St Austell Brewery is recruiting an experienced Credit Control Manager who will have oversight and accountability for the credit control activities of the Company. The successful candidate will lead our credit control team and collaborate with wider business stakeholders, to ensure all teams are aligned in their objectives to minimise bad debt whilst maximising profit.
Key responsibilities include:
- Implementing strategies to increase successful collections on outstanding debt and improve efficiency in ways of working
- Establishing effective partnerships with customers and internal stakeholders across the business
- Hosting regular debt review meetings with key stakeholders to ensure business leaders have visibility of the debt profile of their area and ensuring a collaborative approach to resolving problematic accounts
- Analysing data and preparing detailed reports on the status of credit and collections, highlighting key metrics and areas of concern
- Lead, co-ordinate and mentor the credit control team, setting clear objectives and performance standards and conducting regular team meetings
- Managing complex account queries and resolving or escalating problems as they arise
- Monitoring outstanding debts, proactively contacting customers to ensure timely payments and negotiating debt repayment plans
- Oversight for assessing creditworthiness of new and existing clients to minimise financial risk
About You
- Strong experience in credit control with substantial experience in a management or supervisory role
- Strong leadership skills
- Strong excel skills and ability to work with large data sets
- Excellent negotiation and problem-solving skills
- Effective communicator
- Experience using ERP accounting software
What we offer in return:
- 25 days annual leave (plus 8 bank holidays)
- Company pension scheme
- 30% discount on food & drink and 50% discount on accommodation
- Fantastic training & career development opportunities.
- Discounted membership with local businesses
- Cycle to work scheme
- Company bonus scheme
- Health cash plan
Additional Info
This role can be based in our Head Office in St. Austell or Hare brewery site in Warmley, Bristol.
For further details and a job description please email recruitment@staustellbrewery.co.uk
St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.
Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.
Please note we are not able to offer a UK skilled worker sponsorship for this role.
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Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
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