Program Specialist (Training Manager)
2 weeks ago
Specific duties include: Working closely with the Director and Assista.....
Specific duties include:
- Working closely with the Director and Assistant Directors in formulating station policy and planning station actions based on local needs and Central Office directives.
- Leading the training and change management activities across business lines within the Regional Office (RO) and focusing on implementing changes to business processes, systems, technology, and job roles.
- Assisting the Director and Assistant Directors in assessing priorities and resources needed to meet program objectives through the development and execution of stakeholder communication, relationship management, and organizational change management strategies.
- Reviewing, analyzing, and evaluating division reports and statistical data to provide advice to management on training, change management, production, and quality goals and objectives. These reports are communicated verbally and in writing.
- Assisting the Director and Assistant Directors in developing a training and change management strategy to include a communication plan, implementation of a roadmap, coaching plan, training plan, and resistance management plan.
- Providing formalized training and recommending, as appropriate, revisions to procedures or policy to correct deficient areas based upon trends noted on quality reviews, by using review results, regulations, directives, and other relevant material to train employees specific to their division work.
- Serving as the primary Training Management System subject matter expert for the station.
- Providing sound advice and guidance to station management in achieving the RO's objectives.
Work Schedule: Monday - Friday, 8:00 am - 4:30 pm
Telework: Available
Virtual:This is not a virtual position.
Position Description/PD#: Program Specialist (Training Manager)/03010-0
Relocation/Recruitment Incentives: Not Available
Financial Disclosure Report: Not Required
Starting at $86,962 Per Year (GS 12)
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