Total 581 Customer Service job vacancies in Slough, Berkshire, SL3 8BY

Bluebird Care are proud to be rated outstanding by the CQC. A rating that was awarded to us due to the way we care for both our staff and our customers.

While Bluebird Care is a national home care provider, our office is a locally owned family business, run separately to other branches.

What we do:

We're committed to keeping elderly and vulnerable people living in the comfort of their own homes, as an alternative to residential care. This means you do need to drive and have your own vehicle to work for us.

While many companies only pay care assistants for contact time, we believe you should be paid for every minute you work, so we pay for both travel time and mileage.

On average, travel time equates to 10% of your working time. Put simply, working for a company that doesn't pay travel time means you'll be unpaid for 10% of every working day.

Responsibilities of a care assistant:

- Personal care duties
- Administering medication
- Manual handling, using equipment where required
- Promoting customer health and wellbeing
- Companionship and help with activities/appointments
- Plan, prepare and cook nutritious meals
- Shopping and domestic tasks around the home
- Working every other weekend, or one day every weekend

To become a care assistant, you need:

- Full and valid UK driving licence
- Access to a car/vehicle
- Right to work in the UK (unfortunately we cannot provide sponsorship)
- No experience as full training is provided
- Excellent level of English
- To be aged 18+

In addition to a secure and stable career, we offer:

- £12.48-£14p/hr (based on experience)
- PAID travel time (£11.46 p/hr)
- PAID mileage
- Enhanced bank holiday rate
- Significant investment in your career development (up to £5,000 within your first two years)
- National qualifications in health & social care
- Defined career pathway
- Full induction training and ongoing support
- Dementia training as standard
- Full-time & part-time opportunities
- Variety of shift patterns (inc. some weekend hours)
- Term-time contracts for working parents
- Refer a friend (up to £250 per person)
- Refer a customer (up to £100 per customer)
- Health cover cashback scheme (over £1,000 per year)
- Funded Blue Light Card membership
- 28 days paid holiday (pro rata)
- Length of service benefit
- Free uniform and company smartphone
- Vehicle repairs discounts
- Use of company car (if you break down)
- Contribution to DBS check

Bluebird Care are proud to be rated outstanding by the CQC. A rating that was awarded to us due to the way we care for both our staff and our customers.

While Bluebird Care is a national home care provider, our office is a locally owned family business, run separately to other branches.

What we do:

We're committed to keeping elderly and vulnerable people living in the comfort of their own homes, as an alternative to residential care.

As a live-in care assistant, you would provide an unrivalled level of care and support by living with our customer in their home for a defined period of time. You would therefore be entitled to regular breaks, both during your working days and to take time off.

While many companies only pay live-in care assistants for contact time, we also pay for your journeys to and from each customer.

Responsibilities of a live-in care assistant:

- Live in our customer's home for a defined period of time
- Personal care duties
- Administering medication
- Manual handling, using equipment where required
- Promoting customer health and wellbeing
- Companionship and help with activities/appointments
- Plan, prepare and cook nutritious meals
- Shopping and domestic tasks around the home

To become a live-in care assistant, you need:

- Right to work in the UK (unfortunately we cannot provide sponsorship)
- No experience as full training is provided
- Excellent level of English
- To be aged 18+
- A driving licence and access to a vehicle is desirable, but not essential

In addition to a secure and stable career, we offer:

- £763-£952 p/wk
- Paid percentage of travel expenses
- Enhanced bank holiday rate
- Significant investment in your career development (up to £5,000 within your first two years)
- A dedicated live-in care office team to support you
- National qualifications in health & social care
- Defined career pathway
- Full induction training and ongoing support
- Dementia training as standard
- Refer a friend (up to £250 per person)
- Refer a customer (up to £100 per customer)
- Health cover cashback scheme (over £1,000 per year)
- Funded Blue Light Card membership
- 28 days paid holiday (pro rata)
- Length of service benefit
- Company smartphone
- Vehicle repairs discounts
- Contribution to DBS check

Your new company
As one of the most experienced and largest agents in the industry, they offer the finest experiences at the most competitive rates. Their team of specialists possess an unmatched enthusiasm for the service they provide and a commitment to exceptional customer service.

Office hours are 9am to 6pm Monday to Saturdays and 10am to 6pm on Sundays. - One in three weekends worked

Your new role

• Enthusiastically quote luxury travel experiences, leaving every potential client in awe of your friendliness, knowledge, and professionalism. Highlight our unbeatable prices and exceptional service promises.
• Promptly follow up with everyone who has received a quote but hasn't booked yet, using your persuasive skills to encourage them to make a reservation.
• Clearly explain reservation terms and conditions, collect payments, and meticulously ensure all elements of the holiday (accommodation, flights, activities, etc.) are accurately booked and charged. Pay special attention to dietary and mobility needs.
• Make precise amendments to client bookings as needed and relay details to our Customer Services team.
• Address any client questions with a deep understanding of our travel products, services, features, and pricing.
• Keep yourself updated with the latest travel industry trends, benchmarks, and best practices.
• Travel to various destinations to gain firsthand knowledge of our offerings, enhancing your sales skills and performance.

What you'll need to succeed

Previous customer service experienceHave your own car and a full driving licence.

Be based in ReadingGood telephone manner and interpersonal skills are imperative while dealing with clients who are high-net-worth individuals.

You must also have problem-solving skills, be a team player, have good time-management skills.

What you'll get in return

Basic annual salary of £24,500 per annum with OTE of £27,000 plus tax-free incentives.Progression opportunities after 2 successful years with the company.
23 days holiday a year
Free on-site parking


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Description

Clinical Service Manager

Salary: Up to £45,000

Are you a compassionate and proactive Registered Mental Health Nurse (RMN) seeking an opportunity to lead and manage a multi-disciplinary team in delivering high-quality care to individuals with complex mental health conditions? If so, we have an exciting opportunity for you to join our client's team as a Clinical Services Manager. This role requires a strong clinical background, exceptional leadership skills, and a commitment to providing patient-centred care.

To be successful in this role, you will need:

• A Registered Mental Health Nurse (RMN) qualification and valid UK NMC Pin
• Extensive experience in working with individuals with complex mental health conditions.
• Proven leadership and management skills, including the ability to lead and motivate a multidisciplinary team.
• Strong understanding of clinical governance and quality improvement principles.
• Excellent communication and interpersonal skills, with the ability to build effective relationships with individuals, families, and external stakeholders.
• A commitment to promoting diversity, equality, and inclusion in all aspects of service delivery.

As a Clinical Services Manager you will get:

• Company pension scheme
• Life assurance
• Subsidised meals
• Onsite parking
• Well-being support
• Career development opportunities
• Childcare vouchers

As the Clinical Services Manager, you will be responsible for:

• Leading and managing a multi-disciplinary team of healthcare professionals to ensure the delivery of compassionate and person-centred care to individuals with complex mental health conditions.
• Overseeing the development and implementation of evidence-based care plans in alignment with best practice guidelines.
• Providing clinical guidance and support to nursing staff, including regular supervision and tailored training to promote professional development.
• Collaborating with external stakeholders, including community organizations and healthcare providers, to coordinate comprehensive care and support services for individuals with complex mental health conditions.
• Monitoring and maintaining high standards of clinical governance, ensuring compliance with regulatory requirements and professional standards.
• Contributing to the continuous improvement of services through the implementation of quality improvement initiatives and adherence to best practice guidelines.

Reference: WILL78872/DB

INDNUR

Job Description

Peripatetic Care Manager - Mental Health Services

Salary: £55,000 - £65,000

As a Peripatetic Manager you will be supporting a number of Mental Health services across the London and Berkshire area; You will be responsible for overseeing the day-to-day operations of multiple facilities and ensuring consistent high standards of care. This role presents a unique opportunity to make a significant impact on the lives of service users.

The ideal candidate will have a robust and proven managerial track record, with a minimum of 3 years of experience as a Hospital Manager. They should demonstrate a strong history of successfully overseeing hospital operations, including managing large teams, ensuring compliance with healthcare regulations, and improving patient care standards. Experience in implementing healthcare innovations, leading quality improvement initiatives, and fostering a collaborative work environment is highly desirable.

Qualifications:

• Nurse qualification (RMN or RNLD) and a valid UK NMC Pin
• Demonstrated experience in a management role within the healthcare or social care sector, with a minimum of 3 years hospital manager experience.
• Strong leadership and communication skills, with the ability to motivate and inspire others.
• In-depth knowledge of relevant regulations and best practices for the provision of care services.
• Excellent organizational and problem-solving abilities, with a focus on delivering high-quality care and support.
• Valid UK driving license, with access to a car

Responsibilities:

• Oversee the day-to-day operational management of multiple facilities, offering leadership and guidance to staff members.
• Ensure full compliance of all facilities with relevant regulations and standards, and drive necessary changes to achieve and maintain compliance.
• Collaborate with senior management to devise and execute strategic plans for continuous improvement and growth.
• Offer mentoring and support to facility managers, assisting them in achieving their professional development objectives.
• Act as a liaison between facilities and central management, fostering effective communication and sharing best practices across the organization.

Reference: WILL79944/DB

INDNUR

Job Description

Staff Nurse

Hourly Rate: £21 - £23

Day Shifts

42 hours per week

Please note that our client DOES NOT offer Tier 2 sponsorship

We are seeking a compassionate and committed Staff Nurse to join our client's day team. This position presents a great opportunity for a Staff Nurse to make a meaningful difference in residents' lives by delivering exceptional nursing care aligned with their personalised care plans. The role is located in an exceptional care home, beautifully restored to offer a country house atmosphere while ensuring a comfortable and welcoming environment.

Qualifications

• Nursing qualification (RGN or RMN) and a valid UK NMC Pin
• Ability to work with empathy, respect, and a non-judgmental approach
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced and challenging environment
• Commitment to continuous professional development and learning

Benefits:

• Paid breaks and enhanced overtimes rates
• Company sick pay
• Free meals while on shift
• Blue light card
• Pension scheme
• Free DBS check
• Paid NMC renewal fees

Responsibilities

• Provide high-quality nursing care to residents in accordance with their individual care plans
• Administer medications and treatments as prescribed by healthcare providers
• Monitor and record resident vital signs and medical information
• Collaborate with multidisciplinary teams to ensure holistic care for residents
• Maintain accurate and detailed resident records
• Support and educate residents and their families about health conditions and treatment plans

Reference: WILL79943/JG

INDNUR

Job Description

Nursery Practitioner (Level 3)

Salary: Up to £28,000

Full-Time Hours

We are looking for two enthusiastic and dedicated Level 3 Practitioners to join our client's dynamic early years team. As a Level 3 Practitioner, you will play a key role in providing high-quality care and education for young children in their nursery setting. Our client is offering a competitive salary with great progression routes. You will work 4x days a week with set shifts 7.30 - 6.30 so get to enjoy 1 day off in the week!

Qualifications

• Level 3 Early Years qualification or above
• Previous experience working in a nursery or early years setting
• Strong understanding of child development and early years curriculum
• Excellent communication skills and the ability to build positive relationships with children and families
• A passion for creating inclusive and diverse learning environments
• Paediatric First Aid qualification (desirable)

Benefits:

• Discounted childcare
• Company pension scheme
• Additional annual leave day for your birthday!
• Employee recognition scheme

Responsibilities

• Create a safe, nurturing, and stimulating environment for children to learn and grow
• Plan and implement a range of age-appropriate activities to support the development of each child
• Build strong relationships with children, families, and colleagues to provide a holistic approach to childcare
• Maintain accurate and up-to-date records of children's progress and development
• Uphold health and safety standards to ensure the well-being of all children in the setting
• Collaborate with colleagues to continuously improve the quality of care and education provided

If you are a dedicated and passionate early years professional with a commitment to promoting diversity, equality, and inclusion, we would love to hear from you.

Reference: WILL79117/EC

INDCHI

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Slough.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

This role enables vulnerable people with mental health needs to maximise independent living skills and opportunities for social inclusion as wells as manage their tenancies.

This role involves early and late shifts as well as occasional weekend and bank holidays.

For a full job description, please visit our website - jobs.lookahead.org.uk

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support individuals to manage their prescribed medication
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Carry out H&S and Fire Safety checks in individual rooms as well as communal areas of the building
Identify and report appropriately any Safeguarding concerns
Promptly report and follow up maintenance issues
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team but is able to work independently
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Takes the initiative to support colleagues if needed
Has good conflict management skills
Is capable of managing time effectively
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments

What you'll bring:

NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Practical understanding of mental health conditions and how they impact the life of those affected by them
Excellent communication skills including a good command of spoken and written English in both formal and informal contexts
Demonstrable ability to build positive professional relationships
Experience of working as part of a team
Good command of MS Office, ability to use computer and learn new systems

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

About The Role
As Receptionist you'll act as the first point of contact for all visitors and staff to the building providing an excellent first impression

You will work in the busy and ever-changing environment of the reception within our hardworking team, ensuring customer satisfaction and care amongst clients and visitors alike.



Location:Slough
Vacancy Type:Permanent Full Time
Hours Per Week:30





You will:

Receive high profile visitors who need to be dealt with efficiently, ensuring minimal delay in them meeting their host or attending their meeting

Maintain a friendly and professional service with a strong emphasis on providing the highest levels of customer care

Perform basic administration tasks

Provide information to visitors in a concise and friendly manner



As a successful Receptionist within our team you will need:

Experience of working in a similar role within a corporate environment

A professional manner with excellent customer service skills

Excellent PC skills to include Outlook, Word and Excel

Enthusiasm, flexibility and team-working skills

Active listening and empathy

Clear Communication verbal and written

Transparency and accountability

Hands on experience of office equipment

Multi-tasking and time management skills

Excellent organisational skills.

Quick thinking, able to adapt quickly, and make decisions with a professional manner.

SIA licence desirable

Key holding



About The Company
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.

About The Role
As Receptionist you'll act as the first point of contact for all visitors and staff to the building providing an excellent first impression

You will work in the busy and ever-changing environment of the reception within our hardworking team, ensuring customer satisfaction and care amongst clients and visitors alike.



Location:Slough
Vacancy Type:Permanent Full Time
Hours Per Week:30





You will:

Receive high profile visitors who need to be dealt with efficiently, ensuring minimal delay in them meeting their host or attending their meeting

Maintain a friendly and professional service with a strong emphasis on providing the highest levels of customer care

Perform basic administration tasks

Provide information to visitors in a concise and friendly manner



As a successful Receptionist within our team you will need:

Experience of working in a similar role within a corporate environment

A professional manner with excellent customer service skills

Excellent PC skills to include Outlook, Word and Excel

Enthusiasm, flexibility and team-working skills

Active listening and empathy

Clear Communication verbal and written

Transparency and accountability

Hands on experience of office equipment

Multi-tasking and time management skills

Excellent organisational skills.

Quick thinking, able to adapt quickly, and make decisions with a professional manner.




SIA licence desirable

Key holding









About The Company
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.

Brighter Futures for Children


About us
Brighter Futures for Children (BFfC) is a not-for-profit company, owned by, but independent of, Reading Borough Council. As BFfC’s Independent Fostering Agency (IFA), we are very much part of the Reading Family. Our staff enjoy many of the same benefits as Council employees, including membership of the Local Government Pension Scheme and continuous service.



We are closely integrated with BFfC’s Children’s Social Care services and also work closely with partners in the local community and key organisations including Reading Borough Council, policy, public health and voluntary groups. We are members of the SESLIP (South-East Sector Led Improvement Programme) which is a DfE initiative aimed at improving the recruitment and retention of foster carers by local authorities. We also work closely with our local Foster Carers’ Association to hear the voice of Foster Carers, and this is central to shaping our service delivery.



Our main aim is to provide local foster placements for Reading Children Looked After, who need to live apart from their families, that protect and enhance the lives of these children, enabling them to lead happy, healthy and successful lives with dedicated Foster Carers.



About the Team/role

We are seeking to develop our IFA service in line with the changing expectations of the courts around permanence through fostering being a suitable long-term care option of Children Looked After, and the need to increase our in-house fostering resource and to reduce the numbers of children being placed away from the Reading area. 2024 will be an exciting time to join our IFA service and help us to shape its future development.



Joining our IFA will give you the opportunity to have a varied case load covering different aspects of carer recruitment and retention. This will include assisting with the preparation, assessment, supervision, support and ongoing training of Foster Carers. You will also contribute to the matching process and assist with placing children with Foster Carers, in accordance with the Agency’s ethos and guidelines. In addition, as part of our social work team you will help us to provide a level of out of hours support to our carers, on a rota basis, during the evening and at weekends, in order to assist them to maintain high standards of care for all children who are placed with them (an extra allowance is paid for this).


Job responsibilities:

To support the ongoing development of our IFA fostering service.
To assist with the recruitment of Foster Carers and support shared retention activities.
To actively participate in the recruitment, preparation and assessment of prospective Foster Carers.
To provide and deliver professional support and supervision to BFfC’s IFA’s foster carers in line with regulatory requirements, whilst always promoting the safe care and development of the looked after children/young people who are placed in their care.
To develop and maintain positive working relationships with children, their families and other professionals.
To keep up to date with contemporary issues in children’s social work / fostering, including legislation and evidence-based practice, and to attend relevant training and development opportunities.
To at all times comply with the Fostering Service Regulations, National Minimum Standards for Fostering and any other relevant legislation, policy and procedures.
To maintain accurate and timely case recording.
When working with foster carers and vulnerable looked after children/young people, to recognise safeguarding concerns, risk assess and monitor identified risks. Where necessary to escalate any safeguarding concerns in a timely manner and plan mitigating actions, complying with any child protection, and safeguarding requirements.



Essential Qualification/Experience:



Social Work Qualification – Diploma in Social Worker, BA or equivalent.
Social Work England (SWE) registration.
Able to understand and apply knowledge of the legal, social, economic, and ecological context of social work practice.
A good understanding of the range of issues relevant to fostering services, including relevant fostering legislation and standards.
Reasonable computer literacy, including the ability and confidence to use email, to access the internet, and to use basic IT systems to maintain electronic records.
A good understanding of safeguarding policies, in particular:
The role of the LADO
Handling Allegation/Standards of Care Management
Child Protection and Working Together.

Inclusion and Diversity

We want Brighter Futures for Children to be a great place to work and to ensure that our children, young people and families are represented in leadership roles and positions of power. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking.




We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our children, young people and families so that equalities and justice remains at the heart of everything we do.



Asking for Adjustments

Brighter Futures for Children is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions.




If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please let us know.



Closing date: 13 October 2024

Interview date: To be confirmed



We very much look forward to hearing from you!

Proud member of the Disability Confident employer scheme

Deputy Service Manager - Tilehurst £25,000 per annum.

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Deputy Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Deputy Service Manager to join us in leading our residential service in Tilehurst. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Deputy Service Managers will be responsible for managing a team of colleagues with the purpose of helping people to gain more independence in their daily lives. You could be developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing reports and generally assisting the Registered Manager in the day-to-day management of our service. You’ll never lose sight of why you choose to do this, as our Deputy Service Managers play a central role in team leadership and have a hands-on approach to care management.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Deputy Service Managers having both the right experience and the right values. This is why at this service our Deputy Service Manager should have previous experience in a care management role as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.