Total 875 Customer Service job vacancies in US CA Beverly Hills - 325 N Maple Drive

Responsibilities:

The primary role is to provide leadership to the Application Delivery and Support teams covering non-retail applications in Singapore, which include New/ enhancement of Business Services/Application Capability, Applications Project/Enhancement Delivery and Applications BAU Support.

• Strategy and Planning

• To form strategic partnership with Business Unit stakeholders and design innovative, optimal IT solutions for projects.

• To engage and provide consultation to Senior Leadership Team and Business Unit stakeholders on IS strategies and solutions so as to make sound decisions on technological investment

• Work with the respective business stakeholders on application strategy and roadmap

• Be a valued contributor to the entire IT portfolio beyond non retail applications as part of the senior IT leadership team in Singapore.

• Business Performance and Management

• To Deliver and Support IT systems and applications within our organization that meet the needs of the business while adhering to security best-practices, compliance and regulatory requirements.

• Accountable for end-to-end delivery of all Non retail projects and to ensure that projects are run within budget and schedule and to manage project risks effectively.

• To ensure timely support on business applications to meet service level agreements

• To plan and manage budget and expenses in-line with overall procurement guidelines, and to ensure alignment to business objectives

• To continuously assess the security risks of non retail application assets in terms of security threats by continuously applying patches and hardening for vulnerability

• Prepare the various management reporting as required

• Be the backup to the Retail Applications delivery & support counterpart.

• To collaborate effectively with Regional Group Technology (GT) teams, outsourced partners and suppliers to deliver high-valued services to Business Stakeholders

• People Management

• Provide Leadership and Oversight management of the non-retail applications teams.

• To manage talents effectively and to develop a team of highly motivated and skilled Banking application professionals with high performance work culture and embracing industry best practices

• To ensure effective and efficient utilisation of non-retail resources and operate the team in a cost-effective manner

• To manage relationship with Technology Services (Infrastructure) teams so as to deliver best of class IT services to Business Unit stakeholders

• Champion the corporate culture and values through both practising and communicating.

• Regulatory and Industry Compliance

• To ensure all applications in the non-retail portfolio adhere to regulatory requirements including TRMG, MASGO, FSM-N05, FSM-N06, MAS 634

• To ensure industry best practices are adopted such as industry CIS hardening baselines, AWS Best practices.

• To maintain and ensure all SOP are aligned and up to date and all line 2 and line 3 requirements are fulfilled ie the CAR (Compliance, Audit, Risk) dimension is kept clean.

Requirements:

• Degree or Diploma in information technology, Management, banking & finance.
• Possess at least 15 years in IT Applications space preferably majority in Banking context.
• Minimum 10 years of Information System (IS) management experience with strong universal banking and technology domain
• Proven track record in delivering complex and innovative digital IT projects
• Highly knowledgeable and experienced in financial services application delivery lifecycle, technology for digital/innovative business solutions, problem solving skills and ability to manage senior stakeholders.
• Certificate/Training on Problem solving methodology & Project Management qualifications such as PMP / & Application/Infrastructure support service frameworks like ITIL/COBIT / Agile Methodology, TOGAF
• Public Cloud skills and credentials in particular AWS is an advantage

Job Summary

Purpose of job:

• Execution of support for casework under guidance of social worker for home visits to work with clients and caregivers after diagnosis of dementia.
• Support basic intervention tasks identified by social workers.
• Engagement of clients with dementia with meaningful activities such as cognitive stimulation or structured activities.
• Monitoring of client’s conditions and progress.
• Provide service linkage for client and caregivers.
• Provide admin, operational and logistic support for clients, programme, outreach and group work.

Key Responsibility Areas

• Passion to work with individuals/elderly diagnosed with early stage dementia and their caregivers.
• Basic befriending and emotional support for elderly.
• Carry out meaningful activities in engagement process.
• Support seniors and caregivers during service duration.
• Perform basic screening tools in health and mental health for seniors and caregivers.
• Support outreach, service linkage and referrals.
• Ensure proper documentation of case notes, assessment, records.

Requirements

Experience:

• Some experience in working with elderly clients and caregivers in the community setting
• Relevant working experience in healthcare or social service sector.
• Able to co-facilitate group work

Qualifications:

Professional Cert/Nitec/Diploma

Competencies

Must Have Competencies:

• Care assistance – Level 1
• Intervention Implementation – Level 1
• Social Service Programme Implementation – Level 1
• Group Work Intervention – Level 2

Good to Have Competencies:

• Client Supervision – Level 1
• Conflict Management – Level 2
• Social Service Programme Evaluation – Level 1
• Support Service to Seniors – Level 2
• Stakeholder Management – Level 1

Critical Core Skills:

• Communication – Intermediate
• Collaboration – Basic
• Customer Orientation – Intermediate
• Problem Solving - Basic

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)

Please send your resume and expected salary to hr@filos.sg

Only shortlisted candidates will be contacted for interview.

Working location: Bedok MRT

Working hours: Monday to Friday (9am to 5pm) | Saturday (9am to 2pm) - 5.5 days work week

Job Responsibilities:

• Assist in providing customer service face to face & back end call centre.
• Monitor service quality to ensure standards for customer experience and service.
• Respond promptly to customer inquiries and feedback, coordinating with internal stakeholders.
• Streamline processes to optimize efficiency and provide professional service via email and in-person.
• Conduct calls and resolve complex issues to ensure customer satisfaction. (Training provided)
• Achieve and maintain a handling time of under 15 minutes for customer inquiries while managing expectations and performing under pressure.

Job Requirements:

• Service oriented, preferbly with call centre background
• Comfortable with speaking to many people
• Minimum O Level
• Singaporeans only

If you are keen to explore this career opportunity, kindly send a copy of your resume to rrsl@rapidrecruitmentasia.com or simply click the button to APPLY NOW!

We regret that only shortlisted applicants will be notified.

Rapid Recruitment Asia Pte Ltd (16C8261)

Loh Yi Zhen - R1106592

EA License No: 16C8261

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, APAC Equity Derivative Middle Office Support - Hybrid (Internal Job Title: Securities & Derivatives Analyst 1 – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Process securities transactions, provide analytic input for traders and aid in review of derivative products
• Perform trade verifications to ensure accuracy of booking requests
• Identify and resolve securities and derivative settlement issues, and make process improvement recommendations to leadership
• Analyze moderately complex reports to satisfy management requirements, aid in control activities, and contribute to the launch of product services
• Monitor and suggest solutions to errors to minimize risk to the bank, through an intermediate knowledge of procedural requirements
• Escalate transaction processing issues to the appropriate department and collaborate on a solution
• Design and analyze moderately complex reports, in coordination with standards set by direct leadership

As a successful candidate, you’d ideally have the following skills and exposure:

• 1-3 years of experience in a related Middle Office role
• Relevant Degree or equivalent industry experience preferred
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Responsibilities:

The IRMD Threat Intelligence Centre is to ensure that key activities in furnishing MUFG with actionable intelligence by identifying, analysing, and tracking potential cyber threats that could impact the bank.

Threat Intelligence Centre Functions

• Lead and oversee the Threat intelligence Centre.
• Strategize and influence Cybersecurity roadmap and architecture blueprint.
• Provide and present cybersecurity executive summary to the stake holders.
• Review and advise the team on Threat Intelligence matters.
• Ensure the timeliness of service offering.
• Lead collection of information for different level of cyber threat intelligence, ranging from strategic, tactical to operational.
• Review the analysis of information collected to produce actionable intelligence.
• Utilise internal and OSINT tools to research threat, vulnerabilities, and intelligence on various threat actors relevant to MUFG.
• Lead and review the process of managing and finetuning threat intelligence sources to fit the bank’s operating environment.
• Lead and review the development and maintenance threat actor and TTP knowledge base.
• Create comprehensive reports about current threat landscape and trends of interest to MUFG.
• Develop, maintain, and enhance threat intelligence processes, procedure, and services.
• Support the incident response function with relevant intelligence during incident response.
• Support and participate in threat hunting activities.
• Strengthen security measures by proactively identifying security weaknesses and implementing adjustments.
• Provide insights and influence the cybersecurity roadmap of MUFG.
• Guide, advise the team on threat intelligence procedures.
• Continuously keep up to date with emerging threat trends within the cybersecurity landscape.
• Engage and collaborate with the Global Intelligence team to standardize and uplift Threat intelligence standards for MUFG.

People:

• Act as a role model to team members and adhere to all company policies / guidelines.
• Responsible for assisting team lead to manage (objective setting & performance management) for direct reporting.

Job Requirements:

• Min 8 years of experience in cyber threat intelligence analysis, including the ability to identify, assess, and respond to various cyber threats.
• Possess security certifications such as SANS GCTI, CISSP or any Cyber security specialty.
• Experience in cyber security technologies (TIPS, SIEM, SOAR, EDR)
• Bachelor’s degree in computer science, Cybersecurity, or related field.
• Experience CTI framework like Mitre ATT&CK, Cyber kill chain and Diamond model.
• Good understanding of CTI framework like Mitre ATT&CK, Cyber kill chain and Diamond model.
• Strong analytical skills and the ability to envision solutions to complex security problems.
• Proficiency in cybersecurity technologies and threat intelligence platforms.
• Extensive understanding of internet security issues and threat landscape.
• Strong knowledge of threat hunting, forensics, and incident response processes is an added advantage.
• Experience with various cybersecurity tools and network monitoring systems.
• Strong written and verbal communication skills.
• Ability to work in a high-pressure environment

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067101

Esco Lifesciences Group provides enabling technologies, products and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in over 20 countries, 8 manufacturing and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1300 employees worldwide.

Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products and talent across the world, with global operations spanning the US, Europe and Asia.

SERVICE ENGINEER

Main Duties

The ideal candidate will be involved with equipment installation, after-sales services such as calibration, certification and preventive maintenance, and service documentation and reports. Candidate must have strong interpersonal skills, independent, and able to work under pressure in a fast-paced environment.

Responsibilities:

· Field service support for Esco products

· Handle all breakdown calls in the earliest response time

· Ensure high level of customer satisfaction and effectively manage customer expectations

· Prepare field service reports and related documentation.

· Monitors repairs and maintenance activities to ensure operational efficiency and to target required hours for machine repair

· Responsible for decisions when to instigate the escalation process in order to resolve a customer concern/issue.

· Perform troubleshooting, commissioning, certification of units promoted

· Provides effective teamwork, building a strong relationship with customer contacts

· Carry out hands-on training for field service organizations internationally when needed

The Ideal Candidate Would Possess:

· Diploma or Degree in Engineering

· With at least one (1) year working experience in equipment repair and troubleshooting

· Good command of spoken and written English

· Good analytical and problem-solving skills

· Willing to travel locally and abroad

• Assist the day-to-day customer - services & admin activities of the centre such as: Coordinating and facilitating classes for the centre/s.
• Centre operations
• Handle walk-ins and telephone enquiries
• Provide course consultation to prospective customers
• Handle and resolve feedback and complaints
• Liaise with customers & teachers pertaining to parents’ feedbacks / students' progress
• Handle admin duties such as: daily collections, preparation of materials for classes
• Data-entry and maintaining Student Management System & CRM
• Process and administer new student’s enrolment

Requirements

• At least 1 - 2 year(s) of working experience in the related field is required for this position.
• Effective planning & able to multi-tasks.
• Good interpersonal skills
• Effectively bilingual (English & Chinese speaking required to handle and resolve feedbacks from English & Chinese speaking customers and also to converse with Chinese speaking teachers pertaining to parents’ feedbacks / students' progress.)
• Proficient in MS office applications
• Able to work from Wednesday to Friday (1pm to 7pm) and Saturday (9am to 7pm) in line with centre's operating hours.

We look forward to talking to you. APPLY today!

Hello there! Thanks for clicking on us!

Are you tired of your old job and getting stale due to the repetitive caseloads? Are you looking to bring your skillset and knowledge to the next level? Do you feel underpaid at your current job and is looking for a more competitive package? Or are you just getting out of vet school and looking to embark on your exciting vet journey?

At Advanced Vetcare, we do understand all the challenges of being a vet tech here in our sunny island. We do believe in change, and we always strive to improve in our quality of care for the patients while achieving good work-life balance and fair remuneration for our staff. Currently, we are looking to hire vets at our centrally located Balestier branch. This is our newly opened branch, and we are looking to expand our Balestier vet team. Our main branch is located in Bedok which is a 24h emergency practice.

So what is it like working at AVC c ?

At this branch we have a good first opinion caseloads and general health checks which is the best place to build up good rapport with clients. At the Balestier branch, despite having a higher caseload for first opinion patients, we do occasionally get referral cases. Also, we see a variety of species which can range from dogs and cats to small furries and birds as well. On a monthly basis, we do organize clinical rounds to benefit both vets and nurses to continue brushing up our knowledge and to grow as a clinic to provide high standards of care.

Finally, these are all the fancy toys that our practice do own:

1. 16-slice CT Scanner

2. Digital X-ray

3. Ultrasound

4. Fluoroscopy

5. Endoscopy

6. Dental machines and dental radiographs

7. Surgical suites and instruments for most soft tissue and orthopaedic surgeries

8. ChemotherapyHello there! Thanks for clicking on us!

Are you tired of your old job and getting stale due to the repetitive caseloads? Are you looking to bring your skillset and knowledge to the next level? Do you feel underpaid at your current job and is looking for a more competitive package? Or are you just getting out of vet school and looking to embark on your exciting vet journey?

At Advanced Vetcare, we do understand all the challenges of being a vet tech here in our sunny island. We do believe in change, and we always strive to improve in our quality of care for the patients while achieving good work-life balance and fair remuneration for our staff. Currently, we are looking to hire vet technicians at our centrally located Balestier branch. This is our newly opened branch, and we are looking to expand our Balestier vet team. Our main branch is located in Bedok which is a 24h emergency practice.

So what is it like working at AVC ?

At this branch we have a good first opinion caseloads and general health checks which is the best place to build up good rapport with clients. At the Balestier branch, despite having a higher caseload for first opinion patients, we do occasionally get referral cases. Also, we see a variety of species which can range from dogs and cats to small furries and birds as well. On a monthly basis, we do organize clinical rounds to benefit both vets and nurses to continue brushing up our knowledge and to grow as a clinic to provide high standards of care.

Benefits of working at AVC ?

Aside from the interesting caseloads, our friendly boss and surgeon has a Membership in Small Animal Surgery. He has a high surgical caseload that covers most soft tissue, oncology and orthopaedic cases. This is the perfect opportunity to impart some of his skills as he loves inspiring young minds. On top of that, internal referral to our 24h branch is fairly straightforward, and you will be able to easily track the progress of your patient between the branch. Also, this can be a good opportunity to progress towards the emergency branch if you would like to challenge yourself further (subjected to approval). We are a firm believer that continual education is fundamental, and we do financially provide for CE programs that you have chosen to participate in. Lastly, we are introducing an induction program for new vets joining our team, to allow your transition into working with us as smooth and comfortable as possible.

• Support DD(Pre-Ops) in the project management of new sites for Senior Care Centres (SCC) and Active Ageing Centres (AAC).
• Attend meetings with regards to tender process for construction of sites.
• Liaise with MOH, AIC, Facilities Management Department and various stakeholders for the setting up of new SCCs and/or AACs.
• Coordinate meetings with stakeholders and provide secretariat support.
• Work with various stakeholders to determine budget and timeline for each new centre to be constructed.
• Engage colleagues from Senior Care Division (Day care, Rehabilitation and Active Ageing Leads) to procure furniture and fittings for new sites.
• Ensure the project abide within the timeline of the setting up of the new centres in accordance to Gantt Chart.
• Coordinate with MOH on the licensing of the new centres.
• Any other duties required by the Reporting Officer.

Job Requirements and Qualifications:

• Bachelor’s degree from an accredited University.
• Minimum 2 years of working experience in setting up of new Senior Care or Active Ageing Centres.
• Meticulous and possess facility management and interior design skills.
• Good communication and interpersonal skills

Please send your resume to pcfhr@pcf.org.sg indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

PlayFACTO School is dedicated to being the learning partner of choice through our academic-focused, student-centric programmes rooted in the space of positive education to ensure that every child flourishes. We are constantly seeking like-minded individuals who believe in our mantle and possess the strength of character and burning passion to groom the next generation of leaders.

Start your rewarding career with us!

Roles and Responsibility (Student Care Teacher) :

• Provide emotional support, conflict resolution, and positive reinforcement.
• Execute PlayFACTO character development programs and engaging activities to students.
• Supervision primary school children (primary 1 to 6) to ensure completion of daily homework
• Ensure safety and timely transfer of children from school to student centre
• Regular liaison with parents and guardians regarding children’s progress and behaviour
• Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
• Any other ad-hoc duties as delegated by Centre Head

Requirements (Student Care Teacher) :

• Minimum requirement of a Diploma
• Prior working experience in a relevant role, preferably at the primary level, is an advantage
• Demonstrates exceptional work ethics and maintains high integrity.
• Displays a positive attitude when encountering challenges.
• Passion for working with children and fostering their love for the learning process

If you are a dedicated, enthusiastic individual seeking an opportunity to ignite learners' minds and embark on an exciting career, we would love to hear from you! We look forward to welcoming you to our PlayFACTO School family!

Please apply and include in your resume your educational and working background, details of your last work experience and 1 referee.

Only short-listed candidates will be notified for interview.

Job Scope

• Manage day to day (Air freight & Sea freight) sales enquiries via phone, email
• Preparation of quotations and conducting close follow-up relevant to Sales matter
• Manage weekly, monthly data and reports
• Process debit / credit notes for smooth payment
• Provide supportive communication with customers and coordinate with worldwide colleagues
• Reaching to meet monthly target Key Performance Indicators (KPIs) revenue goals
• Work alongside with Outdoor Sales Team to develop Sales business opportunities
• Excellent oral communication and best approach customer service qualities when interacting with consumers

Job Requirements

• Written and oral communication in English
• Candidate maintaining a growth mindset and optimistic attitude
• Organized, meticulous and sense of urgency
• Effective communication and Interpersonal skills
• Exposure to customer service/ or sales support role is a plus
• Ability to cope independently and in a team player environment
• Candidates with no experience are welcome to apply
• General knowledge on excel format if any