Total 1,058 Customer Service job vacancies in Preston, Lancashire

Clinical and Administrative Work: 1. Develop and maintain effective working relationships with all other employees and contractors at the Practice. 2. Support and uphold an open, positive and honest working culture. 3. Answer the telephone to enquiries and make outgoing calls to patients and other agencies as required. 4. Greet patients in person, working to put them at ease and giving any explanations within your competency. 5. Make and change appointments as required. 6. Use email & phone to communicate with patients and other agencies. 7. Keep the reception and waiting areas in a smart and orderly fashion. 8. Handle payments to the practice by cash and cheque 9. Keep records of financial transactions. 10. Complete insurance forms and other types patient plan forms. 11. Report all significant events, including near misses for inclusion in the practice Risk Register. 12. Practice the highest standards of confidentiality when dealing with all aspects of patient information. 13. Participate in activities required to assess compliance with CQC Fundamental Standards. 14. Participate in the maintenance of a Practice Complaints System, and in resolving complaints, and in improving service. 15. Use all equipment in accordance with published instructions and guidelines. 16. Report to the Practice Manager any faults or safety worries with equipment and the premises. 17. Opening and distribution of practice post. 18. Liaise with secondary care providers and arranging transport as necessary. 19. Dealing with repeat prescription requests. 20. Assisting patients with registrations and processing the paperwork. 21. Dealing with all incoming and outgoing patient notes. 22. Maintaining patient electronic medical records. Accessing information when required. 23. Daily preparation of Doctors rooms and other clinics. Ensuring surgeries are stocked with the necessary paperwork and forms to enable their surgeries to proceed without interruption. 24. Maintaining and encouraging adequate security measures, ensuring all clinic rooms are locked when not in use. 25. Supporting and encouraging other members of the Practice team. 26. Maintaining the Health and Safety of all staff, patients and visitors. 27. Any other duties as requested by the Doctors or management team. Employment Issues: 1. Give agreed notice of periods of absence and leave. 2. Participate in regular reviews of personal development plans and remuneration. 3. Co-operate in maintaining a staffing roster for providing adequate levels of care within the Practice. 5. Co-operate and work with other employees to ensure a seamless journey for patients through different aspects of their care. 6. Assist management with maintaining compliance with agreed standards. 7. Promote and implement all the Practice policies and procedures. 8. Co-operate in the effective resolution of team conflicts. 9. Attend practice meetings as required. 11. Undergo further training as required by the Practice 12. Keep to the dress code required by the practice, both in terms of any uniform and personal appearance and hygiene. 13. Provide information for DBS check, and inform the practice manager of any possible change to the history. Provision of Care: 1. Participate in developing the philosophy, goals and objectives for patient health care provided by the Practice. 2. Participate in the assessment of the effectiveness of patient health care provided by the Practice, such as by auditing records. 3. Inform the Provider of any reported or suspected failings in the provision of care within the Practice. 4. Participate in taking care of your own Health & Safety. 5. Ensure that Patients rights are protected. 7. Promote and participate in a high standard of care within the Practice. 8. Confidentiality: In the course of your employment you will have access to confidential information relating to the business of this unit. You are required to exercise due consideration in processing such information and you should not act in any way which might be prejudicial to the practices interests. Information, which may be included in the category which requires extra consideration, covers both access to the general business of the practice and information regarding individuals. If you are in doubt regarding the use of information in the pursuit of your duties, you should seek advice from your line manager prior to communicating any information to a third party. 9. Data Protection: The post holder will, if required to do so, obtain, process and/or use information held on computer or work processor in a fair and lawful way. Data will only be held for the specific registered purpose and data will not be disclosed to any unauthorized persons or organizations. 10. Child Protection: North Preston Medical Practice, actively promotes a safeguarding children culture within the organization in line with The Children Act 2004. As such each member of staff is expected to carry out their role and responsibility in relation to a child or children's welfare; for example, ensuring they access child protection training in accordance with their role, accessing child supervision training if they are in a clinical role working with children and being aware of who to contact and what action to take if they are concerned regarding the welfare of a child. The organization is committed to ensuring all staff are supported in respect to their safeguarding children duties.

Our LSCFT All age Learning Disability Team are looking for a new member to join our adult team!

If you are an occupational therapist passionate about improving the lives for people with Learning Disabilities, we would love to hear from you.

The team is hoping to find an Occupational Therapist who is adaptable, highly motivated, with excellent communication skills and driven about working with people with learning disabilities and complex needs. The post holder will work as part of a multi-disciplinary team, providing Occupational Therapy assessments, evidence based interventions and support individuals with learning disabilities and their families and carers.

The Occupational Therapy team works within locality teams across the Lancashire and South Cumbria area and team working with our MDTs is really important to us! The role includes agile and office based working and Lancashire and South Cumbria Foundation Trust offers flexible working opportunities to support staff well-being.

The Occupational Therapy provision will cover across Lancashire and South Cumbria.



To provide Occupational Therapy assessment and interventions with an aim to support, maintainand/or restore occupational functioning. As an Occupational Therapist, you will consider the wholeperson and the demands of her/his occupations in the areas of self-care, productivity and leisure.(adapted from Creek 2003). You will support individuals to engage in meaningful and purposefuloccupationsthrough activity analysis.

Main duties of the job

Assess the individuals occupational performance in their environment(s)

Support individuals and their families/carers to engage and participate in everyday activities.

Supporting engagement in activities of daily living, leisure activities and productivity.

Develop focused care plans, ensuring regular reviews to monitor progress and adapt individualised care plans as necessary.

To deliver evidenced based Occupational Therapy interventions.

To support delivery of workshops and therapeutic groups within the local communities

The post holder will work as a member of the Multi-disciplinary Team ensuring that high quality individualised care is delivered which ensures safety and a commitment to promoting wellbeing and maximising independence.

Contribute to multi-disciplinary formulations and advise on evidence based, interventions to promote the emotional health and wellbeing of individuals affected by changes to their mental health.

Coordinate treatment planning & interventions, reviews and case closure planning

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.



For more information please visit our website via Lancashire & South Cumbria NHS FT.

Please see attached the job description and person specification for more information about this role.


This advert closes on Thursday 31 Oct 2024

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• GCSE English and Maths or equivalent e.g. Adult Literacy/Numeracy at level 2.
• Experience of Clerical/administrative/reception/financial work.
• Effective use of ICT packages.
• Knowledge of particular subject / technical area.
• The ability to relate well to pupils and adults.

What the school offers its staff

The Valley Leadership Academy is a secondary school for 11 to 16year olds in Bacup. We joined Star Academies in 2019 and, like all Star schools, we have a leadership specialism.

We are a rapidly improving school with high ambitions and expectations for all of our pupils. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Are you looking for a new role in financial services? Do you want a career and not just a job as a Customer Service Advisor? If so, we are the company that wants you.

Benefits:

Basic salary for the customer service advisor of £28k plus an annual bonus scheme | Comprehensive training and induction| Access to Professional Development and Qualifications, e.g. CeMAP & CeRER | Employee Recognition Scheme | 23 days holidays, rising with service + bank holidays | Pension scheme | Simply Health cashback scheme | Life Assurance | Charity social events

Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. Our mission is simple: To be the UK's leading later life lending company.

The beginning of the Equity Release journey starts in our Customer Engagement team, where customers have the opportunity to discuss products available to them and with the customer service advisor to book an appointment with an Independent Financial Adviser. We are very fortunate that we have thousands of customers ready to engage with us online and over the telephone.

Our Customer Service Advisor team offer a complete service to new and existing customers, taking inbound calls to ensure our proposition is promoted effectively. The team is proactive, making outbound calls in response to customer enquiries, qualifying referrals and booking appointments for Advisers as well as responding to enquiries from customers.

Role and Responsibilities:

• Positive engagement with customers through inbound and outbound calls.

• Establish customer need and qualify opportunities

• Discuss services available and progress into appointments with Advisers.

• Remaining compliant and ensuring call quality metrics are achieved

Desired Skills:

• Excellent direct customer engagement via telephone.

• Financial services or similar regulated working environment

• Experience and ability to handle complex queries

• A track record of exceeding targets, achieving and above average performance would be an advantage

• Most of all we look for people who display and work around the core values of our business:

Ambitious - to break ground to help our customers enjoy a better retirement.
Supportive - relationships are key to everything we do.
Personal - going above and beyond to offer exceptional service.
Integrity - honest, true and transparent in all of our relationships.
Responsive - whatever the challenge we'll deliver the right result.
Expert - experts in our field, our thirst for knowledge never stops

Work the following hours; 9am - 5:30pm (Monday to Friday) with one late shift per week 11:30am - 8pm , one Saturday per month 9am - 5pm with day in lieu the following Friday.

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

Job Title: Primary Teacher

Location: Belmont Primary School, Rossendale

Salary: £30,000 per annum

Hours: 37.5 hours per week;

Contract: Fixed Term - 12 Months Maternity Cover, Term Time Only

UK applicants only. This role does not offer sponsorship.

As part of our continued growth, we now have a fantastic opportunity for a Primary Teacher to join our close-knit team at Belmont Primary School located in Rossendale.

About the role

This is a great opportunity for a Teacher who wants to spend less time on paperwork and more time developing creative learning opportunities for pupils with varied and complex needs. Your work will be challenging and rewarding in equal measure and you will be working in a school where we maintain a strong safeguarding culture, where pupils are listened to, respected and involved in as many decisions as possible.

When it comes to looking after our pupils, we never settle for second best. We are looking for a Primary Teacher experienced in teaching a range of subjects and who shares our vision to build incredible futures by empowering vulnerable young people in the UK to be happy and to make their way in the world.

Whilst previous experience of working in an SEN/ASC environment would be desirable, excellent teaching skills and the right motivation, personal qualities and levels of resilience are just as important.

Educated to degree level and/or of Qualified Teacher Status, you will be calm, engaging, resilient, and have an innovative style of teaching, motivated by helping every pupil to reach their potential

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Qualifications required

Degree
Teaching qualification/QTS
About us

Belmont Primary School is an Independent School which offers boys aged between 5 – 11 years who have Social and Emotional Mental Health (SEMH) challenged and additional complex behaviours to access a tailored education that suits their needs.

We have a dedicated staff team who provide outstanding education and we understand that a lot of our students have been excluded from mainstream education and often have a very negative attitude toward school. As a team, we take an interest in their lives and help to nurture their learning.

Belmont Primary School is rated Ofsted GOOD and is situated in the picturesque Pennine Lancashire, Rossendale and is within commutable distance of Rawtenstall, Bury, Burnley and surrounding areas.

Acorn Education is the UK’s leading independent provider of specialist education and residential care for vulnerable pupils and young people. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

Why join Acorn Education?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for an Integrated Substance Misuse Service Senior Manager to join HMP Preston, a Category B male prison in Preston city centre. This is a brand new role, created due to growth, and will be leading the Integrated Substance Misuse Service Team (ISMS) as we roll out our new One Team approach across the service. The service offers a broad and diverse range of treatments to patients suffering from a range of substance misuse issues. Hours This is a full time role, working 37.5 hours per week, Monday to Friday. Shifts are 08:00 - 16:00 / 09:00 - 17:00. Salary This is a full time role, and the salary is £49,848 - £55,996, depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

We have an exciting opportunity for 2 Caseworkers to join the Children & Young People team in Lancashire, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Preston.

As a Caseworker you will be:

• Effectively manage a caseload of self-referrals or referred service users.
• Ensure each victim receives an individually appropriate tailored support and information service.
• Undertake risk and needs assessments to address the specific needs of the client.
• Provide information and advocacy.
• Identify barriers to individuals accessing our services and determine solutions.
• To work alongside a team of staff to reflect the diverse community and the needs of victims.
• Develop and maintain effective working relationships and promote effective communication between staff and stakeholders.
• Maintain accurate and confidential case records.

You will need:

• Understanding of the impact of crime on victims.
• Effective verbal and written communication.
• Proven track record of successfully delivering services.
• Using generic IT applications competently.
• Understanding of practical application of equal opportunities and diversity and inclusivity.
• Ability to balance competing needs and priorities.
• Ability to work independently and as part of a team.
• Maintain professional boundaries.
• Knowledge and understanding of the requirement for confidentiality and safe working practices, maintaining records in accordance with the Data Protection Act.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Service Care Solutions is working alongside a highly regarded law firm, based in Lancashire, which needs an experienced Personal Injury Lawyer to join their team and handle key litigation. This position offers excellent growth opportunities with a direct path to Head of Department for the right candidate.

This role pays a competitive salary of £35,000 to £40,000 per annum with an excellent bonus structure.

Key Responsibilities of the Personal Injury Lawyer role:

• Managing a broad portfolio of personal injury cases, including road traffic accidents, workplace injuries, public liability, and clinical negligence
• Conducting thorough investigations and gathering evidence to build strong cases
• Liaising with clients, experts, and insurers to negotiate settlements
• Attending court hearings and mediations as required

Requirements:

• Qualified Solicitor, Legal Executive, or experienced paralegal with a strong background in personal injury law
• Proven track record of managing personal injury claims, including litigated cases
• Excellent communication and negotiation skills
• Ability to work autonomously and manage a busy caseload effectively
• Strong attention to detail and a commitment to achieving the best outcomes for clients

Benefits included with the Personal Injury Lawyer position:

• A supportive and collaborative working environment
• Opportunities for career progression within a growing firm
• Competitive salary and benefits package
• Ongoing professional development and training

If this Personal Injury Lawyer role sounds like an opportunity of interest for you or someone you know, please feel free to reach out to Hugh Barnes on 01772208969 , or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Finance Assistant
Accountancy Service
Lytham St Annes
Monday to Friday 09:00-17:00 (37.5 Hours per week)
Permanent Role
£23,450pa+ Dependent on Experience

Key Responsibilities

• Inputting Sales Ledger, Purchase Ledger and Cash Book transactions on a timely basis to assist with the monthly production of the management accounts.
• Making payments via BACs and taking over the phone card payments, carried out by following procedures to ensure compliance and mitigate risk to the business.
• Proactively liaising with customers and suppliers to ensure ledgers are accurate and issues are addressed, communicating via telephone, email, and face to face meetings
• Resolve any complaints and service issues quickly to the satisfaction of the customer ensuring that business retained, and customer loyalty is strengthened.
• Maintain strong working relationships with other teams to foster an environment that strengthens the core and continuously improves.
• Proactively challenge working practices to enable delivery of a service that is customer focused and adds value.
• Develop self and suggest improvements to the service you deliver by gaining knowledge through continued professional development provided by the company.
• Excel based calculations and monitoring of items such as agency rebates and referral awards.
• Support with Intercompany and VAT reconciliations as part of month end processes.
• Support with bank reconciliations.
• Take ownership of one set of small company accounts to develop commercial awareness and accounting rules

What Skills are required

• GCSE standard passes including Maths and English, or equivalent.
• Book- keeping and Ledger experience an advantage.
• AAT qualification an advantage.
• Experience with accounting software is an advantage
• Strong Excel skills
• Attention to detail essential
• Good communication skills
• Excellent organisational skills and the ability to manage multiple tasks and deadlines

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to help foster a caring and supportive learning environment for our young people. Your experience of pastoral care will place our learners’ welfare at the heart of the school.

The successful candidate will be a committed team player with excellent organisational and technical skills. You will have the ability to problem solve and provide excellent customer service to our community.

You will have:

• Level 3 qualification (NVQ Level 3 or A Level).
• Proven track record of securing a successful and positive culture.
• Experience of leading behaviour.
• Up to date knowledge in behaviour management including national policy, behaviour management strategies, inspection findings and statutory requirements.
• The ability to embrace, adopt and put in to practice the Trust’s approach to behaviour management.

What the school offers its staff

Highfield Leadership Academy is a state-of-the-art secondary school for 11 to 16 year olds in Blackpool. We joined Star Academies in 2016 and, like all Star schools, we have a leadership specialism.

We are a rapidly improving school with high ambitions and expectations for all of our pupils. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Learning Support Assistant - Chorley - Late October start

We are working with an alternative provision in Chorley, who are looking to secure the services of an outstanding learning support assistant. This particular role is to support the needs of students with SEN, who display challenging behaviours and can become disengaged from learning quite quickly. You must be comfortable with SEND/SEMH.

CONTRACT/POSITION DETAILS

Location: Chorley
Position: Learning Support Assistant
Type of work: Teaching Support
Start date: 28/10/2024
Contract type - Temporary
Full time
Minimum rate of pay: £90 per day
Hours 8:30 am 4pm

EXPERIENCE, TRAINING AND QUALIFICATIONS


Previous experience working of working with young people (which we can reference)
Up to date Safeguarding training issued in the last year (essential, however, training can be provided)
Up to date prevent awareness & FGM training issued in the last 3 years (essential, however, training can be provided)


TO BE ELIGIBLE FOR THIS ROLE THROUGH PROSPERO TEACHING, YOU MUST:

Hold Right to Work in the UK
Hold an enhanced child barred list DBS certificate registered with the online update service or be willing to process a new application
Provide two professional child related references
Prospero Teaching is acting as an employment business/education recruitment agency in relation to this vacancy. The successful candidate will be required to register with Prospero Teaching in order to fill this vacancy.

Prospero Teaching is able to offer the successful candidate:

Free, accredited continued professional development courses including safeguarding and behaviour management
In-house Training and Development Team

An exciting opportunity has a risen to join a new Treating Tobacco Dependency Service offering specialist support to patients admitted to our inpatients sites across LSCFT. This service is key to delivering the ambitions of the NHS long term plan to provide treatment for tobacco dependency for all patients admitted to hospital, making a significant contribution to public health and reducing health inequalities.

Tobacco addiction is a chronic relapsing disease and the single biggest cause of preventable death, disability, illness and social inequality. One in two smokers die due to their smoking. People with mental health condition have higher rates of mortality compared to the general population and smoking is the single most contributing factor to their 10-20 year reduction in life expectancy.

This post will involve working directly with patients to assess their needs related to tobacco dependency and to work with them to identify treatment and specialist support to enable them make a successful quit attempt. Support may be face to face, remote consultation or via telephone.

We are looking for team members who are motivated, organised and dynamic who are passionate about supporting care and improving lives through engaging, motivating patients to stop smoking.

This is a role is diverse and will offer the opportunity to visits sites with the LSCFT to deliver smoking cessation , deliver and training and to support the implementation of the Trust Tobacco Smoke Free Policy. This post will require strong communication skills, teamwork and flexibility to ensure the service can provide a high quality service supporting patients across a variety of sites within Lancashire and South Cumbria.

There will be an expectation to travel to a variety of sites across Lancashire and South Cumbria - a car driver is essential.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT.

Please see attached the Job Description and Person Specification for more information about this role.


This advert closes on Tuesday 29 Oct 2024

Join Our Team as a Special Educational Needs (SEN) Learning Support Assistant in Darwen

Location: Darwen, Lancashire
Salary: £11.72 - £12.78 per hour (£20,941.30 - £22,835.30 yearly) based on experience
Hours: 40 hours per week - Term Time Only

Are you passionate about making a positive impact on the lives of students with diverse needs?

We're collaborating with a progressive school in Darwen dedicated to providing exceptional education and care for students aged 10 - 19, including those with Asperger's Syndrome, Autism, and other conditions. Currently, we're seeking a skilled SEN Learning Support Specialist - Level 1-2 to join this dynamic team!

As a SEN Learning Support Specialist, your primary role is to support students on their educational journey and ensure their overall well-being within a nurturing and secure environment. Your responsibilities include providing care support as needed, implementing tailored behaviour management strategies, and collaborating with teachers to deliver engaging educational activities that cater to diverse learning needs. Building strong relationships with students is key to fostering a safe and enjoyable learning environment.

Key Responsibilities:

• Participate in planning and evaluating learning activities.
• Provide constructive feedback on student progress.
• Assist in monitoring and reporting student progress in accordance with school policies.
• Support positive behaviour and adapt responses to changes in student behaviour.
• Promote holistic development and British values within the curriculum.

In SEN environments, tasks may vary, requiring flexibility and a willingness to assist as needed.

Skills and Qualifications:

Preferred qualifications include experience in SEN settings, a valid UK driving license, and Level 2 or higher qualification in Support Work for Teaching and Learning.

Applicants should hold a minimum of GCSE Maths and English Level 2/C or above and demonstrate understanding of safeguarding principles and child protection procedures. Knowledge or experience working with SEN or SEMH/ASD is advantageous. The school prioritise candidates who prioritise the individual needs of each child and demonstrate creativity and positivity in their approach.

What We Offer:

• Comprehensive training and ongoing support
• Life assurance and pension benefits
• Health cash back plan
• Car lease and bike to work schemes
• Perk box membership
• Free on-site parking

Successful candidates will undergo pre-employment safeguarding checks, including an enhanced DBS check.

Interested in Joining Them?

If you are interested in this opportunity and would like to hear more, please apply now, and someone will get straight back to you, alternatively call Paul Hirchfield on 01293 527416 for more information.

Special Educational Needs (SEN) Learning Support Assistant Needed in Darwen, Lancashire

Location: Darwen, Lancashire
Salary: £11.72 - £12.78 per hour (£20,941.30 - £22,835.30 actual salary), based on experience
Hours: 40 hours per week - Term Time Only

About the School

Nestled in the scenic woodlands of Darwen, this innovative educational institution caters to students aged 10-19 with complex needs, including Asperger's Syndrome, Autism, and other related conditions. Rated 'Good,' the school is now looking for a dedicated SEN LSAs to join their passionate team.

The Position

In this role, you will be integral to the educational and emotional support of the students, ensuring they achieve their highest potential in a nurturing and secure environment. Responsibilities include occasional care support and positive behaviour management, with a focus on individualised approaches for each student.

You will build supportive relationships with the pupils, creating a welcoming and stimulating learning environment. Promoting independence, personal growth, and maintaining high behavioural standards are key. Assisting the class teacher, you will help deliver engaging and challenging educational activities tailored to each student's needs, aiming for comprehensive development.

Key Responsibilities:

• Participate in planning and assessing learning activities.
• Provide constructive feedback on student progress.
• Assist in monitoring, assessing, and reporting on pupils' progress in line with school policies.
• Support positive behaviour and adapt responses to any changes or escalations.
• Promote spiritual, moral, social, and cultural development and British values within the PSHE curriculum.
• Enhance pupils' cognitive, social, emotional, behavioural, physical development, and spiritual well-being through a holistic Day Curriculum.
• Flexibility and willingness to assist in various tasks as needed in the dynamic SEN environment.

Qualifications and Skills:

• Experience working with SEN in either a professional or voluntary capacity.
• Full UK driving license and access to a personal vehicle (essential for student carpooling on a rota basis).
• Recognised Level 2 or higher qualification in Support work for Teaching and Learning in Schools (desirable).
• GCSE Maths and English Level 2/C or above (essential).
• Knowledge of Safeguarding principles and Child Protection procedures.
• Experience with SEN or SEMH/ASD students.
• A student-focused approach, treating each child as an individual.
• Creativity and positivity in meeting students' unique needs.

What We Offer:

• Comprehensive training and ongoing support.
• Life assurance and pension plans.
• Health cash back plan.
• Car lease scheme.
• Bike to work scheme.
• Perk box.
• Free parking.

Successful candidates will undergo pre-employment safeguarding checks, including an enhanced DBS check. This role is exempt from the Rehabilitation of Offenders Act 1974, allowing the Academy Group to request disclosure of all convictions and cautions (including those that are spent unless protected under DBS filtering rules) to ensure suitability for working with children.

If you are passionate about supporting children with complex needs and want to be part of a committed team, we encourage you to apply. Join us in making a difference - Apply NOW!

Bonus: £2500 based on Ofsted rating of Outstanding for each home.
Annual Leave: 36 days annual leave (Inc bank holidays)
Additional Benefits:
• A deputy manager who works the same hours and shares on call responsibility
• Pension
• Statutory sick and maternity pay
• Food Provided
• Long Service Awards
• Christmas bonus / Christmas meal
• Full autonomy of staffing
• Full autonomy of referrals

About our service:
Outbound Care is a family run business, we have predominantly based in the North-West, but due to continued success are now expanding into the North-East as we have proven track record with Ofsted of “Outstanding” and “Good” gradings.
We are seeking to appoint a manager to oversee this home which is registered with Ofsted.

The home is for two young children, which is fun, vibrant and comprises of a passionate driven staff team.

We are ideally looking for home manager who have held registration with Ofsted and have a proven track record of effectively running a children’s home. Although we will consider candidates with experience of deputising children’s homes looking to make the next step in their residential childcare career.


If you feel this could be a new start for yourself, message or email me at hr@outboundcare.co.uk

JOB PURPOSE AND ROLE
To deliver the maximum quality of care in our Children’s Homes, within Outbound Care’s model of an integrated therapeutic approach. To ensure that a therapeutic / Nurturing environment is developed in accordance with the Company’s core values. To ensure efficient and effective service delivery with a view to supporting the positive development of the staff, service and organisation and improved outcomes for every young person. To ensure the management of the home meets and exceeds the requirements of the Quality Standards for Children’s Homes and attains consistently ‘good’ and ‘outstanding’ Ofsted gradings.

Key Duties and Responsibilities

• Actively safeguard and promote the welfare of the children and young people in our care.
• Promote a safe, structured and nurturing environment and address any unsafe practices, conditions or concerns.
• Maintain high standards of childcare and be flexible in adapting to meet young people’s needs.
• Ensure all staff practice is in line with care and placement plans, taking into account the views of the young person.
• Ensure that young people’s needs, development and progress are assessed and recorded.
• Ensure that the young people are encouraged and supported to make decisions about their lives and influence the way the home is run.
• Take responsibility for the implementation, monitoring and review of the practices and systems in the home.
• Oversee the overall running of the home and ensure that it complies with and exceeds Ofsted standards.
• Ensure the operation of the home meets and exceeds the requirements of the Quality Standards for Children’s Homes and adheres to the company’s policies and procedures.
• Ensure adequate staffing levels and allocate duties consistent with conditions of employment.
• Induct, supervise and appraise staff within an agreed framework, and ensure regular staff meetings occur.
• Develop the skills and potential of the staff team, including identifying relevant training needs.
• Assist with the recruitment, selection and appointment of care staff in line with safer recruitment guidelines.
• Be aware of health and safety regulations and be responsible for their enforcement within the home.
• Develop and maintain professional working relationships with local authorities, external agencies, children and families.
• Work in line with the ‘Statement of Purpose’ of the service, and input into the strategic planning for the development of the home.
• Always promote anti-discriminatory practice at all times.
• To adhere to budgets and apply control over all financial matters pertaining to the operation of the home.

Other Requirements
• Undertake all relevant training as and when required.
• To act as on call manager and when rostered for the home.
• Cover shifts in an emergency when no staff are available.

General Statement
The above duties and responsibilities do not include or define all tasks that may be required by the post holder. The Company reserves the right to vary duties and responsibilities at any time providing they do not change the general character of the duties or the level of responsibility entailed.

Equal Opportunities
The company supports Equal Opportunities in employment and opposes all forms of unlawful discrimination on grounds such as colour, race, nationality, ethnic or national origin, sex, marital status, disability, sexual orientation, religion or belief and age.