Total 31 Customer Service job vacancies in Newbury, West Berkshire

About Us
At Cargill, were challenging the way the world sees agriculture. With more than 150 years of experience we are committed to feeding the world in a safe and responsible way, reducing environmental impact, and improving the communities where we live and work. Safety is our top priority and we are committed to creating a zero harm safety culture.
Working at Cargill is an opportunity to thrive. With a diverse and inclusive workplace culture and a global footprint, you will work with some of the best minds developing innovative programs and practices for a sustainable future. Its an opportunity to learn, grow and engage in meaningful work that makes a positive impact around the globe. Learn more at www.cargill.com




Job Purpose and Impact


This Technical Service Manager will provide technical advice and support to B2B customers during and after



... Click here to view more detail / apply for Technical Service Manager, Food Solutions Sydney, Australia

This Food Service Worker position is located within the Nutrition & Food Service at the West Palm Beach VA Medical Center.

Major duties and responsibilities include but are not limited to:

• Sets up and breaks down assigned station with the correct supplies and food items;
• Portions food items into standard serving sizes using the proper utensils and specified dishware
• Selects and places correct items on patient trays
• Decides what food items to serve for the most common diets
• Identifies obvious discrepancies between the prescribed diets and the food items designated by the menu
• Sets up dining room tables for service, place food and beverages on tables, and replenish items as necessary;
• Delivers meal trays to the patients' bedsides; reporting the patients' comments and complaints to the supervisor or dietitian;
• Provides assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes;
• Prepares fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts;
• Reads and interprets regular or modified menus, individual diet cards, tray tickets or patient selections
• Performs heavy-duty cleaning tasks throughout the food service and related areas;
• Performing other duties as assigned.

Work Schedule: Mon-Fri, Weekends, and/or Holidays, 6am-2:30pm or 11:30am-8pm, (Tour of Duty will be discussed in the interview process)
Position Description Title/PD#: Food Service Worker/PD99920A
Relocation/Recruitment Incentives: Not authorized

Starting at $18.54 Per Hour (WG 3)

The Nurse Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) is responsible for providing specific care to primary care patients. This nurse provides direct Veteran care and care coordination, as it pertains, to Veterans and their care within the Primary Care Department. Manages assigned panel(s), utilizes registries, and ensures appropriate evaluation and access is provided to patient panels. This nurse provides health promotion, health education and coaching on wellness, disease prevention, and chronic care management. The nurse is responsible for delivering and improving holistic, and primary care through collaborative strategies with members of the patient care team. The (PACT) RN is also is also responsible for improving Veteran driven care by resolving experience issues such as coordination of care, timeliness or process issues, common themes of dissatisfaction, or environment of care concerns within the immediate practice setting.

Preferred Experience: 2 years RN experience in the area of Urgent Care, Primary Care, Nursing Homes and/or Emergency Room.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday, 8:00am - 4:30pm
Telework: Ad-hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $63,939 Per Year (VN 00)

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Recruitment/Relocation Incentive (Sign-on Bonus): Authorized
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

The WPB VA Medical Center has a designated role in the Geriatrics and Extended Care Service that serves as the Attending Physician and Medical Director of the Community Living Center (CLC). The incumbent provides clinical and administrative oversight of the CLC. They will also be a teaching faculty member in our Geriatrics Fellowship program. They will have the following duties and responsibilities:

• Serves as a resource to senior management and other clinical and administrative leaders on issues impacting the delivery of care for Veteran's who use the Geriatrics Department services.
• Plans, develops, and maintains a comprehensive program to ensure compliance with Veterans Health Administration (VHA) Guidelines and Directives and other relevant standards.
• Directs and coordinates medical care and participates in the resident care management system.
• Assists with identification, evaluation and resolution of medical and clinical concerns and issues that:
  (a) Affect resident care, medical care, or quality of life; or
  (b) Are related to the provision of services by physicians and other licensed health care providers.
• Participates in educational activities related to the delivery of services to Community Living Center residents and promotes and supports appropriate continuing education programs for other staff members.
• Coordinates medical provider assignments and coverage in the department in collaboration with the Chief of Geriatrics and Extended Care.
• Assures that medical providers and other staff members provide resident care services within established clinical privileges, scope of practice, competencies and qualifications.

Work Schedule: Monday-Friday, 8:00 a.m. - 4:30 p.m.
(Note: Work schedules are determined and approved by the supervisor. The incumbent may be required to work various shifts on a permanent or temporary basis based on facility/patient care needs).

Starting at $251,539 Per Year (VM 00)

Greet and direct patients and visitors to the practice in a professional and efficient manner. Direct and assist patients to clinics where necessary. Book appointments, take home visits and prescription requests and prioritise emergency requests after liasing with clinical staff. Deal with routine enquiries, forwarding messages and taking appropriate action. Keep patients informed and updated of any changes or delay affecting clinics or appointments. Ensure patient confidentiality is maintained at all times. Ensure that an adequate ‘handover’ is performed to colleagues after each shift to ensure all outstanding jobs are passed over Ensure your working area is left clean and tidy and secured at the end of each day. General administrative duties, use of office equipment, copier and fax machine. Contribute to scheduling appointments on the clinical system and room availability. Provide cover for colleagues during holiday and sick leave. Utilise existing IT software ( and proactively contribute towards the collection of QOF data towards achievement of the GMS contract. Undertake training in line with the development of the post and as agreed with line manager as part of the personal development plan and fully participate in the organisations performance review process on an annual basis.

Europcar is looking for Customer Service Returns Assistant.

***A full, valid driving licence, with a minimum of 4 years driving experience is required***

You've probably heard of Europcar. You perhaps think we just rent cars at the airport. We do so much more!

Would you like to be part of the Europcar team? Are you someone who enjoys customer facing roles and working as part of a diverse team? We are looking for Customer Service Returns Assistant at our Gatwick Airport location to work as part of our vehicle returns team.

You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service at every stage of the rental process. This will include working in our car parks to assist our customers at the beginning and end of their Europcar experience.

Your previous experience should demonstrate your passion for service and a level headed approach to dealing with the daily challenges of a busy customer environment.

What we can offer you:

• Competitive Basic Salary
• Bonus earnings potential
• Starting 5.6 weeks holiday (including bank holidays)
• Free on site car parking
• Pension
• Enhanced Maternity Leave (subject to service and earning qualifications)
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Confidential legal and support service through BUPA
• Career progression and development

*forms part of current non contractual benefit offering

Key skills required:

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required
• Excellent communication and face to face interpersonal skills
• Ability to work as part of a team in a fast-paced environment
• Flexibility in your working hours, including availability during the day, evenings and weekends - our locations can offer you a wide variety of shifts.
• Car rental/sales experience is desirable but not essential (training will be provided

Shift working pattern: Week 1 - Monday, Tuesday, Friday, Saturday and Sunday Week 2 - Wednesday and Thursday

Why choose Europcar?

We operate a wide range of vehicle mobility products including vehicle rental and car sharing services. We help businesses keep their people on the road in low emission vehicles and we're adding more electric vehicles to our fleet every day. We supply the vans that are used to deliver your online shopping. And, we think most importantly, we provide a working environment for our colleagues that is flexible and nurtures their career ambitions. Everyone counts at Europcar.

We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success.

Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development.

If you believe you have what it takes to become a successful Customer Service Returns Assistant within Europcar, then please apply today!

Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on a speculative applications being sent.

SJ1

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Shipley, covering our friendly Shipley Market Square branch
HOURS: 35 hours a week, including Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.
  
  

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

Early Years Practitioner

Are you an experienced Early Years Practitioner looking for your next challenge? We are seeking a dedicated and passionate individual to join a well-established setting in Slough on a 3-month initial contract.

Rate: £16.75 umbrella an hour (£13.34 PAYE)
Shifts: 8am - 4.15pm or 9am - 3.15pm

Key Responsibilities:

• Support the daily operation of the setting, including the delivery of curriculum and educational programmes.
• Provide full care and supervision for children, ensuring their individual needs are met.
• Work in partnership with local primary schools and agencies to ensure smooth transitions and integrated care.
• Uphold the setting's policies on safeguarding, equality, and inclusion, while promoting high standards of behaviour.
• Ensure compliance with OFSTED standards and maintain accurate records.
• Assist with marketing activities and promoting the setting to parents, local schools, and the wider community.
• Contribute to staff meetings and planning sessions, and work flexibly across different early years settings as required.

Requirements:

• Level 3 qualification in Early Years or equivalent.
• Previous experience in a similar early years role.
• Enhanced DBS check required.

This is an exciting opportunity for a committed Early Years Practitioner to make a positive impact in a dynamic, supportive environment. If you are passionate about early childhood education and meet the above requirements, we would love to hear from you!

To Apply: Please submit your CV outlining your experience and suitability for the role.

Proud to be winner of the 2023 National Care Awards Large Care Home Group

About the Home

• Walstead Place - Scaynes Hill Road, Lindfield, Haywards Heath RH16 2QG
• 41 beds providing residential care
• Rated 9.5 out of 10 on Carehome.co.uk
• CQC Rating - Good

About the role

• Mini Bus Driver
• Part Time - 20 hours per week - Usually 2-3 days per week, could be more if required
• Must have a licence to drive a mini bus
• MIDAS trained is desirable
• £11.44 per hour

What will Aria Care Offer you?

• Blue Light Discount Card
• Holiday & days out discounts
• Long service awards
• Recognition programme
• And much more!

Are you a passionate and a fast learner, looking for a place where you can grow in hospitality? We have a great opportunity for a Hospitality Assistant so why not get in touch!

We are proud to be a diverse and inclusive employer and thrive on learning from each other’s cultures, beliefs, and experiences. If you are empathetic, respectful and have a growth mindset, Aria Care is the perfect place for you.

Support Worker Bo'ness - £12.00 per hour

Typical Shifts are: a 2 week rolling rota with every second weekend off.

Week 1: Mon Tues Sat Sun

Week 2: Wed Thurs Fri

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service in Bo'ness is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local restaurants or work placements , the next you could be unwinding with them with internal activities, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, complex individuals with mental health needs and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory PVG checks and references.

Your new company
Hays are the exclusive recruiting partner for Birmingham City Council, Sandwell Council, Coventry Council and Solihull Metropolitan Borough Council, we are currently looking for candidates to join their teams on a full-time, temporary basis. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities.
Your new role
We are looking for social housing professionals to join Birmingham City Council as part of their Homeless Centre Support staff. As a Housing Support Officer, you will deliver a responsive and customer focused temporary accommodation service and ensure residents promptly access support identified in their Personal Housing and TA Move On plans. There are a number of different locations across Birmingham in which these service centres are located, these locations being Cotteridge, Aston and Perry Barr, if these locations work for you, please ask for the availability.
You will also ensure any income collected is received within agreed procedures and targets, follow service procedures when issuing and recording warnings for minor breaches in tenancy. Immediately report serious breaches of tenancy to your line manager and the resident's caseworker and attend court evictions where required. You will also support service users with housing benefits, employability and other queries.
This role is shift-based on a 6-week rolling rota, so weekend work will be available.

What you'll need to succeed
In order to succeed in your application, you will need a background in Social Housing - this could be a housing officer, neighbourhood officer, homelessness officer etc. You will need knowledge of Legislation and Part 6 and 7 of the Housing Act.
These roles will be an ASAP start, which before starting you will need to pass your reference and compliance checks, upon registration please have your 2 most recent employment details available for reference checks.
This role requires an Enhanced DBS, which Hays will put into process for you free of charge.
What you'll get in return
This Housing Officer job is a full-time, temporary role based in Birmingham. Usually being a 3-month ongoing contract.
For this job, Birmingham City Council are offering an hourly rate of £12 (£13.45 including holiday), and after 13 weeks in assignment you will receive an up lift to £13.20 (£14.79 including holiday).
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are seeking a highly-skilled, motivated and experienced Learning Support Practitioner to join our team at The Westminster School.

Our school caters for 275 pupils aged 7 -19 years with a wide range of special educational needs including Autism Spectrum Disorder, Global Development Delay and Moderate to Severe Learning Disabilities. The School offers a comprehensive CPD programme and has been awarded the Investors in People Platinum Award. School occupies state-of-the-art facilities on a £42million Rowley Learning Campus.

The successful candidate will be:

An experienced Learning Support Practitioner who:

Is a passionate and enthusiastic practitioner
Is an excellent role model and has excellent skills in supporting students with special educational needs
Has high expectations and aspirations for all our students, supporting them to achieve their full potential
Can work as part of an innovative, dynamic and supportive team
Will fully support the School’s values, ethos and aims
Is a Level 3 qualified learning support practitioner
Has Maths and English GCSEs at minimum grade C/4
Staff benefits include:

A Contributory Pension Scheme
A comprehensive CPD package aligned to individual professional needs and the strategic development priorities of the school.
First-Class Employee Assistance Programme with free, confidential access to a GP 24/7 for you and your family, counselling, personal financial, debt and legal advice
Free Occupational Health Services
Family Friendly Policies
Staff Voice Committee
Free Parking on Site
Lifestyle benefits and discounts through several schemes
The School is committed to equal opportunities and we have a proactive, supportive Governing Board and strong partnerships with parents/carers, the Local Authority and the local community.

Our School is committed to safeguarding and promoting the welfare of vulnerable groups including children, and expects all staff and volunteers to share this commitment. An enhanced DBS clearance is required for this role. For more information about the School’s Child Protection and Safeguarding Policy go to the Policy Section of our website at https://thewestminsterschool.co.uk/ofsted/statutory-policies/.

This post is exempt from the Rehabilitation of Offenders Act 1974 and is eligible for an enhanced DBS check including a Children's Barring List Check. If you are barred from working with children you are breaking the law if you apply for this post

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role.

For more details and an application form please visit https://thewestminsterschool.co.uk/our-school/vacancies-at-the-tws/

Applications should be sent to HR SIPS Education Ltd, 2nd floor, Guardian House, Cronehills Linkway, West Bromwich, West Midlands, B70 8GS or hr.recruitment@sips.co.uk

Please ensure application forms are signed if sending via email.

If you have provided an email address, correspondence will be sent via e-mail.

If you are successful in being short-listed for interview, you will be contacted via email within 28 working days of the closing date. Please ensure you check your junk/spam boxes as well as your inbox in case any correspondence has been delivered there.

Online Search

An online search will be undertaken on all shortlisted candidates. This search does not form part of the shortlisting process and you will have the opportunity to discuss any issues of concern that may arise from this search at the interview.

External Applicants Only

Working Hours: 32.5 hours per week (Term time only + 5 INSET Days) Mon, Wed, Thurs, Fri: 8.40am to 3.15pm (including 30 minutes lunch-break) Tues – 8.40am to 5.00pm (including 30 minutes lunch-break) (Plus 20 minutes contingency time)

Salary: Band D Scale point 9-17 (£26,409 - £30,060 p.a.) Actual Salary £20,699 - £24,170 p.a+ SEN Allowance

Closing date: Monday 2 December 2024

Interview Date: To be confirmed

We are seeking a dynamic and motivated Student Support Practitioner to join our team at The Westminster School.

Our school caters for 275 pupils aged 7 -19 years with a wide range of special educational needs including Autism Spectrum Disorder, Global Development Delay and Moderate to Severe Learning Disabilities. The School offers a comprehensive CPD programme and has been awarded the Investors in People Platinum Award. School occupies state-of-the-art facilities on a £42million Rowley Learning Campus.

The successful candidate will be:

a caring and patient individual
passionate and enthusiastic about supporting our students
proactive and well-organised and flexible to meet the needs of our students
an excellent role model
able to work as part of an innovative, dynamic and supportive team
fully supportive of the School’s values, ethos and aims
supporting our students with all aspects of personal care including toileting and changing in line with their individual needs
Staff benefits include:

A Contributory Pension Scheme
A comprehensive CPD package aligned to individual professional needs and the strategic development priorities of the school.
First-Class Employee Assistance Programme with free, confidential access to a GP 24/7 for you and your family, counselling, personal financial, debt and legal advice
Free Occupational Health Services
Family Friendly Policies
Staff Voice Committee
Free Parking on Site Lifestyle benefits and discounts through several schemes
The School is committed to equal opportunities and we have a proactive, supportive Governing Board and strong partnerships with parents/carers, the Local Authority and the local community.

Our School is committed to safeguarding and promoting the welfare of vulnerable groups including children, and expects all staff and volunteers to share this commitment. An enhanced DBS clearance is required for this role. For more information about the School’s Child Protection and Safeguarding Policy go to the Policy Section of our website at https://thewestminsterschool.co.uk/ofsted/statutory-policies/.

This post is exempt from the Rehabilitation of Offenders Act 1974 and is eligible for an enhanced DBS check including a Children's Barring List Check. If you are barred from working with children you are breaking the law if you apply for this post

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role.

For more details and an application form please visit https://thewestminsterschool.co.uk/our-school/vacancies-at-the-tws/

Applications should be sent to HR SIPS Education Ltd, 2nd floor, Guardian House, Cronehills Linkway, West Bromwich, West Midlands, B70 8GS or hr.recruitment@sips.co.uk

Please ensure application forms are signed if sending via email.

If you have provided an email address, correspondence will be sent via e-mail.

If you are successful in being short-listed for interview, you will be contacted via email within 28 working days of the closing date. Please ensure you check your junk/spam boxes as well as your inbox in case any correspondence has been delivered there.b

Online Search

An online search will be undertaken on all shortlisted candidates. This search does not form part of the shortlisting process and you will have the opportunity to discuss any issues of concern that may arise from this search at the interview.

Working Hours: 32.5 hours per week (Term time only + 5 INSET Days) Mon, Wed, Thurs, Fri: 8.40am to 3.15pm (including 30 minutes lunch-break) Tues – 8.40am to 5.00pm (including 30 minutes lunch-break) (Plus 20 minutes contingency time)

Salary: Band C Scale point 5-8 (£24,027 - £25,992 p.a) Actual Salary £18,832 - £20,636 pa.

Closing date: Monday 2 December 2024

Interview Date: To be confirmed

Join Cera as a Care Assistant in West Oxfordshire. You'll be supporting us on our mission to transform social care and enable more people to live longer, healthier and happier lives in their own homes.

Are you kind? A people person? Love making a difference in people's lives? Then we can offer you the perfect role as a Carer, where you will genuinely make a difference, every day! No experience is required.

We're recruiting part-time and full-time care assistants to support our clients at home. We have work available inWitney, Carterton, Burford, Filkins, Aston, Fulbrook and surrounding areas.

For this role you require a driving licence and access to a vehicle for work. We have a flexible approach for shifts including mornings, days, evenings and nights - you'll usually have every other weekend off for work-life balance.

Our benefits include:

- Enhanced bank holiday rate of£21.50

- Holiday pay and pension scheme

- Free DBS/PVG, company mobile phone and uniform provided

- Paid mileage between visits

- Fleet cars available

- Travel time paid

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.

- Exclusive discounts to help you get on the road including savings on driving lessons, fuel, car insurance, car maintenance, cycle hire and much more

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- An industry-leading career development pathway, including the Care Certificate and NVQ's, there is plenty of opportunity for progression - 50% of our salaried roles are filled internally.

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Join Our Caring Community

Whether you already have previous professional experience, you've cared for a loved one or you simply enjoy supporting others, your compassion, patience, and understanding are exactly what we need. It's your values and kindness that matter most and we will provide all the training you need.

Your responsibilities may include assisting with personal care including continence support, washing and dressing, managing medications, cooking or preparing hot meals, and helping with domestic tasks. But your true impact lies in the companionship, reassurance, and joy you bring to the lives of those you care for.

Cera makes caring easier with Cera Tech

We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role - caring for our clients. Our predictive technology and risk alerts empower our care teams to make informed decisions and act quickly, resulting in fewer hospitalisations and reduced fall risks for those we care for. You really can care better as a member of our team.

If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today!

Please note this role is subject to a DBS check and you must have the right to work in the UK. We are an equal-opportunity employer, celebrating diversity and fostering an inclusive environment for all employees.

Job Description

Hourly Pay from £13 PAYE per hour / £18 ltd (umbrella pay rate) - £15 PAYE per hour / £20 ltd (umbrella pay rate)

Service Care Solutions is looking for a committed and empathetic Prison Support Worker to join our team, working across two sites near Leeds. This contract role involves splitting your time between HMP Leeds (three days per week) and HMP Wealstun, totalling 35 hours a week. The position requires an enhanced DBS check and prison vetting clearance.
Key Responsibilities:
As a Prison Support Worker, your primary role will be to provide comprehensive support to individuals within the prison system, helping them navigate their time in custody and preparing them for life after release. Your key responsibilities will include:

• 
  Assessing Needs: Conduct initial and ongoing assessments to identify the specific support needs of each participant. Provide tailored advocacy, mentoring, advice, and guidance to meet these needs effectively.
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  Case Management: Engage and case-manage eligible participants on the CFO Evolution programme, offering ongoing resettlement support. You will also be responsible for completing pre-release inventories and associated actions to ensure participants are well-prepared for their transition back into the community.
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  Quality Assurance & Reporting: Develop and implement detailed Action Plans, designing and delivering appropriate activities, training programmes, and interventions. You will be expected to lead high-quality 1:1 and group sessions, monitor participants' progress, and contribute to internal quality assurance processes. Regularly provide timely monthly reports on progress against agreed outcomes.
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  Team Collaboration: Build strong working relationships with HMPPS, other agencies, and colleagues within the prison system. You will also collaborate with the local CFO Activity Hub to facilitate effective through-the-gate transitions and ensure a smooth handover to community-based support workers.

Person Specification:
We are looking for candidates who possess the following skills, knowledge, and attributes:

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  Experience: A background in working intensively with individuals, particularly those from marginalized or offender backgrounds, is essential. Experience in training, guidance, advice, or counseling environments is highly desirable.
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  Knowledge: A strong understanding of the issues affecting the rehabilitation of offenders, desistance theory, and the prison environment is crucial. You should also be knowledgeable about local and national training, education, and employment opportunities for offenders.
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  Skills & Abilities: We seek individuals with excellent communication, interpersonal, and IT skills, along with the ability to work independently and as part of a team. You should be self-motivated, flexible, and capable of developing positive working relationships with a wide range of stakeholders.
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  Attitude: A positive, empathetic, and resilient attitude is essential. You must have a strong belief in the ability of people to turn their lives around and a commitment to consultative and collaborative working practices.

If you are interested in this role, please contact Andy at Service Care Solutions on 01772 208962 or email andrew.quinney@servicecare.org.uk