Total 261 Customer Service job vacancies in York, YO42 4QF

A £500 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role. ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Gardener at a Barchester care home, you'll help create the kind of stimulating environment that enables us to deliver quality, person-centred care. By maintaining our grounds to the highest standards, you'll ensure our home always makes a great first impression, and that our outside areas can be fully enjoyed by residents looking for some fresh air or a change of scenery. Your role as a Gardener will involve looking after our equipment and structures like fencing, keeping our grounds safe and tidy (including clearing any snow and ice in the winter), and planting a range of flowers, shrubs and trees. Once a year, you'll be able to showcase your talents in our fiercely-contested Barchester in Bloom' competition. ABOUT YOUIf you have a passion for the great outdoors, you could be perfect for the role of Gardener at Barchester. One of your key priorities will be making sure your work fits around the needs of our residents, so a patient and empathetic approach is key. As well as general gardening experience, we'll also need to see a good understanding of health and safety and the ability to use garden treatment chemicals in line with COSHH regulations. Trustworthy and professional with a can-do approach, you're a great team player who will take a genuine interest in the lives and wellbeing of our residents. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Location: York

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: York

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

This position is open to current permanent employees of the Northport VA Medical Center only.

The MCC role includes the following aspects: to ensure the pregnant Veteran understands the full range of VA maternity benefits and resources; to assist the pregnant Veteran in navigating the Community Care referral process; to screen the pregnant Veteran for targeted health and social needs for which the VA directly provides services during pregnancy (e.g., depression, smoking cessation, move, military sexual trauma (MST), Interpersonal Violence, i.e., relationship health and wellbeing, Mental Health (MH)); to facilitate obtaining VA care for the pregnant Veteran as needed; and to assist in
transitioning the pregnant Veteran back to PACT or specialty care team (GYN for LARC's) during the postpartum period. In addition, the coordinator will be trained as a Lactation Consultant for the facility. Under the VHA Directive 1330.03 Maternity Health Care and Coordination of care for Obstretics that is referred to community care through local Office of Community Care and then through a third-party contractor(Optum).

Work Schedule: 7:30 am - 4:00 pm
Telework: Available, Regular Teleworks 1- 2 Days/PP
Virtual: This is not a virtual position.

Starting at $71,409 Per Year (GS 7)

Duties will include, but not limited to:

1. Provides direct clinical social work intervention to patients and family members to include assessment and treatment as required due to complications associated with severe adjustment problems related to HIV/AIDS, other infectious diseases, and cancer diagnoses. Provides individual and family therapy required to alleviate problems and to maximize utilization of health care. Provides detailed program specific education to Veteran and families such as HIV/HEP C testing, transmission, and treatment. Performs psychosocial assessments, identifies services needs, establishes service plans, and appropriate interventions. Facilitates group sessions to include HIV, HEP C, and cancer support groups. Coordinates recreational functions/outings for patients. Provides information and referral resources related to HIV/AIDS, other infectious diseases, and cancer.

2. Manages the treatment plan of Veterans who are newly diagnosed with HIV/AIDS, HEP C, and cancer. Offers services throughout the hospital by providing direct clinical care, professional consultation, and education. Makes recommendations to inpatient team for follow-up care, discharge of patients to their homes and other specialized facilities. Initiates referrals and coordinates services with other programs such as mental health, supportive recovery services, suicide prevention, caregiver support services, and homeless services, among others.

3. Has a working knowledge of specialized benefits and services available to Veterans who are newly diagnosed or living with HIV/AIDS, HEP C, and cancer. Maintains large network of referral services and contacts for public benefits, home care, hospice, housing, and transportation. Is familiar with eligibility, referral processes, and assists in completing applications for services.

4. Acts as a liaison between patients and VA providers. Services may include coordination of community-based services, compensation, healthcare, residential placement, and other VA benefits.

5. Ensures provision of social work and health care services are delivered inclusively of all Veterans including those who are LGBTQ+

Other duties as assigned

Work Schedule: Monday - Friday 8:00 am to 4:30 pm
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 11453F

Starting at $85,236 Per Year (GS 11)

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo
Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and /or care in the community resources. Some of the major duties of this position include, and are not limited to:

• Answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit.
• Scheduling, canceling, re-scheduling patient appointments and/or consults, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
• Entering no-show information.
• Monitoring appointment requests from multiple electronic sources;
• Verifying and updating demographics and insurance information when patients check-in for appointments.
• Coordinates administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.).
• Recommends changes to existing clinic procedures based on current administrative guidelines.
• Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics, and makes adjustments as necessary.
• Develop and/or maintain effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies.
• Processes incoming patient secure messaging through MyHealthyVet and coordinates with care team as appropriate;
• Participates in team huddles and team meetings to manage, plan, problem solve, and follow-up with patient care by sharing information and collaborating with the interdisciplinary team;
• Setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs;
• Identifies incomplete encounters and communicates findings to providers; as needed;
• Enters appropriate information into the electronic record; monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure;
• Manages patient systems to verify and validate accuracy and resolve issues; evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment; informs team members about shared patients.

Work Schedule: Full-Time, Monday - Friday, 9:30am-6:00pm
Compressed/Flexible: Not Available
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required
Pay: Competitive salary and regular salary increases.
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).
Permanent Change of Station (PCS): Not Authorized

Starting at $50,326 Per Year (GS 6)

The Lead Medical Support Assistant (MSA) performs a variety of administrative functions associated with patient care in the community. In this position the incumbent will serve as the primary trainer for all MSAs assigned to the Community Care department. The incumbent will also be responsible for ensuring timely coordination of patient care in the community. As such, the incumbent must have knowledge of VA policies, regulations, guidelines and processes as they relate to patient scheduling practices, consult management, dialysis contracting, and both inpatient and outpatient authorizations for care. In addition, incumbent must have knowledge of the Community Care, Veteran Care Agreements and the Mission Act programs and processes; as well as an advanced understanding of medical terminology/abbreviations; and must keep abreast of rapidly changing regulations, directives, memorandums, software programs, and processes that are involved in the delivery of the healthcare in the community.

As the department Lead, the incumbent must be able to organize work, set priorities, and meet established deadlines. Incumbent must demonstrate advanced technical competency in using the integrated electronic medical record system (to include VistA, CPRS, REFDOCS, and Appointment Management), must be knowledgeable of the Provider Profile Management System (PPMS), Health Share Referral Manager (HSRM), as well as the various software, programs, and policies of the Community Care program contractor. Incumbent must demonstrate excellence in customer service and must have an advanced understanding of the Privacy Act, HIPPA rules/regulations, and the Freedom of Information Act as they relate to the handling of confidential and sensitive patient information.

Incumbent must be able to effectively train assigned MSAs, ensuring they are highly proficient, are able to achieve established performance measures, fully comprehend duties and responsibilities, follow established standard work processes within their area, and are in compliance with established policies and regulations. The Lead Community Care MSA must complete and adhere to annual VHA training requirements, have knowledge of quality assurance and performance improvement principles, and ensure these administrative measures are achieved during the performance of their duties. In addition, incumbent must be knowledgeable of Joint Commission requirements specific to his or her job, such as patient rights, emergency preparedness, information security, ethical conduct, and environment of care.

Incumbent must possess a thorough knowledge of clinic processes and services and be able to interact with various clinicians and providers throughout the hospital to ensure efficient coordination of patient care in the community. The Community Care Lead MSA must understand local and national scheduling policies, have an exceptional knowledge of consult management, have advanced knowledge of outpatient scheduling, inpatient notifications, creating of both outpatient and inpatient authorizations, contracting of dialysis care, eligibility for care using software and web applications.

Performs other duties as assigned.

Work Schedule: Monday through Friday 8:00 a.m.- 4:30 p.m.
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 21N76-O

PLEASE NOTE THIS POSITION IS LOCATED AT AN OFFICE OUTSIDE OF THE ALBANY VA MEDICAL CENTER. PLEASE SEE THE ADDRESS LISTED BELOW.

20 Madison Ave EXT
Albany, NY 12203

Starting at $52,634 Per Year (GS 7)

• Researches current accounts, historical data, source documents, etc., to develop and explain detailed information not otherwise readily available.
• Researches accounting data and performs balancing and reconciling of accounts.
• Processes all types of accounting transactions and requests for establishment of additional accounting records.
• Verifies the accuracy, completeness, and validity of a wide variety of accounting functions/transactions including: obligations; accrued expenditures; disbursements; appropriation refunds; reimbursable orders; earnings and collections.
• Assists in implementing and maintaining Internal Control Program requirements to protect against waste, fraud, and abuse.

Starting at $44,117 Per Year (GS 6)

Company: Service Care Solutions
Trust: Tees, Esk & Wear NHS Foundation Trust
Location: Foss Park Hospital, York, YO31

Position: Staff Nurse
Specialisation: Female Inpatient work

Shift Pattern: Days & night | Rotational basis
Pay Rate: £27ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Dispense and administer psychiatric and physical health medications as prescribed, ensuring correct dosages and monitoring for side effects or adverse reactions.
• Engage in therapeutic conversations to provide emotional support and build trust with patients, facilitating open communication about their feelings, thoughts, and concerns.
• Engage in therapeutic conversations to provide emotional support and build trust with patients, facilitating open communication about their feelings, thoughts, and concerns.

Qualifications and Requirements:

• Fully enhanced, valid DBS
• Inpatient experience
• Mental Health Nursing degree

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£21ph LTD | £19.02 PAYE Inclusive | £16.97 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Care Assistant - Somerset House Nursing Home in the beautiful village of Wheldrake, York - Part of The Country Court Family
Hours: Days/Nights 44 Hours per week, working weekends on rota (Shift times 07:00-19:00 / 19:00 - 07:00)
Somerset House Care Home offers family-led nursing and residential care in the beautiful Yorkshire village of Wheldrake near York. Dipin our Home Manager & the friendly and compassionate care team are dedicated to our residents, providing personal, dignified care that ensures our home is exactly that – a home.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

About The Role
In your role as a Night Care Assistant at HC-One, you’ll value kindness above all, it touches upon every aspect of our care. Every single person who works here understands that our residents are people just like them with their own stories to tell.
By joining HC-One you’ll have a wonderful opportunity to give something back to those people. Right now, we’re looking for an enthusiastic and committed Care Assistant to join the team at Ebor Court. Our focus is on providing the highest quality service at all times.
As a Night Care Assistant you will take responsibility for the physical and emotional wellbeing and social needs of our residents. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals.
Delivering a level of care that truly comes from the heart, it’s about making sure our residents never lose their dignity or sense of individuality as you get involved in general activities within the care home. And, whether you’re helping someone with limited mobility to learn to use an aid, offering emotional support to a confused or distressed resident or delivering care to someone at the end of their life, you’ll always have their wellbeing in mind above anything else.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About The Company
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your well-being:

- Higher than average pay rates
- Paid Enhanced DBS/PVG
- Free uniform
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Life assurance cover for all colleagues
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- First-rate working environment in a purpose-built luxury home
- Free onsite car parking and close to local transport links
- Refer a friend scheme

Serve incredible food, enjoy incredible perks!

Belong in a team and thrive in service as a Food Service Assistant, with our dynamic catering team in York (YO31 8TA). Feed our customers and we'll fuel your career. If you are an enthusiastic individual with a passion for bringing a smile to the plate, then we want to hear from you!

What you'll do:

• Provide excellent customer service to our corporate colleagues, clients and customers
• Assist in daily food preparation tasks, serving up our mouth watering menus
• Maintain cleanliness and organisation of food service areas, including the dining area and kitchen facilities
• Be a team player, collaborating with kitchen staff to ensure smooth operations
• Follow proper food handling and storage procedures

What you'll bring:

• Previous experience in food service or hospitality is preferred, but not essential
• Strong communication skills
• Attention to detail and a commitment to maintaining cleanliness and hygiene standards
• Ability to work effectively and a willingness to assist in various tasks needed

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater? Apply today and start your journey with Sodexo!

Friendly customers. Vibrant communities. Exciting careers.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

Food Service Assistant

• Monday - Friday
• 07:00am - 15:00pm
• 37.5 hours per week
• £12.00 per hour + Sodexo Benefits
• Free parking
• Free gym
• Full training and uniform provided

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Operations Support Manager covering North of England

You will be required to travel around the North of England to fit in with Business Needs

"This role is peripatetic and will involve staying away from home".

Permanent - Full Time: 37 hours per week Monday - Friday

The main purpose of the role is:

• To support the Operational Management of the region by promoting a caring environment which provides residents with a high standard of person-cantered care, ensuring that we are meeting individual needs and that everyone is treated with respect and dignity and rights to privacy, independence and choice are met.
• You will take up a variety of senior positions in MHA care homes as required and provide temporary relief in the absence of the manager or senior officer in a home, carrying out the full duties of the post.

Who we're looking for:

• The successful post holder will carry out specific projects within a home or region, as specified by the Regional Director and relevant Area Manager.
• You will have a professional qualification in a Care or health field. (e.g., DipSW, Nursing, OT etc., that coupled with experience of working in the care sector.
• Our ideal candidate will be required to undertake overnight stays as and when required (accommodation and travel expenses will be paid for in line with our policies).

Perks of joining the MHA family:

• 25 Days Holiday - Excluding bank holidays.
• Access to Blue Light Card - The UK's no.1 discount service for emergency services, NHS, social care sector & armed forces!
• Values driven culture - we're super proud of our culture. Click here to learn more!
• Care and Support for You - Our in-house Chaplaincy service is widely recognised within MHA and beyond and is available to all staff members who may benefit from pastoral care and support.
• Buy and Sell Annual Leave - buy or sell up to a week's holiday per annum (depending on your annual entitlement)
• MHA Cares for You - Our bespoke scheme offering a wide range of deals and discounts in leading retailers and online stores.
• Highly supportive leadership team.
• High colleague employee engagement scores.

For more information about the role please review the attached Job Description.

To apply visit our website, mha.org.uk.

Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application.

"Agencies: Please note, MHA do not accept unsolicited CV's from any agencies, regardless of whether they are on our Preferred Supplier List (PSL) or not. We only accept CV's from agencies that have been appointed and briefed by MHA's central Talent Acquisition Team."

For more information about MHA, please click here.

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.