Total 6 Customer Service job vacancies in NR34 7PY

Contribute to, support and promote ECCHs, strategic direction, values and culture in relation toproactive and reactive services. Communicate effectively with patients, relatives and carers, respecting patient confidentiality with privacy and respect for diverse cultural backgrounds and requirements. Support and deliver aspects of activities of daily living. To include management of dietary and fluid intake, toe nail care, management of continence, assisting with toileting programmes, including use of sheaths, catheters and continence pads. Undertake and record urinalysis, observations such as pulse, respiration rate, blood pressure, reporting any changes to a Health Care Professional. Participate in one to one meetings/clinical supervision within team as required. Participate in the learning environment. Contribute to the clinical governance agenda through participation in clinical audit when required. Contribute to an environment conducive to effective working, respecting and supporting the delivery of high-quality clinical services. Contribute to change and innovation within the team. Work as part of the multidisciplinary to deliver delegated proactive including reablement and carrying out therapy exercises. Support therapy staff with access/discharge home visits. Support therapy staff to deliver various activities to aid functional ability e.g. group exercises, games and puzzles to improve manual dexterity and memory. Work in partnership with senior members of the team and ensure the care provided is of high quality. Work with patients towards self-care and independence. Work to support families and carers. Be aware of the effects of illness on the family. Enable individuals and their families to express their feelings and preferences and take appropriate action. Work as part of the multidisciplinary team to deliver supportive care to patients approaching end of life. To promote effective communication between patients, families and carers to include participation in all decision making related to their care. Follow an agreed care plan offering a range of clinical activities to ensure best practice is delivered. Undertake personal care activities of daily living with patients. Undertake skin assessments, continence and nutrition and report back to senior colleagues. Take, Record and Report (if outside of normal parameters) Blood Pressure, Respiration, Oxygen Saturation and Pulse rate as may be necessary using NEWS2. (National Early Warning System 2 Observation chart). Undertake urinalysis, including collecting urine sample as directed; reporting any concerns regarding urination. Participate in Health Education/training for patients, families and carers. Engage in personal development; maintain competence, knowledge and skills commensurate with role. Be wholly accountable for practice taking every reasonable opportunity to sustain and improve knowledge and competence. Provide information as may be required to complete outcome measures on admission and discharge. Maintain legible, accurate and contemporaneous patient records in accordance with ECCH Policy. Report any changes in patients condition to a registered Health Care Professional. Take responsibility for the safe use of clinical equipment. Contribute to the effective use of resources. All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders and colleagues. All members of staff should consider these as an essential part of their job role. Our Values outline the core behaviours that we can all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone. Underpinning our Values are our Signature Behaviours which highlight by taking the right actions we continue to build a strong culture. Our four Signature Behaviours are: Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Post holder works with special care dentists treating patients with special needs mostlyhaving treatment under conscious sedation. Post holder also provides Dental Sedation Nursing support to all Dentists carrying out Dental Sedation, including Oral Surgery. Post holder has GDC registration and holds the NEBDN certificate in conscious sedationand thereby acts as the second appropriately trained person working with the dentist in line with the British Dental association patient safety guidelines Post holder requires knowledge of complex medical, physical and mental health problems,which has been gained through a minimum of 2 years experience Post holder will be required to monitor sedated patients during both treatment andrecovery, and needs to recognise and assist with medical emergencies. Post holder will discharge patients with the dentists agreement, and be responsible forgiving relevant post operative instructions and care To assist all operators in all chair side assisting. To support and care for patients duringprocedures using conscious sedation. Follows all sedation related local policies and SOPs, including the correct preparation ofequipment and attends local drawing up drugs training with sedation lead. Records clinical observations on patients sedation record Carries out performance checks and daily maintenance on specialist equipment i.e. PulseOximeter, Oxygen cylinders, Scavenger unit and Relative analgesia machine to sure the equipment is ready for use and if faulty to remove from use and report to the relevant technician. Prepares the surgery environment using knowledge and experience to select theappropriate equipment, materials and instruments, using specialist knowledge based on patients medical, physical and emotional needs. Works as part of a multi-disciplinary team in Freedom day case units assisting operator treating patients under general anaesthesia. Providing technical and clinical support for patients undergoing these procedures. Providing post operative care plans for these patients Triage of urgent care patients to assess the urgency of treatment and determine thecorrect booking and then book appointments including outlying clinics. Registered, as a Dental Nurse, with the GDC. Thorough knowledge of dental procedures gained through a minimum of 2 years post-qualification training and experience. Thorough knowledge of routine dental procedures and equipment gained through in-house training and experience including specialised areas such as general anaesthetics. Experienced in treating patients from diverse cultural backgrounds i.e. those who require interpretation services. Knowledge of Basic Life Support techniques and certificate of training and willingness to complete ILS training/certification and regular updates, provided by Livewell Southwest Trained in recognising medical emergencies and assists in dealing with them. Trained by PCDS / Livewell in all Mandatory Training topics, including Manual Handling, Breakaway, Health and Safety when required. Clinical work is carried out without direct supervision using initiative and knowledge of procedures gained through experience and training. The guidance of a dental operator or clinical manager is sought for non-routine clinical procedures. Administrative duties are carried out without direct supervision using knowledge of procedures and referring to a Manager for non-routine procedures. Holds the NEBDN certificate in conscious sedation Thorough knowledge of specialist dental procedures gained through a minimum of 2 years post qualification, training and experience Will be required to carry out additional duties and responsibilities. Communicates with patients within specialist groups on specialist dental topics. Judgement, reassurance and motivation, are necessary to ensure instructions are given to patients in a manner which they can understand. Please see full Job Description within the supporting information section.

A great new job opportunity has arisen for a committed Support Worker to work in an exceptional care home based in the Lowestoft, Suffolk area. You will be working for one of UK’s leading health care providers

This care home is registered with the CQC to treat complex needs, which only qualified nurses are allowed to provide. The home provides exceptional residential, nursing and dementia care in the heart of the areas residential community

**To be considered for this position you must hold an NVQ Level 2 in Health & Social Care**

As a Support Worker your key duties include:
• Be an essential part of the team, promoting the well-being and providing the highest quality of care to residents
• Assist with daily tasks, inclusive of all personal care assistance from supporting with personal hygiene, through to days out and companionship
• Encourage independence, well-being and supporting vulnerable individuals with their daily routines and activities
• Ensure accurate record keeping at all times

The following skills and experience would be preferred and beneficial for this position:
• Have a genuine desire to care for others
• A good team player
• Good verbal and written communication skills
• Able to show a can-do attitude always

The successful Support Worker will receive an excellent salary of £12.00 per hour and the annual salary is £22,464 per annum. This exciting position is a permanent full time role working 36 hours a week on days. In return for your hard work and commitment you will receive the following generous benefits:
• Mileage from home to work at 25p per mile (T&C's apply)
• Pension scheme
• Comprehensive induction and paid training programme with career prospects
• Enhanced rates for bank holidays
• Recognition schemes (Employee of the Month and Company Care Awards)
• Paid breaks
• Uniform provided
• Refer a friend scheme
• Costs for an enhanced DBS
• Rewards for years of service

Reference ID: 6481
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

An exciting job opportunity has arisen for a motivated Senior Support Worker to work in an exceptional care home based in the Ditchingham, Bungay area. You will be working for one of UK’s leading health care providers

This care home provides support for people with learning disabilities and complex needs who would benefit from living in a more peaceful setting

**To be considered for this position you must have an NVQ Level 3 in Health & Social Care**

As a Senior Support Worker your key duties include:
• Recognise and facilitate the daily needs of residents
• Conduct formal supervisions and appraisals
• Contributing to care planning and coaching support workers
• Take an active professional role in promoting the services offered when dealing with relatives, prospective residents and enquiries
• Participate in updating and writing care plans and resident documentation
• Be responsible for making and reporting realistic assessments of each resident to ensure continuity of care
• Be responsible for administrating medication to the residents in accordance with policies and procedures

The following skills and experience would be preferred and beneficial for the role:
• Proven experience of working in a care setting
• A good team player
• Good verbal and written communication skills
• Have a genuine desire to care for others

The successful Senior Support Worker will receive an excellent salary of £13.00 per hour and the annual salary is £24,336 per annum. This exciting position is a permanent full time role for 36 hours a week working through days. In return for your hard work and commitment you will receive the following generous benefits:
• Competitive rates of pay
• Comprehensive induction and paid training programme with career prospects
• Excellent working environment
• Uniform provided
• Assistance with Enhanced DBS

Reference ID: 4981
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

An exciting job opportunity has arisen for a motivated Senior Support Worker to work in an exceptional care home based in the Ditchingham, Bungay area. You will be working for one of UK’s leading health care providers

This care home provides support for people with learning disabilities and complex needs who would benefit from living in a more peaceful setting

**To be considered for this position you must have an NVQ Level 3 in Health & Social Care**

As a Senior Support Worker your key duties include:
• Recognise and facilitate the daily needs of residents
• Conduct formal supervisions and appraisals
• Contributing to care planning and coaching support workers
• Take an active professional role in promoting the services offered when dealing with relatives, prospective residents and enquiries
• Participate in updating and writing care plans and resident documentation
• Be responsible for making and reporting realistic assessments of each resident to ensure continuity of care
• Be responsible for administrating medication to the residents in accordance with policies and procedures

The following skills and experience would be preferred and beneficial for the role:
• Proven experience of working in a care setting
• A good team player
• Good verbal and written communication skills
• Have a genuine desire to care for others

The successful Senior Support Worker will receive an excellent salary of £13.00 per hour and the annual salary is £24,336 per annum. This exciting position is a permanent full time role for 36 hours a week working through days. In return for your hard work and commitment you will receive the following generous benefits:
• Competitive rates of pay
• Comprehensive induction and paid training programme with career prospects
• Excellent working environment
• Uniform provided
• Assistance with Enhanced DBS

Reference ID: 4981
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

The role of Partner Peer Support Worker has been developed specifically for people who have lived experience and who may of care for (or have cared for) people with mental health challenges. Through sharing wisdom from their own experiences, Peer Support Workers will inspire hope and belief in recovery and supporting others to gain a sense of control over their lives. As a highly valued member of the multi-disciplinary team, the Peer Support Worker will provide peer support and practice assistance to service users in order for them to regain control over their lives and build connections with their local communities. Based with the Perinatal Team the Peer Support Worker will work across the Perinatal and Maternal Mental Health Service pathway, and third sector partner agencies, supporting service users transition between services. The Peer Support Worker will act as a recovery advocate across mental health service pathways and act as ambassador of recovery for the trust with external agencies and partner organisations. The Peer Support Worker will be expected to be involved in the on-going development of the role. The Peer Support Worker will work alongside a number of service users on a 1:1 and group basis, reporting to the Team Manager and under the professional supervision of the Peer Support Facilitator.