Total 664 Customer Service job vacancies in Nottinghamshire, NG1

Be part of the force's expanding Information Services team!

Nottinghamshire Police has recently invested in its Information Services team, its people and the structure.

We provide technologies and IT services that directly impact operational policing. From the equipment that frontline officers require to be able to make decisions on the street, big data and analytics, 999/101 Control Room services, technologies that support digital investigations and everything in between! Information Services is at the heart of it all!

We are motivated by exploiting the technology to support and improve the Policing service provided to the community of Nottinghamshire. Joining the Information Services team, you can expect to be working alongside great people. We are committed to investing in professional development, training and accreditation.

Service Asset & Configuration Analyst

The Service Asset & Configuration Analyst is responsible for the administration, monitoring, audit and analysis of IT service assets, their configuration and components through the life cycle from the point of requisition through to decommissioning.

In this role you will maintain the standards and administer IT Service Assets and service components in the Service Portfolio, providing technical support and advice to IS technology leads, engineers and analysts, in respect of policy, process, procedures and operating standards across the Service Asset discipline within IS .

You will manage entitlement, compliance, audit and utilisation of service assets including software licenses, hardware and support contracts producing annual software assurance statements.

You will also support and administer changes to service assets through the change management process for local, regional and national technology change management.

Key Skills & Experience Required

Please refer to the Person Specification.

IMPORTANT INFORMATION

For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer.

For further information about the role please contact Julie Mansfield Information Services by email to:

Vetting Level - Management - you must have resided in the UK for at least the last 5 years

Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.

All applicants will be subject to the Force Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.

Proud member of the Disability Confident employer scheme

Community Psychiatric Nurse (CPN) - Mansfield
Location: Mansfield, Nottingham NHS Trust
Contract Type: Temporary Agency Contract
Rate: £26.50/hr Ltd (paid through umbrella)
Agency:: Service Care Solutions

About the Role
We are seeking a dedicated and skilled Community Psychiatric Nurse (CPN) to join our team on a temporary basis, working within Nottingham NHS Trust. This position offers an exciting opportunity to make a difference by providing high-quality mental health support to individuals in the community.

Key Responsibilities

• Deliver comprehensive psychiatric care to clients in the community, assessing their needs and developing individualized care plans.
• Conduct mental health assessments, monitor patient progress, and make referrals as needed.
• Work collaboratively with a multidisciplinary team to ensure coordinated care and support.
• Carry out crisis intervention, risk assessments, and mental health interventions to maintain patient stability and promote recovery.

Requirements

• Registered Mental Health Nurse (RMN) with valid NMC registration.
• Previous experience as a CPN, ideally within an NHS setting.
• Strong understanding of mental health legislation and best practices.
• Excellent communication and interpersonal skills.

Benefits of Joining Us

• Competitive hourly rate of £26.50, paid through an umbrella company.
• Flexible work arrangements.
• Supportive team and professional development opportunities.

If you're ready to take on a rewarding challenge, please apply today and become part of a team committed to making a real impact on mental health in the community.
Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

• Acting as the first point of contact for personal and business banking customers within the branch and supporting customers through our digital transformation


• Identifying and addressing customer's needs


• Cash management control


• Utilizing various internal systems to update customer records


• Encouraging customers to schedule an appointment with our dedicated Personal Banking Team to discuss additional products and services


• Protecting and educating customers against fraud and scams


• Engaging with customers from various backgrounds including those who may be vulnerable


• Working towards personal/team targets and objectives


• Adhering to day to day regulatory and compliance requirements


• Working as part of a team, sharing and identifying ways to improve the service provided by the branch


• Participating in community outreach work and charity projects

• 
  Strong experience in a customer facing role, including telephony, retail or hospitality is essential
  


• 
  Knowledge of cash handling would be advantageous
  


• 
  A passion for excellent customer service with a positive, enthusiastic and resilient approach
  


• 
  Computer literate with the ability to navigate quickly and confidently around multiple systems whilst speaking to customers
  


• 
  Proficiency in assisting customers from diverse backgrounds, including vulnerable individuals.
  


• 
  A background of working in a fast paced environment and achieving targets or deadlines
  


• 
  Clear and concise two way communication skills - both written and verbal
  


• 
  Ability to follow and understand regulatory policies and processes
  

• 27 days holiday rising to 30 days plus bank holidays


• Annual bonus


• Pay progression review every 6 months


• Enhanced pay for working on a Saturday (an additional 35% will be paid on top of your normal hourly rate)


• Competitive pension with bank contribution up to 10% based on your contribution for example you pay 4% we pay 8%.


• Income protection


• Life assurance


• 2 paid days for volunteering per year


• Family friendly policies and supportive working environment


• Recognition scheme and a culture in which we celebrate success


• An inclusive work environment


• Active network groups, ran by colleagues for colleagues


• Full training with opportunities for career development

Proud member of the Disability Confident employer scheme

Customer Service Advisor

*MOTORTRADE EXPERIENCE REQUIRED*

Salary: £25,000K
Hours of work: 37.5 hours, Mon - Fri. NO WEEKENDS. Between 8 -5 so could either be 8-4 or 9 - 5.

Are you experience within the customer service advisor looking to transfer your skills across to a family owned business who look after their staff and based in the Nottingham area?

This is a company that primarily provide an automotive virtual diagnostic & programming service to a customer base that stretches throughout Europe.

Customer Service Advisor benefits:

• 30 Days Holiday including Bank Holidays (increasing with length of service).
• Our office serves as a hub of camaraderie, where colleagues are approachable, supportive, and readily offer assistance, nurturing a sense of belonging and teamwork among them.
• A range of facilities is provided to ensure employees' comfort throughout the workday.
• The canteen is fully equipped for meal preparation and dining, complemented by a chill-out area featuring a premium coffee machine from 200 Degrees, offering a conducive space for colleagues to connect and unwind during breaks.
• It's not all work and no play - a recreational area is available for employees to enjoy games such as pool, table tennis, or darts to unwind and bond with the team.

Customer Service Advisor Summary:

• Act as primary contact for customers by handling incoming product & service requests
• Complete enquiries at the point of sale where possible, accurately, and efficiently
• Provide excellent service to the satisfaction of all customers
• Use problem solving skills to resolve customer issues

Customer Service Advisor Detail:

• Become fully conversant with all functions of the bespoke IT platform
• Comply with all relevant internal processes & procedures
• Ensure optimum levels of productivity are always being met
• Confident telephone manner & all-round communication skills
• Flexibility within the various roles within the team
• Maximise all commercial opportunities for the business
• Actively promote best practice and innovative solutions to the business
• Ensure pro-active communication to all areas within the group
• Undertake self-development and training to enhance skills to ensure achievement of both personal and business goals
• Ensure the highest quality of work in accordance with company and customer standards
• Ability to work under own initiative and within a team
• Hands-on processing of customer orders
• Consistently apply and demonstrate vehicle manufacturer & model knowledge
• Experience with Microsoft Office and/or Freshdesk is preferred, but not essential. Full training will be provided

If it is something that you're looking for then please submit your application and we'll discuss the role and your CV.

Please note all applications will be strictly confidential and we won't send your CV out without talking with you first.

Recruitment Consultant : Danielle Kingston

Octane Recruitment

INDOJ

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers, Customer Service, Telesales, Inbound Calls.

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Nottingham, covering our friendly Nottingham, Arnold and Ilkeston branches
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time


About this opportunity
Our colleagues are passionate about making a difference to customers, businesses and communities - could you join them and help Britain prosper?

As one of our Customer Support colleagues, you'd get the opportunity to earn, learn and develop within an inclusive, organisation with genuine values focussed on putting people first.

You could be greeting our customers at the welcome desk, helping them at the counter or working on other branch tasks. And you'll learn to make the most of your best talent - helping people - using our latest in-branch technologies and digital services.

From Day 1 we'll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities.


About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• To be honest and genuine, caring about helping people with their finances (no previous banking experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
• The flexibility to work in branches across the area and Saturdays when needed.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more.

(Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

We are seeking a skilled Painter and Decorator to join our repairs and maintenance team, working in both void and tenanted properties to enhance and maintain the appearance of housing stock.

Key Responsibilities:

• Carry out internal and external painting and decorating works
• Prepare surfaces for painting and decorating by removing old paint
• Apply a variety of finishes, including paint, wallpaper and varnish
• Ensure all work is completed to the highest standards
• Collaborate with other members of the maintenance team
• Maintain accurate records of work completed and materials used

Requirements:

• NVQ Level 2 or 3 in Painting and Decorating or equivalent qualification
• Proven experience in painting, wallpapering, and surface preparation
• Full UK Driving Licence
• Comfortable working in both void and tenanted properties

The hourly pay rate for this role is £20.37 Ltd (PAYE equivalent £17.37 Inclusive of holiday).

Please contact Lewis for more information on 01772 208 967 or email your CV to lewis.jackson@servicecare.org.uk

We are looking for a skilled Floor Layer to join our repairs and maintenance team, working across both void and tenanted properties in Nottingham to ensure the delivery of exceptional service.

Key Responsibilities:

• Carry out the installation, repair, and maintenance of various floor coverings, including vinyl, tiles, carpets, and laminate flooring
• Inspect, prepare, and make repairs to subfloors and surfaces
• Diagnose and resolve faults in floor coverings
• Ensure all work is completed to the highest standards
• Work closely with other members of the maintenance team
• Maintain accurate records of completed work and materials used

Requirements:

• NVQ Level 2 or 3 in Floor Laying or equivalent qualification.
• Proven experience in floor covering installation
• Full UK driving licence
• Comfortable working in both void and tenanted properties

The hourly pay rate for this role is £20.37 Ltd (PAYE equivalent £17.37 Inclusive of holiday).

Please contact Lewis for more information on 01772 208 967 or email your CV to lewis.jackson@servicecare.org.uk

Community Spirometry Health Care Assistant

Brand new opportunity for a respiratory /Spirometry HCA to work within the community Team, Based in Nottingham

The team sits within the Primary Care Community Team with the role predominately conduct spirometry tests for adults & children in accordance with established protocols and best practices and maintain accurate and up-to-date documentation of all tests performed. You will assist in the interpretation and analysis of spirometry results, providing necessary information to support clinical decision-making and actively engage in professional development activities to stay abreast of advancements in spirometry techniques, guidelines, and respiratory care. Desirable: ARTP qualified Essential: Spirometry Experience

This role is a full time locum contract - 37.5 Hours Per Week

The Benefits of working with Service Care Solutions:

We offer a £250 sign up bonus for any new registrant with our agency!

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

If you are interested in applying please contact on Scott Marsh 01772 208963 or send your CV to scott.marsh@servicecare.org.uk

Band 6/7 Community Spirometry Nurse

Brand new opportunity for a respiratory /Spirometry Nurse to work within the community Team, Based in Nottingham

The team sits within the Primary Care Community Team with the role predominately conduct spirometry tests for adults & children in accordance with established protocols and best practices and maintain accurate and up-to-date documentation of all tests performed. You will assist in the interpretation and analysis of spirometry results, providing necessary information to support clinical decision-making and actively engage in professional development activities to stay abreast of advancements in spirometry techniques, guidelines, and respiratory care. Desirable: ARTP qualified

This role is a full time locum contract - 37.5 Hours Per Week

The Benefits of working with Service Care Solutions:

We offer a £250 sign up bonus for any new registrant with our agency!

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

If you are interested in applying please contact on Scott Marsh 01772 208963 or send your CV to scott.marsh@servicecare.org.uk

Department: Adult Social Care and Public Health
Client: Nottinghamshire County Council
Salary: £16.11 per hour
Contract Type: 3-month temporary contract, with the potential for extension based on performance and service needs.
Hours: Full-time, Mon-Fri 9-5

Are you a compassionate, organised individual with a passion for providing excellent customer service? Nottinghamshire County Council are looking for a Service Advisor to join their Adult Social Care and Public Health team.
In this role, you will be the first point of contact for individuals seeking advice and assistance related to social care and public health services. You will provide information, signpost to relevant services, and manage referrals, ensuring that all enquiries are handled promptly and efficiently.

• Provide high-quality, courteous advice and referrals to the public, service users, and other agencies.
• Offer information on services available from the local authority and external agencies, including advice for self-funders and benefits.
• Triage incoming referrals and decide on appropriate actions, including signposting or referring for further assessment.
• Support front-line workers by offering specialist social care advice and guidance.
• Maintain accurate records and ensure excellent data quality.
• Handle complaints and liaise with local agencies to foster strong working relationships.
• Attend relevant team meetings and assist in maintaining up-to-date service information.

You will have excellent IT skills, knowledge of community care services and relevant legislation, including the Care Act (2014), the Mental Capacity Act (2005) and Deprivation of Liberty Safeguards. Ideally you will have at least two years' experience of care work, though this is not essential. You will have experience of working with the public, keeping records and constructing reports.

The role will enable you to work flexibly through the hybrid working model, with the working week split between home and the office. NCC staff enjoy access to the latest mobile working technology, support and supervision. An induction and relevant training will also be provided.

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll service twice a week

Your new company
Hays are currently recruiting for an experienced Housing Support Worker on a full time basis in the Nottinghamshire area.

Your new role
Your new role will be working as Housing Support Worker. You will have your own caseload of customers with complex needs such as homelessness, substance misuse, a history of offending etc and managing their support plans with them to promote and sustain tenancies. You will be signposting them to relevant services and agencies and supporting them on their journey to independent living.

What you'll need to succeed
In order to be considered for the role you must have proven experience in a similar position working with a similar customer group. As this is a Floating Support Role you must have a clear driving license.

What you'll get in return
In return, you will receive a full time temporary contract with a competitive rate of pay.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Liam now on 01782 958912.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk