Total 183 Customer Service job vacancies in PR2 7AB

Dementia Support Worker

£13.33 per hour

An NVQ level 2 (or above) certificate in Health and Social Care is essential for this role along with 6 months minimum experience within a Dementia setting.

Introduction to the role

Are you an individual that has previous care experience within a dementia setting? Do you have a NVQ Level 2 or Level 3 qualification in Health and Social Care? We are seeking experienced individuals who have the above, and can demonstrate a positive nature and a passion for person-led care. Our ambition is to change the way people with dementia are supported and the role of Dementia Support Worker is vital to our success.

As a Dementia Support Worker you will help us to ensure that people are treated with respect and dignity, and your approach is empathetic, compassionate, and focused on ensuring that their life is the best it can be, through promoting the strengths and abilities of each person.

In specially designed communities, you will engage with individuals living with Dementia, ensuring you understand their needs, encourage, assist, and support people to participate in appropriate leisure activities and activities of daily living, normalising life as much as possible with joy and happiness. This role does involve aspects of personal care and you may support individuals who show signs of being distressed. With support from the team, you will receive tailor made dementia training to enhance your skills and the lives of people living with dementia.



Benefits:

Competitive Hourly Rate
Excellent training and progression opportunities, from day one, with career pathways to enable you to grow and develop.
Access to Blue Light Discount Card.
Recognition schemes, such as ‘Making a Difference’ and recognising our dedicated staff team.
Access to our 24/7 Employee Support Hub offering confidential support on personal and professional issues.
Access to company supported pension scheme.
Orchard Care Homes

We are the proud winners of the 2023 LaingBuisson award for Excellence in Large Residential Care. Ashlea Lodge Care Home is a modern and welcoming dementia-friendly home situated just a short drive from Sunderland city centre. With Orchard Care Homes, your professional development is actively encouraged, you will receive plenty of training to support your growth.

Dementia Support Worker

£13.33 per hour

An NVQ level 2 (or above) certificate in Health and Social Care is essential for this role along with 6 months minimum experience within a Dementia setting.

Introduction to the role

Are you an individual that has previous care experience within a dementia setting? Do you have a NVQ Level 2 or Level 3 qualification in Health and Social Care? We are seeking experienced individuals who have the above, and can demonstrate a positive nature and a passion for person-led care. Our ambition is to change the way people with dementia are supported and the role of Dementia Support Worker is vital to our success.

As a Dementia Support Worker you will help us to ensure that people are treated with respect and dignity, and your approach is empathetic, compassionate, and focused on ensuring that their life is the best it can be, through promoting the strengths and abilities of each person.

In specially designed communities, you will engage with individuals living with Dementia, ensuring you understand their needs, encourage, assist, and support people to participate in appropriate leisure activities and activities of daily living, normalising life as much as possible with joy and happiness. This role does involve aspects of personal care and you may support individuals who show signs of being distressed. With support from the team, you will receive tailor made dementia training to enhance your skills and the lives of people living with dementia.



Benefits:

Competitive Hourly Rate
Excellent training and progression opportunities, from day one, with career pathways to enable you to grow and develop.
Access to Blue Light Discount Card.
Recognition schemes, such as ‘Making a Difference’ and recognising our dedicated staff team.
Access to our 24/7 Employee Support Hub offering confidential support on personal and professional issues.
Access to company supported pension scheme.
Orchard Care Homes

We are the proud winners of the 2023 LaingBuisson award for Excellence in Large Residential Care. Ashlea Lodge Care Home is a modern and welcoming dementia-friendly home situated just a short drive from Sunderland city centre. With Orchard Care Homes, your professional development is actively encouraged, you will receive plenty of training to support your growth.

Customer Service Advisor
Bristol
Temporary Ongoing, Full time 40 Hours per Week, Mon-Fri (no evenings or weekends)
£11.50 - £11.75 per hour

Our client, a leading paint manufacturer, have an excellent opportunity for a Customer Service Representative to join their team in Bristol.

This role provides support to the Customers, with primary accountability for ensuring the accurate and efficient processing of orders to our customers within the agreed service levels. Working in an internal sales administration small team dealing with order processing, shipping, invoicing, returns / collections, claims and credits. Update pricing on SAP. This is a busy role with training and development opportunities.

The successful candidate will have customer service experience. You will have outstanding communication skills and the ability to work well under pressure along with IT skills and ability to prioritise your own workload.

Please note this is not a hybrid or remote role, it is based at the client site daily

If you feel like this could be the role for you, click apply now!

Clinical and Administrative Work: 1. Develop and maintain effective working relationships with all other employees and contractors at the Practice. 2. Support and uphold an open, positive and honest working culture. 3. Answer the telephone to enquiries and make outgoing calls to patients and other agencies as required. 4. Greet patients in person, working to put them at ease and giving any explanations within your competency. 5. Make and change appointments as required. 6. Use email & phone to communicate with patients and other agencies. 7. Keep the reception and waiting areas in a smart and orderly fashion. 8. Handle payments to the practice by cash and cheque 9. Keep records of financial transactions. 10. Complete insurance forms and other types patient plan forms. 11. Report all significant events, including near misses for inclusion in the practice Risk Register. 12. Practice the highest standards of confidentiality when dealing with all aspects of patient information. 13. Participate in activities required to assess compliance with CQC Fundamental Standards. 14. Participate in the maintenance of a Practice Complaints System, and in resolving complaints, and in improving service. 15. Use all equipment in accordance with published instructions and guidelines. 16. Report to the Practice Manager any faults or safety worries with equipment and the premises. 17. Opening and distribution of practice post. 18. Liaise with secondary care providers and arranging transport as necessary. 19. Dealing with repeat prescription requests. 20. Assisting patients with registrations and processing the paperwork. 21. Dealing with all incoming and outgoing patient notes. 22. Maintaining patient electronic medical records. Accessing information when required. 23. Daily preparation of Doctors rooms and other clinics. Ensuring surgeries are stocked with the necessary paperwork and forms to enable their surgeries to proceed without interruption. 24. Maintaining and encouraging adequate security measures, ensuring all clinic rooms are locked when not in use. 25. Supporting and encouraging other members of the Practice team. 26. Maintaining the Health and Safety of all staff, patients and visitors. 27. Any other duties as requested by the Doctors or management team. Employment Issues: 1. Give agreed notice of periods of absence and leave. 2. Participate in regular reviews of personal development plans and remuneration. 3. Co-operate in maintaining a staffing roster for providing adequate levels of care within the Practice. 5. Co-operate and work with other employees to ensure a seamless journey for patients through different aspects of their care. 6. Assist management with maintaining compliance with agreed standards. 7. Promote and implement all the Practice policies and procedures. 8. Co-operate in the effective resolution of team conflicts. 9. Attend practice meetings as required. 11. Undergo further training as required by the Practice 12. Keep to the dress code required by the practice, both in terms of any uniform and personal appearance and hygiene. 13. Provide information for DBS check, and inform the practice manager of any possible change to the history. Provision of Care: 1. Participate in developing the philosophy, goals and objectives for patient health care provided by the Practice. 2. Participate in the assessment of the effectiveness of patient health care provided by the Practice, such as by auditing records. 3. Inform the Provider of any reported or suspected failings in the provision of care within the Practice. 4. Participate in taking care of your own Health & Safety. 5. Ensure that Patients rights are protected. 7. Promote and participate in a high standard of care within the Practice. 8. Confidentiality: In the course of your employment you will have access to confidential information relating to the business of this unit. You are required to exercise due consideration in processing such information and you should not act in any way which might be prejudicial to the practices interests. Information, which may be included in the category which requires extra consideration, covers both access to the general business of the practice and information regarding individuals. If you are in doubt regarding the use of information in the pursuit of your duties, you should seek advice from your line manager prior to communicating any information to a third party. 9. Data Protection: The post holder will, if required to do so, obtain, process and/or use information held on computer or work processor in a fair and lawful way. Data will only be held for the specific registered purpose and data will not be disclosed to any unauthorized persons or organizations. 10. Child Protection: North Preston Medical Practice, actively promotes a safeguarding children culture within the organization in line with The Children Act 2004. As such each member of staff is expected to carry out their role and responsibility in relation to a child or children's welfare; for example, ensuring they access child protection training in accordance with their role, accessing child supervision training if they are in a clinical role working with children and being aware of who to contact and what action to take if they are concerned regarding the welfare of a child. The organization is committed to ensuring all staff are supported in respect to their safeguarding children duties.

Would you like a rewarding job in care, making a difference to someone’s life? Are you a caring and compassionate person? We need you to Join our quality care company! You will be paid £13.38 per hour after training completed (provided during recruitment) Hours required = 22 hours per week. Position We are recruiting for a Care Support Assistant to support a young boy with various complex health needs in the Preston area. This post involves 2 waking night shifts. Benefits include; Good Rate of Pay Paid annual leave Pension scheme entitlement Full training provided Confidential employee helpline Opportunity to gain qualification in Health and Social Care Blue Light membership for exclusive discounts with 15,000 brand partners Refer a friend scheme Career progression Online employee portal Early Access Pay Your Life Your Way are committed to conducting a Safer Recruitment Process to protect the people we support. Please be aware that all our vacancies are subject to pre-employment checks e.g. DBS and references. A good standard of spoken and written English is required for this role. Please contact Recruitment for further info and simply quote the job reference (0072) via telephone :- 01606 331 217

Responsible for ensuring the recovery environment is maintained and cleaned in accordance with Trust policies and meeting departmental and infection control standards. They will assist the qualified staff by undertaking a range of support duties, working under the direction and supervision of the recovery practitioner in charge. Participates in departmental HCIA audits and ensures that the service requirements for maintaining a clean environment are met and cleaning schedules completed. Please see Job Description and Specification for more information on the role

You will demonstrate excellent organisational and communication skills by being the point of contact for day to day enquiries, referring where necessary to more senior staff. Organising incoming and outgoing correspondence, dealing with routine telephone enquiries as appropriate and referring to appropriate person as necessary. Coordinate and liaise with Clinical Colleagues and all other staff wherever necessary. Downloading / Typing of clinic letters or other correspondence produced by Clinical Colleagues. Provide cover/support for the medical secretaries during annual leave, absence etc.

Duties to include but not be limited to: Demonstrate an approachable, courteous, efficient appointment service to all Health Care Professions, patients, carers and relatives. Actively contribute towards service development. Maintain good communication skills when dealing with colleagues, patients, relatives, carers and other health care professions, utilising a variety of communication methods including verbal and electronic. Constructively managing barriers to effective communication. Use initiative to resolve conflicts in a mutually agreeable way, escalating to management where necessary. Maintain confidentiality at all times as required by legislation and Trust Policy. Actively participate in the PDPR process, undertake learning and development opportunities as identified. Demonstrate own duties to new starters and agency staff. Rotate within the Outpatient reception teams to ensure that a multi skilled work force is maintained Provide an efficient and courteous outpatient appointment booking service. Provide flexible cover for colleagues as required to ensure the provision of an efficient reception service. Play an active role in Team Meetings and audits as required. Ensure any changes to patient demographic details are updated immediately on QCPR. Maintain the integrity of data/information using agreed procedure. Maintain a high standard of patient care Deal with any problems/queries in a consistent and timely manner, ensuring that all relevant information is provided to assist in a quick resolution to any problem. Escalate any major issues to the reception admin manager if appropriate. Support change to working practices to improve the Quality of service provided. Act in ways that are consistent with legislation, policies and Procedures, for maintaining own and others health, safety and security. Report all accidents and incidents, as per Trust Policy. Assist in the maintenance of a healthy, safe and secure working environment.

Duties and Responsibilities (including but not limited to): To create and organise patient packs. Reception duties on a rostered basis to be covered in a polite and professional manner Admit and process patient attendance within the associated clinics To ensure a referral letter is available within the Health Record folder for new patients attending an outpatient appointment. To add and amend administrative information (e. g updating the patients demographic details) regarding patients both on the HISS system and within Health Record folder ensuring both the accuracy and completeness of the information required. To correct in good time any errors discovered to the satisfaction of the Directorate Support Manager. Update the Hospital Information System to reflect the correct patient details Ensure that all duties allocated are completed in a timely and satisfactory manner Offer general support to the wider Gastro team, including the Booking Office Liaise with, and work in harmony with, other areas of the Trust to promote patient experience To be an integral member of their assigned team. To adhere to the Medical Records Procedures. Answering the phone, taking messages and acting upon the messages for both out patient and day case attendances Constantly review admin processes and consider ways in which to improve them Comply with the job description statement The post holder must comply with all relevant policies, procedures and training requirements To undertake any other ad-hoc activities as directed. Please read the Job Description & Person Specification before applying for this post. THIS IS A BVH MANAGED ROLE BASED AT ROYAL PRESTON HOSPITAL.

Please see attached the job description and person specification for more information about this role.

We are looking for a Bank Support Worker to join our team and provide a person centred, needs led service to adults with a learning and/or physical disability at both Blue Cedars and Tall Oaks, Farnborough, Hampshire.

As a Bank Support Worker will be required to assist with all activities of daily living and support the residents to participate in a range of activities within the home and community. We use a person-centred approach focusing on supporting people to make their own choices, follow their own interests and gain independence. We empower people to choose how they want to live their life.

THE ROLE OF A BANK SUPPORT WORKER

o To effectively work with your colleagues to promote the health, independence, choice respect, dignity, rights, safety and welfare of the residents at all times.
o To act in a professional manner at all times.
o To support the Home Manager and Senior Support Workers in the smooth running of the home.
o To work as part of a team with all your colleagues.
o To complete all daily, weekly and monthly records and documentation as required.


ABOUT THE SERVICES

Tall Oaks and Blue Cedars are in close proximity of each other in Farnborough and therefore this role would require bank support at either home.

Tall Oaks and Blue Cedars both provide residential support and accommodation for up to six adults with learning disabilities, physical disabilities, profound and multiple learning disabilities (PMLD), autism, sensory impairments and complex needs.

Staff at both services have shown proven effectiveness in contributing to the quality of life of the residents, whilst maintaining a comfortable and friendly environment.

If you have got the passion to make someone's life better, we can give you all the skills and development opportunities you need to build a great career.

WHAT WE CAN OFFER YOU:

o Paid breaks.
o Training.
o Free access to Counselling.
o Access to High Street and online discount schemes.

A Vacancy at Lancashire & South Cumbria NHS Foundation Trust.


Specialty Doctor – General Adult Psychiatry, Royal Preston Hospital (10PA)

We are seeking to recruit a substantive Specialty Doctor in General Adult Psychiatry to work in the Acute Care Pathway in Central Lancashire. This post is funded to support the continuing development of our response to acute Mental Health presentations in Central Lancashire. The post has become available due to the previous post holder leaving.

The post is full time (10PA) and will be based at Royal Preston Hospital. You will be working with teams involved in the assessment and provision of care for patients presenting acutely to Mental Health Services as part of the ongoing development of our Acute Care Pathway.

There will be some flexibility to the work based on clinical need though it will include undertaking s136 assessments with Approved Mental Health Professionals, working with the Consultant, Team Leader and Clinical Practitioners from the Preston and Chorley Section 136 teams

There may be the opportunity to join the On Call rota, for which additional remuneration is available.

To be eligible to apply for this post, you must possess at least 3 year’s experience in psychiatry and be fully registered with the GMC with a licence to practice. Ideally, you will be Section 12 Approved, or eligible for approval at the time of commencing employment.

Lancashire & South Cumbria NHS Foundation Trust are proud of our fantastic SAS Development Programme, which is a great source of development for our Doctors. We have an active SAS Forum which meets on a regular basis to discuss operational and professional issues to support SAS/Specialty Doctors.

Please see the attached Job Description and Person Specification for further details about this post.


This advert closes on Monday 13 May 2024

Please see the attached Job Description and Person Specification for further details about this post.

A great new job opportunity has arisen for a committed Clinical Senior Care Assistant to work in an excellent care home based in the Preston, Lancashire area. You will be working for one of UK’s leading healthcare providers

This is a well designed, purpose built home, offering general nursing care, residential dementia care, dementia nursing care and a specialist male only dementia care service

**To be considered for this position you must hold an NVQ/QCF Level 2 in Health & Social Care**

As a Senior Care Assistant your key duties include:
• You will be tasked with managing the care team within the Home
• Ensuring that care staff are adhering to CQC guidelines whilst providing exceptional levels of care to residents
• Promote and deliver high standards of care and supervise
• Instruct less experienced staff to enable them to fully contribute to the care provided within the Home

The following skills and experience would be preferred and beneficial for the role:
• Excellent communication and written skills
• Previous experience working within an elderly care setting
• Self-motivated, resilient and well-organised
• Team player but able to work on your own initiative
• Dependable, able to work well under pressure and flexible to meet the needs of the Home
• Previous supervisory experience within a care/nursing home setting and experience of working with the elderly

The successful Senior Care Assistant will receive an excellent salary of £13.00 per hour and the annual salary is £29,744 per annum. This exciting position is a permanent full time role for 44 hours a week working on Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
• 5.6 weeks of paid annual leave
• Career development opportunities
• Excellent work environment
• Paid DBS
• Free on-site parking
• Free uniform
• Pension scheme

Reference ID: 6513
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

We are looking to welcome Support Medical Secretary’s in the Paediatrics team within the Division of Women & Children.

This is an excellent opportunity for an individual to work in a band 3 capacity, gaining experience to help shape a future career goal.

We are seeking an individual that is not only enthusiastic and forward – thinking but also, kind and caring ensuring they are putting the patients and families first throughout their journey of our service.

You will be a member of a team of support medical secretaries providing secretarial and administrative support to consultants, junior medical staff, and any other staff. You will support the efficient channelling of communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust.

This is a role which can be challenging but also rewarding as you seek to support the consultants and patients/parents/carers to provide a joined up service where our patients will feel listen to and valued.

If you would like to hear more about our amazing service's or to arrange a visit please do get in touch with our Divisional Admin Manager - Paul Styles onpaul.styles@lthtr.nhs.uk

You will provide support secretarial / administrative services to our specialist consultants and Specialty Doctors.

This may involve perusing and distributing incoming correspondence, disseminating information, composing reports and correspondence, maintaining up-to-date filing systems and continuously developing administrative practices to ensure order and efficiency within our friendly team.

We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.



Duties will include but not be limited to:
• Be the point of contact for all day to day enquires, referring where necessary to more senior staff
• Manage your own Consultant workload
• Manage the IHA patient database utilising Quadramed to book appointments accordingly
• Coordinate appointment with parents / carers always using the strictest confidentiality and updating database
• Chase progress on all issues with appropriate managers /consultants on behalf of the Directorate and when necessary to ensure that deadlines are met.
• Maintain efficient and effective administrative systems, including bringing forward appointments, being key point of contact for parents / carers, nursing teams and other clinical colleagues
• Organise the daily work of the consultants, ensuring files and papers are available and up to date, providing briefings for the day’s activities, highlighting deadlines and potential conflicts of interest
• Ensure appointment slots are managed accordingly and meet the guidelines and expectations from Safeguarding, as well as defined goalpost
• Attend meetings to take minutes and produce / distribute documentation as required
• Organise meetings as required, to include preparation of agendas and minute taking, co-ordinating follow up action as required to ensure that decisions / recommendations are implemented
• Provide secretarial and administrative support when other members of the team are absent – this includes within other areas that fall under paediatrics, including hospital sites.
• Use databases and computer packages where appropriate to initiate and maintain records and generate statistics for analytical purposes
• Provide secretarial and administrative cross cover when other members of the team are absent/agile or travel to a different site
• Open & deal with any correspondence

Click to see the full job description attached.


This advert closes on Sunday 7 Apr 2024