plays a supporting role to the AAA screening programme and ensures that members of the public are informed of the benefits of the
programme.

Main duties of the job
• Arranging appointments and referrals for the screening programme
• Organise clinics
• Monitor programme performance and manage failsafe trackers
• Manage programme invoices and purchases
• Main point of contact for subjects, GPs, and vascular services
• Manage correspondence
• Liaise with programme manager, screeners and other administrator as needed

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Communication

1. Contact patients, arrange and manage appointments system for the screening programme. This will include negotiating re-arrangement of admissions / appointments over the telephone. Overcome any barriers to understanding that will arise in these circumstances.

2. To contact patients who fail to attend appointments and eliciting reasons for their non-attendance.

3. To contact patients who are on annual and quarterly surveillance with the screening programme to remind them of their appointments and ascertain if they are planning to attend, or need their appointments re-arranging.

4. Deal with anxious patients and their relatives with tact, patience, persuasion, and discretion. Contact patients when there is a need to provide improved understanding of the implications of a case. Ensure that communications are accurately recorded in the office message book.

5. Deal with messages from clinicians and GPs as required, ensuring that the Manager is kept informed. Ensure that communications are accurately recorded in the office message book.

6. Deal with sensitive/confidential information such as patient records, staff personal/academic information or professional development of staff members, details of new developments for the department in a professional manner.

7. Communicate a variety of complex and sensitive information effectively and to a high standard both orally and in writing. This may include, but is not limited to; hospital and National AAA Screening protocols and procedures, National and local AAA screening targets, clinic information and details and Vascular Lab & surgery referral information.

8. Keep the screening Manager informed of the progress of work and any difficulties arising. Take action on complaints, seeking advice where necessary.



Planning & Organisation

1. Provide a comprehensive service for arranging appointments for the screening programme without supervision.

2. Re-arrange admissions/appointments for patients where these have to be cancelled or postponed either by the screening programme or when the patient phones to re-arrange.

3. Be responsible for optimal utilisation of screening clinics and staff time. Check patient and participant lists and data for accuracy, and contact GPs to resolve anomalies if required.

4. There may be a requirement to send abnormal ultrasound results to the consultant radiologist for reporting on a regular basis, and check that any outstanding reports are returned within a reasonable period, notifying the Manager when delays arise.

5. Circulate result letters to the appropriate GPs, alerting them to abnormal measurements and to patients who failed to attend appointments.

6. File results and copy correspondence appropriately in patients’ records. Maintain an accurate filing system.

7. Organise and monitor staff rotas and venues for screening and Vascular Nurse Practitioner clinics, in association with the screening Manager. Check current availability, book venues and rearrange staff rotas accordingly. This also extends Prison clinics and all associated security arrangements for a Prison Clinic.

8. Organise and monitor surveillance patients screening clinics, appointments and aneurysm growth rates alongside the Vascular Nurse Practitioner Clinics. Highlighting to the Programme Manager, Clinic Lead and Vascular Nurse Practitioner where patients fall into the high growth rate and require clinical attention sooner than planned.

9. Make patient referrals to the Vascular Lab for further medical imaging when a non-visualised result has been recorded by the screening programme, this also includes updating patient details with their results.

10. Make patient referrals to Vascular Surgery when they arise and in the absence of the Programme Manager to make the referral.

11. Manage the screening clinic frequencies according to patient numbers remaining to be screened and work with local practice managers to flexi clinic numbers up and down according to the programmes needs and in order to make sure all patients are seen within the correct screening year. Keep the screening Manager informed of progress and any issues.

12. Maintain the screening programmes failsafe trackers to a high standard in conjunction with the Programme Manager.

13. Monitor the screening programmes generic patient email address and respond to any queries from patients or local screening locations/venues.



Operational Management

Physical Skills

· The post holder will require a high level of skills and accuracy in tabulating, entering and manipulating data using spread sheets. They will require advanced keyboard skills to an RSA3 level.

Patient Care

· There will be frequent regular contact with patients in respect of their appointments with the screening programme. The post holder will be required to deal directly with a variety of enquiries from patients regarding appointments admissions, cancellations, re-bookings, procedures etc. and keep records of any complaints.

Information and Analysis

· Tabulate and input data onto databases and spread sheet systems for recording patient information, results, patient outcome and clinic activity for the screening programme and for audit and research purposes. These data systems are on-going and updated many times a day.

· Record any recent deaths and enter data on to appropriate printouts, spread sheets and databases.

· Use patient administration system for extracting patient information when required, and for locating and obtaining and tracking patient notes.

· Must at all times respect the confidentiality of all electronically stored information and written data, particularly where it relates to patients.

· Attend meetings as required. Take formal minutes of regular screening team meetings and circulate these appropriately.



Human Resources

Responsibility for demonstrating and training new and temporary members of staff in their own activities as well as National and Local Screening Policies.



Financial Responsibilities

Monitor office and clinical consumables and raise purchase orders for supplies using the Trusts Procurement System.



Research and Audit

1. Maintain patient notes in circumstances where special research is being undertaken.

2. Assist the Screening Manager with other vascular department projects including obtaining data from hospital notes and IT systems for national vascular audits.

3. Obtain notes for research audits / surveys being done by members of the Team. This can involve transporting large sets of notes.


This advert closes on Wednesday 6 Nov 2024

Proud member of the Disability Confident employer scheme

Oxford University Hospitals NHS Foundation Trust is looking to recruit a Head of Commissioning to lead the Trust's Commissioning Team. This team play a key role in building and maintaining relationships with our commissioners of NHS patient services.

As one of the country's largest acute teaching hospitals we have c£1.3bn (annually) of services and activity under contract. The range of services we offered combined with our geographic reach mean we must build and maintain effective relationships with a large number of NHS and LA commissioners. This team and its members form the key interface between Trust services and staff and those commissioners, leading on relationship and contract management, negotiation, the provision of commissioning information and supporting service development.

We are looking for a talented and dedicated individual to provide leadership and sound management in this exiting and challenging field.

The commissioning function within the Trust exists to manage the commissioner/provider interface to the benefit of the organisation. It performs the following key functions:

• Commissioner relationship management
• NHS patient care procurement response
• Contract negotiation
• Contract management

The Head of Commissioning will provide a key role within the Trust as the lead manager of this function.

The post holder will:
• Manage the commissioning cycle, function and team for the Trust to ensure that effective management arrangements are in place for the Trust’s patient care activity.
• Co-ordinate the development, negotiation and management of our NHS patient care contracts.
• Serve as the Trust's lead in relation to specific identified commissioners and support the commissioning team in their own lead roles with commissioners.
• Have a key role in the development and management of the Trust's response to current NHS contracting and payment framework, providing appropriate support and advice to the Trust’s departments.
• Act as a key link between Commissioning, Finance and Operations (including divisions).
• Provide line management for the Clinical Coding function and senior team.

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please viewOUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

The post holder will:
• Manage the commissioning cycle, function and team for the Trust to ensure that effective management arrangements are in place for the Trust’s patient care activity.
• Co-ordinate the development, negotiation and management of our NHS patient care contracts.
• Serve as the Trust's lead in relation to specific identified commissioners and support the commissioning team in their own lead roles with commissioners.
• Have a key role in the development and management of the Trust's response to current NHS contracting and payment framework, providing appropriate support and advice to the Trust’s departments.
• Act as a key link between Commissioning, Finance and Operations (including divisions).
• Provide line management for the Clinical Coding function and senior team.


This advert closes on Tuesday 5 Nov 2024

Proud member of the Disability Confident employer scheme

· To maximise value from the supply chain by developing and leading on strategic procurement and category management across the designated Clinical expenditure category/division.

· To be the dedicated point of contact for all procurement and supply chain issues associatedwith their Clinical category of expenditure and to coordinate activities with the relevant Procurement Category Business Partners where appropriate.

· TodeliverbenefitsinlinewithagreedDivisional,DepartmentalandTrusttargets.


· To carry out appropriate levels of assurance and due diligence across the supply chain to assess any risk, confirm appropriate standards are being maintained, ensure reliability of supply, and ensure legislative and contractual compliance.

· To develop strategic procurement and commercial strategies for their Clinical division and to maintain short, medium, and long term workplan and benefits forecast with appropriate levels of detail.

· Theroleistoprovideahigh-levelofexpertknowledgeandskilltoensure:

o bestpracticeprocurementandstrategicsourcing

o maximisevaluefromthesupplychain.

o welldefinedprocurementcategoryplanandstrategies

o managementofrisk

o valueformoney

o thedevelopmentandimplementationofinnovation

o trackedbenefits&contractcompliance.

o managedrelationshipswithkeystakeholders,includingsuppliersandother agencies such as GPS.
Category Management
· Proactivelymanagesallspendinallocatedcategoriesofexpenditure.

· Ensuresthatcategoryservicesarefit-for-purposeandsuitableforstakeholders.

Develop,implement,monitor,andreviewprocurement/commercialstrategiesforallocatedcategories.

Developsandmaintainssupplierrelationshipmanagement.

Projectmanagementofthetenderingprocessfrominitialscopingthroughtocontractaward

· Managehigh-valuestrategicsourcingprojects.

· Identifyandmanageriskthroughouttheprocurementprocess.

Maintainlinkswithrelevantbodies(forexampleInnovationHubs)toensurenewtechnologies and innovation are incorporated into procurement.

Useofelectronictendering/sourcingtools,spendanalyticstools,andcontractmanagementsystems.
ProjectManagement
Projectmanagementofbespokecategoryprocurementexercisesonbehalfof stakeholders through conception to completion.
Analysis&Reporting
Reporton procurement and commercial activity to the division andfor the spend categoriesvia appropriate and relevant ways (dashboards, reports, KPIs, data analysis)

Conductfinancialanalysisinsupportofindividualprocurementprojectstoassessimpacton budgets for stakeholder.

·

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please viewOUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
PersonalRequirementsGeneral
· Asignificantunderstandingandknowledgeofpublicprocurement.

· Highlydevelopedcommercialskillsandbusinessacumen.

· Theabilitytoapplythatknowledgetoliaisewith,advise,negotiate, andsupporttherelevant stakeholders with their requirements for products, projects, equipment or services that are consistent with current legislation and organisational policies and procedures.

· Abilitytoco-ordinateandmanagetheprocessofnegotiating,awarding,andmonitoring contracts taking all the appropriate actions when there are any arising issues.

· Driventoself-manageandperformwithinachallenging,complex,andbusyhealthcareenvironment.


Communication&RelationshipSkills


· Requireshighlydevelopedpresentationandcommunicationskills.

· Beabletodevelopnetworksandcommunicateappropriatelywithstakeholdersandkey communication links which may include:

o ClinicalProfessionalsandIndependentContractors

o Staffatalllevelsandrolesinotherprocurementorganisations&agencies,NHSTrusts, and Commissioners across the country

o SuppliersandSupplierTrade/ProfessionalBodies

o DepartmentofHealthandotherGovernmentBodies




o Innovationhubs&InnovationCentre(s)

· Providecategoryadviceandexpertiseinaspectsofprocurementactivitytoallthestakeholders.

· Todevelopkeyrelationshipsandworkwithother,ProcurementBusiness Partners, CategoryManagers, and functional Specialists, sharing information asrelevant.

· Communicatewithgroupsandgivepresentationsaspart oftheprocessoftenderevaluation and contract award recommendation.

· PresenttosuppliersatSuppliersBriefingSessions,e.g.,outliningbroadclientrequirementsprior to formal tendering.


AnalyticalSkills&Judgement


· Keepaccurateandcompleterecordsof activitiesandcommunicationsconsistentwith legislation, policies, and procedures.

· Beabletocollectandanalysesdatainavarietyofformatsandcoding(s).

· Beabletoanalyseandinterpretfinancialinformation.

· Analyseandpresentfindingsfromcommercial&tenderactivity.

· Workmanagementandplanningskills.


ResponsibilitiesforHumanResourcesincludingpersonalandpeopledevelopment.


· Updateanddevelopnewknowledgeandskillsandshareinformationasrelevantwithother, Procurement Business Partners, Category Managers, and relevant stakeholders.

· Identifyowndevelopmentneedsandsetsownpersonaldevelopmentobjectivesinlinewith the requirements of the organisation.

· Makeeffectiveuseoflearningopportunitieswithinandoutsidetheworkplaceevaluating effectiveness and feeding back relevant information.

· PeopleManagement-theabilitytomanage,influenceandleadpeoplewhomayormaynot be direct reports.

· Topro-activelymanageandsupportthedevelopmentofanydirectreportsandsupportthe training, development and succession planning across the wider team.


Health,safety,andsecurity


Allpost holdersatOUHhavearesponsibilityforpromotingthehealth, safetyandsecurityofpatients and clients, the public, colleagues, and themselves. This is in addition to general category listedbelow.



· Employeesmust:

o CooperatewiththeTrustanditsofficersinimplementingtherequirementsof theHealth & Safety at Work Act 1974 etc. etc.

o Takereasonablecareoftheirownhealth,safety&welfare

o Refrainfromdoinganythingwhichmayconstituteanunacceptablehealth&safetyriskto themselves or others

o Reportanydefectiveequipment,unsafesituations,orpracticesimmediatelytothe responsible manager

· Identifyandassessanypotentialrisksinvolvedinworkactivitiesandprocessesforself and others and how best to manage the risks.

· Supportothersinmaintaininghealth,safety,andsecurity.


Quality


AllpostholdersatOUHhavearesponsibilityformaintainingqualityofownwork,encouragingothers, contributing to improved quality, and developing a culture of striving to improve. This is in addition to the general category listed below.



· Uses relevanttools andresourcestoensureconsistencyandtransparencyof anyprojects, tenders and evaluations carried out on behalf of the organisation or stakeholder Trusts.




· Acts consistentlywithlegislation, policies, procedures, andotherqualityapproaches and promotes the value of quality approaches to others.

· Worksasaneffectiveandresponsibleteammemberandenablesotherstodolikewise.

· Prioritisesownworkloadandorganisesandcarriesoutownwork inamannerthatmaintainsand promotes quality.

· Self-motivatedandtakestheappropriateactionwhentherearepersistentqualityproblems.


Equality,diversity,andrights


Allpost holdersshallholdaresponsibilitytosupport, promoteanddevelopaculturewhichpromotes equality & diversity across the organisation.



· Recognises the importance of people’s rights and acts in accordance with legislation, policies, and procedures.

· EnsuresthatallprocurementactivitiesarecarriedoutinaccordancewithUKandEUlegislation.

· EnsuresthattendersfromsuppliersarecompliantwithUKandEUlegislationandtender evaluations are carried out with fairness and transparency.


HumanResources
· ToenshrinetheprinciplesofImprovingWorkingLivestosupportstaffindevelopingan effective work/life balance.

· Toensurethat allstaffundergoanannualperformancereviewinlinewiththeTrust Policyand have an up-to-date Personal Development Plan.

· Toberesponsibleforownprofessionaldevelopment andtoparticipateintheTrust Performance Review Process.


Information


· Toberesponsibleformaintainingtheconfidentialityof allpatientandstaffrecordsin yourarea.

· Toberesponsibleforensuringthat allstaff withinyourdepartmentadherestoallareasof the Data Security Policy held.

· Toberesponsibleforensuringthat allstaff withinyourdepartmentadherestoallareasof the Data Security Policy held.

· Toberesponsibleforaddressingallsecurityandconfidentialitytrainingneedsof allyourstaff. This should be done on induction and then on an annual basis to update the staff.

· Should you have any matters of concern, you are welcome to, and encouraged to, raise your concerns with your Manager/Director.




CodeofConduct
Toenshrinetheprinciplesof theNHSCodeof ConductforManagersin undertaking allaspectsof your role.




AdditionalInformation


OUH is committed to valuing and promoting diversity in employment, service delivery practices andits’ general environment. An expectation of all leadership posts within the Trust is that each individual will take responsibility for promoting open, inclusive, and accessible service provision, staff development and a culture that values and respects difference.



Itisalsoexpectedofallstaffthat:

a) Theywillhaveasoundawarenessof Safeguardingissuesandbeclearabouttheirrespective roles and responsibilities to report, respond to and share information in relation to Safeguarding Adults, Safeguarding Children, Domestic Abuse and Public Protection.




b) Theywillhaveknowledgeof andadheretotheDataProtectionActandwillnot disclosureto any person or organisation, any confidential information that comes into their possession in the course of their employment.

c) TheywillfullyparticipateintheTrust’sperformancereviewandpersonaldevelopment planning process on an annual basis.

d) Theywillundertaketrainingasnecessaryinlinewiththedevelopment ofthepostandas agreed with line manager as part of the personal development planningprocess.

e) Theywillachieveanddemonstrateagreedstandardsofpersonalandprofessional development within agreed timescales.

f) Theywillcontributepositivelytotheeffectivenessandefficiencyof theteamsinwhichhe/sheworks.

g) They will undertake any other duties at the request of the line manager which are commensuratewiththerole,includingprojectwork,internaljobrotationandabsencecover.

h) Theywillcontributetoahealthyandsafeworkingenvironmentbyadheringtohealthand safety regulations and Trust policies.

i) Theywillcontributetothe preventionandcontrolof healthcareassociatedinfectionby adhering to Trust policies and guidelines.






This advert closes on Tuesday 5 Nov 2024

Proud member of the Disability Confident employer scheme

Oxford University Hospitals NHS Foundation Trust (OUH) is looking for a Head of Financial Services. The role provides leadership to the finance transaction processing teams being Accounts Receivable, Accounts Payable, Treasury and Cashiers.



The role is critical to overseeing and managing the Trust's cash position. The Trust has high volumes of transactions and managing these requires an exceptional candidate.

The successful candidate will lead the transaction processing teams, identifying and implementing improvements, ensuring robust procedures and providing reports on areas within their remit.

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please viewOUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

MAIN PURPOSE OF THE POST

To manage the Treasury, Accounts Receivable and Accounts Payable Sections, working to maximise efficiency and timeliness of processing transactions.

Reporting and managing the Trust’s cash balances, presenting clear information to senior colleagues in a timely manner to allow key decisions to be made.

Present cases considering a range of possibilities for areas for improvement either to save money, or to enhance services, or become more efficient. This will include analysing options and evaluating complex scenarios to be able to advise decision makers. End-to-end project management of any cases gaining approval, seeing through to conclusion and successful implementation.

Working with colleagues in Finance and other departments to develop systems and procedures, increasing efficiency and quality and timeliness of information.

To ensure appropriate training and development of Finance staff.

Be a key member of the team involved in the preparation of the Trust’s statutory accounts including planning and managing the exercise to agree NHS balances.

RESPONSIBILITIES

1. Team Management

• Manage Treasury, Accounts Payable and Accounts Receivable Sections, developing and agreeing work plans for the teams

• Responsible for recruitment to teams and setting objectives for team managers and teams as a whole

• Setting and monitoring targets for teams

• Responsible for development of teams and any system improvements

• Review of monthly performance figures working with team managers to investigate and explain significant trends and to develop action plans

2. Accounts Payable Section and Procurement

• Develop links with suppliers to address issues in supply chain processes, including procurement and payment of invoices. As part of this process, work to develop and automate systems and procedures involving Procurement Department where appropriate

• Administration of Purchasing Cards for the Trust, dealing with card applications, ensuring payment and posting of monthly balances and transactions

• Dealing with queries and requests for information on suppliers, either for suppliers themselves or for management and other departments in the Trust

• Dealing with VAT queries raised by finance colleagues and other Trust departments

3. Income and Debtors

• Working with colleagues in Finance and Commissioning, develop process for the efficient invoicing of NHS organisations and subsequent follow up/debt escalation arrangements.

• Develop efficient processes for all other invoicing within the Trust

• Working with the Accounts Receivable Manager and debtors team to develop efficient and effective arrangements for debtor follow up and internal monitoring arrangements

• Review recommended write-offs of bad debts and provision for doubtful debts and decide on the write-offs and provision adjustments to be made in the Trust accounts each month

• Review recommended list of debtors to pass to collection agency and decide on items to refer, consulting with Income team where appropriate

• Work with Accounts Receivable Manager to monitor debt collection agency performance, and where appropriate to change debt collection arrangements

• Dealing with queries and requests for information on income and debtors, e.g. for Trust management or other departments in the Trust

• Receiving, interpreting and planning local implementation of national and regional guidance and policies

• Where appropriate contacting issuers of guidance for clarification or to raise issues

• Administration of Purchasing Cards for the Trust, dealing with card applications, ensuring payment and posting of monthly balances and transactions

4. Systems and procedures - general

• Develop systems and procedures for income/debtor, treasury and accounts payable teams, both internal procedures and procedures which affect other departments and other organisations

• Responsible for contributing on development of major finance system changes across the Finance Department, including involvement in

- deciding on systems to be brought in
- planning implementation
- planning and carrying out system testing
- training of staff

This includes the main finance ledger, and also database systems maintained in the Finance Department, and systems in other departments which have an impact on Finance

• Responsible for ensuring month-end processes are complete and reports are produced accurately and in a timely manner

• liaising with Trusts VAT consultants ensuring they are consulted on key matters with potential VAT implications such as major contracts and capital projects and attending VAT Review Meetings

• liaising with Internal and External auditors, dealing with queries and responding to and implementing recommendations

• be a key member of the team preparing the Trust’s statutory accounts including planning and managing the exercise to agree NHS balances

• Board Reporting – complete appropriate reports related to cash management, accounts receivable and accounts payable, present to senior finance colleagues and be able to explain sensitive and potentially contentious information

• Receiving, interpreting and planning local implementation of national and regional guidance and policies impacting on Financial Services/Accounting issues. Where appropriate contacting issuers of guidance for clarification or to raise issues

• Assisting in developing, implementing and maintaining financial processes and procedures

• Developing reports to assist in the provision of information to Trust Management, Finance colleagues and other key contacts

5. Staff Training and Development

• Responsible for planning and organising Financial Services staff training and development including any trainees/apprentices or placement students


• Contributing to the development and delivery of Finance training to other departments in the Trust

6. Cash Management

• Develop cash reporting and monitoring processes that meet the needs of the Trust including internal and external requirements

• Identify areas for improving the Trust’s cash balances


This advert closes on Tuesday 22 Oct 2024

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen for a band 6 Audiologist to join the existing Team within Oxleas.

The service covers Tier 2 Children's Audiology assessments for the boroughs of Bexley and Greenwich.

This post will cover 3 sites: Acorns at Queen Mary's Hospital (DA14), Highpoint House (SE18) and Erith Health Centre (DA8).

To ensure an effective audiological service is provided to all children in Bexley in association with other health professionals and colleagues from other agencies. To provide specialised advice and support to parents and carers.

To work autonomously in providing a Community Paediatric Audiology Service, providing hearing assessments and ongoing monitoring of hearing, including a service for children with sensory-neural hearing loss.

To undertake evidence-based audit and research projects to further own and team’s clinical practice, making recommendations to clinical lead and, when appropriate, lead the implementation of specific changes to practice or contribute to service protocols.

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
• We’re Kind
• We’re Fair
• We Listen
• We Care

Physical Effort/Skill and Demands:

Designated regular car used travelling between base and various venues on a daily basis.

Transporting equipment to clinics, schools etc. and creating a physical and safe environment in which to work.

Occasionally the need to be very physically active when dealing with unpredictable behaviour from the children.

Awareness of local weather, road conditions or incidents which could affect travelling time to work.

Awareness of reporting incidents and protocols e.g. aggressive behaviour of patients, clients, relatives or carers.

Mental Effort:

High level of concentration is required when assessing children with a colleague or on ones own.

Alert to possible safeguarding children issues.

Dealing with queries on a daily basis or when attending courses, statutory training, communicating with colleagues, children, parents/carers, interpreting services including BSL on a range of diverse questions from clinical, service provision, education etc.

The requirement to manage patients when giving distressing news regarding unfavourable prognosis of a possible permanent hearing loss.

Communication and Relationships

Able to discuss sensitive health issues with children, young people and their family members, using negotiation and reassurance skills where required.

Able to work in a team of peers offering support and advice within own area.

Able to identify and report concerns to senior staff.

Able to keep accurate and clear records.

To make verbal and written reports and records as required ensuring these are kept up to date.

To encourage an open communication with children, young people and their families and friends, helping them to become actively involved in decision making within all elements to the service.

To be empathetic to children, young people and their families’ needs.

To ensure the necessary liaison, communications and follow up arrangements following assessment.

To work closely with the audiologists, associate specialist in child health, peripatetic teachers of the hearing impaired and the speech and language therapists working within services for hearing impaired children.

To work as an integral member of a multi-disciplinary team in the centre.

To maintain records using computerised databases are required.

To provide information about audiological services to health professionals and the general public.

To act as a resource for Oxleas in audiological matters.

To communicate clinical information, sometimes complex, in a sensitive and reassuring manner to parents and carers responsive to their level of understanding and taking into account any requirements for interpreters if required.

To have the ability to deliver training to other health professionals i.e. health visitors, school health advisors specific to specialist area e.g. use of audiometer to enable them to carry out their role.

To attend and contribute verbally and write reports for Child Safeguarding proceedings.

Kent Result Areas

To assess children referred to the service by health visitors, community and acute paediatricians, speech and language therapists, GPs and other colleagues.

To work closely with the audiologists, associate specialist in child health, peripatetic teachers of the hearing impaired and the speech and language therapists working within services for hearing impaired children.

To assess children in outreach clinics.

To assess children in mainstream schools as required.

To refer children to tertiary services as required and support them as necessary.

To provide appropriate support to health visitors and other engaged in the Newborn Hearing Screening Programme including AOAEs and AABRs.

To work with the ENT consultants ensuring agreed protocols are followed.

To provide ongoing follow up for children who have been issued with hearing aids including impression taking and to liaise closely with specialist teachers, speech and language therapists etc.

To work as an integral member of a multi-disciplinary team in the centre.

To assess the hearing of children referred to the department inline with agreed criteria, performing a full range of testing suitable for children Primary and secondary assessments, including distraction, visual reinforcement audiometry, cooperation and performance tests, pure tone audiometry (including Air Conduction and Bone Conduction and Masking), speech tests, Oto acoustic emission tests, otoscopy and tympanometry. These hearing assessments may be undertaken in a range of locations.

Personal and Professional Development

To keep up to date with current theory and practice and to maintain a high level of general clinical expertise.

To participate in the planning and monitoring of the audiological service.

To comply with Health and Safety procedures.

To ensure management of clinical risk within own caseload.

To participate in Performance Development Review and regular supervision sessions as agreed.

To attend in service training conferences and other courses as appropriate.

To keep up to date with statutory and mandatory training.

To undertake as directed the collection of data for use in service audit and research projects.

To manage and undertake research into specific areas of clinical practice and service delivery using a range a research methodologies as part of departmental initiatives.

To deputise for senior staff in their absence, sharing responsibility with other audiologists for allocation and prioritisation of referrals.


This advert closes on Sunday 20 Oct 2024

Proud member of the Disability Confident employer scheme

Are you a qualified chef looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter? Working as a Bank Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. You will assist the Head Chef in creating nutritious, flavoursome and well balanced menus whilst working with residents to tailor menus around them. We are proud to deliver person centred hospitality across all our services and look for warm, motivated and passionate chefs who are driven by quality. Barchester is one of the UKs leading healthcare providers, with over 224 homes and hospitals across the country. We are consistently reinvesting and growing, with several more new build homes due open and join the Barchester family. Barchester can offer long term career growth and opportunities for ambitious chefs who pride themselves on working at the highest of standards. We are also the only healthcare provider in the UK to be accredited as one of the best companies to work. NEED TO HAVE A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent Experience in helping lead and inspire a team A good understanding of nutrition Experience of working with fresh seasonal food The ability to create a warm and welcoming environment within our home Good understanding of HACCP NEED TO DO Help manage the kitchen in the Head Chef's absence Work fresh produce to deliver high quality and wholesome dishes cooked at the highest quality and standards Help create a warm, efficient and fun environment Work within budget Complete regular audits Manage stock control To assist in leading and motivating a team REWARDS PACKAGE Work life balance - working days with alternate weekends Free learning and development A range of holiday, retail and leisure discounts Opportunity to showcase your talent at the annual Barchester Hospitality Awards Unlimited access to our Refer a Friend bonus scheme If you are a passionate Chef who is keen to be part of a company that is driven by quality and who love to celebre life, Barchester is the place to be

We are looking for a pro-active, motivated individual who enjoys working in a challenging and busy environment within the Ophthalmology Directorate. The successful candidate will need to have experience of working in the NHS and Knowledge of the 18-week Pathway. Applicants should be well organised with excellent communicational skills and able to work well under pressure and be a key team player. The appointed candidate will be responsible for booking new patient appointments by priority and date order, uploading referral for clinical triage, pathway management for 18-week RTT. The post is vital to the delivery of timely, consistent, high quality care for patients. Computer literacy and good customer service skills are a must although full training will be given.

The working hours will be Monday – Friday, 08:30 – 16:30
• Ensure accurate and comprehensive patient records and clinical details including outpatient referrals are added onto EPR in a timely manner, according to agreed standards, (the Trusts’ Elective Access Policy and Data Quality).
• Book appointments on EPR as per Trust procedures in line with the Trusts Elective Access Policy and ensure all referrals are clinically triaged within 48 hours.
• Ensure that patients on ERS (Electronic Referral System) are given appointment dates in accordance with clinical priority and length of wait, and that patients on the ASI list are managed accordingly.
• Ensure that the appropriate action is taken following both patient and hospital cancellations, such that the utilisation of elective capacity is maximised.
• Ensure that the patients’ 18 week RTT pathway is correct on EPR before undertaking any changes.
• Be responsible for manging designated patient tracking lists (PTL) and attend weekly PTL meetings with the management teams.
• To ensure all clinician annual leave and changes in outpatient sessions are accurately recorded
• Take a lead to resolve clinic cancellation issues by communicating with colleagues and arranging cover or alternative clinics where required.
• The post holder is expected to develop an understanding of the Trust Elective Access Policy and related procedures, and to make a positive contribution to the ongoing development of elective administration processes.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values
• All Consultants, clinicians and nurses are required to give a minimum 6 week notice period of any clinic alterations. Ensure that any requests outside this period are highlighted to the Outpatient Booking Team Leader.
• Keep an accurate record of all Consultants, clinicians and nurses leave requests and detailed accounts of reasons for clinic cancellations.
• Ensure that any clinic changes are completed and approved via clinic maintenance pro formas for any changes to clinic templates on the EPR system.
• This role requires a high level of concentration to be maintained, precise, analytical, accurate detailed work and regular emotional effort when initiating and responding to patients on the telephone and via NetCall.
• An understanding of medical terminology will be of benefit.
• To receive and make telephone calls and take appropriate action/discussion with appropriate staff maintaining a friendly, professional and courteous manner at all times. These conversations can often be of a distressing nature.
• Maintaining filing system and other basic office duties.
• The post holder must exercise judgement to analyse and resolve problems.
• Have an understanding and familiarity of medical terminology in relation to the Directorate.
• The post holder is required to work unsupervised and is expected to plan and organise his/her own time.
• Provision of information and advice to patients and relatives about appointments, both new and follow up, exercising judgement when dealing with patient enquiries.
• Be responsible for communicating cancellations to all relevant parties with the reasons for cancellation.
• Develop protocol for offering cancellation places to appropriate patients.
• Will be asked to show flexibility should the need arise when providing cross-cover for other members of the Outpatient Booking teams during times of leave/sickness and when required.
• Provide training to new staff under direction of the Outpatient Booking Team Leader.
• Must at all times respect the confidentiality of all electronically stored information and written data, particularly where it relates to patients (in line with the Data Protection and Patient Confidentiality policies)
• Is required at all times to carry out their individual responsibilities with due regard to the Trust Equal Opportunities and to take reasonable care of his/her own health and safety and that of any other person(s) who may be affected by his/her acts of omission. With particular reference to Trust Health and Safety Policy notes.
• Any other reasonable duties requested by the Management team. On occasions, it may be necessary for the post holder to assist other administrative departments within the Service.


This advert closes on Friday 27 Sep 2024

Proud member of the Disability Confident employer scheme

The post holder will be responsible for managing and monitoring the finance and business performance and staff within the private patient, overseas, international and injury cost recovery services. You will be responsible for overseeing the detailed analysis and interpretation of all activities to continue the development and improvement of the services as part of the expansion and development of the private patient business. The post holder will also act as a lead specialist finance reporting, business intelligence, invoicing and income recovery including debt recovery. You will also be responsible for preparing statutory reports and returns in accordance with agreed timescales. Applicants will need significant leadership experience related to a financial industry, excellent attention to detail and performance management with previous experience of line management, and a proven track record of financial process improvement and project management. For full details of the role, please refer to the job description and person specification. If you would like to discuss this role, please contact Catherine Kenchington on catherine.kenchington@ouh.nhs.uk or 07776 692430

Are you looking for a new challenge?

Do you enjoy delivering first class customer care service?

We are seeking to recruit an enthusiastic Administrative Assistant to join our friendly, dynamic team of administrators.

We are looking for someone to be part of a busy team, who works confidently giving attention to details; is efficient, demonstrating a helpful, courteous, and professional manner at all times.

We pride ourselves in delivering a high quality care to our service users. Your role will involve dealing with a high volume of calls from service users who has queries or questions, registering referrals, keeping accurate logs of personal confidential data. Great administration and communication skills is also required. You must have the ability to work unsupervised, whilst under pressure, always maintaining a professional empathetic approached to our service users and relatives alike whether it be face to face or virtual. Your main responsibility will be to assist management administratively in day-to-day operational functioning of the service.

This is a very rewarding but also extremely busy role, and would suite someone who can remain calm under pressure in challenging circumstances, whilst carrying out various tasks. You must have the flexibility to deal with interruptions and be an excellent, tactful communicator.

If you are enthusiastic, motivated, have an eye for detail and ready for a challenge, then you are what we are looking for.

Please kindly refer to the job description and person specification attached to this vacancy or get in contact with us.

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
1. Register patients on the ERS system and book appointment as required.
2. Booking, cancelling, and rescheduling general clinics for the clinical team.
3. Receiving and taking relevant action on telephone calls from patients, General Practitioners etc. Providing reassurance and support to patients and families by telephone and making judgements about finding appropriate solutions to problems, which requires the ability to be able to understand and explain basic medical procedures.
4. Updating patient details and viewing events using Patient Administration System (EPR). Registering patients and making up new case notes as necessary.
5. To liaise with other departments as required
6. Arranging investigations, ensuring that these have been performed, results received and seen by relevant clinician and filing/redirection of all investigation results as appropriate
7. Dealing with incoming post and phone calls requiring administrative support for patients, staff and external organisations promptly and efficiently.
8. Assisting the Ophthalmology booking officers


This advert closes on Wednesday 4 Sep 2024

Proud member of the Disability Confident employer scheme