Total 9 Customer Service job vacancies in Nuneaton, CV11 6RW

Support Worker

Full or Part Time Contracts

Location Nuneaton

Salary £11.59 per hour

Please note CareTech are not able to offer Sponsorship

CareTech is a person-centred Care Company, which provides quality of care to adults. We enable adults with complex needs to make their own life choices, and to develop confidence and independence to live, learn, thrive and engage, building a better future.

We refer to this as Extraordinary Days, Every Day.

*£500 Recommend A Friend Bonus

Our service, supports people with autism, learning disabilities, mental health illness and neurological conditions up and down the UK. We want people to live as independently as possible and to continue to offer that outstanding level of support we need people like you to join us and help to improve the lives of our service users. You will be responsible for enriching people’s lives, enjoy having a positive impact on their wellbeing and take pride in knowing you are a part of something bigger.

Key Skills

Experience in a Caring environment preferred
Able to work days, evenings, weekends and Bank Holidays
Good communication skills, allowing you to engage & interact with our Service Users
Ability to keep calm under pressure
Confidence to work alone and also be part of a team (family)
Passionate about making a difference to someone else life
Good written skills

Company Values

Friendly
Positive
Empowering
Person Centred
Innovative

Rewards & Benefits

*£500 Recommend A Friend Bonus
Up to 28 Days Holiday
Full induction programme to Care Certificate Standards
Free DBS Check
Stakeholder Pension
Free Employee Assistance Programme
Annual Employee Awards Evening
Employee Recognition Schemes
Career progression within the company
CareTech Foundation – Opportunity to apply for family and friend’s grants

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.

You may be aware of new regulations, which require that anyone entering a CQC-regulated care home in England to be fully vaccinated subject to certain exemptions. In line with CQC regulations, we will ask for confirmation of your vaccination.

The Health & Social Care Act 2008 (Regulated Activities) (Amendment) (Coronavirus) Regulations 2021 were made on 22nd July and come into force on 11th November 2021.

If you have not heard from us within 14 days please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

*T&C’s paid following the successful completion of a 6-month probation period

Nuneaton - Support Worker [SYS-12758]

Support Worker Nuneaton - Pay rate starts at £11.45ph

Typical Shifts are, 7.30am-2:30pm, 2:30pm-9:30pm will involve alternate weekends

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service in Nuneaton is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Are you an aspiring Second Chef with experience in a fast-paced kitchen environment with an emphasis on fresh and seasonal produce? Looking for a rewarding career with excellent training and opportunities for development? Then join Care UK, a multi award winning care provider as a Second Chef.

The Role


Leading the team in the smooth running of the kitchen operation
Develop nutritious and diet sensitive meals for residents and their requirements
Menu design and planning
Managing stock control and adhering to food cost guidelines
Ensure compliance with both Food Safety and Health and Safety in the kitchen
Training, supervising, and developing a team to help them make the most of their potential


Some of our benefits by joining the Care UK family


Alternate weekend and social working hours
Bank Holiday Pay Enhancements* (*where applicable)
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support
Wagestream- access your wages at any-time


Career Development
We have our own Catering Academy to provide excellent training and induction programs for all new Catering Staff and we will give you all that’s needed to have a successful career as a Chef with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.
We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Please find attached Job description with the Job advert and this includes the organisational trust values, please be aware this job may include dealing with difficult calls due to the Post being based within the RISE crisis and home treatment team

Nurse
ACCOUNTABLE TO: Clinical Services Lead
LOCATION: Nuneaton
SALARY: £17-£19.10 per hour dependant on experience
Benefits:
Paid Breaks
Salary enhancements for overtime
Career progression
NMC Revalidation Support
Head Office Support
Competitive rates of pay
Excellent training, ongoing professional development and defined career opportunities once working with us
28 days annual leave (pro rata)
Refer a friend scheme
Excellent recognition schemes such as ‘Care Awards’
Access to Blue Light Card
Salary Advance Scheme- providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing. Would you like the opportunity of being part of a team at the beginning of a care homes journey; building its reputation as a leader in residential nursing care, establishing a culture of positivity and inclusivity and strive to provide the best possible care to ensure that the complex needs of our residents are met and exceeded at all times.
Would you like the opportunity of being part of a team at the beginning of a care home’s journey; building its reputation as a leader in residential nursing care, establishing a culture of positivity and inclusivity and really stamp your mark?
We are looking for nurses for an 67 bedded home specialising in Care for the elderly, dementia and nursing. You will work alongside the Clinical Service Manager to ensure the home is run to the highest standards of professional and clinical practice.
Examples of employment tasks:
Ensure that comprehensive, individualised care plans are in place and are regularly reviewed and evaluated in accordance with the NMC guidelines and company policy;
Assist and to deal with emergencies and pre-planned treatment of patients;
Manage own work load;
Maintain ongoing assessment and review of all patients;
Administer drugs and medicines;
Apply surgical dressings and give other forms of treatment;
Plan duty rotas and organises and direct the work and training;
Advise on nursing care, disease prevention, nutrition, etc;
Liaises with management and senior nurses to ensure effective communication for the benefit of the patients and their families;
Plan, manage, provide and evaluate nursing care services for patients, supervise the implementation of nursing care plans.
Skills Required for the Role:
· Current registration and PIN number with NMC;
· Knowledge of Community Care Act, Mental Health Act and Mental Capacity Act;
· Prior experience in the care of the elderly and/or mentally ill;
· Ability to communicate effectively at all levels;
· Ability to assist in the management of an effective multi-disciplinary team and to be a team leader and player;
· Satisfactory enhanced DBS Check and where applicable a check against the DBS First List
Note: No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
If you would like assistance with reading and understanding this advert, or you would like it in larger print please let us know.
Staff may be required to wear PPE including masks, undergo regular LFT and PCR testing if required according to government guidelines at the time.

Nurse
ACCOUNTABLE TO: Clinical Services Lead
LOCATION: Nuneaton
SALARY: £17-£19.10 per hour dependant on experience
Benefits:
Paid Breaks
Salary enhancements for overtime
Career progression
NMC Revalidation Support
Head Office Support
Competitive rates of pay
Excellent training, ongoing professional development and defined career opportunities once working with us
28 days annual leave (pro rata)
Refer a friend scheme
Excellent recognition schemes such as ‘Care Awards’
Access to Blue Light Card
Salary Advance Scheme- providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing. Would you like the opportunity of being part of a team at the beginning of a care homes journey; building its reputation as a leader in residential nursing care, establishing a culture of positivity and inclusivity and strive to provide the best possible care to ensure that the complex needs of our residents are met and exceeded at all times.
Would you like the opportunity of being part of a team at the beginning of a care home’s journey; building its reputation as a leader in residential nursing care, establishing a culture of positivity and inclusivity and really stamp your mark?
We are looking for nurses for an 67 bedded home specialising in Care for the elderly, dementia and nursing. You will work alongside the Clinical Service Manager to ensure the home is run to the highest standards of professional and clinical practice.
Examples of employment tasks:
Ensure that comprehensive, individualised care plans are in place and are regularly reviewed and evaluated in accordance with the NMC guidelines and company policy;
Assist and to deal with emergencies and pre-planned treatment of patients;
Manage own work load;
Maintain ongoing assessment and review of all patients;
Administer drugs and medicines;
Apply surgical dressings and give other forms of treatment;
Plan duty rotas and organises and direct the work and training;
Advise on nursing care, disease prevention, nutrition, etc;
Liaises with management and senior nurses to ensure effective communication for the benefit of the patients and their families;
Plan, manage, provide and evaluate nursing care services for patients, supervise the implementation of nursing care plans.
Skills Required for the Role:
· Current registration and PIN number with NMC;
· Knowledge of Community Care Act, Mental Health Act and Mental Capacity Act;
· Prior experience in the care of the elderly and/or mentally ill;
· Ability to communicate effectively at all levels;
· Ability to assist in the management of an effective multi-disciplinary team and to be a team leader and player;
· Satisfactory enhanced DBS Check and where applicable a check against the DBS First List
Note: No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
If you would like assistance with reading and understanding this advert, or you would like it in larger print please let us know.
Staff may be required to wear PPE including masks, undergo regular LFT and PCR testing if required according to government guidelines at the time.

Benefits:
Free uniform
Salary enhancements for overtime
Career progression
Competitive rates of pay
Excellent training, ongoing professional development and defined career opportunities once working with us
28 days annual leave (pro rata)
Refer a friend scheme
Excellent recognition schemes such as ‘Care Awards’
Blue Light Card
Salary Advance Scheme- providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing. Would you like the opportunity of being part of a team at the beginning of a care home’s journey; building its reputation as a leader in residential nursing care, establishing a culture of positivity and inclusivity and really stamp your mark?
We are looking for senior carers for our new 67 bedded home specialising in Care for the elderly, dementia and nursing for 33 to 44 hours per week.
This is an exciting and varied role, which includes the following duties:
MAIN RESPONSIBILITIES- indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.
Assisting residents with all personal care
Medication rounds
Writing up the daily notes at the end of the shift
Ensuring that all changes have been noted and where required communicated to the appropriate person by either writing in the unit or the managers communication book
Helping with admissions as requested by the Unit Manager
Checking in of new medication
Assisting the Unit Manager in inducting new care staff
Assisting the Unit Manager in reviewing Care plans if requested
Ensure that you and others follow the key worker procedure
Checking of any wounds or injuries and completing the daily body map forms.
Updating and communicating with families.
Communication with other health professionals.
Attending Monthly Senior staff meetings led by the Care Home Manager.
Attending any emergency bell situations where you will assess and treat the resident accordingly. This includes falls, skin wounds and dressing changes.
Administering Insulin to residents that require it.
Reviewing of resident’s plan of care file on a monthly basis.
Check and monitor poorly or high risk residents closely throughout your shift.
Delegating tasks and duties to your team of care staff
When on shift you are part of the team complement and as such are required to help and assist with all aspects of residents care
When running a shift; please see extra responsibilities below:
Undertaking tasks requested by the Unit Manager on the previous shift
Handing over to the next shift
Writing any changes in medication or changes to residents care
Leaving detailed accounts of any new instructions or information for the next day or shift for all staff
All falls, complaints and emergency situations will be reported to the main office and on the unit
Manage the staff team for the shift including break times
Contact Doctor, District Nurses or any other health professional if a residents condition causes immediate concern
QUALIFICATIONS REQUIRED: NVQ (Adult) Level 2 or above OR equivalent. Must be in the process of completing NVQ (Adult) Level 3.
Experience: Senior Care Role or Team Leader: 1 year (required)
Satisfactory enhanced DBS Check and where applicable a check against the DBS First List
Note: No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
This position is subject to proven eligibility to work in the UK and a satisfactory enhanced DBS in the event of a successful application.
Staff may be required to wear PPE including masks. Staff may be required to undergo regular LFT and PCR testing in accordance to government guidelines at the time.

Benefits:
Free uniform
Salary enhancements for overtime
Career progression
Competitive rates of pay
Excellent training, ongoing professional development and defined career opportunities once working with us
28 days annual leave (pro rata)
Refer a friend scheme
Excellent recognition schemes such as ‘Care Awards’
Blue Light Card
Salary Advance Scheme- providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing. Would you like the opportunity of being part of a team at the beginning of a care home’s journey; building its reputation as a leader in residential nursing care, establishing a culture of positivity and inclusivity and really stamp your mark?
We are looking for senior carers for our new 67 bedded home specialising in Care for the elderly, dementia and nursing for 33 to 44 hours per week.
This is an exciting and varied role, which includes the following duties:
MAIN RESPONSIBILITIES- indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.
Assisting residents with all personal care
Medication rounds
Writing up the daily notes at the end of the shift
Ensuring that all changes have been noted and where required communicated to the appropriate person by either writing in the unit or the managers communication book
Helping with admissions as requested by the Unit Manager
Checking in of new medication
Assisting the Unit Manager in inducting new care staff
Assisting the Unit Manager in reviewing Care plans if requested
Ensure that you and others follow the key worker procedure
Checking of any wounds or injuries and completing the daily body map forms.
Updating and communicating with families.
Communication with other health professionals.
Attending Monthly Senior staff meetings led by the Care Home Manager.
Attending any emergency bell situations where you will assess and treat the resident accordingly. This includes falls, skin wounds and dressing changes.
Administering Insulin to residents that require it.
Reviewing of resident’s plan of care file on a monthly basis.
Check and monitor poorly or high risk residents closely throughout your shift.
Delegating tasks and duties to your team of care staff
When on shift you are part of the team complement and as such are required to help and assist with all aspects of residents care
When running a shift; please see extra responsibilities below:
Undertaking tasks requested by the Unit Manager on the previous shift
Handing over to the next shift
Writing any changes in medication or changes to residents care
Leaving detailed accounts of any new instructions or information for the next day or shift for all staff
All falls, complaints and emergency situations will be reported to the main office and on the unit
Manage the staff team for the shift including break times
Contact Doctor, District Nurses or any other health professional if a residents condition causes immediate concern
QUALIFICATIONS REQUIRED: NVQ (Adult) Level 2 or above OR equivalent. Must be in the process of completing NVQ (Adult) Level 3.
Experience: Senior Care Role or Team Leader: 1 year (required)
Satisfactory enhanced DBS Check and where applicable a check against the DBS First List
Note: No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
This position is subject to proven eligibility to work in the UK and a satisfactory enhanced DBS in the event of a successful application.
Staff may be required to wear PPE including masks. Staff may be required to undergo regular LFT and PCR testing in accordance to government guidelines at the time.

Benefits:

Free uniform
Salary enhancements for overtime
Career progression
Competitive rates of pay
Excellent training, ongoing professional development and defined career opportunities once working with us
28 days annual leave (pro rata)
Refer a friend scheme
Excellent recognition schemes such as ‘Care Awards’
Access to Blue Light Card
Salary Advance Scheme- providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeingWould you like the opportunity of being part of a team at the beginning of a care homes journey; building its reputation as a leader in residential nursing care, establishing a culture of positivity and inclusivity and strive to provide the best possible care to ensure that the complex needs of our residents are met and exceeded at all times.
We care passionately about the people living here and so applicants must want to make a difference to the resident's lives each and every day. We have day shifts which include a mixture of early and late shifts, or long day shifts.

SKILLS, KNOWLEDGE & QUALIFICATIONS

Required:

· Empathic, honest and caring nature

· Good communication and organizational skills

· Team player

· Ability to work on own initiative

· Either currently holding NVQ level 2 or working towards the qualification

· Friendly, creative and confident

Satisfactory enhanced DBS Check and where applicable a check against the DBS First List

MAIN RESPONSIBILITIES

The below indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Assist service users in maintaining their personal hygiene, dressing and undressing, pressure relief needs and meeting continence needs. following their personalized care plans and individual routines.
Assist service users who may require help with managing meals, assistance with meals and drinks following personalized nutritional meal needs and requirements.
Assist the activity and lifestyle support team with activities in and out of the home, organized trips and daily outings that may be planned.
Report both verbally and in writing on service users general condition and well being on a daily basis reporting to senior and documenting in daily living folders/notes
Maintain a clean and safe environment for residents and staff
Assist Seniors/ Nurse assistants in maintaining records and notes on each shift
Tidying rooms, making beds, cleaning of bodily fluids where necessary.
Assist in the collection of specimens and samples
Act as a chaperone for medical and professional staff as required, including nurses, social workers and any other professional that may visit the home.
Assist in the care of all service users through the delivery of individual planned care programs
Promote independence and dignity of service users
Talk and listen to service users
Report complaints to the most senior staff member as soon as they are made
Note: No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

This position is subject to proven eligibility to work in the UK and a satisfactory enhanced DBS in the event of a successful application.

If you would like assistance with reading and understanding this advert, or you would like it in larger print please let us know.

Staff may be required to wear PPE including masks, undergo regular LFT and PCR testing if required according to government guidelines at the time.