At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it’s our people who make this happen.

Events Practical Section Team Leader

Fixed Term Contract until 31 January 2025

Guildford: £22,100 - £25,400

Office Based

 Are you a customer focused team leader?

Do you want to be a part of helping art Teachers and Students across the country get the exam results they deserve?

In your role as the Events Practical Section Team Leader you will work in a small team handling fragile artwork, building exhibitions of artwork for upcoming events, and organising artwork to be returned to schools/colleges. You will train and lead a team of temporary staff, organising their daily/weekly workload, and working to tight deadlines to ensure all stored artwork is returned and all new artwork is itemised and logged.

What’s in it for me?

You will have a basic of  25 days annual leave per year (pro rata for the length of this contract), with Bank Holidays on top and a working week of 35 hours. There is a good pension; you can contribute up to 7% and we will put in 11.5% giving 18.5% towards your pension. You’ll be joining a friendly team in a supportive environment where you’ll be a part of helping art students from across the country showcase their hard work to get the exam results they deserve. 

What do I need to be successful?

• Experience working within a logistical/despatch environment is required

• Knowledge of how to use CRM system (Microsoft Dynamics) to respond to customer queries is beneficial

• Good PC skills, especially in Microsoft Office applications

• A keen and careful eye for detail to ensure accuracy

• Ability to prioritise and manage workload

• Able to work independently as well as part of a wider team

• Problem solving skills to support dealing with queries

 What do I do next?

Upload your most recent CV and cover letter explaining why you are the best person for the job.

You could wait until applications close at midnight on midnight Sunday 24 March to apply but we will be interviewing as applications come in and reserve the right to close the advert early should we find the right person so apply today.

Every application will receive a response.

#CRE23

Recruitment Agencies

We have a preferred supplier list (PSL) in place.

Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.

Full Job Description

Summary

In your role as the Events Practical Section Team Leader you will work in a small team handling fragile artwork, building exhibitions of artwork for upcoming events, and organising artwork to be returned to schools/colleges. You will train and lead a team of temporary staff, organising their daily/weekly workload, and working to tight deadlines to ensure all stored artwork is returned and all new artwork is itemised and logged.Landscape: To assist the Events Production Co-ordinator with the building and dismantling of exhibitions, organising the return and collection of student artwork from schools/colleges, and leading a team of summer temporary staff with securely packaging up artwork to be returned to schools/colleges as well as the booking in of artwork received.

Activities:
Training and supervising a team of temporary staff to follow the Practical Section processes of securely storing and returning of school/college student artwork
Working alongside the Events Production Co-ordinator to map out timelines for the summer series
Organising and support the Art and Design awarding meetings for both GCSE and A-level
Supporting the Lead Events Producer and the Events Production Co-ordinator with the organisation of the Guildford office restructure, and liaise with the Facilities team around requirements for the safe storage of the student artwork and the Practical Section equipment
Liaising with overseas schools/colleges to organise student artwork to be sent into the Guildford office
Organising and support the Art and Design overseas moderation meetings for both GCSE and A-level (may require weekend work)
Assisting the Lead Events Producer and the Events Production Co-ordinator with the setup of the Art and Design teacher standardisation selection meetings
Using our database to track and monitor student artwork in the Guildford office, and provide lists to temporary staff of the artwork we hold for schools/college so it can be collected and safely returned
Updating our database to ensure all artwork stored is itemised, and updated to show whether the artwork has been used for an exhibition, or returned to the school/college
Building exhibitions of artwork for annual events, and anonymising all work to ensure no personal information can be accessible when the exhibitions are outside of the Guildford office
Liaising with Facilities team around organising postal services and couriers to safely return artwork
Answering customer queries using our CRM system (Microsoft Dynamics)
Liaising with schools/colleges around the collection of artwork, and sending out packaging to ensure safety in transit
Ensuring sufficient stock levels of packaging materials for the collection, return, and storage of artwork, and ordering additional supplies where stock is low

Need to know (to be successful in this role, you will need to know):
How to successfully lead a team, including creating daily/weekly workplans
How to work to tight deadlines
How organise and run internal meetings with external stakeholders
How to safely handle fragile artwork
How to construct large exhibtions of artwork
How to use Microsoft Office (including Access) to extract data
How to work with our CRM system (Microsoft Dynamics) to respond to customer queries

Activities:
Training and supervising a team of temporary staff to follow the Practical Section processes of securely storing and returning of school/college student artwork
Working alongside the Events Production Co-ordinator to map out timelines for the summer series
Organising and support the Art and Design awarding meetings for both GCSE and A-level
Supporting the Lead Events Producer and the Events Production Co-ordinator with the organisation of the Guildford office restructure, and liaise with the Facilities team around requirements for the safe storage of the student artwork and the Practical Section equipment
Liaising with overseas schools/colleges to organise student artwork to be sent into the Guildford office
Organising and support the Art and Design overseas moderation meetings for both GCSE and A-level (may require weekend work)
Assisting the Lead Events Producer and the Events Production Co-ordinator with the setup of the Art and Design teacher standardisation selection meetings
Using our database to track and monitor student artwork in the Guildford office, and provide lists to temporary staff of the artwork we hold for schools/college so it can be collected and safely returned
Updating our database to ensure all artwork stored is itemised, and updated to show whether the artwork has been used for an exhibition, or returned to the school/college
Building exhibitions of artwork for annual events, and anonymising all work to ensure no personal information can be accessible when the exhibitions are outside of the Guildford office
Liaising with Facilities team around organising postal services and couriers to safely return artwork
Answering customer queries using our CRM system (Microsoft Dynamics)
Liaising with schools/colleges around the collection of artwork, and sending out packaging to ensure safety in transit
Ensuring sufficient stock levels of packaging materials for the collection, return, and storage of artwork, and ordering additional supplies where stock is low

Need to know (to be successful in this role, you will need to know):
How to successfully lead a team, including creating daily/weekly workplans
How to work to tight deadlines
How organise and run internal meetings with external stakeholders
How to safely handle fragile artwork
How to construct large exhibtions of artwork
How to use Microsoft Office (including Access) to extract data
How to work with our CRM system (Microsoft Dynamics) to respond to customer queries
How to sufficiently stock take and order materials

At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it’s our people who make this happen.

Recruitment Agencies

We have a preferred supplier list (PSL) in place.

Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.

Full Job Description

Summary

The Marketing Manager role is critical in the planning and delivery of world class integrated marketing campaigns supporting the activation of the Go To Market (GTM) Strategies for our business objectives, including brand and product campaigns.

Responsible for achieving campaign targets and leading your team to create campaigns that add real value to the business. You will work with other senior leaders in the team to ensure that all resource is coordinated and that capacity is managed.Landscape:
This role reports into the Senior Marketing & Brand Manager within the Marketing & Brand teams. You will work alongside other Marketing Managers who also lead their own teams delivering on other GTM strategies. Your role will heavily interface with the Marketing Operations and Market Strategy teams as well as key stakeholders outside of our team. 
The Marketing & Brand teams sit within the Corporate Affairs & Marketing directorate, which also includes Internal Communications, External Communications, and Policy & Public Affairs.

Your role
Activities:
Design and plan marketing campaigns that support delivery of the Go To Market Strategy.
Responsible for ensuring that campaigns within your stream add value to the business through agreed strategic drivers
Work with Market Strategists to ensure campaigns will meet business objectives to be monitored
Provide support, mentoring and coaching to direct reports to encourage and facilitate the sharing of best practice and continuous improvement
Manage and deliver the effective day to day running of high-profile, integrated campaigns from concept to completion, ensuring they are delivered on time, to brief, on budget and meeting the pre-agreed objectives and KPIs/ leading indicators.
As part of the campaign plan, work with Marketing Analyst to develop KPIs / leading indicators and targets to monitor against.
Monitor and review the campaign activity to ensure we deliver against planned campaign targets.
Work with colleagues responsible for development of content and delivery through the channels
Make interventions to optimise activity and achieve campaign targets.
Responsible for building internal relationships and working collaboratively across the team to successfully deliver the plan.

Need to know (to be successful in this role, you will need to know):
Work with others to achieve the organisation and team vision, contributing expertise and developing self and others to achieve excellence
Challenges self and others to create solutions and strives for improved ways of working
Understands individual part to play in achieving success; takes ownership and accepts accountability
Takes a flexible, forward looking, solutions focused approach
Consistently aiming high and delivering for our customers
The ability to prioritise activity using sound reasoning and judgement

The starting salary for this role is £50,942 per annum based on a 36-hour working week. 

"Having the opportunity to work in the Transition space has been a real eye opener to me. We've been able to showcase our true OT skills with our young adults in a pivotal point in their lives. The service has expanded in size of therapists and interventions and I feel excited to be a part of this ever changing diverse team. We have a welcoming team who are motivated and enthusiastic to work alongside as well as proactively seeking the best outcome for our clients. Fancy doing things a bit differently…. come and join us you won't regret it! - Mikaela Wall, Therapy Manager." 

We are excited to be hiring a new Occupational Therapy Assistant Team Manager & Advanced Practitioner to join our fantastic Learning Disability and Autism Team. The team is Countywide and divided into the East and West of Surrey. This vacancy is in the West of Surrey with the office located in Guildford Borough Council. While the role is client facing and will involve visits during the working week, office attendance is essential twice a week for full time applicants following your induction.

About the Role  

In this role, you will support the Therapy Manager to continue to shape the evolving Learning Disability and Autism Therapy offer for the council. Underpinned with strength based practice and personalised care there will be opportunities to create standardised pathways with the aim of improving consistent practice and quality of care.

You will line manage and supervise Occupational Therapists and support Surrey's "grow your own" ethos in advocating and supporting staff through the OT Apprenticeship.

Working alongside the wider team you will work collaboratively with stakeholders, specifically our community health partners, to draw on interdependencies and improve the clients journey through services.

The role of the Advanced Practitioner in the team requires you to have a manageable caseload alongside your operational and strategic tasks and to take a leading role in educating the OT team and wider team in the role and value of OT.

Our client group ranges from younger to older adults and have a variety of needs which include; sensory processing difficulties, anxiety and emotional regulation difficulties, motor and perceptual skill difficulties and reduced opportunities of independence within functional life skills.

Your experience within the client group, transferable skills and innovative approach will work towards our aims of improving quality of life and increasing engagement in meaningful occupation of our client group whilst ensuring they are at the centre of their care and support.

We know how challenging working in Social Care can be and as a team we pride ourselves in being supportive. You will have direct line management from an Occupational Therapist (Therapy Manager) who will ensure you are coached and mentored and your well being is paramount.

In order to be considered for shortlisting, your application will clearly evidence;

• A professional qualification in Occupational Therapy and current registration with HCPC.
• Experience or lived experience with the client group; Learning Disabilities and Autism.
• Working knowledge of Care Act legislation including a Safeguarding Adults.
• Experience of supervising qualified OT's.
• Experience / examples of service change / development / new initiative implementation.
• Commitment to your own professional development.

The job advert closes at 23:59 on 10/12/2023.

Interviews will take place on the week commencing 18th December 2023.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

Contact Details

For an informal discussion please contact Mikaela Wall by e-mail at .

We look forward to receiving your application, please click on the apply online button below to submit.

Benefits

From flexible working to job sharing we are committed to providing a healthy work life balance. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups. We look forward to receiving your application, please click on the apply online button below to submit.

The starting salary for this role is £50,942 per annum based on a 36-hour working week. 

"Having the opportunity to work in the Transition space has been a real eye opener to me. We've been able to showcase our true OT skills with our young adults in a pivotal point in their lives. We have a welcoming team who are motivated and enthusiastic to work alongside as well as proactively seeking the best outcome for our clients. Fancy doing things a bit differently…. come and join us you won't regret it!" - Mikaela Wall, Therapy Manager.

A vacancy has arisen for a new Occupational Therapy Assistant Team Manager & Advanced Practitioner to join our fantastic Transition Team. 

About Us

The Transition Team, with offices based in Woking and Redhill, is a countywide service for young people aged between 14 and 25. We aim to give them the confidence and environment to control their life outcomes and aspirational goals that will support them into employment pathways, independent living and meaningful occupation.

Our overarching aim is to provide a smooth, well-planned transition into young adulthood for the families we support, ensuring that there is no one left behind.

About the Role  

In this role, you will support the Therapy Manager to continue to shape the growing Transition Therapy offer for the council. Underpinned with strength-based practice and personalised care there will be opportunities to create standardised pathways with the aim of improving consistent practice and quality of care.

You will support the day to day running of a busy and dynamic team, effectively prioritising daily challenges and expectations, line managing and supervising Occupational Therapists and supporting Surrey's "grow your own" ethos in advocating and supporting staff through the OT Apprenticeship.

Working alongside the wider team you will work collaboratively with stakeholders, specifically our community health partners, to draw on interdependencies and improve the clients journey through services.

The role of the Advanced Practitioner in the team requires you to have a manageable caseload alongside your operational and strategic tasks and to take a leading role in educating the OT team and wider team in the role and value of OT.

Our client group have a variety of needs which include; progressive physical disabilities, sensory processing difficulties, anxiety and emotional regulation difficulties, motor and perceptual skill difficulties and reduced opportunities of independence within functional life skills.

Your experience within the client group, transferable skills and innovative approach will work towards our aims of improving quality of life and increasing engagement in meaningful occupation of our client group whilst ensuring they are at the centre of their care and support.

We know how challenging working in Social Care can be and as a team we pride ourselves in being supportive. You will have direct line management from an Occupational Therapist (Therapy Manager) who will ensure you are coached and mentored and your well being is paramount. We have created an environment to put you in the best place to do your work in a more agile way, working from home, office, or other locations as appropriate.

In your application, we would love to hear about your; 

• Professional qualification in Occupational Therapy and current registration with HCPC
• Experience or lived experience with the client group
• Working knowledge of Care Act legislation including a Safeguarding Adults
• Experience of supervising qualified OT's
• Experience / examples of service change / development / new initiative implementation
• Commitment to your own professional development

The job advert closes at 23:59 on 10/12/2023.

Interviews will take place on the week commencing 18th December 2023.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

Contact Details

For an informal discussion please contact Mikaela Wall by e-mail at .

We look forward to receiving your application, please click on the apply online button below to submit.

Benefits

From flexible working to job sharing we are committed to providing a healthy work life balance. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups. We look forward to receiving your application, please click on the apply online button below to submit.

** e-learning Account Manager **

IMMEDIATE START AND INTERVIEWS

• Upto £42k + Benefits
• Guildford, Surrey
• Remote working

Our client based in Guildford, Surrey is seeking an experienced Account Manager.

Serving as the electronic product expert, the Learning Services Specialist is responsible for the successful delivery of all technology related products and for providing quality technical/implementation support to both internal and external customers.

Duties include:

• Manages the virtual classroom client experience from proposal through delivery including the scheduling of third party Producers
• Coordinates timelines, administers and tracks delivery/status of online products using various platforms
• Serves as the main point of contact for clients' virtual and e-learning/assessment needs coordinating communications between the company, clients and vendors
• Develops project plans for long-term and short-term virtual learning and/or assessment implementation
• Creates and distributes communications and reminders to client participants and client sponsor regarding session information details
• Creates online learning portals customized to client needs containing training materials, logistical information and other details
• Train clients via common virtual meeting platforms (MS Teams, WebEx, Zoom, etc...) how to create and manage their own learning groups in various platforms
• Research, track and solve routine and non-routine problems and questions, providing documentation as needed
• Resolve client requests for online product processing with minimal input from supervisor
• Provide updates to client sponsor and project team members as needed
• Collaborate with internal and external customers
• Serves as the in-house expert on all technical products and services, providing guidance to client-facing associates
• Partners with client-facing associates in the implementation of high quality technology based products and services to new and existing clients
• Responsible for responding to questions regarding pricing providing updates to assigned region on product or process changes
• Participates in transition activities related to new system or technology initiatives within the Learning Services team
• Responsible for recording work as time tracking entries
• Supports sales and delivery staff with technical expertise related to online products, applications and electronic delivery tools
• Establish working relationship with external distributors, vendors or suppliers

Requirements

• Excellent verbal and written communication skills
• Advanced IT skills
• Strong project management and customer service skills
• Ability to work under short timelines with changing priorities
• Experience in project coordination, customer service/client relations or e-learning support
• Experience with client technology support
• Demonstrated experience working in a client project support role
• Experience working in a marketing/sales or customer service environment
• Experience working in a global business environment a plus

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.