Residential Support Worker - Exciting Opportunity in Peterborough
Are you empathetic and passionate about helping young people? If so, this could be the perfect opportunity for you!

Position: Residential Care Worker
Contract Type: Permanent
Working Hours: Full-time (37 hours per week) + 2 sleep in per month
Location: Glinton, Peterborough
Salary: £26,210.72 to £29,801.64 (inclusive of shift allowance)

Our Client is offering an exciting chance to join their dynamic team at a secure, welfare-only, all-female children`s home. This role is based in Glinton, Peterborough, where you`ll be a vital part of providing individualized support to young people with complex needs.

What We`re Looking For:
- Empathy & Passion: We need individuals who can respond effectively to a range of emotions and are dedicated to helping young people.
- Relationship Builders: Ability to form positive relationships with young people and colleagues.
- Communication Skills: Strong interpersonal skills, including report writing and incident recording.
- Flexibility: Willingness to work alternate weekends, bank holidays, and overnight stays (sleep-ins on a rota basis).
- Physical Activity: Ability to participate in physical activities.
- Eligibility: Applicants must be over the age of 21.
- Experience: Previous experience in childcare or knowledge of child protection issues and procedures.
- Qualification: NVQ Diploma Level 3 in Children and Young People`s Workforce (CYP)

Why Join Our Team?
- Be a role model and advocate for young people.
- Work in a supportive, professional environment.
- Receive a comprehensive induction and ongoing training.
- Earn a yearly retention payment of £2K, subject to performance.
- Enjoy additional benefits such as a sleep-in allowance, free meals on shift, and free onsite parking.
- 25 days of annual leave plus bank holidays.

Apply Today!
This is a rolling advert, and we review applications frequently. Don`t wait until the closing date - apply today, and we`ll progress your application swiftly. We`re eager to speak with you!

Note: This role requires an Enhanced Disclosure obtained through the Disclosure and Barring Service.

#STRJP

NHS Administrator - Multidisciplinary Physical Health Team
Position: Administrator
Location: Cambridge, NHS setting
Contract Type: Temporary, full-time, Hybrid once your fully trained
Hourly Pay: £13.50 per hour (PAYE, inclusive of direct engagement)

Working Hours:

• Monday to Friday, 9:00 AM - 5:00 PM

Role Overview:
Service Care Solutions is seeking an organized and proactive Administrator to support a multidisciplinary physical health team within the NHS in Cambridge. This team includes community paediatrics, psychologists, speech and language therapists, occupational therapists, and physiotherapists. The role is vital in ensuring smooth operational support across various functions to enhance patient care.

Key Responsibilities:

• Referrals: Process and allocate referrals, ensuring timely response and appropriate distribution to team members.
• Team Support: Serve as the main point of contact for team managers and clinical leads, facilitating effective communication and coordination.
• Meeting Support: Take accurate notes for clinical meetings, maintaining clear and concise records.
• Patient Tracking: Update waiting lists and prepare weekly reports to assist in managing the patient tracker list, supporting efficient patient flow and scheduling.
• Scheduling: Coordinate and schedule appointments related to patient care across the multidisciplinary team.

Essential Requirements:

• System Knowledge: Must have an NHS Smartcard and access to SystmOne for efficient patient data management.
• Experience: Previous experience in a healthcare administrative role is highly desirable.
• Skills: Strong organizational skills, attention to detail, and the ability to handle sensitive information discreetly and professionally.

Benefits:

• Competitive hourly rate at £13.50 per hour PAYE (inclusive of direct engagement)
• Opportunity to work within a dynamic NHS team
• Gain valuable experience in healthcare administration

To apply, please reach out to Service Care Solutions with your current CV and relevant details. Join us in making a difference in the NHS community!

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

Radis Community Care have an opportunity for a Part Time Waking Night Support Worker to join our team based in Somers Court.

This will be a TEMP role till end of March 2025 approximately.

About the role

As a Support Worker in our Extra Care Scheme you will be predominately supporting the elderly who are finding it difficult to cope due to physical frailty, enabling them to maintain independence. The role involves aiding residents with restricted mobility to move to dining areas at meal times, communal areas for social activities and to the privacy of their bedrooms at their request.

The role will require you to assist residents with personal care activities such as washing, personal hygiene and dressing. You will have the opportunity to take part in physical and mental stimulation by taking part in recreational and social activities with residents, both individually and as a group.

The role is to promote resident’s independence, choice, dignity and respect by delivering the best standards of care.

Benefits for the Role

• Full or Part time hours available
  
• NEST Pension
  
• Free uniform and PPE
  
• Excellent career progression
  
• Fully structured support for all new starters available
  
• Full Out of Hours support
  
• full training, working towards Care Certificate, Dementia, End of life and other training courses.
  
• In-depth online & Office based training
  
• Paid Shadowing in the field
  
• You get paid by BACS every 4 weeks
  
• Refer a friend payment (Unlimited Payments) Subject to conditions
  
• We will pay for mandatory refresher training
  

  Shifts

  21:00 - 07:00

  Includes every other weekend

  About Radis

  Established in 2001, Radis Community Care has grown to become a leading provider of community based social care and support for thousands of vulnerable adults and children in England and Wales, focused on supporting people to live independently in their own homes and part of their local communities.

  We care for a range of service users including the elderly and for people with physical and/or learning disabilities. Tailored to meet our service user’s individual needs, our care ranges from brief daily visits to 24-hour live-in care and can either be short or long-term.

  Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.

  INDN

Service Coordinator

Location: Cambourne
Hours: 08:00 to 16:30 - Hybrid working

Manpower Engineering are recruiting on behalf of our client who are an internationally leading technology company operating in the optics and optoelectronics industries. They are shaping technological progress and through its solutions is extending the horizon of the world of optics and associated areas.

The company consists of four segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets.

Principal Purpose
The Service Coordinator plays a crucial role in ensuring that Field Service teams operate efficiently and effectively. By coordinating daily activities and liaising with customers and internal departments, the Service Coordinator helps achieve the goals of the RMS Service department while prioritizing exceptional customer satisfaction.

Principal Elements

Coordinating On-Site Visits
Schedule and organize visits for installations, relocations, preventative maintenance, and corrective maintenance. Confirm all service appointments in advance and allocate necessary resources and personnel for each visit. Maintain a detailed log of all service activities to support seamless operations and improve customer communication.
Managing FSE Calendars
Oversee the calendars of Field Service Engineers (FSEs) to maximize efficiency and utilization. Proactively schedule to anticipate service demands, minimize downtime, and regularly assess workload distribution for optimal performance and customer coverage.

Ensuring Data Accuracy
Adhere to CCT/SVO management processes, emphasizing data accuracy. Conduct regular audits to ensure data integrity and reliability. Provide training and support to team members on data management best practices, fostering accountability and precision.

Creating Quotations
Generate and follow up on quotations for non-contract service work and parts, ensuring quotes reflect the premium quality of services. Customize quotations to meet specific customer needs, demonstrating a commitment to personalized service. Follow up on unresolved quotations to convert opportunities into confirmed engagements.

Following Up on Open Quotations
Monitor and follow up on open quotations to ensure timely customer responses. Track quotations systematically, update customers regularly on status, and address any customer inquiries to facilitate decision-making.

Ordering and Tracking Parts
Order necessary parts for service tasks and track their delivery status to ensure timely service. Build strong supplier relationships for quick order turnaround. In cases of long lead times, escalate issues as needed, and proactively communicate with customers about potential delays.

Keeping Customers Informed
Maintain proactive customer communication throughout the service journey. Provide timely updates on service status, expected arrival times, and any scheduling changes. Establish feedback loops to gather customer insights and address concerns promptly.

Managing iBase Data Information
Oversee iBase data management, ensuring all information remains current and accurate. Regularly update records for changes in customer needs, service history, and equipment status. Use data analytics to identify trends and improvement opportunities, enhancing customer experience.

Effective Use of CRM and SAP
Utilize CRM, SAP, and other systems to streamline operations, logging all customer interactions and service activities accurately. Leverage these tools to produce reports that inform decisions and enhance service delivery.

Processing Service Contracts
Manage the creation, renewal, and tracking of service contracts to ensure compliance and customer satisfaction. Develop clear, comprehensive agreements that outline scope, pricing, and terms. Communicate proactively with customers on renewals and changes, ensuring they are fully informed and satisfied.

Administrative Tasks
Support Service Managers with any administrative tasks, ensuring efficiency and accuracy. Keep organized records of service activities, customer interactions, and processes to support team effectiveness.

Candidate Requirements

• Team Player: Able to collaborate effectively, fostering a positive team environment.
• Understanding of Service KPIs: Familiar with KPIs related to service, customer satisfaction, and operational efficiency.
• Adaptability to Change: Proactive attitude towards embracing change and adapting to new processes and technologies.
• Process Improvement Mindset: Actively seeks opportunities to improve service delivery.
• Strong Communication Skills: Excellent verbal and written skills for customer and internal interactions.
• Organizational Skills: Manages multiple tasks and priorities efficiently.
• Experience with SAP S/4HANA: Proficient in SAP S/4HANA for managing operations and data.
• Experience with Salesforce: Familiar with Salesforce for CRM and tracking interactions.
• Feedback-Oriented: Open to receiving and giving constructive feedback.
• Thrives in a Pressurized Environment: Maintains composure and delivers quality service under deadlines.
• Proficiency in Microsoft Office Suite: Strong skills in Word, Excel, PowerPoint, and Outlook for documentation, reporting, and communication.

Conclusion
The Service Coordinator role is essential for the success of the RMS Service department. Focused on communication, data accuracy, and customer satisfaction, this position greatly enhances team performance and overall service quality. A commitment to premium standards fosters long-term customer loyalty and success.

We want you!

If you want to make a difference in return for great employee benefits and career development opportunities, then get in touch

Job Title: Gas Service and Breakdown Engineer
Location: Cambridge (CB Postcode Area)
Salary: £38,000-£42,000 w/ Van and Fuel Card (OTE £50k+ with overtime/call out)
Job Type: Permanent

Daniel Owen are currently working with a leading Heating organisation who are seeking a Gas Service and Breakdown Engineer to work across CB Postcodes.

Gas Service and Breakdown Engineer Role:

• Carrying out day-to-day repairs
• Fault finding
• Completing annual servicing visits
• Meeting first-time fix targets
• Maintaining high-quality standards
• Focusing on customer satisfaction

Gas Service and Breakdown Engineer Requirements:

• Valid ACS & other relevant gas qualifications
• Full UK Driving Licence (less than 6 points)
• Experience within Social Housing desirable, but not essential
• Experience delivering high levels of customer service

Gas Service and Breakdown Engineer Benefits:

• Company Van and Fuel Card
• Overtime opportunities
• Salary exchange pension
• Employee assistance programme
• 28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)
• Enhanced family leave (dependent on length of service)

If this role is of interest to you, please apply.

LON123

Job Title: Full-Time Residential Support Worker

Contract Type:

Permanent

Working Hours:

Full time (37 hours per week)

Salary:

£26,210.72 to £29,801.64 (inclusive of shift allowance)

Job Summary:

We are excited to offer a unique opportunity to join our team, complete with a yearly retention payment of £2000. If you are empathetic and passionate about helping young people, this could be the perfect role for you.

Responsibilities:

• Provide individualised care and support to young residents.
• Serve as a role model and advocate for the young people.
• Work proactively within a professional care team.

Requirements:

• Empathy and a passion for helping young people.
• Ability to build positive relationships.
• Good interpersonal and communication skills.
• Willingness to work alternate weekends and bank holidays.
• Ability to participate in physical activities.
• Must be over the age of 21.
• Prior knowledge of child protection issues and understanding of the development needs of children and young people is desirable but not essential.

Shift Patterns:

• 7:30 - 16:30 and 13:00 - 22:00 with alternate weekends off.
• Willingness to do overnight stays (sleep-ins on a rota basis).

Benefits:

• Yearly Retention Payment: £2000 per annum subject to performance.
• Comprehensive induction program and continuous learning and development.
• Sleep-in allowance paid.
• Meals provided on shift.
• Free onsite parking.
• 25 days of annual leave per year plus bank holidays.

This is an exciting opportunity to make a significant impact in the lives of young people. If you are dynamic, self-motivated, and possess excellent communication skills, we welcome your application.

Apply today and become a part of our future!

#PCC16

Job Title: Full-Time Residential Support Worker
Contract Type:
Permanent
Working Hours:
Full time (37 hours per week)

Salary:
£26,210.72 to £29,801.64 (inclusive of shift allowance)

Job Summary:
We are excited to offer a unique opportunity to join our team, complete with a yearly retention payment of £2000. If you are empathetic and passionate about helping young people, this could be the perfect role for you.
Responsibilities:

• Provide individualised care and support to young residents.
• Serve as a role model and advocate for the young people.
• Work proactively within a professional care team.

Requirements:

• Empathy and a passion for helping young people.
• Ability to build positive relationships.
• Good interpersonal and communication skills.
• Willingness to work alternate weekends and bank holidays.
• Ability to participate in physical activities.
• Must be over the age of 21.
• Prior knowledge of child protection issues and understanding of the development needs of children and young people is desirable but not essential.

Shift Patterns:

• 7:30 - 16:30 and 13:00 - 22:00 with alternate weekends off.
• Willingness to do overnight stays (sleep-ins on a rota basis).

Benefits:

• Yearly Retention Payment: £2000 per annum subject to performance.
• Comprehensive induction program and continuous learning and development.
• Sleep-in allowance paid.
• Meals provided on shift.
• Free onsite parking.
• 25 days of annual leave per year plus bank holidays.

This is an exciting opportunity to make a significant impact in the lives of young people. If you are dynamic, self-motivated, and possess excellent communication skills, we welcome your application.
Apply today and become a part of our future!

#PCC16