Total 664 Customer Service job vacancies in Nottingham, NG9 1GA

Job Description

Deputy Nursery Manager

Salary: Up to £54,000

If you are committed to delivering exceptional care and possess strong leadership skills, we want to hear from you. Working closely with the Nurse Manager, you will have a pivotal role in ensuring the nursing staff delivers high-quality care and upholds the Home's core values.

Qualifications

• Registered Nurse (RGN or RMN) with a valid UK NMC Pin
• Proven experience in a nursing leadership role
• Strong understanding of healthcare regulations and best practices
• Excellent communication and interpersonal skills
• Ability to lead and motivate a diverse team of nursing professionals
• Commitment to promoting diversity, equality, and inclusion in the workplace

Responsibilities

• Assist the Nurse Manager in coordinating and supervising the nursing staff
• Ensure adherence to all relevant healthcare regulations and protocols
• Contribute to the development and implementation of nursing policies and procedures
• Provide clinical leadership and support to the nursing team
• Oversee patient care plans and collaborate with other healthcare professionals
• Participate in recruitment, training, and performance management of nursing staff
• Promote a culture of diversity, equality, and inclusion among the nursing team
• Support the Nurse Manager in maintaining a safe and welcoming environment for patients and staff

Reference: WILL79804/MW

INDNUR

Job Description

Senior Mental Health Nurse

37.5 hours per week

Salary: £37,000 - £40,000

We are seeking a compassionate and dedicated Senior Mental Health Nurse to join our client's team. As a Senior Mental Health Nurse, you will play a crucial role in providing exceptional care to patients in an Acute and Psychiatric Intensive Care Unit (PICU). You will be a leader in the multidisciplinary team, providing support and guidance to junior staff while delivering high-quality, person-centered care to individuals with mental health needs.

Qualifications:

• Registered Mental Health Nurse qualification and valid UK NMC Pin
• Proven experience working in a mental health setting, ideally within an Acute or PICU environment
• Strong understanding of mental health conditions and their impact on individuals
• Excellent communication and interpersonal skills, with the ability to build rapport with patients and their families
• Ability to work effectively as part of a multidisciplinary team, demonstrating leadership and clinical expertise
• Commitment to providing person-centered care and upholding the highest standards of nursing practice

Benefits:

• Company pension scheme
• CPD funding and career progression opportunities
• Paid NMC renewal fees
• Enhanced maternity leave
• Onsite parking
• Subsidised meals

Responsibilities:

• Lead the nursing team in providing comprehensive care to patients with complex mental health needs
• Act as a role model and mentor, providing support and guidance to junior staff members
• Collaborate with other healthcare professionals to develop and implement individual care plans
• Administer medication and monitor the effects, ensuring the safety and well-being of patients
• Utilize therapeutic communication techniques to engage with patients and support their mental health recovery
• Maintain accurate and up-to-date patient records and contribute to the assessment and evaluation of care delivery

Reference: WILL79362/KK

INDNUR

What skills and experience we're looking for

Professional Skills

Ability to work flexibly in a team situation whilst being able to prioritise, show initiative and work independently, ensuring key routine tasks are achieved within deadlines

Excellent organisational and communication skills with a willingness to respond positively to changing circumstances

Working with others, the ability to assess and review young people and family circumstances and plan appropriate responses

The ability to engage constructively with, and relate to, a wide range of young people and families/carers with different ethnic and social backgrounds

The ability to work effectively with, and command the confidence of, teaching staff and senior leadership within the school

The ability to understand a child’s educational needs

Ability to identify potential barriers to attendance and learning and jointly engage in strategies to overcome these barriers

Ability to see the role as one which must lead to improved outcomes for the targeted young people and families, measured by attendance, wellbeing and academic progress

Ability to engage in joint goal setting with the child and his/her family

Deal with difficult situations and/or individuals in a calm, fair but effective manner

Prioritise workload and work to deadlines

What the school offers its staff

• Archway benefits to include shopping discounts and competitions
• A free and confidential employee assistance programme offering counselling and advice
• Generous pension scheme
• Access to discounted travel schemes
• Cycle to work scheme
• Comprehensive training and support
• Opportunities to develop new skills and progress your career
• Eye care voucher scheme
• Free flu vaccine
• Access to e-learning and development

Commitment to safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to the satisfactory completion of an enhanced DBS check, Barred List check, the receipt of satisfactory references, online searches and any other statutory checks that are required for the post. We are an equal opportunities employer.

What skills and experience we're looking for

Experience

Previous Experience of working in an educational setting (Essential)

Previous experience of working with young people. (Essential)

Experience of working with children with special educational needs (Desirable)

Willingness to identify and develop own IT skills (desirable)

Working knowledge of DCSF, Local Authority and other regulatory body's legislation and policy relating to education. (Desirable)

Skills (All Essential)

Excellent written and oral communication skills.

Excellent organisation and administrative skills.

Good Interpersonal skills

Ability to be flexible and willing to assess, reflect and adapt.

Ability to manage own time to ensure maximum impact on pupils.

What the school offers its staff

• Archway benefits to include shopping discounts and competitions
• A free and confidential employee assistance programme offering counselling and advice
• Access to a generous pension schemes
• Access to discounted travel schemes
• Cycle to work scheme
• Comprehensive training and support
• Opportunities to develop new skills and progress your career
• Eye care voucher scheme
• Free flu vaccine
• Access to e-learning and development

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Your new company
Hays are currently recruiting for an experienced Housing Support Worker on a full time basis in the Nottinghamshire area.

Your new role
Your new role will be working as Housing Support Worker. You will have your own caseload of customers with complex needs such as homelessness, substance misuse, a history of offending etc and managing their support plans with them to promote and sustain tenancies. You will be signposting them to relevant services and agencies and supporting them on their journey to independent living.

What you'll need to succeed
In order to be considered for the role you must have proven experience in a similar position working with a similar customer group. As this is a Floating Support Role you must have a clear driving license.

What you'll get in return
In return, you will receive a full time temporary contract with a competitive rate of pay.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Liam now on 01782 958912.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

What skills and experience we're looking for

Experience

Previous experience of working within an educational setting. (Desirable)

Previous experience of working with young people (Desirable)

A working knowledge of MS Office packages (Essential)

Willingness to identify and develop own IT Skills. (Essential)

Experience of Duke of Edinburgh (Desirable)

Skills (Essential)

Communicate effectively verbally, in writing and through IT.

Good use of standard ICT packages and ability to learn other packages as required.

Strong organisational and administrative skills

Good interpersonal skills

What the school offers its staff

• Archway benefits to include shopping discounts and competitions
• A free and confidential employee assistance programme offering counselling and advice
• Generous pension scheme
• Access to discounted travel schemes
• Cycle to work scheme
• Comprehensive training and support
• Opportunities to develop new skills and progress your career
• Eye care voucher scheme
• Free flu vaccine
• Access to e-learning and development

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Job Purpose Provide a high level of customer service to patients, carers, visitors and healthcare professionals attending the UTC. Ensuring a welcoming, friendly professional reception is delivered consistently. This role will be the first contact point for service users To provide support as requested to Clinicians and Practitioners working within the service Provision of administration and clerical services to support the MDT Dimensions Observes personal duty of care in relation to equipment and resources used in the course of work. Key Responsibilities To provide first class customer service to patients, relatives, carers and visitors to the UTC To undertake the day-to-day functions of the busy Reception, including taking messages and dealing with enquiries, by telephone and from callers and visitors, and to welcome clients in accordance with the core principles of PALS To book patients onto the clinical IT system with accuracy ensuring correct Information Governance Procedures are maintained at all times To highlight patients presenting to the UTC with high risk symptoms or where concern exists to the responsible clinician To inform patients of the UTC process and provide proactive updates as required To maintain an awareness of the wider health care community and health promotion agenda, assisting with enquires and signposting to relevant health/social care/voluntary sector providers where this is indicated/required To use own initiative to deal with and react to messages and enquiries in the absence of Clinical Lead to ensure client satisfaction. To handle monies and valuables received within the service in line with agreed processes To provide administrative and clerical support to clinical staff within the Centre which may include producing and typing letters and reports for and on behalf of the Urgent Treatment Centre and other CityCare Teams To ensure the timely transfer of clinical notes to patients GPs in line with UTC standards To arrange and book appointments and clinic sessions as required including liaison with Health Professionals and external agencies, in line with relevant service policies and procedures. To attend and provide reception and/or clerical support to external clinics where required To deal with incoming and outgoing mail for Seaton House and to co-ordinate and action mail as appropriate and in line with local protocols. To receive deliveries (stores/medications etc) into the department ensuring these are passed to the relevant person without delay in line with UTC protocols. To create, update and transfer medical notes in accordance with Health Records Standards. To ensure that manual and electronic records are maintained and up to date, including filing of documents in health records and facilitating the smooth and timely transfer of records in and out of the area as required. To undertake the safe and well tracking procedure at the end of each day, reporting missing staff in accordance with the procedure To be aware of the importance and sensitive nature of information and maintain strict confidentiality in all aspects of work. To ensure any changes within the service are understood and complied with appropriately and are communicated to the relevant parties. To provide mentoring and support to new staff. To requisition supplies and stationery for the department in line with agreed processes To ensure that the reception and waiting areas are clean, tidy and well maintained at all times, taking appropriate action to rectify any issue as it arises. To be flexible to cover working hours due to staff absences upon request at other centres in order to meet the needs of the service and undertake any other duties that may be reasonably required within competence. To participate in audit as required

The post holder will work as an activity co-ordinator with in-patients on acute wards within the trust, under the guidance and supervision of qualified therapy staff. The post holder will develop the provision of a varied and ongoing programme of individual and group based evidence based activities for in-patients. The post holder will maximise the range of evidence based activities that can be provided on acute wards, in order to improve patient experience of hospital stays, to maintain or rehabilitate in-patients physical and cognitive skills, and to contribute towards discharge planning processes. The post holder will work alongside others engaged in the delivery of meaningful activity on acute wards, in order to plan, deliver, and evaluate patient activity programmes. Please see the attached full Job Description and Personal Specification for further details. You will be required to wear PPE as led by Infection Prevention and Control policies.

What skills and experience we're looking for

Do you have experience of working with young people aged 4– 11?Are you an enthusiastic and committed Care Assistant looking to join a warm and welcoming school? You will have a talent for engaging children and will be required to work flexibly across all age groups and abilities. This role may include elements of personal care for students with additional needs.

You will encourage acceptance and inclusion of children with special needs and assist with their personal care. There will be opportunities to develop within the school and make a valued contribution to our children's learning.

We have fixed term roles available starting in October 2024 for a range of hours. Applications for part time working and job sharing are welcomed.

• 32.5 hours per week, term time only
• 20 hours per week, term time only

About us

Our Lady of Lincoln Catholic Voluntary Academy is a Primary school and is located in Lincoln. We are an Ofsted-rated Good school.

We are part of Our Lady of Lourdes Catholic Multi-Academy Trust, bringing together the 36 Catholic Primary and Secondary schools in Lincolnshire, Nottingham City and Nottinghamshire.

You will:

• Be caring, supportive and committed to achieving excellent results.
• Support the Teachers to inspire and enthuse our students.
• Promote the well-being of our student’s providing guidance and support
• Be able to inspire learning and progress.

What the school offers its staff

Why work for us?

At the Our Lady of Lincoln Catholic Voluntary Academy we offer:

• A salary of£10,600 per annum for 20 hours per week - £17,225 per annum for 32.5 hours per week (OLOL Band 2, Scale point 3-5).
• Wonderful students who have a passion for learning and deserve the very best.
• A team of talented and highly committed staff in a supportive working environment.
• Automatic enrolment into the Local Government Pension Scheme for support staff, one of the most competitive on the market, with employer contributions of above 20% in most cases.
• Access to first-class CPD opportunities with a specialist support staff CPD programme.
• Professional assistance through our Employee Assistance Programme– emotional, financial and legal support to both you and your family by a team of qualified professionals.
• Health and wellbeing delivered through our occupational health provider.
• Staff discounts and a salary sacrifice scheme that includes a Cycle-to-work scheme

For an informal discussion about the role and our school please contact the school office on 01522 527500. Visits to our school are warmly welcomed.

Further details about the role

How to Apply:

Please complete the online application form located on our vacancies page:Vacancies - Our Lady of Lourdes Catholic Multi-Academy Trust (ololcatholicmat.co.uk)

Closing Date: Friday 27th September 2024 at 9.00am

We are committed to safeguarding and promoting the welfare of children and young people and we expect all staff to share this commitment. An enhanced DBS check and other pre-employment checks including online searches are required for successful applicants.

You do not need to be a catholic to work for our Trust and we warmly welcome those of different cultures, ethnicities, and beliefs. This includes those of all faiths, the Catholic faith and those without a faith who are supportive of the Trust’s Catholic character and Christian ethos. This diversity is fundamental to our values and enriches the lives of the students within our schools.

Our Trust strives to be a supportive, inclusive, caring, and positive community where every staff member has a sense of belonging. We are committed to cultivating an equitable working environment where staff treat one another with dignity and respect and where every individual can fulfil their potential. We are a Disability Confident Committed employer and welcome applications from people with a disability or long-term health condition.

Follow us on X: @OLOLCatholicMAT

Connect with us on LinkedIn

Commitment to safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and we expect all staff to share this commitment. An enhanced DBS check and other pre-employment checks including online searches are required for successful applicants.

Family Support Worker (Level 3)

Description
We are seeking a dedicated and compassionate Family Support Worker (Level 3) to join our team, providing essential support to families in our community. This role is crucial in helping families navigate complex circumstances and improving their overall well-being. As a Family Support Worker, you will engage directly with families to assess their needs, provide guidance, and connect them with appropriate resources. You will collaborate with other professionals, including social workers, educators, and healthcare providers, to create comprehensive support plans tailored to each family’s unique situation. Your work will involve home visits, conducting assessments, and facilitating family-centered interventions aimed at enhancing parenting skills, improving child's welfare, and promoting family stability. This is a rewarding opportunity to make a significant impact on the lives of families facing various challenges, fostering resilience and empowerment. As a member of our supportive team, you will also have access to ongoing professional development and training to enhance your skills and ensure you are well-equipped to meet the dynamic needs of families. If you are passionate about advocating for families and possess the necessary skills and experience, we would love to hear from you.

Responsibilities
Conduct home visits to assess family needs and dynamics.
Develop and implement tailored support plans in collaboration with families.
Provide information and referrals to access community resources and services.
Facilitate skill-building sessions around parenting, budgeting, and conflict resolution.
Maintain accurate and up-to-date documentation of family interactions and progress.
Collaborate with multidisciplinary teams to create a holistic support network for families.
Advocate for families in various settings, including schools, healthcare, and social services.
Requirements
Bachelor's degree in social work, psychology, or a related field.
Minimum of 2 years of experience in family support or social services.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Demonstrated understanding of child development and family systems.
Proficient in case management and documentation.
Flexibility to adapt to changing family needs and circumstances.

Hours Per Week: 37.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £12.02
Location: Nottingham, Nottinghamshire

Should you wish to apply flor job opportunity, please send an up to date CV.

MoreCare is renowned for providing an excellent standard of home care, providing support and assistance to people in their own homes. We are a medium size care provider based in Ashford, Surrey providing hands-on support to those we care for and to the care staff we employ. MoreCare is currently recruiting talented Support Care Workers who share our vision and values. We strive for excellence, ambition, innovation and are passionate about the quality of care we deliver to our clients in Ashford, Surrey, Feltham, Hounslow, Lancashire, Nottingham, East Sussex LONDON and its environ.

Work between the hours of 07.00-15.00 and 16.00-22.00

Please note this role is delivered in the community within the client's homes. It will involve driving or commuting to various locations in ASSIGNED AREAS
Must be able to work every other weekend

Responsibilities and Duties

The Support Worker is a fundamental member of this unique team.
The individual in the role will be required to provide personal, practical, social and emotional support to people in their own homes, in a way that respects the dignity of the individual and promotes independence. Provide and maintain a high standard of care to clients with various care needs, as well as promoting independence within a safe environment.

Qualifications and Skills
Candidate must demonstrate previous care experience that is equivalent in skill or qualification to level 3 in Care giving and support, training will also be provided to upskill successful applicants.

Car Drivers, including those with own car or ability to get one is essential.

Benefits
Our care workers are well paid for their hard work. With this position the successful candidates will receive:
• In-depth training
• Motivating and supportive team
• A competitive HOURLY rate
• Candidates will be paid bi-weekly.

Performance incentive
Job Types: Full-time, Part-time, Temporary, Contract, Permanent

We have a proud reputation for nurturing and supporting our care staff, providing ongoing training (including NVQ training) and offering a career pathway within the organisation.

In addition to the below summary you will need to familiarise yourself with the full job description and person specification documents attached to this advert. Working under own initiative and completing day to day tasks of the role in an organised and proactive manner Work closely with all disciplines and roles involved in the specialist Oncology pathway to ensure the timely management of patients. Including clinicians, nurses, outpatients, secretaries, management team, and other departments which may require the transfer of sensitive information. Use of hospital systems Medway (hospital patient administration system), CriS and Notis (results system) to obtain results and outcomes, make and amend appointments and track records. Ensure referral to treatment patient data is accurate at all times. Deal appropriately and triage enquiries by telephone and in person, from staff and the general public and field to appropriate members of staff. To sort and distribute mail, ensuring all correspondence is redirected as appropriate, actioning where possible and prioritising the remainder for action Manage email inbox Be able to competently use Medway and other IT systems and participate in training programmes to develop and update personal skills to meet the needs of the department Typing of standard letters, if required.

The post holder will be a highly motivated and skilled clinical practitioner, who is a professional and proactive role model and communicator, with evidence of a substantial understanding of the education strategies and priorities within NUH. They will:- Ensure that education meets the specific needs of both level 6 and level 7 HEI students under the supervision of the Senior nurse for Leadership and Innovation as part of a NUH/NTU collaborative model for HEI.- Ensure education and training meets the needs of registered practitioners and learners at NUH.- Promote an environment that encourages learning, teaching and the development of all staff, including those undergoing training and education.- Contribute to the development, implementation and evaluation of the education and training within the Instituteof Care Excellence.- Teach, facilitate and update clinical and educational programmes provided within ICE as directed by line manager.

Basic computer skills will be needed and an understanding of Microsoft word and excel. NUH programmes such as Care flow, Patient Transport and Nervcentre would be an advantage.

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.