Total 506 Customer Service job vacancies in Meldreth, Cambridgeshire, SG8 6LG

Customer Service Representative

£23,400 per year

Monday-Friday, flexible between 8am-8pm

Lynch Wood, Peterborough, PE2 6FY

So, what does the role entail?

You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.

Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.

We support our colleagues with competitive benefits:

• No weekend working.
• 31 days annual leave (including UK Bank Holidays).
• Annual discretionary bonus eligibility.
• Perks at Work (online discounted shopping).
• Car lease scheme and Jaguar Land Rover discount.
• Cycle to Work scheme and interest-free season ticket loans.
• Annual volunteering day.
• Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave).
• Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support.
• Contributory pension scheme (up to 6% match), Group Life Assurance, and Group Income Protection.
• Personal and career development opportunities within Diligenta.

Join our team if you're….

• Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure.
• Someone who has excellent listening, verbal and written communication skills and able to simplify complex matters whilst providing outstanding service.
• A problem solver, flexible, and adaptable to changing priorities.
• Comfortable switching between multiple IT applications with attention to detail.
• Proficient in Microsoft Office (Word & Excel).
• Excited to work with great people and create a supportive workplace.
• Passionate about learning and sharing knowledge to enhance skills and develop best practices.

Who is Diligenta?

Diligenta makes a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We are dedicated to being there to support customers in the moments that really matter in life and providing the best service every time. Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.
We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, Standard Life, AVIVA, M&G Prudential and Nest, the UK government's workplace pension scheme. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!
Diligenta's innovation spans more than just technology; we look for new ways to innovate in customer service and client satisfaction too. Our ongoing and expected company growth offers opportunities for all our colleagues, and we're excited to welcome new people to be part of our journey.
Diligenta is proud to be a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group.

Administrator - Cambridge NHS
Service Care Solutions are currently seeking an Administrator to work within Cambridge NHS on a full-time basis. This is a temporary contract for 6 months+ with the possibility of extension.

• Pay: £13.50 PAYE inc.
• Working Hours: Monday to Friday

• Reception Duties:
  • Managing the airlock for service users, visitors, and staff.
• Administrative Support:
  • Organising clinics, meetings, and appointments.
  • Maintaining and updating patient records, including filing and scanning.
  • Word processing various types of correspondence, reports, and summaries as required.
• Minute Taking:
  • Preparing agendas and recording minutes for meetings.
• Diary Management:
  • Efficiently managing staff diaries and schedules.
• Data Input:
  • Inputting and updating service user and team activity information in computerised systems.
  • Creating service user notes when necessary.
• Liaison:
  • Proactively contacting internal and external teams for service user information.
• General Requests:
  • Addressing staff and service user inquiries.

If you're interested in this opportunity, please email your CV to andrew.wiles@servicecare.org.uk.

Head of Financial Accounting

Location: Cambridgeshire and Peterborough NHS Foundation Trust

Contract: Temporary (6 month initial)

Rate: £35 Per Hour Umbrella (PAYE Inc. £31.33, PAYE Exc. £27.96)

Start date: ASAP

Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions is recruiting for a highly skilled Head of Financial Accountant on behalf of an NHS Trust. This pivotal role involves overseeing financial operations, ensuring compliance with statutory requirements, and supporting strategic financial planning. Key responsibilities include resolving payroll issues, collaborating with auditors on charity reviews, managing outsourced financial services, and providing technical guidance on VAT, capital expenditure, and lease accounting. The successful candidate will possess a CCAB qualification, extensive post-qualification experience within a complex organisation (preferably NHS), and the ability to communicate complex financial data to diverse audiences. This is an excellent opportunity for a motivated individual to make a significant impact on the Trust's financial operations and planning.

Main responsibilities

• Address payroll discrepancies, including the collection of salary overpayment debts.
• Collaborate with Trust auditors to complete the ongoing charity review.
• Manage outsourced financial services (NHS SBS) and ensure compliance with statutory returns, including month/year-end accounts, VAT returns, and charity accounting.
• Support Trust-wide financial planning, including balance sheet, cash flow, and financial reconciliations, while ensuring the integrity of financial reporting systems.
• Provide budget holder training and advise on technical finance matters such as VAT, capital expenditure, and lease accounting.

Candidate Requirements

• CCAB qualification, honours degree or equivalent, with evidence of compliance with institute CPD requirements.
• Significant senior post-qualification experience, including preparing statutory annual accounts, managing cash and capital plans, and producing regulatory returns, ideally within the NHS or a similarly complex organisation.
• Extensive knowledge of multiple financial services functions, coupled with experience in staff management and finance staff development.
• Ability to communicate complex financial data to non-finance professionals, manage contentious discussions effectively, and demonstrate strong leadership qualities.
• Confident use of financial systems, databases, and Microsoft Office, with the ability to deliver accurate and concise outputs.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Field Support Supervisor

Peterborough £27,749 per annum

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Field Support Supervisors with a passion for enhancing the quality of life of the people we support are at the heart of our community service teams. We’re currently searching for a fantastic Field Support Supervisors to join us in leading our supported living services in Peterborough This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Field Support Supervisors will be responsible for managing a team of colleagues with the purpose of helping people to gain more independence in their daily lives. You could be developing and implementing person centred support plans, conducting care needs assessments, inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing reports and generally assisting the Branch Manager in the day-to-day management of our services. You’ll never lose sight of why you choose to do this, as our Field Support Supervisors regularly visit their services and spend time with the people we support.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Field Support Supervisors having both the right experience and the right values. This is why at this service our Field Support Supervisors should have previous experience in a care management role and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Are you enthusiastic about making a difference in education? Morgan Hunt is collaborating with esteemed colleges in Cambridge to find a dedicated Learning Support practitioner. Our team is eager to connect with you to ensure all your needs are met. If the below interests you, please don't hesitate to apply!

Learning Support practitioner responsibilities:

• Adapt teaching style with regards to students' individual needs.
• Prepare learning materials for lesson plans.
• Support students on a 1:1 basis or in small groups.
• Work alongside the classroom teacher to ensure a smooth-running learning environment.
• Work with relevant professionals such as speech and language therapists
• Liaise with parents, carers, and guardians to ensure the best care of pupils.
• Build strong and professional relationships with both students and colleagues.

Learning Support practitioner qualifications/experience

• Experience in supporting students with additional needs including ADHD, Autism, and challenging behaviour (preferred but not essential)
• Familiarity in supporting young people on the autism spectrum (preferred but not essential)
• Knowledge of special education practices and strategies (preferred but not essential)
• Have substantial experience either the Further Education and Training sector or the Secondary Education sector (preferred but not essential)
• Have previous experience working as a Teaching Assistant and satisfactory references (preferred but not essential)
• Hold GCSEs in both Maths and English, at grade A-C or equivalent
• A valid DBS registered with the online update service or be willing to apply for a new one
• Proven experience of maintaining quality rapport with students, staff and parents/carers.

• Proficiency in British Sign Language (BSL) at Level 2 or above is essential.
• Knowledge of strategies and techniques for supporting students with hearing impairments or communication difficulties, including visual aids, communication devices, and sensory resources.
• Strong communication and interpersonal skills, with the ability to build positive relationships with students, colleagues, parents/carers, and external professionals.
• Patience, empathy, and resilience when working with students with complex communication needs.

A Learning Support practitioner working for Morgan Hunt will receive.

• Ongoing support and training opportunities
• Opportunity to apply for permanent positions within the College if they become available
• Any other benefits offered by the College

If are you passionate being a Learning Support practitioner about delivering exceptional within the Further Education and Training sector? Do you thrive in dynamic educational environments, and are you ready for a new challenge? If you meet the criteria below and are based in or around Newcastle, we want to hear from you!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Opportunity: Receptionist - Immediate Start

Brook Street is delighted to partner with our esteemed client based in Cambridge, who is seeking an experienced Receptionist to join their dedicated team.

Location: Cambridge
Hours/Pay: Shift-based, including weekends | £11.44 per hour
Start Date: Immediate

About the Role:
This pivotal position supports smooth patient flow through the hospital, ensuring high-quality administrative and customer service. If you're passionate about organisation, efficiency, and delivering excellent patient care, this role is perfect for you!

Key Responsibilities:

• Coordinate patient activity and provide support for patients and visitors.
• Professionally meet and greet patients, ensuring information is accurately recorded in the Lorenzo system.
• Assist with patient flow, including booking hospital transport when necessary.
• Relay vital information to the Senior Patient Flow Facilitator to avoid discharge delays.

What We're Looking For:

• Proficiency in IT systems (e.g., Tomcat, Lorenzo, Word, Excel).
• Exceptional customer care and verbal communication skills.
• Strong written communication to convey sensitive information effectively.
• Join a team that makes a difference every day!

Contact Alison at Brook Street Peterborough for more information: 01733 968453
Or APPLY NOW to start your journey today!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Location: Cambridge

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Bury St Edmunds

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Make a fresh start in a company that cares.

Spring clean your career, as a Cleaner and Site Support Operative with Sodexo at Royston SG8 5HE! Bring your sparkle to our cleaning services team, in a role where the little details make a big difference. Build a career with big name businesses, in a team that values you for being you. Valued. Recognised. Rewarded. This is a high security site and you will need an in date British Passport or in date UK Driving License to be able to work at this establishment

What you’ll do:

• Support the cleaning team in providing a spotless service
• Maintain a welcoming environment, completing your list of daily cleaning tasks
• Brighten our corporate building's restrooms, kitchen areas, and office spaces
• Keep our teams safe, with a close eye on safety and sanitation procedures
• Occasional sweeping of parking areas using a car park sweeper (you will be trained on how to use this)
• Cleaning and stocking Vending Machines across the site

What you bring:

• Previous cleaning experience is an asset, but certainly not essential
• Ability to work both independently and as part of our team
• Flexibility to adapt to changing cleaning priorities
• Willingness to be trained to operate cleaning equipment
• Happy to work across various areas of a large site when taking on the site support operative tasks

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Easily accessible learning and development routes, offering opportunities to grow and succeed throughout your career with Sodexo

Ready to be part of something greater?

Spring clean your career!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Cleaner and Site Support Operative

• Monday to Friday 07:00 to 15:00, but holiday and sickness cover will be necessary on occasions to cover evenings and weekends and at these times the shifts will vary and will be working 5 days out of 7. This will be approximately 10 weeks of the year
• Flexible to work 5 days out of 7 when required
• 37.5 Hours per week
• Free parking onsite
• Sodexo rewards and benefits programme
• 28 Days Holiday increasing to 33 days with service (including Bank Holidays)
• Good Public Transport Links - 5 minutes from Train Station!!!
• Working at the headquarters of a major global organisation
• Supportive Team environment with some members having up to 25 years of service
• Hot and cold drinks provided
• This is a high security site and you will need an in date British Passport or in date UK Driving License to be able to work at this establishment
• Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is SG8 5HE

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Employer: Service Care Solutions
Contract Type: Temporary Agency Contract
Working Hours: Full-Time, Monday to Friday (9 AM - 5 PM)
Pay Rate: £30 Ltd (Direct Engagement)
Location: Cambridgeshire and Peterborough NHS Foundation Trust (CPFT)

The HR Business Partner will provide strategic and operational HR support to the Trust, acting as a key point of contact for managers and employees. The role requires a balance of hands-on HR management and the ability to deliver organisational development and workforce strategies in line with NHS objectives.

Strategic HR Support:

• Partner with senior managers to deliver HR strategies aligned with organisational goals.
• Lead workforce planning initiatives to address current and future staffing needs.
• Support the development and implementation of change management programs.

Employee Relations:

• Provide expert advice and guidance on complex employee relations issues, ensuring compliance with NHS policies and employment law.
• Manage disciplinary, grievance, and capability cases, promoting a fair and consistent approach.
• Act as a mediator and advisor in conflict resolution processes.

Organizational Development:

• Contribute to the design and delivery of organizational development initiatives.
• Support training and development programs to build leadership and staff capabilities.
• Promote diversity, inclusion, and employee engagement across the Trust.

Operational HR Management:

• Oversee recruitment processes, ensuring timely and effective onboarding of staff.
• Monitor and manage workforce data, including sickness absence, retention, and turnover metrics.
• Support managers in implementing performance management and appraisal systems.

Policy and Compliance:

• Ensure HR policies and procedures are up to date and comply with NHS standards and employment legislation.
• Maintain accurate employee records and ensure GDPR compliance in all HR operations.

• Proven experience as an HR Business Partner or equivalent, ideally within the NHS or public sector.
• Strong knowledge of employment law, HR policies, and workforce planning.
• Demonstrated ability to manage complex employee relations cases.
• Experience in organisational development and delivering HR projects.
• Excellent communication, problem-solving, and interpersonal skills.

• CIPD qualification (Level 5 or above).
• Experience in supporting transformation or change management projects.
• Familiarity with NHS-specific policies and frameworks.

This is an excellent opportunity for an experienced HR professional to contribute to the success of CPFT NHS. Apply now to make an impact in a dynamic and rewarding environment.
For further details, please contact Service Care Solutions and send your CV to andrew.wiles@servicecare.org.uk

Employer: Service Care Solutions
Contract: Temporary Agency Contract
Hours: Full-time, Monday to Friday (9 AM - 5 PM)
Location: Cambridge NHS (Hybrid Working)
Pay Rate: £13.50 per hour (PAYE, inclusive of direct engagement)

Role Overview:
Service Care Solutions is recruiting a Band 3 Administrator to join the Cambridge NHS on a temporary contract. This is a fantastic opportunity for an organised and proactive individual to support the smooth running of administrative operations within the NHS.

Key Responsibilities:

• Provide comprehensive administrative support to NHS teams.
• Manage and maintain accurate records and documentation.
• Respond to queries via email and phone, ensuring timely and professional communication.
• Schedule meetings, take minutes, and coordinate calendars for team members.
• Handle data entry and maintain confidentiality in line with GDPR.

Requirements:

• Previous experience in an administrative role, ideally within the NHS or public sector.
• Excellent organisational and communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to prioritise tasks and work efficiently in a hybrid working environment.

Interested?
If this sounds like the role for you, please email your CV to andrew.wiles@servicecare.org.uk.
We look forward to hearing from you!

Complex Care Support Worker

Stilton, PE7

Day & Night Shifts available

• 07:00-18:30
• 18:00-22:00
• 21:00-09:30

£12.12 Weekdays, £13.75 Weekends, £18.18 Bank Holidays p/hour, Mileage paid 35p per mile with weekly pay.

Who will you be helping to make life better for?

Female complex care workers required to help support our client with their complex care needs. We have a client who requires dedicated and committed care workers to become part of the team and deliver outstanding care for spinal cord injury 5/6, suprapubic catheter, bowel intervention, autonomic dysreflexia. Applicants must be female and ideally will have worked with complex conditions previously.

We are looking for Support Workers who can build positive relationships with a range of clients and their families as we understand the importance that we play in their lives.

What we can offer you

• You will be paid the national minimum wage for all attended training sessions and any shadow shifts
• A variety of shifts to suit your lifestyle
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Holiday pay
• Refer a friend via our Care Friends incentive App- T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

Your role will include:

• Spinal cord injury 5/6, suprapubic catheter, bowel intervention, autonomic dysreflexia
• Administering medication
• Helping with the preparation of meals and drinks
• Assisting with activities of daily living, domestic duties and personal care
• Maintaining and updating reports such as care plans

We're looking for:

• Excellent communication skills
• A driver's licence is essential
• Good professional and personal references

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

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