Total 5,232 Customer Service job vacancies

• Provides civil engineering technician field assistance in support of NRCS conservation activities. Prepares detailed construction drawings for complex (Class 4 and above) engineering projects.
• Performs engineering surveys utilizing state-of-the-art global positioning system (GPS) technologies.
• Provides NRCS technical support and training leadership for computer-aided drafting and design software (CADD) users.
• Performs hydrologic and hydraulic computations such as determining sediment volumes, runoff curve number, time of concentration, weir flow, pipe flow, and open channel flow using NRCS engineering application software.

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• Incumbent is responsible for the maintenance, repair, alteration and construction of exterior and interior surfaces and structures built of brick, stone and block. Repairs and maintains historic masonry on buildings, parapets, and boundary fences, chimneys, and fireplaces. Must be able to match existing historic surfaces.
• Must have a comprehensive knowledge of mixing techniques, applications, etc. Must have extensive skills in cutting and shaping block, brick, and stone. Incumbent must be able to remove portions of walls, partitions or other similar structures and repair in kind, and for the installation of doors and windows.
• Must be able to read and interpret drawings, blueprints, and specifications independently and determine the layout and work sequences.
• In addition to laying whole brick in straight, horizontal rows, must be able to perform a variety of more complex brickwork.
• Must be able match existing historic surfaces.
• Must have a comprehensive knowledge of concrete.
• Must have extensive skills in cutting and shaping block and stone.

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Major Duties Include:

• Collects daily snow, avalanche, and weather observations from avalanche paths affecting Glacier National Park roads. Records snow, avalanche, and weather observations in database/computer files.
• Evaluates National Weather Service and Natural Resource Conservation Service products and data from automated mountain weather stations for inclusion in the avalanche forecasts.
• Conducts field snow stability tests and observations, and in conjunction with other observations from field personnel, uses own judgement to independently interpret and evaluate snow stability. Issues daily avalanche hazard forecasts and warnings, which are distributed via email and briefings to park personnel.
• Using their own judgement and experience, the incumbent determines when avalanche conditions have changed sufficiently to recommend a change in existing avalanche hazard ratings.
• Serves as an avalanche spotter/ guard for snow removal crews, and in the event of an avalanche accident, acts as first responder for rescues.
• In the event of avalanche accidents, the incumbent prepares detailed reports of the accident which include snow stability and avalanche information, facts and observations concerning the conditions leading up to the accident, the accident, and the rescue or recovery operations.
• Develops and teaches avalanche safety training classes to the snow removal crews using slides, videos, on-site training, and lectures. Experience and knowledge of crews supported may vary greatly.
• Works to develop an Avalanche Safety Plan for the spring opening of roads in Glacier National Park by evaluating protocols for hazard forecasts and road operations, mapping avalanche paths and events, and providing other information regarding avalanche hazard as needed.

Multiple positions will be filled for multiple locations with this announcement:

• Hawaiʻi Volcanoes National Park , Hawaii - 2 positions. Anticipated entry-on-duty is March, 2025. Pay will include a 3.15% Cost of Living Allowance (COLA).
• Whiskeytown National Recreation Area , Whiskeytown, CA - 2 positions. Anticipated entry-on-duty is April, 2025.

• Serves as a dispatcher in the Park Communications Center. The Center provides all emergency and non-emergency law enforcement and medical communications for the parks as well as serving a support function to the search and rescue and fire dispatch.
• Operates multi-channel radio and coordinates radio traffic for rescues, law enforcement, ambulance, boating, natural disasters, other emergency situations and basic park inter-divisional operations.
• Conducts records checks using systems which include National Crime Information Center (NCIC) and National Law Enforcement Telecommunications System (NLETS).
• In some locations, may respond to a dedicated emergency response (911) dedicated line.

• YOU WILL/MAY:
• Ensure that regulated establishments produce a safe product by executing appropriate inspection methods, determining non-compliance with regulatory requirements, documenting noncompliance and initiating enforcement action, where warranted.
• Verify that meat and poultry slaughter and/or processing establishment's Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans meet regulatory requirements.
• Execute Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans effectively to prevent unsanitary conditions and adulteration of product.
• Review records, observe plant operations and conduct hands-on verification to ensure compliance with regulatory requirements and prepare detailed documentation (Non-Compliance Records) of non-compliance with regulatory requirements.
• Determine when regulatory control action is necessary. You will assess whether the plant's corrective or preventative actions are acceptable and effective, if there are trends in non-compliance, or if enforcement action is warranted.
• Conduct regulatory oversight activities inside plants in matters relating to other consumer protections (e.g., economic adulteration and misbranding).
• Have contact with plant managers, owners and others to explain legal and regulatory requirements, discuss operation of the plant's SSOP, HACCP plan and other food safety programs.
• Communicate and defend determinations on non-compliance issues and discuss plans for addressing non-compliance.
• Work with a variety of individuals to resolve problems, clarify differences of interpretation concerning HACCP and other food safety or consumer protection requirements.
• Advise other Agency inspectors, supervisors and officers on inspection and enforcement matters for which you are involved.
• Conduct various samplings, surveys and tests to obtain pertinent data on potential problem areas, industry trends, or other issues of current interest to the Agency.
• Be involved in performing health and safety verification sampling and tests for detection of specific microbes (e.g., salmonella, listeria, etc.), residues or contaminants.
• Assure that products approved for import are in full compliance with all applicable Federal regulations governing the importation of meat and poultry products.
• Authorize entry of all meat or poultry products considered to comply with Federal regulations or refuse entry of any products which violate any of the requirements for admission into this country.
• Coordinate with other Federal agencies (e.g., the Animal and Plant Health Inspection Service (APHIS) and U.S. Customs and Border Protection (CBP) on such matters as animal health restrictions and refused entry lots.

VA St. Louis Health Care System is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

The primary purpose of this Registered Nurse - Specialty Clinic is to execute position responsibilities that demonstrate leadership, experience, and creative approaches to the management of the complex client care. This position is responsible for he documented outcomes at the program or service level and must be broad and complex. The individual will assess, plans, implements, and evaluates comprehensive orientation, staff development, and continuing education programs for nursing and other clinical staff using multidisciplinary approach.

Major Duties included, but are not limited to:

• Collect comprehensive data pertinent to the Veteran's health and/or situation.
• Analyze the assessment data to determine relevant issues, identifying actual or potential risks to the Veteran.
• Implement a plan to meet learning needs, instructing patients, and families in basic health teaching and discharge planning.
• Conduct a systematic, ongoing, and criterion based evaluation of the outcomes in relation to the structures and process prescribed by the plan and the indicated timeline.
• Adheres to safety regulations and reporting processes to protect and improve patient and staff safety.
• Participate in training in the setup, use, reprocessing, and maintenance of the unit/department-specific equipment leading to the initial competency and validation of ongoing competency annually.
• Promptly report all accidents to supervisor and notifies supervisor promptly of unsafe or unhealthy environmental situations/conditions.
• Support staff in utilizing finds from research studies and to pursue studies to improve patient care.
• Develop and maintain expertise in medical nursing and serve as a resource within the clinic.

WHAT IS THE SMALL BUSINESS SELF EMPLOYED(SBSE) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Small Business Self-Employed Campus Exam/AUR Ops

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you

• Plans and conducts independent limited examinations and related investigations of a variety of individual and business taxpayers involving complex tax issues and accounting records and typical methods.
• Classifies and screens individual and business tax returns and allowance cases showing changes in tax liability and selects those which have the highest potential for audit.
• Classifies returns received as the result of transfer, special handling requirements, or collateral requests.
• Reviews Collection referrals and Criminal Investigation referrals for examination potential.
• Advises taxpayers of his/her rights as defined in the examination and appeal guidelines, the actual examination procedures, and an explanation of current tax and reporting responsibilities and the importance and benefit of meeting future responsibilities.
• Identifies issues to be pursued based on large, unusual or questionable items that produce a significant tax or compliance effect and utilizes the tax law and facts needed to resolve them. Recognizes indicators of fraudulent activity and develops appropriate referrals.

The selectee will serve as a Cartographic Technician (Geospatial) in the Office of Protective Operations, Special Operations Division. Typical work assignments include:

1. Collecting, maintaining and analyzing spatial and non-spatial data utilizing GIS software to develop maps and other visual products.
2. Participating in the planning and the development of briefings on geospatial plans as they relate to integrated tactical coverage for National Special Security Events.
3. Leveraging programs such as ArcGIS Desktop, ArcGIS Enterprise, ArcGIS portal, ERSI City Engine to collect, edit, manipulate and generate interim and final digital data and GIS products such as Grid Reference Guides.
4. Coordinating and liaising with other Secret Service divisions and federal, state and local agencies to obtain data/information and tactical coverage.
5. Providing technical guidance and direction to USSS personnel and partners regarding usage and application of GIS data.

• Duties described below reflect the full performance level GS-11. Duties assigned to an entry grade of GS-09 will be developmental in nature.
• Analyzes, plans, and evaluates directorate functions to determine validity, propriety, accuracy, and adequacy of work processes.
• Confers with personnel at all levels; observes operating practices; and accomplishes any other tasks deemed essential to performance of related duties.
• Reviews and analyzes a variety of reports received from internal and external sources, including reports produced by automated systems.
• Provides financial management technical advice and assistance to functional directorates in identifying problem areas involving regulatory requirements, statutory provisions, procedures, systems, or problems arising from changes in mission.
• Provides financial management technical advice and assistance to functional directorates in identifying problem areas involving regulatory requirements, statutory provisions, procedures, systems, or problems arising from changes in mission

• You will be the subject matter expert for all administrative support programs assigned to the Corps Chiefs Office for programs under Deputy Surgeon General/Surgeon General.
• You will perform program/project planning and technically coordinates the consolidation and implementation of approved plans.
• You will be responsible for process development and improvement of programs.
• You will perform independent studies on the effectiveness and efficiency of the programs, interpret and implement changes to organizational wide policies as new higher echelon guidance and policy is released.
• You will monitor, review, and analyze program implementation, make decisions and independently recommend program adjustments to meet changing situations as well as to accommodate changes directed by higher authority.
• You will apply written and oral communication skills to assigned responsibilities; prepare fiscal, management, reporting and administrative planning documentation associated with assigned activities.
• You will serve as the tasker manager that facilitates and provides administrative support for the Corp Chiefs Office and Directorate personnel.
• You will be responsible for liaising between members of the different Corps, Navy Personnel Command, DHA, or other internal and external agencies to settle matters involving significant or controversial policies.
• You will serve as the subject matter consultant for all Navy correspondence.
• You will manage the supplies, supply orders, and assist the supervisor with the associated budgets.
• You will act as SharePoint administrator, ensuring all sites are well-maintained, and as Defense Travel System (DTS) Departmental Accountable Official ensuring review and approval of travel and assisting staff with completing travel claims.

WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SBSE) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
SBSE EXAM - Examination Operations

Two (2) positions to be filled in any of the following locations: CHESTERFIELD, MO (MO1833); SPRINGFIELD, MO (MO1993); ST. LOUIS, MO (MO0106); KANSAS CITY, MO (MO1937); LEES SUMMIT, MO (MO2008); CHICAGO, IL (IL0236); DOWNERS GROVE, IL (IL2337); FAIRVIEW HEIGHTS, IL (IL2528); MATTESON, IL (IL2563); ORLAND PARK, IL (IL2549); SPRINGFIELD, IL (IL2454); DETROIT, MI (MI0800); GRAND RAPIDS, MI (MI2210)

Two (2) positions to be filled in any of the following locations: COLUMBIA, SC (SC0068); JACKSONVILLE, FL (FL0067); WEST PALM BEACH, FL (FL1328); GUAYNABO, PR (PR4065); SAN JUAN, PR (PR4062); DAYTONA BEACH, FL (FL1382); MELBOURNE, FL (FL1361); MIAMI, FL (FL0061); OCALA, FL (FL2668); PANAMA CITY, FL (FL3007); PENSACOLA, FL (FL3279); SARASOTA, FL (FL3100); ST PETERSBURG, FL (FL1005); TALLAHASSEE, FL (FL1407); TAMPA, FL (FL2402); Plantation, FL (FL2437)

Three (3) positions to be filled in any of the following locations: HOUSTON, TX (TX0297); HOUSTON, TX (TX2298); NEW ORLEANS, LA (LA1336); OKLAHOMA CITY, OK (OK1356); FARMERS BRANCH, TX (TX0302); SAN ANTONIO, TX (TX2982)

Four (4) positions to be filled in any of the following locations for: LOS ANGELES, CA (CA0150); LAGUNA NIGUEL, CA (CA0521); MESA, AZ (AZ6886); SAN DIEGO, CA (CA0316); SAN MARCOS, CA (CA6921)

Four (4) positions to be filled in any of the following locations: DES MOINES, IA (IA0112); WEST DES MOINES, IA (IA1527); CEDAR RAPIDS, IA (IA1550); CHICAGO, IL (IL0236); DOWNERS GROVE, IL (IL2337); SPRINGFIELD, IL (IL2454); FAIRVIEW HEIGHTS, IL (IL2528); ORLAND PARK, IL (IL2549); SCHILLER PARK, IL (IL2558); MATTESON, IL (IL2563); OVERLAND PARK, KS (KS1603); WICHITA, KS (KS1615); DETROIT, MI (MI0800); FARMINGTON HILLS, MI (MI2097); PONTIAC, MI (MI2181); GRAND RAPIDS, MI (MI2210); ANN ARBOR, MI (MI2218); FLINT, MI (MI3022); ST. PAUL, MN (MN1600); BLOOMINGTON, MN (MN1675); ST. LOUIS, MO (MO0106); CHESTERFIELD, MO (MO1833); KANSAS CITY, MO (MO1937); SPRINGFIELD, MO (MO1993); LEES SUMMIT, MO (MO2008); FARGO, ND (ND0046); OMAHA, NE (NE0051); RAPID CITY, SD (SD0035); SIOUX FALLS, SD (SD1317); WAUKESHA, WI (WI1696); MILWAUKEE, WI (WI1720); MADISON, WI (WI1784)

The following are the duties of this position at the full working level.

• This assistance work will be provided to the following groups: regular field and integrated. This position involves detailed paraprofessional support duties related to the examination of tax returns and/or the investigation of alleged tax fraud performed by Internal Revenue Agents. The technician is responsible for a segment or phase of the audit or investigation as assigned by the Supervisory Internal Revenue Agent, which will serve as an integral part in completing and closing the audit or assignment.

• As instructed by the Revenue Agent, independently locates, searches, and documents specific information from records of individuals, corporations, banks, brokerage firms, etc. This information may be gathered from digital or paper accounting records, files, computer printouts, etc. Participates in determining which information is appropriate and at what point sufficient information has been gathered. Analyzes taxpayer records, third party records and financial data to identify trends and patterns. Identifies and reports discrepancies and inconsistencies to the agent. Documents the facts and/or evidence obtained to ensure that appropriate facts are available for the Revenue Agent to reach a sound conclusion.

• Independently prepares, verifies, and assembles work papers, schedules and exhibits, and related documentation that reflect the presentation of facts and the analysis performed. These may include, but are not limited to, travel and entertainment, bad debt reserve, depreciation, source of income, tax credits, balancing bank statements, other expense schedules, chart of account, etc. Reconciles subsidiary accounts with general ledger control accounts for receivables, payables, work-in-progress, inventory and property accounts. Also assists in the preparation of examination reports including the computation of tax liability using Report Generation Software (RGS) or other software. In addition, prepares and assembles work papers and exhibits in the case file.

As an Accountant (Staff), you will:

• Assist in the planning and execution of highly specialized ARC programs in the field of
  government-wide accounting, cash management, agency accounting and reporting services.
• Develop project plans and ensures that all projects are properly documented and adequately controlled
• Perform analysis and evaluation of proposed initiatives to determine the impact to operations of the office and the bureau
• Develop proposals, issue papers, status reports, training plans, policy, procedural and other documentation as necessary to obtain understanding and decisions in conjunction with assigned projects
• Advise management on accounting matters pertaining to the accomplishment of the offices mission, related to providing accounting services to its customers and stakeholders

• Duties listed below are at the full performance level.
• Serve as a steward for a designated Forest Service area and embodies the agency’s core values in service to the Forest Service mission and completes duties in a way that is trustworthy, caring, respectful, responsive, curious, and inclusive.
• Clearly communicates decisions and takes care to explain actions in the larger context of our Forest Service mission and purpose.
• Directly responsible for the science-based stewardship of diverse natural and cultural resources, understanding the interdependence of all Forest mission areas.
• Responsible for implementing agency policy, navigating dynamic tensions and complex political, human and social factors, while also addressing the appropriate public use of forests/grasslands and associated lands of the District.
• Demonstrate a commitment to learning and evolving management approaches based on knowledge gained both from best available science and the relationships with communities, key stakeholders, interagency partners, and the public.
• Oversee the inventory, planning, evaluation, and management of each forest/grassland resource including timber, soil, land, water, wildlife and fish habitat, minerals, forage, wilderness and visual areas, and outdoor recreation.
• Performs supervisory duties 25% or more of the time.
• Subject to one-year supervisory/managerial probationary period (unless prior service is creditable).
• New USDA supervisors must successfully complete all components of the required new supervisory training program before the end of their probationary period.

• Direct human resources specialists and administrative support personnel to enhance the execution of comprehensive human capital, human resources, and training initiatives supporting agency personnel.
• Execute strength management, recruiting, hiring, onboarding, evaluations, awards and recognition, workforce training, safety, and public release of information while ensuring conformity to correct policies and regulations.
• Advise senior management officials and division chiefs on a wide variety of key human resources and human capital issues.
• Develop studies, analysis, and data to support business cases for change; provides expertise and insights to agency leadership on best business practices.
• Oversee that the organization's strategic plan, mission, vision, and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans, and work products and services.

Major Duties:

• Assist in planning, developing, organizing, leading and evaluating the effectiveness of education programs and activities.
• Assist in researching, planning, and developing educational materials and media including program outlines, teacher guides, evaluation tools, video-casts and web-based distance learning resources.
• Develops and presents a variety of outreach activities and media aimed at specific audiences outside the park.
• Assists with the day-to-day operation of the park's Education and Community Outreach Program which serves a multiple county area within New Jersey, New York, and Pennsylvania.
• Serves as a liaison and maintains professional dialogues with schools, community groups, and agencies involved in education or conservation related fields as they relate to the park's program.
• Assists with conducting teacher workshops or seminars and other education related conferences to promote the education program and to prepare educators to bring their classes to the park.