Total 3 Director/C-Level Finance / Banking / Insurance job vacancies in Norwich, NR1 2DH

Fixed term contract/ secondment opportunity until 26th March 2026

The Norfolk and Norwich University NHS Foundation Trust is on a digital journey. Since 2018 we have been systematically developing our digital infrastructure, teams and strategic project portfolio to drive us and our system towards an enhanced digital future. We understand that everything we do in information management and technology is critical to underpinning our trust vision, to provide the best care for every patient.

Our digital strategy sets this out clearly and the next step is for us to move from paper to a core electronic patient record. This project is underway and is scheduled to go live in 2026. Our project will see us deliver a single instance of an electronic patient record across our acute hospital collaborative, meaning there will be one acute patient record for all the hospitals in Norfolk.

We know that to achieve success we need great leadership, and we have an opportunity for the right candidate to lead our digital team at the NNUH on this journey. Reporting directly to the executive CDIO, you will ensure that the information management and technology function is well-led and effective during a time of challenge and change.

If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.

Assist in developing, refreshing and delivering a Digital Health Strategy focused on maximising the advantages to the Trust of national and local objectives. This role will be responsible up to Board Level to ensuring that all systems and ways of working using digital technology are effective.

Contribute to the planning of all digital health projects and other Trust-wide projects where appropriate.. Work with departments to ensure their business and digital health requirements are understood and are incorporated into future systems implementations. Keep up-to-date with new technology developments to identify opportunities for the Trust and ensure subcontractors offer these advances. To develop and implement an appropriate people strategy for digital, staffing structure, skills base and succession plan to underpin the delivery of the Trust’s strategy.

Develop and maintain relevant policies and procedures and monitor compliance and communicate these to Trust staff. Provide the Trust’s digital health “voice” and act as ambassador for digital health, promoting the benefits of digital health within and outside the Trust. To ensure all information governance guidance is applied and adopted in line with national best practice in order that the Trust achieves the required standards as agreed by Monitor or other independent regulator.



Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
• Assist in developing, refreshing and delivering a Digital Health Strategy focused on maximising the advantages to the Trust of national and local objectives. The strategy will concentrate on the major new systems areas but will also guide the transition from current central and departmental systems to a new, unified platform and strengthen and develop the robustness of the underlying infrastructure.
• Plan, lead and deliver the implementation of replacement of technology and digital systems, clinical, administrative, operational software and related systems. This role will be responsible up to Board Level to ensuring that all systems and ways of working using digital technology are effective, as any impact may severely impact on patient care and how staff manage patients.
• Manage subcontractors and other relevant suppliers ensuring services and supplies are made in accordance with the contracts in place and negotiating and developing new contracts.
• Contribute to the planning of all digital health projects and other Trust-wide projects where appropriate. This will include the Trust’s Digital Strategy and the part that NNUH has in working with the other Acute providers in Norfolk and Waveney and all partners in the Integrate Care System.
• Work with departments to ensure their business and digital health requirements are understood and are incorporated into future systems implementations.
• Keep up-to-date with new technology developments to identify opportunities for the Trust and ensure subcontractors offer these advances.
• Communicate with wide strata of stakeholders about Digital Health and events that have a digital element. This can include sensitive workforce implications, healthcare provision, Major Incident Management or political sensitivities. Successful candidate will be able to distil what is often complex technical language and concepts into ‘plain English’ to ensure the message is communicated effectively.
• Develop and maintain relevant policies and procedures and monitor compliance and communicate these to Trust staff.
• Provide the Trust’s digital health “voice” and act as ambassador for digital health, promoting the benefits of digital health within and outside the Trust.
• To ensure all information governance guidance is applied and adopted in line with national best practice in order that the Trust achieves the required standards as agreed by Monitor or other independent regulator.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.




This advert closes on Sunday 10 Nov 2024

A Vacancy at Norfolk Community Health and Care NHS Trust.


The Clinical Quality Director is a senior leadership post with the remit to lead the quality agenda on behalf of NCH&C. There are 2 exciting opportunities as Clinical Quality Director in either North Norfolk area (North Place) or the West Norfolk area (West Place). You will become part of a high performing place team, as well becoming part of the Nursing and Quality Directorate, influencing and leading trust-wide quality improvement and strategic projects.

Please state at time of application your role location preference.

The Clinical Quality Director post works in collaboration with the Operational Director and the Clinical Leads for the Primary Care Networks. The post holder is responsible for ensuring the delivery of all elements of the quality agenda, including risk and patients safety in Place. The next twelve months will offer a number of challenges and opportunities, engaging and working in collaboration both internally and with the ICB and ICS. The aptitude to influence in these critical but exciting developments will be a significant skill requirement for the post holder.



Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

The post holder will work across the operational area to provide professional advice and guidance, including support with supervision and clinical leadership within the operational area and the wider Nursing and Quality Directorate.

Lead, coordinate and implement the clinical quality, safety and governance agenda across one of five operational areas within NCH&C. This includes professional leadership, professional development, training and education. The post holder will lead the Trust to deliver the quality agenda to include, safety, clinical effectiveness, patient experience, quality improvement.
Lead the safeguarding children and adult safeguarding agenda within the operational area, supported by named subject matter expert. Lead Quality Improvement initiatives within the operational area and work with other CQDs in other operational areas to embed joint quality improvement initiatives across the organisation. Provide clinical leadership for the Locality, working in partnership with the Operational Director to ensure the delivery of safe, effective services for the operational area.
To be the lead for the Place on infection prevention and control (supported by named subject manager expert), safe staffing, clinical audit, patient experience and engagement. To ensure the developing and monitoring of action plans, ensuring learning from incidents takes place. To
lead the locality’s SI process and complaints process.
To work with members of the Senior Leadership Team to formulate and ensure the delivery of the Trust corporate strategies, clinical strategy and operational business plan. Work across the operational area to provide professional advice and guidance, including support with supervision and clinical leadership within the operational area and the wider
Nursing and Quality Directorate. Lead on behalf of the operational area the development of a joint clinical strategy, working closely with partners within the local PCN to achieve this. Ensure that professionals contribute to and influence business and service planning and developments.
Actively promote modernisation and new ways of working activity across the operational area.
To lead on a trust wide initiative for the organisation such as safe staffing, dementia, falls, as determined by the Director of Nursing and Quality.
The post holder will lead teams to deliver the required outcomes of the long term plan, relating to quality.
Be part of the senior staff on-call rota system.


This advert closes on Wednesday 17 Jul 2024

Proud member of the Disability Confident employer scheme

DUTIES AND RESPONSIBILITIES Management Support Provide accurate, prompt and efficient administrative support to the Executive Director(s) and Trust Management team, which may include supporting the production of presentations / spreadsheets and reports, arrangement of meetings, liaising with senior staff in external organisations, maintaining a high level of confidentiality, sensitivity and professionalism. To support budgetary responsibilities for the Executive Director(s) including procurements and requisitions. Check expenses claims. Diary and email management for the Executive Director(s) to include appointments / meetings, and regular commitments. To assist in organising and prioritizing the workload of the Executive Director(s) as required and directed. To manage room bookings, organize travel, accommodation, catering and setting up of media equipment and preparing delegate packs for meetings. Support Committee meetings as required, support associated groups and key Trust meetings with external partners, working with the Chairs and executive leads to formulate agendas, workplans, paper review and send out, minute taking etc. Provide support to executive meetings with local partners and with NHSE. Act as an effective channel of communication between the Executive Director(s) and the rest of the organisation. Input into a variety of different systems such as Oracle, e-expenses, ESR on behalf of the Executive Director(s) and team (while abiding by Information Governance and IT Security requirements). Demonstrate office systems and department requirements to new starters. Support the Executive Director(s) with emergency planning and business continuity as required, such as managing on call rotas. To act as Loggist. To programme regular executive director site visits, maintaining the feedback reports and associated database. Communication Act as the first point of contact for the Executive Director(s), dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate, maintaining an efficient message system. The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders on behalf of the Executive Director(s), including service users and carers, Governors, clinicians and senior leaders across the Integrated Care Boards and Partnerships. Answer telephone calls, taking messages and passing on accurately and timely to the relevant person. Manage complaints calls and letters from service users, carers and the wider public, MPs and other stakeholders etc, dealing with sensitive and complex information, maintaining a calm and pleasant manner when referring the complainant to others as appropriate. Liaise internally and externally in a professional manner providing relevant and timely information. Manage confidential and sensitive information. Ensure self and other staff maintain a clear code of conduct and high standards of customer service in terms of dignity, respect and excellent customer service to all customers, internal and external. Service Development Participate in ongoing audits, research and service development as directed by line manager. Assist in relation to developing policies and procedures as directed. Knowledge & Training Maintain own professional development portfolio and participate in appropriate training programmes, including annual attendance for mandatory training. Knowledge of administrative procedures, project management or information analysis. Trained to high level on minute taking and administration of meetings. General Ensure the workload of self / team is prioritised to ensure patient safety and meet quality standards. Ensure confidential and business sensitive information is managed, retained and stored in line with Trust policy and legislation in an efficient and effective manner. Ability to work on own initiative and unsupervised and organise own workload with minimal supervision Working to tight and often changing timescales. Using set procedures, in line with legislation and policy, to undertake administrative and secretarial functions. To attend and contribute to all internal / external meetings relevant to the post. Develop and maintain databases required by job. Maintain and develop administrative and information systems and resources. Provide and organize and evaluate data as directed. Provide cover across the other administrative staff during holidays and sickness. Support training and induction of new and existing staff and participate in the recruitment process of support staff Ensure that general office supplies are ordered and maintained. Responsible for sorting all incoming post and ensure distribution to the relevant teams/individual and to ensure that all outgoing post is documented. Promote the image of the department, checking that notices and leaflets are up to date and well presented. Liaise with maintenance departments as delegated by line manager regarding buildings and general maintenance. Liaise with ICT departments as delegated by line manager regarding problems and faults with electronic equipment etc. Photocopying and word processing documents, letters, emails and minutes and reports when required. Postholder must have a standard level of keyboard skills and able to use Microsoft Office programmes etc. Operate a flexible approach to work and encourage other staff to do so; be adaptable to change and able to work as a team across the secretariat. Support Human Resources in completing relevant forms for the Chief Strategy, Improvement and Partnerships Officer, taking minutes for confidential meetings as appropriate. Undertake any other appropriate tasks as requested by line management in order to meet the needs of the service and in line with the Trust strategy.