The NHS is changing. More emphasis on community-based care means there’s never been a better time to join us.

We are looking for an enthusiastic and adaptable Project Manager to join our professional team.

We’re a close team but we’re never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from you.

Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That’s where you come in.

We’re always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is an important one as you’ll be using your knowledge, experience and expertise to provide support to our hard-working frontline NHS teams.

We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn’t a requirement for this role you’ll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.

The challenges come thick and fast in this role but you’ll know that your input is contributing to the excellent experience our patients and service users have every day.

Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

See where you can go with KCHFT career pathways

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community differencehere.

Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.


This advert closes on Friday 25 Oct 2024

Clinical Deputy Manager Location: Larkrise Care Centre, Banbury, Oxfordshire Pay rate: £47,407 per annum Contracted Hours: Full time 37.5 hours per week Shift times: 8:30am - 5:00pm Monday-Friday ABOUT THE ROLE Are you a passionate Deputy Home Manager, with an active NMC pin, motivated and driven to make a difference? Can you combine your exceptional care skills with the commercial acumen needed to manage occupancy levels, care standards and your team in the home? As Clinical Deputy Manager, you’ll support the Home Manager with the management of the Home. Specifically, you’ll be responsible for rota planning, employee recruitment and both induction and mandatory training, ensuring that the clinical needs of our residents are recognised, assessed and met where possible. You’ll also monitor and manage individual employee performance to ensure standards are upheld, addressing any issues
as they arise through the appropriate channels. In return we’ll provide opportunities for career development and training to support your personal growth, all delivered in a nurturing, engaging and rewarding environment. Larkrise Care Centre is located in a quiet street in Banbury and offers compassionate, individualised residential, dementia and nursing care for up to 60 residents in calm, friendly and comfortable surroundings. The specialist home environment incorporates a number of features that promote reminiscence as therapy and enhance the quality of life of people living with dementia. uality Commission ABOUT YOU You’ll have a Level 3 Diploma in Health and Social Care (or equivalent) and be willing to work towards Level 4 or 5. In addition, you’ll have experience in a senior or team leader nursing role within elderly care with an active NMC PIN. You’ll have previous
management experience in a multi-disciplinary care setting with a willingness to roll your sleeves up and work as a proactive team member, together with some marketing and finance experience to help grow occupancy and manage costs. Alongside this, you’ll have excellent communication skills with the ability to manage multiple priorities effectively and will be committed to promoting and developing the highest standards of care. AND IN RETURN The Trust is a great place to work; we’ve been providing care for almost 1,000 years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in. Therefore, we offer a great range of benefits, including a competitive salary, training and development. Alongside keeping our colleagues safe with PPE and daily testing
Here are some of the other benefits you’ll enjoy as a valued member of our team: * 30 days holiday (including Bank Holidays) * A Company pension * Life assurance * Fully funded renewal of your NMC PIN * Payment of Tier 2 visa application fee for eligible nurses * Free uniform * Free DBS * Access to our Employee Assistance Programme * Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more If you think you have the right skills and attitude to deliver the highest quality of care for our residents as a Deputy Home Manager, Nursing, within our care homes, then you could be next to join us. So, apply and get your career started with us today. We reserve the right to close this role before the closing date, with no advance notice. We do encourage you to complete an application as soon as possible if interested.

The NHS is changing. More emphasis on community-based care means there’s never been a better time to join us.

We are looking for an enthusiastic and adaptable Admin Team Leader to join our professional team.

We’re a close team but we’re never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from you.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That’s where you come in.

We’re always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is an important one as you’ll be using your knowledge, experience and expertise to providesupportto our hard-working frontline NHS teams.

We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn’t a requirement for this role you’ll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.

The challenges come thick and fast in this role but you’ll know that your input is contributing to the excellent experience our patients and service users have every day.

Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

See where you can go with KCHFT career pathways

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community differencehere.

Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.


This advert closes on Sunday 15 Sep 2024

Can you ensure the safety and compliance for our academy?

The University of Brighton Academies Trust is seeking a qualified, skilled and professional Safety and Compliance Manager to promote, develop and establish a positive safety culture within its professional services teams and academies to meet its legal requirements in terms of Health, Safety and Compliance. The postholder will take responsibility for operational matters relating to Health and Safety Planning and Management and contribute to the Estates & Facilities Management Strategic plan.

The post holder will report to the Director of Estates & Facilities Management and will be the primary point of contact for all Health, Safety and Compliance matters. The postholder will be responsible for effective day to day operational support, management, monitoring and development of Health and Safety for 15 Trust academies and Central Service Teams and their locations.

The role includes the use of CAFM software to connect service users and to improve efficiencies. The postholder will have a proven background in Health and Safety Compliance with excellent management skills to develop, drive and guide our central and academy teams.

The successful applicant will be experienced at developing a positive Health and Safety Culture within a multi-site organisation, achieving high standards of health and safety management and have the maturity to build strong relationships with academy staff and their respective teams to implement, monitor and review ways of working to successfully meet these standards. They will have responsibility for all operational elements of health and safety management across the Trust.

The Estates & Facilities Management team is committed to maintain and improve the learning environment, creating a warm, safe and welcoming space that supports pupil and staff development. As a team we bring together an array of different skills and share a commitment to ensure that the estate makes a positive contribution to educational outcomes for all our pupils and students.

The post holder will be expected to work out of academy locations across the Trust and utilise Hastings Innovations Centre as a base location. There is an expectation for the candidate to travel between academies as and when required for which a mileage allowance is provided.

We truly value the experience, dedication, and commitment of all our employees and believe in the power of motivated and happy staff. This is why we seek to enrich and reward our employees wherever we can, by offering a wide range of exciting and useful employee benefits. These include:

Automatic pay increments
High quality continuous professional development and support for your career progression
A strong commitment to your health & wellbeing including; onsite Wellbeing Champions, designated Mental Health Ambassadors, flexible working opportunities from Day 1, and Employee Assistance programme
Generous public sector pension scheme
Discounts on retail & travel
Cycle 2 Work scheme
Charity giving
Annual leave entitlement above statutory requirement

As the largest Multi-Academies Trust in Sussex, we are a close-knit family of schools committed to achieving ambitions, delivering excellence, and nurturing potential. Sponsored by the esteemed University of Brighton, we provide high-quality learning experiences for our pupils.

Our success is a result of the dedication and expertise of our staff and central teams, creating vibrant places of learning that ignite curiosity and foster a lifelong love of education. Together, we aim to inspire our children and staff to flourish and achieve their best.

At the heart of everything we do are our pupils. We believe that learning should be exciting, engaging, and fun – an adventure where curiosity is celebrated, and creativity is encouraged. We strive to create an environment where each child feels inspired and supported, enabling them to discover their unique talents and interests.

Our commitment
The University of Brighton Academies Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are subject to an enhanced DBS check. This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013, 2020 and 2023. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children. Further information is available here: Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975 - GOV.UK (www.gov.uk)

We welcome applications from all members of the community.
The Trust is proud to be part of the government’s Disability Confident scheme which underpins our staff and volunteer recruitment practices. If you would like any support or assistant at any stage of the recruitment process please let us know, by contacting us by email to recruitment@brightonacademiestrust.org.uk.

Find out more
To have an informal discussion about this role please contact Darren Setters, Director of Estates & Facilities Management d.setters@brightonacademiestrust.org.uk

Please apply today.

Key dates
Closing date: 18 August 2024
Interview date: 23 August 2024
Proposed start date: TBC

Proud member of the Disability Confident employer scheme

Can you provide a professional and effective facilities management service for our academy?

The Estates & Facilities Management team are looking to appoint an experienced Building Services Manager who can confidently communicate with our stakeholders and lead on the delivery of building services to our academy partners.

This is an exciting opportunity for a dynamic self-starter who is used to working in a busy team but with minimal supervision, in the delivery of our estate’s management services.

As a new role the postholder will need to be able to see the ‘bigger picture’ and be solution focused as they will be influential in the evolution of building services across the trust and the ongoing development of associated services.

This includes the use of CAFM software, the procurement and management of planned maintenance contracts, the development and implementation of key processes and systems.

It is essential you have experience of being directly responsible for procuring and managing multiple service contracts.

The role will be offered on a hybrid arrangement with part office/part home working with additional travel to our academies (approx. 1 day per week).

We truly value the experience, dedication, and commitment of all our employees and believe in the power of motivated and happy staff. This is why we seek to enrich and reward our employees wherever we can, by offering a wide range of exciting and useful employee benefits. These include:

Automatic pay increments
High quality continuous professional development and support for your career progression
A strong commitment to your health & wellbeing including; onsite Wellbeing Champions, designated Mental Health Ambassadors, flexible working opportunities from Day 1, and Employee Assistance programme
Generous public sector pension scheme
Discounts on retail & travel
Cycle 2 Work scheme
Charity giving
Generous annual leave entitlement

As the largest Multi-Academies Trust in Sussex, we are a close-knit family of schools committed to achieving ambitions, delivering excellence, and nurturing potential. Sponsored by the esteemed University of Brighton, we provide high-quality learning experiences for our pupils.

Our success is a result of the dedication and expertise of our staff and central teams, creating vibrant places of learning that ignite curiosity and foster a lifelong love of education. Together, we aim to inspire our children and staff to flourish and achieve their best.

At the heart of everything we do are our pupils. We believe that learning should be exciting, engaging, and fun – an adventure where curiosity is celebrated, and creativity is encouraged. We strive to create an environment where each child feels inspired and supported, enabling them to discover their unique talents and interests.

Our commitment
The University of Brighton Academies Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are subject to an enhanced DBS check. This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013, 2020 and 2023. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children. Further information is available here: Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975 - GOV.UK (www.gov.uk)

We welcome applications from all members of the community.
The Trust is proud to be part of the government’s Disability Confident scheme which underpins our staff and volunteer recruitment practices. If you would like any support or assistant at any stage of the recruitment process please let us know, by contacting us by email to recruitment@brightonacademiestrust.org.uk.

Find out more
For further information about this opportunity please download the attached job description and personal specification, and view our candidate pack here: Candidate Pack
To arrange a visit or to have an informal discussion about this role please contact Darren Setters, Estates and Facilities Director on d.setters@brightonacademiestrust.org.uk

Please apply today.

Key dates
Closing date: 18 August 2024
Interview date: 23 August 2024
Proposed start date: By arrangement

Proud member of the Disability Confident employer scheme

Care Leader Location: Townsend House, Headington, Oxford Pay rate: £14.95 per hour plus NVQ enhancements and weekend working enhancements available Contracted hours: 13 hours per week Shift Pattern: Week 1: Tuesday 08:00 16:00 – Paper day Friday 06:445 – 14:15 Week 2: Sat and Sunday 06:45 – 14:15 Week 3: Friday 06:45 – 14:15 Week 4: Sat and Sunday 14:00 – 22:15 ABOUT THE ROLE Are you an experienced carer or senior carer with the passion to make a difference? Can you lead a small team of people to deliver outstanding care to our residents, whilst encouraging them to always do their best? Our care teams make a real difference every day and your professionalism, teamed with kindness and compassion, will be at the core of everything you do. Supporting the Home Manager, and leading a team of carers, you’ll be responsible for planning and implementing the kind of
care that will give our residents a real sense of security, dignity, and independence. You’ll ensure care plans are regularly reviewed through continuous assessment, planning, implementation and evaluation. You’ll be able to manage your time between supporting your team effectively and ensuring the wellbeing of our residents. In return we’ll provide opportunities for career development and clinical training to support your personal growth, all delivered in a nurturing, engaging and rewarding environment. Located in the Headington area of Oxford is Townsend House, offering compassionate residential, early-stage dementia and respite care for 45 residents. AND IN RETURN The Trust is a great place to work; we’ve been providing care for almost 1,000 years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we
make into our residents, colleagues and the care homes we live and work in. Therefore, we offer a great range of benefits, including a competitive salary, training and development. Alongside keeping our colleagues safe with PPE and daily testing Here are some of the other benefits you’ll enjoy as a valued member of our team: * 30 days holiday (including Bank Holidays) * A Company pension * Free uniform * Free DBS * Higher rates of pay at weekends * Access to our Employee Assistance Programme * Care Worker Charity membership for well being and financial aid * Refer a Friend scheme rewarding you up to £1000 for every recommendation you make who successfully starts working for us * Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more ABOUT YOU You’ll have previous experience of working in a residential care setting
with a NVQ Level 3 Diploma in Health & Social Care, or you’ve achieved NVQ Level 2, and you’re prepared to study for NVQ Level 3. You might have previous supervisory experience, like delegating tasks, supporting inductions for new starters and 1 to 1s but this is not essential. What is important is you are a positive role model, with excellent communication skills and a natural ability to get along with others. A supportive individual, able to motivate others to deliver the best possible care to our residents at all times. Alongside being confident taking charge and being able to use your own initiative to resolve problems and deal with queries. If you think you have the right skills and attitude to deliver the highest quality of care for our residents as a Care Leader within our care homes, then you could be the next to join us. So, apply and get your career started with us today.

We have a rare opportunity to develop your leadership and managerial skills as Clinical Operational Manager for our Home Enteral Nutrition and Oncology Dietetics Teams.

You will have managerial and clinical experience at band 7 level which you will build on to lead and manage both teams through their next phase of development.

The role requires at least 30 hours, and is available up to 37.5 hours across Monday to Friday. We are able to support flexible working options.

There is an adult directorate on-call element. Strong relationships exist with neighbouring Trusts and enteral feeding contract suppliers which you will need to maintain and develop.

There will be a need to innovate and bring the two dietetic teams closer together, and to ensure support to team members, and appropriate care is provided to all patients, as both caseloads continue to grow in complexity and number.

A strong clinical background and experience in HEN or Oncology is essential, desirable to have both as you will have occasional clinical contact. You will also provide clinical supervision to team members whose patients often have complex care needs and ensure policies and procedures are in place to support best practice and ways of working. Support will be gained from Head of Service and peers within Rehabilitation and Therapies Services.

You will need to be able to work from home and also attend meetings at any sites within East or West Kent.









Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our valuesCompassionateAspirationalResponsiveExcellent



We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

See where you can go with KCHFT career pathways

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community differencehere.

Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

It is important to us that all our staff are aligned to our Values and in particular the behaviours we expect from KCHFT managers. With this in mind as part of the selection process for this position you will be asked to complete two other activities in addition to the competency-based interview that you will invited to. This extended selection process is designed to assess your management style and the specific details of the exercises will be given if you are successfully shortlisted.The provisional date of the selection event is 22nd May, although this may be subject to change.


This advert closes on Wednesday 22 May 2024

Do you have a passion for doing the right thing for customers and making their experience the best they could possibly imagine? Are you a team player who is adept at collaborating across internal teams? Is a culture where “People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” important to you? If so, Guardian is seeking a Client Manager who will be the main contact for the client ongoing escalated service and relationship. They are directly accountable for client satisfaction and enhancing the client experience.

You will:

• Assume overall responsibility for managing planholder/client accounts for Premier brokers (2-999 lives) with the objective of ensuring that client satisfaction, persistency, growth, and profitability goals are achieved.
• Build strong relationships with clients and brokers/consultants through in-market presence.
• Work closely with the respective sales representative to gain their buy-in for the account management strategy and position.
• Strategically manage the lifecycle of a client to develop the right solutions to their benefit needs.
• Balance the needs of the client with those of the business.
• Achieve yearly financial growth & persistency goals. 

You have:

• BA or BS degree preferred or equivalent work experience.
• Minimum of 3 years of group insurance experience servicing accounts and/or account management.
• Strong customer service acumen.
• Demonstrated success in dealing with brokers/consultants as well as sophisticated clients.
• Ability to analyze data to influence and execute on renewal decisions along with deploying the right solutions for the client.
• Ability to leverage all sales enablement technology, training, and tools with proficiency in key technology platforms:  Microsoft Office suite: PowerPoint, Word, Outlook, Teams; Concur; Tableau, Salesforce.
• Ability to operate in a virtual environment and effectively build rapport virtually.

• Ability to adapt to changes in a fast paced and dynamic environment.
• Depth of experience and knowledge of relevant industry products and processes including, but not limited to Worksite, LTD, Dental products and absence management, online enrollment, experience rating, dental network analysis processes.
• Consultative Selling Skills and the ability to influence and persuade.
• Virtual communication, presentation, consultative selling, and relationship building skills.
• Team player with ability to build relationships and effectively interact both internally and externally with people at all levels of the organization and customer orientation.
• Ability to collaborate across internal teams including collaborative selling.
• Strategic and critical thinking and basic math skills.
• Openness to change and new ways of working across the board, but specifically including the ability to execute new strategies/tactics to drive results to maximizing current broker base.
• Ability to exercise sound judgment and deal with conflict.
• Ability to exude confidence and demonstrate optimism and positive attitude.
• Advanced organizational and time management skills.
• Must achieve required industry licensing within 90 days of date of hire and maintain license through completing Continuing Education requirements.

Location:

This position will be based out of Guardian's Newport Beach, CA Office. Work arrangement is hybrid (two days per week in office; three days per week working remotely from home).

Salary Range

$52,440 – 86,145

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

 

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

• Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

• Dental plan

• Vision plan

• Health care accounts – flexible spending, health reimbursement, and health savings accounts

• Critical illness insurance

Life and Disability Insurance

• Company-paid Life and Disability insurance plus voluntary supplemental coverage

• Accident insurance

Retirement and Financial

• 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

• Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

• Flexible work arrangements (part in-person/part remote)

• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

• Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

• Emotional well-being, mental health, and work/life resources powered by Spring Health

• Wellness programs, including fitness program and equipment reimbursement

• Child, adult, and elder back-up care support through Bright Horizons

• Adoption assistance

• College planning

• Tuition reimbursement

• Student loan assistance

• Commuter benefits in select metropolitan areas

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

 

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

 

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

• Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

• Dental plan

• Vision plan

• Health care accounts – flexible spending, health reimbursement, and health savings accounts

• Critical illness insurance

Life and Disability Insurance

• Company-paid Life and Disability insurance plus voluntary supplemental coverage

• Accident insurance

Retirement and Financial

• 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

• Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

• Flexible work arrangements (part in-person/part remote)

• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

• Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

• Emotional well-being, mental health, and work/life resources powered by Spring Health

• Wellness programs, including fitness program and equipment reimbursement

• Child, adult, and elder back-up care support through Bright Horizons

• Adoption assistance

• College planning

• Tuition reimbursement

• Student loan assistance

• Commuter benefits in select metropolitan areas

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

 

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. We know that choice and flexibility are important to you. We also recognize that flexible and remote positions can become opportunities for military partners, caregivers, and individuals with disabilities to thrive at our company. We invite you to consider what a Modern, Flexible Workplace can mean for you!

It is anticipated that an incumbent in this role will work remotely 100% of the time and will share a hoteling workspace if/when working onsite, as determined by business needs. The incumbent can work remotely from anywhere in the United States, unless otherwise specified in the job posting. Work location is subject to change based on business needs.This Regional Sales Manager is responsible to support credit card business development within the Automotive vertical. The position is responsible for account volume, dealer participation, and dealer engagement growth within defined territory, supporting Co-Brand automotive credit card partnership.

About This Role:

 

1. Perform regular remote communication to dealerships within assigned territory to:

• Establish and maintain positive relationships with key dealership personnel (Dealer Principal, General Manager, Finance Manager, Parts Manager and Service Manager)
• Increase awareness of credit product by meeting virtually with prospective dealerships and non-engaged personnel within participating dealerships
• Coordinate virtual credit card product and promotion training sessions for new dealers and/or dealer employees; performing training if required
• Maintain regular contact schedule with participants, prospects and partner field management to ensure consistent/increased production
• Meet production and growth requirements and objective

2. Regularly partner with regional sales teams within partner, and partner-vendor organizations to secure new dealer agreements, and increase engagement from existing dealers

3. Participate in National and regional partner tradeshows/events, and applicable field organization meetings to promote the credit card program

4. Ensure any compliance issues are addressed with dealers within territory

5. Some travel may be required to visit high opportunity dealers in assigned territory (possibly once per quarter)

6.　Document results and duties in Salesforce and other documentation as needed

7. Complete all required administrative work (timecards, reporting, calendars, etc.) in a thorough and timely manner

The Ideal Candidate for This Role:

 

Basic Qualifications:

1. High school diploma or equivalent required

2. Minimum of three (3) years of external sales experience required

                3. Ability to work independently, in home office

3. Must live in the continental US, preferably near a major airport

Additional Qualifications:

1. Bachelor’s degree preferred

2. Three (3) years of dealership, auto/auto aftermarket, or credit card experience preferred

3. Account management experience preferred

4. Microsoft Office suite (Outlook, Excel, Word, PowerPoint)

5. Working knowledge of CRM software, preferably Salesforce

Incumbent should reside in continental US    

Compensation:

 

Compensation range (base pay): $60,830.00-$100,370.00

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance

• 401k, With Matching Contributions

• Time Off Programs

• Health Savings Account (HSA)/Dependent Care

• Employee Banking

• Growth Opportunities

• Tuition Assistance

• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number: R-20240277

Equity, Diversity, & Inclusion:

FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this,  we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact.  FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.

See the full FNBO Equity, Diversity, & Inclusion Statement here

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Click here to download 'EEO is The Law' Self-Print Poster

Click here to download 'EEO is The Law' Supplement for Federal Contractors

Click here to download 'EEO is The Law' GINA Supplement

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Annual Salary: $164,375.00 - $196,250.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to develop, manage, retain and expand client relationships within the affluent market segment with responsibility for loan and deposit growth, revenue generation, and revenue growth. This will be achieved by being the single point of contact for Private Banking clients; providing concierge level personal service and providing a full range of customized financial management services to clients. 

Essential Functions

• Create and execute a written marketing plan with the aim of developing/expanding a portfolio of qualified client relationships through an active calling effort targeting individuals whose financial status falls within the parameters defined as the private banking target market

• Identify opportunities for the sale of investment management products and trust services

• Prepare and deliver client presentations

• Manage a portfolio of more than $30,000,000 and up to 350 relationships

• Make decisions within assigned lending authority or make and defend recommendations for the extension of credit that exceeds authority

• Manage banking component of client relationships in order to avoid principal loss

• Participate in the activities of internal client service teams within the Wealth Management practice

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Strong knowledge of the banking industry

• Ability to identify, solicit and close new business opportunities to meet specific sales and marketing goals

• Ability to collaborate with other lines of business, i.e. commercial bankers for referrals

• Ability to network in social and business settings to identify both centers of influence and potential new high net worth clients. Preferably candidate will have an established network through (i) professional relationships with Centers of Influence, (ii) membership, preferably Board service, in professional and civic organizations.

• Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook  

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience required.  MBA, other graduate degree or certification preferred.

• 8+ years financial services industry, Private Banking or Commercial Lending experience required

For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record.

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Senior Private Banking Relationship Manager job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $164,375 to $196,250 annually.  This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

Location: 1900 West Loop South, Suite 1800, Houston, Texas 77027

Time Type:

Full time

The Senior Risk/Finance Manager will develop, execute and manage the financial planning and systems strategy for the Risk Management Team.  The Risk team is composed of finance, operations, legal, and risk professionals whose primary mission is to protect the $6 billion enterprise from catastrophic financial loss while providing cost effective risk management and insurance solutions that mitigate operational risk and contribute to competitive advantage and profitability.

Responsibilities

Cashflow and accounting process management:

• Develop models to forecast program revenues and expenses

• Oversee department cashflows and ensure timely processing of all risk payables and receivables

• Support insurance related monthly accounting transactions

• Perform analysis and compile annual, monthly, and ad hoc financial and/or risk reports

• Analyze program performance to assure cost effectiveness across all business units

• Prepare internal reports and communicate results to senior management

Risk reporting system administration:

• Maintain Risk Management Information System (RMIS), inclusive of all essential project related documents, insurance schedules and claim activity

• Develop and maintain SAP/SAC financial planning and forecasting tool

• Improve and enhance internal reporting systems

• Interface effectively with project teams, business partners (Insurers, Brokers, TPAs, Actuaries, Captive

• Managers, etc.), and others to develop and implement risk management processes and solutions

• Identify and communicate key metrics and performance indicators to senior management

• Identify and analyze potential business risks and participate in developing strategies and solutions to address any identified risks

• Assist with internal and external insurance program audits

• Develop financial models to evaluate new or emerging lines of business

• Manage program documentation including receipt of insurance policies, endorsements, binders, coverage confirmations, and other policy documents

• Proactively identify and develop relationships with industry professionals to generate and win the right work

• Take an active role in recruiting top industry talent to join the Clark team. Identify, hire, and retain outstanding people

• Exceed our stakeholders’ expectations by anticipating their needs, desires, and goals

 

Basic Qualifications

• Bachelor’s Degree in Risk Management, Finance or related field preferred but not required

• 10+ years of related experience preferred

• Strong financial and accounting technical skills required. SAP, OBIE, Tableau, and other analytical tools a plus

• Broad knowledge and experience in risk management, risk financing, risk assessment and risk strategy

• Ability to analyze complex problems involving varying viewpoints and to develop viable solutions

• Strong project management skills, results-driven, adaptable with ability to manage multiple priorities and meet

• deadlines

• Superior interpersonal skills

• Ease in working with people up and down the organization hierarchy

• Naturally adaptive to different audiences

• Strong team focus

• Excellent written and verbal communication skills. 

• Ability to take initiative, be proactive and work efficiently without supervision

• Alignment to Clark Standards of Excellence: Self-Motivated, Results Oriented, Adaptable, Team Player, Accountable, Ethical, Innovative, Resilient, Builds Relationships, Builds People / Teams & Followership, Sets Direction & Executes

Preferred Qualifications 

• CPCU, ARM or CRIS designation is desirable (can be completed on job)

• Experience managing others a plus

#LI-LG1 
 

 

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Annual Salary: $164,375.00 - $196,250.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to develop, manage, retain and expand client relationships within the affluent market segment with responsibility for loan and deposit growth, revenue generation, and revenue growth. This will be achieved by being the single point of contact for Private Banking clients; providing concierge level personal service and providing a full range of customized financial management services to clients. 

Essential Functions

• Create and execute a written marketing plan with the aim of developing/expanding a portfolio of qualified client relationships through an active calling effort targeting individuals whose financial status falls within the parameters defined as the private banking target market

• Identify opportunities for the sale of investment management products and trust services

• Prepare and deliver client presentations

• Manage a portfolio of more than $30,000,000 and up to 350 relationships

• Make decisions within assigned lending authority or make and defend recommendations for the extension of credit that exceeds authority

• Manage banking component of client relationships in order to avoid principal loss

• Participate in the activities of internal client service teams within the Wealth Management practice

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Strong knowledge of the banking industry

• Ability to identify, solicit and close new business opportunities to meet specific sales and marketing goals

• Ability to collaborate with other lines of business, i.e. commercial bankers for referrals

• Ability to network in social and business settings to identify both centers of influence and potential new high net worth clients. Preferably candidate will have an established network through (i) professional relationships with Centers of Influence, (ii) membership, preferably Board service, in professional and civic organizations.

• Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook  

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience required.  MBA, other graduate degree or certification preferred.

• 8+ years financial services industry, Private Banking or Commercial Lending experience required

For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record.

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Senior Private Banking Relationship Manager job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $164,375 to $196,250 annually.  This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

Location: 200 Crescent Court #1350, Dallas, Texas 75201

Time Type:

Full time

Why Patients Need You

 We're looking to bring medicines to the world faster and we are not willing to compromise on excellence and integrity. Adhering to local and global regulations is essential and the ever-changing regulatory environment requires forward thinking and attention to detail. Your dedication and expertise will help expand and accelerate patient access to Pfizer medicines and vaccines.

What You Will Achieve

You will represent Pfizer as an approval liaison in the regulatory affairs team. You will play the critical role of providing strategic product direction to teams while interacting with regulatory agencies and negotiating with them to expedite approval of pending registrations. Due to your expertise, you will be the regulatory liaison on the project team throughout the product lifecycle and a regulatory representative to marketing or research project teams and government regulatory agencies. Your understanding of regulatory procedures will help in development of submission of product registration, progress reports, supplements, amendments and periodic experience reports.

As an associate, your focus on the job will contribute in achieving project tasks and goals. Through your domain knowledge and commitment, you will create a collaborative teaming environment for your colleagues.

It is your hard work and focus that will make Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

• Contribute to the completion of project milestones and organize own work to meet project task deadlines.
• Ensure compliance of the team to the submission standards, procedures and policies framed by Global Regulatory Affairs.
• Responsible for the preparation and finalization of Global Regulatory Strategy Documents (GRSD), Comparative Toxicogenomics Database (CTD) sections of supplements / variations for Lifecycle Management (LCM) submissions and ensure effective data presentation and quality, by self or under guidance.
• Provide regulatory support to the cross functional teams for the assigned products, participates and provides inputs in technical reviews and strategic discussions on regulatory submissions.
• Provide regulatory inputs for the approval of promotional materials following applicable regulatory requirement, Pfizer policies, procedures, and practices.
• Identify and assess regulatory risks associated with assigned projects and timely communication to the team to quickly mitigate the risks.
• Liaise with key stakeholders to ensure the filing strategies are defined and executed, and Board of Health (BoH) requirements are met, ensuring a submission ready dossier.
• Ensure commitments made to health authorities are entered into tracking systems and are tracked to closure.
• Manage continuous improvement of selected processes relating to Human health submissions and selected drug and non-drug specific projects and related activities.
• Ensure timely approval according to product registration plan.
• Maintain the required regulatory databases to ensure compliance.
• Keep abreast of the external regulatory environment, including competitor intelligence, local product and international regulatory and commercial strategies.

Qualifications

Must-Have

• Bachelor's Degree
• Proven ability to manage complex regulatory or drug development issues
• Knowledge of the regulations and guidelines in the various markets
• Strong relationship with the local health agency and other relevant stakeholders and pro-actively manages issues with key external stakeholders
• Good skills on communication, collaboration, negotiation and problem solving
• Fluent in English, written and spoken
• Computer literacy and ability to learn new systems

Nice-to-Have

• Knowledge of regulatory processes and documents, knowledge of therapeutic areas
• Thinks strategically with good project management skills

  
 

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Regulatory Affairs

#LI-PFE

Reporting to the Sr. Manager, Director, and VP Corporate Services.  The Manager, Credit and Customer Engagement is responsible for both customers and retailers contact centers group, including a technical support function. As a manager of the Customer Experience & Interaction group, incumbent will build and lead a team to assure services to our Fairstone client (Merchants and Customers) by developing, supporting, and service their needs through our inbound queue such as but no limited to chats and phone coast to coast.

What we offer:

• Work-Life balance: Our 37.5-hour work week and our hybrid model (3 days in the office) promote a healthy balance.

• Paid vacation: 15 days of paid vacation at least, 6 days of wellness.

• Retirement planning: Employee and employer contribution retirement plan, and Fairstone retirement savings plan.

• Benefits: Flexible benefits package based on your needs

• Well-being: Free lunch every month and tailor-made online medical support 24 hours, 7 days a week.

• Support for the community: Paid volunteer day and contribution to obtaining one additional day off per year thanks to Angel Day!

• Education: Tuition Reimbursement Program

• Development: Access to the Fairstone Academy for comprehensive training and skills development.

• Employee Discounts: Exclusive access to discounted products and services, including car insurance, phone plans, hotels, attractions, gym memberships, and more!

In this role you will:

• Supervise staff and offer support.

• Resolves issues that may involve uncommon variations of issues and may have potential for broader organizational impact.

• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc.

• Determines hiring to ensure adequate staffing.

• Recommends new work procedures and review existing policies for improvement.

• Coach, train and develop individual and group of teams.

• Ensures essential procedures are followed, by doing monthly reviews.

• Develops new techniques, methodologies, and approaches in offering loan products to directly support the immediate and long-term growth strategies of the organization.

• Able to lead a team of underwriters who oversee credit adjudication for Retail Credit in Canada.

• Lead a customer service team to meet performance targets, optimization strategies, training and coaching programs, contests, recognition programs and efficiency actions.

• Develop and execute integrated sales, relationship, and credit strategies that are aligned with the business plan to achieve desired revenue, expense, and service goals.

• Set expectations for staff, fostering an environment in which team members work together to achieve all business goals.

• Support portfolio growth by identifying cross-sell opportunities, coaching the team to deepen relationships and increase client acquisition.

• Drive individual production goals with outbound and inbound sales activities, including building relationships with internal partners.

• Collaborate with other departments to manage company reputation.

• Assist our customers via Live Chat on their different Fairstone product and/or submission of loan applications.

Qualifications:

• Bachelors' degree preferred or equivalent work experience.

• 5+ years relevant business experience.

• Strong relationship and management skills coupled with a true 'partner' mindset/approach.

• Proven ability to coordinate and manage across business segments.

• Organizational and time management skills.

• Optimistic, can-do attitude with a desire to win, results-oriented, strong work ethic.

• Able to promote a culture of collaboration and teamwork across functional and organizational boundaries.

• Ability to devise strategies and translate strategic objectives into tactical execution plans.

• Strong leadership/influence capabilities, proven ability to drive decision making to achieve end objectives.

• Excellent verbal and written communication skills.

• High degree of proficiency with Microsoft Project, Excel, Word, PowerPoint, Outlook, etc.

• Bilingual both written and spoken English and French.

Fairstone has been recognized as one of Montreal's Best Employers for 2024 by the editors of Canada's Top 100 Employer, marking our fourth consecutive year receiving this prestigious designation.

WE ARE PROUD TO BE: Montreal's Top Employers 2023 by Canada’s Top 100 Employers!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

Full time

Job Type:

Permanent