Total 5,336 Customer Service job vacancies in Uxbridge, Greater London, UB8 1NQ

The Home...
Welcome to Bedford Care Home in Leigh, where we offer specialist care for Residents with a wide range of needs. We’re fortunate to have six Houses here, each one catering to the bespoke needs of Residents. Located within easy reach of Leigh town centre, visitors can use the local public transport services to get here, and the Home is just 10 minutes from the M6.

Your Responsibilities…


Leading, supervising and training the care team.
General nursing duties-wound care, general observations, blood sugar testing etc.
Being responsible for ordering, storing and administering medication.
Keeping precise, up to date records.
Maintaining the Resident's dignity and respect at all times.
Having a great relationship with the Resident, their families and any other parties in contact with them-Drs etc.


The Day Shift: 08:00 – 20:00
The Night Shift is: 20:00 - 08:00

Our Values…

Care: Do you strive to provide the highest standard of person-centred care?
Compassion: Are you kind and empathetic?
Courage: Are you driven to progress?
Communication: Do you consider yourself a good all round communicator?
Commitment: Are you passionate about excellent care?
Competence: Are you able to work well within a team but also on your own initiative?

In Return we can offer...


NMC pin renewal
Paid breaks
Flexible pay
Free Parking
Competitive pay rates
Paid Family Leave
Free DBS check and uniform
Refer a Friend scheme
Assistance with Revalidation
Skilled training with a qualified Nurse and fantastic opportunities for career development.
Robust Continuing Professional Development




We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Your new company

This successful organisation based in Manchester city centre is seeking customer service and retentions advisors to join their team.

Your new role

You will be responsible for upselling and retaining customers. Your main method of contact will be via webchat to customers, but you will also be using email and sometimes via phone. You will also be providing customer support, and being their point of contact. You will have a good understanding of the customer and their needs.

What you'll need to succeed

Your previous experience working within a similar sales environment will help you succeed in this role, including experience within upselling. You are able to build up a good relationship with the customer and understand their needs. You are confident and able to show your personality through your service. You have excellent communication skills, written and verbal, and can cope well with a busy environment. You're able to get to the office in Manchester city centre and are also available to work shifts between the hours of 08:00 - 22:00 including some weekends.

What you'll get in return

You will receive a salary of £23,400 plus uncapped commission. You will also have access to a great benefits package including holidays, hybrid working, pension, free parking and more. You will be working for a successful business that offers a lot of opportunity for development.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A Learning Support Worker, also known as a Learning Support Assistant (LSA) or Teaching Assistant (TA), is an individual who provides additional support to students in an educational setting. Their primary role is to assist students who might require extra help due to learning difficulties, disabilities, or other challenges.

If you think this could be a career for you, please read on to learn more:

Here are some key aspects of a Learning Support Worker's role:

Support in Learning: Assist students in understanding and completing tasks, offering explanations and guidance on various subjects or specific learning areas. This can be on a one to one or small group basis.

Classroom Assistance: Supporting the teacher in managing the classroom, helping to set up materials, organising activities, and maintaining a safe and engaging learning environment.

Emotional and Behavioural Support: Assisting students in managing their behaviour, emotions, and social interactions within the school environment and wider community.

Liaison with Teachers and Parents: LSA's frequently communicate with teachers, parents, and other professionals (e.g. , speech therapists, occupational therapists, local authority teams) to ensure the student's needs are being addressed effectively and in line with their individual plan.

Administrative and Personal Care Support: Learning Support Workers might help in administrative tasks related to students' progress tracking and reporting and may also be required to support with personal care in some cases.

There are no mandatory minimum qualification requirements for this role, but the best candidates are those who are focused on ensuring that all students receive the assistance they need to thrive academically and personally.

Having relevant experience, such as a background in education, child development, or special needs can be beneficial, as can experience gained from personal situations.

Many Learning Support Workers undergo training or gain certifications specific to the needs of the students they'll be supporting and can build a long career in a sector where your contribution can directly impact the lives of children and young people.

Please apply today to start your new career journey.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Key responsibilities Work with patients, their families and carers to improve their understanding of the patients condition and support them to develop and review personalised care and support plans to manage their needs and achieve better healthcare outcomes. Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care. Assist people to access self-management education courses, peer support, health coaching and other interventions that support them in their health and wellbeing, and increase their levels of knowledge, skills and confidence in managing their health. Support people to take up training and employment, and to access appropriate benefits where eligible; for example, through referral to social prescribing link workers. Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches, and other primary care professionals; helping to ensure patients receive a joined-up service and the most appropriate support. Work collaboratively with GPs and other primary care professionals to proactively identify and manage a caseload, which may include patients with long-term health conditions, and where appropriate, refer back to other health professionals. Support the coordination and delivery of multidisciplinary teams with the PCN Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and patients to be more prepared to have shared decision-making conversations. Explore and assist people to access a personal health budget where appropriate. Identify unpaid carers and help them access services to support them Conduct follow-ups on communications from out of hospital and in-patient services Maintain records of referrals and interventions to enable monitoring and evaluation of the service Support practices to keep care records up to date by identifying and updating missing or out of date information about the persons circumstances. Contribute to risk and impact assessments, monitoring and evaluations of the service Referrals To be responsible for the accurate typing of letters, reports, patient referrals, minutes, statements, memoranda etc using the computer general office packages. To work within established standards for quality, time scales and deadlines. To operate the e-Referrals system according to practice procedures for patient referral letters All other typing duties that may be required Communication including telephone To communicate effectively with other team members, patients and carers. To deal with telephone enquires relating to referral letters, urgent appointments, etc from patients, the clinical team and other professionals giving due regard to patient confidentiality and customer care. To liaise with patients over the phone relating to internal and external appointments and as directed by the practice team To liaise over the phone with a wide range of NHS and other organisations on behalf of the practice team as appropriate taking messages and acting on them as necessary. Meetings To be responsible for coordinating and chairing MDT meetings (Children's MDT, Adults MDT and Nursing Home MDTs) To circulate patients for discussion to relevant parties To be responsible for making sure actions are completed following meeting discussions To minute take Whole Practice Meetings and distribute to all staff and ensure actions are completed General To support the effective administration of the practice which will include various other admin duties and tasks including assisting in the administration of medical student teaching Triaging clinical documents Call and recalls To maintain and develop skills in the use of the practice clinical and office IT systems To provide cover at reception during receptionist meetings/training. To work within all the practice operational policies including Health and Safety. To attend training for development within the post and to fulfil practice requirements. To provide cover for members of the secretarial team during periods of sickness and annual leave To maintain patient confidentiality at all times To carry out all duties with due regard to equality and diversity and rights of patients, carers and colleagues. To carry out all duties with due regard to quality, efficient management of time, workload and resources This job description may be amended to take account of the changing needs of the practice

For further details regarding the role and responsibilities, please refer to the attached Job Description and Person Specification.

To develop and maintain communication with individuals or groups of patients, carers, and staff about difficult or complex matters, overcoming any problems in communication in a difficult situation To communicate with people in a manner which: is consistent with their level of understanding, culture, background and preferred ways of communicating acknowledges the purpose of the communication is appropriate to the context encourages their participation responds to communication of any kind from them. To improve communication through: changing the methods of communicating changing the environment modifying the content and structure of communication reflection on the barriers to effective communication. To confirm that you have accurately interpreted communications. To provide feedback to other staff on their communication at appropriate times. To maintain accurate patient records consistent with legislation and, policies and procedures. To maintain confidentiality during communication consistent with Trust policy and legislation; gaining any necessary authorisation for releasing information prior to doing so.

Working hours: 40 hours per week
Interview Date: Week commencing 2nd December 2024
Founders House Lifehouse located in Whitechapel is looking to recruit an experienced Specialist Support Worker (Substance Use) to join our Homelessness Service Team. We provide residential supported accommodation for up to 123 adult males who are experiencing homelessness.
As a highly competent Specialist Support Worker you will be responsible for taking a lead role in the specialist area of supporting residents with substance use needs, working within a specialist programme to plan and deliver a high-quality support service.
You will be part of the Service Management Team producing a high quality and cost-effective service, supporting the Service Manager and Programme Managers. You will monitor service delivery in line with contractual and organisation requirements.
Successful candidates will be expected to embrace and exhibit behaviours that model our values of integrity; accountability; compassion; passion; respect and boldness working in a way that is trauma sensitive and strength based, within a psychologically informed framework.
In addition, professional working proficiency in Bengali is desirable.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK and Enhanced with barred list adult workforce DBS Disclosure
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Working hours: 40 hours per week – 4 nights on, 4 nights off
Interview Date: Week commencing - 2nd December 2024
Salary addition: 10% Night Worker Allowance
Founders House Lifehouse located in Whitechapel is looking to recruit a Night Assistant Support to join our Homelessness Service Team. We provide residential supported accommodation for up to 123 adult males who are experiencing homelessness.
As Assistant Support Worker, you will assist with the delivery of a high-quality programme of support which promotes client choice and control. You will support the Support Worker to address client support needs, enable them to achieve positive life changes and ultimately empower them to lead more sustainable lifestyles.
You will work as part of a team to achieve contractual and quality outcomes with clients.
This is waking night cover as you are expected to respond to emergencies in the evenings and during the night.
Successful candidates will be:

Expected to embrace and exhibit behaviours that model our values of integrity; accountability; compassion; passion; respect and boldness working in a way that is trauma sensitive and strength based, within a psychologically informed framework.

In addition, professional working proficiency in Bengali is desirable.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK, Enhanced with barred list Adult workforce DBS Disclosure and Night Worker Health Assessment
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Working hours: 40 hours per week
Interview Date: Week commencing 2nd December 2024
Founders House Lifehouse located in Whitechapel is looking to recruit an experienced Support Worker to join our Homelessness Service Team. We provide residential supported accommodation for up to 123 adult males who are experiencing homelessness.
Working as part of a team and being responsible to the Programme Manager, the successful applicant will have a caseload of residents, provide one to one / individual support programmes in a trauma sensitive and psychologically informed manner.
You will also be supporting and empowering residents through meaningful activities and to move through a structured resettlement programme, promoting choice and control, into the wider community and independence.
Successful candidates will be expected to embrace and exhibit behaviours that model our values of integrity; accountability; compassion; passion; respect and boldness working in a way that is trauma sensitive and strength based, within a psychologically informed framework.
In addition, professional working proficiency in Bengali is desirable.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK and Enhanced with barred list adult workforce DBS Disclosure
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Are you a skilled community nurse looking for flexible ad hoc shifts? Join our NHS Community Mental Health Teams in Greater Manchester and Cheshire!

Position: Community General Health Nurse
Shift Type: Ad hoc, 9-5 day shifts
Location: Greater Manchester and Cheshire
Pay Rate: Up to £40 per hour (umbrella)
Sign-Up Bonus: £250 upon joining
Referral Bonus: £350 for referring a colleague or friend

Requirements:

• Previous experience in community nursing is essential.
• Up to date NMC pin
• UK drivers license

Responsibilities:

• Provide treatment and care to individuals in a home and clinical setting.
• Collaborate with our dedicated Community Mental Health Teams.

If you're passionate about making a difference and have the necessary experience, we'd love to hear from you!

To Apply or For More Information: Contact us at katie.porter@servicecare.org.uk

Senior Family Support Worker

Service care Solution are currently recruiting for a Senior Family Support Worker in Redbridge.

The Senior Family Support Worker will be integral to managing of the Children with Disabilities Project.

Main Responsibilities

As a Senior Family Support Worker, you will be responsible for:

• Undertake and monitor reviews of children with disabilities, that will minimize the effects of their disability and facilitate them remaining within their own family unit.
• Identify child protection issues and refer these to Senior Practitioners or Team Manager.
• Complete Transition Assessments, Mental Capacity Assessments and Care and Support Plans of young people.
• To develop a strong network of links between Health, Education, Connexions, Adult and Children's Social Services.
• Complete Continuing Health Care Checklist for appropriate young people.

Requirements:

• Full enhance DBS
• Experience of parenting courses either through group or one to one sessions

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Senior Family Support Worker role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

Reference: SCCG2742C | Closing Date: 10/12/2024 | Interview Date: 17/12/2024
Salary: £23,123.00- £25,420 (Pro rata salary £20,495 - £22,531). Incremental progression throughout the band is available
Contract Type: Fixed Term, Term Time Only | Hours per Week: 36 hours | Location: 1 role at CitySkills and 1 role at FutureSkills
About the Role
We require a highly motivated individual to provide in-class support to students with a variety of needs, including support with difficulties/disabilities, literacy, numeracy and language. You will also provide emotional support and encourage participation in the learning environment. As a Learning Support Assistant, you will support students studying a diverse range of subjects and may be required to work across the college’s different centres within the SCC group. You will work alongside classroom tutors to break down barriers and ensure that learners are able to access the curriculum and reach their full potential. You will have an understanding of the issues facing young people with barriers to their learning. You should have some previous experience in support and be able to demonstrate a good standard of English, Maths and IT.
How to Apply
For more information and to apply for this job, please complete the registration and online application form via our website.
Reason to Join Us:
• We have Generous Terms and Conditions (Sixth Form College’s Association style terms and conditions) including 13 weeks not in college (195 days in College).
• We have a 2:30pm finish on Fridays, Free on-site parking and various health and wellbeing resources and benefit schemes including two Staff Wellbeing days per year.
• We offer automatic enrolment to the Local Government Pension Scheme with 20.70% employer pension contribution.
• Our College is an incredible community, there is a lot that staff and their families can get involved with
• We have family friendly policies and we are happy to talk about flexible working.
• We invest in our people and offer a range of training & career opportunities for all staff as part of our Be Outstanding Development programme
• We have an amazing Staff Benefits Package with discounts and savings for supermarkets, petrol, high-street retailers, holidays, cinemas and other leisure.
• Our shared purpose: We believe in the value of education for a successful future and we want the best for our learners and our staff.
• Our core values are at the heart of everything we do. Staff and students behave with respect, integrity and kindness.
Commitment to Safeguarding
This post is exempt from the Rehabilitation of Offenders Act 1974 and as part of our safeguarding commitment we undertake DBS checks as part of our pre-employment procedures on all potential new employees
The College strives to be a diverse and inclusive community and welcomes applications from people from all backgrounds.

Customer Service Advisors - Call Centre
Location: Manchester
Start salary: £22,250 + enhancements & benefits
Hours: Full time 35 hours per week

Shift patterns are set on a 4 week rota, given in advance. Shift patterns are between Monday-Friday 8am-7pm and Saturday & Sunday 9am-5pm. Sample shift patterns are available upon request. **Want to change the world? A career that makes a difference We're not a bank that follows the crowd. Instead, we like to stand out for all the right reasons. Our bank is built on co-operative values that stand strong today. We don't just help people with their money, but help people fight for justice and the causes they care about. Our unique customer-led Ethical Policy, has made us a natural leader in environmental and social issues today, and we're market leaders in ESG as rated by leading ESG ratings agency Sustainalytics*.

What you'll be working on:** * You will be taking high volumes of inbound calls and identifying customers' banking needs, whilst guaranteeing the right outcome for our customers and the bank. * As you progress you will learn more skills that will develop your knowledge and capabilities, including identifying, preventing and stopping financial crime. * As the first point of contact for our customers, you'll be multi-tasking across different systems whilst providing high quality service. * You'll be problem solving and bringing a unique perspective to challenge and help shape our customer journey. * By educating customers on safer ways of banking, you'll be providing protection from scam and fraud attacks, helping keep their money safe.

We're looking for colleagues who have * Strong experience in a customer facing role, including telephony, retail or hospitality * Evidence of IT skills and a demonstrable ability to learn and use new systems * Ability to follow and understand regulatory policies and processes * Experience in dealing with challenging or vulnerable customers * A background of working in a fast paced environment and achieving targets or deadlines * High attention to detail * Robust listening and problem solving skills * Clear and concise two way communication skills - both written and verbal * A passion to deliver an exceptional customer centric approach

Benefits * 27 days holiday rising to 30 with service, plus opportunity to buy 5 extra days * Upskill opportunities with associated pay increases * 2 paid volunteering days per year * Performance based annual bonus scheme * City Centre location * For our full list of benefits please visit our careers site

Our recruitment process * Initial call with recruiter * HireVue video assessment * Final stage competency based interview We can only consider candidates with the right to work in the UK at this time. If you require more information or this document in a different format, please contact careers@co-operativebank.co.uk As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks. *Rated by Morningstar Sustainalytics in the Regional Banks sub-industry with a score of 8.5 as of 9 October 2023.

Proud member of the Disability Confident employer scheme

Senior Active Travel Project Manager (PO3)

Description
The Senior Active Travel Project Manager will play a pivotal role in the planning, development, and implementation of active travel initiatives within our organization. This position is ideal for an experienced professional who is passionate about promoting active lifestyles and sustainable transportation options.

As the Senior Active Travel Project Manager, you will be responsible for leading and managing a diverse portfolio of active travel projects. You will collaborate with internal stakeholders and external partners to ensure the successful delivery of each initiative, while adhering to budgetary and timeline constraints. Additionally, you will oversee a team of project coordinators and actively participate in fundraising efforts.

In this role, you will have the opportunity to develop and implement strategic plans to increase active travel rates in our community. You will leverage your expertise in transportation planning, infrastructure development, and behavior change strategies to create impactful programs and initiatives. Furthermore, you will be responsible for monitoring and evaluating the effectiveness of our projects, and providing recommendations for continuous improvement.

Responsibilities
Lead and manage a portfolio of active travel projects, ensuring their successful delivery within budgetary and timeline constraints
Collaborate with internal stakeholders and external partners to develop strategic plans and initiatives to increase active travel rates
Oversee a team of project coordinators, providing guidance and support throughout the project lifecycle
Participate in fundraising efforts to secure the necessary resources for project implementation
Conduct thorough research and analysis to inform decision-making and develop evidence-based interventions
Monitor and evaluate the effectiveness of active travel projects, and provide recommendations for continuous improvement
Engage with community members and other key stakeholders to raise awareness and support for active travel initiatives
Requirements
A minimum of 5 years of experience in project management, with a focus on active travel or related fields
Proven track record of successfully delivering complex projects within budgetary and timeline constraints
Strong knowledge of transportation planning principles and strategies, particularly in the context of active travel
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels
Demonstrated ability to lead and motivate a team, and delegate tasks appropriately
Experience in fundraising and securing financial resources for project implementation
Proficient in project management software and tools, as well as Microsoft Office suite
Bachelor's degree in a relevant field, such as urban planning, transportation engineering, or environmental science. Advanced degree preferred.

Hours Per Week: 35.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £26.34
Location: Islington, North London

Should you wish to apply for this job opportunity, please, send an up to date CV.