Total 3,426 Customer Service job vacancies in d05 clementi new town hong leong garden pasir panjang

• Provides expertise in program management, training, and quality control for NRCS Farm Bill Programs.
• Responsible to ensure team resource conservationists, field office (FO) personnel and technical service providers (TSPs) have proper tools and technology to carry out programs, resource conservation planning, contracting, and conservation management.
• Recommends changes in technical guides and collects data necessary for their development for the use of field offices in administering programs.
• Provides technical leadership and information to engineers, conservation districts and regional planning groups to ensure the development of highly specialized land resource plans, and to incorporate needed soil and water conservation measures.
• Conducts area reviews, perform program quality checks in accordance with NRCS policies and provides training to the field staff for technical practices.

Employee maintains office records in accordance with established procedures including field notes, correspondences, and reports, etc., such as accident reports, training forms, and safety meetings. Distributes and controls incoming and outgoing packages, mail, and materials delivery and requisitions office supplies and related materials or services. The Clerk receives, returns, and directs telephone calls providing complete and clear information. Employee possesses a comprehensive knowledge of commonly used software including word processing, spreadsheet and database programs.

• Uses a variety of specialized equipment to perform a full range of techniques to measure and monitor meteorological, sediment transport and carbon cycle processes.
• Maintains records and locates and compiles data and other information from various sources on meteorological, sediment transport and carbon cycle processes.
• Searches for literature pertinent to area of research for new procedures or techniques to use in the laboratory and field to monitor biophysical properties and processes
• Collects, prepares, evaluates and verifies samples and supporting records, including physical specimens and electronic data for long-term monitoring and experimental projects on wind erosion, dust emission, and carbon cycling.

Major duties and responsibilities include (but are not limited to):

• Sets up and breaks down assigned station with the correct supplies and food items;
• Portions food items into standard serving sizes using the proper utensils and specified dishware
• Selects and places correct items on patient trays
• Decides what food items to serve for the most common diets
• Identifies obvious discrepancies between the prescribed diets and the food items
• designated by the menu
• Sets up dining room tables for service, place food and beverages on tables, and replenish items as necessary;
• Delivers meal trays to the patients' bedsides; reporting the patients' comments and complaints to the supervisor or dietitian;
• Provides assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes;
• Prepares fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts;
• Reads and interprets regular or modified menus, individual diet cards, tray tickets or patient selections
• Performs heavy-duty cleaning tasks throughout the food service and related areas;
• Performing other duties as assigned.

Major duties include, but are not limited to:

• Evaluating the work of subordinate staff.
• Resolving complex problems to ensure patient services are met.
• Evaluating new products, equipment, and systems to make recommendations for improved operations.
• Identifying educational or training needs.
• Making final decisions on hiring selections.
• Evaluating performance, and taking disciplinary action when necessary.
• Administrative and professional responsibility for planning and directing the subordinate lead, and MSA's activities.
• Responsible for extracting and analyzing data to provide reports to senior management in support of tracking measures.

• Develops implements, evaluates and revises the service unit patient care coordination and case management program for nursing service.
• Collaborates with primary care providers, clinic nurses, public health nursing, case management and social services to ensure that the patent's care needs are done in a timely and cost effective manner to maximize each visit.
• Manages all clinic visits and follow-up visits through coordination with multi-disciplinary teams of physicians, nursing personnel, social workers, physical therapists, etc.
• Monitors and evaluates the effectiveness of the patient care coordination process by reviewing charts of patients to determine if documentation is present.

• Coordinates the available resources by identifying, mobilizing and utilizing those resources to meet the patient's needs and clinical outcomes.
• Develops a plan of care for patients, utilizing the nursing process.
• Ensures specialty consultative referrals are processed.
• Coordinates appointments for patients with consultants and services both within and outside the Indian Health Service.
• Communicates with provider regarding patient needs.
• Makes referrals for patients who need a primary care provider assignment.
• Collaborates with Purchased Referred Care (PRC) to ensure patients who are transferred out of the facility are transitioned back into the facility as appropriate.

• Develops implements, evaluates and revises the service unit patient care coordination and case management program for nursing service.
• Collaborates with primary care providers, clinic nurses, public health nursing, case management and social services to ensure that the patent's care needs are done in a timely and cost effective manner to maximize each visit.
• Manages all clinic visits and follow-up visits through coordination with multi-disciplinary teams of physicians, nursing personnel, social workers, physical therapists, etc.
• Monitors and evaluates the effectiveness of the patient care coordination process by reviewing charts of patients to determine if documentation is present.
• Coordinates the available resources by identifying, mobilizing and utilizing those resources to meet the patient's needs and clinical outcomes.
• Develops a plan of care for patients, utilizing the nursing process.
• Ensures specialty consultative referrals are processed.
• Coordinates appointments for patients with consultants and services both within and outside the Indian Health Service.
• Communicates with provider regarding patient needs.
• Makes referrals for patients who need a primary care provider assignment.
• Collaborates with Purchased Referred Care (PRC) to ensure patients who are transferred out of the facility are transitioned back into the facility as appropriate.

• Lead and collaborate on personal research to design and develop optimized agrivoltaic installations, best management practices, and decision support tools for simultaneous renewable power generation and agricultural and rangeland production.
• Lead collaborative research to design and develop best management practices and decision support tools for improved energy utilization and efficiency for agricultural processing systems.
• Develop a stakeholder base and collaborations with scientists and industry professionals to understand stakeholder needs and enhance the research program
• Develop research plans and conduct tests in the laboratory, in the field, and at commercial facilities, and transfer technical solutions to meet stakeholder needs.
• Properly collect, analyze, and interpret scientific research and information to develop new knowledge, devices, and processes of direct value to stakeholders; and to report that information at technical conferences and industry meetings.
• Prepare written manuscripts to document scientific research for review and publication in professional articles and peer-reviewed journals.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

As a Registered Nurse, Home Based Primary Care (HBPC), you will:

Provide prescribed medical treatment and personal care services to ill and injured veterans documenting observations, assessments, and changes in patient's condition.

Develop the initial nursing care plan and updates the plan, serving as a resource person to less experienced staff and acts as a leader in establishing standardized care plans incorporating nursing diagnosis.

Include patient and family/significant other in establishing realistic, measurable goals and in planning care on a continuum. Assists staff in the process of mutual goal setting.

Demonstrate a high level of skill in providing and individualizing care for patients with various diagnoses and changing conditions, which may require specialized care.

Provide a full range of nursing care to patients with a variety of physical and/or behavior problems.

Exemplify thoroughness and clarity in documenting and reporting administrative and clinical information.

Consider diagnosis and physical, psychosocial, spiritual, and cultural needs to provide appropriate care for patients generally ranging from 17 through the geriatric years.

Meet and maintain qualification standards and functional statements of assigned grade.

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Full Time, 8:00 am - 4:30 pm
Telework: May be available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required
Travel: 50% of time

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

As a Registered Nurse, Home Based Primary Care (HBPC), you will:

Provide prescribed medical treatment and personal care services to ill and injured veterans documenting observations, assessments, and changes in patient's condition.

Develop the initial nursing care plan and updates the plan, serving as a resource person to less experienced staff and acts as a leader in establishing standardized care plans incorporating nursing diagnosis.

Include patient and family/significant other in establishing realistic, measurable goals and in planning care on a continuum. Assists staff in the process of mutual goal setting.

Demonstrate a high level of skill in providing and individualizing care for patients with various diagnoses and changing conditions, which may require specialized care.

Provide a full range of nursing care to patients with a variety of physical and/or behavior problems.

Exemplify thoroughness and clarity in documenting and reporting administrative and clinical information.

Consider diagnosis and physical, psychosocial, spiritual, and cultural needs to provide appropriate care for patients generally ranging from 17 through the geriatric years.

Meet and maintain qualification standards and functional statements of assigned grade.

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Full Time, 8:00 am - 4:30 pm
Telework: May Be Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required

The Mental Health Clinical Pharmacist Practitioner functions at the highest level of clinical practice, works independently based on their specialized training and practice experience to directly care for patients. The incumbent functions as a member of the mental health clinic team

• Assesses, plans, and provides comprehensive and therapeutic specialty psychiatric pharmacy and medical care to individual patients.
• Prescribes medications for symptoms and illnesses.
• Formulates and implements plans of care that may involve various treatment modalities, prescribing medications, consultation with other health care providers, and referrals as defined by the incumbent's individual scope of practice.
• Orders and/or performs screening and diagnostic tests and procedures (lab studies).
• Recommends appropriate follow-up to patients and staff, making referrals when necessary.
• Serves as a pharmacy mental health consultant to other health care providers and staff.
• Collaborates with other health care professionals to develop treatment protocols, standards of practice, and policies.
• Provides expert psychiatric pharmacist services for pharmacy and therapeutic committee.
• Demonstrates sustained program impact and emphasis on expansion of services and program improvement that transforms organizational culture and meets the changing needs of our service unit.
• Coordinates with external entities and referral service providers to improve quality and continuity of care. Entities include tribal programs, federal stakeholders, county programs, and the private sector.
• Demonstrates key leadership and autonomy in decision-making and project planning surrounding subject matter expertise.

Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we are unwavering in our commitment to delivering the highest service levels and exceptional customer experiences.

We are looking for a dedicated and professional Contact Centre Manager to join our team! In this role, you will oversee the daily operations of a call centre, ensuring that customer service goals are met and that the team delivers exceptional customer experiences. Join us to make a difference in each customer interaction and grow your career in a supportive, dynamic environment.

Job Responsibilities

*Liaise with and monitor service level of Call Centre, including preparing statistical reports for call centre operations

*Coach call center staff through challenging customer service issues.

*Assist team agents to handle enquiries hotline/emails and escalate cases to management

*Service audits on calls and provide detailed incident report on the interactions

*Analyse call center data and prepare reports for upper management.

*Evaluate staff effectiveness and performance annually or need basis.

*Lead team meetings and give presentations to executives.

*Develop monthly, quarterly, and annual call center goals and action plans.

*Prepare work schedules to ensure sufficient coverage.

*Create personnel and supply budgets for approval.

Working Hours

• 9.00am – 6.00pm (Monday to Friday), work from office.

Job Requirements

• Min Diploma or Degree holder

• Strong communication and interpersonal abilities.

• Supervisory experience in call center setting is required

• Excellent organizational and problem-solving skills.

Role Description

• Managing product quality feedback from various sources such as SG team, Malaysia team and oversea Franchisees.
• Ensures product quality across multiple brands and coordinates with internal and external parties to resolve any issues that affect product standards and customer satisfaction.
• Collaborating with suppliers for the credit note request.
• Coordinate with other departments to ensure that the supply chain is functioning smoothly.
• Develop and maintain positive relationships with internal and external stakeholders
• Analyze data to evaluate supply chain efficiency
• Monitor and manage inventory levels for PLC express stores to ensure that the supply chain operates smoothly
• Identify areas of opportunity for process improvements and cost savings
• Develop and optimize supply chain strategies that reduce costs and improve business outcomes
• Any other ad-hoc duties and/or projects assigned by the management

Role Requirements

• Diploma in Business Management, Supply Chain and Logistics or equivalent
• At least 2 years of Product Management experience, preferably in retail industry
• Proficient in Microsoft Office (Excel, PowerPoint, Words etc.)
• Strong commercial acumen and ability to understand what will appeal to customers
• Excellent communication and negotiation skills
• Result-oriented, organized, meticulous with problem solving skills
• High initiative, independent and ability to thrive in a fast-paced and dynamic environment
• Team player: ability to work well with employees at all levels
• A hands-on person that is proactive, driven and resourceful

Highlights:

WORKDAYS: 5 days TUESDAY to SATURDAY

Requirements:

• Possess a Diploma/Degree in related field of study (Psychology, Social Work) and have completed SDESN
• Diploma in Special Education by National Institute of Education (NIE)
• Minimum 3 years working experience with young child with neurodevelopmental and diverse needs in an early intervention setting
• Knowledge of AEPS would be an advantage
• Proficient in writing and communicating in English language
• Converse in Mandarin would be an advantage and able to speak to Mandarin speaking parents and caregivers
• Able to handle the physical demands of the role, such as lifting and carrying the students and equipment, and cleaning and maintaining equipment and facilities.
• Salary will commensturate with qualifications and experience

Responsibilities:

1. Leadership in Curriculum Development

• Design, plan, and implement individualized curriculum, lesson plans, and IEPs for all students, ensuring alignment with academic and developmental goals.
• Deliver tailored lessons while overseeing the effective execution of the curriculum by all teachers to maintain consistency in quality and approach.
• Proactively oversee curriculum mapping and differentiation, ensuring lessons meet the diverse needs of all students.

2. Programme Evaluation and Development

• Manage the enrolment and internal assessment processes for all students, ensuring timeliness and comprehensiveness.
• Utilize assessment data to inform curriculum planning and interventions, proactively aligning lesson plans with students' academic, social, and developmental goals.

3. Behavioral and Social-Emotional Interventions

• Lead the planning and implementation of social, emotional, and behavioral interventions, ensuring they are tailored to individual learning objectives.
• Provide ongoing behavioral support strategies and guidance to teachers on effectively managing student behavior.

4. Mentorship and Teacher Development

• Mentor teachers and assistant teachers in curriculum execution, lesson delivery, classroom management, and behavioral interventions.
• Lead regular in-house training sessions to enhance instructional quality and ensure the consistent application of evidence-based practices.

5. Classroom Management

• Oversee classroom management to create a supportive and engaging environment for all students.
• Proactively guide teachers on behavior documentation, reporting, and intervention strategies while monitoring overall classroom dynamics.

6. Collaboration and Transdisciplinary Approach

• Facilitate regular meetings with the Early Intervention Team, Allied Health Professionals (AHPs), parents, and external stakeholders (preschools) to coordinate interventions for all students and ensure a transdisciplinary approach.
• Organize center events, outdoor learning opportunities, and lead caregiver training sessions to empower caregivers in supporting home-based learning.

7. Operational Support

• Share responsibilities in sourcing, purchasing, and inventory management of classroom resources, ensuring a safe and conducive learning environment for all.
• Ensure adherence to safety standards, including regular health checks and incident reporting.
• Provide class coverage and additional support to teachers as needed to maintain smooth instruction and classroom dynamics.

8. Student Recordkeeping

• Maintain accurate documentation of student progress, assessments, and interventions, ensuring timely reporting to relevant stakeholders.