Total 25 Customer Service job vacancies in Nottingham, Nottinghamshire, NG24 1XX

About the NEMS Urgent Treatment Centre at QMC NEMS proudly operates the Urgent Treatment Centre (UTC) co-located at Queens Medical Centre (QMC) in Nottingham. Our UTC plays a vital role in reducing pressure on the Emergency Department (ED), improving patient flow, minimizing wait times, and enhancing patient outcomes. Patients are quickly and efficiently streamed from the ED to NEMS UTC, where they receive urgent primary care The UTC service is undergoing some exciting developments include more patient cohorts and further reduce demand on ED and provide a better service to patients. Our UTC team is a dynamic, highly experienced, and dedicated multidisciplinary group committed to providing the best care possible. This role offers an incredible opportunity to join a supportive team, working collaboratively with both primary and secondary care professionals to make a real difference in patient care. Core Benefits for the NEMS Workforce 25 days of holiday entitlement & bank holidays (pro rata) NHS Pension Access ongoing continuous professional development Regular clinical supervision Flexible working options Employee Assistance Programme Opportunity to participate in service development and improvement Free Refreshment Eye Care Vouchers Job Summary The Patient Services Receptionist will play a crucial role within the multi-professional team at the Urgent Treatment Centre (UTC), providing a professional and efficient call handling and reception service. The post holder will be responsible for capturing patient information using the ADASTRA system and coordinating its onward transmission to clinical staff. In addition to reception duties, the role will involve administrative support and liaising with senior management. Key Relationships GPs and clinical staff Shift Leaders Operational Staff Driver/Doctor Assistants NEMS Management Team Integrated Care System Partners Key Responsibilities of The Job: Reception Duties: Provide a welcoming and professional reception service for patients attending the UTC. Ensure patients are checked in and relevant information is captured accurately using the ADASTRA system for onward transmission to the clinical team. Have a good understanding of NerveCentre Manage patient flow in the waiting area, ensuring a calm and organised environment. Oversee patients in waiting areas and escalate any concerns Maintain standards in patient facing areas. Call Handling: Answer incoming calls promptly and professionally, dealing with inquiries or directing them to the appropriate clinician or department. Handle urgent calls efficiently, ensuring patient queries and concerns are addressed or escalated as needed. Administrative Support: Assist with day-to-day administrative tasks, including scheduling, filing, and maintaining patient records. Liaise with senior management to provide support with administrative tasks and assist in the smooth operation of the UTC. Maintain confidentiality and data security in line with organisational policies and GDPR regulations. Team Collaboration: Work as part of a multi-skilled team including medical, nursing, and support staff to deliver accessible healthcare services. Participate in team meetings, contributing to the continuous improvement of patient services. About the NEMS Urgent Treatment Centre at QMC NEMS proudly operates the Urgent Treatment Centre (UTC) co-located at Queens Medical Centre (QMC) in Nottingham. Our UTC plays a vital role in reducing pressure on the Emergency Department (ED), improving patient flow, minimizing wait times, and enhancing patient outcomes. Patients are quickly and efficiently streamed from the ED to NEMS UTC, where they receive urgent primary care The UTC service is undergoing some exciting developments include more patient cohorts and further reduce demand on ED and provide a better service to patients. Our UTC team is a dynamic, highly experienced, and dedicated multidisciplinary group committed to providing the best care possible. This role offers an incredible opportunity to join a supportive team, working collaboratively with both primary and secondary care professionals to make a real difference in patient care. Core Benefits for the NEMS Workforce 25 days of holiday entitlement + bank holidays (pro rata) NHS Pension Access ongoing continuous professional development Regular clinical supervision Flexible working options Employee Assistance Programme Opportunity to participate in service development and improvement Free Refreshment Eye Care Vouchers Job Summary The Patient Services Receptionist will play a crucial role within the multi-professional team at the Urgent Treatment Centre (UTC), providing a professional and efficient call handling and reception service. The post holder will be responsible for capturing patient information using the ADASTRA system and coordinating its onward transmission to clinical staff. In addition to reception duties, the role will involve administrative support and liaising with senior management. Key Relationships GPs and clinical staff Shift Leaders Operational Staff Driver/Doctor Assistants NEMS Management Team Integrated Care System Partners Key Responsibilities of The Job: Reception Duties: Provide a welcoming and professional reception service for patients attending the UTC. Ensure patients are checked in and relevant information is captured accurately using the ADASTRA system for onward transmission to the clinical team. Have a good understanding of NerveCentre Manage patient flow in the waiting area, ensuring a calm and organised environment. Oversee patients in waiting areas and escalate any concerns Maintain standards in patient facing areas. Call Handling: Answer incoming calls promptly and professionally, dealing with inquiries or directing them to the appropriate clinician or department. Handle urgent calls efficiently, ensuring patient queries and concerns are addressed or escalated as needed. Administrative Support: Assist with day-to-day administrative tasks, including scheduling, filing, and maintaining patient records. Liaise with senior management to provide support with administrative tasks and assist in the smooth operation of the UTC. Maintain confidentiality and data security in line with organisational policies and GDPR regulations. Team Collaboration: Work as part of a multi-skilled team including medical, nursing, and support staff to deliver accessible healthcare services. Participate in team meetings, contributing to the continuous improvement of patient services.

Senior Care Assistant (Nights) based at

Willowcroft, Derby

Available Hours:

Various hour's available full time - 38.5 hours per week on a 2 week rolling rota.

Salary £13.65 per hour

Please note we are only accepting candidates currently living within a 45-minute commute of the Care Home

Are you passionate about helping people? Are you warm and compassionate? Are you looking to join a company who cares for their staff? If so, we want to hear from you!

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. Plus, much more!

In addition to a highly competitive salary, we offer a lot more:

• 20 days holiday (excluding bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About the role

As a Senior Care Assistant at MHA, you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different, and you'll have the opportunity to use your leadership and people skills to make a real difference.

For more information about the role please review the attached job description.

About the home

Willowcroft care home in Derby

Finding the right care home can be a difficult journey for any family. But the local team at MHA's Willowcroft care home in Derby will be here every step of the way.

Join us and you'll quickly see why people say we feel like a second family. You'll understand that our team simply won't compromise in the quality of their support. You'll see our home is made to enhance the comfort and independence of older people. And you'll feel the charitable ethos, along with the spirituality and warmth that flows through every MHA home.

Above all, we hope you'll see how the support and surroundings of Willowcroft care home in Derby could welcome a new lease of life for those we care for - with wellbeing, friendship and respect at its heart.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care. You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative.

If you want to know more then please apply via our website mha.org.uk

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Senior Support Worker - Location: Ruddington

Pay rate starts at: £12.45

Full UK driving licence required to drive our vehicles.

Typical Shifts are 8am-8pm - 3 shifts a week

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Ruddington where we support seven people with a range of needs, including learning disabilities, autism, mental health issues, Dementia and epilepsy. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 2 in Health & Social Care and wiling to work towards level 3 as well as experience working with individuals with learning disabilities, autism and other additional needs.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Contract Type: Fixed Term for 12 Months

Working Hours: 37 Hours per week

Worker Type: Hybrid Worker

Salary: Starting Salary is £25,992 rising to £26,835 per annum (pro rata for part-time)

Location: The Mary Potter Centre, Hyson Green, Nottingham, NG7 5HY

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

HSCCs support the successful delivery of Adult Social Care (ASC) through the provision of excellent customer service to all customers (including members of the public, citizens, commissioners, health colleagues, ASC employees and other agencies). They act as point of contact for telephone, e-mail, website and written enquiries directed to the service area. They provide the team’s administrative functions processing and recording assessments and referrals.

HSCCs also send correspondence which includes legal documentation and organise, develop and maintain accurate and confidential records and filing systems.

About You

The successful candidate will provide support to various Adult Social Care Teams, which completes assessments to ensure that decisions are made in the best interests of citizens.

We are a small supportive team based at The Mary Potter Centre. The successful candidate will work closely with one other HSCCs. Hybrid working from home is available by negotiation in this role.

The ideal candidate will have:

• Ability to assist in resolving and monitoring non-complex customer queries or complaints;
• Experience of undertaking a range of office and administrative duties including inputting referrals onto electronic systems, answering the phone and taking messages, filing, photocopying and scanning documents;
• Ability to manage your own workload;
• Ability to respect and maintain confidentiality when dealing with sensitive and complex information;

- A DBS enhanced check for a regulated activity is required for this post.

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Donna Wilde, by email at donna.wilde@nottinghamcity.gov.uk

Closing Date: 27th November 2024

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

Proud member of the Disability Confident employer scheme

Please refer to the job description and person specification attached to the advert for the full details. Applicants must be physically fit and able to carry heavy loads. The role requires you to be active for prolonged periods of time which include the handling of soiled and the processing, folding and packing clean linen to ensure a high quality service is delivered to meet the needs of the service users. To ensure the correct use of equipment following safety guidelines. To report faulty equipment to Linen Service Team Leader The post holder will communicate verbally and face to face with members of staff throughout the Trust patients, relatives and the general public Disposal of sharps determined by the Waste Handling and Management policy. To report Accidents to the Linen Service Team Leader

You must have evidence of a good basic education and basic IT skills. You will require good verbal and written communication skills and previous experience of working in a caring environment and working as part of a team. Some knowledge of the mental and physical problems associated with older people and the risks associated with community working are required. You will need to have good prioritization skills and be able to recognize your own limitations. Recent significant experience of caring for older adults with mental health needs is very desirable for this post. A driving licence is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010. Please refer to attached job description and person specification. Please note that this post does not meet the pay level required for a Skilled worker visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa. Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

The Active Travel Community Connector will support patients into Level 1 activities and more intensive and personalised Level 2 activities including providing support with the associated participant monitoring. The role will also be an advocate and champion for walking and cycling within the PCN workforce to support patients to take up the Level 4 activities. Please see the attached job description for more information regarding this role as well as role requirements

Please refer to the attached job description and person specification for the details and responsibilities.

Peer Support Services Counsellor

Registered £33,970 or Accredited £34,913 pro-rata

22.5 – 37.5 hours per week

To be worked in person at our premises Monday-Friday, including 1-2 evening shifts per week and some Saturdays (depending on hours worked). The exact days and times are to be agreed upon following the interview.



Nottinghamshire Sexual Violence Support Services is the leading specialist sexual abuse charity, for over 40 years we have been passionately committed to supporting all adults living in Nottingham or Nottinghamshire, who have experienced sexual abuse, we listen, believe and support. We offer a single point of contact for survivors of sexual violence of any kind whether the abuse took place in childhood or adult life. We provide free services including counselling, group therapy, Independent Sexual Violence Advisors (ISVA) services, telephone helpline, online and face to face services.



Our services are funded by and created in partnership with local commissioning groups and co-designed with survivors, so that we support in ways that are safe and easy to access. We understand the needs of different survivors including age, gender, or whether a person is BAME or LGBT+. We have a wide range of support options and can refer into other services as needed.



Why work for us

We are a well-respected, professional organisation that seeks continuous improvement. You will work alongside a supportive team.



The Vacancy

We are looking for Peer Support Counsellor to implement, coordinate and participate in the provision of Peer Support Service within Nottinghamshire Sexual Violence Support Services and to deliver dedicated and specialised therapeutic support via face to face, online and telephone support. This is an opportunity to support the development of a new service funded by the Big Lottery Community Fund. We work in a person centred, CBT and EMDR way offering short- and long-term counselling to empower, heal and recover from the trauma of sexual violence.



Location
This post is based in the City Centre of Nottingham.

Salary

NJC Scale Point:

£33,970 (pro-rata) – registered counsellor

£34,913 (pro-rata) – accredited counsellor



Benefits

22 days Annual Leave plus Bank Holidays (entitlement increases with the length of service)
Sick Leave entitlement (increases with the length of service)
Birthday Leave
Childcare/Dependant’s Leave
Bereavement Leave
Pension Scheme
Employees Assistance Programme
Professional Training and Development
Team Building and well-being days


Hours of work

22.5 – 37.5 hours per week. To be worked in person at our premises Monday-Friday, including 1-2 evening shifts per week and some Saturdays (depending on hours worked). The exact days and times are to be agreed upon following the interview.



Job purpose

To implement, coordinate and participate in the provision of Peer Support Service. To deliver a high-quality counselling service to survivors of sexual violence (aged 18+) which is safe, ethical and effective and supports key outcomes.

Responsibilities

Promote service user leadership, ensuring that service users influence the development of the peer support service to enrich people’s journey towards recovery and life fulfilment
Manage and deliver Peer Support Groups
Support the recruitment, induction, and supervision of Peer Supporter Volunteers
Encourage Peer Supporter Volunteers and service users to meaningfully and actively participate in the development and implementation of the Peer Support Service
Managing a caseload of clients and providing short- long term counselling sessions
To undertake rigorous clinical assessments and identify and action needs/risks and safeguarding matters appropriately and in a timely manner
To formulate, plan and monitor effective support plans with clients
Liaise effectively with key personnel and colleagues to contribute to the safe and productive day to day running of the counselling service
Essential experience, qualifications, and skills:

Degree in Counselling
BACP/UKCP accredited or registered
Experience of delivering Peer Support / Group Sessions/ Survivor Engagement
Experience of coordinating/working with volunteers
Experience of conducting Risk Assessments
Have in-depth knowledge of issues affecting people who have experienced sexual violence, both recent and non-recent
Experience of delivering a wide range of therapeutic approaches to mental health problems and experience of routine outcome monitoring & ability to meet agreed specified service targets.
Excellent IT and interpersonal skills


Notts SVSS recognises the positive value of diversity within its workforce and welcomes job applications from people of all backgrounds and characteristics. We particularly welcome applicants from Black and racially minoritised, disabled, LGBT+ and those with additional language skills, including British Sign Language to reflect those of the sexual violence and abuse survivors we work with.

This post is subject to satisfactory references and DBS check.

Ideally applicants must have a valid Safeguarding Children and Vulnerable Adults Level 3 Certificate prior to starting this role.


CLOSING DATE: Monday 2nd December 2024
INTERVIEW DATE: Monday 9th & Tuesday 10th December 2024

Deputy Service Manager - Band 5 - Permanent(Monday-Friday, Flexible hours between 08.00-18.00)

Please note: This post will be based at Abbeyfield court NG7 2SZ with opportunity for some home working.

A permanent opportunity has arisen in the Outpatients Directorate for a full time Deputy Service Manager to join our busy Outpatients service across the directorate.

We are looking for a confident, well-motivated, pro-active individual to support the delivery of high quality and timely care for our patients.

You will be supporting the Outpatients Specialty General Manager's to deliver key KPI's and ensure performance standards are met. You will cover all aspects of service delivery including some staff management. We are looking for someone who can enthusiastically take on these challenges and be part of part of a growing team.

You will have experience in staff management and project work, both leading and delivering. You will be able to work under pressure and work to deadlines, have good communication and negotiation skills, and excellent planning, time management and organisational skills. You will be able to prioritise your workload and be able to delegate your team's workload throughout the day. You must be able to take on additional responsibility when required and be able use initiative to problem solve existing issues and any potential problems that may arise.

This would suit any candidate looking to further progress their career towards a senior management role, or to gain further operational and strategic experience within the NHS.

It is preferable to have had some experience working at a similar level within the NHS and line manager experience is desirable.

Our team is made up of admin teams, nursing and medical colleagues and we are looking for someone who understands the importance of engaging all colleagues and who has a good understanding of RTT performance indicators as well as an enthusiasm for improving the patient experience in our specialties

The administration team consists of a variety of administration roles, providing a high quality administration service to both patient and clinical teams.

We have a management team that is supportive, innovative and proactive in ensuring we provide a high quality service.

We are keen to ensure that staff are developed within their environment in order to achieve vision and deliver care that reflects the values and behaviors of the team.

Please refer to the attached job description and person specification for the details and responsibilities.


This advert closes on Sunday 24 Nov 2024

We require a proactive proactive and hardworking staff to work as part of a team in a production line environment within Linen Services.

To be part of a dedicated and highly motivated team of staff undertaking a number of different tasks which include the handling of soiled linen, the decontamination of linen in accordance with HTM01-04, folding and packing of clean linen either manually or utilising equipment, working in various locations within the laundry to ensure a high quality service is delivered to meet the needs of the service users.

The post holder will be based at either the City or QMC Campus as required in accordance with the needs of the service.

Hours of work are 37.5 per week working between the hours of 6am and 7.45pm Monday to Friday including bank holidays. Some weekend working may be required.

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

To ensure that all soiled linen is stored in appropriate areas and within Health and Safety guidelines.

Maintaining quality of work in accordance with the documented procedures - undertaking quality checks on linen.

Able to make straight forward judgements, investigate problems, e.g. fault finding, stock issues, staff cover.

To perform laundry duties including; packing of clean linen, sorting of soiled linen, programming/emptying of washer and dryers.

To carry out checks of stock levels on wards and departments using electronic devices and adjust delivery levels accordingly.

Record daily issues to wards and departments using the Benchmarker software.

To work with a flexible approach bearing in mind the needs of the service and staff.

To ensure that a clean protective uniform is worn at all times when on duty and to use relevant Personal Protection Equipment in accordance with the policies provided by the Trust.

To report any signs of infestation to the Linen Services Team Leader.

To be involved in development training by acting as a buddy to new starters by demonstrating own duties.

Completes timesheets or similar records.

Undertake cleaning audits and surveys as necessary to own work.

Demonstrates own activities to new or less experienced employees – supports induction on new starters.

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Please refer to the job description and person specification attached to the advert for the full details.

Applicants must be physically fit and able to carry heavy loads. The role requires you to be active for prolonged periods of time which include the handling of soiled and the processing, folding and packing clean linen to ensure a high quality service is delivered to meet the needs of the service users.

To ensure the correct use of equipment following safety guidelines.

To report faulty equipment to Linen Service Team Leader

The post holder will communicate verbally and face to face with members of staff throughout the Trust patients, relatives and the general public

Disposal of sharps determined by the Waste Handling and Management policy.

To report Accidents to the Linen Service Team Leader


This advert closes on Saturday 23 Nov 2024

A client within the public sector based in the East Midlands is currently recruiting for an Asset Project Manager to join their team as soon as possible. The client is offering a full time, contract position with the ideal candidate having experience of working within a local authority environment.

The Role

Key purpose of the role is to support the Head of Capital Programme Delivery in the provision of a service through the formulation, development, implementation, co-ordination and monitoring of capital projects.

Key responsibilities will include but not be limited to:

• manage individual Capital projects including making informed decisions, assessing problems and the potential for improvements, and negotiating with project team members.
• support project teams by helping with the co-ordination and input of all those involved in the design and implementation of Capital projects.
• plan, co-ordinate and develop consultation and publicity on Capital Projects ensuring that all relevant stakeholders are involved.
• attend Council's meetings, tenant forums and community forums to represent the NCCHS as directed.
• assess the problems and the potential for improvement and value engineering within identified target areas.

The Candidate

To be considered for this role you will require a degree or equivalent minimum BTEC HND/HNC in the field of engineering, construction/project management.

It will be essential to be in experiences in the below:

• Driving Licence with access to a vehicle.
• Sound knowledge and practiced experience of project management techniques, ideally with experience of successful delivery of major capital and regeneration projects.
• Able to prepare and maintain up-to-date project plans and supporting documentation and ensure a robust approach to project governance

The client is looking to move quickly with this role and as such are offering £300 - 400 p/d Umbrella Ltd. (approx. £240 - £320 p/d PAYE)

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

A client within the public sector based in West Yorkshire is currently recruiting for a Building Safety Manager to join their team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within a data management environment.

Role within Complementary Therapy Provide hands-on complementary therapies Assess, plan, implement and evaluate individual programmes of therapy liaising alongside the patient, their representatives, clinical team members and other professionals. Share knowledge and expertise with other staff through formal and informal conversations Ensure that all treatments are carried out in line with Trust policies Address issues of quality, training, audit, research and development in complementary therapies and to co-ordinate the introduction of other therapies. Qualifications and Skills Professionally qualified in a range of complementary therapies with a significant post registration experience. Relevant qualifications such as VCTC, ITEC or City and Guilds or equivalent. Holds a professional practitioner indemnity insurance. Can provide evidence of continual professional development. Good interpersonal skills with the ability to communicate effectively both written and verbally. Requires an adaptable and flexible approach to meet with the needs of the service. Has an understanding of the principles of palliative care. Able to participate in the development of complementary therapies.

Receptionist based at Heather Grange, Burnley

Available Hours:

Various hour's available full time - 37.5 hours

Salary £12.13 per hour

Please note we are only accepting candidates currently living within a 45-minute commute of the Care Home

Are you passionate about helping people? Are you warm and compassionate? Are you looking to join a company who cares for their staff? If so, we want to hear from you!

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. Plus, much more!

In addition to a highly competitive salary, we offer a lot more:

• 20 days holiday (excluding bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About the role

As a Receptionist at MHA, you will join our team and work within the Home to provide an efficient office service to the Manager and the team.

Duties will be varied and include welcoming Visitors to the Home, handle telephone calls in a friendly and efficient manner and assist the Administrator. Every day will be different, and you will have the opportunity to use your skills to make a real difference.

For more information about the role please review the attached job description.

About you

We are looking for need a team player with good communication skills and respect for older people, who is PC literate and well organised. You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative.

If you want to know more then please apply via our website mha.org.uk

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Customer Sales Advisor

Minimum Requirements: 1 years targeted sales experience within the last 3 years.

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £8,700 per annum. Uncapped bonus

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday.

Start date: 13th January 2025

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Customer Sales Advisors in a role that offers great work life balance, working from home and an engaging onboarding experience.

The role you'll do:

As a Customer Sales Advisor in our busy Beko Europe department, you'll be the first point of contact for customers looking to register their appliances. Day-to-day, you'll:

• Provide excellent customer service and register appliances efficiently.
• Use your sales and communication skills to upsell products
• Build rapport with customers, get to know their individual needs and put their interests first

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 3-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience
• This department has rotational shift patterns based on a 37.5-hour contract, between the hours of 8am to 8pm Monday to Sunday. You would be working 1 full weekend and 2 Saturday's on a 8-week rotational schedule.
• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years continuous and targeted sales experience within the last 3 years
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Experience of working autonomously or in a home-based position
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.