Total 614 Finance / Banking / Insurance job vacancies in Headington, Home Counties, OX3 9NX

Package Description: Shift Details: 9 AM -5 PM At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Package Description: Shift details:bank role At Avery Healthcare, we believe in caring for those who care for our residents.We recognise and celebrate our hard-working colleagues,supportyour career development witha variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. Weare nowseekingacompassionate,enthusiastic,and dedicatedindividualto join ourfriendly, award-winning team asaWellbeing and Activities Assistant ABOUT THE ROLE As Wellbeing and Activities Assistant, your focus will betosupportthe WellbeingCoordinator in providing a wide range of activities to engage and stimulate the resident's physical, cognitive, and social well-being. Other responsibilitieswillinclude: Maintaininga safe living and working environment,contributing to the positive and professional image of thehome. Reportingany changes in residents physical or emotional condition to the Wellbeing and Activity Coordinator, Home Manager, and the care staff. Supporting with ordering and preparing supplies for upcoming activities as directed. Supporting establishing links with the local community (e.g., schools, spiritual groups, museums/libraries) to encourage access to the wider community and promote intergenerational activity. ABOUT YOU Tosucceed in your application, you will live our values of caring,supportive,honest, respectful, and accountable in everythingyou do. Our ideal candidatemust: Have effective communication skills, verbal andwritten. Demonstrate understanding of the role interaction plays in the generalwell-beingofpeople. Have apositive attitude toward older people and a commitment to providing stimulating, quality activities and social events. Have previously worked with older people in a residential nursing Dementia setting. ABOUT AVERY As one of the largestproviders of luxury elderly care homes in the UK, we believe that the later years of ourresidents' lives should be as enriching as any other. Our vision of creating meaningful livestogether is achieved by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whileestablishing ourselves as the preferred choice forresidents and employees. Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs

Due to additional clinical work, an exciting opportunity has arisen to join the Gynaecology team on the fixed term basis.



The successful candidate will have an exception approach to customer services and be highly organised. They will be able to work both well both in a team, but also using their own initiate. They will be flexible to meet the demands of the service.

The post holder will be expected to provide cross cover across the Gynaeoclogy Administrative team as directed by the Team leader on a day-to-day basis according to service need.



Patient administration underpins the patient journeyand supportsclinicalteams in delivering high quality patient careandcan makeareal difference to the patientexperience.Effective and efficientpatientadministration supportsmanagement throughensuring ahighstandardof data qualityandby making the bestuseof capacityandresources.



The post holder has responsibility for the provision of a professional comprehensive and efficient administrative service,which is effectively delivered to all patients and members of the Department. This will be through the delivery of a comprehensive administrative service to a specialty team.This will involve providing a full administration service to the consultant team and taking responsibility for managing the whole patient pathway in line with theElectiveAccess policy and Cancer waiting time targets .



Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please viewOUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.





Outpatient Pathway

· Administer all new referrals received via the E referral service, ensuring all are electronically triaged by the appropriate clinical staff member and action asrequired.

· Process and log all non-Choose and Book referrals on EPR, including registering new patients in addition to updating existing patient details.

· Book new and follow-up outpatient and diagnostic appointments, ensuring that capacity is proactively and efficiently used. This includes booking patients into the correct clinic to ensure that they are seen by the most appropriateclinician.

· Reschedule outpatient appointments as a result of patients calling the service, in line with the 18-week RTT / cancer / screening targets and agreed local processes inrespectto patient cancellations.

· Actively review patient DNAs,liaisingwith the appropriate clinical staff and reschedule patientappointmentsinlinewithagreedlocalprocesses.

· As required, completecliniccancellation forms and ensure appropriately authorised(minimum6 weeks'noticerequired) before processing thecliniccancellation on EPR andrescheduling of patient appointments.

· Addingadditionalcliniccapacity on EPR as directed by management, toincludethe useof adding appointment slots on EPR that can be booked via Choose andBook.

· To be responsible for actively managing the OP PTL and Incomplete lists.
General
· Demonstrate high levels of customer care and be an ambassador for customer care within the Trust.

· Provide a robust administration function that underpins the delivery of a high quality service and maintain effective working relationships with clinical, nursing and administrative staff.

· Answer all telephone calls in a timely manner and action as appropriate.

· Maintain patient confidentiality at all times.

· Be flexible in your approach to work, such as covering other job roles at an appropriate grade or site, and to include varying working hours to ensure the service maintains a minimum level of cover during its core hours of 08:00 to 17:00.

· Retrieve notes and ensure all patient information is available in a timely manner for all appropriate outpatient appointments, diagnostic appointments and inpatient / daycase procedures, checking demographics at every stage and locating lost notes where appropriate.

· Support the Team Leader, Patient Pathway Manager and Service Manager in the investigation and resolution of patient queries and complaints received direct to the service or via PALS / Complaints Department.

· Book interpreters for patients prior to appointments and admissions as and when required.

· Liaise with Clinical coders to ensure patient notes are available so that all patient episodes are coded accurately and promptly.

· To support and contribute to on-going and future service development projects supporting continuous improvement of the services we provide.

· Any other duties at the request of the Team Leader / Patient Pathway Manager / Service Manager, which may be needed to fulfil the objectives of the post, which are appropriate to the grade.



This job description should be regarded only as a guide to the duties required and is not intended to be definitive. It may be reviewed in the light of the changing circumstances following consultation with the post holder. The job description does not form part of the contract of employment.


This advert closes on Wednesday 20 Nov 2024

Proud member of the Disability Confident employer scheme

NHS AfC: Band 5 SeniorClinical Trials Pharmacy Technician - Permanent(applicants who do not meet essential criteria should still apply as post can be offered as a Band 4 to Band 5 progression position)

Hello,

My name is Lina and I am Clinical Trials Pharmacy Technician Team Manager for the Clinical Trials team in Oxford.

I am extremely privileged to manage and support our fantastic technical team of Technicians, Practitioners, Assistants and Apprentices as we provide support services to our clinical trial research teams on all of our trust sites throughout Oxfordshire.

The Clinical Trials Pharmacy consists of Pharmacists, Technicians, Practitioners, Assistants and Apprentices. We receive support from rotational staff such as student technicians, pharmacists. We work closely with research teams across the trust and external representatives.

If you are interested in an informal discussion about the Pharmacy Technician role offered within our team then I would be very happy to chat with you about this. You are more than welcome to call on the numbers below or even better, we can make an appointment for me to show you around and answer your questions. Looking forward to hearing from you!


The majority of correspondence will be via the e-recruitment system; therefore you should check your emails regularly including junk mail folders in web-based email products.




As a Senior Clinical Trials Pharmacy Technician in our team, you will have an extremely varied role – you will be involved in maintaining the supply chain of Clinical Trial medications to research nurses who deliver treatment to patients, maintaining financial records, completing drug accountability activities, closing down and archiving of completed studies, as well as facilitating meetings from sponsors.

A successful candidate should possess:
• Relevant Pharmacy Technician qualification and registration with GPHC (B4 and B5)
• Accuracy Checking Pharmacy Technician accreditation (B5 only)

Please make sure that you read both job descriptions and person specifications attached below, and that your statement in support reflects this as your application will be judged against these criteria.

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please viewOUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

Your core role in Clinical Trials Pharmacy would be to:

Obtain and maintain Good Clinical Practice (GCP) training, apply principles of GCP in the management of clinical trials and work within the Medicines for Human Use (Clinical Trial) Regulations 2004 and EU directive relating to Clinical Trials, communicate with Investigators, Research Nurses, Trust R&D, Sponsors, Clinical Research Associates and Pharmacy staff during the set-up and running of a clinical trial, ensure clinical trial protocols and SOPs are followed during dispensing of clinical trial investigational medicinal products and other drugs included in the protocol, order and receive in clinical trial drugs, process receipt paperwork and acknowledge receipt on IVRS (Electronic Medication Supply) systems, check stock levels and expiry dates of clinical trial drugs and keep balance logs up to date, assist with the packing down and re-labelling of clinical trial drugs if required, assist with the preparation for monitoring meetings, audits and inspections, maintain Clinical Trial files ensuring items can easily be located and are presentable, process returned clinical trial drugs and ensure the paperwork is kept in order, participate in the statutory temperature monitoring of clinical trial stocks, assist with the destruction of clinical trial medication, assist with the closedown and archiving of clinical trial files, represent the Clinical Trials Team to update the dispensary staff at meetings, liaise with Research Nurses to update them on trial progress, stock levels etc, assist in the collection of data as requested by the Senior Clinical Trial Technician or Clinical Trial Pharmacists, assist in maintaining financial records, including the generation of invoices, checking payments etc, assist with general administration such as organising set up meetings etc and be a point of contact within the Clinical Trials Pharmacy Team, maintain clinical trial filing systems and drug accountability documentation for clinical trials, use the computer system and other information technology in all areas of Pharmacy.

Additionally, you would be involved in supporting Clinical Trial Aseptic Unit to:

Participate in the day to day running of the CTASU in line with the rota system, participate in safe systems of work and documentation of these, undertake safe and accurate preparation of a wide range of aseptic products on a daily basis, including cytotoxics, epidurals, antibiotics, injectables, novel agents and monoclonal antibodies, maintain personal expertise, skills and necessary knowledge of the technical aspects of aseptic and non-aseptic dispensing, ensure products are prepared according to standard operating procedures (SOPs), assemble drugs and consumables required for preparation of aseptic products, accurately recording batch numbers and expiry dates, be responsible for the accurate completion of product worksheets and labels, assigning batch numbers to aseptically prepared products, accurately and safely label aseptically prepared products, facilitate the quality assurance of products and to notify the Senior Aseptic Technician of any incidents and procedural deficiencies, be responsible for ensuring finished products are packed prior to distribution to ensure the prompt and safe delivery, ensure finished products are transported in the appropriate environment taking into account any physical & legal requirements, be responsible for unpacking and receipt of deliveries, undertake regular expiry date checking to identify expired or short dated stock, be responsible for monitoring drug stock and consumable levels and replenishing, ensure that all equipment within CTASU is in good working order and serviced regularly, participate in the clean room/isolator cleaning rota, assist in environmental and physical monitoring of the CTASU, be involved in the maintenance of departmental records including staff training, environmental monitoring, cleaning, maintenance logs and worksheets, where applicable to be involved in the delivery of drugs to clinical areas




This advert closes on Wednesday 20 Nov 2024

Proud member of the Disability Confident employer scheme

BAND 6 Deputy Sister

37.5 Hours per week MATERNITY LEAVE COVER 12 MONTH POST



If you have an interest in Women’s Health, are flexible and self motivated, then we would like to hear from you. A Band 6 Deputy Sisters post has become available in our busy diagnostic suite and out patient departments. If you want to work within a supportive and challenging environment assisting the doctors to provide care for women with a wide range of gynaecological conditions then this could be the position for you.

You will be expected to work as part of a team in order to assist the doctors with diagnostic procedures and facilitate the efficient running of clinics. You will required to assist in the running of specialised clinics such a our 2 week wait hysteroscopy, vulval and pelvic mass clinics, our colposcopy clinics supporting clinicians carry out treatments following abnormal smears and our general gynaecology clinics that include urogynaecology and endometriosis clinics. This role covers a wide variety of services within women’s health. You will be part of the nursing team to support the department sister in the running of the unit. You will assist in the maintenance of the patient environment in terms of cleanliness, tidiness, auditing, and the restocking and ordering of supplies. You will be part of the team also supporting our Pre op assessment nurses to carry out assessments on our patients that fit certain criteria following out patient hysteroscopy being booked for general anaesthetic.

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please viewOUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

This post is for 37.5 hours per week generally Monday – Friday working hours but there will be an expectation to work occasional weekend and evening clinics. The post holder will need to be flexible as days of work will be arranged depending on the needs of the service. Previous gynaecological experience would be an advantage; however training will be given to the successful candidate.

Please give a detailed paragraph in the supporting information detailing why you are interested in this position.

For further information or to arrange an informal visit, please contact Marie, Sam Erine or Rejani on 01865740492 or Valentina on 01865220559


This advert closes on Wednesday 20 Nov 2024

Proud member of the Disability Confident employer scheme

This role is Band 4 plus RRP, Overtime & On-call allowance available. 37.5 hours per week.

The primary purpose of this role is to professionally support and undertake Building related trades operations and maintenance work across the Trust’s sites as directed by line management. This includes activities that may be demanding and/or non-routine, ensuring compliance with Trust safety standards, policies and procedures. Assist with the management and implementation of the planned engineering/building maintenance programmes for the Trust to ensure compliance with key standards, both legislative and performance related (as defined through Service Level Agreement) – also meeting where necessary the requirements of the NHSLA.

EF15QP
• Work in accordance with the requirements of HTM’s, HBN’s, British Standards, Model Specifications and all Statutory Regulations, Codes of Practice and Trust Policies and Procedures, identifying and proposing changes for own work area to the Building Team Leader
• Prioritise work requirements on essential facilities which could have a direct detrimental impact on the patient experience e.g. nurse call handsets, patient toilets/wash facilities and patient beds. The role involves prioritising and being able to react to changing workloads
• Contribute to the development, implementation and review of the Trust’s Estates plans and work closely with the other Estates Managers/team Leaders in the development of works programmes
• Assist with the set up and Implementation/management of the Estates safe systems of work (e.g. Permit to Work, isolation procedures) under the guidance of AP’s to ensure that all safe systems of work are carried out correctly
• Plan maintenance works, including liaison with users and contractors
• Supervise maintenance assistants and operational estates contractors, allocating tasks/re-prioritising where necessary, and ensuring the quality of specification and workmanship
• Liaise with the Estates Helpdesk when receiving emergency works and service complaints
• Act on own initiative and advise senior staff of implications of technical issues when attending site on call out

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please viewOUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

Please see attached Job description and person specification for full details of role and responsibilities.

This role is full time – 37.5 hours per week.

You will be given all the support you need to steer the department to be an always improving team that is delivering, performing and operating a safe and compliant estate and environment.

In return for your hard work & commitment we will offer you:
• A competitive salary of £25,147 - £27,596 pa pro rata;
• Access to an industry leading pension scheme where your employer pays in 20.3%!
• A raft of local and national discounts across travel, shopping, insurance, holidays and many more
• An environment that challenges you but supports your efforts and development

If this sounds like a role you could strive in, apply today!


This advert closes on Wednesday 20 Nov 2024

Proud member of the Disability Confident employer scheme

EXPANSION TO MANAGEMENT TEAM

Previous applicants need not apply

We have an exciting opportunity for a committed individual looking to further their NHS career.

We are looking for an organised individual with excellent communication skills, to join our fast-paced, administration team. The successful candidate will have an energetic approach to the workplace. They will ideally have experience of supervising non clinical staff, co-ordinating an admin team, and will work in close partnership with their clinical colleagues.

For more information or to arrange an informal visit please contact April Husband at april.husband@ouh.nhs.uk

With other senior staff, effectively manage and take an active role in the continual development of the administration support within the Oxford Centre for Diabetes, Endocrinology and Metabolism ensuring that appropriate and full administrative support is provided and full utilisation of staff at all times across the service.

The post holder is responsible for effectively managing the smooth operation of the administration support service and ensuring that outpatient referral targets waiting times and Trust and local targets are met in line with protocols and procedures are met at the Churchill Hospital in a consistent and timely manner. The post holder will ensure that the processes in place fully to support modernisation initiatives such as digitalisation of the service. As such the team will liaise closely with Health Care professionals, managers, secretaries and pathway administrators both within and outside the organisation as well as patients and relatives.

The post holder will be responsible for the supervision, training and development of staff in the OCDEM secretarial team within the framework of their individual Personal Development Plans (PDP).

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Staff Management:
• To be responsible for the line management of the OCDEM Secretariat and admin team, providing first level EPR support, ensuring that adequate cover is provided in all areas of activities.
• To be responsible for the daily management and supervision of staff, monitoring sickness, and arranging cover for annual leave, in accordance with Trust policies.
• To develop a personal development plan (PDP) with staff and to ensure training and development needs are adequately met. To evaluate staff performance against PDP’s, taking appropriate action to ensure that staff abilities and aptitudes are developed and potential maximised.
• To allocate work for staff and to complete monthly sickness/salary return.
• To ensure that high standards of data quality are achieved, through implementing clear and robust procedures for staff to follow and identifying training needs and implementing training and development plans for staff accordingly.
• To manage recruitment, selection and training of all new staff within the team.
• To coordinate induction meetings for all new ODCEM secretariat staff and admin team and act as contact for all induction queries.






• To take an active role in the training and development of other A&C staff within the wider A&C teams.
• To be responsible for the introduction and putting into practice of new or revised leave policies/procedures.
• Responsible for the regular audit of sick leave for the OCDEM secretariat and admin team.
• To organise and conduct annual appraisals for the OCDEM secretariat and admin team. Type appraisals on ELMAS and obtain agreement with appraises.
• To compose and maintain personal files for the OCDEM secretariat and admin team and maintain as confidential.
• To monitor and maintain standards of performance of staff, using the Trust’s counselling and disciplinary procedures where appropriate.
• To implement performance and management policy in relation to staff disciplinary management.
• To be an EPR super user and be actively involved within the training of EPR within the Department.
• Attend daily huddle and monthly A&C, Governance and Business meetings.





ADMINISTRATION SYSTEMS
• Use of EPR, Health Roster, First Care and NEP Fusion.
• To work with clinicians and other managers to ensure all appropriate admin work is completed in a timely manner using systems mentioned above.





GENERIC RESPONSIBILITIES:
• To act as the first point of contact for written and telephone enquiries on OCDEM matters for patients, their relatives, the call centre, outpatient’s, medical secretaries, consultants, and junior medical staff. To deal with telephone contact with members of the public appropriately and sensitively in situations which may be stressful for both the patient and the staff member involved.
• Development and implementation of new or revised administration policy and procedures.
• Taking and relaying as appropriate, telephone enquiries and messages, using initiative and prioritising skills when disseminating information.
• To assist the Clinical Unit Manager and Patient Access Manager in the writing of reports and documents.
• To work closely with the Clinical Unit Manager and Outpatient Access Manager by undertaking and assisting project management directly related to the Department. This role will require analytical skills as well as being a capable communicator with excellent organisational ability.
• To use knowledge and experience to offer help and advice when requested.
• To act as role model.
• To carry out surveys/audits as requested.
• To ensure that patient case notes are correctly maintained by all staff and that high quality standards are maintained at all times and tracked appropriately using the relevant software.
• To manage the information flows between the OCDEM Secretariat and the Waiting List office.
• To receive and make telephone calls and take appropriate action/discuss with appropriate staff maintaining a friendly, professional and courteous manner at all times. These conversations can often be of a distressing nature.
• Maintaining physical and electronic filing systems as well as other general ad hoc office management procedures.
• Must exercise judgement to analyse and resolve problems.
• The post holder is required to work unsupervised and is expected to plan and organise his/her own time.
• Provision of information and advice to patients and relatives about admissions and appointments exercising judgement when dealing with patient enquiries; analyse and resolve patient problems.
• Be responsible for communicating cancellations to all relevant parties with the reasons for cancellation including patients and relatives.
• Provide a courteous and responsive assistance to Clinicians and other Trust personnel and to those visiting the Trust from outside agencies.
• Will be asked to show flexibility should the need arise in covering for other personnel when on leave/sickness etc.
• Must at all times respect the confidentiality of all electronically stored information and written data, particularly where it relates to patients.
• Is required at all times to carry out their individual responsibilities with due regard to the Trust Equal Opportunities and to take reasonable care of his/her own health and safety and that of any other person(s) who may be affected by his/her acts of omission. With particular reference to Trust Health and Safety Policy notes.
• Attend weekly Clinical Unit Meetings.
• Attend weekly meetings with Patient Access Manager
• Attend monthly A&C meetings

This job description is written in the knowledge that it is not exhaustive and will be subject to review as the needs of the department change or annually as required. The job description does not form part of the contract of employment.

An annual performance review would be expected in this post with feedback provided to both the manager and the employee on working practices and relationships as well as discussing future aims and objectives.


This advert closes on Sunday 17 Nov 2024

Proud member of the Disability Confident employer scheme

A Vacancy at Oxford University Hospitals NHS Foundation Trust.


An exciting opportunity has arisen for a Senior Specialist Research Nurse to join the Oxford Bone Marrow Transplant (BMT) team at the Churchill Hospital.

The Senior Specialist Nurse will lead the nursing team to provide expert nursing care to patients referred to the Oxford BMT service contributing to this within the BMT pathway through management of their own caseload.

The post holder will work in collaboration with the Haematology Trial Unit , which is involved in a wide spectrum of clinical research relating to blood disorders including advanced cellular therapeutics. The team works in collaboration with academic and commercial partners/other funding bodies and is responsible for the delivery of the phase 1-3 haematology research portfolio.

If you are a dynamic, experienced nurse leader with the passion and vision to be part of this exciting service, then we would like to hear from you.

If you would like to have an informal chat about the role, please contact melanie.westmoreland@ouh.nhs.uk

The Specialist Research Nurse will
• Responsibility for operational management of the clinical research delivery team

Responsibility for strategic leadership of clinical research delivery team

Responsibility for the management of the trial portfolio and own allocated portfolio of studies and study participants including, as required:

Ø Leading and co-ordinating a portfolio of studies

Ø Planning

Ø Scheduling

Ø Conduct including intervention

Ø Recruitment & retention of participants

Data management

v Fulfil the expectations and capabilities as delegated by the Sponsor, Chief Investigator or Principal Investigator as set out in GCP & Research Governance Framework

v Work collaboratively with OUH and external research & service delivery colleagues to ensure high quality participant care and research delivery.

v Work collaboratively with service delivery colleagues to promote clinical research delivery and integrated care delivery as appropriate.

v Act as PI/CI on non-interventional studies, as appropriate.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel

For full details of the role and responsibilities, please refer to the attached job description.

In summary, the post holder will provide expert nursing care to patients enrolled into clinical trials at the Oxford BMT Research service.

Specifically, this would include:


• Be responsible for assessment, planning, implementation, and evaluation of patient care during participation in cell therapy clinical research trials (eg bone marrow transplant or CAR-T therapy trials)

• Manage own clinical workload and co-ordinate allocated clinical trials and research studies.

• Practice in compliance with the code of professional conduct, being responsible and accountable for their decisions, actions, or omissions, taking responsibility for clinical decisions where competent to do so.

• Demonstrate expert knowledge and skills in the management of clinical research participants.

• Utilise effective communication skills through a variety of methods, supporting participants in decision making in relation to study entry and participation.

• Deliver effective communication skills with colleagues both internally and/or externally, in verbal, non-verbal and written communication methods, adapting to changing parameters as required, which includes thorough accurate documentation in patient records as required. Learning, Respect, Delivery, Excellence, Compassion, Improvement Senior Research Nurse JD (Jan 2023)

• Provides and receives highly sensitive, complex or contentious information relating to participant involvement and care, and communicates information to participants, families or carers with respect, compassion and empathy

• Able to competently perform a range of clinical procedures as required as part of the research protocol, ensuring accurate data capture

• Participate in and ensure compliance with Informed Consent Procedures, acting within boundaries of own competency, research regulation and Trust policies/SOPs.

• Use own professional judgment identifying when to escalate and seek senior support/guidance.

• Lead the completion of administrative tasks, including feasibility, study set up, close out & archiving.

• Ensure compliance with agreed SOPs, across all team members.

• Ensure all necessary regulatory approvals are in place prior to approaching potential study participants.

• Work within the limits of the approved protocol and any approved amendments.

• Support the haematology ward, ambulatory care and day treatment unit staff in caring for these patients




This advert closes on Tuesday 19 Nov 2024

Proud member of the Disability Confident employer scheme

We are seeking an organised, self-motivated and approachable individual, who enjoys working in a challenging and busy environment, to join our friendly team in Respiratory as admin and clerical staff for a busy Outpatient department.

The successful candidate will play a vital role in supporting the administration function of the service,supporting cliniciansto deliver high quality patient care.

You will be responsible for managing all elements of the patient pathway in line with the Trust’s Elective Access Policy. You will become familiar with different outpatient pathways and referral to treatment (RTT) status codes. You will work within the wider administrative team to proactively contribute to the ongoing development and improvement of the service.

We are looking for somebody with good interpersonal skills in oral and written communication, who is able to communicate in a professional manner across a range of services and professionals. Applicants should have a flexible approach to work, be able to work as part of the wider administrative team. You will be required to work independently and need to use your own initiative and should be confident using a computer.

You will develop interchangeable skills in a busy and friendly department with lots of exciting career development opportunities.

• To participate in the Trust and the Department’s protocols for appointments booked under the Directly Bookable system and to ensure that all referrals are available for clinic



• On a daily basis log onto the Choose and book national system and print off all the outstanding referrals, ensuring that all attached documents are searched for and uploaded to patients records.



• Distribute all referrals to the appropriate consultant or team member to triage. Ensuring that all referrals are received back within 24hrs.



• Update EPR and the E-Referral system as required when referrals are received back ensuring that patients are updated with the appropriate appointment details.



• Ensure that the E-Referral breach list is maintained on a daily basis and patients are contacted within 48hrs with an appointment date and time.



• Liaise closely with colleagues in all areas of the PAB (Patient Appointment Bureau), Clinical and administrative teams to ensure that all referrals are returned and actioned in a timely manner.



Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please viewOUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.





• In accordance to trust targets ensure that all referrals received into the department are logged on to the Electronic Patient Record system (EPR) ensuring an accurate data set is enhanced and maintained.



• Review the PTL and breach list every week to ensure that all patients are booked within the trust target. Inform where necessary any patient that fails to achieve these targets eg through repeated cancellations or shortage of capacity. Liaise with consultants and clinical lead, Team Leader and clinical unit manager to resolve access issues and additional capacity.



• Make new and follow-up patient appointments on EPR following established procedures ensuring that patients receive the date, time and any other relevant information about their appointment



• To provide comprehensive appointments service for all traditionally booked clinics, ensuring that capacity is fully utilised, highlighting any problems to the Team Leader.



• To assist in facilitating cover for colleagues on annual leave and absence to ensure a continued level of service across the services






This advert closes on Tuesday 19 Nov 2024

Proud member of the Disability Confident employer scheme

Are you looking to take your Executive Assistant career to the next level?

Are you ready to be part of a team of highly professional and motivated EAs in a role that offers career progression?

YES! Read on…

Oxford University Hospitals NHS Foundation Trust is seeking an Executive Assistant to support our Chief Nursing Officer. The primary focus of this Executive Assistant position is to enhance the Chief Nursing Officer’s effectiveness by providing proactive support. The role requires an enthusiastic and highly adaptable approach to working in a dynamic environment.

The successful Executive Assistant will be based at the Trust Headquarters at the John Radcliffe Hospital with the opportunity for some home working.

You will be part of a team of highly motivated EAs who each support a different Chief Officer but equally all support each other when needed. Personal resilience and the ability to engage with a wide range of internal and external stakeholders is vital.

This role offers a great opportunity for either an existing Executive Assistant or Personal Assistant to enhance their career by working with a Chief Officer at a world-renowned centre of excellence and one of the largest teaching hospitals in the UK. This role also offers the successful candidate the opportunity for career progression, by taking your transferable skills into a Business Manager or Project Manager position.

This is a fast-paced, demanding, yet highly rewarding role. Your main duties will relate to providing proactive support to the Chief Nursing Officer. This includes:
• Diary management
• Email management
• Meeting agenda preparations, transcribing and minute taking
• Understand the Chief Officer’s short, medium and long-term priorities and providing bespoke and flexible support as new priorities emerge.
• Working collaboratively with other EAs as necessary
• Working with key stakeholders (both internally and externally) on specific tasks and projects

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals: the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.


• Diary management: Manage Chief Officer’s diary, prioritising as appropriate to ensure the Chief Officer’s time is efficiently utilised.
• Understand the Chief Officer’s short, medium and long-term priorities and providing bespoke and flexible support as new priorities emerge.
• Email management: Draft correspondence on behalf of Chief Officer, track progress on incoming and outgoing email traffic.
• Receive and action correspondence and enquiries into the Chief Officer’s office and prioritise for action, draft correspondence
• Meeting agenda preparations, transcribing and minute taking.
• Trust Board & Council of Governors: Work alongside the Directorate Business Manager and Corporate Governance Team to ensure Chief Officer’s agenda items and associated presentations are delivered in a timely manner.
• Manage difficult conversations (at all levels) in a tactful yet confident manner; understand the importance of delivery and meeting tight deadlines.
• Proactively follow up on actions given to the Chief Officer and liaise with deputies/direct reports/teams to resolve.
• Be visible across the Trust to represent the Chief Officer.
• Project Management support on designated projects as assigned by the Chief Officer, ensure alignment on planning, implementation and communication across the Trust.
• Monitor and order IT and Office related expenditure as required.
• Deliver both formal and informal training in relevant administrative or business management systems and processes for a wide range of colleagues from a variety of backgrounds to enable the development of a culture of continuous improvement.
• Executive Assistant Team: Play an active role in the development and implementation of administrative procedures within the Executive Function to ensure that high standards are set and maintained.
• Work collaboratively to make the Executive Function/office an agile and cohesive working environment.
• Provide cover for peers as required to ensure coverage is maintained across the Executive Function.
• Act as an exemplary role model of ‘What good looks like’.
• Work with the communications team to ensure internal and external communications for the Chief Officer is fit for purpose and timely.
• Set up telephone/videoconferencing facilities for meetings, share technological advancements as necessary with the team and support the roll out of new technology.
• Raise stationery, furniture and purchase order numbers on Oracle as required and secure appropriate stock of stationery.
• Other adhoc duties as agreed with Chief Officer.


This advert closes on Monday 18 Nov 2024

Proud member of the Disability Confident employer scheme

An excellent opportunity has arisen to work with the Oxford Radiology Research Unit (ORRU) within Oxford University Hospitals NHS Trust as a Research Services Manager.We are looking for an enthusiastic Research Services Manager to deliver research studies and development in Radiology as well as coordinateresearch activities within our organisation that have a radiology component. This includes facilitating collaboration between departments and ensuring a quality service is provided to support over 300 research studies that use Radiology's services. Working for a service department in conjunction with research delivery is a unique opportunity to hone your operational skills across the research spectrum and the wider Trust.

ORRU has a vital role in leading and facilitating clinical and scientific research and development in all aspects of cross-sectional imaging. We ensure quality and provision of clinical trial services is in accordance with all relevant legislation, regulations and guidelines.

ORRU aims to create a future-orientated imaging department to realise the full potential of imaging data for early diagnosis, precision medicine and improved patient outcomes through development of novel biomarkers, minimally invasive techniques and informatics solutions.

The Research Services Manager is a critical role that will be based at the Churchill Hospital and responsible for line management duties across a friendly multi-disciplinary team of nurses, radiographers, administrators and data managers. You will be a highly motivated individual with excellent communication, organisational, and time management skills and must be able to demonstrate excellent teamwork, resilience and a real ‘can do’ attitude.

You should be familiar with research methodologies and data collection techniques as you will play a key role in delivering high quality support for research projects across OUHFT which are supported by the Radiology Research Unit. You will have strong project management skills and excellent interpersonal skills to collaborate across departments, ensuring projects are set up efficiently, to a high quality, and delivered on time. You will have knowledge of ethical considerations and regulations related to research and data collection.

You will oversee the budgeting process for research projects, including cost estimation, resource allocation, and expenditure tracking. In addition, you will have excellent communication, administrative and IT skills and supportive of new initiatives that align with the Trust's research strategy.

We will be delighted to answer any questions you may have regarding this exciting opportunity.

We look forward to reading your application!

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk



The Trust comprises of four hospitals - theJohn Radcliffe Hospital,Churchill HospitalandNuffield Orthopaedic Centrein Headington and theHorton General Hospitalin Banbury.

This post is part of the Oxford Radiology Research Unit (ORRU) at Oxford University Hospitals NHS Foundation Trust. The key functions of this role are:
• Trial Set-Up & Initiation
• Trial Management
• Data Management
• Clinical trial monitoring & safety
• Audit & inspection
• Policy and process development
• Communication & relationship building
• Education & development
• Managing people & resource

Please see the Job Description for a detailed overview of responsibilities under these headers.


This advert closes on Sunday 17 Nov 2024

Proud member of the Disability Confident employer scheme

Safeguarding Administration Officer

This is an opportunity to join the Safeguarding Team based at the John Radcliffe Hospital in Oxford . The post will require you to be the administrator for the Safeguarding Team with a focus on Safeguarding Children.

This is an essential role for a dynamic motivated person to work with the team to ensure information is shared with partner agencies and support is in place for families and staff.

Flexibility, problem solving skills, a confidential approach and a desire to make a difference are all vital for this role.

Do you have excellent administrative, organisational and communication skills and an ability to work on your own initiative and maintain a calm approach under pressure? If this is you, we would like you to join our friendly team.

The successful candidate will need to have excellent information technology (PC/keyboard) skills and a working knowledge of all of the main Microsoft packages is essential.



To provide high-quality, comprehensive and professional administrative support to the Safeguarding Children and Adult Team.
To support the maintenance of a consistent level of Liaison between the Oxford University Hospitals NHS Foundation Trust and the community which will include liaison with Social Care, Community Professionals and the MASH. This will require the post holder to work independently at times.
To efficiently complete the assigned tasks and deal with all information in a sensitive, confidential manner.
To assist in implementing any new or further systems to provide an equitable service across Oxfordshire and out of area other counties where required.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

You will work as part of a friendly, dynamic team to help safeguard children and adults.

1. To provide an accurate and consistent service to the Safeguarding Department, completing all assigned tasks in a timely manner.
2. To be confident in communicating through email, telephone and in person, and be able to deal with difficult situations calmly and sensitively.
3. To develop and maintain strong, professional working relationships with other members of the team, as well as departments throughout the Trust as necessary to ensure delivery of a robust service.
4. To display excellent verbal and written communication skills, using understanding and compassion when communicating with staff or other professionals who may be distressed, hard of hearing or whose first language is not English.
5. Collect daily data on safeguarding attendances to the Emergency Department or admissions across the Trust. Interpret and enter this data onto the database and ensure back up.
6. In conjunction with the Safeguarding Nurses, review the reason for all visits in line with the agreed referral criteria and contact the appropriate Health or Social Care professionals.
7. Check the databases and electronic systems to help ascertain vulnerable adults and children and any professional involvements.
8. Ensure prompt onward referrals are made to the appropriate community services by providing reports and relevant information to health professionals by email or via a telephone call if the matter involves Social Care or requires urgent intervention.
9. Manage and maintain the Safeguarding databases and develop new systems in line with the changing needs of the service.
10. Update individual patient records on the Trust Electronic Patient Record (EPR) to clarify what action has been taken.
11. Respond promptly to any referrals that are received via the Safeguarding Adults Team where children may be involved. Take any necessary action to share relevant information with Oxford Health and Social Care professionals and update EPR.
12. Prioritise and process DoLS applications and forward to the relevant agency promptly.
13. In the absence of senior staff, take responsibility for referring cases of concern to other relevant professionals. This may include referrals to outside agencies.
14. Maintain and record information and statistics with regard to strict confidentiality. Respond to requests for data when required within the Trust Information Governance procedure.
15. Monitor attendances for any instances of regular attendance or themes.
16. Assist in ensuring that the Child Protection, Children We Care For and children known to the Youth Justice and Exploitation Service lists are maintained and updated on the shared drive and that an alert ‘Flag’ is added or removed appropriately and in a timely manner.
17. Assist in responding to Initial Child Protection Conference invites and record on EPR and the database. Check invitation responses are kept up to date.
18. Assist in uploading Domestic Abuse Reports involving pregnant women onto the relevant patient record and advising the appropriate Community Midwifery Team.
19. Carry out photocopying, scanning and other admin duties where required.
20. Help manage and respond to shared email accounts.
21. Receive incoming telephone calls and respond to enquiries in a timely and appropriate manner.
22. Attend and contribute to daily team meetings. Take notes/minutes of meetings as required by the department.
23. Obtain medical records as required and track them appropriately.
24. Work independently and as part of the Safeguarding Team. To prioritise and organise own workload, being proactive in offering support to the rest of the Safeguarding Team.
25. Cover duties of admin staff and provide cover during times of staff shortage or absence to ensure provision of an effective service.
26. Adhere to and monitor your own statutory and mandatory training as set by the Trust and assume your own responsibility with regard to health and safety.
27. To have a clear understanding of the processes involved in the role, keeping abreast of current Trust policies and procedures to ensure correct implementation of these processes and reporting any failures in the system to the relevant person.
28. To provide ad hoc administrative support, including undertaking duties not specified in this job description as required by the line manager to assist with the general needs of the department.


This advert closes on Monday 18 Nov 2024

Proud member of the Disability Confident employer scheme

EXPANSION TO MANAGEMENT TEAM

Previous applicants need not apply

We have an exciting opportunity for a committed individual looking to further their NHS career.

We are looking for an organised individual with excellent communication skills, to join our fast-paced, administration team. The successful candidate will have an energetic approach to the workplace. They will ideally have experience of supervising non clinical staff, co-ordinating an admin team, and will work in close partnership with their clinical colleagues.

For more information or to arrange an informal visit please contact Philippa Mummery on 07974152554.

With other senior staff, effectively manage and take an active role in the continual development of the administration support within the Clinical Genetics department ensuring that appropriate and full administrative support is provided and full utilisation of staff at all times across the service.

The post holder is responsible for effectively managing the smooth operation of the administration support service and ensuring that outpatient referral targets waiting times and Trust and local targets are met in line with protocols and procedures are met at the Nuffield Orthopaedic Hospital in a consistent and timely manner. The post holder will ensure that the processes in place fully to support modernisation initiatives such as digitalisation of the service. As such the team will liaise closely with Health Care professionals, managers, secretaries and pathway administrators both within and outside the organisation as well as patients and relatives.

The post holder will be responsible for the supervision, training and development of staff in the Clinical Genetics secretarial team within the framework of their individual Personal Development Plans (PDP).

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Staff Management:
• To be responsible for the line management of the Clinical Genetics Secretariat and admin team, providing first level EPR support, ensuring that adequate cover is provided in all areas of activities.
• To be responsible for the daily management and supervision of staff, monitoring sickness, and arranging cover for annual leave, in accordance with Trust policies.
• To develop a personal development plan (PDP) with staff and to ensure training and development needs are adequately met. To evaluate staff performance against PDP’s, taking appropriate action to ensure that staff abilities and aptitudes are developed and potential maximised.
• To allocate work for staff and to complete monthly sickness/salary return.
• To ensure that high standards of data quality are achieved, through implementing clear and robust procedures for staff to follow and identifying training needs and implementing training and development plans for staff accordingly.
• To manage recruitment, selection and training of all new staff within the team.
• To coordinate induction meetings for all new Clinical Genetics secretariat staff and admin team and act as contact for all induction queries.






• To take an active role in the training and development of other A&C staff within the wider A&C teams.
• To be responsible for the introduction and putting into practice of new or revised leave policies/procedures.
• Responsible for the regular audit of sick leave for the Clinical Genetics secretariat and admin team.
• To organise and conduct annual appraisals for the Clinical Genetics secretariat and admin team. Type appraisals on ELMAS and obtain agreement with appraises.
• To compose and maintain personal files for the Clinical Genetics secretariat and admin team and maintain as confidential.
• To monitor and maintain standards of performance of staff, using the Trust’s counselling and disciplinary procedures where appropriate.
• To implement performance and management policy in relation to staff disciplinary management.
• To be an EPR super user and be actively involved within the training of EPR within the Department.
• Attend daily huddle and monthly A&C, Governance and Business meetings.





ADMINISTRATION SYSTEMS
• Use of EPR, Health Roster, First Care and NEP Fusion.
• To work with clinicians and other managers to ensure all appropriate admin work is completed in a timely manner using systems mentioned above.





GENERIC RESPONSIBILITIES:
• To act as the first point of contact for written and telephone enquiries on Clinical Genetics admin matters for patients, their relatives, the call centre, outpatient’s, medical secretaries, consultants, and junior medical staff. To deal with telephone contact with members of the public appropriately and sensitively in situations which may be stressful for both the patient and the staff member involved.
• Development and implementation of new or revised administration policy and procedures.
• Taking and relaying as appropriate, telephone enquiries and messages, using initiative and prioritising skills when disseminating information.
• To assist the Clinical Unit Manager and Patient Access Manager in the writing of reports and documents.
• To work closely with the Clinical Unit Manager and Outpatient Access Manager by undertaking and assisting project management directly related to the Department. This role will require analytical skills as well as being a capable communicator with excellent organisational ability.
• To use knowledge and experience to offer help and advice when requested.
• To act as role model.
• To carry out surveys/audits as requested.
• To ensure that patient case notes are correctly maintained by all staff and that high quality standards are maintained at all times and tracked appropriately using the relevant software.
• To manage the information flows between the Clinical Genetics Secretariat and the Waiting List office.
• To receive and make telephone calls and take appropriate action/discuss with appropriate staff maintaining a friendly, professional and courteous manner at all times. These conversations can often be of a distressing nature.
• Maintaining physical and electronic filing systems as well as other general ad hoc office management procedures.
• Must exercise judgement to analyse and resolve problems.
• The post holder is required to work unsupervised and is expected to plan and organise his/her own time.
• Provision of information and advice to patients and relatives about admissions and appointments exercising judgement when dealing with patient enquiries; analyse and resolve patient problems.
• Be responsible for communicating cancellations to all relevant parties with the reasons for cancellation including patients and relatives.
• Provide a courteous and responsive assistance to Clinicians and other Trust personnel and to those visiting the Trust from outside agencies.
• Will be asked to show flexibility should the need arise in covering for other personnel when on leave/sickness etc.
• Must at all times respect the confidentiality of all electronically stored information and written data, particularly where it relates to patients.
• Is required at all times to carry out their individual responsibilities with due regard to the Trust Equal Opportunities and to take reasonable care of his/her own health and safety and that of any other person(s) who may be affected by his/her acts of omission. With particular reference to Trust Health and Safety Policy notes.
• Attend weekly Clinical Unit Meetings.
• Attend weekly meetings with Patient Access Manager
• Attend monthly A&C meetings

This job description is written in the knowledge that it is not exhaustive and will be subject to review as the needs of the department change or annually as required. The job description does not form part of the contract of employment.

An annual performance review would be expected in this post with feedback provided to both the manager and the employee on working practices and relationships as well as discussing future aims and objectives.


This advert closes on Sunday 17 Nov 2024

Proud member of the Disability Confident employer scheme

To support and contribute to the effective provision of a high-quality Occupational Health and Wellbeing Service as part of the Centre of Occupational Health & Wellbeing Service (COHWB). The post post-holder will have day to day responsibility for Occupational Health Clinics and a designated caseload and will be expected to provide employees with a comprehensive and confidential OH Service. COHWB provides services to the staff of the Trust and to external organisations.

Supporting and managing the junior members of the team to achieve the agreed objectives for the service.



Occupational Health Adviser will be able to:



· Support the protection and promotion of the health and wellbeing of current and prospective employees, and those from contracted and other organisations as per Trust arrangements.

· In accordance with Trust / Department policy and procedures, to deliver OH clinical activity such as, Pre-placement health clearance activity, and risk management & exposure related advice and intervention. The post -holder may be asked to support the service with management referral consultation and reporting.

· As an Occupational Health Adviser, provide evidence-based opinion, intervention and guidance to Trust management and partner organisations to support their line and risk management responsibilities, assist in safeguarding against risks arising from work and the working environment and to influence the application of safe and healthy work practices.

· Take responsibility for specific areas of occupational health service delivery and actively promote the work of the OH service by acting as a key link for managers and HR to named clinical programme groups or external clients.

· Support the OH Nurses, OH Technicians, Office Manager and Administrative Staff, and others as appropriate.

Within levels of competence, deputise for the Senior Occupational Health Adviser in their absence

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

Occupational Health Adviser will be able to:



· Support the protection and promotion of the health and wellbeing of current and prospective employees, and those from contracted and other organisations as per Trust arrangements.

· In accordance with Trust / Department policy and procedures, to deliver OH clinical activity such as, Pre-placement health clearance activity, and risk management & exposure related advice and intervention. The post -holder may be asked to support the service with management referral consultation and reporting.

· As an Occupational Health Adviser, provide evidence-based opinion, intervention and guidance to Trust management and partner organisations to support their line and risk management responsibilities, assist in safeguarding against risks arising from work and the working environment and to influence the application of safe and healthy work practices.

· Take responsibility for specific areas of occupational health service delivery and actively promote the work of the OH service by acting as a key link for managers and HR to named clinical programme groups or external clients.

· Support the OH Nurses, OH Technicians, Office Manager and Administrative Staff, and others as appropriate.

Within levels of competence, deputise for the Senior Occupational Health Adviser in their absence

See attached job description and person specification for details of the


This advert closes on Sunday 17 Nov 2024

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen for a Ward Clerk to join the Specialist Surgery team. We cater for a variety of specialities including Plastic reconstructive surgery, ENT, Ophthalmology and Maxillofacial surgery. Our friendly department consists of a 30 bed mixed ward and a day surgery unit for elective and emergency surgery and GPRU and HAPI clinics.

The post holder will need to have administrator and have good communication skills. You will need to be organised and have an ability to manage time effectively. You will need to have experience with patient management systems and be prepared to undertake further training as required.



The role will involve meeting and greeting patients and their families arriving on both reception areas, inputting patient details onto the patient administrative system, requesting and tracking patient notes, scanning notes, taking telephone calls, admitting and discharging patients on the patient management systems.

The successful post holder will play a vital role in ensuring clerical and administrative support if maintained and upheld in Specialist Surgery in-Patient. The post holder expected to have good interpersonal skills and communicate with the multi-disciplinary team. You will be working very closely with the nursing team in general and specifically, provide administrative support to the senior nurse team.

Previous experience would be advantageous, but full training on the hospital systems will be given.



Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

For more information about the job position, please speak to Hollie Lord, or read the job description.


This advert closes on Sunday 17 Nov 2024

Proud member of the Disability Confident employer scheme