Total 883 Customer Service job vacancies in bristol bs49 4dw

Join Cera as a Care Assistant in Bristol. You'll be supporting us on our mission to transform social care and enable more people to live longer, healthier and happier lives in their own homes.

Are you kind? A people person? Love making a difference in people's lives? Then we can offer you the perfect role as a Carer, where you will genuinely make a difference, every day! No experience is required.

We're recruiting part-time and full-time care assistants to support our clients at home. We have work available inBedminster, Whitchurch, Kingswood, Brislington, Bishopsworth and surrounding areas.

We have a flexible approach for shifts including mornings, days, evenings and nights - you'll usually have every other weekend off for work-life balance.

Our benefits include:

- Guaranteed hours are available

- Enhanced bank holiday rate of£17.55 (£23.40 Christmas & New Year)

- Holiday pay and pension scheme

- Free DBS/PVG, company mobile phone and uniform provided

- Paid mileage between visits

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- An industry-leading career development pathway, including the Care Certificate and NVQ's, there is plenty of opportunity for progression - 50% of our salaried roles are filled internally.

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Join Our Caring Community

Whether you already have previous professional experience, you've cared for a loved one or you simply enjoy supporting others, your compassion, patience, and understanding are exactly what we need. It's your values and kindness that matter most and we will provide all the training you need.

Your responsibilities may include assisting with personal care including continence support, washing and dressing, managing medications, cooking or preparing hot meals, and helping with domestic tasks. But your true impact lies in the companionship, reassurance, and joy you bring to the lives of those you care for.

Cera makes caring easier with Cera Tech

We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role - caring for our clients. Our predictive technology and risk alerts empower our care teams to make informed decisions and act quickly, resulting in fewer hospitalisations and reduced fall risks for those we care for. You really can care better as a member of our team.

If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today!

Please note this role is subject to a DBS check and you must have the right to work in the UK. We are an equal-opportunity employer, celebrating diversity and fostering an inclusive environment for all employees.

**Blossom Fields. An Allegra Care Home.**

Our mission is to provide a caring environment for our residents, enabling a fulfilling and meaningful life with dignity. Providing the highest quality of care is at the core of our values, for residents, families and staff alike.

We have a wonderful reputation for providing optimum levels of nursing care to residents in a safe and secure environment. With a loyal and friendly staff base, we provide a comfortable and caring service and environment serving tasty food, regular activities, and a real home from home feel.

**Job summary:**

We are looking for an enthusiastic Care Assistant who can commit to looking after our residents health, wellbeing and happiness.

Youll be helping our residents feel comfortable and safe while they enjoy an exceptional quality of life in an atmosphere of respect, trust and joy with a real passion to make someones day.

**We have a full-time night role** available. You will be able to work some day shifts as well if that suits, and if you are relatively new to care, some of your training may initially involve some daytime-work.

**Responsibilities:**


* Your day-to-day tasks will include helping with residents nighttime routine
* Serving food that has been freshly prepared by our chef
* Tidying resident's rooms
* Answering help bells
* Assisting with dressing and personal care
* You will be reliable, dependable and a team player who is willing to help others and will genuinely want to make a difference

You must present a culture of professionalism, positivity and passion for the industry we work in. The best Care Assistants are those who are dedicated, compassionate and have a caring nature.

**Required skills:**


* Excellent communication, including written and spoken English.
* Organisation and methodical working, with exceptional attention to detail especially focused on documentation
* Good customer service and people skills
* You will be reliable, dependable and a team player who is willing to help others and will genuinely want to make a difference
* You will demonstrate genuine enthusiasm towards the role and the care sector



**Benefits:**


* Company pension
* On-site parking
* Referral programme

If you feel that you are trustworthy, caring, hardworking and want to make a difference to people's lives, then you may just be the right person for us. Apply today.

You'll need to be double jabbed against Covid-19 to work in our home.



Pay rates are £11.90 per hour.



INDBRI

We're currently recruiting a Customer Service Advisor to join our team at our Bristol Operation Centre (BS10 7SF).

Are you working evenings and/or weekends? Stuck on a salary that doesn't go anywhere? Receiving standard benefits? Nothing about Copart is standard. We offer 8am - 5pm working Monday to Friday, no bank holiday working and a salary that increases with the more you learn.

Our Customer Service Advisors are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and time frames.

They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.

What do we need from you:

• Excellent customer service skills
• Great communication skills, both written and verbal
• A clear and professional phone manner
• Strong attention to detail
• Proficient in Microsoft Office and IT in general
• Be able to multi-task in a fast-paced environment

What we offer you in return:

• Monday to Friday working
• 23 days holiday plus bank holidays and an additional day per year to celebrate a special occasion to you
• A further paid day to volunteer for a charity of your choice
• Competency framework - the more you learn, the more you earn!
• Medicash Cover - look after you and your family by providing a range of positive health care benefits
• Contributory Pension Plan
• Cycle to Work Scheme
• Life Assurance cover
• The ability to purchase shares in a successful global company at a discounted rate
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home

Application Support Analyst - Bristol (once a month in office) - £50,000 - £60,000

We have an excellent opportunity for an experienced Application Support Analyst to join a leading professional services organization during a period of growth. This role will involve assisting with various transformation projects as well as managing the BAU of their SQL estate. You'll be joining a talented applications team, focusing on SQL-based applications and contributing to key company projects.

Benefits

• 31 days holiday with services
• Buy or sell holiday
• Healthcare plan
• Pension contribution rising with service
• Life Assurance
• Cycle to work scheme
• Enhance maternity and paternity

Key Responsibilities for the Application Support Analyst:

• Building, administering, and maintaining solutions in line with requirements and internal policies.
• Mentoring junior team members on best practices.
• Working closely with team leaders and senior management on departmental operations.
• Collaborating with internal teams to implement continuous improvements.

Required Skills & Experience of the Application Support Analyst:

• Strong experience managing SQL based applications.
• Proficiency with SQL Server 2016 - 2022.
• Solid experience with SQL Database Administration.
• Knowledge of T-SQL query writing and optimization.
• Experience with SSRS and SSIS.

Desirable Experience of the Application Support Analyst:

• Experience within professional services (legal, insurance, accountancy, banking).
• Experience supporting Practice Management Systems (PMS).

If you are interested in this role or looking for something similar, please contact Alex MacDermott directly.

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Start Date October 2024Contract type PermanentHours/working weeks 32.5 hours per week/39 working weeks/ part time time hours considered for the right candidate. Working hours are 8.30am - 3.30pm.Pay Grade / Salary Scale Point 8-11
Job Purpose To assist the teacher in planning activities for children, working with children and assessing progress. To help always ensure the safety and well-being of the children.Main Duties Work with individuals or groups of individuals in all curricular areas under the direction of the teacher. Help plan, prepare and set out programmes of work and activities in co-operation with the teacher and clear away and store equipment in the correct place. Feedback information regarding the well-being and educational and developmental needs of children to the teacher, parents and principal, as appropriate. Work with children who have Special Educational Needs and Disabilities (SEND), as required; help with the assessment and record keeping processes, under the direction of the teacher. Accompany the children on class outings under the overall supervision of the teacher. Administer minor first aid (following training) and attend to children who are sick, as necessary. Promote health and personal hygiene, including intimate care where necessary, to the children throughout the activities undertaken. Keep abreast of the School Child Protection Procedures and report any concerns noted in the course of duty, in accordance with such procedures. Undertake shared responsibility with all staff for the care and maintenance of equipment and resources. Encourage self-control and self-discipline in the children throughout all activities undertaken and promote the positive behaviour policy. Supervise the children for short periods in the event of the teacher having to be called away. Carry out classroom organisational duties such as tidying up, serving snacks etc. Assist in preparing, mounting and removing wall displays, as required. Liaise with parents and outside agencies, as required by the teacher. Attend training and meetings, as required. Closing Date for Applications Interview Date TBCSafeguarding Statement: Friday 25th October - early applications recommended as we reserve the right to close the advert early for the right candidate.Excalibur Academies Trust is an equal opportunities employer. The Trust is proud to serve a diverse student and parent community. The aims of the Trust’s recruitment policy are to ensure that the best possible staff are recruited on the basis of their merits, abilities and suitability for the position; to ensure that all job applicants are considered equally and consistently; to ensure that no job applicant is treated unfairly on any grounds including race, colour, nationality, ethnic or national origin, religion or religious belief, sex or sexual orientation, marital or civil partner status, gender reassignment, disability or age; and to ensure that the School meets its commitment to safeguarding and promoting the welfare of children and young people by carrying out all necessary pre-employment checks.

The main duties of the role are: Build strong stakeholder relationships with finance colleagues in other teams, ISFE users in Admin., Programme and Commissioning, CEA leads in providers and national colleagues to promote an open and honest information sharing culture Have regular contact with ISFE users to ensure training needs are being met Keep up to date with legislative and contractual changes that may impact your portfolio Carry out regular reviews to ensure the ISFE user list is kept up to date. Calculate and enter monthly accruals and adjustment journals for lease cars, mobile phones, and estates recharges Ensure any national returns are completed within the designated timeline Ensuring AoB email box is regularly checked, and any queries responded too Support prompt payment of invoices within your portfolio area to meet NHS England's contractual obligation. This includes (but is not restricted to): ensuring POs are set up, investigating/actioning invoice holds, checking recording and sending non-PO invoices to budget holders in a timely manner, clearing IQM invoice box. Maintain contract payment details, promptly actioning any required updates e.g., Dummy supplier, bank account details, pursuing missing invoices or credit notes, mergers. Carry out ad hoc costings/reporting/analytical tasks as required within your portfolio area. Maintain up-to-date procedure notes to cover your portfolio area Promote continuous improvement You can find further details about the job, in the attached Job Description and other supporting documents.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

What's involved with this role:

Title: Temporary Business Support Officer/ Admin - Note Taking

Job Ref: Bristol 5255662

Pay Rate: £13.93 per hour PAYE

Hours per week: 37 Monday – Friday, normal working hours

Role Length: This opening assignment is for 2-3 months

City: BRISTOL

Standard DBS disclosure required

Meetings are in person at various BCC sites in Bristol, so candidates will need to be flexible and be able to either drive or use public transport.

Normally there is one conference a day either morning or afternoon after which the candidate will write up notes. Some conferences will be shorter and on some occasions, may ask candidates to cover two conferences in a day, but will allow necessary time for writing up notes.

Candidates should be aware that the conferences deal with difficult conversations and should have the skills needed to note take and resilience to sensitive and sometimes distressing information.

The role is a Business Support Officer to support notetaking in Safeguarding Children’s Case Conferences, Adult Safeguarding meetings, Fostering Panel and support to Disabled Colleague's Network.

Key Responsibilities:

Provide a range of business support services for one or more service areas, taking ownership and responsibility.
Make real time service decisions in response to operational issues in line with local procedures and established guidance.
Carry out specific administrative tasks requiring a discrete skill or in-depth knowledge base.
Respond to enquiries from internal and external customers and stakeholders including escalated issues, resolving at the point of contact where possible.
Prepare and provide documentation and information.
Check service delivery and processes are in line with local guidance and legislation.
Communicate effectively with colleagues, senior management, internal customers and external agencies.

Qualifications:

Relevant level 3 qualification e.g. NVQ level 3, BTEC, relevant A levels etc. and/or able to demonstrate equivalent knowledge and understanding through experience.

Knowledge:

Working knowledge of business support systems and procedures.

Experience:

Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Experience of developing effective business support systems and procedures - desirable

Skills & Abilities:

Good literacy and numeracy skills.
Minute taking skills.
Good time management skills and the ability to prioritise a diverse workload.
Interpersonal skills with the ability to communicate clearly and concisely in ways that promote understanding including the ability to converse with citizens and provide advice in accurate spoken English, or through a BSL interpreter
Able to work well as part of a team by communicating effectively with colleagues and have a willingness to assist where needed.
Ability to deliver work to agreed targets and standards.
Ability to solve problems and to make balanced decisions in relation to own work area.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Clients are generally looking for candidates who are local to/or who can commute easily to the place of work. It will help your application if your CV states in broad terms where you reside - no need for a full address.

Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: Bristol 5255662


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Support Worker - £12.13 per hour
Shaw healthcare are delighted to announce that we are a Real Living Wage Employer as well as the UK’s largest employee owned healthcare company. In our recognition of your contribution to the care that our service users need, we are committed to making sure your salary is significantly more than the Government National Minimum Wage. Our employees are at the centre of everything we do……
Are you a Friendly, Compassionate and Caring person who is looking for a career where you feel valued and where you are rewarded for the work that you do? If so, this could be the perfect opportunity for you. Do you enjoy seeing people get the most out of every day and achieve what they want in life? This is what a Career in Shaw healthcare is all about. We look to provide as much flexible working as possible to secure your work/life balance.
Shaw healthcare is looking for a Support Worker to join the team at Urmston House. You will join a team that is fully committed to making a difference to the lives of those who we provide care for. Our aim is to deliver the highest standard of care to our service users and to provide the same standard of care that we would expect our own family members to receive. You will be using the latest care technology that will enable you to spend more time with the service users that you care for. Urmston House has an excellent reputation as highly valued provider of care. The needs of our service users are at the centre of all we do every single day.
As a Support Worker you will be responsible for providing physical and emotional support to our lovely service users. Assisting service user’s with washing, dressing, and promoting independence where possible. No day is the same asides from the enormous sense of satisfaction you will feel every day knowing that you are always making a difference to someone’s life.
We will provide you with full training. This includes our leadership programme which can support your development and opportunities for progression within Shaw. You will also enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:
Benefits

Excellent Career Opportunities
Care Qualifications
Social Care Wales and Scottish Social Services Council fees reimbursed
GP online - providing around the clock GP consultation via an interactive app
76% Employee Owned - our employees have received over £1850 each in tax free bonuses to date!
Refer a Friend bonus scheme (earn up to £1000 for each referral by you)
Paid annual leave 28 days per year (based on hours) inclusive of bank holidays
Company Sick Pay
Enhanced payrates for bank holidays
Free Uniform
Discounted Homemade Meals while on Shift
Pension scheme
Death in service payment *subject to criteria
Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
Holiday discounts
Outstanding recognition schemes such as Shaw Star Awards and Long Service Awards
Online benefits and cashback rewards
Our support to your Wellbeing includes free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues

You don’t need to have previous experience in this field, nor do you need qualifications – we’re happy to work with you to help you become an excellent member of our team.
Salary: £12.13 per hour
Working Hours: Part time available - days - 24 & 36 hour contracts.
24 hour contract - until February 2025
36 Hour Contract - until December 2025
APPLY TODAY! Be one of the special people that make a difference!

Inclusion Worker Bristol hospital Education Service.
Vacancy Details
Salary: Pay Grade BG9
Hours: 30 hrs week Term Time Only 1 year Temporary
Start Date: 1st November 2024Working in the Hospital Education Service the member of staff will be required to plan deliver and assess progress from an intervention programme for students who are unable to attend their on-roll school due to their health condition and EBSA (emotionally based school avoidance).
The post is required to ensure the City Council meets its statutory requirements (under DfES 00307/2013) as efficiently and cost effectively as possible.
The member of staff is required on a one-year contract initially, although this may be extended if the programme is successful at raising engagement of this group of students substantially.
The post holder will also provide support to the BHES staff team in maintaining the learning environment at BHES sites.
Key Job Outcomes
1. Writing and delivering an intervention programme for students who are excluded from engagement with school or educational activities because of their medical needs and anxiety.
2. Ensuring that the range of activities in the programme is varied and attractive for students.
3. Transporting students around the city using service or your own vehicles.
4. Planning, chairing and recording multi agency reviews for students.
5. Keeping records which allow reporting to families and multi-agency stakeholders.
6. Planning a graded engagement to activities which results in a graduated induction to groups learning.
If you are the successful applicant you will be
• Highly engaging;
• Highly creative and adept at differentiating your approaches to meet individual student’s needs, often on an instant basis during lessons.
• Able to communicate and engage with parents who have a child with a chronic health condition.
• Able to work with networks of professionals so that education provision works harmoniously with health and social care that is being provided to students and their families.
• Enjoy working in an environment where you can use a creative approach to student engagement.
Applications will close at 12:00 on October 12th 2024
Please submit applications using the Eteach service.
Start date: 1st November 2024
Safeguarding Recruitment Statement
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.
We welcome applications from underrepresented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
All posts within our service are subject to enhanced disclosure and barring service checks, and where applicable prohibition checks.

Job Description: Answering the telephone within agreed timescales with a professional and pleasant manner. Dealing with patient administration and queries both personal and via telephone accurately, efficiently and effectively. Registering patients on the clinical system whether they are a regular, immediately necessary, temporary resident or private patient accurately and completely. Completing new patient registration packs Accurately taking messages including patient details, contact details and specifics of the message and convey to the appropriate person using appropriate methods of communication dependant on urgency. Booking appointments, rescheduling appointments, signposting and prioritising patients using the clinical system. Taking appropriate and accurate demographic / personal details of patients to include disabilities, carer status and other details relating to equality and diversity. Dealing with prescription queries effectively and in a timely way. Completing patient requests for repeat medication accurately and within the practice standards. Following all start up and close down procedures daily to ensure security of the IT system and buildings. Taking delivery of stock supplies, being mindful of delivery instructions such as refrigeration requirements and acting upon them. Processing and distributing incoming and outgoing print mail and emails Retrieving, copying and filing general paper documents. Providing clerical/administrative assistance to leadership team, including data processing, filing, photocopying and scanning. Using the clinical system effectively to inform clinical staff of relevant information relating to their patient. If called upon, and following training, assisting the clinical staff with emergency first aid and basic life support. Dealing with situations involving unwell and vomiting patients and bereaved / distressed / verbally or physically aggressive visitors in line with policies and training. Dealing with any blood and urine specimens safely and in line with infection control policy ensuring they are safely stored and ready for collection. Managing financial transactions in line with set protocols. Person Specification: Educated to GCSE standard (or equivalent) with grade C or above in English Good general computer skills experience of using Microsoft office e.g. word, excel Excellent attention to detail and accuracy skills Excellent written and verbal communication skills Ability to adjust communication skills to meet the needs of the recipient Excellent organisation skills Able to work within a team and take instruction as required Ongoing commitment to personal development and self-motivated Able to use own initiative Able to maintain confidentiality at all times with regards to staff and patients Able to quickly establish rapport and credibility with others in the team

Service Engineer
£OTE 35 - 45K, BS30, Bonus 40 hour standard week but likely to be around 50 hours most weeks with paid overtime, Monday to Friday working, 28 days holiday, Pension, Permanent opportunity.

The duties of the service engineer or mechanical service engineer or field service fitter, will be servicing, repairing, delivering and installation of mechanical equipment at various locations.

The service engineer role will involve

• Mechanical repair, servicing, fitting and installation duties
• This is normally to customer sites but can also be in the workshop
• Changing bearings, rollers, motors at site locations and facilities
• The ability to read basic engineering drawings is preferred
• knowledge of conveyors or similar types of production machinery or mechanical material handling equipment would be of particular interest but not essential
• Ability to liaise in person with customers providing a professional, responsible point of contact
• Working and travelling individually or sometimes in a team of two
• Full driving licence required but transit van remains at depot
• Ability to attend the depot daily to pick van up and start work early when travelling to different locations i.e. 6am starts with overnight stays (fully expensed and overnight night allowance) 3 or 4 times a month on average

The service engineer skills and requirements

·Would suit someone with previous experience of working with and or servicing mechanical machinery or equipment.
·Any knowledge of conveyors or similar types of production machinery or mechanical material handling equipment would be of interest.
·Any engineering qualifications are of interest but not essential if a suitable work history can be demonstrated.
·The successful candidate will have previously worked within a Service Engineering or production environment and will have mechanical fitting and repair/maintenance or transferable skills.
·A current and full Driving licence is essential

The service engineer, mechanical service engineer or field service fitter will benefit from working for a successful and established business and service provider with the opportunity to work on your own initiative managing your time in the field based role.

Job title: service engineer
Salary: OTE 35 - 45K package, Bonus pension, 28 days hols
Location: Bristol BS30
Hours 40 Hour Week + Over time, opportunity to work around 50 hours most weeks
Duration: Permanent opportunity

Please apply for this role through the job board or apply direct to adam.mutton@travail.co.uk or for further information, please call Adam on 0117 934 9770.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Recruiter - Hybrid Working - £26,000 per annum

Are you ready to be part of a dynamic team with real impact? This is not just another recruitment role - this is your opportunity to shape the future of health and social care at Voyage Care. If you’re a driven individual with a passion for finding the right talent, this could be the perfect role for you!

What you’ll enjoy as a valued team member:

• Wagestream Flexibly access up to 40% of your pay, whenever you need it.
• Funded Blue Light Card Unlock exclusive discounts at hundreds of high street retailers.
• 24/7 GP access for you and your family your health matters to us.
• Comprehensive cash plans covering medical expenses for you and your loved ones.
• Enhanced retirement leave and long service awards we appreciate your dedication and hard work.
  

The Role
This exciting full-time, hybrid position allows you the flexibility of working mostly from home while still connecting with our incredible teams at various locations. You’ll attend quarterly in-person meetings at our Lichfield hub, making a driving licence and access to a car essential.
As a Recruiter, you’ll play a crucial role in identifying and attracting talented professionals to join our team of support workers, managers, and nurses who provide essential care to adults with learning disabilities. Your expertise will fuel the workforce of Voyage Care - making a tangible difference in the lives of those we support.

Key Responsibilities:

• Be the talent hunter: Sourcing candidates using CV searches, job boards, referrals, and our internal database.
• Screen with precision: Conduct in-depth telephone interviews to ensure each candidate is the right fit.
• Build our talent pool: Encourage and nurture candidates, ensuring we have the best talent ready to join us.
• Manage relationships: Coordinate interviews, maintain strong communication with both hiring managers and candidates, and ensure smooth vacancy closure.
• Drive results: Meet KPIs and SLAs while ensuring timely, efficient recruitment processes.
  

What You’ll Need to Succeed:
Proven track record in a fast-paced recruitment environment.
Outstanding people skills and experience dealing with candidates over the phone or face-to-face.
Ability to thrive in a busy, ever-changing work environment with excellent multi-tasking abilities.
A meticulous eye for detail in managing recruitment systems and databases, preferably using an applicant tracking system.
Previous in-house or agency recruitment experience is preferred.

Ready to make an impact?
This is your chance to take ownership of a critical role within a company that truly values its employees and offers opportunities for growth and professional development. If you're passionate about making a real difference, we want to hear from you!

Note: All offers are subject to satisfactory DBS checks and references.

General Duties The post holder will participate in the rota for provision of in-hours Call Support to System Flow meetings, once appropriate training has been received. The post-holder, once trained, will also be eligible to undertake out-of-hours Call Support which will result in additional payment Champion equality, diversity and inclusion (EDI) and ensure that activities take account of EDI requirements. Communication The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders in order to identify data quality issues and seek to find solutions Work with clinical leads and informaticians and systems managers to ensure that they understand the importance of, and give due priority to good data quality Present information and issues, explaining highly complex issues, to a wide range of internal and external stakeholders. To support the workstream lead in developing a system network of data quality links offering support to clinical collaboratives via this network and via this network promote the awareness of the Data Quality Agenda. Work with different staff groups in setting and maintaining appropriate data quality standards specific to their needs and to introduce regular reporting that is meaningful Supports the development of a culture that values diversity and promotes equality and inclusion.Data Quality workstream The post holder will be responsible for ensuring that the Intelligence Centre programme supports data collection across the system that meets all national, regional and locally agreed data quality targets. The post holder will be responsible for the implementation and management of ICS Data Quality Improvement Policies and Plan. The priorities for this plan and policies will be set by the Intelligence Centre Programme Board. Progress against the deliverables in the Data Quality Improvement Plan will be reported back to the Intelligence Centre Programme Board & the Digital Delivery Board Escalations of issues regarding achievement of activities within timescales should be via the Data Quality workstream lead, who will further escalate via liaison with the Intelligence Centre Senior Project Manager Lead the implementation of the data quality processes, policies and systems. And work to ensure they are established enabling data entered into the Information Centre assets to be accurate, relevant and timely. To work with different staff groups across the system in implementing and maintaining appropriate data quality standards and policies specific to their needs and to introduce regular reporting that is meaningful where required. Work with the System Intelligence function within BNSSG ICB in the implementation of new or changed policies and processes to ensure alignment across this programme of work and wider ICB/system Data Quality and Standards work. And contribute to policy or service changes in area beyond the immediate Data quality workstream. To fulfil the role of this function the post holder will provide expert advice on the development of policies and recording of NHS data standards and investigate complex enquires and provide support, advice and direction as required. Maintain and improve the quality of the data handled through the Intelligence Centre through regular inspection, audit, evaluation and feedback. To identify additional targets set by new national initiatives and to advise the Intelligence Centre programme on actions required to meet both these and existing targets. Organisation and Planning Participate in relevant Information Centre project planning, update and delivery meetings. Contribute to short, medium and long term Information Centre programme plans and achieving quality outcomes. Manage all workstream project update returns, including planning and workforce returns. Support workstream lead in identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary. Liaise with the Intelligence Centre Senior Project Manager to effectively plan and manage work package activities.Service Development and Research Support Intelligence Centre wide system to ensure information is properly managed and best practice is shared across the team, Directorate and the wider NHS organisation. Contribute to performance improvement, taking a lead for identified areas where agreed. Lead the implementation of Data Quality improvement programmes, in accordance with programme and sector priorities. Mapping the data collection processes across the system that are key to the Intelligence Centre programme and working with colleagues in different organisations to propose and develop improvement policies and improve such processes where appropriate. In conjunction with the workstream lead review and revise as necessary working practice, polices and processes associated with data collection in order to achieve high standards of data quality. Work with clinical colleagues to assist in the delivery of high quality useable data to inform national and local agendas that drive better information available to clinicians. Establish system for logging data quality issues, including method of resolution and where appropriate identifying common training requirements.Finance and Resources Support workstream lead in all aspects of the workstream budgets.Leadership and Management The post holder will manage the Intelligence Centre Data Quality team ensuring all HR processes are followed. To deputise for the Data Quality & Standards workstream lead as and when required. The post holder will be responsible for managing end to end work streams, implementing the data quality policies and proposing policy changes in other work areas for the Information Centre. Required to work independently to gather requirements and identify appropriate contacts and resource across the system. They will be required to manage the contributions of staff outside of the team and will provide regular updates to senior managers and clinicians. Anticipate and highlight risks to delivery of work to customer expectations and devise solutions. They will manage their own and the teams personal and professional development, seek opportunities for further development and skill enhancement and solicit constructive feedback to improve performance for themselves and the wider Planning & Intelligence directorate. They will build personal networks, recognising the value of other team members in enhancing overall performance and will encourage and enable contributions from across the team. Take a lead in the coordination of training & development and recruitment activity across the Team.Information Resources Develop and implement data collection systems that will provide accurate and timely data. Utilise technology to manage and automate communication and task management across ICS partners. Be able to extract data from multiple information systems, to provide complete and robust reports at a senior level within the organization (or liaise with experts who can extract data) Drive the investigation of data recording anomalies and to highlight areas of good practice or improvement. Interpret national guidance to implement changes to or introduction of new data recording items and changes to working practices. To act as an expert within the area of data quality and outputs, including knowledge of data standards, patient pathways and local and national requirements. Professional DevelopmentOther The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. Given the nature of the job there is occasional requirement for prolonged concentration. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 4400