Total 1,685 Customer Service job vacancies in Southend-On-Sea, Essex, SS1 1AB

Registered Care Home Manager
Location: E4, East London
Salary: £45,500 per annum + benefits
Job Type: Permanent, Full-Time (Monday to Friday, 08:00 - 17:00)

Our client, a reputable care provider, is seeking an experienced and dynamic Registered Care Home Manager to manage a residential care home in E4, East London, offering specialist care for the elderly and individuals living with dementia. This is an exciting opportunity for a dedicated and compassionate professional to lead a team and deliver high-quality care in a home registered for 36 service users.

The home has had a 'Good' CQC rating. As Manager you will be directly involved in the day-to-day running of the floor and office of the service so that the unit meets the requirements of the Health and Social Care Act and associated regulations.

Key Responsibilities:
As the Registered Care Home Manager, you will oversee the day-to-day operations of the care home, ensuring the service meets the highest standards of care and complies with all regulatory requirements.

Ensuring Safety:

• Protect service users from avoidable harm and abuse.
• Manage risks associated with mobility, behaviour, and hygiene.
• Ensure timely assistance and care to service users.
• Oversee medication administration and accurate record-keeping.
• Complete safety checks, including fire and health & safety measures.
• Manage the DoLS process, including authorizations and mental capacity assessments.

Promoting Effectiveness:

• Assess and monitor nutritional needs and access to healthcare services.
• Provide mentoring and supervision to care staff, ensuring they have the skills needed for their roles.
• Organize access to healthcare services and provide ongoing support.

Fostering a Caring Environment:

• Ensure service users and their families are involved in decisions about their care.
• Promote dignity and respect, building positive relationships between care staff and service users.

Responsiveness to Service Users:

• Regularly assess and update care plans to meet changing needs.
• Actively listen to service users' concerns and experiences to drive improvement.
• Ensure care is personalized and responsive to individual needs.

Leadership and Management:

• Lead regular staff and service user meetings, ensuring all feedback is actioned.
• Foster a positive, open culture within the home.
• Manage staff recruitment and training, ensuring a well-supported and motivated care team.

Candidate Requirements:

• Qualifications: NVQ Level 5, RMA, RMN, or QCF (completed or enrolled).
• Experience: Proven track record as a registered manager or deputy manager within a residential care setting, preferably specializing in elderly and dementia care.
• Knowledge: Strong understanding of CQC regulations and health & social care standards.
• Skills: Excellent leadership, communication, and organizational skills with the ability to manage both operational and administrative aspects of the home.

Benefits:

• Annual performance-related bonus
• CQC "Good" or "Outstanding" rating bonus
• £250 referral bonus for each successful candidate referred
• Assistance with public transport and accommodation costs (subject to eligibility)
• 28 days paid holiday
• Cycle to Work scheme
• Pension contributions via NEST

How to Apply:
If you are a dedicated care professional looking for a rewarding leadership role in a well-established care home, we would love to hear from you. Apply today to join our client's team and make a real difference in the lives of the elderly and those living with dementia.

Job Title: Residential Family Support Worker
Location: Harlow
Salary: £11.50 - £13.00 per hour
Job Type: Full-time (40 hours per week)
Schedule: 12-hour shifts, including weekends and bank holidays

About the Role: Our client, an independent Family Assessment Centre, is seeking a dedicated Residential Family Support Worker to join their team in Harlow. This role involves providing safety, support, and guidance to families undergoing parenting assessments, ensuring they meet the targets outlined in their placement plans. You will play a key role in observing and recording parental interactions while working closely with a multidisciplinary team to help families reach their full potential.

Key Responsibilities:

• Support parents and children in a residential setting, encouraging positive behaviours and key life skills.
• Collaborate with social workers, healthcare professionals, and legal services to assist families in meeting their goals.
• Monitor and record parental interactions, providing feedback to the Lead Assessment Social Worker.
• Safeguard children at all times within the family centre.
• Facilitate contact between families and their children, as well as assist families with appointments.
• Conduct parenting sessions and promote positive behaviour management strategies.
• Maintain accurate, up-to-date records on family progress.
• Work shifts as part of a 24-hour shift pattern, including weekends and bank holidays.
• Undertake any other duties, including domestic tasks such as cooking and cleaning, to assist in the day-to-day functioning of the centre.

Requirements:

• Resilience and motivation, with a calm and adaptable approach.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a team.
• IT literacy and the ability to follow instructions.
• Flexibility to work shifts, including weekends and holidays.
• Level 3 Diploma in Health and Social Care is desirable but not essential (willingness to work towards this qualification is required).
• Experience working with vulnerable children and adults is desirable but not essential (full training provided).
• Must hold business insurance on your car and be willing to transport families as needed.
• A valid DBS (preferred).

Benefits:

• Company pension
• Full training provided
• Opportunity to make a meaningful difference in the lives of families

How to Apply:
If you're passionate about supporting families and making a real difference in their lives, we'd love to hear from you! Please submit your application today to take the next step in your career.
Note: Candidates must be able to reliably commute to Harlow or plan to relocate before starting work.

Your new role
Southend-on-Sea City Council are looking for a permanent Social Worker to provide professional and comprehensive casework to a caseload of children and young people within the busy Family Support & Protection Team.This position will be mostly working from home, but you do need to be able to get to the city to complete assessments and join your team on site.

*This position attracts the added incentive of a one-off payment of £7,500, after you have been employed in this post for 3 years and 1 day.

You are required to provide professional and comprehensive casework to a caseload (average of 17 -20) of children and young people within the long-term children's social work teams. You will be developing and maintaining relationships with children and families who require longer-term social work intervention, including those subject to child protection plans, complex child in need, PLO/Pre Proceedings and, if required, within the court arena.

You need to provide an efficient and cost-effective service to children, young people and their families, ensuring that the needs of the children and their parents/carers are professionally assessed. Investigate, evaluate and analyse information on cases, demonstrating clarity of assessment, reliability of information, evidence conclusions and realistic action plans.

The quality of practice will be supported by regular supervision; training opportunities, tools and resources are readily available to assist in the day-to-day work.

Nowhere else will you gain as much experience on the job, making us a sought-after place to work. If you are passionate, dedicated to making a change and ready for a challenge - you could be the candidate we are looking for.

What you'll need to succeed
To be successful in this position you must have a recognised Social Work qualification and be registered with Social Work England and have completed your ASYE.

You need to have previous experience of working within Children's Frontline services and have knowledge of child protection, looked after children and associated child in need social work practice is essential, along with knowledge of methods of social work intervention.Knowledge of relevant legislation, regulations, guidance & policy issues.

What you'll get in return
When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working, and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Service Care Solutions are currently recruiting for a Substance Misuse Nurse, you must deliver high standards of Nursing care for the treatment and support of Substance dependency. You must also be able to provide high-quality clinical assessments and treatment to Substance dependants clients in a residential setting, working in a multi-disciplinary team.

Our client's vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

Key role and responsibilities for a Substance Misuse Nurse

• Support for Drug and Alcohol users with complex needs as part of a 12 step programme
• Liaise with other professionals and members of the wider multidisciplinary treatment team
• Provide interventions
• Promote Health and Well-Being of client and maintain a safe, caring therapeutic environment
• Undertake initial health assessment on admission to include Mental Health and Substance Misuse history

Minimum requirements for a Substance Misuse Nurse

• Nurse Qualification - RMN with UK Registration
• Ability to work with the 12 Step Programme (Recovery Model)
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

What we offer for a Substance Misuse Nurse

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Substance Misuse Nurse role please send us your CV by clicking 'apply now'!

Recovery Practitioner

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Practitioner. As a Recovery Practitioner you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Key role and responsibilities for a Recovery Practitioner;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Practitioner;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Practitioner;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Practitioner role please send us your CV by clicking 'apply now!'

CareTech is a person-centred Care Company, which provides quality of care to adults nationwide.

Our vision is a world where there is equal opportunity for individuals to live independently and make their own decisions.

We refer to this as Extraordinary Days, Every Day

*£500 Recommend a Friend Bonus

Key Skills

Experience in a Caring environment preferred, but not essential
Able to work days, evenings, weekends and Bank Holidays
Good communication skills, allowing you to engage & interact with our Service Users
Ability to keep calm under pressure
Confidence to work alone and also be part of a team (family)
Passionate about making a positive difference to someone else’s life
Good written skills

Company Values

Friendly, passionate and caring nature
Positive, pleasant and approachable
Empowering others to develop and live fulfilling lives
Person Centred, allowing our Service Users to explore & utilise their own strengths
Innovative, by using or showing new methods and ideas

Rewards & Benefits

*£500Recommend A Friend Bonus
*Blue Badge Discount Card
Up to 28 Days Holiday
Full induction programme to Care Certificate Standards
Dedicated learning & development programmes
We provide free training to achieve qualification in Social Care
Access to a wide range of free online courses for all staff on a variety of topics for self-development of your career
Free DBS Check
Stakeholder Pension
Free Employee Assistance Programme
Annual Employee Awards Evening
Employee Recognition Schemes
Career progression within the company
CareTech Foundation – Opportunity to apply for family and friend’s grants

What we do!

We are a well-established, nationwide healthcare provider. Our homes are Specialist Mental Health Services and established, offering adults person-centred care. We carefully develop and adapt homes to meet the varying needs of adults with mental health needs. The services are carefully located within thriving communities, offering a variety of educational, recreational and social activities.

We provide a positive impact on the service experience of people with mental health difficulties who may be experiencing emotional distress. This primarily involves support using a person-centred approach. Our Support Workers measure outcomes specifically to an individual’s needs and evidence using our person-centred outcome-measuring tool.

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.

If you have not heard from us within 14 days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

*T&C’s paid following the successful completion of a 6-month probation period

Stoke on Trent - Waking Night Support Worker [SYS-13437]

SEN Support Assistants Needed Near St Leonard's-On-Sea

Are you an enthusiastic and creative individual who connects easily with SEN and mixed ability learners?

Do you excel at thinking on your feet and adapting to the unique needs of each learner?

Would you like to join a supportive and friendly team that is always there to assist you?

We are seeking a dedicated SEN Support Assistant for various temporary positions within a network of specialist schools in or around St Leonard's-On-Sea. The role involves providing support to primary and secondary learners on a one-to-one basis, in small groups, and through interventions. Starting in September, both part-time and full-time hours are available. Our schools foster a strong community spirit where every child is valued. Candidates must have prior experience as a Teaching Assistant, Learning Support Assistant, or in a similar role within educational or care settings. The schools cater to mixed ability and SEN students, with around 70+ pupils per site. They offer a broad and balanced curriculum with attainment levels above the national average. This is a fantastic opportunity not to be missed.

Interview Date: Within the next 2 weeks. Don't wait-apply now!

Benefits:

• Flexible work hours with excellent pay rates
• Each day is unique and engaging
• On-site parking available
• Free meals provided on site
• Opportunities for permanent positions and free training

Requirements:

• Flexibility, resilience, and a positive approach to supporting learners
• Experience in school, nursery, care, or educational settings
• Eligibility to work in the UK

This is a wonderful opportunity for a fun and friendly Learning Support Assistant, offering plenty of prospects. Don't hesitate-apply today! For more information, please contact Paul Hirchfield at 01293 527416

SEND Support Staff Required near Bexhill to support students achieve at a fantastic SEND School. If this could be you, please read on...

Location: Inspirational SEND School near Bexhill
Position Type: Full-Time
Salary: Competitive, Dependent on Experience

About The Setting:
This SEND School, located near the beautiful coastal town of Bexhill, is dedicated to providing exceptional education and support to children with special educational needs. The team of dedicated professionals strives to create a nurturing and inclusive environment where every child can thrive and reach their full potential.

Job Description:
We are seeking compassionate and enthusiastic Support Staff (TAs) to join a passionate and dedicated team. The successful candidates will work closely with teachers and other staff to support the educational and developmental needs of the students.

Key Responsibilities:

• Assist in the implementation of Individual Education Plans (IEPs) for students with special educational needs.
• Support students in the classroom, ensuring they have access to the curriculum and are able to engage in learning activities.
• Work one-on-one with students to provide targeted support and interventions.
• Help with classroom management and organisation, ensuring a safe and positive learning environment.
• Assist with personal care needs of students, if necessary.
• Participate in school activities and events, fostering a sense of community and inclusion.
• Communicate effectively with teachers, parents, and other staff members to ensure the best outcomes for students.

Requirements:

• Previous experience working with children with special educational needs is highly desirable.
• A patient, understanding, and empathetic approach to working with students.
• Strong communication and teamwork skills.
• Ability to drive is essential, as some travel to and from the school or related activities may be required.
• Relevant qualifications or certifications in education or childcare are preferred but not essential.
• Commitment to ongoing professional development and learning.

Benefits:

• Competitive salary based on experience.
• Professional development opportunities.
• Supportive and collaborative working environment.
• Opportunity to make a meaningful difference in the lives of children with special educational needs.

How to Apply:
If you are passionate about supporting the education and development of children with special needs and meet the requirements above, we would love to hear from you. Please apply now or call 01293 527416 and ask for Paul.

Join this school and help create a brighter future for the students!

Randstad is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Support Worker (Female) Witham - £11.47 ph

Typical Shifts pattern Include: Early, Late, Weekends, Nights and Bank Holiday shifts

(e.g. 7am -2.30pm, 2.30pm-10pm, 10pm-7am)

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Female Support Workers with a passion for enhancing the quality of life of the people we support.
As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Witham is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities such as Swimming, going to cinemas, going for meals out or river walks.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010