Total 1,666 product specialist job vacancies in Finance / Banking / Insurance category in Singapore

About the Role

As a Product Manager, Lending/Loan, you will play a pivotal role in driving the success of our loan portfolio. You will be responsible for developing, managing, and optimizing our lending products to meet the evolving needs of our customers. This role requires a strategic mindset, strong analytical skills, and a deep understanding of the financial industry.

Key Responsibilities:

• Develop and execute the product roadmap for the lending product portfolio.
• Conduct market research and competitive analysis to identify opportunities for product innovation.
• Collaborate with cross-functional teams, including risk, compliance, and operations, to ensure successful product launch and management.
• Monitor product performance and identify areas for improvement.
• Develop pricing strategies and profitability models for lending products.
• Stay up-to-date on industry trends and regulatory changes.

Qualifications:

• Bachelor's degree in Finance, Business, or a related field.
• Minimum of 5 years of experience in product management or a related role within the financial services industry.
• Strong analytical skills and proficiency in financial modeling.
• Excellent communication and presentation skills.
• Ability to manage multiple projects simultaneously and meet deadlines.

Perks & Benefits

• Nearby public transport
• Central location
• Smart casual dress code
• Paid training and development

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await! 

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers. 

As a Rewards Product Manager of our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary. 

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration. 

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today! 

About the Job 

• Lead the end-to-end product development process, taking ownership from ideation to launch for the rewards related products assigned to you. 
• Spearhead the development and enhancement of rewards features, collaborating closely with engineering teams and product designers to build the solutions. 
• Engage directly with customers or internal stakeholders to translate their requirements into actionable product features, steering prioritization and roadmap development. 
• Define and prioritize short and long-term product goals, ensuring clear communication with the team and stakeholders. 
• Collaborate closely with software engineers, product designers, operations, legal, compliance, and analytics teams. 
• Establish a comprehensive monitoring framework 
• Design and implement KPIs and metrics to measure the efficiency and effectiveness of the rewards processes. 
• Conduct regular analysis of rewards data to identify trends, anomalies, and areas for improvement. 
• Establish clear success metrics and support teams in achieving them. 

Requirements 

• Previous experience working as a Product Manager within rewards, loyalty programs, fintech, or financial services domains. 
• 2-4+ years of product management experience, with a preference for candidates who have worked closely with software engineers and have a good understanding of software development practices and system design. 
• Good level of knowledge on APIs (REST, JSON). 
• Comfortable working with data and utilizing it to make informed decisions. 
• Work with UX researchers and designers to ensure the product or feature provides a seamless and intuitive user experience. 
• Ability to cultivate strong relationships with diverse stakeholders. 
• Capable of transforming incomplete, conflicting, or ambiguous inputs into actionable plans. 
• Excellent written, verbal, and presentation skills with a strong command of the English language. 
• Demonstrated willingness to learn and adapt in a dynamic environment. 
• Experience working as a technical product manager is a plus. 

Perks & Benefits

• Nearby public transport
• Central location
• Smart casual dress code
• Paid training and development

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

Job Responsibilities 

• Establish and maintain General Ledger accounts within the core banking system and others operations system 
• Posting Financial Transactions to the General Ledger 
• Develop and implement financial and operating procedures to enhance the operational efficiency of business unit 
• Prepare and updated related reports as needed 
• Work closely with the Payment Operation team and Treasury Operations Team on ensuring accurate processing of settlement and refund related matters 
• Perform any other assignments given by the immediate superior 

Requirements 

• Proven experience working in finance operations or a similar role within the banking or financial services industry. 
• Excellent analytical and problem-solving skills with a keen attention to detail. 
• High proficiency in Microsoft Office applications 
• Ability to thrive in a fast-paced and dynamic environment. 
• Outstanding communication and interpersonal skills to effectively interact with internal team member. 

Perks & Benefits

• Nearby public transport
• Central location
• Smart Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Open culture
• Personal development opportunities

Job Description:

• Execute end-to-end Treasury settlement workflows (validation, confirmation, releasing payment instructions):  
• Confirmation of deals against counterparties, including reviewing and matching of confirmations and resolution of trade discrepancies 
• Timely release of instructions for pre-matching and to ensure accurate trade settlement 
• Manual security and payment instructions preparation when required 
• Post trade functions and events such as fails management, corporate action events, and derivative trade reporting 
• Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues 
• Develop SOPs (including training materials) with key stakeholders 
• Participate in testing and support the implementation of the treasury system 
• Propose and process system enhancements to improve productivity and efficiency 
• Adhere to processing KPIs, SLAs and be compliant with internal controls and external regulations 
• Troubleshoot trade queries and resolve issues in an accurate and timely manner 
• Assist provide guidance, and/or on the job training to new team members 
• To keep up to date with Treasury Products 
• Assist and participate in Internal and External audit reviews. 

Requirements 

• >5 years in Treasury operations; strong knowledge across desks (FXMM, FI, Equities) will be an asset  
• Knowledge of RENTAS, SWIFT will be an advantage 
• Strong risk compliance mindset 
• Strong analytical, communication, and process development skills 
• Ability to multi-task, prioritize and manage time effectively 
• Excellent verbal and written communication skills in English 
• Good working knowledge of MS Office (Excel, Word) 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Smart casual dress code
• Annual leave, medical leave, birthday leave

Overview:

2 positions available:

• The Fraud Specialist (Agent) / Senior Fraud Specialist (Team Lead) is responsible for primarily attending to the alerts generated by the Anti-Fraud system.
• This role requires in depth experience in identifying and resolving high risk incidents that may have the potential to result in fraud / scam losses to the customer.

Key Responsibilities:

A) Fraud Specialist (Agent) https://seacapitalservices.wd3.myworkdayjobs.com/SEA_External/job/Kuala-Lumpur/Fraud-Monitoring-and-Detection-Analyst_JR00000155

To review, analyze and provide resolution of cases created via anti-fraud detection system within prescribed SLA.

• Observe customer activities/transactions to identify suspicious fraudulent activity (e.g. Phone scam, Phishing, TAC scam and etc.)
• To perform callback to customer for suspicious activities/transaction flagged by anti-fraud detection system.
• Raise SAR to Compliance when needed (identification of mule account)
• Assist customer with initiating fraud dispute and recovery efforts (incidents with financial loss)
• Handles NSRC request and perform necessary actions on identified mule accts / and recovery efforts
• Any other tasks assign by Team Lead / Fraud M&D Lead

B) Senior Fraud Specialist (Team Lead) https://seacapitalservices.wd3.myworkdayjobs.com/SEA_External/job/Kuala-Lumpur/Fraud-Monitoring-and-Detection-Specialist--Team-Lead-_JR00000165

To review, analyze and provide resolution of cases created via anti-fraud detection system within prescribed SLA.

• Responsible for management, facilitating workflow and capacity management at team-level.
• Provide coaching support to team members to improve on performance.
• Supports escalation of issues raised by team members to senior management.
• Constantly understand the fraud trend and research new monitoring enhancement to effectively mitigate possible new fraud trend for bank.
• Provide advisory regarding product specific issues that may arise.

Qualifications:

• Bachelor’s degree in a relevant field (e.g., finance, business, criminal justice).
• Minimum 3 years of relevant experience in Fraud Monitoring & Detection functions with Financial Institutions, and possess in depth understanding of industry trends and common fraud modes operandi.
• Ability to work 24/7 shifts, including weekends and public holidays.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Proficient in English (written and spoken) and Microsoft Office applications.
• Good interpersonal, communication and organisational skills and is an effective team player.

Perks & Benefits

• Allowance (parking, transportation, etc.)
• Nearby public transport
• Smart casual dress code
• Free snacks
• Medical insurance
• Annual leave, Sick Leave, Childcare Leave, Family Care Leave and etc
• Open culture
• Personal development opportunities
• Paid training and development

Responsibilities for customer acquisition specialist

• Achieve performance targets by bringing clients through the advice process • Develop client relationships with new and existing clients

• Establish and develop relationships with staff in supporting organisations • Provide professional best advice in developing clear financial plans for new and existing clients

• Adhere to strict risk management procedures

• Identify financial requirements and develop clear financial plans for new and existing clients in relation to a range of retail products

• Ensure that the highest level of customer service is provided on a consistent basis

• Develop relationships with new and existing clients in line with targets and standards

• Ensure full compliance with all relevant company policies, procedures and legal and regulatory requirements

Strong business development element to this role - generation of new leads/client relationships is key

Packages & Benefits:

Allowance schemes available to cover your basic needs.

Opportunity to boost your income (monthly basic allowance + unlimited commission + unlimited incentives).

Training, coaching, mentorship provided by experienced practitioners

Opportunity to win oversea-vacation trips every year

Opportunity to experience "Work-Life Integration" career

Qualifications

We are looking for candidates with:

Minimum Diploma holder or higher education qualification

Financially stable (no bankruptcy)

Possess own transportation

Have the drive for achievement and improvement

Self-reliant, discipline, opportunity-focused, action-takers, result-driven

Positive learning attitude, willingness to learn, coachable

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Regular team activities

客戶獲取專家的職責

• 透過引導客戶完成諮詢流程來實現績效目標 • 與新客戶和現有客戶發展客戶關係

• 與支持組織的員工建立和發展關係 • 為新舊客戶制定清晰的財務計畫提供專業的最佳建議

• 遵守嚴格的風險管理程序

• 確定與一系列零售產品相關的財務要求並為新舊客戶制定明確的財務計劃

• 確保始終如一地提供最高水準的客戶服務

• 根據目標和標準與新舊客戶建立關係

• 確保完全遵守所有相關的公司政策、程序以及法律和監管要求

該職位具有強大的業務發展要素 - 產生新的潛在客戶/客戶關係是關鍵

套餐及福利：

津貼計劃可滿足您的基本需求。

增加收入的機會（每月基本津貼+無限佣金+無限獎勵）。

由經驗豐富的從業者提供培訓、輔導和指導

每年都有機會贏得海外度假旅行

有機會體驗「工作與生活融合」的職業生涯

資格

我們正在尋找具有以下特徵的候選人：

最低文憑持有者或高等教育資格

財務穩定（無破產）

擁有自己的交通工具

有成就和進步的動力

自力更生、遵守紀律、注重機會、採取行動、以結果為導向

正向的學習態度，願意學習，可輔導

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 定期團隊活動

JOB SUMMARY

• Support, facilitate, and ensure execution of Group strategy for Credit Card businesses that:
• Optimizes financial performance & returns in key markets across regions and in timely manner & within budget.
• in key markets across regions
• in timely manner and within budget
• Drive delivery of Affluent credit card launch across key markets centrally
• Collaborate with country stakeholders and group peers & seniors in providing steer
• Responsible for end-to-end delivery across multiple & parallel streams of product launch
• Work closely with Squad in ensuring Technical requirements/enhancements delivered/enabled
• Manage day-to-day BAU matters relating to affluent CC as product SME
• Support COE hub model to lead all CC product related initiatives centrally
• Implement common standards in reviewing & reporting products performance vertically
• Delivery of affluent card CVP
• Support conceptualization, formulation, and eventually implementation of new CC product vision

RESPONSIBILITIES

Strategy

• The role holder is responsible for developing, driving, and delivering Affluent card product in key markets centrally to support Bank’s affluent growth agenda for WRB globally.
• The role would also be working with country CC teams to drive its transformation towards growth & profitability. This includes ensuring alignment of these strategies with the relevant country level stakeholders and close partnership with the markets on execution, along with associated financial and non-financial targets and reviewing performance against these targets.

Business

• The role holder is directly accountable for delivering Affluent credit card launches across markets. He/she is also the subject matter expert for Credit Cards product management, with accountability of CC performance from both singular vertical standpoint at product level as well as segment-wise in growing Wealth for our affluent base.

Processes

• Establish and implement common standards for product performance review & evaluation – both at launch as well as post launch monitoring.

People & Talent

• Lead by example, set appropriate tone & expectations from team, and work with partners’ alliance/support. Ability to collaborate cross geographies, functions, and levels. Respect differences in cultures & opinions to promote an inclusive environment where all can drive toward common goal.

Risk Management

• Partner with stakeholders for a robust risk management environment by identifying key risks and issues and ensuring effective mitigating measures and controls are implemented as necessary & appropriate.

Governance

• Develop and implement a clear structure of accountability to ensure country teams can perform their roles efficiently & successfully, and there is clear oversight and decision making. Take full ownership for assessing the effectiveness of arrangements to deliver effective governance, oversight and controls in business, and if necessary, oversee change in these areas.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Group CCPL Head
• Group Segment Strategy
• Country teams (Credit Card & Affluent Segment)
• Tech chains with One Delivery
• All LoDs – BRM, OR, RSR, CFCC, GIA

Other Responsibilities

• Here for Good – Support new strategic initiatives in driving growth with agility and flexibility.
• Do the Right thing – Act with integrity and lead with courage, especially in protecting our clients & the Bank.
• Never Settle – Be relentlessly obsessed with client experience excellence in all that we do.
• Better Together – Collaborate with internal & external stakeholders to achieve win-win outcome for all.

Our Ideal Candidate

• 10 plus experience in a bank especially in FI.
• 8 plus years in credit cards / unsecured lending preferably.
• Strong understanding of analytics and solid numerical skills.
• Excellent interpersonal, communication, negotiating and influencing skills.
• Positive attitude, high energy, ability to multi-task under pressure.
• Growth mindset, embrace change, challenge status quo with constructive feedback to achieve win-win.
• Leadership qualities.

Role Specific Technical Competencies

• Complex project management skill
• Business acumen for Credit Cards with Product management experience.
• Product management.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Core Job:  

• Understand existing As-Is Processes through Observation, User Interviews, Existing SOPs/ Policies of the department concerned, and its relevant Line of Business (LOB).
• Establish a Service Level Agreement (SLA) for tasks performed by the department’s staff (Within control only), based on current practice and Bank Negara Malaysia (BNM) guidelines.
• Expand the QAQC framework to all Third Party Assistance to ensure they are following the SLA, Guidelines, and compliance.
• Prepare QAQC Checklist for the department concerned and its relevant LOB & TPA.
• Set QAQC assessment frequency and determine the number of cases to be audited per person.
• Set Key Performance Indicator (KPI), based on the total percentage (%) of QAQC assessment evaluation.
•  Perform QAQC Assessment.
• Compile the evaluated checklists and list down the findings based on the assessment, identify gaps, pitfalls, and shortcomings based on QAQC Audits, and propose solutions.
• Review the level of adherence to process and compliance among staff, escalate lapses, and monitor Composite Risk Rating (CRR) tracking to ensure compliance and implementation of solutions, with the relevant stakeholders.
• Post assessment, discuss with relevant stakeholders and review the level of adherence to process and compliance among staff, escalate lapses, and monitor Composite Risk Rating (CRR) tracking to ensure compliance and implementation of solutions.
• Validate and verify SOPs/ WIs of all processes.
• Ensure that all processes strictly follow SOPs/ WIs, in day-to-day operations.
• Inform the department HOD/ reporting manager immediately in the event of any discrepancies/ lapses in SOPs/WIs.
• Identify gaps/ pitfalls/ shortcomings of processes in terms of BNM, Legal, Compliance, Risk, HR & Admin.
• Translate these requirements into viable solutions, capable of handling documentation, workflow management, reporting & other additional regulatory requirements, and exceptions such as legal, and data analytics.



Job Requirement:

• Candidate should possess a Bachelor Degree or equivalent in All Business Field
• Preferably at least 1 year of related working experience.
• Preferably undefined specializing in Finance / Banking / Insurance or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 undefined positions available

The position description number for this position is 5E2370/A. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search

This is a developmental position leading to the full performance level of GS-11. Closer supervision and technical guidance and/or on-the-job training are provided. Duties are gradually broadened so the incumbent is eventually performing all of the duties of the full performance level, position description number 5E2370.

At the full performance level, the incumbent will conduct interviews with the public to obtain, clarify and verify information about initial and continuing eligibility for retirement, survivors, disability health insurance benefits and eligibility for supplemental security income including State supplements; resolve discrepancies, clarify issues and make final decisions for initial and post-entitlement for benefits and payments; adjudicate and authorize entitlement or disallowance actions at all levels of difficulty and complexity under programs administered by SSA; and use state of-the-art technology to access and update claims information.

Job Description:

As an Account/ Finance Specialist, your primary responsibility will be to manage and oversee financial operations within the organization. You will work closely with the finance team and other departments to ensure accurate financial reporting, compliance with regulations, and effective financial planning.

Responsibilities:

1. Full set of accounts to support CMS licensee dealing in Securities (product financing) and Futures, and as client’s custodian.
2. Assist in managing the Singapore entity financial operations, including budgeting, forecasting, and financial reporting, daily client fund reconciliation deposit and withdrawal approval.
3. Negotiate with bankers to secure optimal banking solutions tailored to the firm's needs, enhancing financial operations.
4. Review and assess liquidity levels regularly to maintain financial stability and operational efficiency.
5. Review preliminary business contracts, ensuring clarity, compliance, and alignment with organizational goals.
6. Prepare regulatory reporting as follows:

• Prepared MAS reports (Form 1, 2, 3, Quarterly Income & Expenditure), ensuring compliance with regulatory requirements.
• Compiled and submitted survey issued by Singapore Department of Statistics.
• Managed GST reporting, ensuring accurate calculation and timely submission of returns.
• Oversee CRS and FATCA reporting, ensuring adherence to international tax compliance standards.

Qualifications:

• Proven experience in financial analysis, financial reporting, budgeting, and cash flow management.
• Strong knowledge of accounting principles, financial regulations, and compliance requirements.
• Experience with capital market activities, including securities, futures contracts, and product financing.
• Familiarity with financial reporting, daily bank/broker reconciliations, and computation of financial resources.
• Excellent analytical and problem-solving skills with attention to detail.
• Strong communication and interpersonal skills to effectively collaborate with stakeholders.
• Ability to work in a fast-paced environment and meet deadlines.

Cost Tracking and Analysis:

• Monitor and track costs across projects, operations, and logistics functions to ensure alignment with key stakeholders
• Perform monthly cost analyses to compare actuals against budgets, identifying variances and ends to support strategic decision-making.

Budgeting and Forecasting Support:

• Collaborate across departments to assist in forecasting activities, and help to develop and maintain cost-effective budgets.
• Prepare accurate cost forecasts and contribute to the budgeting process to support financial planning.

Reporting:

• Produce and provide regular reports on costs, budgets, and variances to keep stakeholders informed and facilitate transparency.
• Generate insightful cost and expenditure reports to support proactive cost management,

Project Cost Management:

• Manage project-specific cost tracking to ensure expenditures stay within budgeted limits and align with financial goals.
• Conduct spot checks on cargo and post-project cost reviews to assess profitability, addressing overspending when identified.

Invoicing and Activity Tracking:

• Generation and processing of invoices, Keeping and maintaining records of contracts, sales agreements, services, and activities are in cost tracker accurately.
• Support accounts receivable (AR) tracking by updating records and ensuring timely invoicing.
• Organize and document all invoices for easy access and retrieval.

Customer Service and Issue Resolution:

• Address customer inquiries and disputes about invoices, handling adjustments, and clarifying incorrect charges.
• Collaborate with finance, operations, and customer care to resolve invoicing issues promptly and enhance customer satisfaction.