Total 284 Others level Finance / Banking / Insurance job vacancies in Client Office: Reston, VA

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community differencehere. Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Position: CREDIT CONTROL SUPERVISOR
Location: St Mellons, Cardiff CF3 0LT
Salary : £33,000 - £35,000 (depending upon experience)
Contracted Hours: 37.5 hours per week (full time)
The Company
Shaw healthcare is the largest employee owned healthcare company in the UK employing more than 3000 members of staff and providing care to over 2000 people across 65 care homes and supported living services.
The Role
An opportunity has arisen for a Credit Control Supervisor to work within the Finance department based at the Head Office in St Mellons, Cardiff.
Reporting to the Income and Credit Manager the key responsibilities will include:

Ensuring invoicing and collection of cash in relation to local authorities and the NHS is carried out on a timely basis.
Providing direct supervision and support to other members of the Credit Control team.
Liaising with operations staff to ensure resident fee information is received and complete.

Experience and Skills
You will need:

Experience of working in a credit control environment in a service sector.
Previous supervisory experience
Excellent written and verbal communication skills.
Good MS Office skills including Excel, Word and Outlook.
Experience of working in the care home sector would be beneficial but not essential.

Benefits

20 days annual leave plus 8 bank holidays.
Staff discount scheme.
Employee Ownership bonuses (subject to company financial performance).
Free on-site parking.
Enrolment into the NEST pension scheme.

Financial Oversight:

• Manage day-to-day accounting functions, including account reconciliation, accounts receivable, and accounts payable
• Ensure accurate posting of financial transactions in journals and verify the correctness of financial statements
• Manage the preparation of timely and accurate financial statements, ensuring compliance with industry-specific regulations and standards (IFRS, GAAP). including gross margin analysis, SKU profitability, and distribution cost analysis

Working Capital Management: 

• Oversee cash flow, receivables, and payables, especially in managing inventory and minimize days sales outstanding (DSO)

Data Management:

• Gather and analyze data from various departments to support financial decision-making
• Serve as a gatekeeper for financial processes, ensuring adherence to established protocols while remaining adaptable to changes

Tax Knowledge:

• Possess a solid understanding of tax regulations WHT 21, 23, 4(2), 25, VAT and implications related to accounting practices
• Assist in tax-related matters, ensuring compliance and optimizing tax efficiency

Compliance: 

• Ensure compliance with regulatory requirements specific to FMCG or distribution, including audits, tax regulations, and internal controls

Collaboration:

• Collaborate with cross-functional teams such as sales, marketing, and operations, and communicate financial insights to senior leadership

System & Process Improvement:

• Be a proactive problem-solver, able to navigate challenges with flexibility and creativity
• Implement and enhance financial systems and processes to increase operational efficiency, streamline distribution costs, and improve financial accuracy

Can you ensure the safety and compliance for our academy?

The University of Brighton Academies Trust is seeking a qualified, skilled and professional Safety and Compliance Manager to promote, develop and establish a positive safety culture within its professional services teams and academies to meet its legal requirements in terms of Health, Safety and Compliance. The postholder will take responsibility for operational matters relating to Health and Safety Planning and Management and contribute to the Estates & Facilities Management Strategic plan.

The post holder will report to the Director of Estates & Facilities Management and will be the primary point of contact for all Health, Safety and Compliance matters. The postholder will be responsible for effective day to day operational support, management, monitoring and development of Health and Safety for 15 Trust academies and Central Service Teams and their locations.

The role includes the use of CAFM software to connect service users and to improve efficiencies. The postholder will have a proven background in Health and Safety Compliance with excellent management skills to develop, drive and guide our central and academy teams.

The successful applicant will be experienced at developing a positive Health and Safety Culture within a multi-site organisation, achieving high standards of health and safety management and have the maturity to build strong relationships with academy staff and their respective teams to implement, monitor and review ways of working to successfully meet these standards. They will have responsibility for all operational elements of health and safety management across the Trust.

The Estates & Facilities Management team is committed to maintain and improve the learning environment, creating a warm, safe and welcoming space that supports pupil and staff development. As a team we bring together an array of different skills and share a commitment to ensure that the estate makes a positive contribution to educational outcomes for all our pupils and students.

The post holder will be expected to work out of academy locations across the Trust and utilise Hastings Innovations Centre as a base location. There is an expectation for the candidate to travel between academies as and when required for which a mileage allowance is provided.

We truly value the experience, dedication, and commitment of all our employees and believe in the power of motivated and happy staff. This is why we seek to enrich and reward our employees wherever we can, by offering a wide range of exciting and useful employee benefits. These include:

Automatic pay increments
High quality continuous professional development and support for your career progression
A strong commitment to your health & wellbeing including; onsite Wellbeing Champions, designated Mental Health Ambassadors, flexible working opportunities from Day 1, and Employee Assistance programme
Generous public sector pension scheme
Discounts on retail & travel
Cycle 2 Work scheme
Charity giving
Annual leave entitlement above statutory requirement

As the largest Multi-Academies Trust in Sussex, we are a close-knit family of schools committed to achieving ambitions, delivering excellence, and nurturing potential. Sponsored by the esteemed University of Brighton, we provide high-quality learning experiences for our pupils.

Our success is a result of the dedication and expertise of our staff and central teams, creating vibrant places of learning that ignite curiosity and foster a lifelong love of education. Together, we aim to inspire our children and staff to flourish and achieve their best.

At the heart of everything we do are our pupils. We believe that learning should be exciting, engaging, and fun – an adventure where curiosity is celebrated, and creativity is encouraged. We strive to create an environment where each child feels inspired and supported, enabling them to discover their unique talents and interests.

Our commitment
The University of Brighton Academies Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are subject to an enhanced DBS check. This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013, 2020 and 2023. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children. Further information is available here: Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975 - GOV.UK (www.gov.uk)

We welcome applications from all members of the community.
The Trust is proud to be part of the government’s Disability Confident scheme which underpins our staff and volunteer recruitment practices. If you would like any support or assistant at any stage of the recruitment process please let us know, by contacting us by email to recruitment@brightonacademiestrust.org.uk.

Find out more
To have an informal discussion about this role please contact Darren Setters, Director of Estates & Facilities Management d.setters@brightonacademiestrust.org.uk

Please apply today.

Key dates
Closing date: 18 August 2024
Interview date: 23 August 2024
Proposed start date: TBC

Proud member of the Disability Confident employer scheme

Can you provide a professional and effective facilities management service for our academy?

The Estates & Facilities Management team are looking to appoint an experienced Building Services Manager who can confidently communicate with our stakeholders and lead on the delivery of building services to our academy partners.

This is an exciting opportunity for a dynamic self-starter who is used to working in a busy team but with minimal supervision, in the delivery of our estate’s management services.

As a new role the postholder will need to be able to see the ‘bigger picture’ and be solution focused as they will be influential in the evolution of building services across the trust and the ongoing development of associated services.

This includes the use of CAFM software, the procurement and management of planned maintenance contracts, the development and implementation of key processes and systems.

It is essential you have experience of being directly responsible for procuring and managing multiple service contracts.

The role will be offered on a hybrid arrangement with part office/part home working with additional travel to our academies (approx. 1 day per week).

We truly value the experience, dedication, and commitment of all our employees and believe in the power of motivated and happy staff. This is why we seek to enrich and reward our employees wherever we can, by offering a wide range of exciting and useful employee benefits. These include:

Automatic pay increments
High quality continuous professional development and support for your career progression
A strong commitment to your health & wellbeing including; onsite Wellbeing Champions, designated Mental Health Ambassadors, flexible working opportunities from Day 1, and Employee Assistance programme
Generous public sector pension scheme
Discounts on retail & travel
Cycle 2 Work scheme
Charity giving
Generous annual leave entitlement

As the largest Multi-Academies Trust in Sussex, we are a close-knit family of schools committed to achieving ambitions, delivering excellence, and nurturing potential. Sponsored by the esteemed University of Brighton, we provide high-quality learning experiences for our pupils.

Our success is a result of the dedication and expertise of our staff and central teams, creating vibrant places of learning that ignite curiosity and foster a lifelong love of education. Together, we aim to inspire our children and staff to flourish and achieve their best.

At the heart of everything we do are our pupils. We believe that learning should be exciting, engaging, and fun – an adventure where curiosity is celebrated, and creativity is encouraged. We strive to create an environment where each child feels inspired and supported, enabling them to discover their unique talents and interests.

Our commitment
The University of Brighton Academies Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are subject to an enhanced DBS check. This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013, 2020 and 2023. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children. Further information is available here: Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975 - GOV.UK (www.gov.uk)

We welcome applications from all members of the community.
The Trust is proud to be part of the government’s Disability Confident scheme which underpins our staff and volunteer recruitment practices. If you would like any support or assistant at any stage of the recruitment process please let us know, by contacting us by email to recruitment@brightonacademiestrust.org.uk.

Find out more
For further information about this opportunity please download the attached job description and personal specification, and view our candidate pack here: Candidate Pack
To arrange a visit or to have an informal discussion about this role please contact Darren Setters, Estates and Facilities Director on d.setters@brightonacademiestrust.org.uk

Please apply today.

Key dates
Closing date: 18 August 2024
Interview date: 23 August 2024
Proposed start date: By arrangement

Proud member of the Disability Confident employer scheme

In this varied and fast-paced role, you will be responsible for developing relationships with key media outlets and influencers to raise awareness of cystic fibrosis, the issues faced by people with the condition and Cystic Fibrosis Trust across the UK. You will also support the delivery of the Trust’s internal communications activity and support the Events and Celebrity Liaison Manager in managing the Trust's external events programme and cultivating and retaining key celebrity supporters and influencers.

As a member of the Communications Team, you will help develop external and internal communications on our research portfolio, policy and campaigning work and fundraising initiatives. You will also proactively monitor and look for opportunities for timely responses to the news agenda on social media.

With a fantastic nose for a story, you will have outstanding writing skills and be able to turn complex issues into compelling stories to pitch to journalists and to share with staff. You will be aware of the UK’s charity, healthcare, and policy landscape and have a keen eye on the news agenda, keeping abreast of developing trends and spotting opportunities to pitch comment pieces and reactive statements.

Our benefits include 30 days annual leave plus bank holidays, learning and development opportunities, flexible working, pension, healthcare cash plan and more.

Closing date for completed applications is 17:00 on 3 June 2024

Interviews expected 13 June 2024

We reserve the right to bring forward the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.

Please note: you will need to have the right to work in the UK before starting work for us and we will check this

The Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis; people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities.

It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.

How to apply

Please see the job description for more information on the role. If you would like to discuss the role before applying, please contact recruitment@cysticfibrosis.org.uk.

To apply, please select 'Apply Now' and complete our application form and equal opportunities form.

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

- Deliver processes and transactions in compliance with Risk and Financial Control policies

- Deliver FSS transactions and transaction corrections accurately processed within the timescales set by SLAs and OLAs.This involves processing transaction corrections, call out process exceptions and provide answers to transaction queries in a timely manner.
- Provide reconciled period end Tax data to Tax Team for processing of tax returns
- Prepare balance sheet reconciliations within the timescales set by the period end checklist. At period end, responsible for sub-ledgers reconciled to the general ledger and delivery of complete and accurate trial balances to Financial Control.
- Support internal audit on queries and requests for information. Provide technical support to Finance and business stakeholders via standard and ad hoc analysis and investigations as and when required.
- Contribute subject matter expertise to Finance change projects (including business requirements and user-acceptance test scripting.)
- Regularly review FSS processes for process continuous improvement opportunities. Deliver small-scale process change projects.
- Ensure that any standard operating procedures and process maps utilised to carry out FSS processes are accurate and up-to-date. Ensure that transactions, reconciliations and any supporting documentation are filed and can be recovered in accordance with Financial Control policy.
- Enhance Finance skills via an agreed and documented development plan.

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

- Deliver processes and transactions in compliance with Risk and Financial Control policies

- Deliver FSS transactions and transaction corrections accurately processed within the timescales set by SLAs and OLAs.This involves processing transaction corrections, call out process exceptions and provide answers to transaction queries in a timely manner.
- Provide reconciled period end Tax data to Tax Team for processing of tax returns
- Prepare balance sheet reconciliations within the timescales set by the period end checklist. At period end, responsible for sub-ledgers reconciled to the general ledger and delivery of complete and accurate trial balances to Financial Control.
- Support internal audit on queries and requests for information. Provide technical support to Finance and business stakeholders via standard and ad hoc analysis and investigations as and when required.
- Contribute subject matter expertise to Finance change projects (including business requirements and user-acceptance test scripting.)
- Regularly review FSS processes for process continuous improvement opportunities. Deliver small-scale process change projects.
- Ensure that any standard operating procedures and process maps utilised to carry out FSS processes are accurate and up-to-date. Ensure that transactions, reconciliations and any supporting documentation are filed and can be recovered in accordance with Financial Control policy.
- Enhance Finance skills via an agreed and documented development plan.

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

• Deliver processes and transactions in compliance with Risk and Financial Control policies.
• Deliver Finance Shared Service transactions and transaction corrections accurately processed within the timescales set by SLAs and OLAs. This involves processing transaction corrections, call out process exceptions and provide answers to transaction queries in a timely manner.
• Provide reconciled period end Tax data to Tax Team for processing of tax returns.
• Prepare balance sheet reconciliations within the timescales set by the period end checklist.
• At period end, responsible for sub-ledgers reconciled to the general ledger and delivery of complete and accurate trial balances.
• Support audit on queries and requests for information.
• Provide technical support to Finance and business stakeholders via standard and ad hoc analysis and investigations as and when required.
• Contribute subject matter expertise to Finance change projects (including business requirements and user-acceptance test scripting.)
• Regularly review Finance Shared Service processes for process continuous improvement opportunities.
• Deliver small-scale process change projects.
• Ensure that any standard operating procedures and process maps utilised to carry out Finance Shared Service processes are accurate and uptodate.
• Ensure that transactions, reconciliations and any supporting documentation are filed and can be recovered in accordance with Financial Control policy.
• Enhance Finance and Accounting skills via an agreed and documented development plan.

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

• Deliver processes and transactions in compliance with Risk and Financial Control policies.
• Deliver Finance Shared Service transactions and transaction corrections accurately processed within the timescales set by SLAs and OLAs. This involves processing transaction corrections, call out process exceptions and provide answers to transaction queries in a timely manner.
• Provide reconciled period end Tax data to Tax Team for processing of tax returns.
• Prepare balance sheet reconciliations within the timescales set by the period end checklist.
• At period end, responsible for sub-ledgers reconciled to the general ledger and delivery of complete and accurate trial balances.
• Support audit on queries and requests for information.
• Provide technical support to Finance and business stakeholders via standard and ad hoc analysis and investigations as and when required.
• Contribute subject matter expertise to Finance change projects (including business requirements and user-acceptance test scripting.)
• Regularly review Finance Shared Service processes for process continuous improvement opportunities.
• Deliver small-scale process change projects.
• Ensure that any standard operating procedures and process maps utilised to carry out Finance Shared Service processes are accurate and uptodate.
• Ensure that transactions, reconciliations and any supporting documentation are filed and can be recovered in accordance with Financial Control policy.
• Enhance Finance and Accounting skills via an agreed and documented development plan.

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world?  At OneDigital, we are on a mission to help people do their best work and live their best lives.  From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal.  Maybe you’re afraid you won’t fit in.  Well, here’s the good news.  For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Our Newest Opportunity: 

Summary:

The DMV (D.C., Maryland, Virginia) Marketing Manager is responsible for managing a variety of strategic marketing efforts in their market—including building and maintaining the OneDigital brand overall and managing initiatives to drive growth and engage customers. This position works hand in hand with the Senior Regional Marketing Manager, market-level sales and client service teams in support of the growth and retention plans as determined by the DMV senior leadership team. This position works closely with the other field marketers in the market, region, and the corporate marketing team.

The Marketing Manager requires an understanding of OneDigital’s business, vendor management expertise, professional communication acumen to manage important internal and external communications, and attention to detail as it relates to strategic initiative management.

Essential Duties and Responsibilities:

• Accountable for delivering on specific strategic priorities as part of our marketing strategy that drive profitability, brand consistency, and overall market growth 
• Collaborates with national marketing team in developing goals, strategies and management practices that will ensure in-region dynamic sales growth and industry-leading client retention;
• Fosters and develops relationships with local office leaders in order to exceed the sales and retention goals for the office;  
• Manages brand awareness activities in the region, including regional buzz-building, event marketing, key market messaging and execution;
• Works with OneDigital’s corporate marketing team to develop the voice of the region and ensure it is articulated clearly in region-facing marketing messages;
• Oversees content development, execution and management for all marketing channels, including media (online and print), website and social, and branded collateral (including videos);
• Researches and develops messaging that resonates with ideal customers; collaborates with leadership, sales, and service teams to understand customer needs and develop insight-based messaging and collateral to support;
• Manages and implements regional marketing plans—including digital lead generation activities, D4M campaigns, webinars, and PR; leverage customer data to improve customer experience and outcomes
• Works closely with regional leadership to develop an enablement strategy to ensure colleagues have efficient and effective access to the right resources for their customers
• Manages local market relationships with PR firm, journalists and media, and works with OneDigital’s national PR service provider as needed;
• Design and deliver innovative in-person and virtual events, and peer forums;
• Plan and execute industry events, developing print collaterals/website messaging, and executing marketing automation activities; consults local office leaders on event marketing best practices;
• Collaborates with leaders to monitor, analyze and present results of marketing efforts to stakeholders;
• Works with Sales, Client Services and IT to maintain, scrub and renew data used for digital marketing initiatives;
• Represents marketing in acquisition activities in the region, and works in conjunction with the corporate team to support the onboarding process for acquisitions in the region overall.

Qualifications, Skills, and Requirements:

• Strong business writing and communication skills, including comfort working with executive-level stakeholders;
• Growth mindset focused on driving outcomes with the ability to think strategically and problem solve;
• Ability to prioritize work and manage multiple priorities concurrently in a fast-paced environment;
• Strong project management skills and experience serving as a project lead: plan, organize, and manage the execution of multiple, complex projects
• Propensity towards curiosity and continuous learning; demonstrated ability to develop industry insights into actionable content
• Strong business acumen of marketing trends with the ability to translate concepts into compelling narratives for a wide range of audiences
• Strong leadership presence and ability to build relationships with internal and external stakeholders; 
• Ability to work independently and as a member of the team;
• Must be self-motivated and disciplined; demonstrated ability to take initiative;
• Comfort with technology and using online software to manage your work;
• Demonstrated experience working with the following design platforms: Adobe Creative Suite, Canva, and PowerPoint, as well as one or more organizational platforms such as: Microsoft Teams and Planner, Asana, and Microsoft 365
• Demonstrated aptitude towards innovation and comfort with latest digital marketing strategies and tools such as: CMS, WordPress, Vimeo, Animoto, and Flipsnack

Education, Training and Experience:

• Bachelor’s degree in Marketing, Communications, Public Relations, Information Design or a related field;
• 8+ years of B2B marketing experience in insurance, healthcare, hospitality, or law with increasing responsibilities;
• Proven experience managing both online and in-person events including all aspects of planning, vendor management, execution, and communications
• Proven experience with D365 for Marketing (D4M), WordPress, video, and other digital platforms;
• Proven experience with Hootsuite, LinkedIn, Instagram and other social platforms;
• Recent management experience (minimum of five years) or a proven capability to manage entry-level team members.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

Thank you for your interest in joining the OneDigital team!

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role provides PA support to a senior Manager and is individually accountable for achieving results through own efforts.

In general accountable for the PA support to managers in role size R and senior (exceptions may apply). All responsibilities of the Secretary and PA, as well as the following. Could be accountable for the management of one or more staff members. Accountable for the coordination of other PA¿s deliveries in the BU. Strong focus on dealing with escalated queries from clients, customers and other stakeholders (with potential for brand damage). Often accountable for the resolution of escalations without the involvement of the senior manager. Strong understanding of the business unit and associated OMSA structure. Act as an ambassador for the Business Unit. Advanced skills in minute taking and developing non-standard reports, minutes, presentations and correspondence. High level of ownership and independence (able to run the office in the absence of the senior for long periods of time). Accountable for completing task of a personal nature on behalf of the senior manager. High level of contact with external parties, stakeholders and clients / customers (Company CEOs, Executives etc.). Could be accountable for the management of a budget or significant spending on a budget.

Skills

Education

Closing Date

24 March 2024

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!

Do you have a passion for doing the right thing for customers and making their experience the best they could possibly imagine? Are you a team player who is adept at collaborating across internal teams? Is a culture where “People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” important to you? If so, Guardian is seeking a Client Manager who will be the main contact for the client ongoing escalated service and relationship. They are directly accountable for client satisfaction and enhancing the client experience.

You will:

• Assume overall responsibility for managing planholder/client accounts for Premier brokers (2-999 lives) with the objective of ensuring that client satisfaction, persistency, growth, and profitability goals are achieved.
• Build strong relationships with clients and brokers/consultants through in-market presence.
• Work closely with the respective sales representative to gain their buy-in for the account management strategy and position.
• Strategically manage the lifecycle of a client to develop the right solutions to their benefit needs.
• Balance the needs of the client with those of the business.
• Achieve yearly financial growth & persistency goals. 

You have:

• BA or BS degree preferred or equivalent work experience.
• Minimum of 3 years of group insurance experience servicing accounts and/or account management.
• Strong customer service acumen.
• Demonstrated success in dealing with brokers/consultants as well as sophisticated clients.
• Ability to analyze data to influence and execute on renewal decisions along with deploying the right solutions for the client.
• Ability to leverage all sales enablement technology, training, and tools with proficiency in key technology platforms:  Microsoft Office suite: PowerPoint, Word, Outlook, Teams; Concur; Tableau, Salesforce.
• Ability to operate in a virtual environment and effectively build rapport virtually.

• Ability to adapt to changes in a fast paced and dynamic environment.
• Depth of experience and knowledge of relevant industry products and processes including, but not limited to Worksite, LTD, Dental products and absence management, online enrollment, experience rating, dental network analysis processes.
• Consultative Selling Skills and the ability to influence and persuade.
• Virtual communication, presentation, consultative selling, and relationship building skills.
• Team player with ability to build relationships and effectively interact both internally and externally with people at all levels of the organization and customer orientation.
• Ability to collaborate across internal teams including collaborative selling.
• Strategic and critical thinking and basic math skills.
• Openness to change and new ways of working across the board, but specifically including the ability to execute new strategies/tactics to drive results to maximizing current broker base.
• Ability to exercise sound judgment and deal with conflict.
• Ability to exude confidence and demonstrate optimism and positive attitude.
• Advanced organizational and time management skills.
• Must achieve required industry licensing within 90 days of date of hire and maintain license through completing Continuing Education requirements.

Location:

This position will be based out of Guardian's Newport Beach, CA Office. Work arrangement is hybrid (two days per week in office; three days per week working remotely from home).

Salary Range

$52,440 – 86,145

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

 

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

• Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

• Dental plan

• Vision plan

• Health care accounts – flexible spending, health reimbursement, and health savings accounts

• Critical illness insurance

Life and Disability Insurance

• Company-paid Life and Disability insurance plus voluntary supplemental coverage

• Accident insurance

Retirement and Financial

• 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

• Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

• Flexible work arrangements (part in-person/part remote)

• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

• Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

• Emotional well-being, mental health, and work/life resources powered by Spring Health

• Wellness programs, including fitness program and equipment reimbursement

• Child, adult, and elder back-up care support through Bright Horizons

• Adoption assistance

• College planning

• Tuition reimbursement

• Student loan assistance

• Commuter benefits in select metropolitan areas

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

 

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

 

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

• Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

• Dental plan

• Vision plan

• Health care accounts – flexible spending, health reimbursement, and health savings accounts

• Critical illness insurance

Life and Disability Insurance

• Company-paid Life and Disability insurance plus voluntary supplemental coverage

• Accident insurance

Retirement and Financial

• 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

• Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

• Flexible work arrangements (part in-person/part remote)

• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

• Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

• Emotional well-being, mental health, and work/life resources powered by Spring Health

• Wellness programs, including fitness program and equipment reimbursement

• Child, adult, and elder back-up care support through Bright Horizons

• Adoption assistance

• College planning

• Tuition reimbursement

• Student loan assistance

• Commuter benefits in select metropolitan areas

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

 

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.

This position provides facility maintenance and administrative support to staff within a region.  Work closely with Sales and Sales Support teams to ensure accurate files are maintained, materials are prepared and sent on time, mail is distributed on a timely basis, and office facilities are professionally maintained.

You Will:

• Manage RGO General Email Box for RFPs, RGO Intake, Experience Reports, AOR changes, and Renewal Requests
• Package outgoing mail/shipments as needed.
• Print/Collate/Assemble materials for meetings.
• Maintain system records for accuracy.
• Manage Broker Firm and Producer changes as they relate to AOR changes, Broker Firm mergers & acquisitions, etc.
• Miscellaneous activities required to support RGO staff  and facility.
• Using data and analytics to support sales activities and performance tracking.
• Communicate occasionally with external partners (Brokers/Planholders)

You Have:

• Proven basic math /analytical skills
• Ability to access and utilize internal Sharepoints and systems.
• Computer proficiency in data entry, Excel, Word, PowerPoint
• Ability to represent Guardian in a professional manner
• High school diploma or equivalent
• Ability to navigate throughout a matrixed organization.
• Ideal candidates should have previous experience in an administrative role

Salary Range

$35,710.00 - $53,560.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

• Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

• Dental plan

• Vision plan

• Health care accounts – flexible spending, health reimbursement, and health savings accounts

• Critical illness insurance

Life and Disability Insurance

• Company-paid Life and Disability insurance plus voluntary supplemental coverage

• Accident insurance

Retirement and Financial

• 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

• Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

• Flexible work arrangements (part in-person/part remote)

• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

• Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

• Emotional well-being, mental health, and work/life resources powered by Spring Health

• Wellness programs, including fitness program and equipment reimbursement

• Child, adult, and elder back-up care support through Bright Horizons

• Adoption assistance

• College planning

• Tuition reimbursement

• Student loan assistance

• Commuter benefits in select metropolitan areas

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.