Total 4,407 Customer Service job vacancies in london nw5 3rr

A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification. For more information on the role, or to arrange an informal visit to the department, please contact Michelle Osborn - Paediatric Inpatient Team Leader at michelle.osborn1@nhs.net.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

We're looking for a kind, compassionate and resilient Mental Health Support Worker to join our Mental Health service in Hammersmith & Fulham.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a Support Worker, you will play a key role in supporting our residents to help them to enhance life skills and increase independence and manage their health. This also includes tenancy management and other life skills.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
- NVQ Level 2/3 or transferable skills in customer centred roles

Desirable:
- Experience working in mental health sector
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Xcel S Care Ltd will offer you competitive pay rates, two weekly pay, holiday pay, flexibility and the chance of a permanent job.

Xcel S Care Ltd is currently going through a period of growth and need highly skilled and experienced Care Worker to support our clients throughout the Greater London areas. As a Care Worker, you will ensure the highest standard of care is always maintained.

Get in touch today to discuss this opportunity further!

Xcel S Care Ltd is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Seeking a Registered Manager for a Newly Established Care Company. We require an experienced, proactive manager. At Achieve together we believe this is more than just a job. Alongside making a positive impact on people’s lives you would be on an amazing career journey with an exciting, progressive organisation.

Let’s tell you about the Role.

This is a role with challenge, growth, and purpose at its heart. It’s a role that inspires others and brings your creative mind to life.

Every home is like a small business, and as a Registered Manager you will lead your team, taking accountability for all operational aspects of the home, focusing on areas such as recruitment, retention, budget management and rota planning. You will be responsible for the safety of all, and you’ll motivate your team with ideas that keep the people we support engaged, fulfilled and happy. The sense of fun you’ll bring helps make things happen.

At Achieve together, we see this as more than a job, this is the start of your career journey with us. With 75% of our managers promoted from within, this is a fantastic opportunity to develop your career and reach your full potential. Not forgetting, we also offer a wide range of benefits that include:

Competitive pay and progression that is linked to your skills and experience

Flexible working opportunities to suit you

Recognition schemes, team events and social activities

Employee discount schemes across a range of retailers and services

Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

Ongoing development and training to support your career progression with us

Employee welfare and wellbeing initiatives

Electric Vehicle Salary sacrifice scheme

Let’s Hear About You.

Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples’ lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you. Be part of our team, Sharing Moments. Shaping Lives.

Education Support Tutors RequiredSalary S01 Point 21-25 (£27,019 - £28,646 gross pa - pay award pending)32.5 hours per week term time only Required as soon as possibleWe are seeking to appoint an Education Support Tutor to work alongside our friendly and close-knit team to support students within our Gateway Department. Candidates will have outstanding behaviour management skills, will be talented, dynamic and inspirational and will challenge and motivate our students to get the very best meaningful outcomes. We need kind-hearted, compassionate people who want to commit to changing lives for the better. This is a permanent post, term time only (39 weeks), 32.5 hours per week. Candidates must own a car and have a car available for use every day as part of the Job Description. Salary will be S01 Point 21-25 (£27,019 - £28,646 gross pa – pay award pending).
Your wellbeing and your professional development will genuinely matter to us. We have recently been awarded the NEU Workload Charter Status:
• Dedicated annual training package for support staff
• 6 planned early finishes for all staff per year to support wellbeing
• An environment where everyone has a say and everyone matters
Woodbridge Park is on a journey to outstanding and we need outstanding people to join us. We are a multi-site Alternative Provision for children and young people with complex needs and we provide a vital service to the families and schools of Hounslow. We are proud of our service and we need inspirational, patient trailblazers who believe that every child matters and who will never give up on our amazing pupils.
We can offer a varied professional experience, thanks to our many diverse sites – no two days are the same. We can also offer outstanding professional development with a dedicated training programme and planned investment in staff development.
We will invest in you, develop you, train you and support you in being your very best!
OFSTED November 2023 judged WPES as a GOOD school.
Closing Date Sunday, 24th November 2024 at 3 pm
Woodbridge Park Education Service is committed to safeguarding and promoting the welfare and wellbeing of all children and expect all staff and volunteers to share this commitment. Please note that shortlisted candidates will be subject to an online search. Successful candidates will be subject to an enhanced DBS disclosure.

Xcel S Care Ltd will offer you competitive pay rates, two weekly pay, holiday pay, flexibility and the chance of a permanent job.

Xcel S Care Ltd is currently going through a period of growth and need highly skilled and experienced Care Worker to support our clients throughout the Greater London areas. As a Care Worker, you will ensure the highest standard of care is always maintained.

Get in touch today to discuss this opportunity further!

Xcel S Care Ltd is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Xcel S Care Ltd will offer you competitive pay rates, two weekly pay, holiday pay, flexibility and the chance of a permanent job.

Xcel S Care Ltd is currently going through a period of growth and need highly skilled and experienced Care Worker to support our clients throughout the Greater London areas. As a Care Worker, you will ensure the highest standard of care is always maintained.

Get in touch today to discuss this opportunity further!

Xcel S Care Ltd is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Founded in 1967 as the Merton Family Housing Trust, we have since grown into an organisation with over 7,000 homes across nine south London boroughs. We are a provider of homes for rent (social and affordable), shared ownership, outright sale, and supported housing. We also have a small portfolio of commercial properties and garages.
As a social housing provider, Wandle has regulatory commitments to ensuring building safety, with specific duties discharged to teams. The Building Safety & Property Compliance Team are part of Asset Management and have specific responsibilities for:

Fire safety incl. fire risk assessments, fire door inspections and fire safety systems and/or equipment programmes
Building safety – incl. cladding, Building Safety Act and Fire Safety Act requirements
Water hygiene incl. water risk assessments and remedial works programmes
Asbestos incl. asbestos surveys, re-inspections and removals programmes
Fall arrest systems – programme of annual checks
Providing assurance to Wandle’s Executive Team and Board on building safety activities

The purpose of the role is to provide support for all aspects of the Building Safety & Property Compliance Team’s and the wider Asset Management building safety management and compliance functions.
In this role, you will be responsible for providing support to help ensure Wandle’s compliance programmes run smoothly, and residents are consulted, engaged, and communicated with on building safety activities. Support includes administrative functions for contract meetings, dealing with payments, raising actions on Wandle’s CRM system, and providing a data handling function in relation to asset management & compliance systems. This role also requires the management of key areas of support functions such as managing inboxes, dealing with internal and external queries, updating intranet and internet sites as well as taking the lead in the use of asset management and compliance systems.
To be successful in this role, you will have a background in supporting building safety-based servicing and compliance programmes. You will also be confident and experienced in managing data, dealing with customers, colleagues and contractors, and have the IT skills to update Wandle systems such as internet sites and asset management & compliance systems.

A day in the life:
You will:

Co-ordinate work associated with building safety compliance activities, including annual and periodic inspection and servicing programmes. This includes resident engagement where required.
Liaise with staff across departments to provide support where there are issues of no-access to properties. Co-ordinate ‘no access’ legal activities in Asset Management by tracking cases for the No Access Panel to ensure progressed in a consistent and effective manner. This includes maintaining evidence of no-access attempts from staff and contractors.
Contact customers, contractors and internal staff with regards to queries relating to servicing programmes.
Contact Managing Agents to get building safety information such as fire risk assessments on properties where Wandle do not directly manage the properties.
Manage team inboxes, general enquiries and CRM workflows from internal and external customers and contractors.
Manage Wandle websites for specific sites to keep residents informed of ongoing work by monitoring to keep updated, liaising with the web developers with updates and working with Building Safety and Asset Management Team members to provide updated information.
Carry out resident engagement activities such as consulting with residents and providing building safety information to residents in a variety of formats. This includes managing building safety content for Wandle’s customer portal. including mailouts to residents in the applicable blocks. Support any necessary customer consultation activity by helping to ensure that customers and other stakeholders are aware of plans and proposals.
Extract and manipulate compliance data from compliance systems for report requests, following up with team members to check the accuracy of the data to help ensure reliable compliance data is provided.
Support the Building Safety & Property Compliance Team to maintain and keep up to date servicing records, working with the compliance and data officers to ensure up to date records on corporate systems.
Maintain accurate compliance data on relevant systems. File certification in an orderly and logical manner so to allow its rapid retrieval in shared folders and on compliance/asset systems.


What you will need to have:

Educated to a minimum of GCSE, or equivalent standard, with specific emphasis on the ability to demonstrate effective communication and accurate literacy and numeracy
Social Housing experience (Desirable)
Experience in building safety / compliance activities (Desirable)
Knowledge of relevant social housing / building safety legislation (Desirable)
Excellent customer service skills
Excellent written and oral communication skills
Effective workload management, working to deadlines
Excellent communication/interpersonal skills with people at all levels
Ability to build and maintain business relationships
Computer literate (Word, Excel, PowerPoint)
Experience using CRM systems (such as Dynamics)


What next?
If you want to be part of a winning team that takes pride in delivering a positive experience to our customers and believe you have the skills and experience to be successful in this role, we would love to hear from you.
Please apply with your CV and supporting statement on no more than two sides of A4 ensuring you address the ‘What you will need to have” section set out in the role profile by 11 November 2024. Please also note that ahead of the interviews you will be asked to undertake a number of online tests/assessments. Interviews will be held face to face in Wandle’s office in the week commencing 18 November 2024.

VolkerHighways is a market leader in the delivery of highways and street lighting term maintenance contracts. We build strong collaborative relationships with our clients to drive improvements and efficiency in all our activities.

We have the capability to deliver major surfacing and public realm infrastructure projects. Our specialist in-house traffic management division provides expert advice and support across the industry, whilst assisting with our own, in-house contracts.

We have a fantastic opportunity for a Control Centre Operator to join our Highways Business.

Based within the Volker Highways Control Centre, the Control Centre Operator is an indispensable part of the proactive and reactive response service for all Volker Highways contracts, being the first point of contact for the emergency response calls from various organisations. The tasks undertaken in this role ensure that the network is safe for the public and without congestion by allocating works to the operatives for emergency and miscellaneous tasks in a co-ordinated manner. The role will also include using Volker Highways' ATOM system, ERCC App and various client systems by instructing and monitoring works orders, permits and emergency responses which are essential to ensuring the company is contractually compliant in all operational matters.

About you

• An understanding of Emergency response
• An understanding of the highway authority contracts
• Previous experience in a control centre environment desirable

If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.

Why work with us?

VolkerHighways is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure.

By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerHighways are able to ensure our staff provide unrivalled resources and expertise to our clients.

We offer competitive rewards and benefits, recognising the value we place on our employees.

We offer a range of benefits, including:

• Competitive salary
• Competitive annual leave and an additional day off on your birthday
• Private medical care
• Pension
• Life Assurance
• Cycle to Work scheme
• Shopping and restaurants vouchers, rewards, and discounts
• Training and development opportunities-comprehensive skills-based training
• Family friendly polices including enhanced maternity benefits
• Employee Assistance programme
• Mental health, physical health, and financial support
• 24/7 Virtual GP service

Fairness, inclusion and respect

We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.

If you need support with your application, please contact us at

Additional information

Note for Recruitment Agencies:

Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release.

We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed

VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.

Registered Care Home Manager

Location: North London (N20)
Salary: up to £55,000 per annum
Type: Permanent, Full-time (Monday - Friday, 08:00 to 17:00, 45 hours per week)

We are currently recruiting on behalf of a well-established care provider for the role of Registered Care Home Manager. This is an exciting opportunity to lead a 56-bed residential care home in North London, specialising in elderly and dementia care. The client is looking for an experienced and dedicated individual to ensure the home runs smoothly and continues to deliver high-quality care.

Key Responsibilities:

• Oversee the care staff and ensure service users receive safe, effective, and high-quality care.
• Protect service users from avoidable harm and manage risks.
• Manage the medication process and ensure accurate administration and recording.
• Engage service users in decision-making about their care, ensuring their dignity and privacy.
• Lead recruitment, training, and mentoring of new staff members.
• Organise healthcare services, social activities, and ensure nutritional needs are met.
• Monitor and improve service quality and maintain compliance with CQC standards.

Requirements:

• RMA / NVQ Level 5 or equivalent, completed, or enrolled.
• Proven experience as a care home manager or deputy manager.
• Strong leadership, communication, and team-working skills.
• Knowledge of CQC regulations and elderly/dementia care.

Benefits:

• Annual performance and CQC rating bonuses*
• Paid holiday up to 28 days
• Transport and accommodation assistance available*
• £250 "Refer a Friend" bonus (unlimited)*
• Pension contributions through NEST

If you are passionate about delivering high-quality care and want to take the next step in your career, we'd love to hear from you. Apply today to join the team!

Senior Payroll Officer
Location: London
Contract: Temporary (3-month initial)
Rate: £20-25 per hour (37hr week)
Start Date: ASAP
*Hybrid Working*
Contact: greg.waite@servicecare.org.uk

Job Description
Service Care Solutions are currently recruiting on behalf of a Local Authority in London for a Senior Payroll Officer to join the team on a temporary basis. The Senior Payroll Officer will assist and lead in some instances in end to end processes of the Council's payroll operations, ensuring that each stage of the payroll process is carried out efficiently, whilst complying with statutory regulations and council's policy.

Main Responsibilities

• Support the Payroll compliance officer in running the payroll - ensuring the delivery of a high quality, responsive and efficient payroll service.
• Reconcile all payroll payments to the general ledger and suggest adjustments to control accounts as appropriate - calculate and verify all statutory payment calculations and identify system anomalies in calculations and reporting where necessary.
• To support and test upgrades, system developments and statutory changes including user acceptance testing and ensuring user training requirements are met.
• To ensure system background data and system set up is maintained in line with the Council's requirements and to provide consultation to key stake holders on all payroll systems.
• To undertake quality assurance checks and identify service issues arising from analysis of the causes of self service payroll entry errors, complaints and working practices and develop proposals and plans for addressing and improving these.

Candidate Criteria

• Substantial experience in using complex computerised payroll systems in a large organisation
• Experienced in Local Government payroll at a similar level position
• Experience and knowledge of pensions administration in Local Government
• Great communication skills and ability to work professionally and adapt to any team fit.

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Service Care Solutions have an exciting vacancy for a Ground Maintenance Operative with immediate start available working with a Housing Association based in the North London area of Stamford Hill (Hackney).

This position will involve carrying out soft landscaping duties supporting the Grounds Maintenance Team in clearing pathways, edging grassed areas, clearing litter from the roads and kerbed areas, cutting back hedges and shrubs while being able to use strimmers and hedge cutters.

Ideally, you will have experience in a similar role and be health and safety conscious.

A Full UK Driving License would be a requirement for this vacancy.

Working hours are Monday to Friday working a total of 35 hours weekly from 8am till 4pm.

For more details on this vacancy and to apply, please email Prakash on prakash.panchani@servicecare.org.uk or call 01772 208967.

Service Care Solutions have an exciting opportunity for an Estate Cleaner to join a Housing Association who are currently going through a growth to join there team based in North London

We are looking for an exceptional individual who has the experience and who wants to make a difference and thrives in a challenging environment. If you have a proven track record of maintaining and cleaning communal areas, service communal gardens and other common areas as a quality standard please get in touch.

In this role, you'll provide an efficient and effective service as a member of the Estates team.

You'll ensure that adequate stock control is kept of all materials, equipment and company vehicles are checked and maintained.

You'll carry out all grounds maintenance work including litter picking, leaf blowing, communal cleaning as requested by the Estates Supervisor as well as other duties relevant to the role.

What you'll need

• You'll be an experienced Cleaner carrying out cleaning services and be responsible for communicating requirements and reporting incidents.
• You'll be able to work individually or collaboratively with other team members, staff and external contractors; prioritise own workload but also follow a schedule.
• You'll be proactive in helping assess for maintenance related issues, health and safety including reporting building defects and completing basic compliance checks.
• You'll be able to effectively prioritise and ensure effective use of own time.

For this role, we are seeking candidates who have a valid UK driving license as this will be Mobile role, and involve working in different areas of North London and surrounding boroughs.

The role will work with a range of residents and colleagues, so a positive approach to collaborative team working is essential.

Working hours for this role are Monday to Friday, 8am till 4pm.

For further details, get in touch with Prakash today by calling 01772 208967, or emailing prakash.panchani@servicecare.org.uk