Total 229 Customer Service job vacancies in US HI Nuuanu Outpatient Clinic

Key Responsibilities:

• Handle inbound customer inquiries and provide accurate information regarding products/services.
• Make outbound calls to follow up with customers or conduct surveys.
• Assist customers in resolving issues and complaints with a professional and empathetic attitude.
• Maintain customer records by updating account information in the system.
• Meet daily/weekly targets for call volume and quality standards.
• Work collaboratively with team members to ensure consistent customer satisfaction.

Perks & Benefits

• Employee equity
• Casual dress code

主要職責：

• 處理入境客戶詢問並提供有關產品/服務的準確資訊。
• 撥打外線電話跟進客戶或進行調查。
• 以專業和同理心的態度協助客戶解決問題和投訴。
• 透過更新系統中的帳戶資訊來維護客戶記錄。
• 滿足每日/每週的通話量和品質標準目標。
• 與團隊成員合作，確保一致的客戶滿意度。

津貼和福利

• 員工股權
• 休閒著裝要求

Front line, meeting and greeting. Answering the telephone, making sure patients are welcomed and directed to correct area. Taking payments and booking appointments.

Job Description:

A Medical assistant has accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs

Scope

1.Performs general administrative and patient care tasks in accordance with the Intermountain Health MGPSMA Scope of Practice, and other established policies and procedures.
2. Possesses the ability to communicate effectively and diplomatically within a multi- disciplinary care team.
3. Greets and prepare patients for the health care provider while maintaining a positive and caring attitude.
4. Attentive to patient’s needs, coordinates care, administers care, and documents appropriately.
5. Provides for patient safety and protection of patient privacy rights by observing HIPAA regulations
6. Obtains and record patient information; vital signs, height, weight, allergies, current medications, medical history, and chief complaint, etc.
7. Demonstrates knowledge of examination, diagnostic and treatment room procedures.
8. May be required to draw and collect blood samples and prepare specimens for laboratory analysis.
9. Per Provider request, may perform routine tests including but not limited to EKGs, hearing and vision screens.
10. Schedules patients for diagnostic testing and follow up as appropriate to ensure completion of testing.
11. Communicates test results to patients and establish plan of care by phone or mail as directed by the Provider.
12. Documents patient plan(s) of care, tests and examination results in the medical record as directed by the provider.
13. Prepares, clean and sterilize instruments and maintain equipment; stock patient exam rooms while maintaining cleanliness and organization and dispose of contaminated items according to protocol.
14. Administers ordered medications and/or vaccines via oral, injection, topical, rectal, ophthalmic, and/or inhalant administration.
15. Escalates non-routine issues, questions and/or concerns to the practice manager and/or healthcare provider(s).
16. Ensures safety checklists/quality controls are completed as required.
17. Demonstrates sound judgment and composure with the ability to take appropriate action in questionable or emergency situations.
18. Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
 

Minimum Qualifications

• High school diploma or equivalent is required.
• Graduate from an accredited Medical Assistant program and/or be a certified Medical Assistant.
• Current BLS Certification is required upon hire or within 60 days of hire upon approval
• Three (3) months previous experience within a healthcare setting is required.
   

Preferred

• One (1) year Medical Assistant experience.
• Successful completion of an Accredited National Certification Exam for Certified Medical Assistants (CMA) or Registered Medical Assistant (RMA) is preferred

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required.
2. Able to understand and apply information, policies, procedures and skills required by the position.
3. Possess knowledge of the meaning and use of medical terminology and abbreviations.
4. Knowledge of medical practice and care to assist in providing safe, quality patient care.
5. Knowledge of examination, diagnostic and treatment procedures as well as medical equipment and instruments used in administering patient care.
6. Proficiency utilizing various computer software programs, ie: Microsoft Office Suite, Electronic Health Records, as well as the ability to learn applications relevant to the position.

Ranges:  $17.50 to $26.12

Physical Requirements:

Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.- and -Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.- and -Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.- and -Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.- and -Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc).- and -May be expected to stand in a stationary position for an extended period of time.

Anticipated job posting close date:

03/21/2024

Location:

Thornton Clinic

Work City:

Thornton

Work State:

Colorado

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$18.29 - $26.12

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Starting Pay Rate Range

$26.09

to

$32.61

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

The right team of nurses is capable of transforming health care. Monument Health nurses are professional and passionate, and we support one another. We are looking for RNs who are inspired to work together and communicate ideas to accomplish the goals set to enhance patient care.

It starts with heart. That is what you will do each day. As a Registered Nurse at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

Our Registered Nurses facilitate relationship-centered, compassionate, quality care to patients through competent clinical practice and the application of the healing and science of professional nursing. You will participate in the prevention or resolution of illness, disability or injury, alleviation of suffering, and advocacy in the care of individuals in conjunction with interdisciplinary teams of healthcare providers, family members, and support systems. You will exercise independent judgement in utilizing the nursing process to assess, diagnose, identify outcomes, plan, implement, and evaluate direct patient care in accordance with ANA Standards of Professional Nursing Practice, institutional policies and procedures, applicable laws, and regulations.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:
Utilizes the ANA Nursing Process (2010) to perform the following functions:

• Collects comprehensive data pertinent to the Healthcare consumer’s health and/or the situation.
• Analyzes the assessment data to determine the diagnosis or the issues.
• Identifies expected outcomes for a plan individualized to the Healthcare consumer of the situation.
• Develops a plan that prescribes strategies and alternatives to attain expected outcomes.
• Implements the identified plan. Ensures patient progression along plan.
• Coordination of Care – coordinates care delivery.
• Health Teaching and Health Promotion – employs strategies to promote health and a safe environment.
• Consultation – the advanced practice registered nurse and the nursing role specialist provide consultation to influence the identified plan, enhance the abilities of others and effect change.
• Evaluates progress toward attainment of outcomes.

Follows the ANA Standards of Professional Performance (2010):

• Systematically enhances the quality and effectiveness of nursing practice
• Attains knowledge and competency that reflects current nursing practice
• Evaluates one’s own nursing practice in relation to professional practice standards and guidelines, relevant statutes, rules, and regulations
• Interacts with and contributes to the professional development of peers and colleagues
• Collaborates with patient, family and others in the conduct of nursing practice
• Integrates ethical provisions in all areas of practice
• Integrates research findings into practice
• Considers factors related to safety, effectiveness, cost and impact on practice in the planning and delivery of nursing services
• Provides leadership in the professional practice setting and the profession
• Practices in an environmentally safe and healthy manner
• Supports purpose, vision, and values of Monument Health.
• Practices within the legal scope of a Registered Professional Nurse as outlined by the state in which employment occurs and delivers competent care consistent with standards / policies, laws, regulators/accreditation/certifying organizations.
• Abides by the Provisions of the Code of Ethics for Nurses (ANA 2010).

Proficiently uses applicable technology and software to:

• Support and document nursing activities and patient care.
• Access other work-related applications necessary to be an engaged and active associate of the organization, such as company email, iLearn modules, employee engagement surveys, benefits and compensation information, and policies and procedures.
• Continuously seeks out opportunities to improve the quality of patient care delivery through innovative and creative problem solving.
• All other duties as assigned.

Additional Requirements

Required:
Education - Completion of a nursing education program that is approved by a board of nursing
Certifications - Basic Life Support (BLS) Certification - American Heart Association (AHA); Registered Nurse (RN) - South Dakota Board of Nursing or Wyoming Board of Nursing for Wyoming facilities

Preferred:
Experience - 5+ years of Registered Nurse Experience
Education - Bachelors degree in Nursing

Physical Requirements: Very Heavy work - exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Nursing

Job Family

Ambulatory Nursing

Department

MHMC-Sturgis Primary Care

Scheduled Weekly Hours

36

Shift

Employee Type

Regular

64 Monument Health Sturgis Hospital

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Starting Pay Rate Range

$26.09

to

$32.61

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

The right team of nurses is capable of transforming health care. Monument Health nurses are professional and passionate, and we support one another. We are looking for RNs who are inspired to work together and communicate ideas to accomplish the goals set to enhance patient care.

It starts with heart. That is what you will do each day. As a Registered Nurse at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

Our Registered Nurses facilitate relationship-centered, compassionate, quality care to patients through competent clinical practice and the application of the healing and science of professional nursing. You will participate in the prevention or resolution of illness, disability or injury, alleviation of suffering, and advocacy in the care of individuals in conjunction with interdisciplinary teams of healthcare providers, family members, and support systems. You will exercise independent judgement in utilizing the nursing process to assess, diagnose, identify outcomes, plan, implement, and evaluate direct patient care in accordance with ANA Standards of Professional Nursing Practice, institutional policies and procedures, applicable laws, and regulations.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:
Utilizes the ANA Nursing Process (2010) to perform the following functions:

• Collects comprehensive data pertinent to the Healthcare consumer’s health and/or the situation.
• Analyzes the assessment data to determine the diagnosis or the issues.
• Identifies expected outcomes for a plan individualized to the Healthcare consumer of the situation.
• Develops a plan that prescribes strategies and alternatives to attain expected outcomes.
• Implements the identified plan. Ensures patient progression along plan.
• Coordination of Care – coordinates care delivery.
• Health Teaching and Health Promotion – employs strategies to promote health and a safe environment.
• Consultation – the advanced practice registered nurse and the nursing role specialist provide consultation to influence the identified plan, enhance the abilities of others and effect change.
• Evaluates progress toward attainment of outcomes.

Follows the ANA Standards of Professional Performance (2010):

• Systematically enhances the quality and effectiveness of nursing practice
• Attains knowledge and competency that reflects current nursing practice
• Evaluates one’s own nursing practice in relation to professional practice standards and guidelines, relevant statutes, rules, and regulations
• Interacts with and contributes to the professional development of peers and colleagues
• Collaborates with patient, family and others in the conduct of nursing practice
• Integrates ethical provisions in all areas of practice
• Integrates research findings into practice
• Considers factors related to safety, effectiveness, cost and impact on practice in the planning and delivery of nursing services
• Provides leadership in the professional practice setting and the profession
• Practices in an environmentally safe and healthy manner
• Supports purpose, vision, and values of Monument Health.
• Practices within the legal scope of a Registered Professional Nurse as outlined by the state in which employment occurs and delivers competent care consistent with standards / policies, laws, regulators/accreditation/certifying organizations.
• Abides by the Provisions of the Code of Ethics for Nurses (ANA 2010).

Proficiently uses applicable technology and software to:

• Support and document nursing activities and patient care.
• Access other work-related applications necessary to be an engaged and active associate of the organization, such as company email, iLearn modules, employee engagement surveys, benefits and compensation information, and policies and procedures.
• Continuously seeks out opportunities to improve the quality of patient care delivery through innovative and creative problem solving.
• All other duties as assigned.

Additional Requirements

Required:
Education - Completion of a nursing education program that is approved by a board of nursing
Certifications - Basic Life Support (BLS) Certification - American Heart Association (AHA); Registered Nurse (RN) - South Dakota Board of Nursing or Wyoming Board of Nursing for Wyoming facilities

Preferred:
Experience - 5+ years of Registered Nurse Experience
Education - Bachelors degree in Nursing

Physical Requirements: Very Heavy work - exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Nursing

Job Family

Ambulatory Nursing

Department

MHMC-RC Flormann St. Primary Care

Scheduled Weekly Hours

40

Shift

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Hiring for multiple clinics in Denver, CO

PURPOSE AND SCOPE:

The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention and evaluation for an assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient Care Technicians. As a member of the End Stage Kidney Disease (ESKD) health care team, this position participates in decision-making, teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

All duties and responsibilities are expected to be performed in accordance with Fresenius Kidney Care policy, procedures, standards of nursing practice, state and federal regulations.

• Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator, Preceptor or in collaboration with other Registered Nurses.
• Performs ongoing, systematic collection and analysis of patient data pre – during – post hemodialysis treatment for assigned patients and documents in the patient medical record, makes adjustments or modifications to treatment plan as indicated and notifies Team Leader, Charge Nurse, Supervisor or Physician as needed.
• Assesses, collaborates, and documents patient/family’s basic learning needs to provide initial and ongoing education to patients and family.
• Directs and provides, in collaboration with direct and ancillary patient care staff, all aspects of the daily provision of safe and effective delivery of hemodialysis therapy to assigned patients.
• Administers medications as prescribed or in accordance with approved algorithm(s), and documents appropriate medical justification and effectiveness.
• Initiates or assists with emergency response measures.
• Serves as a resource for health care team, participates in staff training and orientation of new staff as assigned.
• Ensures correct laboratory collection, processing and shipping procedures are performed and reschedules missed or insufficient laboratory collections.
• Identifies expected outcomes, documents and updates the nursing assessment and plan of care for assigned patients through collaboration with the Interdisciplinary Team.
• Ensures patient awareness related to transplant and treatment modality options.
• Required to complete CAP requirements to advance.  
• Performs all other duties as assigned by Supervisor.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The position provides direct patient care that regularly involves heavy lifting, moving of patients and assisting with ambulation.  Equipment aids and/or coworkers may provide assistance.
• This position requires frequent, prolonged periods of standing and the employee must be able to bend over.
• The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. as high as 5 feet.
• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels.
• May be exposed to infectious and contagious diseases/materials.
• Day to day work includes desk work, computer work, interaction with patients, facility/hospital staff and physicians.
• The position may require travel to training sites or other facilities.
• May be asked to provide essential functions of this position in other locations with the same physical demands and working conditions as described above.
• Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodation can be made.

SUPERVISION:

Assigned oversight of Patient Care Technicians/LPNs/LVNs/RNs as a Team Leader or designated Nurse in Charge, after meeting all the following:

• Successful completion of all FKC education and training requirements for new employees.
• Must have a minimum of 9 months experience as a RN.
• Must have a minimum of 3 months experience in chronic/acute hemodialysis as a RN.

EDUCATION and LICENSURE:

• Graduate of an accredited School of Nursing.
• Current appropriate state licensure.
• Current or successful completion of CPR BLS Certification.
• Must meet the practice requirements in the state in which he or she is employed.

EXPERIENCE AND REQUIRED SKILLS:

Hourly rate: $38 - $50/hr

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

 

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

 

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

*No experience necessary - Fully paid training provided

PURPOSE AND SCOPE:

Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Patient Related

Education:

• Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

Treatment:

• Welcome assigned patients and inquire as to their wellbeing since their last treatment.

• Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.

• Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment

• Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).         

• Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.   

• Monitor patients’ response to dialysis therapy. 

• Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.       

• Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure

• Obtain Hemostasis and apply appropriate dressings.   

• Evaluate the patient prior to discharge.

• Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification        

• Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.          

• Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.    

• Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification      

• Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.         

• Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.

• Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.

• Perform and document any intervention for unusual patient status and document patients' response to intervention.

• Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.

• Obtain all prescribed laboratory testing and prepare specimens for collection.      

• Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.       

• Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.       

• Monitors patients performing self-care under the supervision of RN.

Staff Related

• Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.

Education/Communication:

• Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices

• Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.

• Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.

• Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).

• Initiate Solution Delivery System (SDS) system.

RECORD KEEPING:

• Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.  

• Enters all treatment data into the designated clinical application in an accurate and timely manner.           

• Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure

omitted entries are completed or corrected by appropriate staff.

• Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.

• Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.      

• Collect, label, appropriately prepare and store lab samples according required laboratory specifications.     

• Ensure collection of lab specimens by appropriate lab courier.

         

INFECTION CONTROL:

• Assists in collecting  information for infection control audits.       

• Supports staff and patient Adherence to infection control practices.         

• Follows infection control Policies and Procedures          

• Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.

         

TRANSITIONAL CARE UNIT:

• Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care 

• Reinforces all education and care related matters as it relates to the new patient           as allowed by state law

• Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.      

• Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.

• Sets and preforms a treatment on all machines used in the transitional care unit.

• Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.

• Assists with coordination of transition to patient’s modality choice.         

• Assists with supply ordering and inventory for TCU       

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

• Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the

Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable

accommodations can be made.

• Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.       

• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials          

• The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items.

EDUCATION AND LICENSES:

• High School diploma or G.E.D. required.

• Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.

• All appropriate state licensure, education, and training (if any) required.

• Demonstrated commitment to organization culture, values, and customer service standards

EXPERIENCE AND REQUIRED SKILLS:

• Previous patient care experience in a hospital setting or a related facility preferred.

• Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

"The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills and competencies and may fall outside of the range shown.
 
Hourly Rate:  $18.50 - $23.00"

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

 

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Position Summary...

What you'll do...

Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates).
Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
Forecast staffing, workload and performance results to meet business demands for workload and performance results for area of responsibility.
Prepare, review, and/or analyze business reports, and use information to identify operational improvements (e.g., production, quality, safety).
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
Identify and ensure associate, customer and supplier concerns are resolved, using own judgment or consulting others when needed.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance and providing feedback; identifying training and development needs and providing opportunities for learning and growth; teaching, supporting and modeling Logistics and company policies and procedures; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders and managers.
Oversee the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiencies and maintain inventory integrity; and ensuring systems/processes are implemented for the corrective actions (slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages and strays, tracking and reporting close date product, hazardous material processing).
Oversee the execution of systems operations by ensuring appropriate hardware and software maintenance, installation of new replacement or additional systems, necessary repairs are completed on existing systems, and development and troubleshooting involving the appropriate corporate partner (Information Systems Division, vendor, Logistics Regional and Divisional Systems Manager).
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments / areas.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Financial Modeling and Analysis, Inventory Management, Modeling/Forecasting, Preparing and executing budgets, Profit and Loss (P&L) Accountability, Supervising Associates, Talent Development, Walmart Logistics Manager, Walmart Logistics Systems

Bachelors: Business Administration, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management

Primary Location...

6055 S. FULTON PARKWAY, ATLANTA, GA 30349-0000, United States of America

Position Summary...

What you'll do...

Implements the business plan for assigned area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals. Maintains quality and safety standards in assigned area of responsibility by ensuring associates are trained on applicable logistics and company policies, standards, and procedures; monitoring associate compliance with logistics and company policies, standards, and procedures; distributing and maintaining procedures and supporting documentation. Manages quality assurance processes by identifying industry best practices and incorporating them into quality assurance programs; evaluating quality review processes and identifying areas of opportunity; developing and implementing process changes; implementing utilization and effectiveness of quality assurance programs; evaluating service level data in order to determine behavioral gaps and training needs; and collaborating with key stakeholders in order to develop action plans to improve agent service levels. Supervises and develops associates and leaders in assigned area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback ; teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders. Manages the troubleshooting of systems applications by coordinating systems problem resolution with Information Systems Division and vendors; and supporting the continuing development of current and future systems applications. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. Live our Values Culture Champion • Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Servant Leadership • Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent. Embrace Change Curiosity & Courage • Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Digital Transformation & Change • Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working. Deliver for the Customer Customer Focus • Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans. Strategic Thinking • Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy. Focus on our Associates Diversity, Equity & Inclusion • Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs. Collaboration & Influence • Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. Talent Management • Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Associate's degree in Business, Logistics, Human Resources, or related field and 1 year’s experience in logistics, training, quality assurance, supply chain management, or related area OR 2 years’ experience in logistics, training, quality, supply chain management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Bachelors: Business, Bachelors: Human Resources, Bachelors: Logistics

Primary Location...

6055 S. FULTON PARKWAY, ATLANTA, GA 30349-0000, United States of America

Position Summary...

What you'll do...

Want to use your innovative mindset to create a world class shopping experience for customers around the country? The Area Manager – Quality Assurance/Systems is a critical operational role within our distribution & fulfillment centers that thinks strategically and leads phenomenally to remove obstacles for their team, inspiring them to work with passion. As a change agent and process pro, you’ll be on the front lines of the ever-changing retail industry. Reporting to the Operations Manager, you’ll lead your team in fulfilling our customer promise and empowering people around the country to save more and live better.

• Communicate with (or to) individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).

• Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards and procedures; monitoring associate compliance to policies and procedures; distributing and maintaining procedures and supporting documentation.

• Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback; teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.

• Manage systems hardware and software maintenance and installation by overseeing the work to install new, replacement, or additional systems; ensuring that the necessary repairs are completed on existing systems; and tracking inventory and ordering system components as needed.

• Manage the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiency and maintain inventory integrity (e.g. slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays, tracking and reporting close date product, hazardous material processing).

• Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors; and supporting the continuing development of current and future systems applications.

• Monitor and manage productivity of area of responsibility by preparing, reviewing and/or analyzing business reports.

• Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.

• Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).

You’ll sweep us off our feet if…

• You’re an innovator and problem solver with an entrepreneurial spirit.

• You have a great eye for process flow and can spot bumps in the road.

• You’re organized, disciplined, and can manage competing priorities.

• You’re a master at making complex processes easily understood and executed by a team.

• You’re familiar with the ins and outs of fulfillment center operations.

• You know how to make a team feel like a family and integrate play into work.

• You have high standards lead by example and can hold a team accountable.

• You’re invigorated by challenges and are ready to engage at Fortune 1 scale.

You’ll make an impact by…

• Developing, engaging, and inspiring a world class team.

• Innovating the Supply Chain industry and executing on our Customer Promise.

• Living like an entrepreneur – running your business with precision and passion.

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Your schedule will be:

Fulfillment and Distribution Centers operate 24/7 and business needs change seasonally. Your schedule requirements will be assigned but will align with business needs.

Equal Opportunity Employer: 
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 
 

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Who We Are

Join Walmart and your work could help over 260 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in a Business, Logistics or related field OR 2 years Walmart logistics experience OR 2 years supervisory experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Inventory Management, Microsoft Office, Walmart Logistics Systems

Bachelors: Business, Bachelors: Logistics

Primary Location...

117 VALENTINE INDUSTRIAL PARKWAY EXTENSION, PENDERGRASS, GA 30567-0000, United States of America

Training provided

PURPOSE AND SCOPE:

Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Patient Related

Education:

• Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

Treatment:

• Welcome assigned patients and inquire as to their wellbeing since their last treatment.

• Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.

• Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment

• Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).         

• Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.   

• Monitor patients’ response to dialysis therapy. 

• Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.       

• Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure

• Obtain Hemostasis and apply appropriate dressings.   

• Evaluate the patient prior to discharge.

• Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification        

• Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.          

• Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.    

• Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification      

• Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.         

• Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.

• Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.

• Perform and document any intervention for unusual patient status and document patients' response to intervention.

• Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.

• Obtain all prescribed laboratory testing and prepare specimens for collection.      

• Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.       

• Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.       

• Monitors patients performing self-care under the supervision of RN.

Staff Related

• Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.

Education/Communication:

• Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices

• Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.

• Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.

• Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).

• Initiate Solution Delivery System (SDS) system.

RECORD KEEPING:

• Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.  

• Enters all treatment data into the designated clinical application in an accurate and timely manner.           

• Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected by appropriate staff.

• Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.

• Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.      

• Collect, label, appropriately prepare and store lab samples according required laboratory specifications.     

• Ensure collection of lab specimens by appropriate lab courier.

         

INFECTION CONTROL:

• Assists in collecting  information for infection control audits.       

• Supports staff and patient Adherence to infection control practices.         

• Follows infection control Policies and Procedures          

• Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.

         

TRANSITIONAL CARE UNIT:

• Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care 

• Reinforces all education and care related matters as it relates to the new patient as allowed by state law

• Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.      

• Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.

• Sets and preforms a treatment on all machines used in the transitional care unit.

• Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.

• Assists with coordination of transition to patient’s modality choice.         

• Assists with supply ordering and inventory for TCU       

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.

• Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.       

• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials          

• The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items.

EDUCATION AND LICENSES:

• High School diploma or G.E.D. required.

• Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.

• All appropriate state licensure, education, and training (if any) required.

• Demonstrated commitment to organization culture, values, and customer service standards

EXPERIENCE AND REQUIRED SKILLS:

• Previous patient care experience in a hospital setting or a related facility preferred.

• Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

 

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Pavilion Clinic

*No experience necessary - Fully paid training provided

PURPOSE AND SCOPE:

Supports FMCNA’s mission, vision, core values and customer service philosophy.  Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements.

Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with FMCNA policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines.  Assist in the maintenance of a safe and clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP).

DUTIES / ACTIVITIES:

CUSTOMER SERVICE:

• Responsible for driving the FMS culture through values and customer service standards.
• Accountable for outstanding customer service to all external and internal customers.
• Develops and maintains effective relationships through effective and timely communication.
• Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.

PRINCIPAL RESPONSIBILITIES AND DUTIES

PATIENT CARE:

• Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.
• Welcome assigned patients and inquire as to their well-being since their last treatment. Report any complaints or observations to the nurse supervisor.
• Evaluate vascular access for patency and report any unusual findings to nurse supervisor.
• Obtain necessary pre and post treatment vital signs and weight.  Report unusual findings to nurse supervisor.
• Perform vascular access evaluation pre-treatment and report unusual findings to nurse supervisor.
• Perform vascular access cannulation and report any difficulties in cannulation or unusual findings to nurse supervisor.
• Perform administration of Heparin as delegated or as allowed by state law. 
• Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
• Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
• Monitor patients’ response to dialysis therapy and report any unusual findings to nurse supervisor.
• Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
• Discontinue dialysis treatment according to established procedures,
• Evaluate patient prior to termination of venous access - standing & sitting blood pressure.
• Obtain Hemostasis and apply appropriate dressings.  
• Evaluate the patient for prior to discharge and report any unusual findings to nurse supervisor.
• Perform and record Pre and Post dialysis evaluation, weight and vital signs with initial identification.
• Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; Sodium (Na) modeling; and UF modeling as prescribed.
• Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits (NVL) 160.
• Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification.
• Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.
• Report any significant information and/or change in patient condition directly to the nurse supervisor. 
• Observe patient, and conduct machine safety checks according to facility policy.  Report any change or unusual findings to the nurse supervisor.
• Perform and document any intervention for unusual patient status and document patients' response to intervention.
• Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the nurse supervisor.
• Obtain all prescribed laboratory testing and prepare specimens for collection.

MAINTENANCE/TECHNICAL:

• Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
• Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.
• Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate.
• Perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
• Initiate Solution Delivery System (SDS) system. 
• Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
• Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.

CLERICAL & ADMINISTRATIVE:

• Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities. 
• Enters all treatment data into the designated clinical application accurately and in a timely manner.
• Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected where appropriate.
• Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
• Prepare lab requisitions for prescribed or stat Lab specimens according to laboratory destination.
• Collect, label, appropriately prepare and store lab samples according required laboratory specifications.
• Ensure collection of lab specimens by appropriate lab courier.

OTHER:

• Perform additional duties as assigned.

ADDENDUM FOR PATIENT CARE TECHNICIANS WORKING IN THE HOME PROGRAMS (NOT HOME ASSIST):

Assisting the HT RN:

• May assist HT RN on Home Visit as directed
• Reinforces  PD / HHD education under supervision of qualified HT RN
• Schedules and contacts patients regarding appointments
• Weigh patient and obtain vital signs
• Collect treatment records and review for completion. Notify RN of incomplete / missing records.
• Cleaning and prepping treatment room; prep charts
• Preparing lab tubes and requisitions & assisting with lab draw days both pre and post draw (PCT certified phlebotomy or per state regulations)
• Clerical duties as assigned (faxing, mailing to physician offices etc.)
• Obtain home hemo water sampling as directed by the HT RN
• Set-up of the home hemo machine and PD Cycler.
• Assist with exit site care when directed by HT RN.
• Warm dialysate solution when directed by the HT RN
• Draw dialysate solution for testing as directed by the HT RN
• Creates and sends patient reminders (supply inventory for order, Kt/V collection, bringing meds to clinic visit for review)
• Assembles/breaks down charts/thins charts
• Maintains logs as directed and applicable
• Inventory of Home Program
• Maintains par levels of home department supplies
• Files home patient packing slips/invoices
• Inventory for Patients
• Assists patient with supply management and contacting customer service

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Employees are required to take the Ishihara’s Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.

 

Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians.  The position requires travel between assigned facilities and various locations within the community.  Travel to regional, Business Unit and Corporate meetings may be required.

The work environment is characteristic of a health care facility with air temperature control and moderate noise levels.  May be exposed to infectious and contagious diseases/materials

The position provides direct patient care that regularly involves heavy lifting and moving of patients, and assisting with ambulation.  Equipment aids and/or coworkers may provide assistance.  This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force.  The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet.  There is a two-person assist program and "material assist” devices for the heavier items.

 

EDUCATION

• Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification or High School diploma or G.E.D. and must meet certification requirements within the required state or CMS timeline.
• All appropriate state licensure, education and training (if any) required. 

EXPERIENCE AND REQUIRED SKILLS

• Previous patient care experience in a hospital setting or related facility preferred.
• Continued employment is dependent on successful completion of the FMCNA dialysis training program and successful completion of CPR certification.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

"The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills and competencies and may fall outside of the range shown.
 
Hourly Rate:  $19.00 - $25.00"

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

 

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

Healthcare Assistant - Level 3 (Health and Social Care) – Dialysis Assistant

Are you a Healthcare Assistant with a Level 3 Health and Social Care Specific Qualification (NVQ, Apprenticeship, Diploma) or Equivalent experience seeking an exciting new opportunity to learn specialist skills in renal care?

Do you have the passion to provide outstanding patient experience and maintain high standards of care and dialysis treatment? 

We are seeking a helpful, tactful and meticulous individual who will be able to follow rigorous procedures to join our clinic as a Dialysis Assistant in Sparkhill.

What can we offer you?

Here at Fresenius Medical Care we provide excellent and continuous Training and Development throughout your career, supported by dedicated Clinical Teachers. On joining, you will enroll on our 8-week Fundamental Dialysis Programme, which is accredited by the European Dialysis and Transplant Nurses Association/European Renal Care Association.  Thereafter, we continue to provide training and education opportunities which help take your career to the next level. 

We offer a competitive salary UPTO £24,670.13 - Progression through the pay scale will be underpinned by a Knowledge and Skills Framework (KSF) for each role, allowing employees greater career development potential, aligned to in-house training programmes.  

Alongside this we offer a wealth of other fantastic benefits listed below:

• No Sunday or Night Shift Working
• Unsocial Hours Payments 
• Company Pension Scheme
• Life Assurance 
• 33 Days Holiday (inclusive of 8 days bank holiday) increasing with service
• Christmas Day and New Year’s Day off
• Overtime (time and a half after completing full-time hours – 150 hours every 4 weeks)
• Paid Breaks
• Health Shield – Company paid Health Cash Plan
• Long Service Vouchers 
• Refer a Friend Scheme (£1000 per referral if successful)
• Sick Pay
• Free Uniform, Tea & Coffee, Flu Vaccine and Christmas Meal
• Cycle to Work Scheme
• Sponsorship for training where applicable for career development
• bhsf RISE – our Health and Wellbeing hub with 24/7 access to GP’s and Counsellors
• iChoose – Employee saving scheme with great discounts including phone contracts 

What does the role involve?

As a Dialysis Assistant you will be working under the supervision of a Registered Nurse and as part of a multi-disciplinary team. You will: 

• Look after individual patients, preparing dialysis equipment for treatment, monitoring vital signs and assessing, cleaning and redressing catheter sites as required. 
• Liaise with patients, their relatives and other visitors to the clinic. 
• Ensure that equipment is kept clean and supplies are well-stocked, safely stored and used efficiently.
• Keep documentation up to date.
• Administer medication when required.

This is a full time role of 37.5 hours a week. Current days are working various shifts between 7.00am to 6.30pm Monday to Saturday.

Who is Fresenius Medical Care?

We are the leading provider of dialysis services to the NHS, operating 52 partnership dialysis units that together provide regular dialysis treatment to over 3,800 NHS patients in the UK.  We are part of a global company treating over 344,000 patients worldwide across over 4,000 clinics. 

We also operate 44 production sites on all continents to provide dialysis products such as dialysis machines, dialysers and related disposables.  1 in every 2 of all dialysis machines used around the globe are manufactured by Fresenius Medical Care and we are the 3rd largest medical devices company in the world.

For more information, please visit Fresenius Medical Care’s provider website: www.nephrocare.co.uk

We are a growing and ambitious company who invests in talent and creates an environment where you can grow too.  Come on our journey with us, see your skills develop and be rewarded for the exceptional care you give!

Healthcare Assistant – Level 3 Health and Social Care (Dialysis Assistant) posts will be subject to an enhanced DBS Disclosure

Fresenius Medical Care is an Equal Opportunities Employer

Healthcare Assistant - Level 3 (Health and Social Care) – Dialysis Assistant - Part Time

Are you a Healthcare Assistant with a Level 3 Health and Social Care Specific Qualification (NVQ, Apprenticeship, Diploma) or Equivalent experience seeking an exciting new opportunity to learn specialist skills in renal care?

Do you have the passion to provide outstanding patient experience and maintain high standards of care and dialysis treatment? 

We are seeking a helpful, tactful and meticulous individual whom will be able to follow rigorous procedures to join our clinic as a Dialysis Assistant in Scarborough.

What can we offer you?

Here at Fresenius Medical Care we provide excellent and continuous Training and Development throughout your career, supported by dedicated Clinical Teachers.  On joining, you will enroll on our 8 week Fundamental Dialysis Programme, which is accredited by the European Dialysis and Transplant Nurses Association/European Renal Care Association.  Thereafter, we continue to provide training and education opportunities which help take your career to the next level. 

We offer a competitive salary UPTO £24,670.13 (pro rata for part time). Progression through the pay scale will be underpinned by a Knowledge and Skills Framework (KSF) for each role, allowing employees greater career development potential, aligned to in-house training programmes. 

Alongside this we offer a wealth of other fantastic benefits listed below:

• No Sunday or Night Shift Working
• Company Pension Scheme and Life Assurance
• 33 Days Holiday (inclusive of 8 days bank holiday) increasing with service
• Christmas Day and New Year’s Day off
• Overtime (time and a half after completing full-time hours – 92 hours every 4 weeks)
• Paid Breaks
• Free Parking, Uniform, Team & Coffee, Flu Vaccine and Christmas Meal
• Health Shield – Company paid Health Cash Plan
• Long Service Vouchers 
• Refer a Friend Scheme (£1000 per referral if successful)
• Sick Pay 
• Cycle to Work Scheme
• Sponsorship for training where applicable for career development
• bhsf RISE – our Health and Wellbeing hub with 24/7 access to GP’s and Counsellors
• Blue Light Card - discounts online and in-store
• iChoose – Employee saving scheme with great discounts including phone contracts 

What does the role involve?

As a Dialysis Assistant you will be working under the supervision of a Registered Nurse and as part of a multi-disciplinary team. You will: 

• Look after individual patients, preparing dialysis equipment for treatment, monitoring vital signs and assessing, cleaning and redressing catheter sites as required. 
• Liaise with patients, their relatives and other visitors to the clinic. 
• Ensure that equipment is kept clean and supplies are well-stocked, safely stored and used efficiently.
• Keep documentation up-to-date.
• Administer medication when required.

This is a part time role of 23 hours a week.  Current days are working various shifts between 6.30am to 6.15pm Monday/Wednesday/Friday and 6.30am to 12.30pm Tuesday/Thursday/Saturday.

Who is Fresenius Medical Care?

We are the leading provider of dialysis services to the NHS, operating 52 partnership dialysis units that together provide regular dialysis treatment to over 3,800 NHS patients in the UK.  We are part of a global company treating over 344,000 patients worldwide across over 4,000 clinics. 

We also operate 44 production sites on all continents to provide dialysis products such as dialysis machines, dialysers and related disposables.  1 in every 2 of all dialysis machines used around the globe are manufactured by Fresenius Medical Care and we are the 3rd largest medical devices company in the world.

For more information please visit Fresenius Medical Care’s provider website: www.nephrocare.co.uk

We are a growing and ambitious company who invests in talent and creates an environment where you can grow too.  Come on our journey with us, see your skills develop and be rewarded for the exceptional care you give!

Dialysis Assistant posts will be subject to an enhanced DBS Disclosure

Fresenius Medical Care is an equal opportunities employer