Total 15 Customer Service job vacancies in NG2 4HE

Service Care Solutions are the leading recruitment agency for the Probation service nationwide. We are currently recruiting for a Probation Service Officer in Nottingham - Immediate Starts Available subject to security clearance!

LOCATION: Nottingham
HOURS: 37 hours per week
DURATION: 12 weeks ongoing
PAY RATE: £18 - £20.07 (DoE)

As a PSO, you'll be responsible for managing your own caseload of individuals on probation, ensuring they actively engage with the Probation Service and fulfill their unpaid work requirements. You'll work closely with our dedicated delivery team to place offenders in suitable community placements and provide ongoing support and motivation throughout their sentence.

This is a fast-paced role that offers excellent opportunities for career development and a chance to make a real difference in your community.

About You

We're looking for empathetic, patient, and resilient individuals who are committed to helping others. While a degree isn't essential, experience working with people facing social or personal challenges is highly valued. Excellent written communication skills are a must, as you'll be responsible for producing clear and accurate reports.

Key Responsibilities:

• Assess and manage the risk posed by offenders to protect victims and the public.
• Supervise and manage offenders subject to community sentences.
• Collaborate with other agencies to prevent crime and support victims and offenders.
• Ensure compliance with Probation Service policies and procedures.
• Provide case management support to offenders.
• Produce accurate reports and documentation.
• Conduct prison, home, or alternate location visits.
• Work in court settings, including completing reports and prosecuting breaches.
• Deliver and co-lead accredited programs.
• Carry out safeguarding duties in accordance with agency policies.
• Demonstrate pro-social modeling skills.

Essential Requirements:

• Prebious experience working as a Probation Service Officer

Service Care Solutions are currently working on behalf of a local authority in Nottingham for a Finance Technician to join their team.

Location: Nottingham
Working: Hybrid
Salary: £18-£22 (umbrella/ltd)

Job Description:

• To provide an overall finance support/processing service to various clients in a flexible manner, ensuring that an effective, efficient and customer focused service is delivered within required KPI, PI and activity timescales.
• To work as part of a team using an adult care case management system for service users requiring direct payments, provider payments, deferred payments, residential and non-residential assessments.
• To ensure that the advice is interpreted and managed within local policies and national guidance to direct payments, provider payments, deferred payments, residential and non-residential assessments.
• To ensure that complex data management is provided on behalf of the local authority and falls within local policies and national guidance to process and maintain direct payments, provider payments, deferred payments, residential and non-residential
• To manage workload and prioritise tasks effectively and extract data to help support any service user complaints/requests (including SARS or FOI).
• Effectively communicate with outside bodies such as legal service organisations etc.
• To deal with routine correspondence and telephone enquiries of a personal and confidential nature pertaining to service user's financial details and the payments to service providers.
• To deal with daily incoming and outgoing post for the direct payments, provider payments, deferred payments, residential and non-residential assessments teams within agreed timescales and deadlines.
• To work together with your colleagues in reviewing and updating procedures to improve quality and consistency.
• To maintain effective working relationships with Lincolnshire County Council staff, providers of services, service users, and other professionals.
• To maintain computer and manual filing systems.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

Service Care Solutions are working alongside a local authority in Nottingham for a Business Support Officer to join their team on a temporary basis. Please find a description of the role below

Salary: £14-£14.65 (Umbrella/Ltd)
Location: Nottingham
Hours: 37

Key Responsibilities:

• Work in alignment with defined business standards and processes, ensuring confidentiality and safeguarding of sensitive information.
• Provide advice and guidance on business processes and operational service issues to customers, business partners, and internal stakeholders.
• Manage, manipulate, and generate information across various areas such as finance, staffing, and customer service.
• Produce bespoke and detailed reports to meet specific business needs.
• Support financial processes including processing orders, resolving financial issues, reconciling accounts, and handling cash.
• Organize and manage meetings and events, including booking venues, issuing invitations, preparing papers, and taking minutes.
• Provide reception support, welcoming visitors, offering guidance, and handling basic inquiries professionally and efficiently.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

Business Support Assistant needed in Nottingham

The rate is £12.18ph PAYE

This is a temporary role

The reference number is: RQ1404565

The successful candidate will provide data entry support, including finance data. They will be responsible for maintaining spreadsheets and must be proficient in excel and word. They will be responsible for all general administration tasks and should have the ability to manage own workloads and prioritise tasks and adhere to deadlines. They will be handling sensitive data so must be compliant with GDPR regulations.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Contract Type: Permanent

Working Hours: 18.5 per week

Worker Type: Hybrid Worker

Salary: Starting Salary is £39,513 (Level one) rising to £42,708 (Level four) ‘pro rata for part-time’

Location: Loxley House, Station Street, Nottingham. NG2 3NG

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

The role is for a supervising social worker - support and supervising foster carers. It involves the assessment of potential carers and support after approval. You will be joining an experienced and stable team.

• You will need to be a qualified Social Worker and hold a current HCPC registration, recent experience in services for children You will possess a good working knowledge of relevant legislation, policies and procedures in relation to fostering and safeguarding.
• Support foster parents and their families to achieve outstanding outcomes for all children and young people in foster care.
• Support and monitor the continued suitability and competence of Foster carers ensuring they provide a safe, healthy, nurturing and learning environment for children/young people.
• Ensure that carers fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in policies/procedures and regulation
• Provide and record regular supervision to allocated foster cares in line with NCC policies.
• Ensure each child and foster parent are fully compliant in respect of all key documentation.
• Participate in an 'out of hours' support service on a rota basis.
• Undertake occasional Form F Assessments.
• Attend panel when required.

The ideal candidate will have:

• Support and monitor the continued suitability and competence of Foster carers ensuring they provide a safe, healthy, nurturing and learning environment for children/young people.
• Social work qualification
• Experience in working with children and families

- A DBS enhanced check for a regulated activity is required for this post.

- The role requires you to participate in the on call rota.

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Balbir Sahota, by telephone on 07872 377663 or by email at Balbir.Sahota@nottinghamcity.gov.uk

Closing Date: 16th November 2024

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

Proud member of the Disability Confident employer scheme

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Hybrid Worker,

Salary: Salary is £39,513 (Level one) rising to £42,708 (Level four) per annum (pro rata for part-time)

Location: Loxley House, Station Street, Nottingham, NG2 3NG

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

The role is for a supervising social worker - support and supervising foster carers. It involved the assessment of potential carers and support after approval. You will be joining an experienced and stable team.

• You will need to be a qualified Social Worker and hold a current HCPC registration, recent experience in services for children You will possess a good working knowledge of relevant legislation, policies and procedures in relation to fostering and safeguarding.
• Support foster parents and their families to achieve outstanding outcomes for all children and young people in foster care.
• Support and monitor the continued suitability and competence of Foster carers ensuring they provide a safe, healthy, nurturing and learning environment for children/young people.
• Ensure that carers fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in policies/procedures and regulation
• Provide and record regular supervision to allocated foster cares in line with NCC policies.
• Ensure each child and foster parent are fully compliant in respect of all key documentation.
• Participate in an 'out of hours' support service on a rota basis.
• Undertake occasional Form F Assessments.
• Attend panel when required.

About You

The ideal candidate will have:

• Social work qualification
• Experience in children and families social work.

- A DBS enhanced check for a regulated activity is required for this post.

- The role requires you to participate in the on call rota.

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Balbir Sahota telephone on 07872 377663 or by email at Balbir.sahota@nottinghamcity.gov.uk

Closing Date: 16th November 2024

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

Proud member of the Disability Confident employer scheme

Contract Type: Permanent

Working Hours: 37 per week

Worker Type: Hybrid Worker

Salary: Starting Salary is £27,711 (Level one) rising to £30,060 per annum ‘pro rata for part-time’

Location: Loxley House/Hybrid

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

To be responsible for supporting all aspects of commercial, procurement and contract management activity within the Commercial Systems and Strategy Team.

To provide support to the C,P&CM team to deliver effective procurement, with a focus on improving quality, maximising savings, increasing spend with local suppliers and increasing targeted employment and training opportunities.

To support in the assessment of current spend, procurement activity, opportunity identification and realisation of benefits.​

To support the delivery of the strategic contract management functions, covering the review and risk management of key strategic/critical contracts, suppliers and markets, and advising the Council on main risks and how to mitigate these.​

To promote the Council’s vision, values, aims, objectives, and priorities actively and effectively, putting our citizens first through the delivery of best value services.

About You

The ideal candidate will have:

• IT skills with an ability to use Microsoft Access and Excel to produce reports and evaluate data
• Ability to use service specific software (eg: eTendering portal, Oracle financial software) to input data and follow workflows, ensuring accurate recording of information
• Good analytical and problem solving skills to be able to make suggestions to improve processes and help service areas with their work requests
• Be adaptable to change whilst working in a busy challenging environment, managing a high workload at times
• Have a working knowledge of procurement processes and the Council's role in procuring goods, services and works
• Ability to use your own initiative to make decisions relating to procurement issues

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Paul Williams, Commercial Systems & Insight Lead, by email at paul.williams3@nottinghamcity.gov.uk

Closing Date: 21st November 2024

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

Proud member of the Disability Confident employer scheme

Experienced Children's Social Worker - Children in Care

Contract Type: Permanent

Worker Type: Hybrid Worker

Working hours: Full time 37 hours per week

Location: Loxley House, Nottingham, NG2 3NG

Salary: Starting Salary is £44,711 (Level one) rising to £47,754 (Level Four) per annum (pro rata for part-time) And a welcome bonus of £3,250

We’ve got an exciting opportunity available for talented individuals to join our Children in Care workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

Here at Nottingham City Council, we recognise that looking for your next Social Work position is a really important step in your career and we're here to make that transition a positive one.

As a Children in Care Social Worker, you will play a pivotal role in shaping brighter futures. You will help children and families navigate the challenges they face and provide them with the opportunities they deserve. You’ll become an advocate for change, and together we'll make a profound difference in the lives of those who need it most.

Working in Children in Care provides a fantastic opportunity to support children throughout their time in care. With the support of a dedicated management team, you will support children to be happy, healthy and achieve their best, in loving and supportive homes. You will work to ensure that Children’s plans are progressed and will work to achieve permanency for all children. You will also support children as they prepare for adulthood, ensuring that they have good plans in place and the right skills, so they are prepared to take that all important step into adulthood.

What makes us a great place to work?

We're committed to a culture that's both supportive and rewarding, where every day brings new and interesting challenges. You'll have the chance to work with a diverse group of colleagues, children and families, each with their unique stories and needs, making your role as a Social Worker a life-changing experience.

The Children in Care Service has benefited from recent investment, and we are focused on improvements for both staff, and the children we support. This is an exciting time to join the Children in Care service, as we continue to improve and grow as a service.

We asked some of our amazing team to describe what it is like to work for us…https://youtu.be/T_CcGaWrNr0.

“Our improvement journey means that we are committed to providing you with the best opportunities, so you can be the best worker that you can be for the families you work with.”

Ailsa Barr - Director for Children's Integrated Services

We are on an inspiring transformational journey that is reshaping our Children’s Integrated Services for the better. Guided by a vision of inclusivity, and innovation, we are committed to delivering essential services and fostering sustainability, for the lives of our children and their families. Ofsted has recently stated, “A committed, and stable leadership team has continued to progress the ‘Changing Lives, Changing Futures’ improvement programme.” Our Children’s Integrated Services is laying the foundation for a brighter and more promising tomorrow and our transformational journey is a testament to our unwavering dedication to our children and families…

A supportive Culture

“It’s all about the support for great practice to thrive.” Catherine Underwood – Corporate Director for People

We support manageable caseloads and provide quality reflective supervision in a supportive environment. A focus on your resilience and well-being is paramount to our culture.

Wherever you are in your career journey, Nottingham City Council is committed to supporting and nurturing you so that you can be the best version of yourself.

Development

Here, learning is embedded into working practice so social workers are supported to reach their full potential. We are committed to providing good quality training and development opportunities.

Annual Leave

We offer one of the best annual leave schemes for social workers, 25 -32 days plus bank holidays and you can also purchase extra leave if you need that long deserved break, or you might have a special occasion that requires more time. Either way, your well-being is important to us, and we encourage that work-life balance!

Pensions

We care about your future and one of our great features is our pensions offering 18.5% which is more than double what the average employer offers.

About You

The ideal candidate will have:

• Professional Social Work Qualification
• Registered with Social Work England
• Direct experience working with children in a childcare setting
• Possession of full driver's license and access to a vehicle
• Excellent communication skills to support internal and multi-agency working relationship

- A DBS enhanced check for a regulated activity is required for this post.

Our diversity

Our Children, young people and families come from all walks of life and so do we! At Nottingham City we promote inclusion and diversity in everything we do. We welcome applications from all cultures, ethnicities, and beliefs. We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes

We’d love you to join our amazing team!

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Stacey Robinson by email at Stacey.robinson@nottinghamcity.gov.uk

Closing Date: 30th November 2024

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

Proud member of the Disability Confident employer scheme

Customer Sales Advisor

Minimum Requirements: 1 years targeted sales experience within the last 3 years.

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £8,700 per annum. Uncapped bonus

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday.

Start date: 25th November 2024


Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Customer Sales Advisors in a role that offers great work life balance, working from home and an engaging onboarding experience.

The role you'll do:

As a Customer Sales Advisor in our busy Beko Europe department, you'll be the first point of contact for customers looking to register their appliances. Day-to-day, you'll:

• Provide excellent customer service and register appliances efficiently.
• Use your sales and communication skills to upsell products
• Build rapport with customers, get to know their individual needs and put their interests first

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 3-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience
• This department has rotational shift patterns based on a 37.5-hour contract, between the hours of 8am to 8pm Monday to Sunday. You would be working 1 full weekend and 2 Saturday's on a 8-week rotational schedule.
• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years continuous and targeted sales experience within the last 3 years
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Experience of working autonomously or in a home-based position
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Sky Outbound Customer Sales Representative

Minimum Requirements: 1 years targeted sales experience within the last 3 years

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £6,000 per annum. Uncapped bonus

Hours: 37.5 hours per week

Start dates: 18th November 2024

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.
​
Right now, we're recruiting Sky Outbound Customer Sales Representatives in a role that offers great work life balance, working from home and an engaging onboarding experience.

The role you'll do:

As a Customer Sales Representative in our busy Sky Outbound department, you'll be an ambassador for the market-leading Sky brand. Day-to-day, you'll:

• Use your sales and communication skills to upsell products
• Build rapport with customers, get to know their individual needs and put their interests first
• Provide peace of mind by finding the right solution for every customer

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 2-week training programme (Mon 10am-6:30pm, Tues-Thu 9:30am-6:30pm and Friday 9:30-4pm) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience

• This department has 2 shift patterns on a 2 week rotation based on a 37.5-hour contract

• Mon 10:30-7pm, Tues-Thu 10-7pm, Friday 9.30 - 4pm
• Mon 10-6:30pm, Tues-Thu 9.30 - 6.30pm, Friday 9.30 - 4pm

• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years continuous and targeted sales experience within the last 3 years
• A background in targeted sales and customer service
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

If you're a Children's Support Worker looking for your next challenge, this is an excellent opportunity with Search Consultancy - one of the leading UK healthcare Recruitment Businesses - could be just what you are looking for. We're looking for exceptional Children's Support Workers to work on an agency basis providing the highest quality of care and support to our clients' in supported living settings, based in the Nottingham area.


You'll be able to work flexible hours through the week, evenings and weekends earning a highly competitive rate of £11.67 - £13 per hour. Caring for residents within residential and supported living environments you will get to know residents and their interests.

Why apply for this care role?

• Excellent rates of pay and holiday pay
• Free training to enable you to be the best in your job
• Flexibility and the opportunity to work for a variety of well-established clients in the industry
• Free uniform and DBS check

We'd love to hear from you if you can offer the following:

• Two references from former employers, including your most recent employer
• The right to work and live in the UK
• Exceptional communication skills, along with tact and sensitivity
• The ability to remain calm under pressure and multitask.

If you live in the Nottingham area and are looking for a new, challenging role in care, please get in touch today to discuss this opportunity. Email lauren.hopkinson@search.co.uk for more details.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Department: Adult Social Care and Public Health
Client: Nottinghamshire County Council
Salary: £16.11 per hour
Contract Type: 3-month temporary contract, with the potential for extension based on performance and service needs.
Hours: Full-time, Mon-Fri 9-5

About the Role:

Are you a compassionate, organised individual with a passion for providing excellent customer service? Nottinghamshire County Council are looking for a Service Advisor to join their Adult Social Care and Public Health team.
In this role, you will be the first point of contact for individuals seeking advice and assistance related to social care and public health services. You will provide information, signpost to relevant services, and manage referrals, ensuring that all enquiries are handled promptly and efficiently.

Key Responsibilities:

• Provide high-quality, courteous advice and referrals to the public, service users, and other agencies.
• Offer information on services available from the local authority and external agencies, including advice for self-funders and benefits.
• Triage incoming referrals and decide on appropriate actions, including signposting or referring for further assessment.
• Support front-line workers by offering specialist social care advice and guidance.
• Maintain accurate records and ensure excellent data quality.
• Handle complaints and liaise with local agencies to foster strong working relationships.
• Attend relevant team meetings and assist in maintaining up-to-date service information.

Requirements:

You will have excellent IT skills, knowledge of community care services and relevant legislation, including the Care Act (2014), the Mental Capacity Act (2005) and Deprivation of Liberty Safeguards. Ideally you will have at least two years' experience of care work, though this is not essential. You will have experience of working with the public, keeping records and constructing reports.

The role will enable you to work flexibly through the hybrid working model, with the working week split between home and the office. NCC staff enjoy access to the latest mobile working technology, support and supervision. An induction and relevant training will also be provided.

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll service twice a week

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you are interested or know of anyone who may be, please contact Kat at Service Care Solutions on 01772208964 or email me at kat.shah@servicecare.org.uk.

What skills and experience we're looking for

ESSENTIAL

EDUCATION AND TRAINING

NVQ 2 or equivalent qualification or experience in Business Administration or relevant discipline

Take responsibility for own professional development and be willing to partake in further in-service or external staff development and training.

Possess or must be willing to train for the First Aid at Work or Emergency First Aid at Work qualification approved by the HSE as requested.

EXPERIENCE

Previous experience of busy reception areas or administrative offices.

Previous administrative/ clerical experience.

Organisational, planning and administrative skills

An interest in office processes and systems

Willingness to identify and develop own IT skills

PROFESSIONAL SKILLS

Communicate effectively verbally, in writing and through IT.

Excellent telephone manner

Strong organisational and administrative skills

Good interpersonal skills

DESIRABLE

Previous experience of working within an educational setting.

What the school offers its staff

Archway benefits to include shopping discounts and competitions

A free and confidential employee assistance programme offering counselling and advice

Generous pension scheme

Access to discounted travel schemes

Cycle to work scheme

Comprehensive training and support

Opportunities to develop new skills and progress your career

Eye care voucher scheme

Free flu vaccine

Access to e-learning and development

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Hybrid Customer Sales Advisor

Minimum Requirements: 1 years targeted sales experience within the last 3 years.

Location: Hybrid, Central Nottingham location close to great transport links

Competitive salary and bonus: £23,000 plus average bonus earning potential up to £8,700 per annum. Uncapped bonus

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday.

Start date: Regular start dates throughout November

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Hybrid Customer Sales Advisors in a role that offers great work life balance with a relaxed hybrid working model. You get the benefits of working from home plus the opportunity to utilise a state-of-the-art and collaborative work space.

The role you'll do:

As a Customer Sales Advisor in our busy Inbound departments, you'll be the first point of contact for customers looking to deal with issues or register their appliances. Day-to-day, you'll:

• Build rapport with customers, get to know their individual needs and put their interests first.
• Use your sales and communication skills to upsell products
• Provide excellent customer service and resolve issues efficiently.

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 4-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience.
• Regular home working with a few office-based collaboration days each month
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years continuous and targeted sales experience within the last 3 years
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Experience of working autonomously or in a home-based position
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Cotswold Beacon Academy TrustCainscross Road, Stroud, GLOS, GL5 4HE
Learning Support Assistant
Permanent, Full or Part time up to 30 hours per week, Term Time only
Full Time Equivalent Salary – Grade 3 Points 4 – 6 £23,114 - £23,893
Based at – Marling School, StroudWe are looking for a Learning Support Assistant to join our talented and supportive team at Marling School. We are a thriving Multi-Academy Trust with a strong collective identity of working together to generate and celebrate success within our communities. Can you bring the ambition, professionalism and drive necessary to support our pupils to achieve their utmost potential?Hours - 8.30am-3.30pm Flexible
Up to 30 hours per week, term time only + INSET (equivalent to 39 weeks)
Start Date – ASAP
Actual Salary – 0.69 FTE £16,030 - £16,570 (based on 30 hrs)The Learning Support Assistant will be responsible for supporting the work of the SEND team in the management of provision for pupils identified as having Special Educational Needs and Disabilities (SEND). The Learning Support Assistant will work across year groups supporting students both in and out of lessons. They will also liaise closely with external agencies as required. The post will form part of the school’s SEND intervention team. The role will include:Support for Students
• To establish productive working relationships with students with identified SEND needs both in and out of the classroom, acting as a role model and setting high expectations• To work with a range of students as directed but give priority to those identified as having the greatest need, especially those experiencing multiple disadvantages.• To identify and remove barriers to learning whilst promoting independence • To help raise students’ self-esteem, expectations, achievements and standards• To provide support for individuals and groups of students and identify barriers to learning and implement interventions to reduce these by setting achievable targets and goals for students.• To plan and develop appropriate programmes for vulnerable students targeting specific areas of need.• To provide support for new students admitted to school to promote effective transition.
• To work independently and on own initiative to make decisions involving students and to work with other members of staff in the best interests of studentsSupport for Teachers
• To assist the SENCO in implementing the provision for SEND within school
• To establish productive working relationships with staff, ensuring that staff are kept informed of pupil’s SEN. To advise on areas to develop and support and to assist the class teacher in delivering the curriculum through adaptive teaching for individual student• To provide all those with involvement in Special Needs and Learning Support the support, challenge, information and development necessary to sustain motivation and secure improvement in learning• To provide the SENDCo with reports relating to academic progress, attendance and punctuality, behaviour and attitude to work of specific students where required
Support for the School
• Liaise with parents and external agencies to amend and update MyPlans/Pupil Passports within the review meeting cycle
• To ensure that accurate and detailed records are kept of meetings and discussions with parents and outside agencies.
• To communicate, collate, and maintain records regarding circumstances, abilities and needs of individual students.
• To actively seek knowledge and information about the range of activities, course opportunities, organisations and individuals that could be drawn upon or signposted as additional resources to work with young people.
• Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
• Be aware of and support difference and ensure all students have equal access to opportunities to learn and develop
• Contribute to the overall ethos/work/aims of the school
• Establish constructive relationships and communicate with other agencies/professionals, in liaison with the teacher, to support achievement and progress of students
• Attend and participate in regular meetings
• Participate in training and other learning activities as required
• Undertake planned supervision of students’ out of school learning activities
• Supervise students on visits, trips and out of school activities as required
• Recognise own strengths and areas of expertise and use these to advise and support others.
Health and Safety
To ensure that all health and safety instructions are followed and that all reasonable care is taken not to do anything that might endanger the post holder or others; to report to the line manager, or person in authority any dangerous situations in the workplace or any perceived shortcomings in health and safety arrangements. Marling School operates a no smoking policy.
Special Conditions
Term time only plus one week for Inset/Twilights/Department Meetings.
Leave to be taken when school is not in session.
This job description sets out the main duties of the post at the date when it was drawn up. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
Marling School is committed to safeguarding and promoting the welfare of children and young people.
This position is subject to an enhanced DBS check.
We are committed to providing the very best learning experience for every young person in our Trust. You will be based at Marling School but you will be part of a wider family of schools working together and offering opportunities for career development across our Trust. You will bring energy, initiative, experience, attention to detail and an unlimited enthusiasm for transforming our pupils’ learning. We will bring an excellent working environment and training opportunities. If you think you have the skills and experience to match, please apply on a Trust application form, CVs will not be considered.Fast apply directly by Eteach otherwise please send your Application Form and Covering letter to HR by noon Tuesday 15th October 2024Interviews will be held w/c 21st October 2024
For more information, or to request an application form, please email HRCotswold Beacon Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will, in accordance with statutory guidance, be subject to a comprehensive pre-employment checking process including references from current and previous employers, health, right to work in the UK, an enhanced DBS check and a further check against the appropriate barred list. This role involves some work with students and provides regular access to children, therefore is a regulated activity. Please see our Recruitment and Selection Policy including Recruitment of Ex-Offenders on the CBAT website.