Total 295 Customer Service job vacancies in lincoln nebraska

Care Assistant Location :Ermine House, Lincoln Pay rate: £12.17 per hour Contracted Hours: 28 per week We offer various shifts and hours so get in touch and we can help you find the job you want! Ermine House offers compassionate, individualised residential and respite care for up to 44 residents in a homely, comfortable environment. Located on the Ermine Estate in Lincoln, the home is only a mile and a half from the city centre. It is close to local shops, library, church and thriving community. The home benefits from a direct bus route into Lincoln city centre. We are looking for you to work as a care assistant making a real difference to our residents lives every day. Along with supporting daily routines and personal care (washing, bathing, supporting toilet use) we are looking for the right people to genuinely care for our residents and create a happy fulfilled life for them.
Some days may be challenging but you will laugh, have fun and make lasting memories. You’ll become part of our extended family too, bringing kindness, exceptional care and dignity to our care homes. We are looking for both experienced carers and those that are new to care to build our teams with diverse people who can bring all sorts of life experience to the job. We provide induction training and support, with ongoing development opportunities for you to really build a career with us. You will be a great communicator and able to build relationships and positive working and living environments. We’d love you to love your job. AND IN RETURN We’re currently the second largest not-for-profit provider in the UK, meaning we reinvest every penny we make into our homes, residents lives and team members. We offer a great range of benefits: * 28 days holiday; increasing with length of service (pro
rat’d for part time) * Higher weekend pay * Workplace pension * Free uniform * Free DBS * Free car parking * Life assurance * Comprehensive induction, ongoing training and development * Refer a Friend scheme rewarding you up to £1000 for every recommendation you make who successfully starts working for us * Access to our Employee Assistance programme * Care Worker Charity membership for well being and financial aid * Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more. We reserve the right to close this role before the closing date, with no advance notice. We do encourage you to complete an application as soon as possible if interested.

To provide a welcoming and professional reception to the service and to ensure both telephone and personal enquiries are dealt with in a polite, confidential and efficient manner. To provide a full and efficient clerical service to the clinical staff and admin team including dealing with incoming mail, the inputting and extraction of performance and information data and assisting with routine typing tasks. To respond to queries and incoming calls on a daily basis, which may be non-routine and can sometimes involve information of emotional and distressing circumstances, ensuring prompt attention in a professional and sensitive manner, assessing situations and seeking further information/support where required. To ensure patient and staff confidentiality is maintained at all times adhering to Trust and national policy regarding same. To manage workload under supervision, seeking advice when required, performing routine office procedures which may at times during the secretarys absence include typing of reports, letters and other documents. The routine office procedures to include the opening and distribution of correspondence, dealing with outgoing post, photocopying, filing and faxing in accordance with current trust procedures. To have a thorough working knowledge of electronic systems including email, SHARON, Clinical systems and Datix and to update these systems in a timely and accurate manner and in accordance with Trust policy. To be the point of contact for the team in ordering and receipting of goods and services in line with Standing Financial instructions To prepare and process documentation in respect of the electronic ordering, receipting and payment of stationary and goods in accordance with Standing Financial Instructions. To maintain healthcare records including the scanning of documentation within the area of responsibility including the compilation of records for new patients, filing, archiving and using the tracer system in accordance with the Trust Records Management Policy. To assist with the distribution and collation of information around referrals, waiting lists and other statistics to ensure optimum usage of facilities and assist the team co-ordinator in monitoring statistics thus ensuring statutory performance and contracting data is up to date. To participate in Supervision and appraisal in line with Trust policy. To ensure all work is undertaken in line with Trust and national policy. To recognise the need for flexibility and be willing to undertake extra duties as and when required that are commensurate with the grade and responsibilities of the post including providing cover for other admin staff within the service, across the county. To participate in the provision of an extended hours service.

You can find further details about the job, in the attached Job Description and other supporting documents. Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application. If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Please view the attached Job Description and Person Specification documents for complete details regarding this post. When completing your application, please demonstrate how you meet the role criteria. We can also offer you many staff benefits to help support you which include: Early access to Psychological Therapies and Physiotherapy Competitive annual leave allowance Car leasing scheme Childcare Vouchers NHS pension scheme Free eye tests Money saving options through our salary sacrifice scheme Discounts on major high street retailers and restaurants

To answer the telephone and process e-mails to deal with general queries/referrals received from the public, healthcare professionals and other partner organisations. To act in the role of Dispatcher, allocating resources (Healthcare Professionals) to attend patients to provide care in their homes. To be a resourceful problem solver that utilises the people and processes in place to provide an excellent level of patient care. To be adaptable and positive to embedding any changes into the functions of the Operations Centre. To embrace feedback using it as a learning opportunity to further develop your skills and knowledge

Care Assistant- Residential Care Home
Canwick Court Care Centre
33/44 hours per week - Nights
Bank Hours are also available. Bank positions is a flexible working role where you are able to choose the shifts you can cover. Giving you the flexibility to have a work - home life balance.
St Philip's Care is dedicated to providing outstanding care to our clients which is why we have been award The most outstanding Residential Care Management Team in the UK and continue to apply this ethos through 2024
Our company values and encourages our staff, provide ongoing training and the opportunities to progress throughout the business if desired. Wherever you want your career in care to take you, you can do it with St Philips Care.
Do you need a job that offers flexibility, the chance for progression, and to make a difference?
Stop looking! You’ve found it!
With this role you can Earn while you Learn as we can provide full training.
Come and join our great care team at St Philips Care and love your job!

The successful applicant should be willing to learn, caring in nature and kind.
Being reliable with a good attitude towards work is valued. Full training can be provided for the right applicant.
As a Care Assistant you will be responsible for:

Understanding and providing the requirements for “normal” health and to have insight into the effects on the client and family when continued care is needed.
To assist the client in any area of his/her daily care needs which they would normally undertake themselves if they were able to do so.
To participate in holistic caring activities.
Care for all clients’ needs as required with the aim of optimising their independence.
Read and act on the Care Plans of each client to promote continuity of care.
To understand the right of the individual to confidentiality.
Moving and handling, dressing, and assisting residents in their daily hygiene and dressing needs.
Observing and reporting any changes in residents’ condition
Report to Senior staff any hazard or unsafe equipment that may be injurious to the health and safety of staff, residents, and visitors
To attend any in-service training arranged as part of staff development and mandatory training, which is a legal requirement

As a Care Assistant it would be desirable to have,

Previous experience of care work in a Hospital, Care or Nursing Home.
A Passion for Care of the Elderly
NVQ2 / SVQ2 or QCF level 2 in Health and Social Care or Care

Benefits of working with the St Philips Family

A supportive, inclusive, friendly working environment
The opportunity to progress and gain further qualifications “learn while you earn!”
4-weekly pay periods
Full training given
Paid induction and shadow shifts
E - Learning incentive scheme
Paid holiday
Flexible opportunities to fit around your life
Rewards scheme for all staff
Refer a friend bonus scheme worth £100.00
To be part of the St Philip’s Care family across the UK
The chance to change lives
Option to join the people pension if not automatically enrolled.

Care Assistant- Residential Care Home
Canwick Court Care Centre
33 hours per week - Days
Bank Hours are also available. Bank positions is a flexible working role where you are able to choose the shifts you can cover. Giving you the flexibility to have a work - home life balance.
St Philip's Care is dedicated to providing outstanding care to our clients which is why we have been award The most outstanding Residential Care Management Team in the UK and continue to apply this ethos through 2024
Our company values and encourages our staff, provide ongoing training and the opportunities to progress throughout the business if desired. Wherever you want your career in care to take you, you can do it with St Philips Care.
Do you need a job that offers flexibility, the chance for progression, and to make a difference?
Stop looking! You’ve found it!
With this role you can Earn while you Learn as we can provide full training.
Come and join our great care team at St Philips Care and love your job!

The successful applicant should be willing to learn, caring in nature and kind.
Being reliable with a good attitude towards work is valued. Full training can be provided for the right applicant.
As a Care Assistant you will be responsible for:

Understanding and providing the requirements for “normal” health and to have insight into the effects on the client and family when continued care is needed.
To assist the client in any area of his/her daily care needs which they would normally undertake themselves if they were able to do so.
To participate in holistic caring activities.
Care for all clients’ needs as required with the aim of optimising their independence.
Read and act on the Care Plans of each client to promote continuity of care.
To understand the right of the individual to confidentiality.
Moving and handling, dressing, and assisting residents in their daily hygiene and dressing needs.
Observing and reporting any changes in residents’ condition
Report to Senior staff any hazard or unsafe equipment that may be injurious to the health and safety of staff, residents, and visitors
To attend any in-service training arranged as part of staff development and mandatory training, which is a legal requirement

As a Care Assistant it would be desirable to have,

Previous experience of care work in a Hospital, Care or Nursing Home.
A Passion for Care of the Elderly
NVQ2 / SVQ2 or QCF level 2 in Health and Social Care or Care

Benefits of working with the St Philips Family

A supportive, inclusive, friendly working environment
The opportunity to progress and gain further qualifications “learn while you earn!”
4-weekly pay periods
Full training given
Paid induction and shadow shifts
E - Learning incentive scheme
Paid holiday
Flexible opportunities to fit around your life
Rewards scheme for all staff
Refer a friend bonus scheme worth £100.00
To be part of the St Philip’s Care family across the UK
The chance to change lives
Option to join the people pension if not automatically enrolled.

Customer Relations Advisor - Required For Our Care Homes located in Lincoln, Part of the Country Court Family
Hours: 37.5 Hours per week -Monday to Friday
Salary OTE £42,000 (£28,000 BASIC & £14,000 Commission for an on-target performance)
Are you a switched-on salesperson with a big passion for people? We are seeking a dynamic and compassionate Customer Relations Advisor with strong sales and relationship skills to join our homes Eccleshare Court Care & Nursing Home, Neale Court Care Home, Ruckland Court Care Home and Swanholme Court Care Home located in Lincoln.
Country Court is proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
THE CUSTOMER RELATIONS ADVISOR ROLEIn this role, you will be responsible for creating community relationships through local business development to encourage private enquiries. You will be managing enquiries from initial contact through to admission, priding yourself on positive relationships with residents, their families and professionals.
You’ll arrange home open days and professional networking events, working closely with Country Court’s marketing and operational teams – all while developing strong relationships with a variety of people and businesses locally to promote the home.
You’ll be working with families at a challenging time, when someone is transitioning into the next chapter of their life. That’s why your ability to meet KPIs must be balanced by your empathy and passion for people.

Key Responsibilities:



Admissions Management: Oversee the admissions process from initial enquiry to move-in, ensuring a smooth and welcoming experience for new residents and their families.
Customer Relations: Build and maintain strong relationships with residents, families, and external stakeholders.
Business Development: Develop and implement strategies to increase occupancy rates and drive new business through community engagement and effective marketing.
Community Engagement: Act as the face of the care home in the local community, building partnerships and promoting the services we offer.
KPI Achievement: Monitor and manage key performance indicators, including occupancy rates and average weekly fees, to meet financial and operational goals. This includes contract and direct debit compliance for the home.
Team Collaboration: Work closely with the Home Advisor and other team members to ensure cohesive and efficient operations.


ABOUT YOUWe’re open to what your professional background looks like but must include proven experience in customer relations, sales or business development roles. Our Customer Relations Advisors may come from consumer banking, nursing, leisure/fitness, and pharmaceutical sales with strong B2C experience. They’ve proven business development and sales success and they’re competitive, but they care. Above all, they love seeing the end results of their efforts: happy residents and families whilst achieving KPIs.
The ideal candidate will:

Have the ability to communicate confidently with people at all levels both face to face, telephone and email.
Strong interpersonal and communication skills, with the ability to build rapport and trust quickly.
Ambitious and target orientated with the ability to use own initiative.
Excellent organisational and time management skills.
Compassionate and empathetic approach to dealing with residents and their families.
Experience in the elderly care sector is desirable.
Understand the local area and demographic.
Proficiency in using CRM software and other systems.
Due to local business development being required, full driving license is essential.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to Blue Light Card which provides a range of excellent discounts for shops, restaurants, days out & more.

*Subject to Terms and Conditions

To provide a welcoming and professional reception to the service and to ensure both telephone and personal enquiries are dealt with in a polite, confidential and efficient manner. To provide a full and efficient clerical service to the clinical staff and admin team including dealing with incoming mail, the inputting and extraction of performance and information data and assisting with routine typing tasks. To respond to queries and incoming calls on a daily basis, which may be non-routine and can sometimes involve information of emotional and distressing circumstances, ensuring prompt attention in a professional and sensitive manner, assessing situations and seeking further information/support where required. To ensure patient and staff confidentiality is maintained at all times adhering to Trust and national policy regarding same. To manage workload under supervision, seeking advice when required, performing routine office procedures . The routine office procedures to include the opening and distribution of correspondence, dealing with outgoing post, photocopying, filing and faxing in accordance with current trust procedures. Booking rooms for other departments. To have a thorough working knowledge of electronic systems including email, SHARON, Clinical systems and Datix and to update these systems in a timely and accurate manner and in accordance with Trust policy. To maintain healthcare records including the scanning of documentation within the area of responsibility including the compilation of records for new patients, filing, archiving and using the tracer system in accordance with the Trust Records Management Policy. To participate in Supervision and appraisal in line with Trust policy. To ensure all work is undertaken in line with Trust and national policy. To recognise the need for flexibility and be willing to undertake extra duties as and when required that are commensurate with the grade and responsibilities of the post including providing cover for other admin staff within the service, across the county. To participate in the provision of an extended hours service.

Full details of the role and specification can be found in the attached Job Description. If you have any queries, please contact Caroline Landon at caroline.landon@ulh.nhs.uk

To work within the policies, protocols and clinical procedures of Lincolnshire Partnership NHS Trust and to promote competent working practice within an integrated multi-disciplinary team. To liaise with the nurses, and carry out assigned duties as a member of the multi- disciplinary mental health team. To be prepared to work on own initiative as necessary and report to the Nurses. Promote equality for all patients and understand their health needs. Demonstrate an awareness of service user and carer perspectives on the provision of treatment and continuing care. Participate regularly in clinical & managerial supervision sessions. Liaise with representatives from associated voluntary and statutory organisations and facilitate good communication processes. Attend in-service training and other study / refresher days to meet individual, statutory and service needs. Participate in performance reviews. Facilitate and participate in recreational and physical activities in the provision of health and social care to service users. Demonstrate an understanding of the responsibilities in relation to patients property and valuables, respecting cultural values. Always act in a manner as to promote and safeguard the interests and well-being of patients. Actively promote a responsible caring attitude at all times, treating all patients with dignity and respect. Always act in a manner that ensures no patient is the subject of any form of abuse. To report any incident which does not comply with Trust policy regarding incident reporting. Participate in the escorting of patients as per the Unit procedures Accompany patients and participate, as needed, in recreational activities Maintain good order and cleanliness on the Unit

What should you do next? Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

What should you do next? Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

What should you do next? Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!